Customer Support Representative

RESPONSIBILITIES:

• You will be involved in directly driving application of machine learning and AI to solve various product and business problems including ML model lifecycle management with ideation, experimentation, implementation, and maintenance.

• Your responsibilities will include enabling the team in moving forward with ML/AI solutions to optimise various components across our music streaming platforms.

• Your work would be impacting millions of users the way they consume music and podcasts, it would involve solving cold start problems, understanding user personas, optimising ranking and improving recommendations for serving relevant content to users.

• We are looking for a seasoned engineer to orchestrate our recommendations and discovery projects and also be involved in tech management within the team.

• The team of talented, passionate people in which you’ll work will include ML engineers and data scientists.

• You’ll be reporting directly to the head of the engineering and will be

instrumental in discussing and explaining the progress to top management and other stake holders.

• You’ll be expected to have regular conversations with product leads and other engineering leads to understand the requirements, and also similar and more frequent conversation with your own team.

REQUIREMENTS:

• A machine learning software engineer with a passion for working on exciting, user impacting product and business problems

• Stay updated with latest research in machine learning esp. recommender systems and audio signals

• Have taken scalable ML services to production, maintained and managed their lifecycle

• Good understanding of foundational mathematics associated with machine learning such as statistics, linear algebra, optimization, probabilistic models

Minimum Qualifications

• 13+ years of industry experience doing applied machine learning

• 5+ years of experience in tech team management

• Fluent in one or more object oriented languages like Python, C++, Java

• Knowledgeable about core CS concepts such as common data structures an algorithms

• Comfortable conducting design and code reviews

• Comfortable in formalising a product or business problem as a ML problem

• Master’s or PhD degree in Computer Science, Mathematics or related field

• Industry experience with large scale recommendation and ranking systems

• Experience in managing team of 10-15 engineers

• Hands on experience with Spark, Hive, Flask, Tensorflow, XGBoost, Airflow

Job Description: Senior Community/Operation Manager

Company Description:

Realsta is an investment management and asset management company located in Gurugram. With approximately 400 crores in funds under advice and 1 lakh sq ft of assets under management, we focus on investing in real estate with a disciplined methodology. We align our interests with our clients and bring our operational expertise, on-ground insights, and large-scale capital to bear on every transaction.

Position Overview:

As the Senior Community Manager at Realsta, you will be the senior-most leader responsible for overseeing daily operations and ensuring a seamless tenant experience. Your role will be crucial in maintaining and enhancing the overall efficiency and effectiveness of our office spaces. You will manage administrative tasks, oversee operational activities, and handle tenant relations and facility management, ensuring everything runs smoothly and efficiently.

Responsibilities:

Operations Management:

Oversee the daily operations of coworking spaces, ensuring smooth and efficient functioning.

Coordinate property showings, tours, and inspections for prospective tenants.

Manage lease agreements, ensuring all necessary documents are prepared, signed, and filed.

Facilitate lease negotiations and follow up on lease renewals.

Track leasing inquiries and maintain a database of potential tenants.

Maintain communication with management, staff, and vendors for smooth operations.

Monitor budgets, forecasts, and implement checks to mitigate operational risks.

Negotiate contracts, monitor vendor performance, and ensure compliance with company policies.

Implement and manage operational processes to enhance efficiency and tenant satisfaction.

Develop and oversee the execution of operational plans and strategies.

Tenant Relations and Customer Service:

Build and maintain strong relationships with tenants.

Address tenant inquiries, concerns, and complaints effectively.

Conduct regular meetings and feedback sessions to improve service delivery.

Support tenant onboarding and retention efforts throughout the lease term.

Act as a point of contact for operational needs and manage client relationships.

Fitout and Facility Management:

Collaborate with tenants and contractors for office fitouts.

Ensure compliance with building codes and tenant improvement guidelines.

Oversee construction, installation, and inspection of tenant improvements.

Schedule and oversee property maintenance, repairs, and service contracts.

Handle tenant requests promptly to maintain satisfaction and compliance with regulations.

