D2C Operations & Growth Manager at Hunarstreet Technologies Pvt Ltd · Bengaluru (Bangalore) · 5 - 7 years · ₹8L - ₹15L / yr · Profitable · Posted 28 Apr 2026

D2C Operations & Growth Manager
D2C Operations & Growth Manager
📍 Location: Bangalore (On-site)
🕒 Experience: 5–7 Years
Role Overview
We’re looking for a Business Operations Manager to drive and streamline our D2C business operations. This role sits at the intersection of technology, supply chain, and growth,
ensuring the engine behind our website runs efficiently and scales profitably.
You’ll work closely with cross-functional teams (marketing, tech, supply chain) and also lead a small team to execute and scale operations effectively.
Key Responsibilities
1. D2C Operations Management
● Oversee end-to-end D2C operations across Shopify, OMS, and WMS
● Ensure smooth order processing, fulfillment, and delivery flows
● Identify and fix operational bottlenecks impacting revenue
2. Platform & Systems Ownership
● Hands-on management of Shopify backend (catalog, checkout, integrations, workflows)
● Work closely with tech teams on OMS & WMS integrations and improvements
● Improve website operations for better conversion and performance
3. Growth & Revenue Initiatives
● Identify and execute new initiatives to unlock revenue growth
● Build and manage affiliate and partner ecosystems
● Collaborate with marketing to improve conversion rates and AOV
4. Process Optimization
● Continuously optimize business processes to improve efficiency and reduce leakages
● Implement SOPs for key workflows (returns, fulfillment, vendor processes, etc.)
● Drive automation wherever possible
5. Vendor & Partner Management
● Onboard and manage vendors, logistics partners, and service providers
● Lead contract negotiations to ensure cost efficiency and scalability
● Monitor partner performance and drive accountability
6. Cost Optimization
● Track and optimize business costs across logistics, operations, and tech
● Identify areas of margin improvement without compromising business performance
7. Team Management
● Lead and manage a team of 3–5 individuals across operations
● Set clear goals, track performance, and ensure accountability
● Mentor and develop team members to improve execution quality and speed
What We’re Looking For
● 5–7 years of experience in Business Operations / D2C Operations
● Strong hands-on experience with Shopify (must-have)
● Working knowledge of OMS, WMS, and e-commerce integrations
● Experience in D2C-first organizations (preferred)
● Proven experience managing a team of 3–5 individuals
● Strong understanding of e-commerce funnels and conversion levers
● Proven ability in process optimization and problem-solving
● Experience in vendor management & contract negotiations● Highly analytical, detail-oriented, and execution-focused
What Makes You a Great Fit
● You think in systems, not tasks
● You’re equally comfortable with data, tech, and operations
● You can spot inefficiencies quickly and fix them faster
● You thrive in a fast-paced, high-growth environment
● You take ownership — and don’t wait to be told what to do

About Hunarstreet Technologies Pvt Ltd
About
At Hunarstreet Technologies Pvt Ltd, we specialize in delivering India’s fastest hiring solutions, tailored to meet the unique needs of businesses across various industries. Our mission is to connect companies with exceptional talent, enabling them to achieve their growth and operational goals swiftly and efficiently.
We are able to achieve a success rate of 87% in relevancy of candidates to the job position and 62% success rate in closing positions shared with us.
Similar jobs (10)
Location: Chennai (On-site)
Experience: Minimum 2+ years in e-commerce operations
About the Company
A leading premium menswear brand with a strong omni-channel presence across India. The company is known for its high-quality apparel and growing e-commerce footprint via its own platform and leading marketplaces.
Role Overview
The Ecommerce Manager – Operations will be responsible for ensuring seamless marketplace operations, catalog accuracy, supply chain coordination, and operational excellence across platforms. This role requires strong analytical skills, vendor management capabilities, and hands-on execution to support digital growth.
Key Responsibilities
- Marketplace Operations: Manage daily operations across Amazon, Flipkart, Myntra, Ajio, TataCliq, and other marketplaces.
- Catalog Management: Oversee product listings, SKU creation, stock updates, and campaign readiness.
