Customer care executive

Job Purpose

We work in the latest technology, and our foundations are data structures, algorithms, solid logical reasoning, and mathematics. We are looking for very strong engineers who love coding, optimizing, and ensuring their code is the most efficient.

You will be involved with hardcore development. If you are an assembler of code or packages from different places to build something, you may not find our team to be the right fit.

You must be someone who can build anything from the ground up. Programming language should not be any barrier for you, as you should be able to pick up any programming language or underlying technology within a week.

Key Areas of Responsibility

Core development. Ready to participate in the designing, brainstorming, and development process. You must give sleepless nights to meet deadlines whenever required.

Desired Candidate Profile

Essential Skills 

• Reliable, Accountable, and Trustworthy
• Ability to understand software requirements based on a wireframe/program specification
• Familiarity with GoLang / PHP / Python / Java / C / C++ / Linux Shell and Scripting / HTML / CSS / JS / Node.js is a plus
• Effective communication skills to ensure smooth coordination of tasks with the Team Leader.
• Knowledge of MongoDB, MySQL, and PL/SQL is a plus
• Familiarity with ML, TensorFlow, and Keras is a plus
• Knowledge of web servers such as Apache, NGNIX, and the HTTP protocol is a plus.
• Knowledge of multi-process, threads, memory, and filesystem on Linux is desirable.
• Must Solve The Following

To consider you for the current opening, please make sure to understand the following question and solve it. A simple program in any programing language would do. If you cannot solve this, please do not apply.

Write a function foo(x) where foo(foo(x)) = -x (assume x to be an integer, and foo(x) has to be always real), any programming language would do. Before submitting the answers, please verify that the output of foo(foo(10)) should be -10 and foo(foo(-10)) should be 10.

Role & responsibilities

The Telesales & Service Associate of NAVEEN COMPANIES sells IT Services & Products (Website, Digital Marketing, Ecommerce, Mobile App) over phone to clients who are looking for IT Services and Products. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. 

·       Responsible for making outbound calls and regular follow up on leads assigned.

·       Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

·       Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters

·       Explaining the Services & products features in detail and how to use the packages.

·       Understand the Customer requirements,

·       Address all the issues / grievances of customers and provide the right customer experience.

·       Capture the insights from customer interactions and share it with the internal team.

·       Strictly adhere to the process requirements

Preferred candidate profile

·       Business Knowledge Process Knowledge

·       Product Knowledge

·       Customer Orientation

·       Language skills English / Telugu

·       Telemarketing / Selling Skills

·       Basic computer skills MS Excel, Word

Behavioral

·       Values – Integrity / Honesty / Respect

·       Communication – Oral & Written skills / Listening

·       Executive Presence

·       Business / Telephone Etiquette

·       Influencing Skills

·       Empathy

·       Self-driven / Initiative

·       Ability to manage stress

·       Willingness to learn

Education and Experience

·       Graduate in any stream

·       0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors

Key Responsibilities:

• SDLC development of product features, enhancements, UAT/production issues.
• Work with development team members for development of product features.
• Client-side and server-side development.
• Develop and manage well-functioning databases and application.
• Write/ design product APIs and write unit test cases.
• Follow standard agile scrum practices for software development.
• Peer review, pull requests, code refactoring and managing source code per standards and ensure quality. 

Required Experience & Skills:

• 5+ years of software development experience using Microsoft .Net technology stack.
• Strong experience in .Net, .Net Core, C#, Entity Framework, SQL server, JavaScript, jQuery, etc.
• Experience in using unit test framework e.g., xUnit, Moq.
• Experience in Web API development.
• Experience in Agile / SCRUM development process.
• Good to have experience in Domain driven design development and Microservice architecture.
• Excellent communication and teamwork skills
• Good to have knowledge and experience in ABP.IO framework, Angular 8+, PostgreSQL and AWS cloud service and CI/CD process.

Key Responsibilities: 

• Rewrite existing APIs in NodeJS. 
• Remodel the APIs into Micro services-based architecture. 
• Implement a caching layer wherever possible. 
• Optimize the API for high performance and scalability. 
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required: 

• At least 2 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large scale social or location-based app.

To build the relationship with customers and explain about product
It's an Ed. Tech company authorized by the government of India and knowledge partner of NSDC

Role: Functions Developer (Embedded c - Algorithm / Driving Functions Development)

Location: Hyderabad

Duration:Fulltime
Job Description:

• Design and development of automotive feature/function software/components (ACC, AEB, TSR, LKA etc.) for ADAS/AD systems
• Coordination and regular interaction with different stakeholders and teams like testing, requirements, leads etc.
• Participate in SW requirement generation, SW architecture, detailed design etc.

Requirement:

• 3-7 years of experience in development of Algorithm & Functions for advance driver assist systems (ADAS), Autonomous driving (AD)
• Development experience with safety critical systems
• Experienced in development using MATLAB Simulink, TargetLink, Stateflow
• Experience in modelling and validation of control systems
• Knowledge of SIL, Performance Test, Functional testing
• Embedded software development using C, C++
• Issue management and version control
• Knowledge of ASPICE processes, Static analysis, MISRA checks etc.
• Strong written and verbal communication skills
• Proactive approach for problem solving

Good to have:

• Knowledge of ADAS/AD functions (ACC, TSR, AEB, LCA etc), Data Analysis
• Experienced in managing and authoring of function specification requirements
• Familiarity with AUTOSAR RTE

Nice to have:

• AUTOSAR, Functional Safety (ISO26262) exposure
• Scripting Knowledge - Python, MATLAB
• Working knowledge of automotive protocols like CAN, Ethernet etc.

A mid-senior level Java-Full Stack Developer manages a critical project for one of our biggest clients in the banking domain. The Individual should be passionate about technology, experienced in developing and managing cutting-edge technology applications.

Requirements:

• Proven experience in Java8 Spring boot, Microservices, Node JS, JavaScript, Gulp
• Strong experience with Kafka and Cassandra
• Experience with Gemfire or any Java Caching techniques
• Experience with UI (React / Angular 1.5)
• Strong experience in using RDBMS (Oracle). Cassandra Knowledge will be an added advantage
• Experience in working in Eclipse / Maven environments.
• Demonstrate experience in using Cucumber.
• Hand's on experience in Unix / Shell scripting.
• Hand's on experience in fine-tuning application response/performance testing.
• Experience in Web Services.
• Understanding of banking risk and compliance policies.
• Experience in code scanning tools like a black duck and tools like Sonar etc.
• Systems application development skills
• Strong analysis & problem-solving skills
• Strong communication skills - both verbal and written
• Ability to work independently with limited supervision
• Proven ability to use own initiative to resolve issues
• Full ownership of projects/tasks
• Ability and willingness to work under pressure, on multiple concurrent tasks, and to deliver to agreed deadlines
• Eagerness to learn
• Strong team-working skills
• Understanding of waterfall and Agile methodologies.
• Experience in working with groups that are set up across the globe.
• Resolve technical issues of projects and Explore alternate designs
• Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.
• Effectively collaborates and communicates with the stakeholders and ensure client satisfaction
• Train and coach members of project groups to ensure effective knowledge management activity.
• PRIMARY COMPETENCY: Java Technologies PRIMARY SKILL: Java Spring MVC, WEB & Spring Boot PRIMARY SKILL PERCENTAGE: 51 SECONDARY COMPETENCY: UX & UI Development SECONDARY SKILL: React JS SECONDARY SKILL PERCENTAGE: 49