DATA MODELLER

Strong and with deep understanding of angular 12 and above, and commonly used angular modules.

Strong in HTML 5, JavaScript, and CSS including SASS, LESS, etc.

Should be able to create reusable, testable components with high code quality.

Should have experience in building the infrastructure for serving the front-end app and assets.

Join our team for an exciting opportunity in Domestic Service Sales & Service - Voice. As a key member, you will engage in direct customer interaction, focusing on delivering exceptional sales and service experiences. Your role involves handling inbound and outbound calls to promote services, resolve customer inquiries, and ensure customer satisfaction.

Responsibilities:

- Engage with customers via phone to promote and sell services.

- Provide accurate information about products/services and address customer queries.

- Handle customer complaints and provide appropriate solutions and alternatives.

- Maintain customer records by updating account information and interactions.

- Meet established sales targets and performance metrics.

We are looking for candidates with excellent communication skills and a customer-centric approach. You should possess the ability to multitask, prioritize, and manage time effectively. A positive attitude, resilience in handling challenges, and a commitment to achieving sales goals are essential.

If you are passionate about sales and customer service, ready to thrive in a dynamic environment, and contribute to our team's success, apply now. Join us and be part of a company dedicated to delivering outstanding service and building lasting customer relationships.

Responsibilities:

• Build customer facing solution for Data Observability product to monitor Data Pipelines

• Work on POCs to build new data pipeline monitoring capabilities.

• Building next-generation scalable, reliable, flexible, high-performance data pipeline capabilities for ingestion of data from multiple sources containing complex dataset.

•Continuously improve services you own, making them more performant, and utilising resources in the most optimised way.

• Collaborate closely with engineering, data science team and product team to propose an optimal solution for a given problem statement

• Working closely with DevOps team on performance monitoring and MLOps

Required Skills:

• 3+ Years of Data related technology experience.

• Good understanding of distributed computing principles

• Experience in Apache Spark

•  Hands on programming with Python

• Knowledge of Hadoop v2, Map Reduce, HDFS

• Experience with building stream-processing systems, using technologies such as Apache Storm, Spark-Streaming or Flink

• Experience with messaging systems, such as Kafka or RabbitMQ

• Good understanding of Big Data querying tools, such as Hive

• Experience with integration of data from multiple data sources

• Good understanding of SQL queries, joins, stored procedures, relational schemas

• Experience with NoSQL databases, such as HBase, Cassandra/Scylla, MongoDB

• Knowledge of ETL techniques and frameworks

• Performance tuning of Spark Jobs

• General understanding of Data Quality is a plus point

• Experience on Databricks,snowflake and BigQuery or similar lake houses would be a big plus

• Nice to have some knowledge in DevOps

About the Role

We are looking to hire a talented iOS developer to design, build, and maintain the next generation of iOS applications. Your primary focus will be developing high-end iOS applications for the latest Apple mobile devices. Your duties may include collaborating with the product team and Tech team for new application features, identifying and fixing application bottlenecks, maintaining the core code, and updating applications published on the App Store.

To ensure success as an iOS developer, you should have a strong working knowledge of iOS Frameworks, be proficient in Swift, and be able to work as part of a team. Ultimately, an outstanding iOS developer should be able to create functional, attractive applications that perfectly meet the needs of the user.

Job Responsibilities

• Proficient in Swift, and Objective-C
• Design and implement new features, improvements, ensuring high performance, responsiveness, and a seamless user experience
• Providing implementation detail of feature and documentation
• Experience with iOS frameworks such as UIKit, SwiftUI
• Familiarity with RESTful APIs and networking libraries
• Knowledge of version control systems (e.g., Git)
• Identifying potential problems and resolving application bottlenecks.
• Maintain and enhance the existing codebase while adhering to best practices and coding standards.
• Understanding of Apple’s design principles and interface guidelines
• Developing and implementing architecture to support user interface concepts.
• familiarity with App Approval and Submission procedure
• Knowledge of Push notifications 
• Implement secure coding practices to ensure data protection and user privacy

Experience & Skills Requirements

• Bachelor’s degree in computer science or software engineering.
• Minimum 3 years of experience in iOS development.
• Proficient in Objective-C, SwiftUI, and Cocoa Touch.
• Extensive experience with iOS Frameworks such as Core Data and Core Animation.
• Knowledge of iOS back-end services.
• Knowledge of Apple’s design principles and application interface guidelines.
• Proficient in code versioning tools including Mercurial, Git, and SVN.
• Knowledge of C-based libraries.
• Familiarity with push notifications, APIs, and cloud messaging.
• Experience with continuous integration.

Job Description:

            Responsible of Monitoring Team members’ daily activity

            Responsible for Manage the team, fix performance metrics and periodical performance review

            Responsible for Effectively handle employee grievances and communicate

            Excellent English communication skills- The ability to communicate effectively is a core skill required to be a successful recruiter.

            Responsible for handling IT requirements from US based clients.

            Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.

            Sourcing from Job Portals (Monster, Dice, Career builder, Yahoo Hot Jobs), Making job postings on the Job Portal.

            Well versed about US Terms like W2, C2C, 1099, US Visas, etc.

            Responsible to work on Contract, Permanent & C2H (Contract to Hire) positions.

            Responsible for Coordinating fulfillment of other formalities such as background check, drug test etc. leading to joining post placement.

            Responsible for achieving a good conversion ratio of submittals into interview and placement.

            Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.

            Must be having capability to work with a team or individually.

            Maintain close contact with candidates/Vendors/ recruiters/offshore team.

            Publish progress report to management every week.

            Updated about technologies of the Client requirements and knowledge of current IT trends.

• Point of Contact for Team Leads
• Point of Contact for Application team if any risk/issue is seen in the platform.
• Help Application team in case of test/data required.
• Engages the External Telephone network providers if required.
• Extensive knowledge of Microsoft Unified Communications product portfolio such as MS Teams / Skype for Business / Lync 2013.
• Good Understanding of Microsoft Teams/Skype for Business Architecture.
• Migration experience from Skype for Business to MS Teams along with Direct Routing.
• Hands-on troubleshooting experience on Microsoft UC products and deep expertise in AudioCodes & Ribbon SBC’s.
• Good knowledge of VOIP protocols such as ICE, H.323, SIP, and Silk including troubleshooting
• Experience in configuring and troubleshooting Session Border Controller.
• Knowledge of concepts such as CAC (Call-admission-Control), Emergency Calling, Auto Attendant, Call queue, Call quality Dashboards, Media Bypass.
• Understanding of Microsoft Phone system infrastructure and its elements.
• Good Understanding of Microsoft Teams PowerShell commands & Scripting.
• Support the operation of Microsoft voice network services and perform voice-related MACDs
• Basic Understanding of AudioCodes IP Phones.
• Basic Understanding of Network concepts such as TCP/IP, UDP, Subnetting.
• Knowledge of O365 & Azure is a plus.

FORMAL EDUCATION AND TRAINING

• Degree in engineering or related qualification
• 5-10 years of practical experience in a similar role is a must
• AudioCodes Certified Associate (ACA) certification is a big plus.
• MS-700, 70-333, 70-334 Microsoft Certifications is a plus

KEY COMPETENCIES AND REQUIREMENTS

• A self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• Flexible approach to working hours (UK and US hours)
• Ability to work effectively under pressure.
• Excellent communication skills at all levels
• Good organizational and time management skills