Junior Counsellor | Admin Officer at Interface Alliances · Hyderabad · 0 - 2 years · ₹2.5L - ₹3L / yr · Profitable · Posted 2 Feb 2024
Interface Alliances (IA) is a global education consultant specialising in counselling, admission and visa services to students aspiring to study abroad. IA has been instrumental in shaping careers of numerous students overseas by placing them in top ranking institutions in USA, Canada, Australia, NZ, UK and Europe.
IA is a trusted consultancy for students and parents to get all information and guidance on overseas education. As an education agent, we provide a crucial connect between universities and prospective students. Our experienced counselors guide students through each step from choosing the best university, right course, application, admission and visa processing. We have strong partnerships with world-class universities around the globe and have rich experience in preparing international students for higher education.
We have expanded our operations and are looking for skilled and dynamic people to join our team. IA has a wonderful work environment with a professional work culture and an incentive plan that rewards performance. If you are looking to work in an environment that gives you a place to grow while enhancing your skills, then apply here.
Position: Junior Counsellor | Telecaller | Admin Officers
Job Location : Jubilee Hills, Hyderabad
Job Responsibilities
- Proactively engage with international students, their parents, and friends and provide right information and advice on study opportunities and visa application for International Institutions.
- Submit applications to the educational institutions, obtain offers and facilitate enrolments
- Follow- up with potential students and maximise conversion by submitting applications and finalising enrolments.
- Maintain proper and comprehensive records and documentations including the ability to learn on own initiatives and research best study options for students.
- Assist in organizing exhibitions and other promotional activities
- Proactively connect with existing and potential students via various communications channels such as email, phone and in person
- Maintain professional relationship with students, internal offices staff and educational institutional representatives.
- Undertake work as decided by the senior heads or the Director of of the company and meet the assigned targets.
- An ability to communicate effectively with colleagues, students and other members of the public of all age groups and social backgrounds.
Key Performance Measures
- Responsible for achieving daily weekly and monthly call and revenue targets
- Manage Relationships/Engagements with respective Universities/ Colleges/ Institutions.
- Manage Internal and External Communication with clarity, while ensuring timely follow-ups.
- Responsible for following agreed governance model, escalation & communication plan.
- To ensure database updates
- Follow and achieve agreed standards about their job assignments.
- To keep themselves abreast of the new processes, University updates and Course information.
- To plan leaves and absences and ensure that leaves are not unscheduled
- To place all student application related issues and queries before the manager and have these applications processed on time.
- Ensure that all due diligence/application related issues are dealt with quickly.
Desired Candidate Profile
- Outstanding oral, written and interpersonal communication skills.
- Excellent organisational skills with Sound integrity and judgments.
- Excellent problem-solving skills and logical thinking.
- Ability to work with minimal supervision, to multitask and cope with changing priorities.
- Ability to maintain a high degree of confidentiality.
- Enthusiastic, focused, self-disciplined, believes in integrity and honest work.
- Knowledge of country-specific education and admission processes will be an advantage.
- Quick learner concerning tools and processes; Good working knowledge of MS Office tools.
- Excellent Time Management Skills
Salary and Incentives: Best in the Industry.

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Counsellor:
· Individuals with Strong Convincing, Analytical ability and excellent Communication Skills
· Talking on assigned Raw data and converting them into Prospects.
· Talking to prospective clients and converting them into potential clients.
· Generating References from the existing clients.
· Ability of Handling Sales and Providing Counselling to the students Regarding study Abroad Options, Admission Requirements, in terms of Country, Programs and Universities on the basis of their Qualifications
· Giving Comprehensive support by offering end to end process assistance.
· Owning and hitting/exceeding weekly and monthly targets within assigned leads.
· Maintaining relations with Clients, Universities and Educational Institutes of different Countries
· Co-Ordinating with other departments to Streamline the process in regards with Coaching, applications and Visa Process of Applicants
· Maintaining accurate data of prospect and existing students.
· Conducting orientations and Informative sessions to educate student about the Study abroad opportunities if required
· Retaining the clients as and when required
Key Responsibilities
Provide personalized counselling to students for overseas education
opportunities
Assess student profiles and recommend suitable universities and courses
Guide students through the entire admission process (applications, SOPs,
LORs, etc.)
