Data Analyst

Strong senior Dialer Manager Profile

Mandatory (Experience 1): Must have 8+ years of core dialer operations, Outbound Campaign Management, or Contact Center Technology

Mandatory (Experience 2): Must have experience in dialer strategy design, not just daily execution

Mandatory (Experience 3): Must have experience in evaluating and optimizing dialer performance metrics like Connect %, RPC %, Drop %, Idle %, Agent Efficiency, and SLAs

Mandatory (Experience 4): Must have exposure to dialer performance tuning, campaign throttling, and system configuration changes.

Mandatory (Experience 5): Must have hands-on experience in outbound campaign creation, list uploads, pacing changes, and real-time monitoring.

Mandatory (Experience 6): Must have strong understanding of compliance frameworks — DND, TCPA, Time-band rules, NDNC, Regulatory Audit Compliance.

Mandatory (Experience 7): Must be capable of end-to-end troubleshooting — call flow breaks, API failures, routing issues, list failure analysis.

Mandatory (Team Lead): Must have 2+ years of experience in leading a team of dialer analysts / RTAs, agents etc

Mandatory (Collaboration): Must have experience in working with WFM, Ops Heads, MIS, Risk, and Technology teams

Mandatory (Functional Requirement): Must be able to work with Ops and lead daily dialer execution independently

About the Role

We’re looking for a smart, detail-oriented Flutter Developer who loves building high-quality mobile experiences. You’ll be working on our next-gen Fintech & Investment app, focusing on clean architecture, strong session management, and secure code implementation.

Responsibilities

• Build and maintain production-level Flutter applications for Android and iOS.
• Develop pixel-perfect UI with smooth animations, transitions, and responsive layouts.
• Implement secure session management, authentication, and token-based APIs.
• Work closely with the backend (Node.js) and API teams for smooth data integration.
• Optimize app performance and memory usage.
• Follow secure coding standards suitable for fintech products.
• Collaborate with design and product teams to improve UX and app flow.
• Integrate third-party SDKs and payment gateways (Razorpay, Cashfree, etc.).
• Use version control (Git) and agile workflows effectively.

Must-Have Skills

• 1–3 years of hands-on experience with Flutter & Dart.
• Strong knowledge of state management (preferably Riverpod or Bloc).
• Strong experience in UI/UX implementation — adaptive design, fluid animations, transitions.
• Experience in secure session handling and token-based authentication (JWT, OAuth).
• Understanding of clean architecture, modular coding, and reusable components.
• Strong grasp of RESTful APIs and integration with backend services.
• Good debugging and performance optimization skills.

Added Advantage

• Experience with Node.js or understanding of backend API management.
• Familiarity with payment gateway integration (e.g., Razorpay, Paytm, Stripe).
• Prior work experience on fintech, wallet, or investment apps.
• Knowledge of Firebase, push notifications, and analytics.
• Familiarity with CI/CD pipelines and app store deployment.

What We’re Looking For

• Someone who pays attention to details, not just features.
• A developer who writes secure, clean, and scalable code.
• A creator who understands both design and performance.
• Someone excited about building meaningful fintech products from the ground up.

Compensation

Competitive and based on experience + performance incentives.

About Rocketlane

https://rocketlane.com/">Rocketlane is a SaaS startup founded in April 2020 by https://www.linkedin.com/in/srikrishnang/">Srikrishnan Ganesan, https://www.linkedin.com/in/vignesh-girishankar/">Vignesh Girishankar, and https://www.linkedin.com/in/deepakbsub/">Deepak Balasubramanyam. Before Rocketlane, they built a successful in-app messaging startup that was acquired by Freshworks(NASDAQ: FRSH) in 2015.

Rocketlane launched in June 2021 and washttps://www.producthunt.com/posts/rocketlane"> #1 Product of the day on Product Hunt. It has a fast-growing, global customer base, including LinkSquares, AppCues, ContractPodAI, Chargebee, parcelLab, and many more.

Rapid early traction and customer love has catapulted Rocketlane to be recognized as a Leader in the G2 Category of Client Onboarding. Rocketlane has raised $21M in capital from global VCs such as 8VC, Nexus Venture Partners, Matrix Partners India, and super angels like Gokul Rajaram and Girish Mathrubootham.

