Customer Support - Mumbai (Inbound/Outbound)

📌 Job Title: Business Development Specialist (SaaS – USA Market)

📍 Location: Trichy (On-site)

💼 Job Type: Full-Time

🕢Shift time : 07.30pm - 04.30 am

🧩 Experience: Minimum 3+ Years in B2B SaaS Lead Generation / Sales (US Market Preferred)

About the Role

We are a fast-growing SaaS company expanding into the US market and seeking a driven Business Development Specialist to accelerate our growth. This role requires a blend of strategic planning and hands-on execution — ideal for a competitive and results-oriented professional.

Key Responsibilities

Identify, research, and generate qualified leads across multiple channels including LinkedIn, email, calls, and digital campaigns

Build, track, and manage a strong sales pipeline using CRM tools (HubSpot preferred)

Collaborate closely with the sales team to schedule demos and ensure smooth client handoffs

Meet and exceed monthly lead generation & conversion targets

Track outreach KPIs and optimize campaigns for improved efficiency

What We’re Looking For

3+ years of proven experience in B2B SaaS lead generation or sales — preferably targeting the US market

Strong understanding of sales funnels, CRM systems, and prospecting tools (HubSpot, Apollo, LinkedIn Sales Navigator, etc.)

Excellent written and verbal communication with strong negotiation and follow-up skills

Self-starter mindset — proactive, accountable, and capable of working independently

Familiarity with the US B2B sales landscape will be an added advantage

Why Join Us

Opportunity to work with an ambitious, innovation-driven SaaS team

Ownership and autonomy in your role — your ideas matter

Performance-driven culture with clear growth pathways

Work environment focused on collaboration, skill development & career progression

Compensation

💰 Competitive salary + performance-based incentives

About the company:

We are an IT & Consulting organization helping Enterprises with their Analytics and Planning needs. Their Rockstar team has built multiple products and solutions to cater to our clients across sectors such as Retail & E-commerce, Consumer Goods, Pharmaceuticals & Life Sciences, Real Estate, Hi-tech, Manufacturing, and Automotive.

We have a geographic presence in the United States (Dallas) & India (Delhi-NCR, Mumbai, Bangalore & Kolkata) and have 600+ people, a strong world-class team. We are growing at a rapid pace and plan to double our growth each year. This provides immense growth and learning opportunities to those who are choosing to work with Polestar. We are serving customers across 20+ countries. Our expertise and deep passion for what we do has brought us many accolades. 

Profile Summary

We are looking for individuals with a leadership mindset in sales, who comes with strong consultative sales experience.

• Create a systematic, process-driven approach to partner outreach and relationship management.

• Keep a great ongoing relationship with Microsoft and offer new ways to grow the partnership.

• Can-do attitude individual who enjoys networking and establishing relationships.

• Manage high-value corporate partnerships and develop long-term strategies to secure multi-year strategic partnerships.

• Analyse and identify opportunities to secure new business by partnering with Microsoft.
• Drive the team towards sales targets, has visibility of all opportunities and risk, and ensures the team has a healthy pipeline and proposal tracking systems.
• Identify new markets to widen the market base for enhanced revenue and profit generation.
• Administer the entire sales process as per plan.
• Manage Microsoft engagements to design strategies to acquire more business deals through OEMs.
• Manage pricing and other sales proposal activities and provide support to the marketing department.
• Owns the business plan: financial target/proposal submission/revenue on hand/pipeline. Overall business planning and forecasting.
• Collaborate with Microsoft for conducting events for enhancing business growth.
• Negotiates with clients and uses the right levers in doing so. Clearly links the value of Polestar Solutions offerings with the price.

• Takes overall accountability for business planning and implementation.

• You have the resilience to bounce back after minor setbacks.
• You have the achievement orientation to achieve the target and do what it takes.
• You have the interpersonal skills to develop & sustain meaningful relationships.

• Excellent problem-solving skills, solution-oriented, and good analytical skills.
  ● Very good client-facing and communication/presentation skills.
  ● Excellent at consultative selling and building case studies.
  ● Ability to speak at external forums.
  ● Strong Collaboration and Networking skills.

We are looking for a React Native developer interested in building high-performance mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities
• Build pixel-perfect, buttery-smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.

• Firm grasp of the JavaScript and TypeScript language and its nuances, including ES6+ syntax
• Knowledge of functional and object-oriented programming
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like Android Studio, IntelliJ   
• We are only considering Pune-based candidates who can start immediately / within 30 days

• Creating a strategy towards growing customer base and creating plans for retention of existing customers
• Managing and growing client account base with the best interest of client in mind
• Developing new business with existing clients
• Identifying areas of improvement to increase revenue from the client
• Acting as Single Point of Contact
• Being the default point of contact in all customer account management related matters
• Handling client grievances; managing expectations and ensuring issue resolution
• Coordinating with internal team for delivery of client requirements
• Ensuring timely and successful delivery of solutions based on client requirements
• Supporting Sales Team in negotiating contracts and closing deals
• Getting new leads from existing businesses for sales team
• Ensuring timely invoicing and revenue realization

Desired Candidate Profile

• 3 to 5+ years of Account Management experience
• SaaS/ IT preferable
• Strong interpersonal skills
• Very strong business writing and communication skills
• Strong technical understanding    

Information Security Specialist

Notice Period: 45 days / Immediate Joining

Banyan Data Services (BDS) is a US-based data-focused Company that specializes in comprehensive data solutions and services, headquartered in San Jose, California, USA. 

We are looking Information Security Specialist who has the expertise and deep knowledge of Information security regulations, compliance, and SIEM tools, and the ability to develop, describe and implement Security Baselines and Policies.

It's a once-in-a-lifetime opportunity to join our rocket ship startup run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges. 

Key Qualifications

· Design, deploy, and support Information Security Solutions provided by BDS

· Assist clients to carry out the IT Risk Management assessment on both on-prem and cloud platforms

· Provide subject matter expertise on IT security compliances during the security audits to meet various security governances.

· Research and strategic analysis of existing, and evolving all IT and data security technologies

· Establish baselines to define required security controls for all infrastructure components and application stack

· Follow latest vulnerabilities and threats intelligence updates across a wide range of technologies and make recommendations for improvements in the security baselines.

· Overseeing security event monitoring, understand the impact, and coordinate remediation efforts

· Create and optimize the SIEM rules to adjust the specification of alerts in responding to incident follow up

· Must be able to work a flexible schedule during off-hours

Key Skills & Qualification

· Minimum of 4 years relevant work experience in information/cyber security, audit, and compliance

· Certifications in any of technical security specialty (e.g., CISA, CISSP, CISM)

· Experience in managing SIEM products like Arcsight, Qradar, Sumo Logic, RSA NetWitness Suite, ELK, Splunk

· Exposure of the security audit tools on public cloud platforms

· Solid understanding of the underlying LINUX/UNIX and Windows OS security architecture

· Certified Ethical Hacker would be a plus

· Handling of Security audits is a must

· Proven interpersonal skills while contributing to team effort by accomplishing related results

· Passion for learning new technologies and the ability to do so quickly.

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