Customer care executive

Job Description: 

Ideal experience required – 6-8 years

• Mandatory hands-on experience in .Net Core (8)
• Mandatory hands-on experience in Angular (10+ version required)
• Azure and Microservice Architecture experience is good to have.
• No database or domain constraint

Skills:

• 7 to 10 years of working experience in managing .net projects closely with internal and external clients in structured contexts in an international environment.
• Strong knowledge of .Net Core, .NET MVC, C#, SQL Server & JavaScript
• Working experience in Angular
• Familiar with various design and architectural patterns
• Should be familiar with Git source code management for code repository.
• Should be able to write clean, readable, and easily maintainable code.
• Understanding of fundamental design principles for building a scalable application
• Experience in implementing automated testing platforms and unit test. 

Nice to have:

• AWS
• Elastic Search
• Mongo DB

Responsibilities:

• Should be able to handle modules/project independently with minor supervision.
• Should be good in troubleshooting and problem-solving skills.
• Should be able to take complete ownership of modules and projects.
• Should be able to communicate and coordinate with multiple teams.
• Must have good verbal & written communication skill.

Who are we

Davis Index is a leading market intelligence platform and publication that specializes in providing accurate and up-to-date price benchmarks for ferrous and non-ferrous scrap, as well as primary metals. Our dedicated team of reporters, analysts, and data specialists publishes and processes over 1,400 proprietary price indexes, metals futures prices, and other reference data. In addition, we offer market intelligence, news, and analysis through an industry-leading technology platform. With a global presence across the Americas, Asia, Europe, and Africa, our team of over 50 professionals works tirelessly to deliver essential market insights to our valued clients.

What you will do

We are currently seeking experienced and talented reporters for our ferrous scrap, non-ferrous scrap, and steel markets to join our growing editorial team. The ideal candidates should have a minimum of 2-3 years of professional experience in a direct or transferable area of expertise. As a Reporter/Editor, you will play a pivotal role in maintaining our commitment to delivering accurate and comprehensive market intelligence to our clients.

Key Responsibilities:

• Writing and Reporting: Generate insightful and engaging content by reporting on the ferrous and non-ferrous markets, providing in-depth analysis, market reports, and commentary as assigned.
• Price Sourcing and Indexing: Contribute to the creation of proprietary price indexes, ensuring accurate and up-to-date pricing information. Write weekly or daily commentaries on pricing trends.
• Research and Analysis: Conduct in-depth research into market trends and dynamics, delivering market reports that provide valuable insights to our readers.
• Adherence to Best Practices: Follow the Davis Index style guide and adhere to industry best practices in reporting and price sourcing.
• Industry Involvement: Attend industry conferences and events, enhancing your understanding of market dynamics for more informed reporting. 

Qualifications:

Must-Haves:

• A Bachelor's degree or higher.
• Fluent understanding of market economics and proficiency in business reporting style.
• A minimum of 2-3 years of experience as a reporter or writer in a print or online publication, or a demonstrated ability to transfer professional knowledge and experience.
• Comfortable working in a fast-paced, dynamic, and deadline-oriented work environment.
• Proficiency in English and, ideally, additional languages relevant to the regions we serve.
• A deep curiosity about the metals markets.
• Strong communication skills, with the ability to collaborate effectively with global teams.
• Initiative, commitment to excellence, and a desire to grow professionally.

Good to Have: 

• Knowledge of the metals market.
• Experience writing financial and business reports.

What You Get:

• This position offers a great opportunity for independent, achievement-minded individuals looking to join a leading industry company. Davis Index provides competitive compensation, paid vacation days, and significant growth opportunities.

Job Description:

*   Looking for Cloud hosting and Data-Centre services sales professionals.

* Good experience in selling cloud sales (AWS Sales / Azure Sales), Lead Generation, Field Sales, B2B Sales,etc.

*   Strong Technical Background with experience in Data Center Services, System Integration, software sales and channel partner sales (either from system integrators or other software vendors).

*   Knowledge of web hosting and email hosting.

*   Excellent communication skills using vocal and written English.

*   Formulate strategies for customer acquisition.

