Customer Success manager

Job Description: 

Wissen Technology is looking for a skilled Automation Anywhere Engineer to join our dynamic team in Bangalore. The ideal candidate will have hands-on experience in Automation Anywhere , Document Automation , SQL , and  Python , with a strong background in designing and implementing automation solutions.   

Key Responsibilities:   

- Design, develop, and deploy automation solutions using Automation Anywhere.   

- Work on  Document Automation  to extract, process, and validate structured/unstructured data.   

- Develop scripts and automation solutions using  Python for enhanced process efficiency.   

- Optimize data processing workflows and database queries using  SQL.   

- Collaborate with cross-functional teams to identify automation opportunities and enhance business processes.   

- Perform unit testing, debugging, and troubleshooting of automation scripts.   

- Ensure adherence to industry best practices and compliance standards in automation processes.   

- Provide support, maintenance, and enhancements to existing automation solutions.   

Required Skills & Qualifications:   

- 4 to 8 years  of experience in RPA development using Automation Anywhere.   

- Strong expertise in Automation Anywhere A360(preferable).   

- Hands-on experience with Document Automation tools and technologies.   

- Proficiency in Python  for scripting and automation.   

- Strong knowledge of SQL for data processing and querying.   

- Experience in troubleshooting, debugging, and optimizing automation workflows.   

- Ability to work in an Agile environment and collaborate with cross-functional teams.   

- Excellent problem-solving skills and attention to detail.   

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.

Role Overview:

We are seeking a Customer Success professional to lead and oversee the Customer Success department for our SMBG clients. This role involves managing a team Customer Success Executives. You will be responsible for driving end-to-end customer journey - from onboarding to product adoption, engagement, and retention - while building scalable processes suitable for a high-volume customer base.

Key Responsibilities:

• Lead and mentor team of Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 3-6 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India

About Us:

Tradelab Technologies Pvt Ltd is not for those seeking comfort—we are for those hungry to make a mark in the trading and fintech industry. If you are looking for just another backend role, this isn’t it. We want risk-takers, relentless learners, and those who find joy in pushing their limits

every day. If you thrive in high-stakes environments and have a deep passion for performance driven backend systems, we want you.

What You Will Do:

• We’re looking for a Backend Developer (Python) with a strong foundation in backend technologies and a deep interest in scalable, low-latency systems.

• You should have 3–4 years of experience in Python-based development and be eager to solve complex performance and scalability challenges in trading and fintech applications.

• You measure success by your own growth, not external validation.

• You thrive on challenges, not on perks or financial rewards.

• Taking calculated risks excites you—you’re here to build, break, and learn.

• You don’t clock in for a paycheck; you clock in to outperform yourself in a high-frequency trading environment.

• You understand the stakes—milliseconds can make or break trades, and precision is everything.

What We Expect:

• Develop and maintain scalable backend systems using Python.

• Design and implement REST APIs and socket-based communication.

• Optimize code for speed, performance, and reliability.

• Collaborate with frontend teams to integrate server-side logic.

• Work with RabbitMQ, Kafka, Redis, and Elasticsearch for robust backend design.

• Build fault-tolerant, multi-producer/consumer systems.

Must-Have Skills:

• 3–4 years of experience in Python and backend development.

• Strong understanding of REST APIs, sockets, and network protocols (TCP/UDP/HTTP).

• Experience with RabbitMQ/Kafka, SQL & NoSQL databases, Redis, and Elasticsearch.

• Bachelor’s degree in Computer Science or related field.

Nice-to-Have Skills:

• Past experience in fintech, trading systems, or algorithmic trading.

• Experience with GoLang, C/C++, Erlang, or Elixir.

• Exposure to trading, fintech, or low-latency systems.

• Familiarity with microservices and CI/CD pipelines.

🌍 We’re Hiring: AI Success & Solutions (Lead / Manager / Director) | Remote | Full-time

Are you passionate about bridging AI technology with real business impact?

Do you enjoy working customer-facing, driving solution delivery, and ensuring measurable outcomes?

We’re looking for specialists in AI Success & Solutions to lead end-to-end delivery of enterprise AI projects. This role blends Solutions Architecture with Customer Success, partnering with clients to turn AI capabilities into tangible business value.

What You’ll Do:

🔹 Partner with Sales & Data Science to understand client challenges and define success criteria

🔹 Design solution architecture and data pipelines tailored to each use case

🔹 Own post-sale execution: manage projects, facilitate deployment, and track measurable outcomes

🔹 Ensure operational excellence with documentation, version control, and team coordination

🔹 Identify growth opportunities and act as a trusted strategic advisor to clients

What We’re Looking For:

✔️ 6+ years in hybrid technical + customer-facing roles (Solutions Architect, Customer Success, Engagement Manager)

✔️ Experience with applied Data Science, ML, GenAI (LLM prompting, RAG)

✔️ Proven ability to deliver AI or data-driven solutions in consulting or startup environments

✔️ Excellent storytelling and business value articulation for technical and executive audiences

✔️ Strong project management, ownership, and attention to detail

✔️ Global client experience preferred; professional fluency in English required

✨ Why Join Us:

• Drive measurable impact for Fortune 500 customers worldwide
• Be part of a category-defining AI company bridging agents and experts
• Own strategic accounts end-to-end and shape modern AI success
• Work with a high-performance, cross-functional team
• Globally competitive compensation & benefits

Your challenge

As a DevOps Engineer, you’re responsible for automating the deployment of our software solutions. You interact with software engineers, functional product managers, and ICT professionals daily. Using your technical skills, you provide internal tooling for development and QA teams around the globe.

We believe in an integrated approach, where every team member is involved in all steps of the software development life cycle: analysis, architectural design, programming, and maintenance. We expect you to be the proud owner of your work and take responsibility for it.

Together with a tight-knit group of 5-6 team players, you develop, maintain and support key elements of our infrastructure:

• Continuous integration and production systems
• Release and build management
• Package management
• Containerization and orchestration

Your team

As our new DevOps Engineer, you’ll be part of a large, fast-growing, international team located in Belgium (Antwerp, Ghent, Wavre), Spain (Barcelona), Ukraine (Lviv), and the US (Atlanta). Software Development creates leading software solutions that make a difference to our customers. We make smart, robust, and scalable software to solve complex supply chain planning challenges.

Your profile

We are looking for someone who meets the following qualifications:

• A bachelor’s or master’s degree in a field related to Computer Science.
• Pride in developing high-quality solutions and taking responsibility for their maintenance.
• Minimum 6 years' experience in a similar role
• Good knowledge of the following technologies: Kubernetes, PowerShell or bash scripting, Jenkins, Azure Pipelines or similar automation systems, Git.
• Familiarity with the Cloud–Native Landscape. Terraform, Ansible, and Helm are tools we use daily.
• Supportive towards users.

Bonus points if you have:

• A background in DevOps, ICT, or technical support.
• Customer support experience or other relevant work experience, including internships.
• Understanding of Windows networks and Active Directory.
• Experience with transferring applications into the cloud.
• Programming skills.

Soft skills

Team Work 

Pragmatic attitude

Passionate

Analytical thinker

Tech Savvy

Fast Learner

Hard skills

Kubernetes 

CI/CD

Git 

Powershell

Your future

At OMP, we’re eager to find your best career fit. Our talent management program supports your personal development and empowers you to build a career in line with your ambitions.

Many of our team members who start as DevOps Engineers grow into roles in DevOps/Cloud architecture, project management, or people management.

Job Title: Full Stack Developer (.NET + React)

Location: Pune, India

(Please apply only if you are currently based in Pune)

Experience: 3+ years (Full Stack Development)

Notice Period: Immediate Joiners Only.

About the Role

We are looking for a highly skilled Full Stack Developer with expertise in .NET and React to join our growing team in Pune. This role demands a strong understanding of backend and frontend technologies to contribute to high-impact enterprise projects. If you're passionate about clean architecture, performance, and scalability, and you're available to join immediately, we want to talk to you.

Key Responsibilities:

• Develop and maintain scalable web applications using .NET (C#) for backend and React.js for frontend.
• Design and implement RESTful APIs and integrate them with the frontend.
• Collaborate with UI/UX designers, QA engineers, and other developers to deliver quality products.
• Participate in code reviews and maintain high standards for code quality.
• Optimize application performance, scalability, and responsiveness.
• Maintain version control using Git and participate in CI/CD pipeline processes.

