
D2C Operations & Growth Manager
D2C Operations & Growth Manager
š Location: Bangalore (On-site)
š Experience: 5ā7 Years
Role Overview
Weāre looking for a Business Operations Manager to drive and streamline our D2C business operations. This role sits at the intersection of technology, supply chain, and growth,
ensuring the engine behind our website runs efficiently and scales profitably.
Youāll work closely with cross-functional teams (marketing, tech, supply chain) and also lead a small team to execute and scale operations effectively.
Key Responsibilities
1. D2C Operations Management
ā Oversee end-to-end D2C operations across Shopify, OMS, and WMS
ā Ensure smooth order processing, fulfillment, and delivery flows
ā Identify and fix operational bottlenecks impacting revenue
2. Platform & Systems Ownership
ā Hands-on management of Shopify backend (catalog, checkout, integrations, workflows)
ā Work closely with tech teams on OMS & WMS integrations and improvements
ā Improve website operations for better conversion and performance
3. Growth & Revenue Initiatives
ā Identify and execute new initiatives to unlock revenue growth
ā Build and manage affiliate and partner ecosystems
ā Collaborate with marketing to improve conversion rates and AOV
4. Process Optimization
ā Continuously optimize business processes to improve efficiency and reduce leakages
ā Implement SOPs for key workflows (returns, fulfillment, vendor processes, etc.)
ā Drive automation wherever possible
5. Vendor & Partner Management
ā Onboard and manage vendors, logistics partners, and service providers
ā Lead contract negotiations to ensure cost efficiency and scalability
ā Monitor partner performance and drive accountability
6. Cost Optimization
ā Track and optimize business costs across logistics, operations, and tech
ā Identify areas of margin improvement without compromising business performance
7. Team Management
ā Lead and manage a team of 3ā5 individuals across operations
ā Set clear goals, track performance, and ensure accountability
ā Mentor and develop team members to improve execution quality and speed
What Weāre Looking For
ā 5ā7 years of experience in Business Operations / D2C Operations
ā Strong hands-on experience with Shopify (must-have)
ā Working knowledge of OMS, WMS, and e-commerce integrations
ā Experience in D2C-first organizations (preferred)
ā Proven experience managing a team of 3ā5 individuals
ā Strong understanding of e-commerce funnels and conversion levers
ā Proven ability in process optimization and problem-solving
ā Experience in vendor management & contract negotiationsā Highly analytical, detail-oriented, and execution-focused
What Makes You a Great Fit
ā You think in systems, not tasks
ā Youāre equally comfortable with data, tech, and operations
ā You can spot inefficiencies quickly and fix them faster
ā You thrive in a fast-paced, high-growth environment
ā You take ownership ā and donāt wait to be told what to do

About Hunarstreet Technologies Pvt Ltd
About
At Hunarstreet Technologies Pvt Ltd, we specialize in delivering Indiaās fastest hiring solutions, tailored to meet the unique needs of businesses across various industries. Our mission is to connect companies with exceptional talent, enabling them to achieve their growth and operational goals swiftly and efficiently.
We are able to achieve a success rate of 87% in relevancy of candidates to the job position and 62% success rate in closing positions shared with us.
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