Ecommerce Manager

An Ecommerce Executive is responsible for managing and optimizing product listings across various online marketplaces. The role involves setting up new products, ensuring accurate and engaging content (titles, descriptions, images, pricing), and maintaining catalog quality.

They coordinate closely with the marketing team to align on campaigns, promotions, and digital assets, and work with the sales team to track performance, inventory, and pricing strategies. The role also includes monitoring listing performance, resolving issues, and ensuring products are visible, competitive, and up to date across all platforms.

Excellent Job opportunity for Ecommerce role with one of the Beauty & Wellness Brand

Location : Lower Parel

Experience : 3+ Years

Job Description:

We are looking for a proactive and detail-oriented Marketplace Associate to manage backend operations across e-commerce platforms. This role involves overseeing product listings, maintaining accurate catalogue data, ensuring smooth order processing, and handling payment reconciliations to support efficient marketplace performance.

Responsibilities:

• Manage and maintain product listings across e-commerce platforms (e.g., Amazon, Flipkart).

• Create, update, and optimise product catalogues including descriptions, images, and attributes.

• Ensure accurate pricing, inventory updates, and stock availability.

• Monitor order processing, returns, cancellations, and customer-related issues.

• Handle payment reconciliation, settlement tracking, and resolve discrepancies.

• Coordinate with internal teams for seamless order fulfilment and operations.

• Track performance metrics such as sales, returns, and listing health.

Qualifications & Skills Required:

• 1 - 3 years of experience in e-commerce or marketplace operations (preferred).

• Strong understanding of catalogue management and backend workflows.

• Hands-on experience with seller panels of Amazon, Flipkart, or similar platforms.

• Familiarity with payment reconciliation and settlement reports.

• Proficiency in MS Excel or Google Sheets.

• Good analytical and problem-solving skills.

• Excellent communication, coordination, and problem-solving skills.

• Ability to multitask and work in a fast-paced environment.

We are looking for a detail-oriented Ecommerce Operaions Specialist -Shopify to manage product uploads, catalog updates, variants, images, metafields, collections, pricing, promotions, and quality checks on Shopify.

This role is ideal for someone who has hands-on experience with Shopify Admin, Matrixify or Shopify CSV, Excel/Google Sheets, and large product catalogs. The person should be highly accurate, process-driven, and comfortable working with bulk product data.

Key Responsibilities

• Create, update, and maintain products in Shopify.
• Manage product titles, descriptions, handles, vendors, product types, tags, SKUs, variants, prices, compare-at prices, and inventory settings.
• Work on bulk product uploads and updates using Shopify CSV, Matrixify, or similar tools.
• Manage product-level and variant-level metafields.
• Update availability, lead time, media gallery, product information, bundle details, and other custom fields.
• Upload, replace, reorder, and validate product images.
• Match product images, variant images, image URLs, and metafield image references.
• Create and update manual and automated collections.
• Support sale collections, promotional updates, merchandising changes, and product sorting.
• Perform QC after uploads to ensure product pages are accurate and complete.
• Prepare error reports, missing data reports, upload reports, and correction files.
• Coordinate with internal teams, clients, image editors, QC teams, and managers.

Required Skills

• Hands-on experience with Shopify Admin.
• Strong understanding of products, variants, collections, tags, images, and metafields.
• Experience with Shopify CSV, Matrixify, or bulk import/export tools.
• Strong Excel/Google Sheets skills including VLOOKUP, XLOOKUP, filters, formulas, duplicates, and text cleanup.
• Ability to handle large product catalogs with high accuracy.
• Good understanding of e-commerce catalog operations.
• Strong attention to detail for SKUs, pricing, images, variants, and metafields.
• Ability to follow SOPs and complete work within deadlines.

Preferred Skills

• Experience with Matrixify.
• Experience with Shopify metafields and file/image reference metafields.
• Knowledge of automated collections, product tagging, and Shopify bulk editor.
• Basic understanding of image naming, image URLs, Shopify media, and CDN links.
• Experience working with Google Drive, task trackers, and client instruction sheets.

Ideal Candidate

You are a good fit if you:

• Notice small data mismatches quickly.
• Can work independently after understanding the process.
• Do not blindly upload data without checking.
• Can manage repetitive but accuracy-heavy tasks.
• Communicate clearly when something is missing or incorrect.
• Take ownership of final product page quality.
• Are comfortable working with deadlines during uploads, promotions, or migration projects.

Experience Required

• 1–3 years of experience in Shopify catalog management, e-commerce operations, product upload, or catalog QC.
• Freshers with strong Excel skills and e-commerce understanding may be considered for junior roles.

We are looking for a detail-oriented Shopify Specialist to manage product uploads, catalog updates, variants, images, metafields, collections, pricing, promotions, and quality checks on Shopify.

