Senior Accounts Associate

Profile: Travel Consultant

Address: ZO Space, 274, Saidulajab Extn, Plot 5, Westend Marg, Saiyad Ul Ajaib Extension,

Sainik Farm, New Delhi, Delhi 110030

Nearest Metro Station: Saket (Yellow Line)

Experience: 6-18 Month’s

Salary: INR 15k-25k (based on interview)

Shift: 10AM- 7PM

(GMT+05:30) Asia/Kolkata (IST)

Opportunity Type: Onsite

Placement Type: Full time Position

(*Note: This is a requirement for International Youth Club)

What do you need for this opportunity?

Must have skills required:

Customer Service Skills, Sales Skills, Product Knowledge, Communication Skills, Attention to

Detail, Organizational Skills, Problem-Solving Skills, Technological Proficiency, Cultural

Awareness, Adaptability, Marketing Skills, Negotiation Skills, Networking Skills and Time

Management.

International Youth Club is looking for:

Key Responsibilities:

 Identify Client Needs: Understand clients' travel preferences, budgets, and requirements.

 Recommend Packages: Present suitable travel packages and highlight their benefits.

 Customize Itineraries: Tailor packages to match client specifications and preferences.

 Close Sales: Finalize bookings and secure payment for travel packages.

 Promote Offers: Inform clients about special deals, discounts, and exclusive offers.

 Follow Up: Provide post-sale support and address any issues or changes needed.

 Track Sales: Monitor and report on sales performance and targets.

Ideal Candidate:

 Travel enthusiast

 Task-oriented and target-driven

Roles & Responsibilities:

 Connect with prospective clients via phone, email, and chat

 Recommend and customize trips based on client needs and preferences

 Ensure accuracy in booking processes

Skills & Qualifications:

 Bachelor’s degree in travel and tourism, or a related field

 Strong sales skills and communication abilities

 Excellent negotiation and relationship-building skills

 Commitment to outstanding customer service

 Self-motivated and results-oriented

Company Focus: Sustainable tourism with Adventure Travel Packages, Motor biking Tours,

and Fixed Departure Tours.

Position Overview

We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activities—ranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality, scalable, and maintainable implementations that align with business requirements and best practices.

This is a hands-on role that requires deep technical expertise, strong problem-solving abilities, and the ability to operate with minimal supervision while collaborating closely with stakeholders.

Key Responsibilities

Take full ownership of Salesforce Service Cloud development lifecycle requirements gathering, solution design, development, testing, deployment, and post-deployment support.

Translate business needs into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones.

Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders.

Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools.

Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules.

Maintain code quality through version control, peer review, and adherence to Salesforce best practices.

Create and maintain technical documentation for customizations, integrations, and configurations.

Proactively identify system improvements, performance enhancements, and automation opportunities.

Serve as the go-to technical expert for Salesforce Service Cloud within the organization.

Ensure compliance with Salesforce security standards, governance, and data privacy policies.

Required Skills & Qualifications

7+ years of hands-on Salesforce development experience, including 3+ years specifically in Service Cloud.

Strong command of Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation.

Proven experience in Service Cloud setup and customization including console configuration, case management, omni-channel routing, and knowledge management.

Expertise in Salesforce APIs and integrations (REST, SOAP, platform events).

Deep understanding of Salesforce security model, sharing rules, and data architecture.

Proficiency in Salesforce DevOps tools (e.g., Copado, Gearset, or equivalent) and version control systems (Git).

Salesforce Platform Developer II and Service Cloud Consultant certifications strongly preferred.

Strong analytical, troubleshooting, and problem-solving skills.

Ability to manage full development ownership in a fast-paced environment with minimal supervision.

Preferred Skills

Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons.

Familiarity with Agile/Scrum methodology and working with cross-functional teams.

Knowledge of testing frameworks (Apex tests, Selenium, Provar, etc.). 

PLC progg required with skills to work on Siemens TIA portal,

good knowledge on PLC/HMI/VFD/SERVO & MOTION CONTROLLER

• Minimum 3+ yrs of Experience in DevOps with AWS Platform
•     • Strong AWS knowledge and experience
•     • Experience in using CI/CD automation tools (Git, Jenkins, Configuration deployment tools ( Puppet/Chef/Ansible)
•     • Experience with IAC tools  Terraform
•     • Excellent experience in operating a container orchestration cluster (Kubernetes, Docker)
•     • Significant experience with Linux operating system environments
•     • Experience with infrastructure scripting solutions such as Python/Shell scripting
•     • Must have experience in designing Infrastructure automation framework.
•     • Good experience in any of the Setting up Monitoring tools and Dashboards ( Grafana/kafka)
•     • Excellent problem-solving, Log Analysis and troubleshooting skills
•     • Experience in setting up centralized logging for system (EKS, EC2) and application
•     • Process-oriented with great documentation skills
•     • Ability to work effectively within a team and with minimal supervision

• • High school diploma or GED. 

• • Bachelor’s degree in business administration or management, Marketing, or related field is preferred. 

• • Proficiency in all Microsoft Office applications and Customer Relationship Management (CRM) software. 

• • Proven sales experience with 1-3 years, Freshers also can participate. 

• • Strong analytical and problem-solving skills. 

• • Excellent negotiation and consultative sales skills. 

• • Effective communication skills. 

• • Exceptional customer service skills. 

• • Proven success in winning long-term deals. 

• • Sales experience is mandatory. 

• • 2-wheeler is mandatory. 

 Field Sales Executive Responsibilities: 

• • Making field visits, Cold Calls on daily basis, generating leads, sharing quotation coordinating with the team and follow-ups. 

• • Maintaining long-lasting relationships with existing customers through exceptional after-sales service. 

• • Actively sourcing new sales opportunities through cold-calling and emailing. 

• • Developing in-depth knowledge of product features and benefits. 

• • Utilizing direct meetings to build relationships with new customers. 

• • Processing customers' purchase orders and liaising with the Finance department to ensure the timely delivery of ordered products to end customer. 

• • Advising customers on suitable product selection based on their needs and specifications. 

• • Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process. 

• • Following up on sales inquiries that are made by potential customers through website chats, emails, and inbound calls. 

• • Setting up face-to-face meetings between potential customers and team Sales Representatives. 

• • Coordinating with team for quotation, customer assistance, follow-up, customer handling based on their requirement, and engage with team. 

This is a full-time on-site role for a Business Development Manager responsible for identifying potential clients, building relationships, and closing deals in Mumbai. The Business Development Manager will generate leads, drive sales growth, and build relationships with prospective clients to achieve company targets. They will collaborate with the marketing team and provide strategic sales and marketing inputs to improve sales performance.

Qualifications

• Excellent verbal and written communication skills
• Strong problem-solving and decision-making skills
• Demonstrated experience in building relationships with key stakeholders and closing sales deals
• Understanding of market trends and competition
• Good organizational and time management skills
• Experience in the cloud-based and/or data protection industry is preferred
• Bachelor's degree in Business, Marketing, or related fields
• Proficient in MS Office and CRM software

• Looking engineers with 3 - 4 years of experienced embedded software and embedded Linux developers
• Design and implement Embedded Linux based applications
• Design and implement embedded software for telematics and IoT products
• Code review and optimization
• Develop board support packages for new hardware designs
• Provide customization and field support
• Closely work with the hardware development team

Requirements:

• BE/BTech in ECE, EEE or CS
• 3 - 4  years of experience in embedded software and embedded Linux development
• Good working experience in Linux applications and drive development
• Good C programming skills
• Good knowledge of OS programming
• Familiarity with configuration management tools
• Good communication skills