Responsibilities
- Manage the relationship with the CXO level at the client side.
- Act as a consultant and efficiently and amicably negotiate the timeline and scope with clients
- Manage relationships at various levels at client-side and ensure the business growth of Lentra by cross-selling its products
- Effectively work with various delivery teams and track the adherence of committed timelines
- Ensuring customer satisfaction and handling client communication including weekly status calls.
- Project estimation and handling pre-sales call when required
Candidate requirements
- Excellent client management skills (7+ years of experience in client interfacing role a minimum of 5+ years experience in managing client)
- Preferred to have programming background in any open-source language (e.g. Java, or . Net) and should still be well aware of key concepts
- Extensive experience in project/program management, resource management, scheduling, planning, deployment, support, and training.
- Experience in managing change requests and prioritization in a fast-changing environment.
- Excellent understanding of process management, improvement practices, change management process, operation services.
- Experience managing multiple clients
- Good communication and negotiation skills.
- Excellent articulation skills and should be a master of proactive communication
- Should act as an efficient bridge between the client and the delivery team
- Should be able to create impressive reports for external and internal stakeholders to manage the perception and raise timely escalation\
- Candidates from premier institutes are preferred.
- 30% travel time will be required.
Location & commitments
- This is a Permanent Opportunity.
- Job Location is Chennai
Shubham Vishwakarma
Full Stack Developer - Averlon
About Lentra AI
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We are seeking a proactive and customer-first Team Lead - Customer Support to manage a team of senior and junior support associates. The ideal candidate takes ownership without waiting for instructions, drives ticket closure, manages day-to-day operations across shifts, and ensures a consistently high-quality customer experience. This role also requires strong stakeholder management to unblock dependencies and close tickets end-to-end.
Work Mode
• Work at the office - Bangalore Location
• 6 days/week
• Rotational shifts between 7:00 AM – 10:00 PM
Job Description:
Key Responsibilities
• Lead, mentor, and manage a team of senior and junior customer support associates
• Monitor daily ticket queues, ensure SLA adherence, and drive timely closures
• Handle escalations with a customer-first mindset and ensure resolution end-to-end
• Maintain high standards of customer communication (clarity, empathy, accuracy)
• Plan and manage rosters, shift coverage, and hybrid team coordination
• Track productivity, adherence, attendance, and overall team performance
• Collaborate with Ops/Product/Tech/Finance teams to unblock and close tickets
• Identify recurring issues and drive process improvements to reduce repeat tickets
Key Result Areas
• SLA adherence: Consistent response and resolution performance
• Ticket closure & backlog: High closure rate and reduced aging/pending tickets
• Customer experience: Improved CSAT and reduced repeat contacts/escalations
• Escalation handling: Faster resolution and better ownership on critical cases
• Roster & shift management: Smooth coverage across rotational shifts with minimal gaps
• Team performance: Regular coaching and measurable improvement in productivity/quality
• Stakeholder coordination: Faster dependency closure and better cross-team collaboration
Mandate Skills :
• 3–5+ years of experience in Customer Experience and team management (TL experience preferred)
• Strong people management skills (handling senior + junior associates)
• Excellent written and verbal communication with a customer-first mindset
• Proactive ownership, strong time management, and ability to multitask
• Comfortable with rotational shifts, rosters, and hybrid team management
• Strong stakeholder management and ability to drive closure across teams
• Familiarity with ticketing tools (Freshdesk, Zendesk, Intercom, or similar) is a plus
We are seeking a Bioinformatician with a strong background in genomics and transcriptomics, and proven experience with biological ontologies. The successful candidate will analyze outputs from pre-processed biological pipelines and support their integration into a biomedical knowledge graph.
Responsibilities:
Review and interpret genomics and transcriptomics datasets from existing pipelines
Leverage biological ontologies (e.g., GO, DO, HPO) to structure and standardize biological entities
Assist in designing and building components of a biological knowledge graph
Collaborate with computational biologists, data scientists, and software engineers
Document processes and contribute to reproducibility and data governance standards
Qualifications:
MSc or PhD in Bioinformatics, Computational Biology, or a related field
Strong knowledge of genomics and transcriptomics workflows
Experience working with biological ontologies and controlled vocabularies
Familiarity with RDF, OWL, or other semantic web technologies is a plus
Proficiency in Python, R, or similar data analysis tools
Excellent analytical and communication skills
Preferred Experience:
Previous work with knowledge graphs or biomedical data integration
Google AnalyticsJob Title - Performance Marketing Manager
Location - Pune
We are looking for a highly skilled and experienced Performance Marketing Manager to join our team at Propacity. In this role, you will drive digital marketing strategies specifically tailored for the real estate sector, focusing on customer acquisition, lead generation, and revenue growth.
You will have a deep understanding of various online marketing channels, analytics, and performance tracking to optimize campaigns and maximize return on investment (ROI). This role requires a data-driven mindset, strong analytical skills, and the ability to manage multiple projects simultaneously.
Responsibilities
- Develop and execute comprehensive performance marketing strategies to drive customer acquisition, retention, and revenue growth.
- Plan and manage digital advertising campaigns across various channels, including paid search, display advertising, social media advertising, and affiliate marketing.
- Conduct thorough market research and analysis to identify target audiences, competitive landscape, and emerging trends to optimize campaign targeting and messaging.
- Monitor and analyze key performance indicators (KPIs) to assess campaign effectiveness and identify areas for improvement.
- Develop and execute performance marketing campaigns across digital channels such as Google Ads, Facebook, Instagram, and LinkedIn
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- Utilize web analytics tools to track, measure, and report on campaign performance, providing actionable insights and recommendations for optimization.
- Lead client calls for optimization and reporting purposes.
Skills and Qualities:
- Bachelor's degree in marketing, business, or a related field. A master's degree is a plus.
- Proven 3+ years of work experience as a Performance Marketing Manager or in a similar digital marketing role.
- Experience of working in the Real Estate Industry.
- Strong understanding of performance marketing concepts, channels, and best practices.
- Proficiency in using digital advertising platforms, such as Google Ads, Facebook Ads Manager, and other programmatic platforms.
- Excellent communication and collaboration skills, with the ability to work cross-functionally and influence stakeholders.
- Up-to-date knowledge of the latest digital marketing trends, technologies, and industry best practices.
What We Offer:
- Learn from industry experts and scale your career in real estate performance marketing.
- Be part of an innovative, data-driven, and supportive team.
- Access the latest marketing automation and analytics platforms.
Company Overview: Welcome to Office Advisor – where technology meets the future of commercial real estate in India! With our advanced technology platform, we're simplifying the office search process, connecting businesses with their ideal workspace effortlessly. Join us as we redefine the future of workspace solutions at Office Advisor.
Position Overview: We're on a mission to redefine the way companies find their perfect office space in India. As a Business Development Associate, you will be at the forefront of our efforts, engaging with companies to understand their needs and guiding them through the process of finding their ideal workspace. If you're passionate about forging connections and driving business growth, we'd love to have you on board!
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- Conduct site visits and property tours with clients, showcasing available office spaces and addressing any questions or concerns they may have.
- Lead negotiation meetings between clients and landlords, advocating for our clients' best interests while fostering positive relationships with all parties involved.
- Collaborate with internal teams to ensure a smooth transition from client inquiry to successful leasing transactions.
- Stay informed about market trends, competitor activities, and industry developments to identify new business opportunities and enhance our services.
Qualifications:
- Bachelor's degree in business administration, marketing, or a related field.
- Proven experience in sales, business development, or a similar role, preferably B2B.
- Strong interpersonal and communication skills, with the ability to build rapport and influence decision-makers.
- Results-driven mindset with a focus on achieving and exceeding targets.
- Flexibility to adapt to evolving business needs and market dynamics.
Join us in revolutionizing the commercial real estate sector in India and be part of a passionate team committed to driving innovation and excellence. Apply now to embark on an exciting journey with Office Advisor!
- Must have minimum 4+ yrs. of experience.
- Experience in sales, marketing or related field.
- Strong communication skills .
- Should be comfortable in Service sales.
- Generating Leads.
- Should be confident and bold enough.
- Good in Convincing skills.
- Contacting potential clients to establish rapport and arrange meetings.
- Finding and developing new markets and improving sales.
- Developing quotes and proposals for clients.
- Developing goals for the development team and business growth and ensuring they are met.
Our client is a Delhi based healthcare platform that is dedicated to Ayurveda and provides wellness solutions to its customers that is tailored and fine-tuned to their requirements. They have created a unique balance of Ayurvedic herbs and western medicine to come up with courses and medical advice which will not only rid their patients of the illness but also helps them bring the body back into balance.
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
As a Digital Media Buyer, you will be responsible for operating digital marketing platforms (Facebook, Youtube, Pinterest etc) optimally, with a sense of ownership. You will also handle advertising cost maintenance.
What you will do:
- Creating & Managing of Advertising/ Marketing Campaign
- Optimizing the campaigns for best results and Driving growth for the company.
- Interacting with the Brand Team (In-house & Agencies) for the creation of Marketing collaterals which has to be marketed at the lowest possible costs.
- Finding new advertising opportunities in terms of more advertising areas or in terms of ad platforms to increase the revenue while maintaining required profitability.
- Taking complete control & responsibilty for the platforms in terms of selection of creatives, ad copies, campaigns & targeting for both the advertising Inventory as well as Demographic targeting of the audience for a specific product and budget allotment for each run campaigns.
- Creating an insightful report to give feedback for content creation for creating better creatives to help reduce advertising spends for reaching audiences.
- Running analysis for improving ROIs of advertising.
- Creating Analytical models to generate better performance.
- Evaluating various marketing strategies and creating an alternative path for better results.
What you need to have:
- B.Tech from A grade colleges, PG not compulsory
- Past experience with digital marketing platforms
- Good communication skills
- Should be able to work till long hours
- A go-getter
- Fresher from IIT, NIT who is inclined towards digital marketing can also be considered.
- Should have good analytics skills, Consulting background
Javascript
NodeJS (Node.js)
HTML/CSSJavaScript, jQuery, Angular or node, HTML, CSS, API consumption, DB knowledge, building responsive web apps.
Angular (2+)Key Responsibilities
1. Good to have experience on Angular JS, Cordova plug In and Ionic4
2. Good hands on exposure on Ionic Framework and development to create apps
3. Perform technical oversight and assessment of application and technical specifications.
4. Specify system architecture and development tools.
5. Good hands on exposure to JavaScript /jQuery libraries
6. In-depth understanding of HTML5, HTML4, CSS3 frameworks
7. Understanding of responsive design principles
8. Ability to design and conceptualize architecture
9. Exposure to widely used design libraries like Twitter Bootstrap etc
Desired Profile
1. 3+ Years of strong hands on knowledge of Ionic4 Framework, AngularJS and Cordova to build great web / mobile applications
2. The candidate will have an opportunity to grow your technical abilities by taking on challenging projects
Key Responsibilities
1. Good to have experience on Angular JS, Cordova plug In and Ionic4
2. Good hands on exposure on Ionic Framework and development to create apps
3. Perform technical oversight and assessment of application and technical specifications.
4. Specify system architecture and development tools.
5. Good hands on exposure to JavaScript /jQuery libraries
6. In-depth understanding of HTML5, HTML4, CSS3 frameworks
7. Understanding of responsive design principles
8. Ability to design and conceptualize architecture
9. Exposure to widely used design libraries like Twitter Bootstrap etc
Desired Profile
1. 3+ Years of strong hands on knowledge of Ionic4 Framework, AngularJS and Cordova to build great web / mobile applications
2. The candidate will have an opportunity to grow your technical abilities by taking on challenging projects
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon