D2C Operations & Growth Manager
D2C Operations & Growth Manager
📍 Location: Bangalore (On-site)
🕒 Experience: 5–7 Years
Role Overview
We’re looking for a Business Operations Manager to drive and streamline our D2C business operations. This role sits at the intersection of technology, supply chain, and growth,
ensuring the engine behind our website runs efficiently and scales profitably.
You’ll work closely with cross-functional teams (marketing, tech, supply chain) and also lead a small team to execute and scale operations effectively.
Key Responsibilities
1. D2C Operations Management
● Oversee end-to-end D2C operations across Shopify, OMS, and WMS
● Ensure smooth order processing, fulfillment, and delivery flows
● Identify and fix operational bottlenecks impacting revenue
2. Platform & Systems Ownership
● Hands-on management of Shopify backend (catalog, checkout, integrations, workflows)
● Work closely with tech teams on OMS & WMS integrations and improvements
● Improve website operations for better conversion and performance
3. Growth & Revenue Initiatives
● Identify and execute new initiatives to unlock revenue growth
● Build and manage affiliate and partner ecosystems
● Collaborate with marketing to improve conversion rates and AOV
4. Process Optimization
● Continuously optimize business processes to improve efficiency and reduce leakages
● Implement SOPs for key workflows (returns, fulfillment, vendor processes, etc.)
● Drive automation wherever possible
5. Vendor & Partner Management
● Onboard and manage vendors, logistics partners, and service providers
● Lead contract negotiations to ensure cost efficiency and scalability
● Monitor partner performance and drive accountability
6. Cost Optimization
● Track and optimize business costs across logistics, operations, and tech
● Identify areas of margin improvement without compromising business performance
7. Team Management
● Lead and manage a team of 3–5 individuals across operations
● Set clear goals, track performance, and ensure accountability
● Mentor and develop team members to improve execution quality and speed
What We’re Looking For
● 5–7 years of experience in Business Operations / D2C Operations
● Strong hands-on experience with Shopify (must-have)
● Working knowledge of OMS, WMS, and e-commerce integrations
● Experience in D2C-first organizations (preferred)
● Proven experience managing a team of 3–5 individuals
● Strong understanding of e-commerce funnels and conversion levers
● Proven ability in process optimization and problem-solving
● Experience in vendor management & contract negotiations● Highly analytical, detail-oriented, and execution-focused
What Makes You a Great Fit
● You think in systems, not tasks
● You’re equally comfortable with data, tech, and operations
● You can spot inefficiencies quickly and fix them faster
● You thrive in a fast-paced, high-growth environment
● You take ownership — and don’t wait to be told what to do
Shubham Vishwakarma
Full Stack Developer - Averlon
About Hunarstreet Technologies Pvt Ltd
About
At Hunarstreet Technologies Pvt Ltd, we specialize in delivering India’s fastest hiring solutions, tailored to meet the unique needs of businesses across various industries. Our mission is to connect companies with exceptional talent, enabling them to achieve their growth and operational goals swiftly and efficiently.
We are able to achieve a success rate of 87% in relevancy of candidates to the job position and 62% success rate in closing positions shared with us.
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https://kumohq,co
Location - This is not a remote role. The candidate is required to relocate to Bangalore.
Note - Paid/Performance Marketing is not the goal ( or responsibility) of the is role, organic growth is the main goal.
We're a AI and software development company helping startups and SMBs build scalable products - custom AI, mobile apps, web platforms. Our clients are non-technical founders across the US, UK, Europe, and Australia. • Clutch: 4.8/5 with 10 reviews • Clients include YC-backed companies • 99% client retention • We also built our own SaaS — CampaignHQ (email + WhatsApp marketing platform) We're building a dedicated inbound growth engine and looking for someone to own it.
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• Build and run Google Ads campaigns targeting founders looking for dev partners (Optional - When required)
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Sales Support (10%)
• Support outbound with lead research and personalization • Help craft cold emails and LinkedIn messages that sound human • Schedule discovery calls • Use AI tools (ChatGPT, Claude, etc.) to increase speed and output quality
What We're Looking
For • 1–3 years in B2B marketing, SaaS marketing, or agency-side demand gen • Strong writing skills — clear, persuasive, sounds like a real person • Has run paid campaigns before and can talk about CPL, CTR, ROAS • Understands that marketing exists to generate revenue, not vanity metrics • Comfortable with AI tools — uses them to move faster, not as a crutch • Knows LinkedIn as a B2B channel (not just posting — generating conversations and leads) • Self-starter who doesn't need to be told what to do every morning
Bonus Points
• Experience marketing for a dev agency, IT services, or B2B SaaS company • Has worked with Clutch, GoodFirms, or similar B2B review/directory platforms • Has built a landing page or lead funnel before
Not a Fit If
• Your experience is only SEO/blog writing with no pipeline impact • You've only done social media handling (posting schedules, hashtag research) • You don't understand how marketing connects to revenue • You need a large team and established processes to be effective
What You'll Get
• Direct access to founders — no layers, no politics • Own the inbound growth engine and build it your way • Work on global clients (US, UK, EU, Australia) • Learn AI, SaaS, and startup growth hands-on
Interview Process: After initial shortlisting based on your resume/linkedin, we will share a Google Form and then begin the interview process.
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applications.
o Help in the preparation and review of the Cybersecurity Governance
Assessment Questionnaire (CGAQ).
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o Provide guidance and support to ensure understanding and compliance with
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o Ensure timely closure of findings from assessments and audits.
o Document and report the status of issues and exceptions to relevant
stakeholders.
3. Documentation and Reporting:
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Team Merito
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon