Network Engineer
at Exotel
Network Engineer at Exotel · Bengaluru (Bangalore) · 0 - 2 years · Raised funding · Posted 9 May 2023
0 - 2 yrs
Best in industry
Bengaluru (Bangalore)
Skills
Red Hat Linux
MySQL
Shell Scripting
Python
Amazon Web Services (AWS)SIP
Voice Over IP (VoIP)
What will you do?
- Oversees testing, deployment & maintenance of the Voice infrastructure.
- Performing a variety of tasks associated with user provisioning and call routing within the assigned platform
- Build loaders for internal systems ensuring tasks are completed accurately and in a timely manner
- Participate in meetings with clients and internal departments to understand the requirements of call routing
- Document and design call flow diagrams to ensure that all call variables have been accounted for in preparing a routing plan
- Support the clients solution by correcting any issues with call routing or provisioning during the initial implementation phase, constantly communicating status of any issues with client
- Complete testing to ensure that call flow is operating properly
- Monitors and ensures compliance to standards, policies, and procedures
What are we looking for?
- 0.6~2 year’s implementation experience in Asterisk PBX, IP Telephony, SIP.
- Able to thrive in a demanding and team-oriented environment
- Basic and strong knowledge of the Linux operating system.
- Knowledge of bash and perl shell scripting is an added advantage.
- RHCE Certification is an added advantage.
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About Exotel
Founded :
2011
Type :
Product
Size :
500-1000
Stage :
Raised funding
About
Exotel is one of India's leading cloud telephony companies. We help businesses manage calls & SMS using our call center software & virtual numbers.
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Company social profiles
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Bengaluru (Bangalore), Hyderabad
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₹1.5L - ₹23L / yr
Network
Cisco Certified Network Associate (CCNA)
SBC
Voice Over IP (VoIP)
Key Responsibilities
- Design, configure, administer, and troubleshoot Cisco Voice and Collaboration environments.
- Hands-on experience with Cisco CUCM (Call Manager) administration, configuration, upgrades, and troubleshooting.
- Manage and support Cisco Unity Connection for voicemail and unified messaging.
- Configure and troubleshoot Ribbon SBC / PSX for SIP signaling, call routing, and voice connectivity.
- Troubleshoot SIP, RTP, TCP/IP, DNS, and voice call-flow issues.
- Configure and maintain Cisco IP Phones, gateways, trunks, dial plans, route patterns, translation patterns, and partitions/CSS.
- Monitor voice infrastructure and resolve incidents, service requests, and performance issues.
- Perform voice platform upgrades, patching, migrations, and production changes.
- Work with network, security, and application teams to resolve complex voice and connectivity issues.
- Maintain technical documentation, configuration standards, and operational procedures.
Required Skills
- Strong experience in Cisco Voice / Collaboration technologies.
- Cisco CUCM – Administration and troubleshooting.
- Cisco Unity Connection – Administration and troubleshooting.
- Ribbon SBC / PSX – Configuration and troubleshooting.
- Strong knowledge of SIP, RTP, VoIP, TCP/IP, DNS, and networking fundamentals.
- Experience with SIP Trunks, dial plans, gateways, route patterns, and call routing.
- Good troubleshooting and incident management skills.
- Exposure to monitoring tools and ITIL-based support processes is an added advantage.
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Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort