Customer care executive

Job Title: Senior Manager – Tender & Estimation (Hydro Projects)

Location: Head Office Department: Tendering & Estimation

Key Responsibilities

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Lead the end-to-end tendering process for hydroelectric projects, including bid preparation, submission, and client coordination.

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Review and analyze tender documents, prepare BOQs, and ensure compliance with technical and commercial requirements.

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Prepare accurate cost estimates for civil, hydro-mechanical, and electrical components of hydro projects.

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Coordinate with internal teams, vendors, and subcontractors for inputs on pricing, resources, and technical details.

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Conduct market rate analysis, risk assessment, and suggest cost-effective solutions.

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Guide and supervise the tendering team, and generate regular reports for management review.

Key Skills & Competencies

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Strong understanding of hydroelectric project components (dams, tunnels, powerhouses, penstocks, etc.).

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Expertise in cost estimation tools and engineering software (AutoCAD, MS Project, Primavera, Candy, etc.).

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Excellent analytical, negotiation, and communication skills.

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Familiarity with government e-procurement portals and public sector bidding norms.

Qualifications

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B.E./B.Tech in Civil / Mechanical / Electrical Engineering (Hydro specialization preferred)

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MBA (preferred but not mandatory)

Experience

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Minimum 15–20 years of relevant experience, with at least 10 years in a similar senior role focused on hydro projects.

Job Description

We are looking for a creative and talented Video Editor / Motion Graphic Designer to join our growing digital marketing team! In this role, you will be responsible for crafting social media posts animations, raw footage into high-quality, engaging video content that supports our marketing campaigns across various digital platforms. You will work closely with marketing teams, project managers, and other creatives to bring video concepts to life and ensure our videos resonate with our target audience.

Responsibilities

• Edit and assemble video content for various digital marketing channels, including social media, website, and email marketing.
• Collaborate with marketing teams to understand campaign goals and brand messaging.
• Translate marketing briefs and scripts into visually compelling video stories.
• Utilize professional editing software (e.g., Adobe Premiere Pro, Final Cut Pro) to edit footage, add graphics, transitions, sound effects, and music.
• Ensure smooth flow, pacing, and storytelling throughout the video.
• Maintain a high standard for video quality, including color correction, audio balancing, and formatting for different platforms.
• Manage and organize video files efficiently.
• Stay up-to-date on the latest video editing trends and best practices.
• Participate in brainstorming sessions and contribute creative ideas for video content.

Qualifications

• Proven experience as a Motion Graphics / Video Editor, preferably within a digital marketing agency .
• Strong understanding of video editing principles and techniques.
• Proficiency in industry-standard video editing software (e.g., After Effects, Adobe Premiere Pro, Final Cut Pro, Adobe Photoshop).
• Excellent organizational skills and the ability to manage multiple projects simultaneously.
• A keen eye for detail and a commitment to producing high-quality work.
• Strong communication and collaboration skills.
• Familiarity with social media platforms and video marketing trends is a plus.
• A creative and results-oriented mindset with a passion for visual storytelling.

Benefits

• Opportunity to work on a variety of exciting digital marketing projects.
• Collaborative and fast-paced work environment.
• Be part of a growing and innovative company.

Job Title: MERN Stack Developer (Node.js & React.js Expert)

Experience: 5 – 7 Years

Location: Bangalore

Work Mode : Hybrid

Employment Type: Full Time

Job Summary:

We are seeking a highly skilled MERN Stack Developer with a strong background in Node.js and React.js to join our dynamic team. The ideal candidate should have 5–7 years of hands-on experience building scalable, secure, and high-performance web applications. You will play a critical role in the architecture, design, development, and deployment of end-to-end solutions using the MERN stack.

Key Responsibilities:

• Design, develop, and maintain full-stack applications using MongoDB, Express.js, React.js, and Node.js
• Build RESTful APIs and ensure integration with front-end components
• Optimize components for maximum performance across a vast array of web-capable devices and browsers
• Write clean, modular, and reusable code with proper documentation and testing
• Troubleshoot and debug issues across the stack
• Collaborate with UI/UX designers, product managers, and other developers to deliver high-quality products
• Participate in code reviews, architectural discussions, and continuous improvement of development processes
• Ensure secure coding practices and compliance with best standards
• Manage deployments and maintain CI/CD pipelines

Required Skills and Qualifications:

• 5–7 years of professional experience in full-stack web development with a focus on Node.js and React.js
• Deep understanding of JavaScript, ES6+, and asynchronous programming
• Strong experience in building scalable backend services using Node.js and Express
• Proficient in building rich UI components using React.js, Redux/Context API, and modern front-end tooling (Webpack, Babel, etc.)
• Experience with MongoDB and Mongoose, and understanding of NoSQL database design
• Hands-on experience with API design, JWT/Auth, and third-party integrations
• Familiarity with Git, Docker, and modern DevOps practices
• Knowledge of performance optimization and security best practices
• Experience with testing frameworks (Jest, Mocha, Cypress, etc.)

