Customer care executive

• Develop and program efficient, reliable control logic using Delta PLC systems for automation projects, ensuring seamless integration, testing, troubleshooting, and adherence to project requirements and industry standards.

• Diagnose and troubleshoot issues related to PLCs, HMIs, sensors, and control devices, implementing effective solutions promptly.

• Examining and maintaining electrical systems and equipment.

• Interpreting electrical circuit diagrams and blueprints.

• Addressing any customer complaints and service requests.

• Testing newly installed electrical equipment.

• Coordinating and supervising the Electrician’s in day-to-day activities.

• Adhering to the safety protocols while performing daily operations.

• Reviewing and ordering new electrical supplies.

• Collaborate with engineering teams during equipment upgrades and modifications, providing valuable input on electrical aspects.

• Maintain accurate records and documentation of all electrical maintenance activities, including repairs, inspections, and upgrades.

• Prepare reports on equipment performance, breakdowns, and maintenance activities, providing insights to management.

• Conduct safety checks on electrical systems and devices, ensuring they meet all safety standards and requirements.

• The candidate must be physically fit and able to perform maintenance tasks comfortably.

Qualification and experience

• Diploma or NCVT in Electrical Engineering or a related field

• At least 2 years of experience as an PLC programming, Electrical Supervisor, or a similar position.

• Good communication and interpersonal skills

• Ability to offer improved customer service

• Complete understanding of electrical practices, equipment, and materials

• Willingness to travel to various locations

• Familiarity with hand and power tools

• Ability to work at flexible hours

• Excellent analytical and problem-solving skills

• Detail-oriented individual

Strong Application Security / Penetration Testing Profiles

Mandatory (Experience 1):Must have 3+ years of total experience in Penetration Testing / Vulnerability Assessment with hands-on experience across web applications, mobile apps, and APIs, especially in transaction-intensive platforms.

Mandatory (Experience 2):Must have strong hands-on experience in business logic testing and fraud simulation, including scenarios such as bid manipulation, price tampering, replay attacks, fake approvals, and maker-checker bypass.

Mandatory (Skills 1): Proficiency in advanced security testing tools such as Burp Suite, OWASP ZAP, Kali Linux, Metasploit, and ability to perform custom attack scripting.

Mandatory (Skills 2): Strong expertise in authentication, session/token security, API penetration, input manipulation, and fraud simulation, with the ability to highlight the business impact of each exploit (financial loss, unfair deal awards, reputational risk)

Mandatory (Education): Bachelor’s in Engineering/IT (B.Tech/BE) or MCA.

Mandatory (Certification): At least one advanced security credential: OSCP, OSWE, CEH Practical, or CREST.

We're Hiring: Assistant Manager - Sales (Building Automation Solutions)

Location: Chennai

Experience: 8+ years

Key Responsibilities:

- Drive sales & marketing for Building Automation Solutions (BAS)

- Build & maintain client relationships, conduct demos & presentations

- Provide technical support (BAS & ELV systems)

- Market research & competitor analysis

Qualifications:

- BE/B.Tech in Instrumentation/Electronics/Automation

- Proven sales experience in BAS / ELV / Project Sales

- Strong knowledge of HVAC & BAS systems

About Us

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.

Our People

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

Our Impact

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

Who You Are

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications

What You’ll Do:

• Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
• Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

What You’ll Bring

• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Project management skills
• Leading a results driven team
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Bachelor’s degree or equivalent experience
• 7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
• 3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
• Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
• Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
• Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
• Strong analytical, process-building, and program management skills (KPI and SOP ownership).
• Demonstrated data driven approach to problem solving.
• Track record of coaching, mentoring, and empowering high-performance teams
• Excellent communication, collaboration, presentation and time-management skills
• Proactive and inquisitive; not hesitant to seek clarification.

Equal Employment Opportunity Information

The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

About the Job:

The Android Developer internship offers an exciting opportunity to gain hands-on experience in developing cutting-edge mobile applications. As an Android Developer intern, you will work closely with our experienced team to create innovative solutions and contribute to real projects.

Roles & Responsibilities:

• Design and build advanced applications for the Android platform.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Participate in code reviews to maintain high-quality code standards.

Required Skills & Qualifications:

• Strong knowledge of Android Development and Kotlin programming language.
• Experience with Javascript, Testing and Debugging techniques.
• Proficiency in Android Studio, Android SDK, Java and Android Application Development.
• Familiarity with XML, RESTful APIs, and version control systems like Git.
• Understanding of SQLite database management.

Job Description:

As a Blockchain Developer, you will be responsible for harnessing your deep expertise in blockchain technologies to deliver innovative and secure solutions. You will work closely with our development team to implement blockchain-based systems that address our clients' needs. Your responsibilities will include, but are not limited to:Responsibilities:

