Customer care executive

We’re looking for an Engineering Manager to guide our micro-service platform and mentor a fully remote backend team. You’ll blend hands-on technical ownership with people leadership—shaping architecture, driving cloud best practices, and coaching engineers in their careers and craft.

Key Responsibilities:

Area

What You’ll Own

Architecture & Delivery

• Define and evolve backend architecture built on Java 17+, Spring Boot 3, AWS (Containers, Lambdas, SQS, S3), Elasticsearch, PostgreSQL/MySQL, Databricks, Redis etc...

• Lead design and code reviews; enforce best practices for testing, CI/CD, observability, security, and cost-efficient cloud operations.

• Drive technical roadmaps, ensuring scalability (billions of events, 99.9 %+ uptime) and rapid feature delivery.

Team Leadership & Growth

• Manage and inspire a distributed team of 6-10 backend engineers across multiple time zones.

• Set clear growth objectives, run 1-on-1s, deliver feedback, and foster an inclusive, high-trust culture.

• Coach the team on AI-assisted development workflows (e.g., GitHub Copilot, LLM-based code review) to boost productivity and code quality.

Stakeholder Collaboration

• Act as technical liaison to Product, Frontend, SRE, and Data teams, translating business goals into resilient backend solutions.

• Communicate complex concepts to both technical and non-technical audiences; influence cross-functional decisions.

Technical Vision & Governance

• Own coding standards, architectural principles, and technology selection.

• Evaluate emerging tools and frameworks (especially around GenAI and cloud-native patterns) and create adoption strategies.

• Balance technical debt and new feature delivery through data-driven prioritization.

Required Qualifications:

● 8+ years designing, building, and operating distributed backend systems with Java & Spring Boot

● Proven experience leading or mentoring engineers; direct people-management a plus

● Expert knowledge of AWS services and cloud-native design patterns

● Hands-on mastery of Elasticsearch, PostgreSQL/MySQL, and Redis for high-volume, low-latency workloads

● Demonstrated success scaling systems to millions of users or billions of events Strong grasp of DevOps practices: containerization (Docker), CI/CD (GitHub Actions), observability stacks

● Excellent communication and stakeholder-management skills in a remote-fi rst environment

Nice-to-Have:

● Hands-on experience with Datadog (APM, Logs, RUM) and a data-driven approach to debugging/performance tuning

● Startup experience—comfortable wearing multiple hats and juggling several projects simultaneously

● Prior title of Principal Engineer, Staff Engineer, or Engineering Manager in a high-growth SaaS company

● Familiarity with AI-assisted development tools (Copilot, CodeWhisperer, Cursor) and a track record of introducing them safely

Job Title: Engineering Manager (Java / Spring Boot, AWS) – Remote

Leadership Role

Location: Remote

Employment Type: Full-time

ABOUT US.

Established in 2009, Ashnik is a leading open-source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open-source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

THE POSITION

Ashnik is looking for talented and passionate people to be part of the team for an upcoming project at client location.

QUALIFICATION AND EXPERIENCE

• Preferably have a working experience of 2 Years and more , on production PostgreSQL DBs.
• Experience of working in a production support environment
• Engineering or Equivalent degree
• Passion for open-source technologies is desired

ADDITIONAL SKILLS

• Install & Configure PostgreSQL, Enterprise DB
• Technical capabilities PostgreSQL 9.x, 10.x, 11.x
• Server tuning
• Troubleshooting of Database issues
• Linux Shell Scripting
• Install, Configure and maintain Fail Over mechanism
• Backup - Restoration, Point in time database recovery
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.