- Order Fulfillment: Coordinate with supply chain teams to ensure timely dispatches, inventory accuracy, and smooth customer experience.
- Vendor & Partner Coordination: Liaise with marketplace SPOCs, logistics partners, and internal teams for operational efficiency.
- Performance Monitoring: Track KPIs including order accuracy, turnaround time, returns, and reconciliation.
- Process Optimization: Identify gaps, streamline workflows, and implement automation for efficiency.
- Compliance & Reporting: Ensure adherence to marketplace policies and generate weekly/monthly operational reports.
Desired Skills & Competencies
- Strong knowledge of e-commerce operations and marketplace workflows
- Advanced proficiency in MS Excel; familiarity with ERP/e-commerce tools preferred
- Analytical mindset with problem-solving orientation
- Excellent communication and stakeholder management skills
- Ability to work on-site in Chennai with cross-functional teams
Education
- Bachelor’s degree in Business, Commerce, or related field
- MBA preferred but not mandatory
Note: The interested professionals with relevant experience should be currently based in South India.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Quick Commerce & E-commerce Executive
About the Role
We are looking for a Quick Commerce & E-commerce Executive to manage day-to-day operations across our online sales channels, including quick commerce platforms, marketplaces, and D2C operations. The ideal candidate should be detail-oriented, proactive, and comfortable managing inventory, order flow, and platform coordination.
Key Responsibilities
- Manage product listings and operations across quick commerce and e-commerce platforms
- Coordinate inventory planning and stock updates across channels
- Monitor order flow, fulfillment, and dispatch timelines
- Schedule and track FBA and marketplace shipments
- Coordinate with warehouse, logistics, and platform partners
- Track stock levels and prevent inventory stock-outs
- Monitor returns, cancellations, and operational issues
- Ensure smooth backend operations across all sales channels
- Generate and maintain operational reports as required
Requirements
- 1–3 years of experience in e-commerce, marketplace, or quick commerce operations
- Experience working with platforms such as Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, BigBasket, or similar
- Familiarity with Shopify, Shiprocket, marketplace portals, and FBA operations
- Understanding of inventory management and order fulfillment processes
- Strong attention to detail and organizational skills
- Ability to coordinate with multiple stakeholders and solve operational issues
- D2C or consumer brand experience preferred
What We're Looking For
- Strong ownership mindset
- Excellent execution and follow-through
- Problem-solving attitude
- Ability to work in a fast-paced environment
- Willingness to learn and grow with the company
Location
Full-time, in-office role near Kudlu Gate Metro Station, Bangalore.
Starbond is seeking a highly motivated and experienced Supply Chain Manager to oversee the end-to-end operations of our eCommerce supply chain. This remote position requires a dynamic individual with a strong background in supply chain management, particularly within the eCommerce sector, who is eager to contribute to our fast-growing organization.
Key Responsibilities
- Supply Chain Management: Oversee end-to-end eCommerce supply chain operations, ensuring smooth procurement to customer delivery.
- Outsourced Manufacturing: Manage and coordinate outsourced manufacturing operations, ensuring alignment with company standards, quality, and timelines.
- Cross-Functional Collaboration: Collaborate with internal teams (Purchasing, Marketing and Sales) and external partners (suppliers, freight forwarders) for resource optimization and profitability.
- Performance Measurement: Identify reporting needs and deliver concise, accurate reports. Lead the team in implementing best practices and measuring performance using KPIs.
- Data Reporting: Prepare clear, informative business reports for colleagues and management.
- Warehouse & Logistics Expertise: Act as a subject matter expert, aiding in KPI compliance across warehouse functions.
- Continuous Improvement: Drive process enhancements, accuracy improvements, and supply chain efficiency through the development, maintenance and upkeep of SOPs.
- Quality Assurance: Ensure products meet customer expectations upon leaving the warehouse.
- Technology Oversight: Implement and Manage eCommerce supply chain (MRP, ERP, WMS, KATANA and EDI) tech and fulfilment network.
- Cost-Efficient Distribution: Optimize distribution and freight practices.