1. Blockchain Development: Design, develop, and maintain blockchain applications, smart contracts, and decentralized solutions using various blockchain platforms, such as Ethereum, Hyperledger, or others.
2. Architecture and Design: Collaborate with the team to define blockchain architecture and system requirements, ensuring scalability, security, and optimal performance.
3. Smart Contracts: Create, test, and deploy smart contracts using Solidity or other relevant programming languages. Ensure the correctness and efficiency of smart contract code.
4. Integration: Integrate blockchain solutions with existing systems and databases, and ensure seamless data flow between blockchain and off-chain components.
5. Security: Implement security best practices, conduct code reviews, and perform security audits to identify and mitigate vulnerabilities in blockchain applications.
6. Performance Optimization: Optimize blockchain solutions for performance, scalability, and cost-efficiency, including transaction speed and gas fees reduction.
7. Documentation: Maintain detailed documentation of blockchain applications, smart contracts, and development processes to facilitate future development and auditing.
8. Research and Innovation: Stay up-to-date with the latest blockchain technologies, industry trends, and best practices. Propose innovative solutions to improve existing processes.
9. Collaboration: Collaborate with cross-functional teams, including front-end and back-end developers, designers, and product managers, to deliver integrated blockchain solutions.
10. Testing and Quality Assurance: Conduct rigorous testing, debugging, and quality assurance to ensure the reliability and security of blockchain applications.
11. Troubleshooting: Investigate and resolve technical issues, system failures, and performance bottlenecks related to blockchain solutions.
12. Compliance: Ensure compliance with relevant regulations and industry standards, such as GDPR and AML/KYC requirements, when applicable.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum of 3 years of professional experience in blockchain development.
• Proficiency in blockchain technologies, including Ethereum, Hyperledger, and other relevant platforms.
• Strong programming skills in languages like Solidity, Golang, or Rust.
• Experience with blockchain development tools, frameworks, and libraries.
• Knowledge of cryptography and cybersecurity principles.
• Familiarity with decentralized applications (DApps) and web3.js.
• Excellent problem-solving and analytical skills.
• Effective communication and teamwork abilities.
• Ability to adapt to a rapidly evolving technology landscape.

Greetings!

We are hiring candidates for the role "Web Application Developer" in one of the top manufacturing MNC's.

Required Skill Set: (Angular, Angular JS) and Dot Net Core.

Responsibilities

• Preferred 1-3 years experience as Laravel Developer.
• Proven experience using PHP framework Laravel
• Troubleshooting issues in the implementation and debug builds.
• Writing server-side web application logic, back-end components, connect the application with other web services & support the front-end developers.
• Ability to perform UI/backend tests to optimize performance.
• Guide and Mentor other developers
• Hands-on experience in building and integrating API.
• Hands on experience in backend and frontend technologies.

Requirements:

• A degree in programming, computer science, or a related field.
• Excellent knowledge of PHP MVC architecture and OOP programming style.
• Proficiency in HTML and JavaScript.
• Knowledge of database design and querying using SQL.
• Practical experience using the MVC architecture.
• A portfolio of applications and programs to your name preferred.
• Must be able to fix bugs and errors and develop scalable apps
• Problem-solving skills and critical mind set.
• Ability to lead teams.
• Ability to work individually and handle clients.

About PlanetSpark

PlanetSpark is on a mission to build the next generation of confident speakers and creative writers amongst kids and young adults. We are a series B funded global company impacting over 13 countries through live classes on communication skills through handpicked top 1% teachers, We are the category creators and market leaders in the communication skills segment. Our learners participate in gripping debates, create viral YouTube videos start their podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers. We Are backed by some top VCs, such as prime venture partners, Indian Angel network FIITJEE, and global entrepreneurs such as Binny Bansal, Deep Karla Gokul, and Shirish Nandkarni. We have raised over dollar 24 million till date over five rounds. Come join a passionate team of over 500 young and energetic team members and 3500+ expert teachers on this rollercoaster ride to build the most loved brand for kids who will move the world!

Key Statics - Series B Funded - 13 countries - 35k Students - 4K Teachers - 2 Million Enrolled Classes

Mission statement for the role:

- Generate revenue by achieving weekly target through consultative inside sales.

Roles and responsibilities:

- The business development counselor interacts with parents or adult learners after they have taken a demo class and have experienced the product. Since these were high intent nurtured leads, There is no cold calling required. The role involves achieving weekly revenue targets by:

- Inviting parents or the adult learners to a video counseling session

- Conducting a detailed video counseling session with the decision-makers and taking them closer to their decision to purchase

- Looking at the entire sales life-cycle, starting from engaging with parents till final conversion and i.e. enrolment in the program

How is sales at PlanetSpark different?

- High Intent Leads - you get leads after they take a 1-hour demo.

- Extensive Training- you will get extensive instructor training and on-the-job training

- Career Progression - Get fast-track growth in designation and compensation

- Rewards and Recognition- become a star performer and get recognized through the weekly rewards ceremony!

Your career path

Working with a fast-growing, the startup provides the opportunity to grow, aggressively up the ladder and assume greater responsibilities and experiences at a very young age. Our meritocratic, performance-based policy identifies and promotes top performers.

- Business development counselor

- Senior business development counselor

- Assistant Manager

- Manager

- Senior Manager

- Associate Director - Associate Vice President - Vice president

Key skills to be successful in the role:

- Excellent communication, interpersonal presentation, and problem-solving skills

- A go better attitude and winning mindset

- Excellent influencing skills and Street smartness

- Performance-driven people who adhere to guidelines set by the organization

What we're looking for?

- We do not look for any specific degree of GPAs. We are open to all those who have a passion for sales and the zeal to grow quickly in their career.

- You should be located in Gurgaon or should be ready to locate to Gurgaon. This is a work-from-office role.

- You should be okay to work 5 days a week with a weekly off on Thursday. Saturday. Sunday are the most important days for your role as maximum customers take their counseling session on these days.

CULTURE SNEAK-PEAK

Apart from doing impactful work together, we ensure that our employees are well taken care of and that they feel strongly about creating confidence across the globe.

- Take a sneak-peek at our impact here https://lnkd.in/dvjncjTw

- Catch how we do things at our office https://lnkd.in/d3HRvbu2

- Life at PlanetSpark https://youtu.be/UY5hcQQ9Zml