Customer Success | WINIT

Responsibilities:

1. Design, develop, and optimize machine vision algorithms.

2. Collaborate with cross-functional teams to understand project requirements and contribute to the development of vision-based applications.

3. Work on image/video processing, feature extraction, object detection, and recognition algorithms.

4. Implement and deploy machine vision solutions for real-world applications.

5. Conduct testing and validation of vision systems to ensure robust performance.

6. Stay updated on the latest advancements in computer vision and DL/ML technologies.

Qualifications:

1. Bachelor's or Master's degree in Computer Science, Electronics Engineering, or a related field.

2. Proven experience of 1-3 years in machine vision domain.

3. Strong programming skills in languages such as Python, etc.

4. Knowledge of image processing libraries and frameworks (OpenCV, SciPy, etc.).

5. Familiarity with hardware integration for vision systems.

6. Excellent problem-solving skills and attention to detail.

7. Good communication and collaboration skills.

Additional Skills (Preferred):

1. Experience with deep learning techniques for computer vision.

2. Knowledge of 3D vision and point cloud processing.

4. Understanding of industrial automation and robotics.

5. Experience working with thermal cameras

6. PLC programming 

Job Title: Customer Success Manager

Location: Baner, Pune

About Us:

Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions

to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a

mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technologies. We are backed by Investors and a high potential team of 40 people and growing.

Our Culture:

At Truein, we genuinely care about every member we hire. You’ll learn new things regardless of your experience level. We strongly believe in creating value for all stakeholders - our employees, customers, and investors. We foster ownership, and have a dynamic, fun and vibrant startup culture.

Role Overview:

As a Customer Success Manager at Truein, you will play a key role in driving customer goals,revenue expansion and product adoption by ensuring the activation, engagement, success,

retention, and growth for Truein’s key enterprise and mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. It is an individual contributor role wherein the person would work with a small but highly competitive and effective team.

Responsibilities:

● Customer onboarding: help them set up product configuration and upload data

● Conduct product training for key stakeholders in the customer organization

● Drive adoption, improve customer satisfaction, and work with our customers to

generate new business (upsell and cross-sell)

● Minimize customer churn, maximize retention and create great customer experience

● Contact customers to explain new features and help them upgrade to new plans

● Collect customer references, testimonials and create case studies

● Be the customer’s voice within Truein providing feedback to our Product team to develop/identify new features

● Conduct quarterly business reviews with senior stakeholders to align product deliveries to client business outcomes

● Help customers map Truein to their existing policies and processes

Requirements:

● 5+ years years of experience in SaaS or software product company in acustomer-facing roles

● Previous experience working with enterprise customers

● Process-oriented and analytical

● Excellent verbal and written communication skills

● Strong empathy for customers and passion for growth

● Passion for solving client challenges and commitment to client delight

● Result-oriented and has great attention to details

● Bachelor's degree or equivalent experience in Computer Science or related field

Good to have:

● Experience dealing with International customers

● Has worked with growth stage startup

● Education background of Technology + Management studies

You will get:

● Competitive compensation package and benefits

● Work closely with and be part of a truly amazing team

● Join a fast-growing company early, make a difference and enjoy the ride

● Challenge yourself and take your career to the next level

Truein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Purpose

We work in the latest technology, and our foundations are data structures, algorithms, solid logical reasoning, and mathematics. We are looking for very strong engineers who love coding, optimizing, and ensuring their code is the most efficient.

You will be involved with hardcore development. If you are an assembler of code or packages from different places to build something, you may not find our team to be the right fit.

You must be someone who can build anything from the ground up. Programming language should not be any barrier for you, as you should be able to pick up any programming language or underlying technology within a week.

Key Areas of Responsibility

Core development. Ready to participate in the designing, brainstorming, and development process. You must give sleepless nights to meet deadlines whenever required.

Desired Candidate Profile

Essential Skills 

• Reliable, Accountable, and Trustworthy
• Ability to understand software requirements based on a wireframe/program specification
• Familiarity with GoLang / PHP / Python / Java / C / C++ / Linux Shell and Scripting / HTML / CSS / JS / Node.js is a plus
• Effective communication skills to ensure smooth coordination of tasks with the Team Leader.
• Knowledge of MongoDB, MySQL, and PL/SQL is a plus
• Familiarity with ML, TensorFlow, and Keras is a plus
• Knowledge of web servers such as Apache, NGNIX, and the HTTP protocol is a plus.
• Knowledge of multi-process, threads, memory, and filesystem on Linux is desirable.
• Must Solve The Following

To consider you for the current opening, please make sure to understand the following question and solve it. A simple program in any programing language would do. If you cannot solve this, please do not apply.

Write a function foo(x) where foo(foo(x)) = -x (assume x to be an integer, and foo(x) has to be always real), any programming language would do. Before submitting the answers, please verify that the output of foo(foo(10)) should be -10 and foo(foo(-10)) should be 10.

Required Skills: Cold Calling, Email Campaign, Professional Networks (LinkedIn)

1. Thorough understanding of IT products and services.
2. Proficient in mining & managing data through database portals & professional networks.
3. Generate appointments through activities like cold calls, email campaigns, and professional networking.
4. Ensure accurate procedures are followed for cold calling, email campaigns, and professional networking activities to generate appointments.
5. Maintain a systematic follow-up process to nurture leads not yet ready for an appointment.
6. Proficiency in using the Zoho CRM system
7. Meet quarterly and yearly targets as assigned.
8. Maintain a healthy lead-generation pipeline.

Expectations:

1. Excellent communication, interpersonal, and phone skills
2. Ability to set up appointments proficiently using all inside sales activities.
3. Proven track record in cold calling, email marketing, lead generation, and networking with professionals
4. Able to thrive in a fast-paced environment and consistently meet deadlines.
5. Self-motivated with strong multitasking abilities, able to work independently or collaboratively within a team.
6. Familiarity with CRM, major database portals and professional networking platforms

We need candidates to join immediately to 15days

Salary: Upto 10 LPA

Industry: Fintech

Roles and Responsibilities:

• 2-3 years of Android development experience.
• Kotlin, Android SDK, Java
• Rest API, JSON, XML, Retrofit
• MVVM
• SQLite, Room, Offline storage, Encryption
• Google APIs, Maps, Navigation, Google Play Optimization
• Live Data, Dagger, Co-Routines, Multithreading
• Memory management and optimizations using Data Structures and Algorithms
• Espresso, JUnit, kotlin, work manager, Co-Routines,, data structure, multithreading.

Responsibilities: -

We are looking for a young person who wants to join a fast growing start up to work with Co-Founders to drive the org-wide goal setting and planning process, developing Strategy and growth road map

Assist CEO in institutionalizing people management and org structure, and contributing to shaping strategies across the teams

Analyze and determine key insights from key business drivers, competitive environment, trends and operating metrics

Contribute to complex and time-critical projects by quickly understanding the context and developing a prioritized approach for resolution

Coordinate with different functions within the organization - growth, product, engineering among, credit and others in the deployment of the business initiatives identified

Ideate, plan and oversee implementation of new ideas and business critical projects

Qualifications 

 Graduate and master’s degree from tier 1 Institutes and worked earlier with big3 companies like (The Bain, McKinsey , BCG and Kearney )

Min 3 – 6years of Chief of Staff experience after completing your graduate degree

Outstanding record of academic achievement and Demonstrated aptitude for Corporate Strategy

Proven record of leadership in a work setting and/or through extracurricular activities •

Exceptional analytical and quantitative problem-solving skills

Ability to work collaboratively in a team environment

Ability to work effectively with people at all senior levels in an organization

Ability to communicate complex ideas effectively – both verbally and in writing – in English

• Assisting developers to write efficient code.
• Tuning and debugging customer installations.
• Maintaining internal development and test databases.
• Working closely with leading experts in Supply Chain management to support various E2open teams.
• Provides on-call support in a 24x7 environment.

The position requires night shift work to support the US time zone.

Required Experience/Skills:

• Bachelor's/Master's/PhD degree in Engineering, Computer Science, Mathematics, or other Science with a consistent academic record (Preferably more than 70%)
• Oracle-certified DBA with 3+ years of DBA experience
• Oracle 12c and 19c experience is a must.
• Experience in Performance Tuning and Query Optimization is a must.
• Expertise and development experience in PL/SQL and SQL
• Experience in Oracle installation, upgrade backup, and recovery methods.
• Experience in Unix/Linux shell scripting.
• Track record of delivering quality work on time and ability to expand own expertise.
• Self-motivated, detail and team-oriented
• Solid verbal and written communication skills
• Enjoys dynamic, result-oriented work culture.
• Excellent problem-solving and troubleshooting skills.
• Experience considered a plus: 
• MySQL and PostgreSQL
• Knowledge of server, storage, and networking technology.
• Supply Chain background