Rocketlane offers a first-of-its-kind collaborative customer onboarding platform that enables businesses to onboard their customers better, faster, and smoother. It helps speed up revenue recognition and grow NRR for the vendor and enables faster time-to-value and a delightful customer onboarding experience.

What’s the opportunity?

Are you a backend developer looking to fast-track your learning and growth? Have you looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?

At Rocketlane, we’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers. We’re laser focused on delivering a world class product again, and looking for an ambitious backend engineer to join our existing team of 9 engineers.

If it excites you to think of a fast-paced start-up environment, building something big from scratch, breaking down new problems, creating new APIs, working on performance issues, getting hands-on with devops initiatives, and showcasing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.

Some of the tech problems you get to work-on as a backend engineer would be to build the backend for a modern spreadsheet experience from scratch, work on infra as code, write robust code that is fault tolerant, work on performant code that adheres to SLOs set by the organization. 

About you:

• 3 - 7 years of experience
• Expertise in the following areas
• Java
• HTTP Protocol
• You’ve heard of or worked with some of the following tech stacks / products
• Spring
• PostgreSQL
• Redis
• Docker
• Message brokers
• GitHub
• These non-functional areas are familiar to you
• Performance 
• Debugging
• Log management

Nice to have:

• Familiarity with AWS

What’s in it for me?

• Great opportunity: Rocketlane genuinely cares about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups. 
• Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out thehttps://www.linkedin.com/feed/hashtag/?keywords=rocketlane_meet_the_team"> MTT(Meet The Team) videos on our LinkedIn. 
• Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.
• Growth:  You could easily and quickly transition into other sales roles you might like.
• Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.
• Monetary rewards and benefits: Competitive stipend, flexible leave policy, and more! 

We are looking for a self-driven candidate for the BDE post, 

Prefer experience with CRM sales, Digital Marketing and IT Sales for Web Designing and Web Development.

Identify key buying centres to expand the net new client base

Leverage key best practices to drive and successfully generate new business opportunities

Build and effectively manage a list of new clients to drive business development.

Collaborate with internal resources and external networks to prioritize and penetrate key accounts.

Utilizing account planning and time management tools to drive an increase in revenue

Establish and maintain executive relationships with clients

Mastery and consistent execution of tecHindustan’s internal sales methodology, and services

Manage forecast accuracy on a monthly/quarterly/annual basis

Successful track record in Lead Generation, sales and negotiation

Basic knowledge in Web Development, Mobile Apps Development, and Digital Marketing fields.

Excellent verbal and written communication skills

Possesses strong organizational and time-management skills.

Proven ability to plan and manage resources

Team player with strong analytical skills and the ability to understand and resolve complex problems.

Nice To Have:

Any sales or business development certifications

Experience with managing freelancing portal profiles dedicatedly

Contracts Management

Overall exp : 7 to 9 Years
Development Exp [Relevant exp] - 3 - 4 [Python] [MUST]

Job Functions/Duties and Responsibilities:
        Manage each project’s scope and timeline
        Work with product owners to handle backlogs and new requests
        Ability to work hand-on and independently with limited supervision
        Minimum 3 Years of experience on project management
        Drive for results and ownership
        An eye for detail, analytical and data oriented with logical problem-solving approach
        Resolve conflicts and remove obstacles that occur
        Help teams implement changes effectively
        Ensure deliverables are up to quality standards at the end of each sprint

Low Level with experience:
    Experience should be 2-3 years of Phyton + Database. [Urgent Opening]
    
Intern Level:
    Good programming skills at college level in any language.
    Database awareness.
    Team player
    Proactively learning about new technologies
    Approaching problems and creating solutions

Job Description

Create intelligent dashboards and analytics for business team using advanced excel/access and powerpoint

Understand the sales and leadership metrics and create business reports with insights and recommendation

Maintain documentation related to reports/procedures and personal tasks

Collaborate with internal team for required inputs within deadline

Perform quality checks for data correctness and execute with fine attention to details

2-5 years of industry experience in MIS reports

Proficiency in advanced excel including Macros

High attention to details with ability to keep track of the assigned tasks

Willingness to work on flexible hours, ability to plan, estimate deadlines, prioritize workload

Skills required:

1. Advanced excel knowledge

2. Practical knowledge of Macros

3. Graduation is necessary

4. Min. experience of 2-3 years