Vendor and Pantry Management:

Identify, evaluate, and manage relationships with vendors, contractors, and suppliers.

Obtain bids, negotiate contracts, and ensure timely delivery of services.

Manage pantry supplies, inventory, and vendor coordination to optimize costs and efficiency.

Ensure cleanliness and organization of pantry and office spaces after meetings and events.

Admin and Office Management:

Manage office supplies, equipment procurement, and vendor relations.

Organize and maintain leasing documentation and records.

Coordinate meetings, appointments, and events for internal and external stakeholders.

Handle correspondence via emails, calls, and letters.

Oversee facility management to ensure office spaces are clean and organized.

Manage the travel desk, petty cash, and promptly resolve administrative issues.

·        Should have 5 to 6 years of work experience as a Python Developer

·        Expertise in at least one popular Python framework (like Django, Flask or Pyramid)

·        Knowledge of object-relational mapping (ORM)

·        Familiarity with front-end technologies (like JavaScript and HTML5)

·        Should have completed B.E/B.Tech. /MCA in any field.

·        Good problem-solving skills and Team spirit.

·        Writing scalable code using Python programming language.

·        Testing and debugging applications.

·        Developing back-end components.

·        Integrating user-facing elements using server-side logic.

·        Assessing and prioritizing client feature requests.

·        Integrating data storage solutions.

About Upaz:

UPAZ is a Farmer First approach agri-fintech team working on a panchayat-level Community Commerce & Financing model enabling B2C delivery of financial and agriculture-related services and products to smallholder farmers right at their doorstep.

Upaz is part of the financial inclusion lab at IIM Ahmedabad and the winner of the Social Alpha Agritech Challenge. Upaz is funded by July Ventures, IIM Ahmedabad, Mr. Kapil Mehan (ex MD of Tata Chemicals, ex CEO of Coromandel International Limited, ex Group CEO Zuari Agrochemicals), Mr. Devrajan Nathan (Founder of Arya.ag) others

We firmly believe that serving smallholder farmers in India presents one of the greatest opportunities for scale and impact in both agricultural and financial inclusion today.

For future information please visit: Grey Matter Technologies Pvt Ltd. | Agro Fintech | India

We are seeking a skilled Mobile Application Developer with knowledge of Agile and Waterfall methodologies for software development to join our dynamic team. As a Mobile Application Developer, you will be responsible for developing innovative Android and iOS applications, utilizing your expertise in various technologies and tools.

Responsibilities:

• Design, develop, and maintain high-quality Android applications that our requirements and specifications.
• Apply Agile and Waterfall methodologies as appropriate to ensure effective project management and timely delivery of high-quality software solutions.
• Utilize knowledge in SQLite to design and implement efficient and reliable database management systems for Android applications.
• Use Git to manage version control and collaborate effectively with other developers working on the project.
• Employ Dart and Getx to write clean, modular, and efficient code that follows industry best practices and coding standards.
• Continuously improve the development process by actively seeking feedback, participating in brainstorming sessions, and implementing innovative solutions to enhance productivity and efficiency.
• Collaborate with UI/UX designers to create visually appealing and user-friendly interfaces, ensuring a seamless user experience across different devices and screen sizes.
• Demonstrate a good understanding of Android Studio, Xcode, and Visual Studio, including their features, tools, and capabilities, to efficiently develop and debug applications.

Requirements:

•  Bachelor's degree in Computer Science, Software Engineering, or a related field 
•  Proven experience of 2 to 4 years developing Android applications.
•  Proficiency in Dart programming language and familiarity with the Getx framework.
•  Strong knowledge of Agile and Waterfall methodologies.
•  Experience with SQLite database management.
•  Proficiency in Git version control system.
•  Familiarity with design principles and user experience (UX) concepts.
• Understanding of Android Studio, Xcode, or Visual Studio.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Visual Studio, and ability to work with their respective tools and features.

Compensation:

• Based on experience and skills we will offer the best salary.

