Data Engineer - Python, Apache, Spark

Full Stack senior developer with ReactJS & Redux

• Node js with Express framework

• Knowledge of HTML, CSS and Javascript with React JS
• Experience with MongoDB
• Knowledge of RESTful APIs.
• Experience with web paradigms such as REST, Responsive Web Design etc.
• Experience with CI/CD tooling (at least Git and Jenkins)
• Good understanding of code versioning tools, such as GIT
• Good to know Agile/Scrum/Kanban

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

Position Title: Sales Consultant – IT Solutions

Locations:

 Work From Office: Rajkot, Gujarat

 Remote: Available only for candidates based in Pune, Mumbai, or Delhi

 Company: Elluminati Inc. (https://www.elluminatiinc.com)

 Work Mode: On-site (Rajkot) or Remote (Pune, Mumbai, Delhi)

 About the Role

Elluminati Inc. is hiring an experienced and articulate Sales Consultant who specializes in technical or IT solution sales. This role focuses on consulting with prospective clients, understanding their challenges, and aligning those needs with Elluminati’s software development solutions. You'll work closely with international clients, provide tailored consultations, and close deals—no cold calling or scraping required.

We are open to:

 On-site candidates in Rajkot, Gujarat

 Remote professionals based in Pune, Mumbai, or Delhi

 Key Responsibilities

•  Engage with qualified leads to understand business goals and offer customized IT solutions.
•  Conduct client discovery calls, demos, and technical consultations.
•  Draft tailored proposals, solution scopes, and commercial terms in collaboration with internal teams.
•  Collaborate cross-functionally with product, engineering, and delivery teams for smooth client onboarding.
•  Maintain accurate records and forecasts in CRM systems.
•  Stay updated with industry trends and client verticals to identify new opportunities.

 Skills & Experience Requirements

 ✅ Must-Have Skills

•  3–5 years of experience in technical/IT sales, solution consulting, or custom software sales.
•  Deep understanding of software development services, SaaS, and digital transformation.
•  Fluent English communication skills (spoken and written) for international client interaction.
•  Track record of success in consultative sales with medium to large organizations.
•  Proficiency with CRM tools such as Zoho, HubSpot, or Salesforce.

 ➕ Nice-to-Have Skills

•  Experience working with international clients, especially from the US, UK, Gulf, or Latin America.
•  Familiarity with agile development practices, discovery phases, and technical pre-sales support.
•  Understanding of mobile app, enterprise software, or web platform solution selling.

 Why Join Elluminati Inc.?

At Elluminati Inc., we build cutting-edge IT solutions for businesses around the globe. As a Sales Consultant, you’ll serve as a trusted advisor to international clients, guiding them through the solution selection process and closing deals that bring measurable impact. Join a team that values growth, communication, and technical excellence—whether you work from Rajkot or remotely from Pune, Mumbai, or Delhi.

SALES REPRESENTATIVE | VOICE PROCESS | USA

Job Description:

• Communicate with US customers via email, chat, and phone.
• Quickly search for customer requirements in the live inventory.
• Assist customers in placing orders and process sales over the phone.
• Negotiate with customers & achieve assigned sales targets.
• Provide order updates, and collect feedback.
• Typing Speed: Minimum 25-30 WPM

Candidate Requirements:

• International accent or experience in international voice processes
• Strong multi-tasking skills and a willingness to learn
• Previous experience in sales and negotiation skills
• Proven ability to meet targets

Details:

• Shift: Night Shift (8 PM to 5 AM or 9 PM to 6 AM)
• Working Days: Monday to Friday (5 days)
• Work Mode: On-site at Madhapur Work from Office
• Joining: Immediate joiners preferred
•  Experience 0-3 years in the International voice process only
•  Salary 2-6 LPA & other incentives

• Hands-on development and optimization of image enhancing algorithms for image processing using computational imaging
• Working with peer teams on researching and resolving complex software and system problems
• Analvze and optimize different methodologies to improve output of image processing
• Work closely with Quality Assurance teams to refine algorithms for optimal system performance
• Support products from the early development and prototyping phases through to production
• Developing functional specifications per customer requirements
• Good understanding of image processing techniques such as edge detection skills, image alignment, removing noise, image segmentation, correction/modification, compression, and image reconstruction