Assist with visa documentation and interview preparation
Maintain accurate records of student interactions and application progress
Build and maintain strong relationships with university partners
Stay updated on admission requirements, visa policies, and market trends
Achieve monthly/quarterly enrolment targets
Participate in seminars, webinars, and promotional activities
Required Skills & Qualifications
Bachelor’s degree (Master’s preferred)
Prior experience in study abroad consultancy
Excellent communication and interpersonal skills
Strong counselling and convincing abilities
Knowledge of international education systems
Ability to work in a target-driven environment
Proficiency in MS Office and CRM tools
Hiring: Academic Counsellor & Senior Admission Counsellor
Company: upGrad
Industry: EdTech
Open Positions
1. Academic Counsellor – Lucknow
- Experience: 2+ years mandatory in EdTech Sales
- CTC: Up to ₹7.5 LPA Fixed + ₹4 LPA Incentives
2. Senior Admission Counsellor – Noida
- CTC: Up to ₹11 LPA Fixed + ₹4 LPA Incentives
3. Team Lead - Kolkata Location (Must know Bengali)
- CTC: Up to ₹11 LPA Fixed + ₹4 LPA Incentives
Key Skills & Requirements
- Excellent communication and interpersonal skills
- 2+ years of relevant EdTech Sales experience mandatory for Academic Counsellor
- Strong sales, counseling, lead-conversion, and follow-up skills
- Ability to achieve and consistently meet sales/admission targets
- Strong objection handling and negotiation skills
- Good relationship-building and student counseling abilities
- Career stability with consistent tenure in previous organizations
- Comfortable working in a target-driven environment
Key Responsibilities
- Counsel prospective students and understand their educational and career requirements.
- Explain relevant courses/programs and guide students through the admission process.
- Manage leads through calls, follow-ups, and consultations.
- Convert qualified leads into admissions and achieve assigned targets.
- Handle student queries, objections, and concerns effectively.
- Maintain regular follow-ups and manage the complete counseling-to-admission cycle.
- Update and maintain accurate lead/customer information in the CRM.
- Build strong relationships with prospective students and ensure a smooth admission experience.
Preferred Profile: Candidates with strong EdTech sales experience, excellent communication skills, proven conversion ability, and stable career history.
APPLY NOW & FILL UP THE FORM
UNext is a next-generation online learning organization focused on the higher education ecosystem. UNext aims to improve access, increase affordability, provide high-quality content and pedagogy, and deliver enhanced outcomes for the student/learner community by leveraging technology.
UNext is India’s first ed-tech company that provides end-to-end learning and assessment solutions in the online education space. With a best-in-class content and technology stack, UNext offers platforms for online courses, digital and online assessments, and student engagement tools.
The platform is designed to help universities, colleges, and institutions make quality education affordable and accessible to learners anytime and anywhere. Replicating the on-campus experience online, UNext provides an immersive learning experience through a mobile-first LMS platform, access to world-class courses through synchronous and asynchronous learning, modern pedagogy, online assessments, alumni networks, and expert assistance to improve learner outcomes.
Role Overview: - The Admission Counsellor will play a fundamental role in achieving customer acquisition goals and revenue growth objectives. The candidate will be responsible for guiding prospective students through the admission process, understanding their educational needs, and recommending suitable programs.
Key Responsibilities
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Responsible for student admissions and achieving assigned sales targets.
• Understand customer needs and recommend suitable programs.
• Close sales and achieve quarterly revenue quotas.
• Counsel and interact with students and parents regarding program options.
• Support students one-on-one with course selection, application process, and meeting deadlines.
• Assist students in obtaining necessary documentation required for the application process.
• Provide students and parents with information regarding admission requirements, enrollment processes, and procedures.
• Coordinate efficient handling of applications and communication with parents of student applicants.
Requirements
• Ability to empathize with students and parents and build strong relationships through conversations.
• Strong inclination to work in a target-driven sales environment.
• Proven expertise in converting leads into sales.
• Experience working with CRM systems.
• Fluency in English and Hindi is mandatory.
• Strong listening, communication, and presentation skills.
UNext
Job Description – Admission Counsellor
About the Role
UNext is a next-generation online learning organization focused on the higher education
ecosystem. UNext aims to improve access, increase affordability, provide high-quality content and
pedagogy, and deliver enhanced outcomes for the student/learner community by leveraging
technology.
UNext is India’s first ed-tech company that provides end-to-end learning and assessment solutions
in the online education space. With a best-in-class content and technology stack, UNext offers
platforms for online courses, digital and online assessments, and student engagement tools.
The platform is designed to help universities, colleges, and institutions make quality education
affordable and accessible to learners anytime and anywhere. Replicating the on-campus
experience online, UNext provides an immersive learning experience through a mobile-first LMS
platform, access to world-class courses through synchronous and asynchronous learning, modern
pedagogy, online assessments, alumni networks, and expert assistance to improve learner
outcomes.
Role Overview
The Admission Counsellor will play a fundamental role in achieving customer acquisition goals and
revenue growth objectives. The candidate will be responsible for guiding prospective students
through the admission process, understanding their educational needs, and recommending suitable
programs.
Key Responsibilities
• Source new sales opportunities through inbound lead follow-up and outbound cold calls and
emails.
• Responsible for student admissions and achieving assigned sales targets.
• Understand customer needs and recommend suitable programs.
• Close sales and achieve quarterly revenue quotas.
