VP Engineering

Job Title: Lead - Monitoring

Location: Gurgaon

Experience Required: 8+ Years

Job Type: Full Time

Position Summary

We are seeking a highly skilled and motivated individual to join our team as Lead - Monitoring.

As the Lead - Monitoring, you will play a crucial role in overseeing and optimizing our systems and networks. Your responsibilities will include monitoring the performance metrics of our IT infrastructure. Additionally, you will lead troubleshooting efforts, identify and resolve system issues, and implement proactive measures to minimize downtime and disruptions.

This role requires a keen eye for detail, strong analytical skills, and the ability to collaborate effectively with technical teams to implement solutions and improve overall system performance.

Roles and Responsibilities

• Monitor System Performance:
• Oversee the monitoring of system performance metrics, including uptime, response times, and resource utilization, using monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools, to ensure optimal performance and availability.
• Troubleshooting and Issue Resolution:
• Lead the identification, troubleshooting, and resolution of system issues, working closely with technical teams to implement solutions and minimize downtime.
• Capacity Planning:
• Develop and implement capacity planning strategies to forecast future resource needs and optimize system scalability and performance.
• Incident Response:
• Develop and maintain incident response protocols and procedures, including escalation paths and response timelines, to address system outages and critical incidents promptly.
• Monitoring Tools Management:
• Evaluate, select, and manage monitoring tools and technologies to support efficient and effective monitoring of systems, networks, and applications.
• Performance Analysis:
• Conduct performance analysis and trend analysis to identify potential bottlenecks, areas for improvement, and optimization opportunities.
• Cloud Monitoring:
• Implement and manage cloud monitoring solutions for platforms such as Azure and AWS, ensuring visibility into cloud-based resources, performance metrics, and cost optimization strategies. Monitor cloud infrastructure, services, and applications to identify and resolve issues proactively.
• Synthetic Monitoring:
• Design and implement synthetic monitoring solutions to simulate user interactions and transactions across applications, websites, and services. Analyze synthetic monitoring data to identify performance bottlenecks and optimize user experience.
• Documentation and Reporting:
• Maintain accurate documentation of monitoring processes, configurations, and incident reports. Generate regular reports on system performance, uptime, and incident resolution metrics.
• KPIs and Dashboards:
• Develop and publish key performance indicators (KPIs), dashboards, and other reporting mechanisms to provide insights into system performance, trends, and areas for improvement. Present findings and recommendations to stakeholders and management.
• Team Leadership:
• Provide leadership and guidance to monitoring team members, fostering a culture of collaboration, continuous improvement, and excellence in monitoring practices.

Skills and Qualifications

• Education:
• Bachelor’s degree in Computer Science, Information Technology, or a related field. (Master’s degree preferred)
• Experience:
• Proven experience (5+ years) in system monitoring, performance analysis, and incident response, preferably in a lead or supervisory role.
• Strong technical expertise in monitoring tools such as Nagios, Microsoft SCOM, Site24X7, and other third-party tools.
• Solid understanding of network protocols, server infrastructure, and cloud environments (e.g., AWS, Azure), with experience in cloud monitoring, synthetic monitoring, and optimization.
• Technical Skills:
• Experience with scripting languages (e.g., Python, PowerShell) for automation and monitoring tasks.
• Strong analytical, problem-solving, and decision-making skills.
• Soft Skills:
• Strong leadership, communication, and team collaboration abilities.
• Experience in publishing KPIs, dashboards, and other reporting mechanisms.

Good to Have Certifications (Preferred):

• ITIL Foundation
• Certified Monitoring Professional (CMP)
• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: SCOM (if available)

JOB DESCRIPTION :

Accounts Executive:

• Must have good exposure in accounts writing on Tally or any other ERP

• Doing daily accounting entries in Tally for sale, purchase, receipts, payments, incomes and expenses

• Finalisation of TB and balance sheet and attending the queries of the auditors

• Calculations/Filing of Income tax returns, TDS returns and GST returns

• MS Excel and MS Office, Internet, Emails etc.

• Ledger Scrutiny

• Monthly MIS

Specific Knowledge - Tally / Tally ERP

- Daily Accounting Entries in Tally for sale, purchase, receipts, payments

- GST, TDS and Income Tax

- Excel (proficient/advanced knowledge required)

- Internet, Email and MS Office

Working Days

6 working days

Working Timings

10-7pm

Responsibilities

- To analysis business requirements, prepare design and implementation recommendations and estimate development effort

- Collaborate with cross-functional teams to define, design, and ship new features

- Lead or participate in design reviews, code reviews and architecture evolution discussions

- Unit-test code for robustness, including edge cases, usability, and general reliability

- Work on bug fixing and improving application performance

- Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Required Skills

- Experienced with front-end programming language with React JS.

- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.

- Thorough understanding of React.js and its core principles.

- Experience with popular React.JS workflows (such as Flux or Redux)

-Experience on .Net Core

-Experience in database MS SQL

Creative & Social Media Manager

Location- Gurgaon (WFO)

Position Overview:

We are looking for a creative & social media manager who will play a critical role in creating original digital content across various social media platforms. The ideal candidate will be responsible for creating and executing our social media strategy. You will handle all our socials, evaluate our social metrics, and collaborate with internal teams.

Roles & Responsibilities:

• Create a strong brand entity for Juleo on Insta, Linkedin, Snap, YouTube to drive awareness and app installspare weekly and monthly reports on metrics eg Reach
• Schedule content and maintain a social media calendar. • Monitor social
• trends and proactively highlight opportunities for growth and engagement
• Partner with content creators and influencers to drive awareness and build
• the Brand's Social Presence.
• Communicate with followers, respond to queries in a timely manner and
• monitor customer reviews.
• Designing social media strategies to achieve marketing targets.
• Managing, creating and publishing original, high-quality content on social
• platforms.
• Administering all company social media accounts to ensure up-to-date
• content.
• Liaise with writers and designers to ensure content is informative and
• appealing.
• Prepare weekly and monthly reports on web traffic and ROI.
• Schedule content and maintain a social media calendar.
• Monitor social trends and proactively highlight opportunities for growth and
• engagement.

Requirements:

• Working experience of minimum 2 years in handling Social Media Platforms (Insta, Linkedin, Snap, YouTube) end to end for a Consumer tech startup. The ability to create short videos, gifs and other social media content independently
• Very high bar on Creative skills
• Ability to thrive in a startup environment
• Experience with social media management tools.and analytics
• Good understanding of the holistic and dynamic landscape of social media
• channels, strategies, emerging platforms, and audiences

If you've ever wanted to have a chance to sell products that have a visible and immediate impact in people’s lives, if you believe in owning what you help build like we do, and if

You’re looking for a place that will challenge you to improve every day, then we think

that you’ll feel right at home with us 

Key responsibilities:



Prospect for potential new clients and turn this into increased business.



Cold call as appropriate within your market or geographic area to ensure a robust

pipeline of opportunities. Meet potential clients by growing, maintaining, and

leveraging your network.



Identify potential clients, and the decision makers within the client organization.



Research and build relationships with new clients.



Set up meetings between client decision makers and company’s practice

leaders/Principles.



Plan approaches and pitches. Work with team to develop proposals that speaks to the

client’s needs, concerns, and objectives.



Participate in pricing the solution/service.



Handle objections by clarifying, emphasizing agreements and working through

differences to a positive conclusion. Use a variety of styles to persuade or negotiate

appropriately.



Present an image that mirrors that of the client.Skills required:



Excellent verbal and written communication skills.



Energy, passion and a real drive to get ahead



Capable, quick, determined



Immaculate attention to detail



Team player



Startup mentality, high willingness to learn, and hardworking

Personality we expect:

• You are a hunter looking for opportunities to sell and maximize company revenue all the time in your territory
• You will prepare and review the monthly / weekly plan for your territory. Collaborate with the RSMs and partners in the field to achieve as per plan
• You believe in taking baby steps towards success, enjoy learning by doing and believe in building a strong network both in the market and within the company to take collaborate at the right time for success. You strongly believe domain, business and product knowledge and skill contribute to success and enjoy learning small modules in the product each day
• You should be able to understand the nuances of customer decision making to increase win rates and for faster order closure. Need to show empathy and ability to understand customer needs and sells the benefit not product/company as the outcome of selling is the value or results they can experience rather than the features
• You will have to participate in hackathon arranged by RSM periodically to accelerate progress on key initiatives and priorities and to build bonding within the team
• You value your, other team members and customers time, love to plan your tasks for the next day session wise, measure your plan vs achievement each session and day wise and honestly share your experience, feedback, challenges, learning and emotions for the day in your daily report
• You should have the flexibility to handle different levels and categories of customers. Right from the small retailers to medium to corporate level customers
• You follow the systems and processes and utilize CRM tools effectively to ensure 100% quality information is entered in CRM for all the leads, prospects, customers and partners engagements
• You love sharing your success and your learning not only with the area / regional team you work with but also with others as appropriate
• You are expected to have strong negotiation skills and closure of the business deals profitably to GOFRUGAL
• You need to establish trust in relationship with customer and gain the respect of the customer by ensuring the implementation delivers on the promise made during sales. You will be the go-to person understand his needs, addressing his unhappiness on a timely manner, keeping him happier thus accelerating business through references

In this role, you will: 

As part of a team focused on the preserving the customer experience across the organization, this Analytic Consultant will be responsible for: 

• Understand business objectives and provide credible challenge to analysis requirements. 
• Verify sound analysis practices and data decisions were leveraged throughout planning and data sourcing phases. 
• Conduct in-depth research within complex data environments to identify data integrity issues and propose solutions to improve analysis accuracy. 
• Applying critical evaluation to challenge assumptions, formulate a defendable hypothesis, and ensuring high quality analysis results. 
• Ensure adherence to data management/ data governance regulations and policies. 
• Performing and testing highly complex data analytics for customer remediation. 
• Designing analysis projects flow and documentation that is structured for consistency, easy to understand, and to be offered to multiple levels of reviewers, partners, and regulatory agents demonstrating research and analysis completed. 
• Investigate and ensure data integrity from multiple sources. 
• Ensure data recommended and used is the best “source of truth”. 
• Applies knowledge of business, customers, and products to synthesize data to 'form a story' and align information to contrast/compare to industry perspective. Data involved typically very large, structured or unstructured, and from multiple sources. 
• Must have a strong attention to detail and be able to meet high quality standards consistently. 
• Other duties as assigned by manager. 
• Willing to assist on high priority work outside of regular business hours or weekend as needed. 

Essential Qualifications:  

• Around 5+ years in similar analytics roles 
• Bachelors, M.A./M.Sc. College Degree or Higher in applied mathematics, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis. 
• Preferred programming knowledge SQL/SAS  
• Knowledge of PVSI, Non-Lending, Student Loans, Small Business and Personal Lines and Loans is a plus. 
• Strong experience with data integration, database structures and data warehouses. 
• Persuasive written and verbal communication skills. 

Desired Qualifications: 

• Certifications in Data Science, or BI Reporting tools. 
• Ability to prioritize work, meet deadlines, achieve goals and work under pressure in a dynamic and complex environment – Soft Skills. 
• Detail oriented, results driven, and has the ability to navigate in a quickly changing and high demand environment while balancing multiple priorities. 
• Ability to research and report on a variety of issues using problem solving skills. 
• Ability to act with integrity and a high level of professionalism with all levels of team members and management. 
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment. 
• Ability to learn the business aspects quickly, multitask and prioritize between projects. 
• Exhibits appropriate sense of urgency in managing responsibilities. 
• Ability to accurately process high volumes of work within established deadlines. 
• Available to flex schedule periodically based on business need. 
• Demonstrate strong negotiation, communication & presentation skills. 
• Demonstrates a high degree of reliability, integrity and trustworthiness. 
• Takes ownership of assignments and helps drive assignments of the team. 
• Dedicated, enthusiastic, driven and performance-oriented; possesses a strong work ethic and good team player. 
• Be proactive and get engaged in organizational initiatives.

Responsibilities

• Deliver products on scope, time and with the highest quality
• Set up coding standards and processes in the team 
• Ensure adherence to engineering best practices, scalable architecture and modular design
• Lead efforts of a rapidly growing engineering team of strong individual contributors
• Lead design and code reviews and ensure high quality in implementation
• Ensure performance and security criteria are met
• Communicate technical directions to all levels within the company
• Report the status of work and present solutions 
• Contribute to organization-level goals like talent hiring, people skill development, etc.

Qualifications

Required Experience

• Love for Software and the Microsoft tech stack.
• 4+ years of experience with .NET, C#, ASP.NET, Microsoft Azure, etc
• Passion for upcoming tech; experience/tinkering with ASP.NET Core, Azure Cosmos DB, etc
• Basic SQL programming 
• Ability to work with client-side scripting languages; newer frameworks and paradigms such as React, Flutter or Angular
• 2+ years of experience developing large/complex application end-to-end

Technical Skills

• Proficiency in Web Development is required.
• Strong middle-tier development (API's).
• Should be hands-on with the technical deliverables.
• Very strong software engineering - design, development and testing, experience.
• Good understanding of design / architectural patterns and automation platforms.

Other Skills

• Excellent written and oral communication, team skills
• Ability to handle ambiguity and collaborate across multiple groups
• Ability to manage multiple projects/tasks concurrently and drive them to success
• Facilitate collaboration in cross-company discussions (i.e. vendor teams)
• Sound problem resolution, judgment, negotiating and decision making skills
• Excellence in strategic thinking, leadership and be able to influence without authority.
• Ability to rapidly assimilate new information and techniques