Customer Support Representative

Hiring for Lead Generation Executive 
Thane Location 
Freshers can also apply
Salary + Incentives
US Shift
MON FRIDAY Working 
Sat - Sun fix off

Greetings from Datamatics!!

Job Role:
This role would entail Lead Generation for Outbound Voice Process where you will be responsible for generating Leads from International Markets as per project requirements. Process related training will be provided.
Desired Skils:

• 12th Pass/Any graduates
• Min 1 year of work experience is required
• Candidates with excellent communications
• Experience in international voice process(US/UK/UAE/Ireland/Australia etc)
• Flexible with Night shifts
• Location - Andheri (East)

About Company:Elanic is pioneering a shopping experience where women come together to buy and sell fashion. We are building a game-changing women's only social shopping platform, where you can shop from the closets of several women as well as sell your gently used apparel and accessories to your followers and be a style leader.About the Internship: Selected intern's day-to-day responsibilities include:1. Handle customer query and complaints emails (via freshdesk)2. Communicate with the concerned team via freshdesk3. Maintain CSAT (Customer Satisfaction Rating)4. Maintain AHT (Average handling time)5. Serve as a basic point of contact for customers with complaints, queries, request, feedbacks etc.6. Ensure that all the request, queries, and complaint of customers are responded in a timely and professional manner Only those candidates can apply who: are available for full time (in-office) internshipcan start the internship between 4th May'18 and 8th Jun'18are available for duration of 6 monthshave relevant skills and interests** Women willing to start/restart their career can also apply.Stipend:INR ₹13500 /MonthDeadline:2018-06-08 23:59:59Other perks:Certificate, Letter of recommendation, Pre placement offer (PPO), Informal dress code.Skills required:English Proficiency (Spoken) (Learn Business Communication), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written)