Customer Success manager

Role - Sr. QA Engineer

Location- Gurgaon

Mode - Hybrid

Experience - 6 Years

Notice Period:- Immediate Joiner

Must-Have:

- Experience in QA automation/platform QA

- Experience in Playwright, Selenium, Rest Assured

- Strong in API & load testing (JMeter, k6)

- GCP or Azure experience

- CI/CD: GitHub Actions, Jenkins

- Drive test automation, CI/CD quality gates, chaos testing & more.

Springer Capital is a cross-border asset management firm specializing in real estate investment banking between China and the USA. We are offering a remote internship for students or recent graduates interested in UI/UX design, instructional design, and user-centered graphic communication. The internship offers flexible start and end dates. A short design task may be required as part of the selection process.

Responsibilities:

• Assist in designing user-friendly interfaces for presentations, training modules, and digital platforms.
• Create instructional graphics and layouts that enhance learning and user experience.
• Contribute to UI/UX projects by preparing wireframes, prototypes, and design mockups.
• Collaborate with developers and content creators to ensure consistent branding and usability.
• Conduct research on UI/UX best practices and apply findings to improve design solutions.
• Support the design of visual assets for both instructional and marketing purposes.

Please send your resume to talent@springercapital

Responsibilities

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling a portfolio of eligible customers in order to achieve the targets set and that all guidelines and regulatory requirements are followed. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.
• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the Audit & Compliance guidelines.
• Responsible for managing, training and motivating staff.
• All of the above parameters are consistently met by the team of VRMs.
• Income generation through the right blend of enhancement of CASA balance and cross-sell of appropriate products So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set 8. The team Manager leads a team of VRM (Virtual Relationship Manager) and is directly responsible for the performance of team members leading to the fulfilment of Business objectives.
• Monitoring and tracking the VRMs on revenue generation, product penetration, digital penetration, and liability growth and ensuring that the required product mix is maintained at the resource level to achieve the targeted number.
• The team Manager will be responsible for Sales Management through leads generated for a set of products from a fixed non-managed customer with the express objective of achieving business targets and efficiency targets related to outbound database calling management.

Requirements

• Bachelor's degree or equivalent experience.
• Minimum 4 years of team lead experience.
• Candidate should have a banking or voice process background.
• Willing to work from the office

We are seeking an experienced Sales Manager to lead our sales team. As a Sales Manager, you will be responsible for driving the sales strategy, managing the sales team, and achieving revenue targets. You will be crucial in expanding our customer base, fostering strong client relationships, and ensuring the organization's overall growth. The official designation will be Customer Success Manager.

Job Responsibilities:

• Develop and implement a comprehensive sales strategy to drive business growth and achieve sales targets.
• Lead and manage a team of sales professionals, providing guidance, coaching, and support to maximise their performance and productivity.
• Set sales targets, monitor progress, and provide regular performance evaluations to the sales team.
• Identify new business opportunities, markets, and target clients to expand the customer base.
• Build and maintain strong relationships with key clients, understanding their needs and providing appropriate solutions.
• Collaborate with cross-functional teams, including marketing, product development, and operations, to align sales strategies with overall business objectives.
• Conduct market research and analysis to stay informed about industry trends, competitors, and customer preferences.
• Develop and deliver sales presentations, proposals, and negotiations to key clients.
• Monitor and analyse sales data, market trends, and customer feedback to identify areas of improvement and adjust sales strategies accordingly.
• Stay up-to-date with the latest advancements in IT products, services, and technologies to promote and sell the company's offerings effectively.

Mandatory Skills:

• Bachelor's degree in business, marketing, or a related field. An MBA is a plus.
• 10+ years of experience as a Sales Manager or in a similar leadership role within the IT industry.
• In-depth IT industry knowledge, including software, hardware, networking, cloud-based solutions, and emerging technologies.
• Demonstrated success in achieving sales targets and driving revenue growth.
• Strong leadership and team management skills, with the ability to motivate and inspire the sales team.
• Excellent communication, presentation, and negotiation skills.
• Strategic thinking and problem-solving abilities.
• Ability to analyse sales data and market trends to make informed decisions.
• Proficiency in using CRM software and sales tools.
• Willingness to travel as required.

Benefits:

• Fantastic company culture. No politics. Just pure work and play!
• Very approachable and helpful seniors and peers.
• Get a chance to shape your career in one of the fastest-growing and dynamic spaces.
• Lots of creative freedom!
• Lots of fun at the workplace. Frequent fun activities to make work even more enjoyable :)

To know more - https://www.bombaysoftwares.com/careers/

Job Title:

Senior Software Engineer

Job Location - Coimbatore

Job Experience – 5 +Yrs 

Required Skills:

Must Have: Dot Net , c# , Reactjs / Angular.

Responsibilities:

❖ Define the long-term technical strategy and architecture vision for device management,

leveraging new technologies to deliver features to our customers.

❖ Think out of box, plan and build frameworks as building blocks, be updated with the technology

and improve frameworks on timely manner

❖ Analyse User requirements, clarify and cascade as needed for clear understanding and

implementation.

❖ Professionally maintain all software and create updates regularly to address customer concerns

❖ Troubleshoot coding problems quickly and efficiently to ensure a productive workplace

❖ Ensure software security by developing programs to actively monitor the defined standards

❖ Collaborate with team members to determine best coding practices and enhance client

experience

❖ Develop Successors in Place by mentoring the individuals and assist in their career growth and

update them with the technical challenges that might come their way

❖ Document and demonstrate solutions by developing documentation, flowcharts, layouts,

diagrams, charts and code comments

❖ Updates job knowledge by studying state-of-the-art development tools, programming

techniques, and computing equipment

❖ Actively participate in Internal initiatives, contribute to org wide Technology initiatives

Position Title

Full Stack Developer

Minimum Qualifications

Bachelor's degree in Computer Science or equivalent practical experience.

1 year of relevant work experience developing software with:

Preferred Qualifications

Master’s degree, further education or equivalent practical experience in Engineering, Computer Science or other technical related field.

Experience with all of the above + the following areas:

1. Full Stack Development (front end and backend),
2. TypeScript
3. React Native
4. Javascript
5. AWS

Note: Development experience with Unix / Linux and the ability to learn other coding languages as needed will be favourable.

About The Job

1. ByzWiz Infratech was founded on the belief that every human is innately and naturally talented and gifted. It is our endeavour to create and deploy products and services that help people monetize their passions, talents and creativity by enabling them to harness the power of the internet.
2. ByzWiz requires software engineers to help develop next-generation technologies that will allow billions of users to connect and conduct businesses online, forming a new paradigm of interaction in order to encourage social economic activity.
3. As an important part of the core development team, your role will extend to all areas of software development activity.
4. We need our engineers to be responsible, proactive and enthusiastic creative thinkers and problem solvers. As we grow, we expect our engineers to take on leadership roles with the ability to form and manage their own teams.

Responsibilities

1. Design, develop, test, deploy, maintain, and improve software and new user-facing features in Byzwiz products.
2. Manage individual priorities, deadlines, and deliverables.
3. Write client-side code for web-based applications, create fast, easy-to-use, high volume production applications, and develop prototypes quickly.
4. Contribute to engineering efforts from planning and organization to execution and delivery to solve complex engineering problems.

• Experience working with HTML5, CSS3 in user interface design.
• Understanding of web technologies including one or more of the following:, Javascript (React, Angular, Node, D3, etc.)
• Expert knowledge on CSS preprocessors like Sass and LESS
•  Experience on  RESTful API.
• Strong typography, layout and visual design skills.

• Good exposure to databases, SQL queries
• Good analysis skills in order to troubleshoot and resolve the problems.
• Creative to suggest ways to simplify the UI workflows