Salesforce Administrator

Role and Responsibilities

1 The primary job of the incumbent is to detail and document all customer impacting processes.

2 He/ She shall also be the domain expert on credit card management system and be the interface for system enhancements as well as testing the functionalities prior to release of those enhancements into production

3  Document all customer impacting processes.

4 Discuss with all stakeholders to lay out the processes for the organisation.

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5  Discussion with stakeholders on business enhancements required on Credit Card management system and automation required on satellite systems/ End User computing systems.

6·Business Analysis for enhancements to the Credit Card Management System/ EUC systems.

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7 Lead the UAT for Credit Card Management systems/ EUC systems.

8 Define and execute test cases for code and product changes pending implementation.

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9 Research transactional data to identify anomalies and facilitate process improvement efforts.

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10 Manage/ Control the overall process depository.

Qualifications and Education Requirements

 SKILLS required

·       Deep understanding of the Credit Card life cycle.

·       Deep understanding of Credit Card Management systems (Cardpac, VisionPlus, Any )

·       2/3 years’ experience in a Credit Card Operations/ Service

·       Highly organized with strong communication, problem-solving, documentation, and presentation skills.

·       Bachelor’s degree preferred, but relevant years’ experience considered.

·       Experience with use case development and testing coordination.

·       Knowledge of process analysis and process efficiencies.

·       Proficiency in Microsoft Word and Excel.

Responsibilities

· Resolving technical support inquiries directly or indirectly through on-site and/or remote first-level support representatives.

· Performing routine assignments in the entry level to a professional job progression.

· Providing prompt recovery and problem escalation using multiple system management and problem management tools.

· Working closely with development teams, support teams and vendors to coordinate special operations, and communicate/escalate problems to meet assigned deadlines.

· Providing analytical support for the development & enhancement of system interfaces and develop/enhance those tools under technical direction from seniors.

· Assisting in daily support of the systems/products assigned, through early detection and pursuit of changes in system responses or operations.

· Working closely with support groups to refine system monitoring, reporting, and to assist them in their analysis and problem recovery.

· Providing prompt, clear, and timely communications; log, coordinate, and communicate problems using standard problem management and escalation procedures.  

Looking For SAP BASIS Sr. Consultant.

Job Role – SAP BASIS Sr. Consultant

Experience – Min 6 to 9 year 

Work location – Mumbai

Notice Period – Immediate to 30 days

Skills -

  - Min 6 to 9 year experience in SAP BASIS and must have worked on implementation projects and support project environment 

-Effective written & verbal communication skills & strong interpersonal skills.

- Minimum 1 end to end SAP Basis implementation/Migration/Upgrade full life cycle.

- Monitor and maintain SAP systems environments (Sandbox, Development, QA, Production and DR etc.,).

- Install, configure, maintain, and support multiple SAP landscapes and 3rd party tools.

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React Native Job Description

• Work as part of a small team to build React Native iOS / Android applications for clients.
• Architect, build, and maintain excellent React Native applications with clean code.
• Implement pixel-perfect UI's that match designs.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Integrate third-party APIs.
• Write unit and integration tests.
• Release applications to the Apple and Google Play stores.
• Work with native modules when required.
• Work as part of a small team of a software developers.
• Complete weekly sprints, and participate in sprint retrospectives and daily standups.
• Assist with building estimates.
• Work with modern tools including Jira, Slack, GitHub, Google Docs, etc.
• Be part of a community of React Native developers who share knowledge and help each other as problems arise.
• Follow the software development process.

Requirements

• 2+ years of professional experience working with React Native.
• 4+ years of professional software development experience.
• Experience working with Swift, Objective C, and Java a plus but not required.
• Meaningful experience working on large, complex systems.
• Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon, both in regards to estimates and to the general process.
• Ability to identify with the goals of clients and dedicate yourself to delivering on the commitments you and your team make to them.
• An understanding of React Native best practices and a commitment to following them.
• Ability to work through new and difficult React Native issues and contribute to libraries as needed.
• Ability to create and maintain continuous integration and delivery of React Native applications.
• A positive mindset and can-do attitude.
• A passion for software development. It’s not just your career, it’s also your hobby. You’re constantly striving to learn new things and improve. You follow industry news, regularly tinker with new technologies, and read books and blogs to keep your skills current.
• You work well within a team environment and enjoy working in the office with your colleagues.