Customer Success manager

Job Description: Python Engineer

Role Summary

We are looking for a talented Python Engineer to design, develop, and maintain high-quality backend applications and automation solutions. The ideal candidate should have strong programming skills, familiarity with modern development practices, and the ability to work in a fast-paced, collaborative environment.

Key Responsibilities:

Python Development & Automation

• Design, develop, and maintain Python scripts, tools, and automation frameworks.
• Build automation for operational tasks such as deployment, monitoring, system checks, and maintenance.
• Write clean, modular, and well-documented Python code following best practices.
• Develop APIs, CLI tools, or microservices when required.

Linux Systems Engineering

• Manage, configure, and troubleshoot Linux environments (RHEL, CentOS, Ubuntu).
• Perform system performance tuning, log analysis, and root-cause diagnostics.
• Work with system services, processes, networking, file systems, and security controls.
• Implement shell scripting (bash) alongside Python for system-level automation.

CI/CD & Infrastructure Support

• Support integration of Python automation into CI/CD pipelines (Jenkins).
• Participate in build and release processes for infrastructure components.
• Ensure automation aligns with established infrastructure standards and governance.
• Use Bash scripting together with Python to improve automation efficiency.

Cloud & DevOps Collaboration (if applicable)

• Collaborate with Cloud/DevOps engineers on automation for AWS or other cloud platforms.
• Integrate Python tools with configuration management tools such as Chef or Ansible, or with Terraform modules.
• Contribute to containerization efforts (Docker, Kubernetes) leveraging Python automation.

Position Overview:

We are looking for an experienced, agile, and strategic Vendor Procurement professional to strengthen and expand our talent and project outsourcing ecosystem. This role is key to managing

vendor partnerships across Recruitment, US Sourcing, SME Hiring, Freelancers, and Project-based Outsourcing. You will work closely with Talent Acquisition, US Sourcing, Project Delivery, and Business Heads to build, onboard, manage, and optimize a strong pool of vendors, freelancers, and sourcing partners.

Key Responsibilities:

•Identify, evaluate, and onboard vendors and suppliers for:

o Recruitment services (India and US)

o US SME sourcing for EdTech and digital projects

o Freelancer talent pools (Instructional Designers, SMEs, Editors, Developers, etc.)

o Project-based outsourcing vendors (domestic and international)

•Manage contract negotiations, rate finalizations, and SLA definitions with sourcing and outsourcing vendors.

•Track vendor performance, quality of submissions, and fulfilment timelines.

•Maintain a live vendor database, contract repository, rate cards, and engagement trackers.

•Ensure compliance with procurement policies, legal documentation, and client-specific requirements.

•Coordinate closely with the US Sourcing Team to align on niche, senior, and freelance talent needs.

•Support pricing discussions, RFP/RFQ processes, and build scalable sourcing pipelines.

•Monitor spend, forecast vendor utilization, and support budget management in collaboration with Finance.

•Present regular vendor performance reports, dashboards, and procurement health metrics to leadership.

Key Skills & Competencies:

•2–6 years of experience in vendor management, procurement, sourcing operations, preferably in staffing, EdTech, BPO/KPO, or digital project outsourcing sectors

•Strong experience in US sourcing and vendor ecosystems (mandatory)

•Solid negotiation, contract management, and vendor relationship-building skills

•Exposure to freelance workforce models, SME staffing, and project outsourcing management

•Excellent communication, coordination, and stakeholder management abilities

•Proficiency in Excel, vendor management platforms, Zoho Recruit, or similar systems

•Strong data orientation—experience in creating and maintaining vendor dashboards and MIS

•Ability to work independently in a fast-paced, hybrid work setup

About Us :

Markowate is a digital product development company building digital products on AI, Blockchain, Mobile, and Web3 digital. We work with tech startups as their technical partner and help them with their digital transformation.

