Job Description: Customer Support (Female)
Position: Customer Support Representative (Female)
Location: [Faridabad]
Salary: ₹8,000 - ₹12,000 per month (in-hand)
Working Hours: [9 AM – 6 PM, Monday – Saturday]
Job Overview:
We are looking for a dedicated and proactive Female Customer Support Representative to join our team at [Bikefixup], a leading bike service provider company. As a Customer Support Representative, you will be responsible for assisting customers, addressing inquiries, and ensuring an exceptional customer experience related to our services.
Key Responsibilities:
Customer Assistance: Handle customer inquiries via phone, email, chat, and in-person, providing accurate information about bike services, pricing, and maintenance
.
Issue Resolution: Resolve customer complaints or issues related to service bookings, repairs, or billing, ensuring timely and effective solutions.
Service Coordination: Schedule service appointments, track service progress, and follow up with customers to ensure satisfaction.
Product Knowledge: Maintain in-depth knowledge of our services, promotions, and policies to assist customers efficiently.
Feedback Collection: Gather customer feedback to identify areas for improvement in service quality and customer experience.
Billing and Payments: Assist customers with billing inquiries and guide them through payment processes as needed.
Customer Retention: Promote customer loyalty by ensuring a positive experience and addressing any concerns professionally.
Documentation: Maintain accurate records of customer interactions, service requests, and resolutions.
Requirements:
Female candidates preferred.
Excellent communication skills (both written and verbal).
Strong problem-solving abilities and a customer-centric attitude.
Prior experience in customer support or in a service-oriented industry is a plus.
Basic knowledge of bike services (or willingness to learn).
Ability to work efficiently in a fast-paced environment.
Proficiency in computer skills (MS Office, CRM software, etc.).
Benefits:
Friendly and supportive work environment.
Opportunities for career growth and skill development.
Shubham Vishwakarma
Full Stack Developer - Averlon
About CARZFIXUP
About
Company social profiles
Similar jobs
Swift
Objective CJob Title: Senior iOS Developer
Location: [Indore / Chennai ]
Experience Required: 8-10 years
Employment Type: Full-time
Requirements:
- 8+ years of hands-on experience in iOS development.
- Strong proficiency in Swift, Objective-C, UIKit, Xcode, and iOS SDKs.
- Solid understanding of the full mobile development life cycle.
- Experience with RESTful APIs, JSON, and integration with backend services.
Key Responsibilities:
- Design, develop, and maintain advanced applications for the iOS platform.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Work on bug fixing and improving application performance.
Amazon Web Services (AWS)Mandatory Skills: ETL, Data Warehousing, Python, GCP Services
Required Skills:
● Bachelor’s degree in Computer Science or similar field or equivalent work experience.
● 4+ years of experience on Data Warehousing, Data Engineering or Data Integration projects.
● Expert with data warehousing concepts, strategies, and tools.
● Strong SQL background.
● Strong knowledge of relational databases like SQL Server, PostgreSQL, MySQL.
● Strong experience in GCP & Google BigQuery, Cloud SQL, Composer (Airflow), Dataflow, Dataproc, Cloud Function and GCS
● Good to have knowledge on SQL Server Reporting Services (SSRS), and SQL Server Integration Services (SSIS).
● Knowledge of AWS and Azure Cloud is a plus.
● Experience in Informatica Power exchange for Mainframe, Salesforce, and other new-age data sources.
● Experience in integration using APIs, XML, JSONs etc.
● In-depth understanding of database management systems, online analytical processing (OLAP) and ETL (Extract, transform, load) framework, data-warehousing and Data Lakes
● Good understanding of SDLC, Agile and Scrum processes.
● Strong problem-solving, multi-tasking, and organizational skills.
● Highly proficient in working with large volumes of business data and strong understanding of database design and implementation.
● Good written and verbal communication skills.
● Demonstrated experience of leading a team spread across multiple locations.
Role & Responsibilities:
● Work with business users and other stakeholders to understand business processes.
● Ability to design and implement Dimensional and Fact tables
● Identify and implement data transformation/cleansing requirements
● Develop a highly scalable, reliable, and high-performance data processing pipeline to extract, transform and load data from various systems to the Enterprise Data Warehouse
● Develop conceptual, logical, and physical data models with associated metadata including data lineage and technical data definitions
● Design, develop and maintain ETL workflows and mappings using the appropriate data load technique
● Provide research, high-level design, and estimates for data transformation and data integration from source applications to end-user BI solutions.
● Provide production support of ETL processes to ensure timely completion and availability of data in the data warehouse for reporting use.
● Analyze and resolve problems and provide technical assistance as necessary. Partner with the BI team to evaluate, design, develop BI reports and dashboards according to functional specifications while maintaining data integrity and data quality.
● Work collaboratively with key stakeholders to translate business information needs into well-defined data requirements to implement the BI solutions.
● Leverage transactional information, data from ERP, CRM, HRIS applications to model, extract and transform into reporting & analytics.
● Define and document the use of BI through user experience/use cases, prototypes, test, and deploy BI solutions.
● Develop and support data governance processes, analyze data to identify and articulate trends, patterns, outliers, quality issues, and continuously validate reports, dashboards and suggest improvements.
● Train business end-users, IT analysts, and developers.
React.js
Redux/FluxFront-End Developer (React.js) – Mumbai | Immediate Joiners
Location: Mumbai
Experience: 2+ Years
Job Type: Full-Time
Notice Period: Immediate Joiners Only
About the Role
We are hiring a Front-End Developer to join our product engineering team. The ideal candidate has experience working in product-based companies and has contributed to at least one end-to-end e-commerce platform project.
Key Responsibilities
- Develop and maintain responsive UIs using React.js
- Convert UI/UX designs into reusable front-end components
- Optimize components for performance and cross-browser compatibility
- Integrate front-end with backend RESTful APIs
- Collaborate with product, design, QA, and backend teams
- Participate in code reviews, agile ceremonies, and testing
Required Skills
- Strong in JavaScript (ES6+), React.js, HTML5, CSS3
- Experience with Redux/Zustand for state management
- Knowledge of REST APIs, responsive design, and Git
- Familiarity with debugging and front-end performance optimization
React.js
JavascriptRedux/Flux
React NativeThis company is a network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth. We enable our clients to accelerate their Cloud Offering, and Capitalize on Cloud. We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices. We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.
You will be working on AI/IOT react native mobile apps and responsible for hands-on coding.
We need someone who can write well designed, testable, efficient code by using the best software.
We are looking for a can do it attitude, and the ability to deliver with high velocity and high-quality at the same time. You must have experience developing and designing amazing UI screens.
This person MUST have:
- BE Computer Science, MCA or equivalent
- Mobile app development experience.
- Good understanding of the full mobile development life cycle,strong debugging and problem-solving skills.
- Unit-test code for robustness, including edge cases, usability, and general reliability.
- Strong React Native experience
- Understanding of APIs, pagination,searching,sorting
- Creating high performance UI etc.
- Familiarity with native build tools, like XCode, Android Studio, Gradle.
- Leverage native APIsfor deep integrations with both platforms.
- Strong communication skills.
Experience:
- Min 3 year experience
- Not more than 15 year experience.
- Startup experience is a must.
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week but with 4 hours a day overlapping with client timezone. Typically clients are in California PST Timezone.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
- Very strong knowledge in Embedded C including
- Data structures
- Function pointers
- Bitwise operations
- Experience with Finite State Machine (FSM) software design
- Required experience in AVR microcontrollers and projects to demonstrate it
- Familiarity with ARM 32 bit microcontrollers (Cortex M or any other)
- Required experience with common communication protocols like SPI, UART, I2C etc.
- Comfortable with reading datasheets and basic hardware schematics
- Comfortable with linux development environment including the use of GCC, gdb, makefile
Soft Skills
- Good communication skills
- Self-driven
- Passion for embedded engineering
AngularJS (1.x)
- Must have B.E. or B.Tech in any stream (Mechanical/Automobiles preferable)
- Looking for sales executives with an entrepreneur mindset.
- Excellent communication
- Dynamic to work on different ideas,
- Demonstrated ability to collaborate with a distributed sales team
- Promotes a strong sense of urgency for reaching goals and key deliverables.
- Acts without being told what to do. Brings new ideas to the company
Java- We are hiring Java Developers with experience in building high-performing, scalable, enterprise-grade applications.
- You will be part of a talented software team that works on mission-critical applications. Java developer roles and responsibilities include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.
- Java developer responsibilities include designing, developing and delivering high-volume, low-latency applications for mission-critical systems.
Responsibilities :
- Contribute in all phases of the development lifecycle
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications
- Prepare and produce releases of software components
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
Skills :
- BS/MS degree in Computer Science, Engineering or a related subject
- Proven hands-on Software Development experience
- Proven working experience in Java development
- Hands on experience in designing and developing applications using Java EE platforms
- Object Oriented analysis and design using common design patterns.
- Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc)
- Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
- Experience in the Spring Framework
- Experience with test-driven development.
PythonAmazon Web Services (AWS)
DockerRadical is a platform connecting data, medicine and people -- through machine learning, and usable, performant products. Software has never been the strong suit of the medical industry -- and we are changing that. We believe that the same sophistication and performance that powers our daily needs through millions of consumer applications -- be it your grocery, your food delivery or your movie tickets -- when applied to healthcare, has a massive potential to transform the industry, and positively impact lives of patients and doctors. Radical works with some of the largest hospitals and public health programmes in India, and has a growing footprint both inside the country and abroad.
As a DevOps Engineer at Radical, you will:
Work closely with all stakeholders in the healthcare ecosystem - patients, doctors, paramedics and administrators - to conceptualise and bring to life the ideal set of products that add value to their time
Work alongside Software Developers and ML Engineers to solve problems and assist in architecture design
Work on systems which have an extraordinary emphasis on capturing data that can help build better workflows, algorithms and tools
Work on high performance systems that deal with several million transactions, multi-modal data and large datasets, with a close attention to detail
We’re looking for someone who has:
Familiarity and experience with writing working, well-documented and well-tested scripts, Dockerfiles, Puppet/Ansible/Chef/Terraform scripts.
Proficiency with scripting languages like Python and Bash.
Knowledge of systems deployment and maintainence, including setting up CI/CD and working alongside Software Developers, monitoring logs, dashboards, etc.
Experience integrating with a wide variety of external tools and services
Experience navigating AWS and leveraging appropriate services and technologies rather than DIY solutions (such as hosting an application directly on EC2 vs containerisation, or an Elastic Beanstalk)
It’s not essential, but great if you have:
An established track record of deploying and maintaining systems.
Experience with microservices and decomposition of monolithic architectures
Proficiency in automated tests.
Proficiency with the linux ecosystem
Experience in deploying systems to production on cloud platforms such as AWS
The position is open now, and we are onboarding immediately.
Please write to us with an updated resume, and one thing you would like us to see as part of your application. This one thing can be anything that you think makes you stand apart among candidates.
Radical is based out of Delhi NCR, India, and we look forward to working with you!
We're looking for people who may not know all the answers, but are obsessive about finding them, and take pride in the code that they write. We are more interested in the ability to learn fast, think rigorously and for people who aren’t afraid to challenge assumptions, and take large bets -- only to work hard and prove themselves correct. You're encouraged to apply even if your experience doesn't precisely match the job description. Join us.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon