Inside Sales Representative

Job Summary:

• We are looking for a highly motivated and skilled Software Engineer to join our team.
• This role requires a strong understanding of the software development lifecycle, proficiency in coding, and excellent communication skills.
• The ideal candidate will be responsible for production monitoring, resolving minor technical issues, collecting client information, providing effective client interactions, and supporting our development team in resolving challenges

Key Responsibilities:

• Client Interaction: Serve as the primary point of contact for client queries, provide excellent communication, and ensure timely issue resolution.
• Issue Resolution: Troubleshoot and resolve minor issues related to software applications in a timely manner.
• Information Collection: Gather detailed technical information from clients, understand the problem context, and relay the information to the development leads for further action.
• Collaboration: Work closely with development leads and cross-functional teams to provide timely support and resolution for customer issues.
• Documentation: Document client issues, actions taken, and resolutions for future reference and continuous improvement.
• Software Development Lifecycle: Be involved in maintaining, supporting, and optimizing software through its lifecycle, including bug fixes and enhancements.
• Automating Redundant Support Tasks: (good to have) Should be able to automate the redundant repetitive tasks Required Skills and Qualifications:

Mandatory Skills:

• Expertise in at least one Object Oriented Programming language (Python, Java, C#, C++, Reactjs, Nodejs).
• Good knowledge on Data Structure and their correct usage.
• Open to learn any new software development skill if needed for the project.
• Alignment and utilization of the core enterprise technology stacks and integration capabilities throughout the transition states.
• Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives.
• Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them.
• Good knowledge on the implications.
• Experience architecting & estimating deep technical custom solutions & integrations.

Added advantage:

• You have developed software using web technologies.
• You have handled a project from start to end.
• You have worked in an Agile Development project and have experience of writing and estimating User Stories
• Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical issues to non-technical clients.
• Client-Facing Experience: Strong ability to interact with clients, gather necessary information, and ensure a high level of customer satisfaction.
• Problem-Solving: Quick-thinking and proactive in resolving minor issues, with a focus on providing excellent user experience.
• Team Collaboration: Ability to collaborate with development leads, engineering teams, and other stakeholders to escalate complex issues or gather additional technical support when required.

Preferred Skills:

• Familiarity with Cloud Platforms and Cyber Security tools: Knowledge of cloud computing platforms and services (AWS, Azure, Google Cloud) and Cortex XSOAR, SIEM, SOAR, XDR tools is a plus.
• Automation and Scripting: Experience with automating processes or writing scripts to support issue resolution is an advantage.

Work Environment:

• This is a rotational shift position
• During evening shift the timings will be (5 PM to 2 AM), and you will be expected to work independently and efficiently during these hours.
• The position may require occasional weekend shifts depending on the project requirements.
• Additional benefit of night allowance.

Job Summary:

We are looking for a creative and motivated Junior Graphic Designer to support our design team in creating high-quality visual content. The candidate should have a basic understanding of design principles, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Assist in designing marketing materials including social media creatives, posters, banners, brochures, and presentations.
• Support senior designers in developing brand-specific graphics and layouts.
• Create simple video edits, reels, or motion graphics (optional, if applicable).
• Collaborate with the marketing and content teams to ensure visual consistency.
• Edit and retouch images as required.
• Maintain proper file organization and follow brand guidelines.
• Handle multiple tasks and meet project deadlines.

Requirements:

• Bachelor’s degree in Graphic Design, Fine Arts, or a related field
• Basic proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Knowledge of Canva or other online design tools is a plus.
• Good understanding of typography, color theory, and layout design.
• Strong creativity and willingness to learn.
• Ability to take constructive feedback and improve.
• Strong communication and teamwork skills.

Preferred Skills (Optional):

• Basic knowledge of video editing tools (Premiere Pro / After Effects).
• Experience with social media content creation.
• Basic understanding of UI/UX principles.

Work Experience:

• Should have 8+ years of relevant experience from BPO background.
• In depth sales experience, with industry expertise and proven track record against getting good campaigns & generating revenue.
• Experience in transitioning campaigns on board (Inbound/Outbound) Lead Gen, Survey, and Sales.
• Should have in depth knowledge in negotiating/Quoting prices of different work models.

Key activities/Responsibilities

- Identify potential leads independently through networking, cold-calling and/or other sources in the assigned territory/geography.

- Creating and closing new business opportunities for the company

- Work closely with delivery functions in ensuring successful execution of projects.

