Customer Support Representative

Required skills / knowledge

• Experienced in software development and proficient in one or more of the following

programming languages - Python, JAVA and/or Perl.

• Experience with SDLC (software development lifecycle) best practices with large software

development projects is a must.

• Good knowledge in Computer Science fundamental

• Good organizational and English communication skills, prioritization of multiple projects and

objective.

Preferred skills / knowledge:

• Knowledge of storage technologies and disciplines namely, Fibre Channel, ISCSI, SCSI, NFS, CIFS,

POSIX, Object Storage, SAS, SATA, FLASH (NVME, SSD, etc.), RAID, Erasure Coding,

Distributed/Scale-out Storage, File systems, High-availability methods, working knowledge of

databases etc. are strongly preferred. Understanding networking protocols and connectivity

preferred.

• System Architecture experience within enterprise UNIX (RHEL)/Windows Server environments,

Container environments (RH Open Shift/Kubernetes/Docker, etc.) and Cloud environments

(Azure/AWS/Google) is highly desirable but not required.

• Understanding of Client/Server, Scaleout architectures, virtualization, performance and capacity

management strongly preferred.

• Good knowledge and experience of using Linux provisioning and system configuration

management tools such as Ansible, Puppet, Salt Stack, or Chef strongly preferred. Experience in

automation of a large-scale Linux deployment is preferred.

• Effective troubleshooting skills across O/S, network and storage.

• Knowledge in the following vendor products is preferred but not required: NetApp

7mode/cDOT/Engenio, IBM Spectrum Scale (aka GPFS), HDS Storage Arrays/HCP, EMC Atmos,

Brocade SAN/FOS, Veritas Storage Foundation Suite

Work Mode: WFO

Office Location: Indiranagar, Bangalore

Salary: up to 30 LPA

Key Responsibilities: 

•  Lead the UI team in designing and developing scalable, responsive, and performant user interface components. 
• Define and enforce UI coding standards, best practices, and guidelines. 
• Collaborate with UX designers to translate wireframes and prototypes into high-quality code. 
• Work closely with product managers to understand requirements and translate them into technical solutions. 
• Mentor and coach UI developers, providing guidance and support on technical challenges. 
• Conduct code reviews to ensure code quality, performance, and adherence to design principles. 
• Stay updated with the latest UI trends, technologies, and best practices. 
• Drive innovation and continuous improvement within the UI development process. 

Job Title: Senior Manager/ Manager – Ad sales - Brand Solutions

Job Location: Gurgaon

About Qrata

We match top talent with highly competitive career opportunities with leading startups in India and globally and address hiring challenges, recruitment brand marketing, with innovative and collaborative strategic consulting.

About the company we're hiring for

It is India's largest and fastest-growing retail tech start-up organizing the highly fragmented physical retail and digitalizing them. Focused on the $80Bn markets for consumer electronics, including white goods, TVs, mobile phones, and small appliances, its technology enables India's 5,00,000+ neighbourhood electronics stores to offer the same selection of products as large, urban big-box retailers. Founded by industry veterans and backed by Eric Yuan (Zoom Founder) and top global VCs, it is dedicated to integrate over 5,00,000+ fragmented retail stores PAN India and is already present across 50+ markets.

Founded by ex-Flipkart colleagues and IIT alum in 2018, It is India’s fastest growing B2B commerce venture that enables physical stores by removing the barriers of inventory, scale and capital through its technology platform. Its platform empowers retailers with the following to drive up sales conversions in-store.

• Digital inventory: 10X larger product selection
• Efficient sourcing: allowing access to better prices for 10,000+ products from 150+ brands
• Wide array of enabling services: financial solutions. Its Credit, was built to facilitate credit lending to offline retail equipping businesses with working capital headroom

Their Culture

They ignite passion and performance to work towards a collective goal: creating the perfect mobile entertainment ecosystem that delivers the best possible music experience to millions of listeners around the world. Our default mode is that of perpetual innovation. Together, we form a concerted rhythm that goes beyond borders. We don't just go with the flow, we create it. offers a dynamic and unconventional work environment, full of fun wholesome experience. We believe creativity and technology blend together like sweet melodies. When you choose our organization , you join a diverse world of high-calibre techies, artists, and inventors hailing from companies like Yahoo!, Twitter, LinkedIn, Google, Qualcomm, HBO, Microsoft, Flipkart, Amazon, Paytm, Quikr etc. Our value-based, people-first work culture is about empowering every individual in our team to be catalysts for change in this dynamic digital world. Every day is an opportunity to bring your vision to life, and to expand, learn and grow. No idea is left unconsidered. No voice is left unheard prides itself on being an equal opportunity employer. We have committed ourselves to creating a safe environment with fair and equal access and opportunities, sans discrimination. We encourage everyone to be open to experiences and perspectives beyond their normal; divergent thinkers create differentiated products, and even better music.

If our vibe matches with yours, we'd love to hear from you.

