Marketing Head

Responsibilities :

• Involved in detailing and implementing user stories. 
• Understand the technical specifications and design the solutions. 
• Validate and implement the integration components of the third-party applications. 
• Build scalable and fault-tolerant software solutions adhering to the organization's secured coding standards. 
• Strive for 100% unit test code coverage. 
• Do code quality checks and code reviews regularly to ensure safe and efficient code. 
• Verify and deploy software solutions for development needs. 
• Work closely with the team to deliver the sprint objectives. 
• Continuously look to improve the organization's standards. 

Requirement

• A Bachelor’s / Master’s Degree in Engineering or Information Technology. 
• 4-7 years of software development experience with 2+ years of experience with Python programming language. 
• A thorough understanding of computer architecture, operating systems, and data structures. 
• An in-depth understanding of the Internet, Cloud Computing & Services, and REST APIs. 
• Must have experience with any one of the Python frameworks like Flask / FastAPI / Django REST. 
• Must know GIT and Python virtual environment. 
• Should have experience with Python requests module. 
• Must know how to use third-party libraries in Python. 
• Knowledge of Python module/library creation will be added advantageous. 
• Familiarity with SIEM tools like the Qradar app / Splunk app and Splunk add-on will be an advantage. 
• Experience working with Linux/Unix and shell scripts. 
• Experience working with Linux/Unix and shell scripts 
• A meticulous and organized approach to work. 
• A logical, analytical, and creative approach to problem-solving. 
• A thorough, detail-oriented work style.

Position Overview

We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activities—ranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality, scalable, and maintainable implementations that align with business requirements and best practices.

This is a hands-on role that requires deep technical expertise, strong problem-solving abilities, and the ability to operate with minimal supervision while collaborating closely with stakeholders.

Key Responsibilities

Take full ownership of Salesforce Service Cloud development lifecycle requirements gathering, solution design, development, testing, deployment, and post-deployment support.

Translate business needs into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones.

Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders.

Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools.

Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules.

Maintain code quality through version control, peer review, and adherence to Salesforce best practices.

Create and maintain technical documentation for customizations, integrations, and configurations.

Proactively identify system improvements, performance enhancements, and automation opportunities.

Serve as the go-to technical expert for Salesforce Service Cloud within the organization.

Ensure compliance with Salesforce security standards, governance, and data privacy policies.

Required Skills & Qualifications

7+ years of hands-on Salesforce development experience, including 3+ years specifically in Service Cloud.

Strong command of Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation.

Proven experience in Service Cloud setup and customization including console configuration, case management, omni-channel routing, and knowledge management.

Expertise in Salesforce APIs and integrations (REST, SOAP, platform events).

Deep understanding of Salesforce security model, sharing rules, and data architecture.

Proficiency in Salesforce DevOps tools (e.g., Copado, Gearset, or equivalent) and version control systems (Git).

Salesforce Platform Developer II and Service Cloud Consultant certifications strongly preferred.

Strong analytical, troubleshooting, and problem-solving skills.

Ability to manage full development ownership in a fast-paced environment with minimal supervision.

Preferred Skills

Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons.

Familiarity with Agile/Scrum methodology and working with cross-functional teams.

Knowledge of testing frameworks (Apex tests, Selenium, Provar, etc.). 

Inside Sales Executive - Lead Generation

Summary:

Passionate and energetic inside sales personnel who can connect and engage with leads via outbound calls, set up appointments and communicate the company's brand identity.

2 years of inside calling experience around IT hardware and software sales

Identify prospects grow and manage sales pipeline to achieve targets

Coordinate software demos and service presentations with prospects and the internal business development team.

Experience in market research, data mining and cold calling.

Generate new potential clients through cold calling, and social media platforms.

Communicating with the Organization heads and scheduling the appointments for product demos.

Self-motivated, and able to work independently and as a member of a remote team.

Proven ability to build and manage a sales pipeline and achieve targets

Market Research to identify new markets and prospects.

Excellent communication skills (presentation, verbal, and written)

Demonstrated expertise in building and maintaining client relationships

Good convincing ability and confident personality.

Data-driven approach towards the sales process.

Full understanding of the sales process from database generation to fixing the appointments.

Min 1 year of relevant experience in software/hardware sales

Strong communication and presentation skills.

Knowledge of lead generation and email hunting.

Excellent knowledge of search engines, web analytics and business research tools.

Adequate knowledge of data collection methods.

Strong analytical and critical thinking.

Good working knowledge of MS Word and Excel

Responsibilities

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

Prospect call preparation including company background research and other pertinent lead information

Identify customer's buying trends and provide reports to management

Location: Mumbai & Nashik

Job Types: Full-time, Permanent, Temporary

• discussing clients’ requirements and proposed solutions with a senior developer (for developers at mid-skill level and below)
• writing and testing code
• collaborating with other developers
• using development tools (see below)

Development tools are used by software developers to write and test code, often as a team. Common development tools include:

• integrated development environments (eg Eclipse, IntelliJ): for writing and editing code
• source control management (eg Git, SVN, Mercurial): to enable teams to work together to manage changes to source code
• issue management systems (eg Jira): for managing a list of issues or improvements
• test driven development: for writing code to test your code