- Inventory Management: Monitor and optimize inventory levels.
- Cost Studies: Lead cost reduction studies and seek ongoing improvement opportunities.
- Professional Growth: Stay updated on industry trends and best practices.
Qualifications (Mandatory)
- eCommerce Supply Chain Experience: 4+ years of experience.
- Education: Bachelor's degree in Business or Transportation & Logistics.
- Warehouse Knowledge: Strong understanding of warehouse processes.
- Certification: Certified Six Sigma Black Belt or higher.
- Interpersonal Skills: Excellent collaboration skills with cross-functional teams.
- Project Leadership: Demonstrated project leadership and issue resolution.
- Communication Skills: Strong written, verbal, and presentation abilities.
- Problem-Solving: Quick and sound judgment in issue resolution.
- Adaptability: Ability to excel in a fast-paced environment.
- Organization & Decision-Making: Exceptional organizational and decision-making skills.
- Data Analysis: Proficiency in data analysis tools, including Google Sheets and MS Excel.
- Results-Driven: Proactive approach, driven by results, and willing to take ownership of challenges.
Working Hours: Pacific Standard Hours (night shift)
Company Website: https://starbond.com/
Job Description : Marketing Operations Manager
About NPrep
NPrep is on a mission to become India’s go-to platform for every nursing student — from 1st-year learners to aspiring Nursing Officers preparing for NORCET and other national-level exams. We are not just an edtech product.
We are building India’s largest nursing community, a place where students learn, feel inspired, find belonging, and grow together.
With 1,00,000+ learners already inside our ecosystem, we are now entering a new phase of brand creation, storytelling, and community-led growth.
Role Overview - NPrep is hiring a Marketing Operations Manager, who will be responsible for driving the planning, execution, and optimization of all marketing initiatives across the organization. This role ensures that campaigns are delivered efficiently, timelines are met, and cross-functional teams remain aligned.
You will act as the central point of coordination between marketing, content, design, product, and sales teams, bringing structure, visibility, and accountability to all marketing efforts. The role requires a strong focus on process, execution, and data-driven decision making to scale marketing impact effectively.
You will work closely with cross-functional teams including content, design, performance marketing, product, and sales to streamline workflows, improve processes, and scale marketing efforts.
Key Responsibilities
- Own end-to-end planning and execution of marketing campaigns, ensuring timely delivery and alignment with business goals
- Manage and maintain the marketing calendar, ensuring coordination across all teams
- Act as the central point of contact across marketing, content, design, product, and sales teams to drive seamless execution
- Track progress of ongoing initiatives, identify risks or delays, and proactively drive resolutions
- Build, streamline, and optimize marketing processes, workflows, and SOPs to improve efficiency
- Ensure clear communication and visibility of project status through regular updates and reporting
- Handle multiple projects simultaneously while maintaining quality and attention to detail
Key Skills & Qualifications
Experience & Education
- 4–8 years of experience in marketing operations / program management / project management, preferably in edtech, SaaS, or digital-first companies
- Strong understanding of marketing funnels, campaign execution, and performance metrics
- Proven experience managing cross-functional projects and teams
- Hands-on experience with tools like CRM platforms, marketing automation tools, and project management tools (Asana, Jira, etc.)
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management skills
- Ability to thrive in a fast-paced, execution-driven environment
- Experience in education/edtech industry preferred
- Bachelor’s degree in Marketing, Communications, Media, or a related field
How you will work
You own the execution on your brands. Nobody will chase you for status, and nobody will hand you a process for a situation you have not seen before. You build it, write it down, and the next brand goes live faster because of it.
Expect the first few fortnights to be manual. Trackers maintained by hand, follow-ups by phone, reports rebuilt every week. What we want you doing alongside that is noticing which of it should never be manual again: the same status update, the same device reconciliation, the same weekly report.
You will be encouraged to automate those yourself with the AI and workflow tools available to you, rather than waiting on an engineering sprint. You will not be doing this alone. Sales, Product, Engineering, AI and Logistics teams sit around you and will build what you ask for. What nobody will do is tell you what to ask for.
What you will do
- Run brand and store onboarding. Work with the client's point of contact to collect store, employee and device details. Plan the go-live, run the store training, track timelines, and keep the implementation tracker honest.
- Own devices and logistics. Allocation, mapping, dispatch, delivery, replacement and recovery. Keep accurate records of active, faulty, spare and returned devices, and stay on top of couriers and vendors until things actually arrive.
- Watch the daily operations.- Monitor recordings and data uploads, track store and salesperson activity, and spot the gap before the client does. Handle escalations, and follow up internally until the issue is actually closed rather than acknowledged.
- Report accurately. -Daily and weekly operational reports on adherence, recordings, store activity and device health. This is heavy Excel and Sheets work: pivot tables, lookups, QUERY, FILTER. The numbers have to be right, because people make decisions on them.
- Coordinate with clients. -Be the operational contact for the brand's teams. Share updates, understand what they are asking for, and make sure every commitment you make is one that gets delivered.
- Coordinate the team.- Allocate tasks across the operations and implementation team, track completion, run regular reviews, and help new joiners get up to speed on how things are done.
- Improve and automate the process. -Write the SOPs and checklists, kill the repetitive manual work, and make each implementation cleaner than the last.
What we are looking for
- Must have 3 to 5 years in operations, implementation, project coordination or customer success operations
- A logistics or e-commerce background is the closest match to what this job actually asks for, and is what we would prefer
- Strong Excel and Google Sheets. Formulas, pivot tables, VLOOKUP or XLOOKUP, QUERY and FILTER should be things you use, not things you have heard of
- Relentless follow-up. Most of this job is making sure something that was promised actually happened
- Good communication and the confidence to handle a client escalation without needing somebody senior on the call
- Fluent English and Hindi. A third Indian language counts for a lot, since you will be talking to store teams and not only to HQ
- Ownership. You should be the person others stop following up with, because you have already closed it
Good to have
- Basic SQL, or experience writing report requirements for a technical team
- Used LLMs for daily tasks, both professional and personal
- Exposure to SaaS, AI or a startup environment, and to hardware deployed in the field
- Experience coordinating a small team, or running several clients and projects at once

Job Title: Order Management Executive (Order, Warranty & Returns)
Location: Golf course road, Gurgaon
Experience: 2-5 year in order management (O2C)
salary: negotiable
Qualificaton: Graduate
Working days: Monday to Saturday (Monday to Friday - office & Saturday – WFH)
Shift Timings: 9:30 AM to 6 PM
The Operations Specialist manages the end-to-end post-purchase customer experience. This role oversees order fulfilment, investigates product return trends, and coordinates the warranty validation process. You will bridge the gap between logistics, customer service, and quality assurance to optimize operational efficiency.
Key Responsibilities
Order Management -
- Process incoming orders across multi-channel e-commerce platforms.
- Track shipment milestones to ensure on-time delivery metrics.
- Resolve order bottlenecks by coordinating directly with warehouse teams.
- Manage inventory allocations for backordered or high-demand items.
Return Investigation &; Reporting -
- Analyse return data to identify systemic product defects.
- Generate weekly reports on return rates and root causes.
- Inspect flagged return items to verify customer fraud or damage.
- Collaborate with QA teams to implement corrective action plans.
Warranty Processing & Coordination -
- Evaluate warranty claims against established company policy guidelines.
- Coordinate replacement logistics or issue customer credits efficiently.
- Maintain documentation of all claim approvals and denials.
- Liaise with vendors regarding factory-level defects and reimbursement.
Job Requirements -
- Education: Bachelor’s degree is a must.
- Experience: 2–5 years in Operations or Order management.
- Systems: Proficiency with ERP software (SAP exp will be a Plus).
- Data Skills: Advanced Excel capabilities (VLOOKUPS, Pivot Tables) are must. Core Competencies
- Order creation: Order to Cash experience is must.
- Exposure: Global customer handling will be a plus.
- Analytical Mindset: Ability to translate raw data into actionable insights.