Role Overview: As a Solution Architect, you will collaborate with stakeholders, including business executives, project managers, and software development teams, to understand the organization's objectives and requirements. You will then design scalable and efficient software solutions that align with these requirements. Your role involves assessing technologies, creating architecture designs, overseeing the development process, and ensuring the successful implementation of the solutions.

"Note: Should have 9+ years of relevant experience. Must have worked with Node.js technology."

Responsibilities:

• Collaborate with stakeholders to understand and analyze business and technical requirements, and translate them into scalable and feasible solution designs.
• Develop end-to-end solution architectures, considering factors such as system integration, scalability, performance, security, and reliability.
• Research and evaluate new technologies, frameworks, and platforms to determine their suitability for the organization's needs.
• Provide technical guidance and support to development teams throughout the software development life cycle (SDLC) to ensure adherence to the architectural vision and best practices.
• Effectively communicate complex technical concepts to non-technical stakeholders, such as executives and project managers, and provide recommendations on technology-related decisions.
• Identify and mitigate technical risks by proactively identifying potential issues and developing contingency plans.
• Collaborate with quality assurance teams to define and implement testing strategies that validate the solution's functionality, performance, and security.
• Create and maintain architectural documentation, including diagrams, technical specifications, and design guidelines, to facilitate efficient development and future enhancements.
• Stay up-to-date with industry trends, best practices, and emerging technologies to drive innovation and continuous improvement within the organization.

Requirements:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Should have 9+ years of experience and relevant experience as a solution architect.
• Must have experience in Node.Js and should have deep understanding in AI/ML and data pipelines.
• Proven experience as a Solution Architect or a similar role, with a strong background in software development.
• In-depth knowledge of software architecture patterns, design principles, and development methodologies.
• Proficiency in various programming languages and frameworks.
• Strong problem-solving and analytical skills, with the ability to think strategically and propose innovative solutions.
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
• Experience in cloud computing platforms, such as AWS, Azure, or Google Cloud, and understanding of their services and deployment models.
• ​Familiarity with DevOps practices, continuous integration/continuous deployment (CI/CD) pipelines, and containerization technologies like Docker and Kubernetes.

• Build reports/dashboards in accordance to the user requirement and test/deliver as per the project plan.
• Provide estimates and contribute to defining timelines and project plans
• Support requirements gathering of the end-to-end solution development for SAP BW/4/HANA report development.
• Provide business expertise and best practice advise for Analysis for Office (AFO) tool
• Provide subject matter advice in the development of BW/4HANA Deliverables.​
• Assist project team with draft of functional specifications for Standard SAP BW/4HANA data models and views.​
• Support technical configurations, and build of the application, source management, change management and/or technical delivery components.​
• Work with project management to document and communicate risks and issues.  
• Read data from multiple data sources and transform, enrich, and aggregate data for an efficient presentation in an enterprise environment
• Work with onshore, offshore and 3rd party development teams to ensure coding, testing, debugging, and implementation activities are completed as required
• Ensure alignment to Sun Life SDLC and internal standards and compliance
• Transition projects and enhancements to Operations
• Support our operational team as needed with problem analysis, resolution, escalation, and reporting
• Collaborate closely with our internal teams (e.g. data architects, designers, business to business, business intelligence/reporting, server management, etc.) to deliver solutions for business needs.

• Develop product vision and key-value props for owned areas (strategy & roadmap). Drive alignment and excitement, aligning priorities and executing plans. Lead product development by collaborating with cross-functional teams of engineers, designers, business development managers, marketers, and other product leads.
• Manage all aspects of the product lifecycle, including problem definition, product strategy/roadmap, roadmap execution, customer needs, designs, product requirement documents
• Ensure accountability with Engineering (Internal/Vendor) on strict adherence to timelines & processes.
• Lead connection of technical and business worlds by breaking down complex problems into a roadmap and steps that drive product development.
• Understand markets, competition, and products in-depth to create clarity and drive the right set of requirements and specifications.
• Anticipate customers’ needs and market opportunities to drive improvements. Show empathy for customers, be sensitive to their needs and drive the feature team to deliver a great customer experience. Research and user test prototypes to maximise user satisfaction and performance
• Develop, cultivate and share thought leadership in emerging and trending technology areas.
• Define success criteria and performance metrics and drive telemetry requirements to measure results. Define, monitor, and analyse metrics for launched products and feed feedback into the product development process.
• An obsession with technology - pro-activeness in exploring and understanding the potential of technology and how to convert it to solve innate consumer needs
• Good in data-driven analytical skills and able to operate with partial information and ambiguity.
• Design thinking (UIUX), user empathy and deep understanding of Indian customers

