Senior Accounts Associate

Javascript, Callback, Async, Promise, Experience in writing restful APIs, Javascript, Nodejs, ReactJs, MySQL.

Immediate Joiner

Company Description

TopGrep Tech, an ISO 27001:2022 and DPIIT-certified IT pure tech product & services company. We

work with global enterprises & startups, covering SaaS, MVPs, AI, RAG, MCP, reliability engineering,

DevOps, and cloud innovation.

Role Description

This is a full-time on-site role located in the Greater Bengaluru Area for a Full Stack Engineer. The Full Stack Engineer will design, build, and maintain both front-end and back-end components of web

applications. They will collaborate with cross-functional teams to deliver high-quality software solutions, ensure efficient system performance, and troubleshoot and resolve bugs and technical issues. This role also involves optimizing applications for maximum speed and scalability while following best practices and coding standards.

Qualifications

● Experience with Back-End Web Development, including server-side programming, APIs and

database management

● Proficiency in Front-End Development, including JavaScript & Reactjs frameworks

● Strong foundation in Software Development and Full-Stack Development

● Ability to write, optimize, and debug code

● Excellent problem-solving and communication skills

● Familiarity with version control systems such as Git

● Experience with cloud platforms

● Bachelor's Engineering or Masters degree in Computer Science with equivalent practical experience

Requirements added by the job poster

• Bachelor's Degree

• Commute to this job’s location

• 1+ years of work experience with JavaScript Frameworks

• Working in an onsite setting

• 1+ years of Software Development experience

Job Title: Software Engineer

Location: Bengaluru 

Experience: 1-3 Years 

Working Days: 5 Days

About the Role:

We are reimagining how enterprises in BFSI and healthcare interact with documents and workflows through AI-first platforms. Our focus is on Intelligent Document Processing (IDP), GenAI-powered analysis, and Human-in-the-Loop (HITL) automation to transform credit decisioning, underwriting, and compliance operations.

Role Overview:

As a Software Engineer, you’ll design and build next-generation AI systems and scalable backend platforms. You’ll collaborate with ML, product, and data teams to develop LLM-powered microservices, APIs, and document intelligence tools that process unstructured data (PDFs, images, HTML) securely and efficiently.

Key Responsibilities:

• Design, develop, and optimize scalable backend systems and APIs for AI and document workflows.
• Collaborate with cross-functional teams to integrate LLM agents and deploy GenAI-based microservices.
• Build tools to structure unstructured data for downstream decisioning logic.
• Ensure security, performance, and reliability of systems handling sensitive financial and healthcare data.
• Take ownership of modules end-to-end—from concept to production rollout and monitoring.

Tech Stack:

• Languages: Python, TypeScript, JavaScript
• Frameworks: Node.js, React.js, LangChain
• AI & ML Tools: OpenAI APIs, OCR (Tesseract, AWS Textract), Pandas, spaCy, FinBERT, LLMs (GPT, Claude)
• Infra & DevOps: AWS, GCP, Docker, Kubernetes, PostgreSQL, Redis, GitHub Actions, Datadog, Grafana

You’ll Excel If You Have:

• 1–3 years of experience in backend or full-stack development
• Experience with unstructured data, PDFs, or document-heavy systems
• Exposure to GenAI/LLM APIs (OpenAI, Claude, etc.)
• Strong product mindset and ability to ship scalable, usable features in fast-paced environments

Job Title: Automation Test Lead

Location: Nagercoil, Tamil Nadu

Work Mode: Work from Office (WFO) – 5 Days a Week

About the Role:

We are looking for a highly skilled Automation Test Lead to spearhead our QA efforts in both automation and manual testing. The ideal candidate will have strong experience in Selenium with Java, the ability to lead a team of 10+ testers, and hands-on experience in building automation frameworks from scratch. Exposure to Cypress and a working knowledge of AI in testing would be a significant advantage.

Key Responsibilities:

• Lead and manage a team of QA engineers across manual and automation testing streams
• Design, develop, and maintain test automation frameworks from scratch
• Define test strategies, plans, and processes to ensure high-quality deliverables
• Collaborate closely with developers, product managers, and business analysts
• Ensure timely execution and reporting of all QA activities
• Guide and mentor team members on test automation best practices
• Identify, record, and track bugs using appropriate tools
• Contribute to continuous improvement in test processes and quality standards
• Stay updated with emerging testing tools, trends, and techniques, including AI-driven QA

Required Skills & Experience:

• 7+ years of experience in QA with at least 3+ years in a leadership role
• Strong expertise in Selenium with Java
• Hands-on experience in creating automation frameworks from scratch
• Experience with manual testing practices and team coordination
• Working knowledge of Cypress is a plus
• Exposure or interest in AI/ML applications in testing
• Excellent communication, analytical, and problem-solving skills
• Experience in Agile/Scrum methodologies
• Familiarity with tools like JIRA, TestNG, Jenkins, Git, etc.

Good to Have:

• Certifications in Selenium/Agile/ISTQB
• Knowledge of performance or security testing
• Prior experience in leading distributed teams

Education:

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field

• Product messaging and positioning
• Go to Market Strategies
• Content Development 
• Market, customer, and competitive analysis
• Designing & Evaluating Marketing Collaterals/ Promotional Plans
• Demand generation 
• Evangelism

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Must be able to work in the US time zone (US and Latin America markets)
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.
• Owner of the Self-Help knowledgebase of GaragePlug.

Performance Parameters :

• Renewals
• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you :

• Work in fast globally growing Start-Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore.

Apply through this link
https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america" target="_blank">https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america

• Source, interview, and select applicants for various positions.
• Sound knowledge on Sourcing Candidates thru REDEX, Monster & various Job Sites.
• Foster long-term relationships with candidates and clients
• Sourcing from different job boards. Excellent knowledge in Boolean function & usage of various job board databases.
• Draft job descriptions, push them through all talent acquisition channels, and coordinate candidate sourcing with the same.
• Doing junior to middle-level hiring for all IT verticals.
• Review applicants to verify if position requirements are met.
• Format resumes meeting client expectations.
• Telephonic Screening of the profiles checking for Technical Fitment, Behavioural Fitment, Stability, etc.
• Utilize your innovative and effective convincing and negotiation skills to impress and attract top talent.
• Follow up with candidates and clients and maintain records of progress.

Roles & Responsibilities:.

• Ability to build strong relationships.
• Self-confidence and self-starter.
• Excellent written and oral (phone) communication skills a MUST.
• Good sense of humor

Key Purpose

Responsible for direction, strategy, planning & execution for the company's human resources management and administration while also managing the industrial relations in a unionized environment which requires special attention.

Key Responsibilities :

1. Prepare the annual human resources budget based on strategic aims and specific business objectives of the company. Review and roll out action plans during quarterly, monthly forecasts to achieve the targets set.

2. Direct and coordinate human resources management operations which include recruitment, training & development, Industrial Relations, and personnel administration. This covers custody and maintenance of all human resource records and documentation and meeting all compliance requirements set by governmental authorities.

3. Develop, update, implement and maintain policies and processes for all human resource operations and ensure that they are clearly understood and followed.

4. Monitor and ensure the timely completion of the annual review of the performance management system in place. Continually revise and update the business objectives and key result areas in consultation with the functional heads to improve the contribution of individuals and teams to business performance thereby aligning with the company- s strategic aims and business objectives.

5. The management of recruitment processes to secure the right person and competencies to satisfy the organization's development/job needs.

6. The development and implementation of organizational group and individual learning processes that achieve the skills and knowledge development to fulfil current and future business success.

7. Managing the relationship with the union as a representative of the management to liaison between the management and the union. To investigate and resolve any complex or critical industrial relations issues in a timely and effective manner. Handling complaints, managing grievance procedures, and facilitating counseling in conjunction with the management.

8. Facility management will ensure a clean, hygienic, secure facility in good repair, running efficiently with processes/frequencies / performance measures in place. Printing and stationery stocking & issue and incoming mail distribution will be part of facility management.

Additional Responsibilities :

Travel Management - Ordering flight tickets based on approved travel requisitions, themost economic rates and efficient travel, turnaround times. The domestic & international travel policy ground rules will apply.

Profile :

- Right Organisation - Small or Midsized engineering company in a professional, process-driven manufacturing environment.

- Right Qualification - Graduate/Engineer, Masters in Human Resource Management Right Experience - +12 years experience, 5 years minimum relevant experience,

- Competence - Excellent verbal and written business communication skills including the Capabilities ability to communicate with all levels of management and workmen in the organization.

- Strategic analytical capability, attention to detail and presentation skills

- Empathy and ability to understand the development needs of all employees

- Managing administrative work with a high degree of perfection

- Proficient with computers particularly with MS office and ability to utilize various software applications

- ERP functional knowledge, strong business, and quality management process understanding.

- Using considerable independent judgment and initiative to make recommendations to the management on all human resource related matters.

Major Responsibility/ Job Responsibility:    

Strong knowledge with Java frameworks (Spring, Hibernate, Mybatis)

Strong core Java 7 or Java 8 skills (with good understanding of multithreading and performance tuning)

Strong understanding of object-oriented design patterns.

Strong experience in Architecture & Designing, Web services (Rest or SOAP)

Good knowledge on Jasper Reports, iReports & XML

Strong understanding and experience on JavaScript (object oriented), AJAX, JQuery, Anuglar 2 or 4, Primefaces

Good knowledge on SQL and PL/SQL for Postgres, Oracle database

Good understanding of application and web servers – JBOSS, TOMCAT, JETTY

Hands- on experience for Eclipse IDE

Self-learner willing to experiment with latest features

Team player, willing to take responsibility and contribute

Experience in Waterfall/Agile development

Good communication skills both written and oral.

Hands on Experience with Unit Testing of Application using Junit Framework.

Key Result Areas:

Requirement analysis, design, Coding & unit testing

Technical documentation

Timely delivery of module with good quality

Sound knowledge on OOAD

Sound knowledge on n-tier, MVC architecture

Necessary Qualification/ Technical Skills:

2-5 years of total IT experience

Strong knowledge with Java frameworks (Spring, Hibernate, mybatis,)

Strong core Java 7 or Java 8 skills (with good understanding of multithreading and performance tuning)

Strong understanding and experience on JavaScript (object oriented), AJAX, JQuery, Anuglar 2 or 4,Primefaces

Good knowledge on Jasper Reports, iReports & XML

Good knowledge on SQL or PL/SQL for Postgres, MySQL, Oracle database.

Good understanding of application and web servers – JBOSS,TOMCAT,JETTY

Desirable:

Experience in short release cycles & full software life cycle.

Entire SDLC knowledge

Demonstrated problem solving, analytic and troubleshooting skills.

Basic/Advanced Java Certification

Special Skills (If Any):

Experience in Performance Tuning and creation of secured applications

Experience with high volume and highly scalable application is a plus.

Experience in Transport, Logistics & Finance domain