Customer Support

Role: Business Development Executive

Location: Kolkata | Work Days: Mon–Sat

Experience: 6+ Months | Salary: Up to 4 LPA (Incl. Incentives)

Qualification: Graduate

About the Role:

B2C inside sales role at Study Buddy (EdTech) focused on handling inbound leads, consultations, and conversions.

Key Responsibilities:

• Engage with student/parent leads and conduct sales calls
• Pitch services, follow up, and close deals
• Manage sales funnel and update CRM
• Coordinate with internal teams for onboarding

Ideal Candidate:

• 0.6–2 years in inside sales/telesales
• Strong communication & target-driven
• Quick learner, comfortable in a fast-paced environment

Growth & Benefits:

Incentives, fast career growth, leadership exposure, Team Lead opportunity (6–12 months).

2.   Making fresh calls on daily basis.

3. Enquiry Generation : Generating 2 enquiries on daily basis and be responsible for keeping 

commitments in a timely manner. Generate at least 40 Nos. of quality enquiries by conducting 

displays, Field visits, Group demos, existing Customer follow-up, Tete-calling, Generating 

referrals from other Employees of BRD Group etc.

4.   Enquiry Follow-up: Timely follow up of each enquiry generated/referral received and 

recording

it. Feedback should be provided to the person who provides you the referral properly.

5. Record Maintenance: You are supposed to maintain DCR, Tracking cards, update your enquiries in 

Team Leader's EBR planner. All these records should be updated daily. Tracking cards should be kept 

in 3 files namely Closed, Live and Current month.

6.  Booking, Billing, Delivery: All the prospective enquiry Customers should be  

followed up

meticulousJy and converted to booking. All booking cases should be followed up for their finance 

arrangement and get billed at the earliest. Any part payment cases at the month end (Min 1 car and 

Cllstomer declaration is must) should be delivered by 15111 of next month. You should do the

•

follow up of delivery Customers. You should be present during the delivery time and ensure that

the Customer is fully satisfied .

7.   MGA, MT, EW, and Finance: In addition to achieving your sales target , you are supposed to 

promote MGA. M.I, EW Maruti Finance to all Customers.

8.  Billing and Registration: You should ensure that the file sent for billing is properly 

filled with all relevant information.

9.  Test drives and Home visits: Maximum no. of enquiries should be provided with test drives

(coordinate with Test drive Co-ordinator). Home visits should be done for all prospective Customers 

within 2 days. Home visits and Test drive should be done for 100% Showroom walk­ in customers and 

referral cases.

10. Closing sales by building rapport with the potential Clients, clarifying on the benefits of 

BRD's solutions and service capabilities.

II. To carry out the 20th day home visit and hand over the delivery photographs to Customer.

12. Follow up of existing customers for getting leads.

13. You must report to your Team Leader properly on daily basis.

14. To contribute information to Team Leader regarding the strategies of Co-dealers and 

competitors from the field.

Job Role: Customer Support  Executive

Location: HSR Layout; Bangalore 

Employment Type: Permanent & Full time 

Years of Experience: 1 to 3 years

Salary: As per industry standards

Job Summary: 

About the role: Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.

Roles & Responsibilities: 

• Handling customer queries and managing customer coordination 

• Approach all queries with customer centric attitude

• Manage data and MIS reports

• Offering exceptional customer service and satisfaction 

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers. 

Qualifications 

1. Min 1 to 3 years’ experience in a customer support role 

2. Can handle voice and non-voice process (chat, email, phone) 

3. Excellent interpersonal skills 

4. Excellent written and oral communication skills in English and Hindi 

5. A quick learner 

6. Ability to make high quality decisions & Multi tasks.

Why Join CNH?

• Be part of a fast-growing organization that prioritizes employee health and well-being.
• Collaborative and inclusive work culture.
• Opportunities for professional growth and development.

Job Title: SEM Intern

Overview:

As an Ads Manager, you will be responsible for planning, executing, and optimizing advertising campaigns across various channels to increase brand awareness, drive traffic, and generate leads and sales. You will work closely with the relevant departments to ensure that all advertising initiatives are aligned with the overall marketing strategy and goals.

Key Responsibilities:

* Develop and execute advertising campaigns across various channels, including Google Ads, Facebook Ads, LinkedIn Ads, and other social media platforms.

* Conduct research to identify target audiences and develop audience personas for ad targeting.

* Create and manage ad campaigns, including ad copy, ad creatives, and targeting options.

* Monitor and optimize ad performance to ensure maximum return on investment.

* Conduct A/B testing and other experiments to improve ad performance.

* Collaborate with the content team to develop ad creatives and landing pages that align with the overall marketing strategy.

* Provide regular reporting and analysis of ad performance to stakeholders.

* Stay up-to-date with industry trends and best practices to ensure that our ad strategies remain effective.

Requirements:

* Bachelor's degree in marketing, business, or a related field.

* Relevant experience in ad management.

* Strong understanding of various advertising channels, including Google Ads, Facebook Ads, LinkedIn Ads, and other social media platforms.

* Experience with ad targeting options, such as audience segmentation and retargeting.

* Familiarity with ad tracking and reporting tools, such as Google Analytics, Facebook Ads Manager, and LinkedIn Campaign Manager.

* Ability to work independently and manage multiple projects simultaneously.

