Customer Support - Mumbai (Inbound/Outbound)

We are currently hiring for a Full Stack MuleSoft Developer role for one of our leading clients in the Insurance domain. This is a contractual position (1+ year duration) that offers an exciting opportunity to work on high-impact integration projects using the latest technologies.

Please find the key details below:

🔹 Role: Full Stack MuleSoft Developer

🔹 Experience: 4+ Years

🔹 Employment Type: Contract

🔹 Location: Hybrid / Remote initially

💡 Full Stack MuleSoft Developer

Preferably Insurance Domain

• Candidate with 4+ years of experience with required skillset
• MuleSoft Anypoint Platform: Proficiency in using MuleSoft's integration platform, including design, development, and deployment of APIs and integrations preferred.
• Java, SpringBoot, JSP, Hibernate, Tomcat
• API Design and Development: Experience with RESTful and SOAP web services, as well as API design best practices. OpenAPI knowledge will be an advantage
• Integration Patterns: Knowledge of various integration patterns, including real-time and batch processing.
• Data Transformation: Familiarity with data transformation and mapping between different formats (JSON, XML, etc.).
• Cloud Technologies: Experience with cloud platforms (e.g., AWS, Openshift, Azure) and deployment of integrations in cloud, on-premise, and hybrid environments.
• DevOps Practices: Understanding of CI/CD processes, automation, and tools related to code deployment and version control (e.g., Maven, Jenkins, Git).
• Monitoring and Logging: Familiarity with monitoring tools and techniques for performance tuning and troubleshooting (e.g., Dynatrace, Splunk).
• In addition to your Integration technical expertise, you'll also liaise with architects, analysts, and developers to ensure that all deliverables are supported by the correct architectural implementation.
• Contribute and assist the team lead towards development of the backlogs, producing delivery plans as part of backlog of various initiatives. Contributes towards development of robust ways of working, including implementation of Agile practices.
• Help create an innovative, creative, and fun team culture, capable of developing advanced technologies
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• 5+ years’ experience in customer focused product management in a technical product, end-to-end implementation and deployment within cloud systems.
• Must have experience in SaaS applications.
• Must have knowledge of Angular 8+, Azure, HTML CSS, JQuery, JavaScript ASP.Net, C#, SQL Server 2012/2014+ etc.
• Should have sound knowledge of Object-Oriented (OOPS) concepts.
• Must have experience in end-to-end product ownership and project management.
• Good experience in Relational Database Management Systems, Database design and Normalization.
• Hands-on experience in design, development, and debugging of systems.
• Object-Oriented Design (OOD) to ensure scalability and maintainability.
• Experience managing multiple clients with strong knowledge of Agile/SCRUM processes.
• Hands-on experience in DevOps and Azure functions.

KEY DUTIES AND RESPONSIBILITIES

·         Working on and at times leading the full software development lifecycle of systems

• Solid technical background with understanding and/or hands-on experience in software development, web technologies.
• Works with the product development team on the validation and verification process.
• Coordinate with the sales team to promote the product. 
• Experience of going through a full product lifecycle, integrating internal and external customer feedback into product requirements, managing change requests, driving prioritization and pre- / post-launch execution.
• Define product tasks and resource requirements.
• Analysis of systems, considering reliability, systems risks and code.
• Create technical and feature roadmaps along with release planning, sprint goals, and grooming of both technical and business functions.
• Manage project conflicts, challenges, and dynamic business requirements to meet expected deliverables.
• Experience in maintaining the document of application functionality.
• Excellent understanding of process management, improvement practices, operation services.
• Strong written and verbal communication skills.

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.

• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.

• Maintain and write clean code to ensure the product is of the highest quality.

Responsibilities

• Designing and implementing new features and functionality
• Establishing and guiding the website’s architecture
• Ensuring high-performance and availability, and managing all technical aspects of the CMS
• Helping formulate an effective, responsive design and turning it into a working theme and plugin.

Skills and Qualifications

• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• Strong understanding of PHP back-end development

• Must have - Javascript, React JS, React Native, Typescript
• Good to have - Andriod/iOS, Express.JS, Angular, VUE, Team Lead experience/Scrum Master, Design Experience
• Working Experience on building Dashboards, UI Prototypes, Internal Tools
• Profile - Independent, Self-Organised, Problem Solver

Job Responsibilities –

All activities related to CICS Systems Programming on IBM Mainframes running a large scale IT system

Installation and maintenance, debugging, performance and tuning, assisting applications programmers, support of a large variety of CICS sub product and related applications, and disaster recovery.

This may include working with other workgroups i.e. MQ Series, DB2, z/OS, Capacity and Performance Management and so Problem determination and resolution within expected time frame

Resolve problems in most effective way possible within SLA reaching root cause and preventing problems

Follow Change Management process to effectively manage environment changes

Support 24*7 on call support on rotation basis

Tracking and analysing performance and resource utilization of CICS systems

Recommend changes, upgrades, and enhancements based on the technical analysis

Develop and maintain technical documentation and knowledge bases

Upskill junior systems programmers

Required Skillsets –

Minimum 5+ years’ experience with CICS system Programming and administration

Strong knowledge of CICS, CICSplex and SMP/E

Good experience with Mainframe MQ administration

Experience working with: JCL, IPCS, diagnostic tools such as Omegamon or other equivalent tools

Skilled at troubleshooting problems in a CICS environment

Programming skills - COBOL,PL/1, C, REXX, Assembler

Proficient in working with high availability environment along with alignment to process (ITIL)

Ambitious individual who can work under own direction towards agreed targets/goals and with creative approach to work

Good interpersonal skills and team player

Added Advantage –

Experience with large complex environments running critical and 24*7 applications

Experiencewith aspects of MQ administration and operations

Proficiency with Assembler programming