HR and Consultancy Manager

Experience: 5-8 years of professional experience in software engineering, with a strong

background in developing and deploying scalable applications.

● Technical Skills:

○ Architecture: Demonstrated experience in architecture/ system design for scale,

preferably as a digital public good

○ Full Stack: Extensive experience with full-stack development, including mobile

app development and backend technologies.

○ App Development: Hands-on experience building and launching mobile

applications, preferably for Android.

○ Cloud Infrastructure: Familiarity with cloud platforms and containerization

technologies (Docker, Kubernetes).

○ (Bonus) ML Ops: Proven experience with ML Ops practices and tools.

● Soft Skills:

○ Experience in hiring team members

○ A proactive and independent problem-solver, comfortable working in a fast-paced

environment.

○ Excellent communication and leadership skills, with the ability to mentor junior

engineers.

○ A strong desire to use technology for social good.

Preferred Qualifications

● Experience working in a startup or smaller team environment.

● Familiarity with the healthcare or public health sector.

● Experience in developing applications for low-resource environments.

● Experience with data management in privacy and security-sensitive applications.

We are looking for a highly skilled Salesforce Principal Consultant to make our team even stronger with his/her leadership skills. The ideal candidate must be fluent in English. A solid experience in an agile development environment is essential. If you are an innovative, passionate, hands-on problem-solver who is prepared to think out of the box, hands-on with coding, and be challenged, this is perfect for you.

Responsibilities

● Demonstrate thought leadership in Salesforce CRM and Platform innovations and practices.

● Ability to provide technical governance across Salesforce Platform solutions.

● Assess and improve the efficiency and effectiveness of the Salesforce application solutions to ensure user requirements and to meet the business objectives in a timely and cost-effective manner.

● Identify & highlight different risks involved and work on mitigation plans.

● Mentoring team members to bring them up to speed.

● Drive and build a culture of learning throughout the team and improve core Salesforce expertise and come up with innovation and reusable components.

● Lead and guide the team during various phases of the project including (but not limited to) design, coding, unit testing to deployment. ● Act as a bridge between the development team and the customer.

● Provide technical expertise in identifying, evaluating, and developing technology solutions including integrations with other enterprise software solutions.

● Participate in all phases of the software development lifecycle, including discovery, analysis, requirements definition, solution design, configuration, code development, testing, peer code review, deployment, and support.

● Maintain a proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet goals successfully.

● Ability to work within tight deadlines and effectively prioritize and execute tasks in a high-pressure environment.

● Interact directly with managers and teams as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications, and interactions with internal Salesforce instances.

● Ability to lead stakeholders across the organization at all levels to consensus in asserting an architecture that aligns the business objectives.

Tech Skills Checklist

● 8+ years of Salesforce experience.

● At least 4+ years of experience leading a technical team or in a senior role taking technical ownership.

● Must have Hands-on experience on multiple Salesforce cloud offerings, like Sales, Service, Communities, etc.

● Extensive development experience with Salesforce development technologies; Salesforce, Apex, Data modeling, Workflow, SOQL, SOSL Approval process, and Security using Roles/Profiles/Sharing Settings.

● Strong problem-solving skills with the ability to work on multiple assignments in a fast-paced and rapidly changing work environment.

● In-depth knowledge of JavaScript, REST API, SOAP API, XML, UML, Ajax, JSON, HTML/CSS.

● Experience in query and code optimization to improve the performance of applications.

● Experience in Release Management and Continuous Integration Methodologies.

● Experience in the Implementation of Various Tools for Code Reviews, Version Control and Deployment.

● Collaborating with the QA team to define test cases and metrics, and resolve questions about test results.

● Proven experience in building POC’s, demos, and participating in requirement gathering sessions OR pre-sales meetings with prospective customers.

● Experience with Agile software development methodologies. Soft

Skills Checklist

● Excellent verbal and written communication skills. The ability to communicate complex issues in a concise easy-to-follow manner is essential.

● Should have Exceptional Leadership Skills.

● Holding Strong Work Ethics.

● Self-motivated to learn new applications and domains, and love challenging yourself to constantly raise the bar.

● Strong analytical and problem-solving skills, Ability to diagnose and troubleshoot problems quickly.

● Ability to take full ownership of tasks and projects.

● Team player with excellent interpersonal skills.

● Possess a Can-Do attitude to overcome challenges.

● Should have proactive time management skills.

• 6+ years of experience in Java backend development with expertise in Spring/Spring Boot and RESTful services.
• Solid grasp of Object-Oriented Programming (OOP), system design, and design patterns.
• Proven experience leading a team of engineers or taking ownership of modules/projects.
• Experience with AWS Cloud services (EC2, Lambda, S3, etc.) is a strong advantage.
• Familiarity with Agile/Scrum methodologies and working in cross-functional teams.
• Excellent problem-solving, debugging, and analytical skills.
• Strong communication and leadership skills.

About the role

We are looking for a AI prompt engineer to assist in designing and organizing digital coloring books and related content for distribution channels. This is a remote/work-from-home position ideal for someone creative, detail-oriented, and eager to learn.

Responsibilities

●      Assist in creating and organizing coloring book content (themes, illustrations, layout)

●      Design covers and interiors using tools like Canva (basic knowledge is a plus)

●      Ensure files are KDP-ready (correct dimensions, formatting, and resolution)

●      Support in researching trends and developing ideas for new books

●      Maintain an organized asset library for all created content

Location & commitments

●      Work from home

●      Part-time or full-time based on availability and workload

Candidate requirements

●      Creativity and an eye for detail

●      Basic knowledge of Canva is a plus (training can be provided)

●      Interest in coloring books, publishing, or graphic design

●      Willingness to learn and grow in the digital publishing space

●      Must have a computer/laptop and internet connection

Salary Structure

●      Monthly pay: Up to ₹10,000 based on experience and performance

·      JavaScript, Typescript

·      Any UI Framework (web components) - primarily React.js

·      Rxjs

·      State Management frameworks - redux

·      Design Patterns

·      Jest / WTR for testing

·      Playwright, cypress - functional tests (good to have)

Location: Remote

Job Description :

• Strong hands-on knowledge on Azure DevOps.
• Mandatory Skills required :Azure Devops,docker,Kubernetes
• Skills required : Terraform,GIT,Jenkins,CI/CD,Pipelines,YAML,Scripting,Shell Scripting,Python, Gradle, Maven
• Require only developer experience profiles, and Admin roles are not required

The opportunity:

● Solve a complex $300+ billion problem at the cutting edge of Fintech innovation, and make a tangible difference to the small business landscape in India

● Join a high performance, dynamic and collaborative work environment that throws new challenges on a daily basis

● Be part of the early founding team and be directly responsible for driving the company's success Key

Role and Responsibilities:

● Work closely with the Founder/CEO and to define and build the platform

● Identify customer problems, latent needs & devise product roadmap

● Communicate and evangelise product output through low-fidelity designs

● Collaborate with Sales and Customer Success to understand and eliminate obstacles to adoption and usage

● Work with Marketing to bring new features to life on various communication touch points

● Collaborate with engineers and designers to arrive at the detailed solutions to problems

● Execute o Own the roadmap for one or more parts of the product o Work with engineering and design to plan launch scope o Together with engineering and design, break-down scope into launch iterations o Deliver product features as per timelines

Skills/ Qualities Required: ● Strong problem solving – Structured thinking, data-driven analysis and strong ability to synthesize findings ● Strong communication (written & verbal) and interpersonal skills ● You should have worked at a startup or started your own company that shipped a product ● An engineering / technical background that will allow you to reason about product trade-offs and make good choices without significant input from engineers ● At least 2 years of experience in a Product Management role ● Attention to detail - great products are all about the details ● Passion for getting the job done – A combination of grit, hustle and problem-solving skills to deliver results on time Nice to haves ● Prior exposure to Fintech landscape and understanding of trends in financial services Key details: ● Role: Product Manager ● Location: Mumbai/ Bangalore● Compensation: Negotiable based on candidate profile (structured as Fixed + Variable, ESOPs to be considered on a case to case basis) ● Date of Joining: ASAP

This position is responsible for overseeing the testing of software features as part of a collaborative team. This role is responsible for leading quality review of various applications and includes creating test plans and strategy, test cases in partnership with developers, business analysts, and project managers which are used to shape and verify code and check conformance to system requirements. The role relies upon test automation and manual testing tools. The person is to assist in defining QA coding standards and frameworks, and for identifying emerging technologies and evaluating their applicability to the clients business goals.