Why Work with us - 

• Upaz is a fast-growing agri-fintech start-up with a unique farmer financing model. 
• It has very high acceptability among its farmers, clients, and other stakeholders. 
• A chance to be part of an ever-growing team and to understand and be part of the organisation building core team

At Knowx Innovations Pvt Ltd, A software and hardware design solution company, we believe that building core technical skills for young minds has great potential to solve problems and create opportunities for the world. Our summer internship offerings have great potential to build employability skills among budding engineers and entrepreneurs. internship programs are a doorway to their career journey. Our interns work on real-time projects to solve real-world problems while being closely mentored and coached by experienced employees. So that at the end of internship tenure, each intern will be optimistic to take up any challenges in their careers.

Internships for students are the perfect way to explore the path of success for future. Internship for engineering students of CSE,ECE,EEE,ISE  provides an opportunity to students to explore their potential career options. Our holistic approach will transform the students to be industry-ready, be it interpersonal communication, project/product presentations, process and implementation, teamwork and corporate culture.

Job Description

Roles and Responsibilities

• Take prospect from initial contact phase to qualified phase over the phone
• Generate revenue by pitching prospects and converting them to sales.
• Meet and exceed pipeline contribution goals
• Respond quickly to assigned leads
• Willingness to be measured by weekly and monthly metrics.
• Use and become an expert on the Customer Relationship Management (CRM) system.
• Fully Responsible for meeting targets as assigned Periodically
• Comfortable with cold calling

Desired Candidate Profile

• If you are a party animal and know live performers' space well. StarClinch is the place for you.
• Experience in Event Industry and Artist Management space is a must
• Brilliant Negotiations Skills
• Good Communication Skills, Smart Worker
• Flexible, Able To Shift Priorities To Accommodate Changing Demands
• The ability to break the ice, and engage in extensive networking & socializing at various platforms
• Experience in working on CRM (eg- PipeDrive, Salesforce, Zoho) would be a plus

Nature of Job:

• No. of opening - 2
• Work From Office
• Work Experience - 1-3years

Benefits:

StarClinch offers the thrill of working with a young team, the ability to make an immediate impact, and the opportunity to work with a game-changing product that is disrupting the live entertainment business forever. In simple words, StarClinch is India's largest artist booking and discovery platform. We own and execute the entire process from artist shortlist, availability check, negotiation, booking, payment, and escrow.

Our extensive list of models, dance troupe, live bands, photographers, instrumentalists, singers, and performers, serves as a tool to find the best of talents, well suited for any gathering. Our aim is to bridge the gap between a host and an artist, through a secure, cost-effective, and transparent medium, for a successful collaboration. Our office is located in Okhla Phase II, Okhla Industrial Area, New Delhi-110020.

Perks:

• Health + Accidental Insurance
• Free Doctor Consultations
• Exposure to how things work in a startup
• The extensive learning curve in the field
• Informal dress code
• Flexible working hours
• Premium Office and workspace

QA Engineer

You will impact our users directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Your job will often require coordination between multiple Development, Product,  Operations and Business groups, so you get to experience a breadth of impact with various groups.

The ideal candidate must be detail oriented, obsessed with customer experience, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.

Position Overview

• You will be responsible for all testing of an entire project across various platforms
• You will own the development and execution of test plans and test cases for multiple features of an application
• You will develop and maintain testing strategies, including manual and automation testing.
• You will ensure comprehensive test coverage by working closely with the product and engineering teams to prioritize testing execution and report on test execution progress and results.
• You will participate in design and specification reviews, and use this information to design test plans.
• You will promote QA productivity through automation, tools, and other best practices.
• You will promote a culture of quality throughout the organization.

Basic Qualifications

• 3+ year of experience working as a Quality Assurance Engineer
• Experience in manual testing across android app, mobile web and desktop applications
• Bachelor's Degree
• Expertise in test methodologies and test processes.
• Ability to understand technical specifications and generate test cases from them
• Good in communicating with developers and technical leaders, even if they are remote.
• Strong organizational skills, ability to track multiple test executions simultaneously and synthesize the results
• Shows creativity and initiative to improve product coverage and effectiveness.
• Should be able to generate test reports and dashboards for management communication.