Customer Support Representative

A LITTLE BIT ABOUT THE ROLE:

As a Backend Developer, you will be responsible for designing and building high-performance, scalable, and secure backend systems. You will focus on core application logic, APIs, data models, and integration with relational databases.

You’ll work closely with product managers, frontend developers, DevOps, and QA teams to deliver solutions that meet business needs. At Fountane, we follow a scrum-based Agile delivery cycle, and you will be an active contributor to building efficient and future-ready backend services.

WHAT YOU WILL BE DOING:

• Develop, test, and maintain scalable backend services using Golang.
• Design and manage relational database schemas, queries, and stored procedures in MS SQL.
• Build and optimize RESTful APIs/GraphQL endpoints for high performance and reliability.
• Write clean, efficient, and reusable code with proper documentation.
• Collaborate with cross-functional teams (frontend, product, DevOps) to deliver end-to-end solutions.
• Ensure security, scalability, and fault tolerance in backend systems.
• Continuously evaluate and introduce new tools and practices for backend efficiency.
• Troubleshoot, debug, and improve backend services and database performance.

WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE:

Experience:

• Associate Level: Minimum 3+ years of backend development experience.
• Senior Level: Minimum 5+ years of backend development experience.

Technical Skills:

• Strong proficiency in Golang for backend development.
• Hands-on experience with MS SQL (queries, indexing, optimization, schema design).
• Solid understanding of API development (REST/GraphQL).
• Experience in microservices architecture and distributed systems.
• Familiarity with Docker, Kubernetes, and CI/CD pipelines is a plus.
• Knowledge of cloud environments (AWS/GCP/Azure) is preferred.

Education:

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

SOFT SKILLS:

• Collaboration - Ability to work in teams across the world
• Adaptability - situations are unexpected and need to be quick to adapt
• Open-mindedness - Expect to see things outside the ordinary

LIFE AT FOUNTANE:

• Fountane offers an environment where all members are supported, challenged, recognized & given opportunities to grow to their fullest potential.
• Competitive pay
• Health insurance for spouses, kids, and parents.
• PF/ESI or equivalent
• Individual/team bonuses
• Employee stock ownership plan
• Fun/challenging variety of projects/industries
• Flexible workplace policy - remote/physical
• Flat organization - no micromanagement
• Individual contribution - set your deadlines
• Above all - culture that helps you grow exponentially!
• Qualifications - No bachelor's degree required. Good communication skills are a must!

A LITTLE BIT ABOUT THE COMPANY:

Established in 2017, Fountane Inc is a Ventures Lab incubating and investing in new competitive technology businesses from scratch. Thus far, we’ve created half a dozen multi-million valuation companies in the US and a handful of sister ventures for large corporations, including Target, US Ventures, and Imprint Engine.

We’re a team of 120+ strong from around the world that are radically open-minded and believes in excellence, respecting one another, and pushing our boundaries to the furthest it's ever been.

Company Name: Wave Trendz Pet LTD (NAFA Group)

Languages English/ Hindi/ Telugu

Salary for Month: 25k to 35kPM (based on experience) Plus incentives

Key Responsibilities:

Develop and implement territory-specific sales strategies to achieve revenue targets.

Identify and acquire new clients while managing relationships with existing clients.

Promote and sell forex trading training programs and financial services to prospective customers.

Conduct presentations, workshops, and meetings to educate clients about trading opportunities.

Collaborate with the marketing team to execute territory-focused campaigns and events.

Analyze market trends and competitor activities to identify growth opportunities.

Provide regular reports and updates on sales performance and business activities.

Offer post-sales support to ensure high client satisfaction and retention.

Job Description:

Interviews will be scheduled in two days. 

We are seeking a highly skilled Scala Developer to join our team on an immediate basis. The ideal candidate will work remotely and collaborate with a US-based client, so excellent communication skills are essential.

Key Responsibilities:

Develop scalable and high-performance applications using Scala.

Collaborate with cross-functional teams to understand requirements and deliver quality solutions.

Write clean, maintainable, and testable code.

Optimize application performance and troubleshoot issues.

Participate in code reviews and ensure adherence to best practices.

Required Skills:

Strong experience in Scala development.

Solid understanding of functional programming principles.

Experience with frameworks like Akka, Play, or Spark is a plus.

Good knowledge of REST APIs, microservices architecture, and concurrency.

Familiarity with CI/CD, Git, and Agile methodologies.

Roles & Responsibilities

• Develop and maintain scalable backend services using Scala.
• Design and integrate RESTful APIs and microservices.
• Collaborate with cross-functional teams to deliver technical solutions.
• Write clean, efficient, and testable code.
• Participate in code reviews and ensure code quality.
• Troubleshoot issues and optimize performance.
• Stay updated on Scala and backend development best practices.

Immediate joiner prefer.

We are seeking a highly motivated and experienced Security Engineer to join our growing team. The Security Engineer will be responsible for designing, implementing, and maintaining robust security solutions to protect our organization's systems and data. This role requires a deep understanding of security best practices, a proactive approach to threat detection and mitigation, and the ability to collaborate effectively with cross-functional teams.

