Interface Alliances (IA) is a global education consultant specialising in counselling, admission and visa services to students aspiring to study abroad. IA has been instrumental in shaping careers of numerous students overseas by placing them in top ranking institutions in USA, Canada, Australia, NZ, UK and Europe.
IA is a trusted consultancy for students and parents to get all information and guidance on overseas education. As an education agent, we provide a crucial connect between universities and prospective students. Our experienced counselors guide students through each step from choosing the best university, right course, application, admission and visa processing. We have strong partnerships with world-class universities around the globe and have rich experience in preparing international students for higher education.
We have expanded our operations and are looking for skilled and dynamic people to join our team. IA has a wonderful work environment with a professional work culture and an incentive plan that rewards performance. If you are looking to work in an environment that gives you a place to grow while enhancing your skills, then apply here.
Position: Junior Counsellor | Telecaller | Admin Officers
Job Location : Jubilee Hills, Hyderabad
Job Responsibilities
- Proactively engage with international students, their parents, and friends and provide right information and advice on study opportunities and visa application for International Institutions.
- Submit applications to the educational institutions, obtain offers and facilitate enrolments
- Follow- up with potential students and maximise conversion by submitting applications and finalising enrolments.
- Maintain proper and comprehensive records and documentations including the ability to learn on own initiatives and research best study options for students.
- Assist in organizing exhibitions and other promotional activities
- Proactively connect with existing and potential students via various communications channels such as email, phone and in person
- Maintain professional relationship with students, internal offices staff and educational institutional representatives.
- Undertake work as decided by the senior heads or the Director of of the company and meet the assigned targets.
- An ability to communicate effectively with colleagues, students and other members of the public of all age groups and social backgrounds.
Key Performance Measures
- Responsible for achieving daily weekly and monthly call and revenue targets
- Manage Relationships/Engagements with respective Universities/ Colleges/ Institutions.
- Manage Internal and External Communication with clarity, while ensuring timely follow-ups.
- Responsible for following agreed governance model, escalation & communication plan.
- To ensure database updates
- Follow and achieve agreed standards about their job assignments.
- To keep themselves abreast of the new processes, University updates and Course information.
- To plan leaves and absences and ensure that leaves are not unscheduled
- To place all student application related issues and queries before the manager and have these applications processed on time.
- Ensure that all due diligence/application related issues are dealt with quickly.
Desired Candidate Profile
- Outstanding oral, written and interpersonal communication skills.
- Excellent organisational skills with Sound integrity and judgments.
- Excellent problem-solving skills and logical thinking.
- Ability to work with minimal supervision, to multitask and cope with changing priorities.
- Ability to maintain a high degree of confidentiality.
- Enthusiastic, focused, self-disciplined, believes in integrity and honest work.
- Knowledge of country-specific education and admission processes will be an advantage.
- Quick learner concerning tools and processes; Good working knowledge of MS Office tools.
- Excellent Time Management Skills
Salary and Incentives: Best in the Industry.
Similar jobs
- 2-4 years of experience.
- Fluent in English and Hindi Language.
- Previous counselling experience with students/parents/guardians.
- We can target admission coordinators/counsellors from premium coaching institutes, colleges, and universities.
It will be a Work From office. The location is Bangalore.
About the role
- To assist interested students with their application process.
- To educate Parents/Guardians/Students about Scaler's undergraduate program and counsel them about their learning needs.
- To demonstrate the value proposition of Scaler's UG program & nurture interest and push them further into the positive funnel.
- Building a communication journey with high potential leads to completing the admission process.
- Following up with the shortlisted candidates in completing the payment formalities.
- Assisting and coordinating in loan processing and refund-related issues.
- To provide campus tours for parents/guardians if required.
Required Skills
- Excellent verbal and written communication skills in both English and Hindi.
- Exceptional counselling skills to collaborate with parents/guardians to assist students with educational and career planning.
- Be comfortable with basic Excel skills.
- Assist the team in conducting events competitions, seminars etc. at the college campus.
provide right information and advice on study opportunities and visa
application for International Institutions.
• Submit applications to the educational institutions, obtain offers and facilitate
enrolments
• Follow- up with potential students and maximise conversion by submitting
applications and finalising enrolments.
• Maintain proper and comprehensive records and documentations including the
ability to learn on own initiatives and research best study options for students.
• Assist in organizing exhibitions and other promotional activities
• Proactively connect with existing and potential students via various
communications channels such as email, phone and in person
• Maintain professional relationship with students, internal offices staff and
educational institutional representatives.
• Undertake work as decided by the senior heads or the Director of of the
company and meet the assigned targets.
• An ability to communicate effectively with colleagues, students and other
members of the public of all age groups and social backgrounds.
2) Fix appointments and conduct Online demo sessions on daily basis including follow up session
3) Understand Customer profile & problems
4) Create the need for Smart Learning and advise student-parent to enrol into SP Robotic Works
courses as solution
5) Handle Objections and Price Negotiation to generate Sales Revenue
6) Learn/ Upgrade ones own Product Knowledge and Sales Skills to achieve and exceed growing Sales
target (s)