Cutshort logo
GBIT India Pvt Lyd logo
Customer Support Representative
Customer Support Representative
GBIT India Pvt Lyd's logo

Customer Support Representative

Shaik Mohammed's profile picture
Posted by Shaik Mohammed
1 - 3 yrs
₹2L - ₹0.0L / yr
Chennai
Skills
inbond voice process
US shift
good communication skills
We are product development company. • Should have Good Communication Skills • Ready to work in US Shifts • Comfortable for Inbound Voice process • Drop will be provided (No pick up)
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About GBIT India Pvt Lyd

Founded
Type
Size
Stage

About

Global Bridge Info Tech(GBIT) delivers NXT-GEN IT services across USA & India.GBIT has Global experience in IT consulting, system integration and Remote Infrastructure Managed Services.
Read more

Connect with the team

Profile picture
Shaik Mohammed
Profile picture
Pushpalatha Kotha

Company social profiles

bloglinkedin

Similar jobs

Briidea
Hanuman Karhale
Posted by Hanuman Karhale
Pune
2 - 5 yrs
₹3L - ₹7L / yr
skill iconPHP
skill iconBootstrap
API

Job Title: PHP Developer (Fintech)

Location: Pune (Work From Office)

Experience: 2 to 8 years

Salary: Competitive, as per industry standards

About Us

Briidea Innovetures is a leading fintech solutions provider based in Pune, specializing in Loan Origination Systems (LOS) and digital payment automation. We are seeking a highly skilled PHP Developer with fintech experience to develop and enhance the backend and frontend of our core products, SyncFinnect and LOS. If you have expertise in payment API integrations, eNACH, UPI Autopay, and WhatsApp Business API, we would love to hear from you.

Job Description

As a PHP Developer at Briidea Innovetures, you will be responsible for building and maintaining secure, high-performance fintech applications. You will work with cross-functional teams to develop robust payment solutions and ensure seamless API integrations.

Key Responsibilities

  • Develop and maintain web applications for SyncFinnect and LOS using PHP and related technologies.
  • Integrate payment APIs (Cashfree, Worldline, Digio) for UPI Autopay, eNACH, and other fintech functionalities.
  • Implement WhatsApp Business API for messaging automation.
  • Work with SMS APIs for transactional notifications.
  • Develop and optimize RESTful APIs for seamless fintech transactions.
  • Ensure security, scalability, and high availability of fintech applications.
  • Collaborate with front-end developers to integrate user-facing elements with server-side logic.
  • Troubleshoot, test, and debug applications to enhance performance.
  • Stay updated with fintech trends and industry best practices.

Qualifications & Skills

  • Bachelor's degree in Computer Science or a related field (preferred).
  • 2+ years of experience as a PHP Developer in the fintech sector.
  • Strong proficiency in PHP frameworks (Laravel, CodeIgniter) and best practices.
  • Experience with payment gateway APIs (Cashfree, Worldline, Digio) and fintech integrations.
  • Expertise in WhatsApp Business API, SMS APIs, and notification systems.
  • Knowledge of front-end technologies (HTML, Bootstrap, JavaScript, ReactJS, CSS).
  • Experience with MySQL/PostgreSQL and database optimization.
  • Strong understanding of RESTful API development and security best practices.
  • Problem-solving skills and attention to detail.
  • Excellent communication and teamwork abilities.

How to Apply

If you're passionate about fintech and have the skills to build cutting-edge solutions, we encourage you to apply!

Read more
iFuture Globistic Limited
Priyanka Marra
Posted by Priyanka Marra
Bengaluru (Bangalore)
0 - 2 yrs
₹2L - ₹3L / yr
Customer Service
Customer Support
English Proficiency

Roles & Responsibilities:

1. Answer incoming calls and respond to customers

2. Management and resolve customer complaints.

3. Research required information using available resources

4. Document all call information according to standard operating procedures

5. Forward the complaint to the concerned area technician

6. Resolve escalated customer complaints

7. Complete call logs and reports

8. Manage large amounts of inbound calls in a timely manner

Skills:

1. Proficient in relevant computer applications

2. 10th pass or any higher education

3. Excellent data entry and typing skills

4. Superior listening, verbal, and written communication skills

5. Ability to handle the stressful situation appropriately

6. Fluent in Kannada and English.

7. Ability to multi-task, set priorities and manage time effectively.

Job Types: Full-time, Regular / Permanent

Schedule:

 

  • Rotational shift

 

Education:

 

  • Higher Secondary(12th Pass) (Preferred)

 

Language:

 

  • Kannada and English (Preferred)

 

 

 
Edit job
 
Open
View public job page
Read more
Shvasa
at Shvasa
2 recruiters
Sumukh Shetty
Posted by Sumukh Shetty
Bengaluru (Bangalore)
3 - 6 yrs
₹4L - ₹7L / yr
Customer Success
Customer Support
Customer Relationship Management (CRM)
Customer Service

Shvasa is a yoga startup focussed on taking authentic yoga practices from India to the western world.

 

We are a team of internet entrepreneurs who love yoga as much as we love science.

 

Our vision is to lighten thw load of humanity one breath at a time.

 

The real pandemic in the world is stress, anxiety, and procrastination. Yoga has all the tools which if practiced consistently can help you reach your highest potential. Here we bring the best teachers on our platform and give them all the tools necessary to make a practitioner's journey easy and super effective.

 

We are a small team of calm and passionate folks who would want like-minded people, who share the love for yoga and also are the best in their respective specializations, to join our team.



  • Handle the dual role of being the face of the brand to the customers, and the voice of the customer to the company.
  • Handling customer queries related to Shvasa's products, brand, sales, payments and other related topics.
  • Own the Live chat feature and inbound customer calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Create and present reports as required.
  • Provide internal teams with constant feedback to improve products and processes as per valid customer needs.

Key skills required

  • Proven customer support experience or experience as a client service representative
  • Exposure to US customers, with excellent oral and written communication skills in English.
  • Ability to independently handle queries, proactively update one's own knowledge by keeping in touch with other stakeholders.
  • A customer focussed mindset with the sensitivity to handle complex queries and escalations as well.
  • Ability to work in fast paced and high pressure environment
  • Ability to problem solve, multi-task, prioritize, and manage time effectively Note: This is a night shift role.
Read more
Fieldproxy ( YC )
at Fieldproxy ( YC )
1 video
6 recruiters
Swaroop V
Posted by Swaroop V
Chennai
1 - 3 yrs
₹4L - ₹6L / yr
Customer Relationship Management (CRM)
Customer Service
Customer Retention

Fieldproxy is looking for a passionate Customer Success specialist. We are on a pace to grow 3x in size this year with our customer success team. This is an exciting opportunity for someone who is looking to uplift their Customer Success career in a rapidly growing SaaS start-up.

 

Key responsibilities:

 

  • Establishing customer engagement activities like onboarding and product implementation constantly while meeting the business metrics
  • Increase product adoption and customer retention rate

 

What we look for:

 

  • 2+ years of experience, preferably in a SaaS organization with at least 6+ months of domain expertise in Customer Success
  • Excellent presentation skills and writing skills
  • Ability to make a quick decision in a lean team
  • Strong communication skill is not expected as it is kept as a default checklist
  • Experience with a SaaS product would be preferred
  • Work exceptionally with the cross-functional teams(product, sales, pre-sales, marketing, developers, etc.)
  • Proactive in establishing deeper customer relationships
  • Minimize the churn rate and maximize the revenue by constantly creating opportunities for upselling
  • Familiar with the CRM tools preferred

 

What we provide in return:

 

  • Competitive salary
  • Opportunity to work in a fast-moving, high growth SaaS company
  • Company-paid Health insurance
  • A great learning experience with high paced growth opportunities
  • Hybrid and friendly work culture with always ready to help attitude colleagues
Read more
TecQ
at TecQ
Bevin George
Posted by Bevin George
Ernakulam
3 - 4 yrs
₹2.5L - ₹3L / yr
Inventory Management
Inside Sales
Direct sales
Sales management
Location - Tripunithura, Ernakulam

No of Vacancies - 1

Only male candidates

Attractive salaries and incentives will provide

Candidates should have at least 4 years or above experience in the showroom manager level in electronic products selling showrooms, preferably in the mobile phone sales section. candidates should be natives of Ernakulam district.
Read more
Brainbean Technolabs
Dhruvik Patel
Posted by Dhruvik Patel
Anand
1 - 5 yrs
₹2L - ₹6L / yr
Wordpress
skill iconPHP
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
+5 more