Nice to Have:

• Exposure to TypeScript
• Experience with GraphQL
• Familiarity with cloud platforms like AWS, Azure, or GCP
• Knowledge of CI/CD tools like Jenkins, GitHub Actions, etc.

Note : Immediate & Serving Notice period candidates are prefered

A Desktop Support Engineer is responsible for providing technical support for computer hardware and software issues in an organization's desktop environment. The role involves assisting employees with troubleshooting, maintaining, and resolving issues related to their desktops, laptops, and peripherals.

Job Summary:

1. Hardware Support:

• Install, configure, and maintain desktops, laptops, and peripherals (printers, monitors, etc.).
• Perform hardware repairs and upgrades.

1. Software Support:

• Troubleshoot and resolve software-related issues, including OS installations, software updates, and application support.
• Ensure proper functioning of office productivity software (MS Office, etc.) and enterprise applications.

1. Network Support:

• Provide assistance in connecting workstations to the company network and resolving connectivity issues.
• Troubleshoot network-related issues on desktops and laptops.

1. User Support:

• Assist employees with troubleshooting technical problems, including login issues, system crashes, and application errors.
• Offer guidance on proper system usage and IT best practices.

1. System Maintenance:

• Regularly update and patch desktop systems to ensure security and functionality.
• Backup important files and data as per company policy.

1. Documentation:

• Maintain logs of issues, solutions, and configurations for future reference.
• Document common problems and resolutions for knowledge-sharing purposes.

1. Customer Service:

• Provide excellent customer service and maintain a professional demeanor when dealing with users' technical issues.

Key Skills:

• Technical Knowledge: Proficient in desktop operating systems (Windows, Mac OS, Linux) and office software.
• Problem-Solving: Ability to diagnose and resolve technical issues efficiently.
• Communication: Strong verbal and written communication skills to interact with end-users.
• Networking Basics: Understanding of network configurations and troubleshooting.
• Time Management: Capable of handling multiple requests and prioritizing tasks.

Monitor system performance and address issues proactively to minimize downtime.

Implement routine maintenance tasks and updates to keep the IBM BPM system up-to-date.

Administer user access and security settings for IBM BPM applications.

Collaborate with other IT teams to ensure secure and compliant access controls.

Install, configure, and maintain IBM BPM software and associated components.

Diagnose and resolve technical issues related to IBM BPM, providing timely support to end-users.

Collaborate with development teams to troubleshoot and optimize IBM BPM solutions.

Develop and implement backup and recovery procedures to safeguard critical IBM BPM data.

Conduct regular testing of backup and recovery processes.

Optimize system performance through continuous monitoring and tuning activities.

Collaborate with development teams to identify and address performance bottlenecks.

Extensive knowledge of Windows Server Technologies, Linux, and VMware

Good Experience is managing WebSphere cells, clusters, and nodes.

As its 6 Days working Mon-Saturday will be WFO

Backend Engineer (GO Developer)

Remote Working | Engineering Team | Full-time
Candidates from Product development background only will be taken ahead.

The Impact you will create in the Job:

Build campaign generation services which can send app notifications at a speed of 10 million a minute.

Dashboards to show Real time key performance indicators to clients.

Develop complex user segmentation engines which creates segments on Terabytes of data within few seconds.

Leverage the power of Kubernetes to maintain clusters running inside VPC's across the world.

Building highly available & horizontally scalable platform services for ever growing data.

Use cloud-based services like AWS Lambda for blazing fast throughput & auto scalability.

You will build backend services and APIs to create scalable engineering systems.

As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.

You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.

Collaborating various highly-functional teams in the company to meet deliverables throughout the software development lifecycle.

Identify and improvise areas of improvement through data insights and research.

What we look for?

3-6 years experience in developing high scale internet applications/API based services.

Worked with GoLang as a primary language

Experience with High scale real time architectures

Experience with queueing systems like RabbitMQ, Kafka etc

Experience with Elasticsearch would be a plus

Having hands on experience with Kubernetes would be a plus.

Understanding of SMTP protocol would be a plus

Experience with MTA will be an added advantage.

Very strong analytic and problem-solving skills.

Enjoys working at solving challenges that come with developing real time high scale applications.