This role is ideal for someone who has hands-on experience with Shopify Admin, Matrixify or Shopify CSV, Excel/Google Sheets, and large product catalogs. The person should be highly accurate, process-driven, and comfortable working with bulk product data.

Key Responsibilities

• Create, update, and maintain products in Shopify.
• Manage product titles, descriptions, handles, vendors, product types, tags, SKUs, variants, prices, compare-at prices, and inventory settings.
• Work on bulk product uploads and updates using Shopify CSV, Matrixify, or similar tools.
• Manage product-level and variant-level metafields.
• Update availability, lead time, media gallery, product information, bundle details, and other custom fields.
• Upload, replace, reorder, and validate product images.
• Match product images, variant images, image URLs, and metafield image references.
• Create and update manual and automated collections.
• Support sale collections, promotional updates, merchandising changes, and product sorting.
• Perform QC after uploads to ensure product pages are accurate and complete.
• Prepare error reports, missing data reports, upload reports, and correction files.
• Coordinate with internal teams, clients, image editors, QC teams, and managers.

Required Skills

• Hands-on experience with Shopify Admin.
• Strong understanding of products, variants, collections, tags, images, and metafields.
• Experience with Shopify CSV, Matrixify, or bulk import/export tools.
• Strong Excel/Google Sheets skills including VLOOKUP, XLOOKUP, filters, formulas, duplicates, and text cleanup.
• Ability to handle large product catalogs with high accuracy.
• Good understanding of e-commerce catalog operations.
• Strong attention to detail for SKUs, pricing, images, variants, and metafields.
• Ability to follow SOPs and complete work within deadlines.

Preferred Skills

• Experience with Matrixify.
• Experience with Shopify metafields and file/image reference metafields.
• Knowledge of automated collections, product tagging, and Shopify bulk editor.
• Basic understanding of image naming, image URLs, Shopify media, and CDN links.
• Experience working with Google Drive, task trackers, and client instruction sheets.
• 
  

Ideal Candidate

• Notice small data mismatches quickly.
• Can work independently after understanding the process.
• Do not blindly upload data without checking.
• Can manage repetitive but accuracy-heavy tasks.
• Communicate clearly when something is missing or incorrect.
• Take ownership of final product page quality.
• Are comfortable working with deadlines during uploads, promotions, or migration projects.
• 
  

Experience Required

• 1-3 years of experience in Shopify catalog management, e-commerce operations, product upload, or catalog QC.
• Freshers with strong Excel skills and e-commerce understanding may be considered for junior roles.

Job Title: Order Management Executive (Order, Warranty & Returns)

Location: Golf course road, Gurgaon

Experience: 2-5 year in order management (O2C)

salary: negotiable

Qualificaton: Graduate

Working days: Monday to Saturday (Monday to Friday - office & Saturday – WFH)

Shift Timings: 9:30 AM to 6 PM

The Operations Specialist manages the end-to-end post-purchase customer experience. This role oversees order fulfilment, investigates product return trends, and coordinates the warranty validation process. You will bridge the gap between logistics, customer service, and quality assurance to optimize operational efficiency.

Key Responsibilities

Order Management -

• Process incoming orders across multi-channel e-commerce platforms.
• Track shipment milestones to ensure on-time delivery metrics.
• Resolve order bottlenecks by coordinating directly with warehouse teams.
• Manage inventory allocations for backordered or high-demand items.

Return Investigation &; Reporting -

• Analyse return data to identify systemic product defects.
• Generate weekly reports on return rates and root causes.
• Inspect flagged return items to verify customer fraud or damage.
• Collaborate with QA teams to implement corrective action plans.

Warranty Processing & Coordination -

• Evaluate warranty claims against established company policy guidelines.
• Coordinate replacement logistics or issue customer credits efficiently.
• Maintain documentation of all claim approvals and denials.
• Liaise with vendors regarding factory-level defects and reimbursement.

Job Requirements -

• Education: Bachelor’s degree is a must.
• Experience: 2–5 years in Operations or Order management.
• Systems: Proficiency with ERP software (SAP exp will be a Plus).
• Data Skills: Advanced Excel capabilities (VLOOKUPS, Pivot Tables) are must. Core Competencies
• Order creation: Order to Cash experience is must.
• Exposure: Global customer handling will be a plus.
• Analytical Mindset: Ability to translate raw data into actionable insights.
• Attention to Detail for RIR: Precision in auditing claims and processing orders.
• Communication: Strong cross-functional collaboration and vendor management skills.
• Problem-Solving: Quick resolution of logistics conflicts and customer disputes.