Responsibilities

  • Programming, developing, website coding, and producing data-driven web applications, and websites using WordPress and WooCommerce
  • Collaborate with designers, developers, and project managers on client projects
  • Consult with clients as needed
  • Contribute to the development of the misc. company special projects
  • Manage your own time & development between multiple projects & clients to meet deliverables
  • Follow and contribute to our internal standards
  • Keep up on the latest trends and best practices in web development
  • Other duties as assigned

Qualifications & skills

Frontend

  • Excellent knowledge of HTML5/XHTML, XML, AJAX, JavaScript/jQuery, CSS3
  • Excellent knowledge of WooCommerce and WordPress
  • Strong understanding and experience with SASS
  • Experience with responsive design without dependence on frameworks
  • The ability to translate PSDs and other assets created by design team into cohesive websites
  • Strong sense of visual design
  • An understanding of front-end optimization techniques
  • Knowledge of usability / user experience design is a plus
  • Experience maintaining version control using Git

Backend

  • Strong experience with custom WordPress theme development, including accommodating full user editability, complex layouts, and plugins that require theme customization – we don’t work with prebuilt themes so it is important to have the ability to create complex setups from scratch
  • Experience creating custom themes for use with WooCommerce
  • Familiarity with various commonplace and proven plugins such as: Advanced Custom Fields, Gravity Forms, The Events Calendar, s2Member, BuddyPress
  • Experience with creating custom WordPress plugins is a plus
  • Thorough understanding of custom post types and taxonomies
  • Working knowledge of basic PHP and MySQL
  • An understanding of programming security best practices
  • Familiarity with issues in web design & development and accessibility is a plus
  • Familiarity with using command line tools on Linux servers is a plus
  • Familiarity with using git for source control is a plus
  • Involvement in the open source community is a plus
Read more
Smart Soc Solutions
at Smart Soc Solutions
6 recruiters
Sayantika Majumdar
Posted by Sayantika Majumdar
Bengaluru (Bangalore), Hyderabad
2 - 20 yrs
₹5L - ₹50L / yr
Physical Design
Static timing analysis
Application Specific Integrated Circuit (ASIC)
Floorplan Manager
Extraction
+1 more

Physical Design - JD

Experience: 2-20 yrs
1.Strong background of ASIC Physical Design: Floor planning, P&R, Extraction, IR Drop Analysis, Static Timing and Signal Integrity.                          
2.Hands-on experience on technology nodes like 7nm, 14nm, 10nm.
3.Good knowledge of EDA tools from Synopsys , Cadence and Mentor              
4.Hands-on experience in floor planning, placement optimizations, CTS and routing.                                  
5.Hands-on experience in cadence or Synopsys tool (Encounter, ICC, PT/PTSI, TEMPUS, DC, RC, VOLTAS)

Read more
Comprehensive Ayurveda Platform
Comprehensive Ayurveda Platform
Agency job
via Unnati by Gayatri Joshi
NCR (Delhi | Gurgaon | Noida)
6 - 15 yrs
₹20L - ₹30L / yr
Business Development
Customer Service
Channel Sales
Infrastructure
Retail
+9 more
Are you ready to join a fast-growing, hyper-focused company with a variety of people from very different walks of life - a close-to-perfect ecosystem for both personal and professional growth?
 
Our client is a Delhi based healthcare platform that is dedicated to Ayurveda and provides wellness solutions to its customers that is tailored and fine-tuned to their requirements. They have created a unique balance of Ayurvedic herbs and western medicine to come up with courses and medical advice which will not only rid their patients of the illness but also helps them bring the body back into balance.

Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
 
As a Country Manager, you will be overseeing the channel development strategies, web architecture and infrastructure requirements, and collaboration of information technology, sales, and operations teams to fulfill e-commerce business strategies.

