
We are looking for a "Customer care Executive" to join our team.
Preferred: Female
Preferred languages: English, Hindi, Telugu
Roles and responsibilities :
1. Manage incoming phone calls.
2. Handle customer complaints, and provide appropriate solutions.
3. Keep records of customer interactions, and process customer accounts.
4. Excellent communication and presentation skills.
5. Ability to multi-task, prioritize, and manage time effectively.
6. Maintaining a pleasant working environment for your team.
Interested can to reach to contact number/Email in between 11:00 am - 06:00 pm (Mon-Sat)
Regards
Deborah(HR)
USM Infrastructure Pvt Ltd
Jubilee Hills, Road no 10

About USM Infrastructure
About
Similar jobs
Skills required
· Certified in Google Analytics (any popular certifier)
· A minimum of 4+ years of experience in the web analytics domain
· Consolidated knowledge of the GA4 platform
· Excellent communication skills (written & verbal)
· Good understanding of Analytics, Tag Manager, and Data Studio.
· Basic knowledge of BigQuery & JavaScript
· Familiar with HTML, CSS and Javascript, and will have the ability to read, reuse and customise code
· Advanced understanding of Events Tagging and Custom dimensions.
· Hands-on experience with data visualization (custom dashboards)
Roles and Responsibilities
· Responsible for managing our Analytics (G4) and GTM accounts
· Implementation of highly effective web data analytic solutions
· Visualize customer behavioral data such as page/path analysis, clickstream, funnel progression, CTA optimization, page/site abandonment, etc.
· Implement tagging and configuration that ensures data collection is accurate and adequate based on the business needs
In-depth knowledge in the following areas.
· Determine tracking requirements.
· Create functional and technical design (Dom Scrapping & Custom HTML) of the tags.
· Install GTM container tag on the live/staging websites.
· Create, publish and test tags on the live/staging websites.
· Able to track the successful form submission.
· Do regular Tag audits for the live/staging websites.
· Coordinate with the marketing heads to understand and develop custom reports and dashboards.
· Create specified digital analytics tagging standards to ensure robust and consistent data capturing.
· Testing and validating the tracking using various debugging tools.

Responsibilities
- Interact closely with design, product, and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
- Turning UI/UX designs into prototypes, creating excellent interactions from designs, writing reusable content modules and maintainability of the code.
- Implement UI development principles to ensure that the product client-side serves at scale.
- Review and optimize the app usage by monitoring key metrics and rectifying the issues proactively.
- Review and Optimize application usage, by monitoring key metrics, for maximum speed and scalability
- Mentoring and guiding the team members.
- An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
Requirements
- 5+ years of relevant work experience as a web developer, UI developer, Angular Developer or front-end engineer.
- Sound knowledge in HTML, CSS & JavaScript.
- Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system
- Proficient with Typescript (Angular 2 & above)
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system.
- Passionate to create good design and usability
- A team player with excellent communication skills


JOB DESCRIPTION:
Design and build application for iOS platforms
Writing well designed, testable, efficient code by using the best software development practices
Responsible for working on iOS frameworks, Xcode, Swift, Rxswift, Xcode SDK Platform tools
Responsible to work on bug fixing and improving application performance
Create and maintain software documentation
Stay plugged into emerging technologies/industry trends and apply them into operations and activities

Roles and Responsibilities :
- To analyze business requirements, prepare design and implementation recommendations and estimate development effort
- Collaborate with cross-functional teams to define, design, and ship new features
- Lead or participate in design reviews, code reviews and architecture evolution discussions
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Skills Required :
- Experienced with front end programming language with React JS.
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Thorough understanding of React.js and its core principles.
- Experience with popular React.JS workflows (such as Flux or Redux).
- Knowledge of modern authorization mechanisms, such as JSON Web Token.
- Familiarity with modern front-end build pipelines and tools.
- Familiarity with code versioning tools (such as Git, SVN, ).
- Candidates with Good communication Skills.