Mail updated resume with salary details-

email: etalenthire{at}gmail{dot}com

satish: 88O 27 49 743

How you will work

You own the execution on your brands. Nobody will chase you for status, and nobody will hand you a process for a situation you have not seen before. You build it, write it down, and the next brand goes live faster because of it.

Expect the first few fortnights to be manual. Trackers maintained by hand, follow-ups by phone, reports rebuilt every week. What we want you doing alongside that is noticing which of it should never be manual again: the same status update, the same device reconciliation, the same weekly report.

You will be encouraged to automate those yourself with the AI and workflow tools available to you, rather than waiting on an engineering sprint. You will not be doing this alone. Sales, Product, Engineering, AI and Logistics teams sit around you and will build what you ask for. What nobody will do is tell you what to ask for.

What you will do

• Run brand and store onboarding. Work with the client's point of contact to collect store, employee and device details. Plan the go-live, run the store training, track timelines, and keep the implementation tracker honest.
• Own devices and logistics. Allocation, mapping, dispatch, delivery, replacement and recovery. Keep accurate records of active, faulty, spare and returned devices, and stay on top of couriers and vendors until things actually arrive.
• Watch the daily operations.- Monitor recordings and data uploads, track store and salesperson activity, and spot the gap before the client does. Handle escalations, and follow up internally until the issue is actually closed rather than acknowledged.
• Report accurately. -Daily and weekly operational reports on adherence, recordings, store activity and device health. This is heavy Excel and Sheets work: pivot tables, lookups, QUERY, FILTER. The numbers have to be right, because people make decisions on them.
• Coordinate with clients. -Be the operational contact for the brand's teams. Share updates, understand what they are asking for, and make sure every commitment you make is one that gets delivered.
• Coordinate the team.- Allocate tasks across the operations and implementation team, track completion, run regular reviews, and help new joiners get up to speed on how things are done.
• Improve and automate the process. -Write the SOPs and checklists, kill the repetitive manual work, and make each implementation cleaner than the last.

What we are looking for

1. Must have 3 to 5 years in operations, implementation, project coordination or customer success operations
2. A logistics or e-commerce background is the closest match to what this job actually asks for, and is what we would prefer
3. Strong Excel and Google Sheets. Formulas, pivot tables, VLOOKUP or XLOOKUP, QUERY and FILTER should be things you use, not things you have heard of
4. Relentless follow-up. Most of this job is making sure something that was promised actually happened
5. Good communication and the confidence to handle a client escalation without needing somebody senior on the call
6. Fluent English and Hindi. A third Indian language counts for a lot, since you will be talking to store teams and not only to HQ
7. Ownership. You should be the person others stop following up with, because you have already closed it

Good to have

• Basic SQL, or experience writing report requirements for a technical team
• Used LLMs for daily tasks, both professional and personal
• Exposure to SaaS, AI or a startup environment, and to hardware deployed in the field
• Experience coordinating a small team, or running several clients and projects at once

Job Description : Marketing Operations Manager

About NPrep

NPrep is on a mission to become India’s go-to platform for every nursing student — from 1st-year learners to aspiring Nursing Officers preparing for NORCET and other national-level exams. We are not just an edtech product. 

We are building India’s largest nursing community, a place where students learn, feel inspired, find belonging, and grow together. 

With 1,00,000+ learners already inside our ecosystem, we are now entering a new phase of brand creation, storytelling, and community-led growth. 

Role Overview - NPrep is hiring a Marketing Operations Manager, who will be responsible for driving the planning, execution, and optimization of all marketing initiatives across the organization. This role ensures that campaigns are delivered efficiently, timelines are met, and cross-functional teams remain aligned.

You will act as the central point of coordination between marketing, content, design, product, and sales teams, bringing structure, visibility, and accountability to all marketing efforts. The role requires a strong focus on process, execution, and data-driven decision making to scale marketing impact effectively.

You will work closely with cross-functional teams including content, design, performance marketing, product, and sales to streamline workflows, improve processes, and scale marketing efforts.

Key Responsibilities

• Own end-to-end planning and execution of marketing campaigns, ensuring timely delivery and alignment with business goals
• Manage and maintain the marketing calendar, ensuring coordination across all teams
• Act as the central point of contact across marketing, content, design, product, and sales teams to drive seamless execution
• Track progress of ongoing initiatives, identify risks or delays, and proactively drive resolutions
• Build, streamline, and optimize marketing processes, workflows, and SOPs to improve efficiency
• Ensure clear communication and visibility of project status through regular updates and reporting
• Handle multiple projects simultaneously while maintaining quality and attention to detail