• 4 to 8 years experience, including product experience, preferably in a fast-paced B2C internet/e-commerce/Edtech company
• B- Tech and MBA or equivalent experience (or equivalent industry experience)

• Track record of exhibiting technical depth and quick ramp-up on new products and technologies
• Ability to assume end-to-end ownership of large features and initiatives
• Proficiency in end-to-end innovation, planning, organizing, and executing.
• Solid written and verbal communication skills
• Self-motivated, can-do attitude and great at dealing with ambiguity
• Experience collaborating and communicating with cross-functional teams
• Experience in identifying, analysing and interpreting data to make data-led product decisions
• Understanding of capturing user insights to create exceptional user experiences
• Excellent focus on attention to detail, with quantitative skills
• Experience in building & leading high-performance teams
• UI/UX skills with an ability to get the best out of designers and recognize great design

• Strong development experience in Java, JavaScript on Node.js
• Proficiency in full-stack web application development (MEAN stack)
• Strong programming skills with experience in design, coding, and testing
• Proficiency with relational databases such as MySQL
• Good understanding of server-side CSS preprocessors (such as Sass, based on project requirements)
• Good experience with AJAX, REST, and JSON
• Experience with AWS cloud services will be an added advantage
• Understanding of Source Control tools for version control: GIT/SVN

Requirements

• Bachelor's degree in Computer Science, Engineering or a related subject
• 2 - 6 years of hands-on experience developing, implementing, and delivering web applications
• Excellent written and verbal communication skills 

• Your role will require you to take on complex tasks and transform them into intuitive accessible and easy-to-use designs.
• From creating user flows and wireframes to building user interface mock-ups and prototypes, we are sure this role will see your best potential.
• At each stage, you will anticipate what our users need, advocate for them and ensure that the final product surprises and delights them.

Roles and Responsibilities:

• Partner with product managers and engineers to oversee the development of a product from problem definition, concept to launch.
• Contribute to high-level strategic decisions with the product and executive teams.
• Design mobile interfaces that are incredibly simple, elegant, and enjoyable for users.
• Work with the design and product team, give and seek feedback in order to continually raise our bar for quality.
• Collaborate directly with engineers at every stage of a product’s creation.
• Ensure product excellence throughout the product development and implementation process.
• Up-to-date with the latest Product Designer trends, techniques, and technologies.
• Deliver detailed design flows and specifications, ensure product excellence throughout the product development and implementation process.

Basic Qualification:

• 3+ years designing excellent digital products for a cross-functional team; ideally with 2+ years focused on Mobile UX/UI
• A track record of advocacy for the customer and applying user research insights to your design
• Solid experience in creating wireframes, storyboards, user flows, process flows, and site maps.

Skills:

• Ideally familiar with most or all of the following: Conceptual design, user research, wireframing, UI prototyping, detailed design, usability testing, and implementation.
• Experience with industry-standard design tools (Figma, Adobe CC, etc...)
• Excellent communication and the ability to convince stakeholders to buy into your Concepts
• An understanding of business that is equal to your understanding of product owner needs

Functional Competencies:

• Strong experience in UI, UX Design.
• Knowledge of User Research and User Interaction.
• Deliver detailed design flows and specifications, ensure product excellence throughout the product development and implementation process.