Customer care executive

Key Result Areas :

● Communication skills and clearness in your reporting and communication.

● Knowledge in the Java programming languages you use.

● Knowledge in the Spring Framework and libraries you use.

● Knowledge in the tool-sets you use.

● Analytical thinking and experience (practical when you design the architecture of the

“thing” prior to coding it).

● Technological understanding (ability to see your new “thing” in a wider perspective, for

example how a small library fits into a large project or product).

● Creativity (finding better ways to achieve your project goals).

● Coding (testable code, clean reusable code, maintainable code, readable code, bug-

free code, beautiful code).

● Correctness (few bugs, few iterations with refactoring).

● Learning (your ability to learn about and use new technologies, protocols, libraries, or

even languages as needed).

● Durability (to stay on track no matter what, even when you feel dead bored, or in way

over your head).

● Adherence to Effort and Schedule

● Team hand holding for day to day activities with team and monitor their progress

● Lead the team technically for the on time delivery and best efforts.

Essentials Skills:

● Strong Hands-on experience in Core Java, Spring framework, Maven, Rational Database.

● Comfortable with source code repository Github.

● Experience in developing REST APIs using Spring-MVC, Play Framework.

● Good to have No Sql, Neo4J, Cassandra, Elasticsearch.

● Experience in developing apache samza jobs (optional).

● Good understanding of CI-CD pipeline.

Job Title: Data Engineer

Cargill’s size and scale allows us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible and sustainable way. We are a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials — from eggs to edible oils, salt to skincare, feed to alternative fuel. Our 160,000 colleagues, operating in 70 countries, make essential products that touch billions of lives each day. Join us and reach your higher purpose at Cargill.

Job Purpose and Impact

As a Data Engineer at Cargill you work across the full stack to design, develop and operate high performance and data centric solutions using our comprehensive and modern data capabilities and platforms. You will play a critical role in enabling analytical insights and process efficiencies for Cargill’s diverse and complex business environments. You will work in a small team that shares your passion for building innovative, resilient, and high-quality solutions while sharing, learning and growing together.

Key Accountabilities

Collaborate with business stakeholders, product owners and across your team on product or solution designs.

· Develop robust, scalable and sustainable data products or solutions utilizing cloud-based technologies.

· Provide moderately complex technical support through all phases of product or solution life cycle.

· Perform data analysis, handle data modeling, and configure and develop data pipelines to move and optimize data assets.

· Build moderately complex prototypes to test new concepts and provide ideas on reusable frameworks, components and data products or solutions and help promote adoption of new technologies.

· Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.

· Other duties as assigned

Qualifications

MINIMUM QUALIFICATIONS

· Bachelor’s degree in a related field or equivalent experience

· Minimum of two years of related work experience

· Other minimum qualifications may apply

PREFERRED QUALIFCATIONS

· Experience developing modern data architectures, including data warehouses, data lakes, data meshes, hubs and associated capabilities including ingestion, governance, modeling, observability and more.

· Experience with data collection and ingestion capabilities, including AWS Glue, Kafka Connect and others.

· Experience with data storage and management of large, heterogenous datasets, including formats, structures, and cataloging with such tools as Iceberg, Parquet, Avro, ORC, S3, HFDS, HIVE, Kudu or others.

· Experience with transformation and modeling tools, including SQL based transformation frameworks, orchestration and quality frameworks including dbt, Apache Nifi, Talend, AWS Glue, Airflow, Dagster, Great Expectations, Oozie and others

· Experience working in Big Data environments including tools such as Hadoop and Spark

· Experience working in Cloud Platforms including AWS, GCP or Azure

· Experience of streaming and stream integration or middleware platforms, tools, and architectures such as Kafka, Flink, JMS, or Kinesis.

· Strong programming knowledge of SQL, Python, R, Java, Scala or equivalent

· Proficiency in engineering tooling including docker, git, and container orchestration services

· Strong experience of working in devops models with demonstratable understanding of associated best practices for code management, continuous integration, and deployment strategies.

· Experience and knowledge of data governance considerations including quality, privacy, security associated implications for data product development and consumption.

Equal Opportunity Employer, including Disability/Vet.

Skills:

• Proficient in Go programming language with experience in building high-performance, scalable applications
• Experience with Java development a plus
• Familiarity with Git version control systems (e.g., GitHub, GitLab, BitBucket, SVN)
• Solid understanding of RESTful web services APIs
• Experience with CI/CD tools like Jenkins
• Experience with NoSQL databases
• Experience working with PostgreSQL databases

Responsibilities:

• Design, develop, and maintain robust and efficient Go code
• Collaborate with cross-functional teams to design, implement, and deploy new features
• Participate in code reviews and ensure high code quality
• Troubleshoot and debug complex technical problems
• Stay up-to-date with the latest advancements in Go and related technologies

- You will play a key strategic and consultative role in developing, delivering and maintaining digital ad tech products

- Work as part of the engineering and product teams to develop complex platforms and systems that are scalable to millions of users - Result-oriented full-stack development for world-class products with high degree of performance and quality

- Developers in our teams are also adept at formulating product strategies, research best practices, bring in expertise and mentor younger talent and drive the organization’s goals higher with a self-starter attitude

- Strong sense of commitment, problem-solving, professional ethics and willingness to learn new things are a standard requirement for all our openings

Skills & Responsibilities

-          Remotely manage host of daily order pick-up schedules, ensuring 100% on-time delivery

-          Own a robust real-time connect over information and documents with our service partner for smooth flow of daily collections and process adherence

-          Ensure top customer experience; attend to and manage escalations, ensure proper RCA and corrective action in place

-          Own and drive key metrics of product rating, on-time delivery and customer contact ratio; analyse and present weekly and monthly trends in operation forum

-          Oversee monthly reconciliation of service data with vendor, and ensure internal & external reporting are finished on time

-          Present insights and propose new ideas on business progress based on ops metrics, and industry trends

-          Diligent real-time follow ups on sample collections and quick thinking on the feet to effectively handle customer ticket resolutions will be 2 critical expectations

-          Relevant work-experience in sample collection monitoring, lab/order handling will be helpful

Must Have

Degree in Computer Science or related field.
3 - 4 years’ experience in Angular or React.
Expertise in responsive and adaptive front end design and development. Proficiency in HTML, CSS, JavaScript, and jQuery.
Experience is RESTful web services.
Understanding of key design principles.
Experience in version control using Git, CI-CD principles.
Good problem-solving skills.
Excellent verbal communication skills.
Good interpersonal skills.

Nice to have

Experience with graphic design applications such as Adobe Illustrator. Understanding of SEO principles.
Knowledge of Cloud technologies like AWS or Azure.