What you will do:
  • Managing all aspects of the eCommerce business including, business planning, content strategy and development, promotional campaigns and other online marketing, customer service, web analytics and web technologies
  • Managing all online activities with respect to traffic acquisition, online presence, sales, conversion, managing internal data sources, margins and reporting
  • Total oversight of operations including order management, Inventory, ownership of payment and fraud web services, EDI (Electronic Data Interchange) receipt, and transactional flow of all orders
  • Developing and implementing technology road maps with the vendor to strategically drive sales and conversions, enhanced customer experience and continually elevate the site as a digital flagship destination
  • Driving continued innovation and best practice implementation
  • Supervising all activities and product development
  • Ensuring the prices of the products and the offers on the website are updated and there is quality control
  • Creating potential customer base, sales and satisfaction across the Indian and South-east Asian markets and territories and enhance the customer experience, execute customer order fulfilment, and maintain the organization of the website.
  • Analyzing data from market and consumer studies to generate commercial insights
  • Ensuring to make a proper scheduling of deliveries and coordinate well with the delivery team to avoid getting delays
  • Preparing reports to check the stocks of the products. Identify and report on key performance indicators, and opportunities for improvement on a regular basis
  • Managing the relationships with partners and ensure continuous end-to-end integration of the e-commerce business.

 

 

What you need to have:

  • Tier 1 colleges only. IIMs, XLRI, SP Jain etc.
  • Minimum 6 to 15 years of relevant work experience, preferably in Retail industry (FMCG, Retail, E commerce)  
  • Excellent communication and interpersonal skills (verbal and written)  
  • Strong analytical, data and problem-solving skills, with the ability to use the information for reporting  
  • Drive and manage own tasks effectively; work independently and be an effective contributor to the team 
  • Meticulous attention to detail and follow through
  • Extremely organised with superior time management skills Ability to multi-task and prioritise under tight schedules while maintaining production of high-quality work 
  • Self-accountability to follow-through with proper consistent updates to stake holders Proficiency with project-based tools such as Word, Excel, Project and PowerPoint 
Read more
Stupa Sports Analytics
at Stupa Sports Analytics
1 recruiter
Ritesh Kumar
Posted by Ritesh Kumar
NCR (Delhi | Gurgaon | Noida), Sonipat
2 - 6 yrs
₹8L - ₹12L / yr
skill iconiOS App Development
skill iconSwift
skill iconObjective C
Xcode

We are looking for a person that is a skilled full-stack iOS mobile app developer, is fun and inspiring to work with, and is passionate about our mission. There are a lot of opportunities to further develop your own skills through future enhancements. Experience in the respective profile is required but the willingness to learn in a fast-paced environment is a must.

 

Read more
Intellicar Telematics Pvt Ltd
Shajo Kalliath
Posted by Shajo Kalliath
Bengaluru (Bangalore)
3 - 7 yrs
₹4L - ₹8L / yr
skill iconJavascript
skill iconAngular (2+)
User Interface (UI) Development
Front End Developer About Intellicar Telematics Pvt Ltd Intellicar Telematics Private Limited is a vehicular telematics organization founded in 2015 with the vision of connecting businesses and customers to their vehicles in a meaningful way. We provide vehicle owners with the ability to connect and diagnose vehicles remotely in real-time. Our team consists of individuals with an in-depth knowledge and understanding in automotive engineering, driver analytics and information technology. By leveraging our expertise in the automotive domain, we have created solutions to reduce operational and maintenance costs of large fleets, and ensure safety at all times. Solutions: Enterprise Fleet Management, GPS Tracking Remote engine diagnostics, Driver behavior & training Technology Integration: GIS, GPS, GPRS, OBD, WEB, Accelerometer, RFID, On-board Storage. Intellicar’s team of accomplished automotive Engineers, hardware manufacturers, Software Developers and Data Scientists have developed the best solutions to track vehicles and drivers, and ensure optimum performance, utilization and safety at all times. We cater to the needs of our clients across various industries such as: Self drive cars, Taxi cab rentals, Taxi cab aggregators, Logistics, Driver training, Bike Rentals, Construction, ecommerce, armored trucks, Manufacturing, dealership and more. Job Responsibilities Develop new user-facing features Build reusable code and libraries for future use Ensure the technical feasibility of UI/UX designs Optimize application for maximum speed and scalability Assure that all user input is validated before submitting to back-end Collaborate with other team members and stakeholders Skills and Qualifications Proficient understanding of client-side scripting and JavaScript frameworks, including AngularJS (Mandatory skill), BackboneJS, node.js, bootstrap. Google Material Design, Google API, Google Maps. REST API and REST API frameworks Proficient understanding of web markup, including HTML5, CSS3 Knowledge of Interactions with Relational Databases, MQTT pipelines, NoSQL and other Distributed Databases Should be a self-learner and fast executer. BE/B.Tech, ME/M.Tech or equivalent qualification desired.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos