Customer Success manager

Job Title: Customer Success Associate

Location: Pune

Work Mode: Work from Office

Experience Required:

Prior experience in Customer Support (Voice Process) in B2B, Sales, or Motor Insurance or freshers

Key Responsibilities:

Handle outbound calls efficiently.

Provide exceptional customer service and sales advisory.

Address customer queries and objections effectively.

Assist customers in understanding products and services.

Required Skills:

Excellent English communication skills (spoken & written).

Strong objection-handling and persuasion skills.

Qualification:

Any Graduation (Mandatory)

Interview Rounds:

HR Round

Versant Round

Operations Round

Client Round

Working Days & Shifts:

6 days a week (Rotational Week Off)

Rotational shifts

Requirements:

• Proficient in fundamental Software Design Principles, Data Structures, Algorithms, Problem Solving and Complexity Analysis.
• Proficient in programming languages like Python/Java/Javascript/Golang or similar.
• Strong understanding of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
• Hands-on Experience with SQL/NoSQL databases such as Postgres, Mysql, MongoDB.
• Hands-on experience with GIT, CI/CD, REST APIs and Cloud ( AWS/ GCP/ Azure) will be preferred.
• Understanding of Microservice Architecture and System Design Principles is a plus.
• Self-driven, detail-oriented and Strong sense of ownership, urgency, and ability to deliver great work.
• Demonstrated expertise in developing, releasing and maintaining large scale software applications.

Company Name: LMES Academy Private Limited

Website: https://lmes.in/

Linkedin: https://www.linkedin.com/company/lmes-academy/mycompany/

Role: Business Development Executive

Experience: 0.6 to 5 Years

Location: Urapakkam, Chennai, Tamil Nadu.

Company Description:

We are an EduTech based out of Chennai aimed at simplifying science and promote conceptual learning among students. To create a natural passion for science among students thereby encourage pursuing science and technology as a profession driven through innovation, is our vision! Currently we organize science workshops for school students in the name of Big Bang and we have plans to expand our company this year.

Role Description:

We are looking for an experienced “Business Development Executive” to join our team! As a Business Development Executive, you will be responsible for strategic and operational business development.

Roles and Responsibilities:

 Developing and executing sales plans to meet and exceed monthly and quarterly sales goals

 Growing business through the development of new leads and new contacts

 Identifying new revenue opportunities

 Building business relationships with current and potential clients

 Developing and executing sales and marketing strategies to grow business

 Maintaining and updating sales, marketing and business development documentation

 Collaborating with management on sales goals

 Support the team with other responsibilities as required

Requirements and Qualifications:

 Minimum of a Bachelor’s Degree in Business, Marketing, Finance or similar field

 Minimum of 0.6 years of experience in sales, business development or similar role

 Proficiency in MS Office

 Experience in managing and growing sales teams

 Excellent multitasking skills

 Ability to prioritize tasks

 Excellent verbal and written communication skills

 Ability to present and explain ideas to a variety of audiences

 Strong organizational and time management skills

 Ability to work under pressure

 Strong customer service skills

 Ability to sell value and create credibility

 Ability to maintain a high level of professionalism and confidentiality

 Enthusiastic to build good relationships with people

 Ability to work well in a team environment

• good communication skill
• good confident
• Exposure in email marketing
• Marketing knowledge
• fresher. profile

• Expertise in software design and development.
• Proficiency with at least one Object Oriented language(e. g. Java)
• Experience with building high-performance, highly available and scalable distributed systems
• Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story.

Product Designers will use our client's existing design system to produce workflows for enterprise software.

• The most qualified candidate will have experience collaborating with Product teams and Engineers and should be comfortable taking requirements from Product teams to create high fidelity designs and occasional prototypes.
•  The Product Designer will ensure that the visual styles embody the business goals of the product, and keep up with best practices and design trends.

Essential Qualifications:

• Minimum of 1-2 years of work experience in the same or similar position required.
• Experience building and shipping software
• Familiarity with Principle, Marvel, Abstract, InVision or Jira applications
• Knowledge of design systems such as Styled Components