
Customer Success & Quality Assurance Executive
Location: Hyderabad (Onsite)
Experience: 1–3 years in QA, tech support, or similar role
Department: Product & Customer Success
The Opportunity
At WINIT, we don’t just build products — we deliver experiences our customers love. As a Customer Support & Quality Assurance Executive, you’ll play a dual role: ensuring our solutions meet the highest quality standards and being the friendly, capable voice that helps customers get the most out of our technology.
This is a perfect role if you enjoy solving problems, improving processes, and making customers feel supported — while also working hands-on with cutting-edge enterprise software. You’ll also have the opportunity to use AI tools like ChatGPT, AI-powered testing assistants, and automation platforms to work smarter, resolve queries faster, and improve efficiency across both QA and support.
What You’ll Do
Quality Assurance (QA)
● Review and analyze product specifications and user requirements to ensure complete understanding.
● Design, execute, and maintain test cases for web and mobile applications.
● Log, track, and manage bugs; work closely with developers to ensure timely fixes.
● Conduct regression, functional, and usability testing to ensure every release is rock-solid.
● Use AI-powered testing tools to generate test scenarios, identify edge cases, and speed up validation.
Customer Support
● Provide timely, professional assistance via email, chat, or phone to global customers.
● Manage and support multiple customers simultaneously, prioritizing effectively.
● Use AI-driven knowledge bases and tools to quickly resolve common queries.
● Document and escalate complex issues to the right teams for resolution.
● Help onboard new customers by guiding them through key features and best practices.
● Collect feedback, identify recurring pain points, and share insights with the product team.
What You Bring
● Any bachelor’s degree — we value skills and attitude over specific majors.
● 0–3 years of experience in QA, customer support, or a similar technical/customer-facing role (SaaS/B2B tech experience preferred).
● Excellent English communication skills (verbal & written).
● Ability to handle multiple customers and tickets simultaneously while staying organized.
● Understanding of QA processes and familiarity with bug tracking tools (JIRA, TestRail, etc.).
● Experience with support platforms like Zendesk, Freshdesk, or Intercom is a plus.
● Familiarity with AI productivity tools for testing, ticket triage, and customer communications.
● A proactive, problem-solving mindset and the ability to manage multiple priorities.
Why WINIT
● Be part of a global leader in AI-powered Sales & Distribution solutions.
● Work in a role that blends technical expertise with customer interaction — no two days are the same.
● Learn and apply the latest AI tools to improve your efficiency and impact.
● Collaborate with talented teams in a culture that values innovation and continuous improvement.
● Competitive salary + growth opportunities within QA, Customer Success, or Product teams.
If you’re ready to combine your eye for quality with your passion for helping multiple customers succeed — and do it in an AI-first environment — we’d love to meet you.

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ABOUT KRISPCALL
KrispCall is an AI-powered business phone solution helping modern teams manage calls, SMS, and customer communication across geographies. We are expanding our channel ecosystem in India and looking for a Channel Sales Manager who can build and scale partner-led revenue through strong partner recruitment, enablement, and co-selling.
This role is for someone who understands how to create repeatable partner motion. Recruit the right partners, activate them fast, and drive a consistent pipeline.
KEY RESPONSIBILITIES
1) Channel Strategy and Revenue Ownership
- Own channel-led pipeline and revenue targets for assigned regions/segments.
- Build a clear partner plan: partner types, ICP, outreach strategy, onboarding flow, and quarterly execution.
- Create predictable partner sourcing and activation motion, not just one-off partnerships.
2) Partner Acquisition and Onboarding
- Identify and recruit high-fit partners such as resellers, agencies, consultants, system integrators, CRM implementers, and IT service providers.
- Qualify partners using structured criteria (reach, vertical fit, capability, deal velocity potential).
- Lead partner onboarding from start to activation: pitch, commercial alignment, agreement process, and first opportunities.
3) Partner Enablement and Activation
- Train partners on KrispCall positioning, product capabilities, pricing basics, and demo readiness.
- Build partner playbooks: outbound messaging, use cases, objection handling, demo scripts, and lead sharing process.
- Ensure partners can generate and close opportunities independently, with KrispCall support when needed.
4) Co-selling and Deal Execution
- Work with partners on joint pipeline building and deal execution.
- Support partner-driven deals: discovery, solutioning, demos, proposal coordination, and closure.
- Maintain deal hygiene and ensure accurate tracking across stages in CRM.
5) Partner Success and Relationship Management
- Run regular partner check-ins, pipeline reviews, and joint GTM planning.
- Drive partner performance through clear goals: leads, meetings, demos, and closed-won revenue.
- Solve partner blockers quickly: product gaps, collateral gaps, pricing concerns, process delays.
6) Reporting and Forecasting
- Maintain accurate reporting on partner pipeline, conversion rates, and revenue contribution.
- Track partner health metrics: activation time, deal velocity, and repeatability.
- Share insights with internal teams to improve partner program, messaging, and enablement.
7) Events and Ecosystem Presence
- Represent KrispCall at relevant industry events, partner meets, and networking sessions.
- Use events as a partner acquisition and activation channel, not only lead collection.