Role- Android Developer
About Growth Product – HatchXR – a Metaverse platform for Schools and Kids
HatchXR is Camp K12’s very own AR/VR/3D and Metaverse coding platform for kids. Over 20,000 teachers and 1.5M students use the platform today across 150 countries, to learn to code and to become the youngest AR/VR and Metaverse creators anywhere in the world.
Our partners include the Government of Delhi, Code.org, and 1000+ schools across the globe, growing week on week. The platform, and our partnerships, are US-first and global. 75% of our users come from North America, another 10% from UK and Australia, and the rest from India and other geos.
CNBC episode showing how Hatch is being used to teach coding in Indian government schools:
https://www.youtube.com/watch?v=mAdZar2BcVo">https://www.youtube.com/watch?v=mAdZar2BcVo
Catering to a wide range of users from students to professionals, anyone who is interested in learning programming and/or 3D game designing, or just wants to build their games, or learn a new skill set, can find a use for Hatch.
https://hatchxr.com/">HatchXR is our text-based coding platform that can be used by anyone to learn about JavaScript and, build and share 3D / AR / VR games using that knowledge
https://kids.hatchxr.com/">Hatch Kids is our block-based coding platform that can be used to teach fundamentals of programming to young students all the while building their own VR experiences.
https://code.hatchxr.com/">Code.Hatch is our self-learning platform that can be used by younger students to learn about the basics of programming by themselves, at their own pace without the need for an external tutor.
Our https://play.google.com/store/apps/details?id=com.app.campk12.hatchxr&hl=en_IN&gl=US&showAllReviews=true">android & https://apps.apple.com/in/app/hatchxr/id1455713681">iOS apps let you convert all of your 3D / VR games into AR projects and play them while interacting in the real world.
Watch HatchXR in action: https://www.youtube.com/watch?v=xhU6H6raJGE
Responsibilities
We are looking for candidates who want to work with bleeding-edge technologies and
seek to do things no one has done before, with a group of people who believe in the
utmost transparency and ethical practices.
If you want to work with autonomy, have high ownership of your outcomes, crave for a good challenge, and want to learn and experiment with tech that can change the world, Hatch is the place for you.
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Experience with offline storage, threading, and performance tuning
- Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks
- Familiarity with cloud message APIs and push notifications
- A knack for benchmarking and optimization
- Understanding of Google's Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git
- Additional advantage if you have worked with / have good knowledge of usingAR-Core
Want to build a business 0 to 1? Come join us!
Location- Gurgaon (Hybrid)
Timings- Flexible hours
Working days- Monday to Friday (Weekend off)

Reactjs Developer Responsibilities:
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly responsive user interface components using react concepts.
- Writing application interface codes using JavaScript following react.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
Reactjs Developer Requirements:
- Bachelor’s degree in computer science, information technology, or a similar field.
- Previous experience working as a react.js developer.
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
- Experience with user interface design.
- Knowledge of performance testing frameworks including Mocha and Jest.
- Experience with browser-based debugging and performance testing software.
- Excellent troubleshooting skills.
- Good project management skills.
- Conducting research to find new ways to reach target audiences through social media channels, email campaigns, content creation, etc.
- Developing strategies for increasing awareness of a brand or product through strategic partnerships with other companies
- Proposing new initiatives to attract prospects and convert leads as well as testing new approaches to capture existing demand
- Providing inputs & expertise to drive efficacy of marketing activities (content development and optimization, advertising, etc.)
- Planning and executing initiatives to reach the target audience through different channels
- Analyzing data to determine what types of content resonate with target audiences and what types of content do not
Day Shift
Banking Domain
Job Description :
1. Candidate should have Strong SQL skills and manipulate large data sets in a database.
2. Advanced Excel proficiency including Pivot tables, lookup/hookup, graphs, etc.
3. Knowledge and experience in the Banking industry are preferred.
4. Top decile SQL skills are a MUST (Experience in Hive/Spark-SQL is strongly preferred)
5. Should possess a strong combination of analytical, technical, and business savvy.
6. Ability to thrive in a fast-paced start-up environment, and to manage multiple, competing priorities simultaneously.Must be comfortable in ambiguity and constantly evolving environment
Key Responsibilities :
1. Will be the point of contact for reporting/data management needs and will be responsible to drive complex data analysis and propose improvement opportunities in existing tools and reports.
2. The Business Analyst will be responsible to establish best practices in data management, data visualization, and report distribution.
3. Understanding client requirements and converting them into technical and business deliverables.
4. Leverage data warehouse and other data sources to answer business queries.
5. Doing the ad-hoc analysis and presenting results in a clear manner.