RESPONSIBILITIES

• Monitoring database performance
• Optimizing Queries and handle escalations
• Analyse and assess the impact and risk of low to medium risk changes on high profile production databases
• Implement security features
• DR implementation and switch over

LOCATION: Pune & Bangalore

Experience: 2 yrs plus

Package: upto 10 LPA

JOB DESCRIPTION

• 2 to 6 years of experience in imparting technical training/ mentoring  
• Must have very strong concepts of Data Analytics
• Must have hands-on and training experience on Python, Advanced Python, R programming, SAS and machine learning
• Must have good knowledge of SQL and Advanced SQL
• Should have basic knowledge of Statistics
• Should be good in Operating systems GNU/Linux, Network fundamentals,        
• Must have knowledge on MS office (Excel/ Word/ PowerPoint)                           
• Self-Motivated and passionate about technology                                     
• Excellent analytical and logical skills and team player                               
• Must have exceptional Communication Skills/ Presentation Skills                         
• Good Aptitude skills is preferred                        
• Exceptional communication skills

Responsibilities:                                                                                         

• Ability to quickly learn any new technology and impart the same to other employees
• Ability to resolve all technical queries of students
• Conduct training sessions and drive the placement driven quality in the training
• Must be able to work independently without the supervision of a senior person
• Participate in reviews/ meetings                                                                                                          

Qualification:                                                                               

• UG: Any Graduate in IT/Computer Science, B.Tech/B.E. – IT/ Computers
• PG: MCA/MS/MSC – Computer Science
• Any Graduate/ Post graduate, provided they are certified in similar courses

ABOUT EDUBRIDGE

EduBridge is an Equal Opportunity employer and we believe in building a meritorious culture where everyone is recognized for their skills and contribution.

Launched in 2009 EduBridge Learning is a workforce development and skilling organization with 50+ training academies in 18 States pan India. The organization has been providing skilled manpower to corporates for over 10 years and is a leader in its space. We have trained over a lakh semi urban & economically underprivileged youth on relevant life skills and industry-specific skills and provided placements in over 500 companies. Our latest product E-ON is committed to complementing our training delivery with an Online training platform, enabling the students to learn anywhere and anytime.

To know more about EduBridge please visit: http://www.edubridgeindia.com/">http://www.edubridgeindia.com/

You can also visit us on https://www.facebook.com/Edubridgelearning/">Facebook , https://www.linkedin.com/company/edubridgelearning/">LinkedIn for our latest initiatives and products

• Min 2-3 years of experience in Mobile App/Android development
• Min 1 year of experience in Kotlin
• Immediate joinee are preferred
• Experience with different programming paradigms, esp. functional and reactive programming
• Strong in writing unit test cases
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs
• Familiarity with git and continuous integration
• Proficiency in various software design patterns
• Exposure to agile/scrum
• Excellent communication skill

Overview

This position, under the general direction of the Lead and/or Manager, Software Engineering, will be responsible for technical and development support for our award-winning K-12 software. This role will implement, code, build, and test new features, maintain existing features, and develop new plugins/accelerators that will enhance the functionality of our existing product. Additionally, this position will gather and refine requirements, develop designs, implement, test and document solutions to produce the highest quality product and customer satisfaction.

Responsibilities

Essential duties and responsibilities include the following.

• Develop modules and functionalities in front end using Angular, Typescript framework.
• Development of plugins using Node.js(Express.js).

Configuring and Working with MongoDB.

Working on Reusable libraries, Packaging in Nodejs.

Experience in Jira, Development lifecycle, handling and completing tasks assigned in Jira.

Qualifications

To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Qualifications include:

• 4+ years’ experience in software engineer role
• Bachelor’s degree in Computer Science or Information Technologies required or equivalent experience
• Knowledge of current web client technologies including demonstrable proficiency with Javascript, Angular 6,7,8, NodeJs, ExpressJs, Typescript, MongoDB, Graph QL, Bootstrap, HTML5, Css3, Json, Ajax, Scss, SASS, JQuery, GIT Lab
• Proficient in SQL, Oracle experience a plus

• Ability to architect, test, develop, implement and troubleshoot Front End applications
• Strong written and verbal communication skills
• •Strong ability to handle a heavy workload with multiple projects and frequent interruptions
• Strong ability to work in a changing, dynamic environment