ABOUT KRISPCALL
KrispCall is an AI-powered business phone solution helping modern teams manage calls, SMS, and customer communication across geographies. We are expanding our channel ecosystem in India and looking for a Channel Sales Manager who can build and scale partner-led revenue through strong partner recruitment, enablement, and co-selling.
This role is for someone who understands how to create repeatable partner motion. Recruit the right partners, activate them fast, and drive a consistent pipeline.
KEY RESPONSIBILITIES
1) Channel Strategy and Revenue Ownership
- Own channel-led pipeline and revenue targets for assigned regions/segments.
- Build a clear partner plan: partner types, ICP, outreach strategy, onboarding flow, and quarterly execution.
- Create predictable partner sourcing and activation motion, not just one-off partnerships.
2) Partner Acquisition and Onboarding
- Identify and recruit high-fit partners such as resellers, agencies, consultants, system integrators, CRM implementers, and IT service providers.
- Qualify partners using structured criteria (reach, vertical fit, capability, deal velocity potential).
- Lead partner onboarding from start to activation: pitch, commercial alignment, agreement process, and first opportunities.
3) Partner Enablement and Activation
- Train partners on KrispCall positioning, product capabilities, pricing basics, and demo readiness.
- Build partner playbooks: outbound messaging, use cases, objection handling, demo scripts, and lead sharing process.
- Ensure partners can generate and close opportunities independently, with KrispCall support when needed.
4) Co-selling and Deal Execution
- Work with partners on joint pipeline building and deal execution.
- Support partner-driven deals: discovery, solutioning, demos, proposal coordination, and closure.
- Maintain deal hygiene and ensure accurate tracking across stages in CRM.
5) Partner Success and Relationship Management
- Run regular partner check-ins, pipeline reviews, and joint GTM planning.
- Drive partner performance through clear goals: leads, meetings, demos, and closed-won revenue.
- Solve partner blockers quickly: product gaps, collateral gaps, pricing concerns, process delays.
6) Reporting and Forecasting
- Maintain accurate reporting on partner pipeline, conversion rates, and revenue contribution.
- Track partner health metrics: activation time, deal velocity, and repeatability.
- Share insights with internal teams to improve partner program, messaging, and enablement.
7) Events and Ecosystem Presence
- Represent KrispCall at relevant industry events, partner meets, and networking sessions.
- Use events as a partner acquisition and activation channel, not only lead collection.
- Capture learnings and opportunities clearly for internal follow-up.
QUALIFICATIONS AND EXPERIENCE
- 3 to 6 years of experience in channel sales, partnerships, alliance management, or B2B SaaS sales with channel exposure.
- Proven track record of building pipeline and revenue through partners.
- Experience working with SMB or mid-market partners is a plus.
- Familiarity with SaaS selling motion, partner ecosystems, and basic CRM discipline.
SKILLS REQUIRED
- Partner recruitment and relationship building
- Partner enablement and activation
- Strong business communication and negotiation
- Pipeline management and forecasting
- Ability to run structured partner programs and processes
- Comfortable representing the company externally at events and partner meetings
- Strategic thinking with hands-on execution
WHAT WE OFFER
- Competitive salary with performance-linked incentives
- Ownership of a high-impact growth channel at KrispCall
- Strong growth path into Head of Partnerships or Regional Channel Lead
- Exposure to a fast-moving SaaS environment with real autonomy
- Access to events, partner ecosystems, and strategic GTM initiatives
WHY JOIN KRISPCALL?
At KrispCall, channel is not a side function. It’s a core growth lever. You will directly influence partner-led revenue, help shape the partner program, and build a scalable channel engine in India. If you enjoy building ecosystems, working with ambitious partners, and driving measurable revenue outcomes, we would like to meet you.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Krispcall
About
KrispCall is experiencing rapid growth, and we're looking for talented individuals to join us on this exciting journey. We offer a dynamic and rewarding work environment where you can learn, grow, and contribute to a product that's transforming the way businesses communicate. We value our employees and provide opportunities for professional development and advancement. Explore our open positions and discover your potential at KrispCall!
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KrispCall is a cloud telephony provider offering a comprehensive suite of communication tools, including virtual phone numbers, call management features, and integrations with popular business applications. We serve businesses of all sizes, helping them improve communication efficiency and customer experience. We are committed to innovation and creating a positive work environment
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