- Capture learnings and opportunities clearly for internal follow-up.
QUALIFICATIONS AND EXPERIENCE
- 3 to 6 years of experience in channel sales, partnerships, alliance management, or B2B SaaS sales with channel exposure.
- Proven track record of building pipeline and revenue through partners.
- Experience working with SMB or mid-market partners is a plus.
- Familiarity with SaaS selling motion, partner ecosystems, and basic CRM discipline.
SKILLS REQUIRED
- Partner recruitment and relationship building
- Partner enablement and activation
- Strong business communication and negotiation
- Pipeline management and forecasting
- Ability to run structured partner programs and processes
- Comfortable representing the company externally at events and partner meetings
- Strategic thinking with hands-on execution
WHAT WE OFFER
- Competitive salary with performance-linked incentives
- Ownership of a high-impact growth channel at KrispCall
- Strong growth path into Head of Partnerships or Regional Channel Lead
- Exposure to a fast-moving SaaS environment with real autonomy
- Access to events, partner ecosystems, and strategic GTM initiatives
WHY JOIN KRISPCALL?
At KrispCall, channel is not a side function. It’s a core growth lever. You will directly influence partner-led revenue, help shape the partner program, and build a scalable channel engine in India. If you enjoy building ecosystems, working with ambitious partners, and driving measurable revenue outcomes, we would like to meet you.
We are hiring BDM/BDEs with 1- 6 years of experience in IT service-based sales. Must have strong English skills, lead generation experience, and a proven track record in domestic/international client handling in IT Services.
JD | Senior Software Engineer (J2EE/JEE Full Stack)
Summary
Looking for a senior developer who has strong skills in front-end and back-end technologies including HTML, CSS, JavaScript, Java, JSP, Servlets, Ajax, SQL, Database Stored Procedures, and J2EE frameworks.
This position requires J2EE Full Stack development experience of 2 to 6 years. Further it requires good multitasking and communication skills. Further it requires good communication skills - written and spoken, and good multi-tasking skills where he/she can manage multiple tasks with high productivity. The candidate should also have good aptitude, should be able to learn iTech’ s cloud-based products within a reasonable time, hardworking and should have the ability to go the extra mile to complete the assigned tasks on time.
Essential Duties and Responsibilities
- Develop the various modules, features and reports in our products using JEE and database technologies/frameworks
- Take responsibility and work with peer developers in the team in completing the features/tasks assigned.
- Perform code review with peer developers on various features in the product.
- Handle the support tickets which requires development effort and fix them.
- Learning and implementing new front-end and back-end technologies.
- Mentor and guide junior developers.
- Involve in building and deploying the product version in UAT and Production environment.
- Work on multiple versions of the projects in parallel.
- Perform other related duties as assigned.
- Perform other related duties as assigned.
Qualifications
- Tech/B. E./MCA/M. Tech with 2 to 6 years of related work experience
- Working knowledge in front-end and back-end technologies including HTML, CSS, JavaScript, Java, JSP, Servlets, Ajax, SQL, Database Stored Procedures, and frameworks such as Spring, Bootstrap, jQuery.
- Exposure to SOAP/RESTful Web Services, XML/JSON technologies, JBoss/WildFly Application Server, PostgreSQL database is a bonus
- Knowledge in any tools including Eclipse IDE, Source Code Control Systems such as Git, and Software Configuration Management systems would be a plus.
Company Description
Pixelperinches Technologies Pvt Ltd, located in Mohali district, offers a wide range of IT development services with a specialization in mobile application development for Android and iOS. Since its establishment in 2013, Pixelperinches has delivered over 100 apps available on various marketplaces. The team comprises well-experienced engineers dedicated to delivering quality services.
Role Description
This is a full-time on-site role for a Business Development Executive (IT) at Pixelperinches Technologies Pvt Ltd in Mohali district. The role involves tasks such as new business development, lead generation, business communication, and account management to drive the growth of the company.
Qualifications
- New Business Development, Lead Generation, and Business Communication skills
- Account Management abilities
- Strong interpersonal and communication skills
- Ability to analyze market trends and customer needs
- Proven track record in sales and business development
- Strategic thinking and problem-solving skills
- Bachelor's degree in Business, Marketing, IT, or related field
Kindly forward your cv at hr{at}pixelperinches.com
Job responsibilities:
. As Area Sales Manager working under the FMCG segment, an ideal candidate must perform the following responsibilities:
. Approaching potential leads and close them within a stipulated time frame.
. Create exclusive distributors and business associates for the company towards business growth.
. Looking after the entire business growth of the exclusive distributor and business associates.
. Keep abreast with stock report, Inventory, Product order, Re-order etc.
. Perform other sales, marketing and promotion related activities as and when instructed by the company .
. Finding and developing new markets and company.
. Training personnel and helping team members in developing their skills.
Requirements:
.Bachelor’s degree in business, marketing or related field.
. 5-7 yrs of experience in sales, marketing or related field.
. Strong communication skills.
.Ability to manage complex projects and multi-tasks.
. Excellent organizational skills.
. Proficient in MS-Office and Outlook.

Job Brief
Primary Responsibilities:
- Obtaining in-depth understanding of design and implementation of existing software product
- Performing all phases of software engineering including requirements analysis, design, estimation, and development & testing
- Applying innovation and creativity in design and implementation of features
- Designing reusable components, frameworks and libraries
- Troubleshooting production support issues post-deployment and come up with solutions as required
- Follow the processes defined by the project manager and the organization
General Requirements
- 2+ years of experience in full-stack development in python based technologies.
- Experienced in relational database technologies
- Good in data structures and algorithms
- Good written and verbal communication skills
- Self motivated and willing to learn new technologies
- Experience in AWS cloud technologies is plus
Technologies
- Python, Django
- Angular
- JavaScript, HTML, CSS technologies
- Must understand AJAX and REST
- Bachelor's degree or equivalent practical experience.
- 1-2 years of experience working in sales, marketing, and/or consulting.
- Experience leading sales organizations and delivering business performance.
- People management experience.
- Lead, grow, and coach a team of business development consultants with great sales leadership and culture of performance. Provide leadership, inspiration, mentorship, and career development to members of your team.
- Work closely with the team to uncover and identify growth opportunities via understanding clients’ business models and objectives. Coach team to serve as trusted advisors to deliver best solutions, solving clients’ business challenges and cultivating relationships with clients’ executives through in-person and phone based meetings and other communication channels.
- Lead strategic planning and projects to identify key growth opportunities in the Indian market, including quantitative analysis, industry research, and defining go-to-market plans.
- Drive exceptional collaboration across internal partner teams and leadership critical to your team’s success, building alignment and maximizing joint impact of teams toward common goals of great customer experience and sustainable business growth.
Job Description – Business Development Executive
Roles & Responsibilities:
- · Identifying quality lead and bringing up the projects for the company through different online platforms
- · Bidding on various portals like PPH/ GURU/ UPWORK / Freelancer and other relevant online platforms
- · Handle the initial discussions and collect the strategic information about the prospects
- · Understand complex project requirements and prepare proposal /bid to generate leads
- · Continue prospect engagement and account management throughout the sales cycle until closure.
- · Independently collaborate with the technical team for presentation with prospects.
- · Scout for new bidding platforms and websites to catch out the opportunities.
- Skill & Experience Required
- · Excellent verbal and written communication skills, capable of converting the prospect with good linguistic ability.
- · Must have 1-3 years of experience in Web Development & Mobile Apps project acquisition and closure through the online bidding platforms.
- · Experience with lead generation and prospect management via various online platforms.
- · Must have sound technical knowledge of advanced Web and Mobile technologies trending today.
- · Lead generation through LinkedIn, database, and other social networks.
- · Ability to handle the sales independently or as part of a team
- Education: Degree/ any diploma
What you will be doing:
- Participate in network and security initiatives, network designs, project plans, and deployments as well as coordinating technical issues with vendors and internal teams
- Contribute to design, installation, maintenance, vulnerability remediation, and monitoring of network and security systems
- Responsible for expert-level troubleshooting of any problems relating to global issues - participation in security incident management and response.
- Providing support and guidance to Technology teams across network and security technologies.
- Adhere to IT access-management incident response and change control procedures (ITIL)
- Continuous documentation of the IT network infrastructure including technical specifications, design documents, roll-out, and disaster recovery plans
What we are looking for:
A Network Security engineer with a solid comprehensive background in:
- Ability to manage, supervise and delegate multiple tasks
- Strong experience with SIEM and log management
- EDR (Endpoint Detection and Response - especially in Microsoft ATP, Defender or SentinelOne) configuration and management.
- Vendor management; including SOC (Security Operations Centre) providers
- Global Security Incident management support
- Experience in SD-WAN (Meraki) management and troubleshooting
- Knowledge of network security, hardening network equipment, and vulnerability scans
- Experience in Microsoft security and endpoint management tooling such as MCAS and MEM
- Excellent troubleshooting skills. Ability to rapidly identify respond to and resolve issues
- Proven experience in remote access technologies (ZScaler an advantage)
- Excellent communication skills (written and verbal).
- An ability to work under pressure and take ownership of tasks and customer issues.
- Ability to work individually and as part of a global Infrastructure Technology team with regional teams in India, UK and North America.
Roles & Responsibilities :
- Write high quality code in ReactJS using TypeScript or JSX that is easy to maintain and test.
- Participate in an Agile environment using Scrum software development practices, Automated unit testing, Continuous integration, Code reviews, Version control systems, Automated build processes. Raise issues proactively that might impact delivery commitments.
- Fix production issues and maintain the code as needed .
Basic Qualifications:
- BS degree in CS or equivalent work experience 5+ years professional experience building single page applications in ReactJS using TypeScript or JSX with extensive experience working with HTML5 and CSS3.
- Experience working with cross-browser behaviors and quirks.
Preferred Qualifications:
- Passion for new technologies. Product development experience building large scale web applications.
- Experience designing and developing highly scalable consumer facing web application. Care deeply about writing high-performance, reusable code for components that will be used across our product.
- GraphQL experience is preferred.








