Customer Support Representative

● Experience level: +2 years
● Experience using technologies Cypress, Cucumber, Appium, Maven, Log4J2, TestNG,
Junit.
● Should have experience/knowledge of JAVA, Javascript, Gherkin.
● Experience developing and executing manual and automated test suites.
Familiarity with the tools, concepts, and methodologies of quality management.
● Good Communication Skills.

Responsibilities:

• Work with the Product and Marketing team to identify content required for specific user journeys and create a plan for a technical enablement solution.
• Create and maintain content for continuous updates and improvements.
• Ensure content is valuable and highly useful.
• Edit content to adhere to the writing process and best practices.
• Identify and contribute to improve Writing Best Practices, Style Guides, Processes, and other Technical Writing guidelines.

 

Requirements:

• Identify projects that deliver the most value and then meet deadlines and reprioritize as needed to complete timely delivery of content projects.
• Professional experience writing and editing content for a technical audience (application developers; programmers, system architects, or similar) in a Product environment.
• An analytical mindset, with good research, prioritisation, and exploration skills.
• Proactive and curious about problems and willing to take responsibility for their solutions.
• Capture business value, priorities, and product context.
• Fluent in both written and spoken English.

Position: Junior Software Developer
Location: Coimbatore, TN

Summary:
Jr Developer required for Product Development
Good knowledge in PHP, Wordpress Database
Real time work experience in PHP (Minimum 1 Year)

Responsibilities:
Website / Web Application by Using Wordpress
Manage / Customize the Existing Web Application
Integration with other applications
Should be a good team player

Greeting of the Day!

Fitser Pvt. Ltd a Global Partner of Met Group of Companies Currently Hiring Customer care, Senior Customer Care Executive, Web Consultant Sr. Web Consultant for Outbound Voice Process

* Please Note its Not Work From Home

Salary:   Fresher- 8000-12000    (For Fresher’s)

                Experienced – Negotiable (No constraint for right Candidates)

Shifts-   Morning (5.30 am-2.30 pm) with Home Pickup

              Night       (8. pm-5 am) with Home Drop

Process - Website

Required Skills:-

Good Command over English

Minimum 12th Passed with Good Communication in English

Must be Okay with BPO Environment

Minimum 6 months International BPO Outbound Experience will be preferable

Minimum 6 Months Website Experience will be preferable

*Fresher are also Welcome with good command over English

 

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users.
Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.
You will also be responsible for integrating the front-end elements built by your co-workers into the application.
Therefore, a basic understanding of front-end technologies is necessary as well.

Nactus is at forefront of education reinvention, helping educators and learner’s community at large through innovative solutions in digital era. We are looking for an experienced AI specialist to join our revolution using the deep learning, artificial intelligence.  This is an excellent opportunity to take advantage of emerging trends and technologies to a real-world difference.

 

Role and Responsibilities

• Manage and direct research and development (R&D) and processes to meet the needs of our AI strategy.
• Understand company and client challenges and how integrating AI capabilities can help create educational solutions.
• Analyse and explain AI and machine learning (ML) solutions while setting and maintaining high ethical standards.

 

Skills Required

 

• Knowledge of algorithms, object-oriented and functional design principles
• Demonstrated artificial intelligence, machine learning, mathematical and statistical modelling knowledge and skills.
• Well-developed programming skills – specifically in SAS or SQL and other packages with statistical and machine learning application, e.g. R, Python
• Experience with machine learning fundamentals, parallel computing and distributed systems fundamentals, or data structure fundamentals
• Experience with C, C++, or Python programming
• Experience with debugging and building AI applications.
• Robustness and productivity analyse conclusions.
• Develop a human-machine speech interface.
• Verify, evaluate, and demonstrate implemented work.
• Proven experience with ML, deep learning, Tensorflow, Python

Responsibilities : – Develop, implement and manage our social media strategy – Define most important social media KPIs – Manage and oversee social media content – Measure the success of every social media campaign – Stay up to date with the latest social media best practices and technologies – Use social media marketing tools such as Buffer – Attend educational conferences – Work with copywriters and designers to ensure content is informative and appealing – Collaborate with Marketing, Sales and Product Development teams

Looking for 6+ years of hands-on development experience using Core Java, J2ee, Spring / Hibernate, Web Services, Spring- Boot, MVC, Security and Postgres/ MS SQL Server.

1. Technical skills include Java/JDK 6 and above, web services SOAP, REST, Micro Webservice, XML Parsing and schema design skills, JDBC, ORM, Multi-Threading.

2. Hands-on experience in design (HLD/LLD) and design patterns and Design principles is mandatory.

3. Excellent communication and client handling skills are required.

4. Server-side component design, detailed technical design, development, implementation and maintenance

5. In depth knowledge of core java. Solid on coding fundamentals e.g. Object-Oriented design, data structures and dependency injection

6. Hands-on experience in widely used third party frameworks (e.g. Spring, Hibernate)

7. Experience with Java Script framework like EXTJS, Jquery , Angular etc.

8. Strong background Object Oriented analysis and design

9. Hands on experience with Databases technologies preferably MS SQL Server.

10.Knowledge of deployment platforms Jboss/ Wildfly/Tomcat.

11.Experience working in high performing development teams using Agile/Scrum methodologies and tools (eg.Agile,Jira)

12 Experience with automated code review tools and build process.

13.Experience in performance optimization by code optimization, profiling, detecting bottle neck and finding contended locks in system

14.Proven track record of being a successful developer and lead and mentor by accomplishing tasks on schedule with strong initiative, commitment to quality, team blending and leadership skills.

15.The candidate must be highly self-motivated confident and mature, well developed analytical and problem-solving skills with the aptitude to learn as well as a flexibility to adapt to change.

16. Candidate should have worked on end-to-end life cycle of the project (ideation to go-live)

The right candidate will be offered ESOPs as well in their compensation.

Amar Chitra Katha(ACK Alive) is launching a first of its kind learning program in the country for which we are inviting applications from interested people who would want to be a part of the team. Leo & Mike is the content, curriculum and operations partner for ACK Alive. You will be working closely with the Leo & Mike team as well as the Amar Chitra Katha team, which will be a one of a kind opportunity.

Role: Program Manager (Amar Chitra Katha Project)

Job Description

Who are we looking for?

We are looking for a Program Manager who can drive our programs across a maximum of 6 centers and ensure the seamless delivery of the programs in line with the organization’s objectives to the complete satisfaction of learners and their parents.

Duties/ Responsibilities:

The Program Manager will be responsible for 

• Effective implementation of program across 6 centers with regard to learner satisfaction,learning outcomes and parent satisfaction

• End to end training in content,learning system,operations and implementation

• Ensuring venue readiness in terms of room setup,material availability etc before the program starts and act as single point of contact for venue partner,parents and learners

• Coordinating kitting ,packing and transportation of materials to and from venues.

• Creating,Updating and maintaining a learner and parent database across all venues

• Creating schedules across venues and communicate the same to facilitators,parents,learners

• Rescheduling of classes at venues as required

• Observing the classrooms and documenting the observations for mentoring facilitators

• Conduct meetings with facilitators and teams to discuss the observations from classroom observation

• Collecting data/feedback from facilitators,learners,parents and classroom observations and loop it back to  Leo & Mike team for appropriate interventions in content and program improvement

• Initiating appropriate interventions wherever required with respect to learner and parent issues

• Managing the post sale communication to parents regarding the programs and communicating about learners to parents through the facilitators

     Requirements

• Bachelor's degree in any discipline

• Effective interpersonal and communication skills

• Sound knowledge on Project Management

• Proven experience to manage a team

• Problem Solving and troubleshooting skills

• A positive and proactive attitude

• Ability to take constructive feedback and work on it

• Proficiency in all Microsoft Office applications

     Details

• Compensation: Rs.40,000/- per month(6 month contract which may be extended)

• 1 paid leave per month

About Us       

ACK Alive (Amar Chitra Katha)

ACK Alive is a unique concept that brings alive the stories, the cultural learnings and the values that Amar Chitra Katha has always celebrated. The ACK Alive offers a wide range of learning programs to children that is rooted in Indian values and combined with modern skills to thrive in the 21st century. 

Amar Chitra Katha has been the first glimpse into our glorious heritage and culture for generations of Indians. Founded in 1967, today, Amar Chitra Katha (ACK) is a household name in India. Today, ACK is synonymous with the reinvention of quintessential Indian tales from the great epics, mythology, history, literature, oral folktales and many other sources.

Leo & Mike 

Leo & Mike is the content and curriculum partner for ACK Alive. Leo & Mike is a new-age learning company for 4 to 14 year old children. We create and facilitate after-school and summer camp programs where learning happens through interdisciplinary content, project-based activities and play. We work closely with parents, schools and other organizations with a similar mission while keeping children at the centre of everything that we do.