Business Developer

Job description

Opportunity to work on cutting-edge tech pieces & build from scratch

Ensure seamless performance while handling large volumes of data without system slowdowns

Collaborate with cross-functional teams to meet business goals

Required Skills:

Frontend: ReactJS (Next.js must)

Backend: Exp in Node.js, Python, or Java

Databases: SQL (must), MongoDB (nice to have)

Caching & Messaging: Redis, Kafka, or Cassandra exp

Cloud certification is a bonus

About the Client

Our client is a fast-growing holistic wellness platform that connects users with experienced experts in astrology, tarot, numerology, vastu, and other spiritual sciences. The platform focuses on providing personalized guidance to help individuals navigate challenges in career, relationships, health, finance, and personal growth. Guided by the philosophy of “Quality over Quantity,” every interaction aims to create real, positive change for users.

About the Role

We are looking for an experienced YouTube Expert / YouTube Channel Manager / Video Marketing Specialist to lead the growth and strategy of our YouTube presence. The ideal candidate will have a strong command of YouTube SEO, analytics, and audience engagement, along with the creativity to craft impactful video content that drives results.

Key Responsibilities

• Strategically grow YouTube subscribers, views, and watch time through data-driven content planning.
• Optimize video titles, descriptions, tags, and thumbnails to maximize YouTube SEO and visibility.
• Analyze performance metrics using YouTube Studio and Analytics, identifying trends and improvement opportunities.
• Manage overall channel operations including publishing, scheduling, and community interaction.
• Collaborate with content creators and marketing teams to deliver engaging, high-performing videos.
• Stay up to date with YouTube algorithm updates and best practices for continuous growth.
• Oversee community engagement by responding to comments, handling feedback, and fostering loyalty among viewers.

Requirements

• Minimum 5 years of professional experience managing and optimizing YouTube channels.
• Proven track record of growing subscribers, engagement, and viewership organically.
• Deep understanding of YouTube SEO, analytics tools, and audience behavior.
• Creative and analytical mindset — capable of turning insights into actionable strategies.
• Strong communication, storytelling, and project management skills.

Why Join Us

• Opportunity to build and scale a rapidly growing YouTube presence.
• Collaborative environment where creativity meets data-driven strategy.
• Be part of a team that’s making a meaningful impact through informative and inspiring video content.

Key Responsibilities/Duties:

· Develops and enhances software applications through coding and testing.

· Writing well designed, testable, efficient code

· Involves in code reviews and training.

· Contributing in all phases of the development lifecycle

· Delivers highest quality software by creating unit test plans and testing code thoroughly.

· Adept with the tools, applications, and processes used for software development.

· Implements solutions as designed in technical documentation specification and coding standards.

· Creates project documentations and coordinates technical issues.

· Knows the business rules and concepts, software specifications and designs provided by the technical lead and apply them in completing the assigned task.

Qualification: Bachelors or Master’s degree in Computer Science or Engineering.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

Problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Requirements:

• Developing and implementing user interface components using React.js concepts and workflows.
• Developing user interface components and implementing them with a well-known React.js workflow.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code
• In-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive web applications.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• Develop a flexible and well-structured front-end architecture, along with the APIs to support the applications 

• Must know how to design the theme
• Must know about the Plugin development
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
• Experience building user interfaces for websites and/or web applications
• Experience designing and developing responsive design websites
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
• Ability to convert comprehensive layout and wireframes into working HTML pages
• Must know how to develop a website using Elementor.
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• Strong understanding of PHP back-end development
• Good communication skills.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Must know how to design and develop an E-commerce Website in WordPress using Woocommerce Plugin.