Key Skills & Qualifications

Experience & Education

• 4–8 years of experience in marketing operations / program management / project management, preferably in edtech, SaaS, or digital-first companies
• Strong understanding of marketing funnels, campaign execution, and performance metrics
• Proven experience managing cross-functional projects and teams
• Hands-on experience with tools like CRM platforms, marketing automation tools, and project management tools (Asana, Jira, etc.)
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management skills
• Ability to thrive in a fast-paced, execution-driven environment
• Experience in education/edtech industry preferred
• Bachelor’s degree in Marketing, Communications, Media, or a related field

Operations Executive

Experience: 0–2 years |

Team: Operations Team

Job Description Operations Executive is responsible for managing day-to-day operations, ensuring smooth workflows, and improving processes for enhanced efficiency. They act as a bridge between various teams, including sales, customer service, and finance, to ensure operational excellence and compliance with company policies. This role requires strong analytical, problem-solving, and organizational skills to support the company’s objectives and deliver exceptional service to clients. Key Responsibilities • Manage day-to-day deal and investment operations • Coordinate with Sales/RMs, Business, Tech & Marketing teams • Ensure updated deal dockets, trackers and operational MIS • Analyse investor, investment and deal-level data • Work extensively on Excel / Google Sheets • Use basic SQL for data extraction and analysis • Support investor-related processes including payouts, reinvestments and settlements • Coordinate with internal teams for documents and pending requirements • Identify operational gaps and drive issues to closure • Support new features/process launches and testing • Identify opportunities for process improvement and automation

Requirements • 0–2 years of experience in Operations / FinTech / Financial Services / Sales Operations • Strong Excel/Google Sheets skills • Good analytical and problem-solving ability • Strong attention to detail • Good communication and stakeholder-management skills • Ability to manage multiple tasks and follow through independently • Interest in financial/investment products is a plus

Internship duration - 3 months

Conversion to a full-time position after the internship will be based on performance. 

The role

Every insight we produce starts with a working device on a shop floor. Getting it there, and keeping it working, is this job.

You build and pack the YoYo Retail Kits, check every device and accessory before it leaves, get them dispatched and delivered, and keep the inventory records straight. Once a store is live, you are also the person they call. A device not charging, a kit short of an accessory, a salesperson who cannot get something working. You pick up, you find out what is wrong, and you get it fixed.

It is detailed work and it is not glamorous. A wrong count in a kit or a shipment nobody chased becomes a store that cannot go live on time. 

How you will work

Nothing here moves unless you move it. Couriers will not update themselves, and a pending issue will sit pending until you pick up the phone. The people who do well in this job are the ones who close things rather than report them. You will work closely with the Technical Assistants on the ground, with the Operations Manager on anything that needs escalating, and directly with store teams once they are live. Most of what you need will not come to you. You will have to go and ask for it.

A lot of this job is currently tracked by hand. If you spot something that should not be manual any more, say so. We would rather fix it than have you keep doing it. 

What you will do

• Prepare and pack the kits. Build YoYo Retail Kits to what the deployment needs. Verify devices, accessories and quantities before anything is dispatched, because a short kit is found at the store and not in the warehouse
• Keep the inventory honest. Maintain records of devices, kits and accessories. Know what is active, what is faulty, what is spare and what is out for replacement, without having to go and count.
• Run last-mile logistics. Coordinate dispatch, track shipments, and follow up with logistics partners on anything delayed or pending until it actually lands.
• Handle replacements, returns and recoveries. Get faulty devices back, get working ones out, and keep the mapping correct through all of it. 
• Support live stores. When a store hits a problem after go-live, connect with their team, understand the issue and resolve it. Loop in a Technical Assistant when it needs someone on the ground. 
• Maintain the trackers. Devices, kits, shipments, TA activity and deployments. These are what everyone else plans from, so they have to be current.
• Support new deployments. Make sure everything operational for a new store or brand is done on time, and escalate anything critical to the Operations Manager early rather than late.

What we are looking for

Must have

• 1 to 3 years in operations, logistics, field operations or inventory management
• Basic Excel and Google Sheets. You should be comfortable maintaining a tracker and spotting when something in it does not add up 
• Attention to detail. Counts, mappings and serial numbers have to be right the first time 
• Relentless follow-up. Most of this job is making sure something that was promised actually happened 
• Good communication. You will be talking to couriers, store staff and technical assistants in the same hour 
• Fluent Hindi, plus two South Indian languages, preferably Kannada and Tamil. You will be speaking to store teams directly, in whatever they speak on the floor
• Comfort working hands-on with devices, packaging and inventory 

Good to have 

• Experience with hardware, electronics or any inventory that has serial numbers attached to it
• Exposure to e-commerce or last-mile delivery operations
• Any experience supporting customers over phone or WhatsApp 
• Comfort with AI or automation tools to cut down repetitive tracker work