• Counsel and interact with students and parents regarding program options.
• Support students one-on-one with course selection, application process, and meeting deadlines.
• Assist students in obtaining necessary documentation required for the application process.
• Provide students and parents with information regarding admission requirements, enrollment
processes, and procedures.
• Coordinate efficient handling of applications and communication with parents of student applicants.
Requirements
• Ability to empathize with students and parents and build strong relationships through
conversations.
• Strong inclination to work in a target-driven sales environment.
• Proven expertise in converting leads into sales.
• Experience working with CRM systems.
• Fluency in English and Hindi is mandatory.
• Strong listening, communication, and presentation skills.
Job Details
Location MG Road, Bangalore
Working Days 6 Days a Week
Title: Academic counsellor
Positions: 2
Location: Lucknow
Fixed CTC: Up to ₹7.5 LPA
Incentives: Up to ₹4 LPA
Experience: 2+ years Edtech sales experience (Mandatory)
What we are looking for
· 2+ years of mandatory Edtech sales/counselling experience
· Excellent verbal and written communication skills
· Strong counselling, persuasion and objection-handling abilities
· Proven ability to achieve sales/admission targets
· Good understanding of the education/EdTech industry
· Stable career history
· Customer-focused and target-oriented approach
· Ability to manage leads and maintain a healthy sales pipeline
Roles and Responsibilities
· Counsel prospective learners regarding relevant upskilling/education programs.
· Handle inbound/outbound leads and convert prospects into admissions.
· Understand learner requirements and recommend suitable programs.
· Follow up consistently and manage the complete admission cycle.
· Achieve individual monthly sales/admission targets.
· Handle objections and negotiate effectively to drive conversions.
· Maintain accurate lead and sales records in CRM.
Apply now to grow your career in a fast-growing EdTech industry.
About Infinity Learn
Infinity Learn, backed by the prestigious Sri Chaitanya Group, is one of India’s fastest-growing EdTech companies. We aim to revolutionize learning through innovative, tech-driven, and result-oriented education solutions for students from Grades 6 to 12+.
Role Overview
We’re hiring Academic Counsellors (Inside Sales) who are passionate about guiding students and parents toward the right learning programs. You’ll play a crucial role in driving revenue growth and helping learners achieve their academic goals.
Key Responsibilities
- Connect with prospective customers via calls, emails, and virtual meetings.
- Understand students’ academic needs and recommend suitable Infinity Learn programs.
- Achieve and exceed monthly sales targets.
- Build and maintain strong relationships with students and parents.
- Handle objections confidently and close sales effectively.
Requirements
- Minimum 1 year of sales experience (EdTech or education background preferred).
- Strong communication and persuasive skills.
- Goal-oriented and self-driven attitude.
- Comfortable working in a fast-paced environment.
- Proficiency in CRM tools will be an added advantage.
Work Schedule
- Days: Tuesday to Sunday (Monday fixed off)
- Timings: 11:00 AM – 9:00 PM
Why Join Us?
- Be part of a dynamic and fast-growing EdTech brand backed by Sri Chaitanya.
- Work with an energetic and motivated sales team.
- Opportunity to make a real impact in transforming education across India.

Executive/Senior Executive – Digital Business
● Digital Transformation and Digital Infrastructure Creation: Pioneering the shift towards digital education.
● Course Curation and Content Development: Crafting engaging and relevant learning experiences.
● Managing Digital Classrooms and Learning Delivery Mechanisms: Implementing state- of-the-art technology for effective learning.
● Learner Acquisition: Attracting and nurturing a diverse community of learners. Position Overview: We are seeking energetic, goal-oriented, and empathetic Admission Counsellors to join our growing team. In this role, you will play a pivotal part in helping learners take the next step in their professional development by enrolling in our premium certification programs, offered in collaboration with prestigious institutions such as IIT Patna, IIMs, and other top-tier universities.
Key responsibilities include:
● Call and follow up with potential learners who have attended our workshops.
● Understand their learning goals, career aspirations, and guide them toward enrolling in programs such as Generative AI, Data Analytics, Digital Marketing and other high-demand fields.
● Address queries related to the program, curriculum, benefits, and career outcomes.
● Maintain a structured sales pipeline and update interactions in the CRM.
● Achieve and exceed weekly/monthly enrollment targets.
● Collaborate with the sales and marketing teams to enhance customer outreach.
● Provide regular feedback on customer responses and objections to improve sales strategies.
Key Skills Required:
● Excellent communication and persuasion skills.
● Ability to engage and build relationships over calls.
● Confidence in explaining program details and handling objections.
● Sales mindset with a customer-first approach.
● Basic understanding of AI, Data, Digital Marketing, and emerging tech trends (preferred but not mandatory).
● Self-motivated, target-driven, and eager to achieve success. Experience: 1-2 Years Legal Entity