Required Skills:

• Strong hands-on experience in .NET Core / ASP.NET Core (Web API)
• Solid experience with React.js and JavaScript/TypeScript
• Experience with Entity Framework / Dapper, LINQ, and SQL Server
• Proficiency in HTML5, CSS3, SCSS, and modern frontend development practices
• Knowledge of REST API design, token-based authentication (JWT/OAuth)
• Familiarity with Git, CI/CD tools, and agile development practices

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Software Engineer III at JPMorgan Chase within the Asset & Wealth Management, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Expert level in the programming on Python. Experience designing and building APIs using popular frameworks such as Flask, Fast API
• Familiar with site reliability concepts, principles, and practices
• Experience maintaining a Cloud-base infrastructure
• Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
• Emerging knowledge of continuous integration and continuous delivery tools (e.g., Jenkins, Jules, Spinnaker, BitBucket, GitLab, Terraform, etc.)
• Emerging knowledge of common networking technologies

Preferred qualifications, capabilities, and skills

• General knowledge of financial services industry
• Experience working on public cloud environment using wrappers and practices that are in use at JPMC
• Knowledge on Terraform, containers and container orchestration, especially Kubernetes preferred

We are looking for a web designer who will be responsible for creating great websites for our clients. Primary duties include conceptualizing and implementing creative ideas for client websites, as well as creating visual elements that are in line with our clients' branding.

Responsibilities-

1.      Conceptualizing ideas with clients.

2.      Establishing design guidelines, standards, and best practices.

3.      Maintaining the appearance of websites by enforcing content standards.

4.      Designing visual imagery for websites and ensuring that they are in line with branding for clients.

Requirements-

• Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
• Proficiency in front-end development web programming languages such as HTML and CSS, JQuery, and JavaScript.
• Good understanding of content management systems.
• Up-to-date experience with international web protocols, standards, and technologies.
• Creative and open to new ideas.
• Adaptable and willing to learn new techniques.
• Excellent communication skills.

Additional information-

Job type- Full time- in office

Minimum experience- 1 year 

What Makes You A Great Fit:

● 3+ years of experience in a full stack development environment.

● Good understanding of data structures and algorithms.

● Experience with deployments.

● PostgreSQL or any other RDMS.

● Experience in project management, and documentation

Skills: Ruby on Rails, Vue JS, HTML, CSS

Work Mode: Work from home

Salary: Negotiable

Some of your key responsibilities would be:

1. Write simple, understandable, testable, and efficient code with a focus on solid

technical stability and performance.

2. Drive technical improvement by applying software craftsmanship in everyday work

as well as by identifying and executing larger refactoring/improvement

initiatives.

3. Contribute in the implementation of complex features and design work within the

team.

4. Being part of cross-team technical initiatives

5. Participate in and contribute to the team's Agile practices.

6. Take responsibility in maintaining high engineering standards, commitment to the

product and respect and attitude towards others.

We would love to hear about:

1. Hands-on experience with modern Ruby on Rails practices and development.

2. Experience with writing clean, maintainable and scalable code

3. Good awareness of the Ruby on Rails ecosystems and being in touch with the latest developments in this area

4. Experience in developing backend APIs/services, and micro-service architecture. APIs for mobile apps in particular is a bonus.

5. Have a clear understanding of database technologies, with previous experience with PostgreSQL being a bonus

6. A high-performance mindset to deliver good quality code and also an understanding of the product

Why Join us:

● Flexible timings

● Flexibility to work remotely

● We are looking for like-minded individuals who are passionate about code and are

enthusiastic about building great software.

● Work with founders closely

Our Values:

Ownership | Invest in Employees | Trust | Long Term | Meritocracy | Growth mindset

Eximius is a micro-VC which invests into early-stage startups. One of our portfolio startup iTribe is looking for "Hustlers", "First Principle Thinkers", "Crazy and trips on creating products out of the box from scratch", "Outspoken", "unafraid of users ripping your product".

Responsibilities:

• Craft clean, manageable code, maintain proper documentation and code integrity
• Design advanced applications in mobile which is the main user facing product
• Maintain quality and ensure responsiveness, cross platform optimisation of applications
• Create, test and deploy the applications on production servers
• Continuously discover, evaluate, and implement new technologies and frameworks to maximize development efficiency

• Responsible for security and data protection.
  
  Communication & Collaboration

• Collaborate with engineering and cross-functional teams to define, design, and ship new features
• Unblock peers and keep all the internal and external teams informed about the progress of development

Requirements

• 2-5 years working as a full-time professional developer (Mobile) and 1 Year experience in a flutter is a must
• Should be familiar with REST Api's, websockets and Databases in mobile integration.
• Pixel perfectionist in UI engineering, should have a nack of telling desinger about the do's and dont's
• Well-versed with Software Development Life Cycle
• Demonstrate the ability to be a self-starter, learn and implement new technologies/ frameworks
• Excellent analytical and problem-solving skills
• Understanding and implementation of security and data protection.

Why join iTribe?

• Opportunity to be part of the founding team and work directly with the founders
• Build a product which is not done in decades
• Competitive Salary
• ESOPs - ownership in the company
• Medical Insurances
• Subscriptions to premium platforms for learning
• Books that you ask for
• Friendly leave policy