Responsibilities:

• Security Architecture and Design:
• Design and implement security architectures for cloud-based and on-premise systems.
• Evaluate and recommend security technologies and solutions.
• Develop and maintain security policies, standards, and procedures.
• Threat Detection and Response:
• Monitor security systems for intrusions and anomalies.
• Investigate security incidents and perform root cause analysis.
• Develop and implement incident response plans.
• Perform vulnerability assessments and penetration testing.
• Security Tooling and Automation:
• Deploy and manage security tools, such as SIEM, IDS/IPS, and vulnerability scanners.
• Automate security tasks and processes.
• Develop and maintain security dashboards and reports.

•  Strong analytical and problem-solving skills
•  Ability to work independently, learn quickly and be proactive
•  10-14 years of hands-on experience working on Web Full Stack technologies, with at least 4-6 years of experience developing applications with/on React/NextJS, NoSQL, REST APIs
•  Proficiency in JavaScript/TypeDcript (ES6), NodeJS, HTML5, CSS3, CSS Preprocessors, Webpack, Gulp
•  Client-side scripting and JavaScript frameworks – jQUery, ReactJS, Redux, Babel, JSX
•  Experience in designing high-performance REST APIs and associated data structures
•  Familiarity with developing microservices using containerization technologies such as docker, Kubernetes, etc.
•  Working knowledge of git and using branches for development

Role Objective:

The objective of the developer is to design and develop solutions while being responsible for the coding standards, security and compliance requirements. 

Roles & Responsibilities:

• Business Understanding
• Understands the business requirements clearly to a level that enables in making micro decisions. Involves in designing, developing, testing software solutions 
• Arch/Design Documentation
• Clear documentation of the workflows, maintains clean code and support in solution architecture/design documentations 
• Dev Testing & Solution
• Engages in identifying & troubleshooting various website issues and coding problems; Evaluates and implements new tools based on the requirement and ensures the high performance of all systems developed; Involves in performing the code review and refactor to ensure the code quality based on the best practices and code conventions. 
• Understanding Coding Standards, Compliance & Info-security, Non-functional Requirement
• Identifies security requirements of data-in-transit and data-at-rest and discovers the vulnerabilities of the third-party components/libraries used in the application and remediating vulnerabilities; Maintains updated knowledge of the development industry, advancements in technology, and its implementation. 
• Stakeholder Management
• Collaborates with members to consistently improve the functionality and client centric solutions; Collaborate with the peers and team members to create an intuitively easy to use solution for our end users; Assists the DevOps team to manage the environment and releases; Provides training and support to junior developers. 

Requirements

• Frameworks & Libraries:
• Dot net Core
• Entity Framework
• Backend languages: C#
• Database Concepts & Applications:
• Entity framework, ADO.Net, Dapper
• Should be familiar with any of the relational databases like Postgres, SQLServer, Oracle etc., or non relational databases like MongoDB, Cassandra, etc.,
• Should be familiar with concepts: Normalization, Indexing, Joins
• Unit Testing: Should be familiar with NUnit
• Log frameworks: Should be familiar with any one of the logging libraries like Nlog or Log4Net
• Authorization & Authentication:
• Token Based Auth
• JWT with refresh token
• Claims & Identity
• SSO
• Basic Authentication
• OAuth
• Build Tools: dot net cli build commands
• Version Control: Experience in using GIT
• Other Development tools:
• Swagger Editor
• Postman/Flutter
• VSCode
• Application performance management: Nice to have basic knowledge in any of the APM Tools like AppDynamics, DataDog, NewRelic, Dynatrace, etc.,
• Vulnerability tests: Nice to have basic knowledge on security principles like OWASP Top Te etc.,
• Cloud Services: Nice to have experience in any one of the cloud services like GCP, AWS, Azure, etc.,
• CI/CD understanding: Basic understanding of pipelines and deployments
• Others:
• Common application/ web security and OWASP vulnerabilities
• Encryption algorithms to protect sensitive information
• PII, PCI, HIPPA, and GDPR compliance and how to implement
• Finding the vulnerabilities of the third-party components/ libraries
• Understanding security breaches of data-in-transit and data-at-rest and its implementation
• Behavioral Competencies:
• Accountability
• Adaptive to change
• Business communication
• Customer Focus
• Learning Agility
• Planning & organizing
• Problem solving

We want a MEAN stack developer who is definitely not mean but is enthusiastic, quick at grasping, and has experience in handling multiple projects and codebases.

You should be energetic, authoritative, focused, and experimental at work.

We are looking for experienced backend engineers only.

Apply only if you have 8 YES out of the following 10 qualifying criteria :

-Strong grip over HTML, CSS, and Angular 9+

-Good with CSS styling and theming

-Expert at API development using NodeJS

-Experienced with MongoDB DB

-Self-starter with good communication skills

-At least 2+ years of experience

-Must be willing to work from Bangalore (HSR)

-Have than 2 years of experience with multiple frontend projects in MEAN Stack?

-HAVE worked in a B2C Startup for at least a year?

-CAN join in within 30-45 days?