*   Prior experience in sales in the web hosting company is a must.

Desired candidate Profile -

ü The ideal candidate should be MBA in sales with 3+ years of experience in sales, business development.

ü Strong Technical Background with experience in Data Center Services, System Integration, software sales, and channel partner sales (either from system integrators or other software vendors).

ü Knowledge of web hosting and email hosting.

ü Excellent communication skills using vocal and written English.

ü Formulate Strategies for customer acquisition.

ü Prior experience in sales in the web hosting company a plus Must have hands-on experience in below skills AWS ( Amazon web services), Microsoft Azure.

ü Google cloud platform Attributes.

ü Clear and effective Communicate skills.

ü Dynamic outlook with pleasant presentation skills.

ü Business Development in the area of Internet / Web Solutions .

ü Ability to research use business technology effectively.

ü Ability to be passionately persistent and work in a team.

Product Analyst (Process Excellence Team, Episource)

Key Responsibilities and Deliverables 

• Ensure timely release of features and bugs. 
• Talk to development team and ensure all roadblocks are cleared.
• Participate in user acceptance testing and undertaking the functionality testing of new system 
• Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement 
• Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills 
• Prepare requirements and act as a liaison between development team and ops  
• Create stories in JIRA and ensure they are discussed with dev team for proper sign offs. 
• Prepare monthly, quarterly and six months plan for product roadmap
• Create product roadmaps after discussing with business heads. 
• Ideate and define epics for the product and then define product functions. 
• Each feature or new product development should result in cost per chart optimization or in helping new business line       
• Work on other product lines associated with Salesforce
• Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
• Training about products and its usage to the customer
• Give proper training to end users on the product usage and its functionality
• Prepare product training manuals during roll out.  

Skills & Attributes required

• Technical Skills

• • Statistical Analysis Tools and techniques 
  • Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR 
  • Mid/Large Scale transformations and System Implementations Project 
  • Stakeholder Requirement Analysis
  • Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.

• Strong Analytical Skills 
  • Data Exploration and Analysis
  • Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems 

• Communication Skills 
  • Has the ability to communicate effectively to all the stakeholders
  • Demonstrated ability to communicate complex technical problems in simple plain stories
  • Ability to present information professionally and concisely with supporting data
• Creative Problem Solving and Decision Making
  • Needs to be a self-initiator and should be able to work independently on solving complex business problems
  • Needs to understand customer pain points and should have the ability to innovate processes
  • Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency 

We are looking for "Software Engineer (Angular)" for Reputed Client @ Bangalore Permanent Role.

Experience: 2- 4 yrs

1.Roles & Responsibilities:

• Design, develop, and unit test applications in accordance with established standards.  

• Preparing reports, manuals and other documentation on the status, operation and maintenance of software.  

• Analyzing and resolving technical and application problems  

• Adhering to high-quality development principles while delivering solutions on-time

• Providing third-level support to business users.  

• Compliance of process and quality management standards  

• Understanding and implementation of SDLC process  

2.Technical Skills:

Primary Skills

• 4+ years experience in C#

• Minimum 2-3 years of experience in Angular 8 (2+) version with Type Script and JavaScript, HTML5, CSS3 and dotnet core

• Minimum 2-3 years of experience with Web API, Entity Frame work and Linq Queries

• Must have a good exposure on query writing and DB management for writing stored procedures/ user-defined functions

• Should be able to understand the Functional Specifications and Technical Specifications and develop the application as per the specification provided.

Secondary Skills

• Minimum 1-3 years of experience on UI development using Bootstrap and Responsive Pages

• Should have a solid understanding of the SDLC processes (Design, Construction, Testing, Deployment)

• Test Driven development using Nunit, Jasmine and Protractor

• Proven experience of delivering on-time and with quality

• Should have good unit testing skills to review his own development and identify all the defects and get it fixed before releasing the code

Desired Skills

• Should have experience in developing ERP applications or Database Intensive Data Entry applications. 

• Been on a support role for a period of 2 years or more

• Hands on experience of configuration management and version maintenance

• Prior experience of working in the shipping domain

• Hand on experience in writing technical specifications

• Should have skills to quickly learn the Business Process and understand the overall project scope.

• Full stack developers with experience in Developing products with Angular and C# APIs, from ground-up will be a plus.

3.Abilty:

• Excellent Communication Skills

• Good conceptualization skills

• Strong Visualization ability

• On time escalation 

• Initiation

• Ownership and accountability

• Analytical ability

• Quality Oriented

• Problem solving       

Responsible for maintaining all SEO activities such as content strategy, link building and keyword strategy to increase rankings on all major search networks, manage and supervise all SEM campaigns on Google, Yahoo and Bing in order to maximize ROI.

Developing creative digital marketing strategies to meet the decided target.

Administer search engine programs (XML sitemaps, shopping feeds, webmaster tools) for purposes of diagnostic reporting on client projects.

Experience with SEO marketing and related tools.

Strong SEO/SEM capabilities (imperative).

Established capabilities in Google Analytics.

Optimize copy and landing pages for search engine marketing.

Create a report of competitor advertising links.

Sound knowledge of Wordpress, MySQL, XHTML, CSS, Jquery and JavaScript.

Improving the usability, design, content and conversion of the company website.

Review and suggest new technologies and keep the company at the forefront of developments in digital marketing.

Good experience in creating content and copy for the online mediums including blogs, websites, infographics, online videos, competitions, and social media campaigns. Impeccable spelling and grammar.

Keep pace with SEO, search engine, social media and internet marketing industry trends and developments.

Experience in managing and guiding a team and bringing out the best results.

Job Types: Full-time, Part-time, Fresher, Freelance

Salary: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Schedule:

• Day shift
• Fixed shift
• Monday to Friday

Supplemental pay types:

• Overtime pay
• Performance bonus
• Yearly bonus

Education:

• Bachelor's (Preferred)

Experience:

• SEO: 1 year (Preferred)
• PPC Campaign Management: 1 year (Preferred)
• total work: 1 year (Preferred)

Ability to Commute:

• Hyderabad, Telangana (Required)

Ability to Relocate:

• Hyderabad, Telangana: Relocate before starting work (Required)

You will:

• Write excellent production code and tests and help others improve in code-reviews
• Analyze high-level requirements to design, document, estimate, and build systems
• Coordinate across teams to identify, resolve, mitigate and prevent technical issues
• Coach and mentor engineers within the team to develop their skills and abilities
• Continuously improve the team's practices in code-quality, reliability, performance, testing, automation, logging, monitoring, alerting, and build processes

You have:

For (Fullstack):

• 2 - 10 Years of experience
• Strong with DS & Algorithms
• Hands on Experience in the Programming languages: JavaScript (React or Angular), Python, SQL.
• Experience with AWS.

For (Geo Team):

• 4 - 10 years of experience
• Experience with Big Data technologies like Hadoop, Spark, Map Reduce, Kafka, etc
• Experience using object-oriented languages (Java, Python)
• Experience in working with different AWS technologies.
• Experience in software design, architecture and development.
• Excellent competencies in data structures & algorithms.

For (Backend):

• 2 - 10 years of experience
• Hands on product development experience using Java/ C++/Python
• Experience with AWS,SQL,GIT
• Strong with Data structures and Algorithms

Additional nice to have skills/certifications:

For Java skill set:

Mockito, Grizzly, Netty, VertX, Jersey / JAX-RS, Swagger / Open API, Nginx, Protocol Buffers, Thrift, Aerospike, Redis, Kinesis, Sed, Awk, Perl

For Python skill set: Data Engineering experience, Athena, Lambda, EMR, Spark, Glue, Step Functions, Hadoop, Kinesis, Orc, Parquet, Perl, Awk, Redshift

For (Data Engineering):

• 2 - 10 years of experience
• Experience with object-oriented/object function scripting languages: Python.
• Experience with AWS cloud services: EC2, RDS, Redshift,S3,Athena, Glue
• Must be proficient in GIT, Jenkins, CICD (Continuous Integration Continuous Deployment)
• Experience in big data technologies like Hadoop, Map Reduce, Spark, etc
• Experience with Amazon Web Services and Dockers