Customer Success manager

Role & Responsibilities

We're looking for a Senior Visual Designer to own marketing design end-to-end at across the website, long-form content, brand promotions, events, sales collateral- decks, one pagers, social media, and everything in between — as we scale from 1 to 10. (work with marketers - PMM, FM, CM, GM, video designers and junior designers)

This is not a UX or Product Design role.

• Design systems: Build and evolve a scalable design system across the website, brand and marketing collaterals. Create reusable templates and component libraries that let the team execute at scale
• Website design: Own the end-to-end web design experience — collaborate with marketers, manage developer handoffs, and QA implementations for consistency and quality
• Product illustrations: Develop illustrations, flow diagrams, and guide motion assets (GIFs/animations) that make complex product concepts consumable
• Visual assets:
• Content & SEO: Assets that support organic content and repurposing
• Events: Print-ready collateral like backdrops, brochures, standees, swag
• ABM: Tailored assets for high-intent account-based campaigns.
• Socials and ads: Scroll-stopping creatives built to drive clicks and conversions across different channels
• Sales enablement: One-pagers, decks that help the sales team close
• Team and stakeholder management: You are comfortable working with marketers on different initiatives, managing design freelancers and external developers as needed

Ideal Candidate

• Strong Senior Visual Designer Profile (B2B SaaS / Marketing & Brand Design)
• Mandatory (Experience 1): Must have minimum 5+ years of experience in Visual Design / Brand Design / Marketing Design roles (not UI/UX focused)
• Mandatory (Experience 2): Must have minimum 2+ years of experience in B2B SaaS companies, preferably in startup environments (0→1 and/or 1→100 journey) with exposure to building and scaling brand/design systems
• Mandatory (Experience 3): Must have hands-on experience designing marketing and brand collaterals end-to-end including website assets, social media creatives, sales decks, one-pagers, event collaterals, and campaign creatives
• Mandatory (Skill 1): Strong expertise in typography, layout, color theory, composition, spacing, and visual hierarchy with high attention to detail and strong design taste
• Mandatory (Skill 2): Proven ability to create high-quality brand-led creatives across digital (social, ads, SEO content) and offline (events, print, brochures, swag) channels
• Mandatory (Skill 3): Must have experience in end-to-end website design, including working with marketers and developers, handling handoffs, and ensuring QA for final output
• Mandatory (Skill 5): Ability to create product illustrations, diagrams, and visual storytelling assets (including basic motion/GIFs) to simplify complex concepts
• Mandatory (Skill 6): Strong experience working with cross-functional marketing teams (PMM, content, growth, brand) and managing multiple stakeholders/projects
• Mandatory (Tools): Proficiency in Figma, Adobe Creative Suite (Photoshop, Illustrator, InDesign); basic understanding of motion tools is a plus
• Mandatory (Portfolio): Portfolio must showcase B2B SaaS design work, including marketing collaterals, website design, brand assets, and campaigns.
• Mandatory (Company): Product / B2B SaaS companies

1. Candidate should have atleast 1 - 2 years of experience in React Native
2. Candidate should be from Startups, Product, ecommerce, Gaming, Mobile App development Companies.
3. Need strong profiles from good Product-based companies Only. ( Candidates from service-based organizations will not be a fit for the requirement ).
4. Mandatory expertise in React Native and JavaScript/Typescript, with good knowledge of the mobile app development ecosystem for Android and iOS.
5. Candidate should have Good and Strong knowledge of state management libraries such as Redux, MobX, Toolkit or similar.
6. Candidate should have Debugging & Testing Skills
7. Candidate's Fundamentals should be good
8. Candidate should have Experience of End to End -From Code to Deployment
9. Need candidate with 1-3 years of experience Only.

Female candidates only

Job Summary:

As a Social Media Marketing Executive, you will be responsible for creating, managing, and optimizing our social media campaigns while leveraging PPC and SEO strategies to enhance our online presence and drive engagement.

Key Responsibilities:

PPC Campaign Management:

• Plan, execute, and optimize PPC campaigns across various platforms (Google Ads, Bing Ads, social media ads) to drive traffic, conversions, and ROI.
• Conduct keyword research, ad copy creation, bid management, and performance analysis to maximize campaign effectiveness.

SEO Strategy Development:

• Develop and implement SEO strategies to improve website visibility, keyword rankings, and organic traffic.
• Perform keyword research, on-page and off-page optimization, technical SEO audits, and content optimization to enhance search engine rankings.

Social Media Management:

• Create and manage social media content calendars, ensuring consistent and engaging posts across platforms (Facebook, Instagram, LinkedIn, Twitter, etc.).
• Monitor and analyze social media performance metrics, making data-driven decisions to optimize content and increase engagement.

Content Optimization and Creation:

• Collaborate with the content team to optimize website content, landing pages, and blog posts for SEO purposes.
• Develop compelling ad copy, headlines, and visuals for PPC campaigns to improve click-through rates and conversions.

Analytics and Reporting:

• Generate regular reports on PPC performance, SEO rankings, social media metrics, and campaign insights using tools like Google Analytics, SEMrush, or similar platforms.
• Interpret data to identify trends, opportunities, and areas for improvement, providing actionable recommendations to enhance overall digital marketing strategies.

Qualifications and Skills:

• Bachelor's degree in Marketing, Communications, or a related field.
• Proven experience in managing PPC campaigns (Google Ads, social media ads) and implementing SEO strategies to improve organic search results.
• Proficiency in PPC and SEO tools such as Google Ads, Google Analytics, SEMrush, Moz, or similar platforms.
• Strong analytical skills with the ability to interpret data and derive actionable insights.
• Excellent written and verbal communication skills.
• Creative thinking and ability to stay updated with industry trends and best practices.

Experience:

• 1 year of solid working experience

About Wokelo:

Wokelo.ai is a Gen-AI platform for investment research and insights. We are reimagining the future of work by unlocking human-like syntheses at scale. Our platform leverages proprietary technology and state-of-the-art LLM models to uncover rich insights and produce high fidelity analysis in minutes (read more about us here).

Wokelo is being leveraged by leading Private Equity, Investment Banks, Corporate Strategy,

Venture capital and Fortune 500 firms. We are headquartered in Seattle with a lean team co-located in the US and India. Our journey has attracted the backing of renowned venture funds and AI pioneers. We are looking for someone to help us scale up the business from 0 to 1.

What is in it for you:

• Opportunity to work in a disruptive first of its kind platform in the Generative AI-SAAS space

• Grow with us as we scale up, opportunity to build a category defining startup 

• Work in production grade environment employing various Gen-AI models at scale  

• Strong learning curve across NLP, ML models, LLM ops, DevOps, agent architectures, observability platforms

• Compensation and ESOPs commensurate for a founding member

• Remote/flexible work environment with travel relocation options to US/MENA/EMEA regions

Qualifications:

• 2+ years of experience in software development. Demonstrated ability to design customer-

focused, architecturally robust solutions that provide best-in-class software experiences for

our users

• In-depth programming knowledge of Python and Django (proficiency is must have)

• Prior experience in developing a SaaS platform (a strong plus)

• Prior experience in NLP engineering and building ML models (preferred)

• Prior experience in working with SQL/NoSQL databases is preferred

• Tech architecture/DevOps background is preferred, not mandatory

• Basic understanding of LLMs, RLHF, transformers, embeddings

• Strong understanding of Test Automation and integration of Testing with the development

process

• Champion of an engineering culture that emphasizes QA, Agile, DevOps, and CI/CD

• A pragmatic problem-solver who can identify the essence of a problem and deliver simple,

elegant solutions to that problem.

• Hustle attitude to be able to deliver and work on several products/features at the same time.

• Proficiency with distributed systems built on cloud infrastructure (Azure, AWS)

• Micro-services and serverless architecture. Understanding of Docker, Kubernetes

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

Demand Generation and Marketing Executive - Job Description

Position Summary: 

The Demand Generation and Marketing Executive will be responsible for developing and executing comprehensive, integrated B2B demand generation campaigns including email marketing, direct mail, webinar, and lead nurture tactics that deliver a consistent pipeline of high-quality qualified sales leads. The ideal candidate will have experience leading B2B demand generation campaigns and proven results in successfully planning, executing, building programs and reports in HubSpot, WordPress, google ads, LinkedIn sales navigator and analyzing results. 

This position is based out of our Pune office, and there may be ample opportunity to travel within India as and when required.

About Us:  Aikon is a small B2B SaaS company that is looking to accelerate its growth and increase usage of its iEngage.ai platform. Our platform enables Small and Large enterprises to build enterprise intelligence from conversations and interactions that already flow through its various communication channels. We use cutting edge Artificial Intelligence, Machine Learning and other Machine intelligence tools to augment human capabilities within the enterprise.

Key Responsibilities:

1. Lead Management:
1. Manage, nurture and convert inbound leads into qualified sales opportunities.
2. Identify strong potential prospects using initiative and creativity, to generate outbound lead opportunities
3. Assess and analyze a prospects current process and requirements;
4. Provide engaging and articulate information about Aikon Labs’  value proposition to potential customers.
5. Maintain well organized, up-to-date and accurate sales information and activity reports in Hubspot CRM system.
2. Sales Management:
1. Learn to manage complex enterprise sales throughout the sales cycle;
2. Efficient management of the sales pipeline using our  processes;
3. Confidently participate in the preparation of proposals and the presentation of professional product demonstrations, via webinars or face to face meetings;
4. Represent Aikon at corporate events or sales meetings independently or with colleagues;
5. Meet personal targets and work towards Aikon Labs’ growth objectives, sales goals, and profitability;
3. Communication:
1. Demonstrate the ability to interact professionally with potential customers via phone, email, telephone conferencing, webinars and face to face, to discover their business needs and develop a positive business relationship;
2. Provide accurate and timely information as required to project managers, the delivery team and senior management;
3. Proficient in the use of social media tools like LinkedIn, Twitter, SEO optimization, Google Analytics, Wordpress (basic), etc
4. Product Knowledge:
1. Develop a strong knowledge of Aikon Labs’ products and services in order to facilitate the sales process;
2. Understand and articulate how the benefits of Aikon’s products and services can meet customer’s needs in various business verticals;

Required Experience

1. 2 - 5 years’ proven experience in prospecting and lead generation some experience in sales management;
2. Experience of B-to-B sales, preferably in enterprise software solutions or in the cloud space or IT sector and has the ability to develop a good understanding of customer and market dynamics and requirements;
3. Proficient in managing the sales pipeline using CRM systems, preferably Salesforce CRM;
4. Experience of working collaboratively in a combined sales & marketing team.
5. Can evidence a track record of increasing sales revenue by hitting or exceeding personal targets.

Required Skills:

1. Has highly developed all-round interpersonal skills.
2. Excellent communication, presentation, networking and negotiation skills.
3. Customer service oriented with a positive, well-motivated attitude.
4. Conscientious, hard-working and driven to improve sales and activity performance beyond targets.
5. Competent IT skills with a working knowledge of Microsoft Office, GSuite programs and social networking tools. Experience of Hubspot, Canva, InVideo would be an added advantage, but not essential.
6. Work closely within a small sales & marketing team and develop cooperative working relationships with all company colleagues;
7. Good organisational and time management skills with the flexibility to reprioritise as necessary.
8. Must be highly proficient in all aspects of English language, especially speaking, listening and writing skills.
9. Must be passionate about the AI solutions for enterprises and B2B SaaS industry.

Competitive salary offered (dependent on skills and experience); and opportunity to earn generous rates of target based incentives;