* Strong analytical skills and attention to detail

• At least 5 year of experience in Cloud technologies-AWS and Azure and developing. 
• Experience in implementing DevOps practices and DevOps-tools in areas like CI/CD using Jenkins environment automation, and release automation, virtualization, infra as a code or metrics tracking.
• Hands on experience in DevOps tools configuration in different environments.
• Strong knowledge of working with DevOps design patterns, processes and best practices
• Hand-on experience in Setting up Build pipelines.
• Prior working experience in system administration or architecture in Windows or Linux.
• Must have experience in GIT (BitBucket, GitHub, GitLab)
• Hands-on experience on Jenkins pipeline scripting.
• Hands-on knowledge in one scripting language (Nant, Perl, Python, Shell or PowerShell)
• Configuration level skills in tools like SonarQube (or similar tools) and Artifactory.
• Expertise on Virtual Infrastructure (VMWare or VirtualBox or QEMU or KVM or Vagrant) and environment automation/provisioning using SaltStack/Ansible/Puppet/Chef
• Deploying, automating, maintaining and managing Azure cloud based production systems including monitoring capacity.
• Good to have experience in migrating code repositories from one source control to another.
• Hands-on experience in Docker container and orchestration based deployments like Kubernetes, Service Fabric, Docker swarm.
• Must have good communication skills and problem solving skills

At Advisor360°, we hire people with all kinds of awesome experiences, backgrounds, and perspectives. We like it that way. So even if you don’t meet every single requirement, please consider applying if you like what you see.

As a Full stack Software Engineer, you’ll be part of a team that’s responsible for developing several of Advisor360°’s most visible and critical web applications, including our public-facing application, Investor360°. These products are at the heart of what we offer to our advisors and their clients. In addition to having an Agile mindset and a desire to produce great software, you’ll need a positive attitude and excellent communication skills.

Key responsibilities

• Plan and implement mid- to large-scale projects from conception to completion
• Understand how to adapt theory and best practices to fit the needs of the project
• Deep knowledge and understanding of technology software design patterns and code concepts
• Demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, code comments, and clear code
• Troubleshoot, debug, and upgrade existing systems
• Deploy programs and evaluate user feedback
• Document and maintain software functionality
• Show an appetite and aptitude for taking responsibility for technical decisions
• Assist with the direction for the team
• Collaborate with team members on effective development practices and communicate with tact, professionalism, and an eye toward team progression

Requirements

• 5+ years of programming experience in ASP.NET (C# or VB.NET), including MVC and Web API
• Experience serving as technical lead throughout the full software development lifecycle: conception, architecture definition, detailed design, scoping, planning, implementation, testing, documentation, delivery, and maintenance is preferred
•  Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Knowledge of Angular 5/npm/Swagger/TypeScript/.NET Core, or related technologies, along with client-side frameworks and languages, such as jQuery
• Proficiency in SQL/relational databases and TFS including building and release definitions within a CI and CD environment

Additional skills and knowledge

• Knowledge of Microsoft Azure platform a plus
• Ability to work in a fast-paced, Agile/Scrum environment
• A positive attitude and excellent communication skills
• An Agile mindset and a desire to produce great software

GaragePlug Inc (US, Bangalore)

GaragePlug is one of the fastest-growing Automotive tech startups working towards revolutionising the automotive aftermarket industry with strong state-of-the-art technologies.

Position: UI Developer (Angular/Ionic) Looking for a dynamic go-getter attitude UI developer with at least 1 year of product development experience in building great UI & strong logic with neat code.

Responsibilities
1. Product design and development
2. Work on different areas of the platform
3. Build, optimise and enhance the UI performance

Requirements
1. 1+ years of experience in product development
2. hands-on experience with Angular 2+, Ionic 3+ is a must
3. Should be hands-on in working with RESTful web services within web/mobile applications
4. Should be comfortable working with git, Jira
5. Should enjoy hacking things together to create a proof of concept, but always good at quality production code
6. Capable of executing tasks with minimal guidance
7. Excellent aptitude and analytical skills

Location Remote/Bangalore

Apply through this link
https://garageplug.freshteam.com/jobs/rv_hPGmIhF0-/junior-ui-developer-angular-ionic

Title: Java Developer

Experience: 3 - 8 years

Work Location: Bangalore

Notice Period: Immediate to 30 days Max

Key Skills: Java/J2EE, Spring Boot, Microservices, AWS cloud

Roles & Responsibilities:

• Experienced in Java related technologies and frameworks, experience involving all the phases of software development life cycle
• Excellent development skills to develop Web Applications, Services, and multi-threaded server-side implementations using Java/J2EE, Spring, Hibernate, Web Services using REST.
• Knowledge on spring boot for developing microservices as an added advantage
• Should have experience in TDD, Unit Testing
• Good understanding and application of OOP concepts and design
• Good understanding of different Design patterns
• Preferred Cloud platform, Dockers and Containers knowledge or experience
• Proven experience in the use of Eclipse, Maven, Junit, IntelliJ
• Well versed with SQL Queries
• Experience in cloud technologies mainly AWS Cloud.
• Good logical and analytical skills and quick in grabbing functional aspects of many applications at a time
• Should possess good communication skills to communicate during sprint stand up meetings with team members and client
• Good behavioral skills to excel in software development projects execution
• Good in test-driven development and experience in writing unit tests and integration tests.

Skills: Must have

• Java 8, Spring Boot & Hibernate (Mandatory Hands-on)
• knowledge on Microservices and API Development.

Other goods to have skills prefer for the candidate.

• Experience in Golang / Python
• 2-3 years of strong experience in Angular/React/any front-end framework (for Fullstack Developer)
• Already part of the agile scrum-based development team
• Knowledge of other programming languages like JavaScript, PHP, Golang ( Apart from Java)

Education Qualification:

• BE/B.Tech/MCA/M.Sc/M.Tech
• Relevant certification is plus – (Cloud, Technology)