Responsibilities:

• Review client requirement and provides feedback
• Responsible for creating test plans and strategy
• Reviews and re-evaluates the test strategy to adjust for new information, changing risks, shifting priorities and schedules
• Oversees projects to make sure work is scheduled based on priorities, features, risks, and team strengths and assignment of resources across projects
• Oversees implementation and execution of functional, regression, and acceptance tests
• Assists in test environment setup/teardown, test automation, and exploratory testing
• Oversees the creation and maintenance of test data and test documentation
• Provides suitable solutions for issues/errors based on the understanding of the system and client business processes
• Leads/mentors Test Engineers and shares knowledge to make sure QA staff meets technical qualifications required for their positions. Assists in coaching junior staff, by helping them to make decisions, solve problems, manage meetings and set goals, provide feedback on testing-related tasks, delegates and assigns testing responsibilities
• Assists Manager in setting the direction for quality assurance within the organization
• Assists in recruiting new staff, conducting interviews, and evaluate potential candidates Qualifications:
• Experience in testing various applications, services, and user interfaces
• Experience in test automation and creating repeatable, maintainable, automated test suites
• Should have experience in AI projects.
• Experience managing a team of QA Engineers
• Experience in communicating with clients
• Experience in testing gaming projects.
• Understanding of test-driven development
• Understanding of software development lifecycle and best practices
• Understanding of Agile and Waterfall processes
• Strong knowledge of software quality assurance best practices & methodologies
• Familiarity with various defect management systems

Requirements:

• We are looking for someone with 6 - 7 years of overall working experience in the software environment & 2 -3 years of experience in handling the QA Lead Role.
• Experience in Selenium.
• Ability to communicate technical aspects to people with non-IT background.
• Ability to act as a liaison between QA and development teams
• Ability to ensure that solutions developed by technical teams fit the business needs
• Ability to offer alternative approaches to achieve the client goals
• Ability to analyse complex situations and manage all variables to achieve optimal solutions
• Ability to act on the information provided or get information needed so that decisions for project.
• implementations can be made quickly and effectively.
• Ability to motivate teams.
• Ability to define and prioritize short-term and long-term objectives for the teams and make necessary corrections under changing circumstances
• Ability to communicate in English verbally and in writing Education and Work
• Background in CS, IT or related scientific discipline

About Us

Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs

How do we do it

Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them. 

What Makes You A Good Fit :

• You are passionate about technology and software development
• You are continuously experimenting and learning more
• You love solving problems and digging into complex problems
• You believe in taking decisions as close to the product and technical expertise as possible.
• You believe in creativity, trying new things and learning from your mistakes.
• You believe in sharing insights and helping one another to build an even better user plan.

Key Skills Required:

• 3-8 years of Experience in Java Product Development.
• Good understanding of MYSQL.
• Practitioner of clean code and SOLID principles
• Exposure to GIT and Maven
• Good verbal and written communication skills
• Understands different major language paradigms (Object Oriented and Functional)
• Understanding and Experience with Multi-Threaded Applications
• Prior Experience in a SAAS Product company is a Plus 
• Experience with Managing Team is a plus

Educational Background:

• Bachelor's/Master’s degree in Computer Science Engineering from Tier 1 College is a Plus.

Why You Should Join Rezo.AI

• You will be surrounded by Passionate Team Members with Exposure to Product Building
• You will be learning About various Product Development Cycles
• Big Career Opportunities
• Learning by doing
• The Opportunity of Innovation
• Recognition
• Enhanced Responsibility and Team Management

Cultural fitment 

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/">https://rezo.ai/ for more information