We are currently scouting for

• Sales forecasting: Develop and maintain accurate sales forecasts to help the organization make informed decisions on sales targets, revenue goals, and resource allocation
• Pipeline management: Analyze and optimize the sales pipeline to ensure a consistent flow of qualified leads and opportunities, and work closely with the sales team to identify areas of improvement
• Sales process optimization: Continuously evaluate and optimize the sales process to maximize efficiency and effectiveness, and work with cross-functional teams to implement best practices and tools
• Sales reporting and analysis: Provide regular sales reports and analysis to identify trends and areas of opportunity, and work with the sales team to develop actionable insights
• Sales enablement: Work closely with the sales team to provide the tools, resources, and training they need to succeed, including sales training, product information, and customer insights
• Territory management: Develop and manage sales territories to maximize revenue
• Potential and ensure a balanced workload for sales reps

Must Haves:

• Master's degree in business, marketing, or a related field is preferred
• 3 to 8 years of experience required in sales
• Strong knowledge of consumer appliances, their features, and market trends
• Excellent communication and interpersonal skills to build rapport, team management & conflict man agent
• Self-motivated and target-oriented, with a proactive approach to achieving sales goals
• Ability to work independently, as well as collaboratively within a team environment

Good to have would be AWS Architect Certification.

Must Have

• NodeJS / TypeScript experience 3+ years
• AWS experience 3+ years using AWS SDK
• Lamba
• API Gateway
• Event based architecture like Kinesis, MSK (Kafka)
• Database Sql / NoSql

Considered a plus:

• Frontend development React / Angular
• AWS IoT Core, Kafka, Kinesis
• Elastic Search

Should have experience in Device Provisioning / Device management with PKI (Public Key Infrastructure)

We are seeking a skilled React Native developer with a minimum of 3 years of hands-on experience in the field. The ideal candidate will possess expertise in React, React Native, JavaScript, Nest.js, and Node.js. As a key member of our development team, the candidate will be responsible for designing and implementing robust and efficient React Native applications.

Responsibilities include collaborating with cross-functional teams to define, design, and ship new features, as well as maintaining and improving the performance of existing applications. The candidate should be well-versed in the latest trends and technologies in the mobile development space and demonstrate a strong understanding of user interface and user experience principles.

Key skills for success in this role include proficiency in React and React Native frameworks, advanced knowledge of JavaScript, and experience with Nest.js and Node.js. The candidate should be capable of troubleshooting, debugging, and optimizing code for performance. Effective communication and teamwork are essential, as the role involves close collaboration with other developers, designers, and stakeholders.

If you are passionate about creating cutting-edge mobile applications, possess the required skills, and thrive in a dynamic work environment, we invite you to apply for this exciting opportunity.

• 2+ years of experience in Front React Native development
• Experienced in using Mobile Views on iOS and Android
• Good understanding of MVC frameworks
• A knack for writing clean, readable React-Native code
• Solid understanding of object-oriented programming
• Understanding Agile Development and Scrum practices
• Familiarity with version control Git (Github or Gitlab)

• Write clean, scalable code using .NET programming languages
• Develop technical interfaces, specifications, and architecture
• Develop client displays and user interfaces
• Assist software personnel in handling project-related work and other requirements
• Coordinate with other software professionals and developers
• Familiarity with the.NET framework (Like DotNet Core, MVC), SQL Server, and design/architectural patterns.
• 2+ years of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, .NET) and HTML5/CSS3
• Excellent troubleshooting and communication skills

Required Skills and Experience 

• 4+ years of relevant experience with DevOps tools Jenkins, Ansible, Chef etc
• 4+ years of experience in continuous integration/deployment and software tools development experience with Python and shell scripts etc
• Building and running Docker images and deployment on Amazon ECS
• Working with AWS services (EC2, S3, ELB, VPC, RDS, Cloudwatch, ECS, ECR, EKS)
• Knowledge and experience working with container technologies such as Docker and Amazon ECS, EKS, Kubernetes
• Experience with source code and configuration management tools such as Git, Bitbucket, and Maven
• Ability to work with and support Linux environments (Ubuntu, Amazon Linux, CentOS)
• Knowledge and experience in cloud orchestration tools such as AWS Cloudformation/Terraform etc
• Experience with implementing "infrastructure as code", “pipeline as code” and "security as code" to enable continuous integration and delivery
• Understanding of IAM, RBAC, NACLs, and KMS
• Good communication skills

Good to have:

• Strong understanding of security concepts, methodologies and apply them such as SSH, public key encryption, access credentials, certificates etc.
• Knowledge of database administration such as MongoDB.
• Knowledge of maintaining and using tools such as Jira, Bitbucket, Confluence.
• Work with Leads and Architects in designing and implementation of technical infrastructure, platform, and tools to support modern best practices and facilitate the efficiency of our development teams through automation, CI/CD pipelines, and ease of access and performance.
• Establish and promote DevOps thinking, guidelines, best practices, and standards.
• Contribute to architectural discussions, Agile software development process improvement, and DevOps best practices.