Customer Support Executive

Position - Full Stack Developer (MERN + Laravel/PHP)

Responsibilities:

• Front-End Development: Build responsive and modern interfaces using React.js, JavaScript (ES6+), HTML5, and CSS3.
• Back-End Development:
• Develop APIs and server-side logic with Node.js, Express.js, PHP, and Laravel.
• Database & API Work:
• Work with MySQL, MongoDB, and integrate RESTful APIs and third-party services.

Collaboration & Delivery: Contribute in an Agile/Scrum environment, using Git for version control and CI/CD pipelines for deployments.

Problem Solving: Debug, optimize, and ensure scalability and maintainability of applications.

Required Skills & Qualifications:

• Strong knowledge of React.js (hooks, lifecycle, state management).
• Proficiency in JavaScript (ES6+), HTML5, CSS3, and responsive design.Hands-on experience with Node.js + Express.js (middleware, error handling, authentication/authorization).Solid expertise in PHP & Laravel framework (routing, middleware, Eloquent ORM, Artisan CLI).Experience in API design, authentication (JWT, Laravel Sanctum), and integration.Familiarity with Git/GitHub and basic CI/CD tools.Strong problem-solving ability and teamwork in Agile projects.

Job Details

- Job Title: Senior Backend Engineer

- Industry: SAAS

- Function – Information Technology

- Experience Required: 5-8 years

- Working Days: 6 days a week, (5 days-in-office, Saturdays WFH)

- Employment Type: Full Time

- Job Location: Bangalore

- CTC Range: Best in Industry

Preferred Skills: AWS, NodeJS, RESTful APIs, NoSQL

Criteria

· Minimum 5+ years in backend engineering with strong system design expertise

· Experience building scalable systems from scratch

· Expert-level proficiency in Node.js

· Deep understanding of distributed systems

· Strong NoSQL design skills

· Hands-on AWS cloud experience

· Proven leadership and mentoring capability

· Preferred candidates from SAAS/Software/IT Services based startups or scaleup companies

Job Description

The Role:

What You’ll Build:

1. System Architecture & Design

● Architect highly scalable backend systems from the ground up

● Define technology choices: frameworks, databases, queues, caching layers

● Evaluate microservices vs monoliths based on product stage

● Design REST, GraphQL, and real-time WebSocket APIs

● Build event-driven systems for asynchronous processing

● Architect multi-tenant systems with strict data isolation

● Maintain architectural documentation and technical specs

2. Core Backend Services

● Build high-performance APIs for 3D content, XR experiences, analytics, and user interactions

● Create 3D asset processing pipelines for uploads, conversions, and optimization

● Develop distributed job workers for CPU/GPU-intensive tasks

● Build authentication/authorization systems (RBAC)

● Implement billing, subscription, and usage metering

● Build secure webhook systems and third-party integration APIs

● Create real-time collaboration features via WebSockets/SSE

3. Data Architecture & Databases

● Design scalable schemas for 3D metadata, XR sessions, and analytics

● Model complex product catalogs with variants and hierarchies

● Implement Redis-based caching strategies

● Build search and indexing systems (Elasticsearch/Algolia)

● Architect ETL pipelines and data warehouses

● Implement sharding, partitioning, and replication strategies

● Design backup, restore, and disaster recovery workflows

4. Scalability & Performance

● Build systems designed for 10x–100x traffic growth

● Implement load balancing, autoscaling, and distributed processing

● Optimize API response times and database performance

● Implement global CDN delivery for heavy 3D assets

● Build rate limiting, throttling, and backpressure mechanisms

● Optimize storage and retrieval of large 3D files

● Profile and improve CPU, memory, and network performance

5. Infrastructure & DevOps

● Architect AWS infrastructure (EC2, S3, Lambda, RDS, ElastiCache)

● Build CI/CD pipelines for automated deployments and rollbacks

● Use IaC tools (Terraform/CloudFormation) for infra provisioning

● Set up monitoring, logging, and alerting systems

● Use Docker + Kubernetes for container orchestration

● Implement security best practices for data, networks, and secrets

● Define disaster recovery and business continuity plans

6. Integration & APIs

● Build integrations with Shopify, WooCommerce, Magento

● Design webhook systems for real-time events

● Build SDKs, client libraries, and developer tools

● Integrate payment gateways (Stripe, Razorpay)

● Implement SSO and OAuth for enterprise customers

● Define API versioning and lifecycle/deprecation strategies

7. Data Processing & Analytics

● Build analytics pipelines for engagement, conversions, and XR performance

● Process high-volume event streams at scale

● Build data warehouses for BI and reporting

● Develop real-time dashboards and insights systems

● Implement analytics export pipelines and platform integrations

● Enable A/B testing and experimentation frameworks

● Build personalization and recommendation systems

Technical Stack:

1. Backend Languages & Frameworks 

●  Primary: Node.js (Express, NestJS), Python (FastAPI, Django)

●  Secondary: Go, Java/Kotlin (Spring)

●  APIs: REST, GraphQL, gRPC

2. Databases & Storage

● SQL: PostgreSQL, MySQL

● NoSQL: MongoDB, DynamoDB

● Caching: Redis, Memcached

● Search: Elasticsearch, Algolia

● Storage/CDN: AWS S3, CloudFront

● Queues: Kafka, RabbitMQ, AWS SQS

3. Cloud & Infrastructure: 

● Cloud: AWS (primary), GCP/Azure (nice to have)

● Compute: EC2, Lambda, ECS, EKS

● Infrastructure: Terraform, CloudFormation

● CI/CD: GitHub Actions, Jenkins, CircleCI

● Containers: Docker, Kubernetes

4. Monitoring & Operations 

● Monitoring: Datadog, New Relic, CloudWatch

● Logging: ELK Stack, CloudWatch Logs

● Error Tracking: Sentry, Rollbar

● APM tools

5. Security & Auth

● Auth: JWT, OAuth 2.0, SAML

● Secrets: AWS Secrets Manager, Vault

● Security: Encryption (at rest/in transit), TLS/SSL, IAM

What We’re Looking For:

1. Must-Haves

● 5+ years in backend engineering with strong system design expertise

● Experience building scalable systems from scratch

● Expert-level proficiency in at least one backend stack (Node, Python, Go, Java)

● Deep understanding of distributed systems and microservices

● Strong SQL/NoSQL design skills with performance optimization

● Hands-on AWS cloud experience

● Ability to write high-quality production code daily

● Experience building and scaling RESTful APIs

● Strong understanding of caching, sharding, horizontal scaling

● Solid security and best-practice implementation experience

● Proven leadership and mentoring capability

2. Highly Desirable

● Experience with large file processing (3D, video, images)

● Background in SaaS, multi-tenancy, or e-commerce

● Experience with real-time systems (WebSockets, streams)

● Knowledge of ML/AI infrastructure

● Experience with HA systems, DR planning

● Familiarity with GraphQL, gRPC, event-driven systems

● DevOps/infrastructure engineering background

● Experience with XR/AR/VR backend systems

● Open-source contributions or technical writing

● Prior senior technical leadership experience

Technical Challenges You’ll Solve:

● Designing large-scale 3D asset processing pipelines

● Serving XR content globally with ultra-low latency

● Scaling from thousands to millions of daily requests

● Efficiently handling CPU/GPU-heavy workloads

● Architecting multi-tenancy with complete data isolation

● Managing billions of analytics events at scale

● Building future-proof APIs with backward compatibility

Why company:

● Architectural Ownership: Build foundational systems from scratch

● Deep Technical Work: Solve distributed systems and scaling challenges

● Hands-On Impact: Design and code mission-critical infrastructure

● Diverse Problems: APIs, infra, data, ML, XR, asset processing

● Massive Scale Opportunity: Build systems for exponential growth

● Modern Stack and best practices

● Product Impact: Your architecture directly powers millions of users

● Leadership Opportunity: Shape engineering culture and direction

● Learning Environment: Stay at the forefront of backend engineering

● Backed by AWS, Microsoft, Google

Location & Work Culture:

● Location: Bengaluru

● Schedule: 6 days a week, (5 days-in-office, Saturdays WFH)

● Culture: Builder mindset, strong ownership, technical excellence

● Team: Small, highly skilled backend and infra team

● Resources: AWS credits, latest tooling, learning budget

• 6+ years of experience in Java backend development with expertise in Spring/Spring Boot and RESTful services.
• Solid grasp of Object-Oriented Programming (OOP), system design, and design patterns.
• Proven experience leading a team of engineers or taking ownership of modules/projects.
• Experience with AWS Cloud services (EC2, Lambda, S3, etc.) is a strong advantage.
• Familiarity with Agile/Scrum methodologies and working in cross-functional teams.
• Excellent problem-solving, debugging, and analytical skills.
• Strong communication and leadership skills.

Hii 

Please Find the Job Details below.


Sales Manager Responsibilities:

• Managing organizational sales by developing a business plan that covers sales, revenue and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Sales Manager Requirements:

• Bachelors or Master's degree in Business, Marketing or a related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Ability to lead a sales team.

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders

• Proficient understanding of web markup, including HTML5, CSS3
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding and knowledge of advanced JavaScript libraries and frameworks, such as AngularJS, KnockoutJS, BackboneJS, ReactJS, DurandalJS etc.
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as Git
• Good understanding of SEO principles and ensuring that application will adhere to them

We are looking for individuals with a love for frontend, and building products with a great user experience. The ideal candidate is someone who has a collaborative process and is comfortable with ambiguity. You will be the earliest members of the product engineering team, and will have an opportunity to define the culture. If you enjoy the zero-to-one process, this is for you.

What you’ll do

• Be part of a team building a web and mobile web app from grounds up
• Drive frontend development for our product.
• Work fast, carefully evaluate the technical tradeoffs of every decision
• Collaborate with design and product on user experience and interface
• Build responsive & re-usable UI components using ReactJS
• Maintain code and write unit tests to ensure the product is of the highest quality

Knowledge, Skills & Abilities

• Strong proficiency in developing with Javascript/ReactJS/AngualrJS
• Strong command of HTML5 and CSS
• Comfortable collaborating with designers and translating designs into high-quality code
• Familiarity with REST APIs
• Familiarity with Git for version control
• Strong communication skills - verbal and written

Minimum Qualifications

A degree in computer science, software engineering, information technology or related fields or relevant experience to demonstrate your abilities and aptitude

2+ years of experience in developing consumer or SaaS web apps or websites

Good to Have

Experience in building real-time frontend and backend data sync applications

Demonstrated an interest for UX and UI

Experience with: AWS, Shopify

We are an IT Services and Product Development company, headquartered in Bangalore, that develops ERPs, Mobile Apps, and Web-Apps for our clients and customers globally.

Our Engineering team is looking for a Sr. Full-Stack Engineer to join our base in Bangalore, KA. Your key role will be to lead architectural level discussions, define performance upgrades, undertake new initiatives to groom our engineering team and provide valuable insights on all levels. If you are a problem solver with a unique way of thinking from a technology POV, and a great team player, we have the right role for you.

A high level overview of what this role looks like:

Engineering – 50% of time: As a leader, you will be undertaking engineering tasks which are complex in nature and also work on big modules and define the architectural layouts, both on Application, API and Database level.

Problem Solver - 30% of time: Be a Problem Solver, help our Engineering team to come up with a new solution that makes our applications - scalable, high in performance, reliable, and secure. This includes having ability to drive engagement on Engineering and also from DevOps Point of View.

Training & Improvements – 20% of time: Groom our Engineering Team, provide training, valuable insights and knowledge transfers (KT)  based on your years of experience building apps, products and delivering projects and working with different clients and teams.

What you bring to the table:

• Experience in independently managing, End-to-End Implementation, Design and Development of IT Projects and Products (Apps and Web-Apps)
• Experience converting Business Cases to Technology case and Building Products from scratch
• Experience in Training team and grooming them, undertaking managerial tasks such as Quarterly Skills Meeting, and Profile Evaluation, GAP Analysis
• Experience in Providing inputs to Project Budgeting, Efforts Estimations (EE), Technology Decks,
• Experience in Writing Test Cases and Managing UAT and Deployment Cycle (Automation Testing)
• Working with Client to understand provide Consulting or Business Solutions, Problem Solving Approach and Skills, Strong Analytical Skills, should be able to read between the lines
• Interacting with the Technical/Engineering team to ensure Delivery and Implementation of the Software Solution/Projects
• Client Relationship Management, Excellent at English Speaking, and Written Communication
• Understanding of Change Management, Risk Management and Project Management
• Experience working with US Clients is a Must
• Experience and Exposure working with different projects and business models will be an advantage
• Understanding of Blockchain, Healthcare, HIPAA Compliances, RPA, Payments Services, DevOps will be an asset

Must have skills:

• Excellent Written and Oral Communication Skills and Etiquettes
• Excellent Presentation Skills
• Experience in working with Onshore and Offshore Teams and Experience handling Cross-Functional Projects, Resources and Clients and ability to provide inputs to improving ODCs (Off-shore development centres)
• Experience dealing with Pressure and Meeting strict Project Deadlines
• Leadership and Motivational Skills to ensure the Work is being done by the Resources on time and within the specified budget
• Experience in handling Conflict and Resolution Management

Qualifications:

• 8 -12 years of overall experience
• Experience of working on Mobile & Web Applications (across Android & iOS)
• Strong understanding of Java & MERN/ MEAN stack - Angular/Node/React/ Vue
• Ability to create APIs in REST, and GraphQL understanding of JSON, XML, Websockets, SOAP, COBRA
• Good to have experience of Office 365 - SharePoint and ASP.Net
• Understanding of Database: MySQL, MongoDB, Oracle, PostGres
• Understanding of Project Management: Agile/Scrum, Waterfall both is fine
• Previous experience of working in FinTech, eCommerce, Enterprise Projects, C2C, B2C, B2B Apps will be an added advantage