- Attention to Detail for RIR: Precision in auditing claims and processing orders.
- Communication: Strong cross-functional collaboration and vendor management skills.
- Problem-Solving: Quick resolution of logistics conflicts and customer disputes.
Mail updated resume with salary details-
email: etalenthire{at}gmail{dot}com
satish: 88O 27 49 743
Operations Executive
Experience: 0–2 years |
Team: Operations Team
Job Description Operations Executive is responsible for managing day-to-day operations, ensuring smooth workflows, and improving processes for enhanced efficiency. They act as a bridge between various teams, including sales, customer service, and finance, to ensure operational excellence and compliance with company policies. This role requires strong analytical, problem-solving, and organizational skills to support the company’s objectives and deliver exceptional service to clients. Key Responsibilities • Manage day-to-day deal and investment operations • Coordinate with Sales/RMs, Business, Tech & Marketing teams • Ensure updated deal dockets, trackers and operational MIS • Analyse investor, investment and deal-level data • Work extensively on Excel / Google Sheets • Use basic SQL for data extraction and analysis • Support investor-related processes including payouts, reinvestments and settlements • Coordinate with internal teams for documents and pending requirements • Identify operational gaps and drive issues to closure • Support new features/process launches and testing • Identify opportunities for process improvement and automation
Requirements • 0–2 years of experience in Operations / FinTech / Financial Services / Sales Operations • Strong Excel/Google Sheets skills • Good analytical and problem-solving ability • Strong attention to detail • Good communication and stakeholder-management skills • Ability to manage multiple tasks and follow through independently • Interest in financial/investment products is a plus
Internship duration - 3 months
Conversion to a full-time position after the internship will be based on performance.
Business Operations Executive
Location: Mumbai • Experience: 0–2 Years
▌ ABOUT BXI WORLD
At BXI (Barter Exchange of India), we have reinvented the age-old concept of bartering for the modern Indian enterprise. We empower businesses to let their goods and services work for them — transforming inventory into a powerful engine for growth. Our digital marketplace connects businesses across multiple categories, creating a vibrant B2B community where organizations exchange products and services through the BXI ecosystem.
▌ ABOUT THE ROLE
We are looking for a proactive, adaptable, and people-oriented Business Operations Executive to support our growing Business Operations team. You will work closely with clients, vendors, and internal teams to coordinate day-to-day operations, resolve queries, manage follow-ups, maintain documentation, and ensure tasks move smoothly from requirement to closure. This is a high-ownership role for someone who enjoys learning, taking initiative, and being hands-on in a fast-paced startup environment.
▌ KEY SKILLS
Client & Vendor Coordination | Business Communication | Operations & Follow-up | MS Office / Excel | MIS & Documentation | Problem Solving | Task Management | Process Coordination
▌ WHAT YOU'LL DO
• Support the Business Operations team in managing day-to-day operational requirements and ensuring timely task closure
• Coordinate with clients, vendors, and internal stakeholders to address queries and keep processes moving smoothly
• Manage order, inventory, delivery, and other operational follow-ups across multiple requirements
• Maintain accurate documentation, MIS reports, trackers, and operational records using MS Office / Excel / Google Sheets
• Track timelines, identify gaps or delays, and proactively follow up or escalate issues before they impact delivery
• Support client and vendor meetings, operational discussions, and on-ground activities whenever required
• Work closely with different teams to solve operational issues and improve the overall execution process
▌ WHAT WE'RE LOOKING FOR
• Graduate in Management, Marketing, Mass Media, Technology Management, or a related discipline
• 0–2 years of experience; freshers with strong communication, internship, or relevant corporate exposure are welcome
• Excellent verbal and written communication skills with confidence in client and vendor interactions
• Strong working knowledge of MS Office, Excel / Google Sheets, and basic MIS reporting
• Proactive, go-getter attitude with the ability to take ownership instead of waiting for instructions
• Comfortable working in a fast-paced, high-pressure startup environment with tight timelines and changing priorities
• Strong coordination, follow-up, problem-solving, and attention-to-detail skills
• Flexible and versatile — willing to attend meetings, support on-ground operational activities, and take on varied responsibilities when required
• Exposure to B2B marketing or startup environments is a plus
AM:PM is a short form vertical video news platform for Gen Z and millennials. Daily video newspaper at 7:30am. Eleven beats. Every story runs both sides, fact checked.
Editorial decides what gets published. You make sure the organisation runs so it happens on time, every day.
What you do
- Run day to day operations across the org, so every team has what it needs to work without friction
- Plan shift rosters, manage leaves and attendance, and arrange backup when someone does not turn up
- Onboard new joinees across teams, get their systems, access, and paperwork ready from day one
- Keep track of how many stories are in progress and how many are done, and flag to the senior editor early if the day is running short
- Check in on the night desk through the night to confirm the shift is staffed and on schedule
- Run the morning handover so the day team knows what got published and what is pending
What you need
- 2 to 4 years in operations, production coordination, or office and admin management
- Has done this at an early stage company or a newsroom, where the job has no fixed boundaries
- Available for night checks, with the bulk of the role in regular hours
- Good with people, able to follow up firmly without being difficult
- Organised, reliable, and calm when things go wrong
The role
Every insight we produce starts with a working device on a shop floor. Getting it there, and keeping it working, is this job.
You build and pack the YoYo Retail Kits, check every device and accessory before it leaves, get them dispatched and delivered, and keep the inventory records straight. Once a store is live, you are also the person they call. A device not charging, a kit short of an accessory, a salesperson who cannot get something working. You pick up, you find out what is wrong, and you get it fixed.
It is detailed work and it is not glamorous. A wrong count in a kit or a shipment nobody chased becomes a store that cannot go live on time.
How you will work
Nothing here moves unless you move it. Couriers will not update themselves, and a pending issue will sit pending until you pick up the phone. The people who do well in this job are the ones who close things rather than report them. You will work closely with the Technical Assistants on the ground, with the Operations Manager on anything that needs escalating, and directly with store teams once they are live. Most of what you need will not come to you. You will have to go and ask for it.
A lot of this job is currently tracked by hand. If you spot something that should not be manual any more, say so. We would rather fix it than have you keep doing it.
What you will do
- Prepare and pack the kits. Build YoYo Retail Kits to what the deployment needs. Verify devices, accessories and quantities before anything is dispatched, because a short kit is found at the store and not in the warehouse
- Keep the inventory honest. Maintain records of devices, kits and accessories. Know what is active, what is faulty, what is spare and what is out for replacement, without having to go and count.
- Run last-mile logistics. Coordinate dispatch, track shipments, and follow up with logistics partners on anything delayed or pending until it actually lands.
- Handle replacements, returns and recoveries. Get faulty devices back, get working ones out, and keep the mapping correct through all of it.
- Support live stores. When a store hits a problem after go-live, connect with their team, understand the issue and resolve it. Loop in a Technical Assistant when it needs someone on the ground.
- Maintain the trackers. Devices, kits, shipments, TA activity and deployments. These are what everyone else plans from, so they have to be current.
- Support new deployments. Make sure everything operational for a new store or brand is done on time, and escalate anything critical to the Operations Manager early rather than late.
What we are looking for
Must have
- 1 to 3 years in operations, logistics, field operations or inventory management
- Basic Excel and Google Sheets. You should be comfortable maintaining a tracker and spotting when something in it does not add up
- Attention to detail. Counts, mappings and serial numbers have to be right the first time
- Relentless follow-up. Most of this job is making sure something that was promised actually happened
- Good communication. You will be talking to couriers, store staff and technical assistants in the same hour
- Fluent Hindi, plus two South Indian languages, preferably Kannada and Tamil. You will be speaking to store teams directly, in whatever they speak on the floor
- Comfort working hands-on with devices, packaging and inventory
Good to have
- Experience with hardware, electronics or any inventory that has serial numbers attached to it
- Exposure to e-commerce or last-mile delivery operations
- Any experience supporting customers over phone or WhatsApp
- Comfort with AI or automation tools to cut down repetitive tracker work