- Develop relationships with potential clients through presentations, business networking, telephone calls, personal emails, personal mailings, business forums, and/or other business or social Networking.

Job Title: Senior Java Developer - Experience: 4.5 + years

Roles and Responsibilities:

·     Translate application storyboards and use cases into high-quality, efficient code.

·     Design, develop, and maintain clean, reusable Java code.

·     Take full ownership of modules, ensuring timely deployment to production.

·     Optimize application performance, quality, and responsiveness.

·     Identify and resolve bottlenecks, bugs, and technical issues.

·     Maintain high standards of code quality, organization, and automation.

·     Write well-structured, testable, and efficient code.

·     Investigate new technologies and approaches, presenting them for architectural review.

·     Participate in code reviews and provide constructive feedback to peers.

·     Stay current with the latest technologies and trends.

Desired Candidate Profile:

·     Strong proficiency in Core Java (OOP, Collections, Threads, Regular Expressions, Exception Handling).

·     Solid understanding of object-oriented programming.

·     Ability to write clean, readable Java code.

·     Knowledge of scalable application design principles.

·     Strong experience with Relational Databases, SQL, and ORM technologies (e.g., MySQL, Hibernate).

·     Proficiency in software design and development using Java, J2EE, Spring Boot, Spring Security, and Hibernate.

·     Experience with test-driven development.

·     Familiarity with CI/CD processes for build and deployment.

Must-Have:

·     Java 8/Java 11 experience.

·     Expertise in the Spring Framework.

·     Hands-on experience with relational databases (Oracle/MySQL/PostgreSQL/SQLServer).

·     Proficiency in building scalable REST APIs (capable of handling 20k+ simultaneous users).

·     Willingness to work with new technologies.

·     Strong communication skills.

Nice to Have:

·     Experience with React JS, and JavaScript framework.

·     Microservices architecture knowledge.

·     Familiarity with Redis, AWS S3, AWS Lambda, and NoSQL databases.

·     CI/CD experience.

Brilworks will support your growth in these areas where necessary! :)

As a developer at CultureMonkey, you will be joining a world-class team of domain experts who are passionate about technology and people. An ideal day at CultureMonkey will see you working closely with the founding team to ideate and implement new features to enhance our product. As an organization helping top companies build a positive work culture, we are pretty serious about practicing what we preach. Work-life balance is a big deal here!

What you bring to the table:

• Writing and maintaining reliable code that abides to Object Oriented Design.
• Own up implementation of the entire module (comprises front-end and back-end components)
• Identifying and fixing bottlenecks and bugs in the product.
• Collaborate with customer success team to understand and analyze the requirements to build efficient solutions.
• Maintaining APIs.
• Participate in design reviews and architecture discussions.
• Optimize application for performance and scalability.

What it takes:

• Ability to learn and write production-ready code
• Basic understanding of Object oriented programming and MVC.
• Exposure to front-end technologies, such as JavaScript, HTML5, and CSS3.
• Familiar in database concepts and writing SQL queries.
• Strong collaboration and communication skills with an ability to communicate technical information, both written and oral, to technical and non-technical reviewers.

Extra brownie points if you have

• Hands on experience in Ruby on Rails.
• Basic understanding of Elastic-search
• Proficient understanding of Git
• Exposure to RESTful api.

Apart from financial gains, to know more about the benefits of working at CultureMonkey, you can refer to the following link: https://www.culturemonkey.io/life-at-cultureMonkey/

YRG Care

Established in 1993, Y.R. Gaitonde Centre for AIDS Research and Education (YRG CARE) is a premier non-government organization providing comprehensive HIV services in India. Its objective is to provide prevention, care, support and treatment services for people living with HIV/AIDS, to prevent new infections, and to ensure that patients and their families are treated with dignity. It is one of the sub-recipients of Johns Hopkins University (JHU) for the ACCELERATE program, a five-year program supported by United States Agency for International Development (USAID) in India.

Job description:  

• Review and analyse system specifications
• Collaborate with QA Engineers to develop effective strategies and test plans
• Execute test cases manual and analyse results
• Evaluate product code according to specifications
• Create logs to document testing phases and defects
• Report bugs and errors to development teams
• Help troubleshoot issues
• Conduct post-release/ post-implementation testing
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• Devise procedures to inspect and report quality issues
• Development of flow documents of individual modules for Documentation and QA purposes
• The tracking of tasks will be managed via the tool JIRA and the report generated from the tool will substantiate the invoice. Invoice to be produced weekly