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Job Summary:
We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes. The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB). ·
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CMDB Management:
Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.
Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.
Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.
Discovery and Service Mapping:
Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.
Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.
Assist the CMDB Administrator with developing and maintain the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.
Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.
Strong hands-on experience in optimizing discovery, tailoring patterns and development.
Validating discovery results and troubleshooting as required
Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers Define, create, and manage Service Mapping infrastructure, including patterns.
Work with support teams to identify, investigate and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.
Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB. General/Admin
Assist with tasks related to implementing the ServiceNow application. Document procedures for the discovery, configuration management functions
Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.
Qualifications:
1. Over 5+ years of working experience in ServiceNow
2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools
3. Solid understanding of Configuration Management practices and principles
4. Experience implementing ServiceNow Service Mapping
5. ITIL foundations certification preferred
6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)
7. Effectively working under accelerated deadlines and working independently to complete objectives
8. Experience working in a team-oriented, collaborative environment with good interpersonal skill
9. Ability to translate business requirements into technical specifications and design.
10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision
11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
12. Ability to manage multiple simultaneous tasks within an open and interactive environment
We are looking for a smart, tech savvy individual to join our sales team and take charge of the end to end sales & business development process. A thinker, strategist with a business acumen who can accomplish monthly financial goals. Must be a team player, multitasker, lover of Art, Design, Music (or any art form) and willing to work in a creative design studio.
Location: Hybrid
Organization Name: Prismic Reflections Web Solutions LLP
Company Website URL: www.prismicreflections.com
Qualification: MBA Marketing/ BBA/BBM or Equivalent Degree & Experience
Industry: Preferably User Experience (UX/UI), Digital Design, Software Development, IT Services, Advertising Agency or relevant domain
Primary Responsibilities
- Do market research, competitive analysis, Prospecting & client profiling.
- Data Mining: Finding & generating leads and convert them into the sale
- Manage end to end sales process, arrange and attend meetings and explore potential business opportunities.
- Strategically communicate, circulate marketing & branding content
- Client relationship management & address their requirements on time to time basis
- Active involvement in project scoping, SLA compliance & timely invoice collection
- Handle company promotions & social media communications, PR & Press relationship
- Travel, attend networking events & client meetings.
- Training & nurturing peers
Skills Requirements
- Excellent Written & Verbal communication skills - English
- Extremely good at Client Presentation, Pitching & Negotiations
- Revenue Focused, Ability to meet financial goals
- Writing content on social media, blog, press etc.
- Time & Priority Management
- Knowledge of SEO, SMO, SEM is plus
- Familiar with IT terminology specifically in UI Design & Development Area.
Special Benefits
- Attractive incentives & timely recognition
- Collaborative & creative culture. Passionate team with diverse backgrounds & skills
- Exposure to various challenging opportunities & mentoring from seniors.
- Work with well respected & award winning design studio
➢ Manage initial discovery calls with customers leads
➢ Understands Customer’s Business and keeping empathetic approach towards customers
➢ Building Trust and Transparency with Customers
➢ Go-getter attitude to close the lead
➢ Creating and delivering impressive presentation/demo to the customer
➢ Managing follow-up activities to ensure customer engagement
➢ Negotiating contracts
➢ Working on guidelines by senior level peer
➢ Gaining know-how expertise in the ERP Business Applications
➢ Preparing RFP/RFI as per the customers’ need
➢ Continuous efforts to achieve sales quotas
➢ Self upgradation through industry study and research
PlanetWise aims to provide a comprehensive carbon management solutions and related
consultancy services. Our perspective is global with an integrated approach to address
environmental, social and economic issues.
Headquartered in Singapore, we offer our clients a vital competitive edge by combining
in-depth industry expertise with the know how to convert solutions into actions. We help
our clients to establish a system to measure carbon footprint of end-to-end supply chain.
Having established the carbon footprint baseline, we assist organisations in identifying
opportunities, potentials and develop actionable roadmap to achieve sustainability targets
across Scopes 1 to 3
We help our clients to manage their carbon handprint by identifying opportunities to
create positive impact on environment and set high confidence target towards carbon
neutrality.
As a Business Development Intern, you will collaborate closely with product development
team to identify and explore growth opportunities, assist in market research and analysis,
and contribute to the development of strategies to drive business growth. This internship
offers an opportunity to collaborate with sales team across different Business units and
developing business development skills and gaining market insights and strategic planning.
Qualification : MBA _2023 / 2024 Batches
Work Location : Bangalore (NO work from Home)
Stipend : 15,000 /- per month
Duration : 6 months.


Roles & Responsibilities:
3+ years of experience developing mobile apps. Experiencing fine tuning applications to improve performance and memory utilization. Thorough understanding of iOS development for iPhone, iPod Touch, and iPad devices. Experience of design and development of iOS applications, preferably in an Enterprise setting Proficient with Xcode, Objective-C, and Cocoa Touch Experience with iOS frameworks such as Core Data, SQLite, MapKit, UIKit, Core Location, etc. String knowledge in Restful, SOAP APIs to connect iOS applications to back-end services Strong knowledge of Storyboard, Autolayout, ARC. Experience of design and development of iOS applications, preferably in an Enterprise setting Proficient with Xcode, Objective-C, and Cocoa Touch. experience with iOS frameworks such as Core Data, SQLite, MapKit, UIKit, Core Location, etc Experience with offline storage, threading, multitasking, and performance and memory tuning with tools (such as Instruments). Understanding of Apple’s design principles and interface guidelines Knowledge of low-level C-based libraries is preferred Knowledge of Graph APIs is preferred. Familiarity with cloud message APIs, Local and push notifications Proficient understanding of code versioning tools (such as Git, TFS or SVN) Familiarity with continuous integration.
Candidate Required:
Excellent communication skills Be an effective Team Leader and should be able to handle and lead a team with effective delegation. Proficient in mobile app UI development and best practices Ability to understand that business needs may shift your priorities and adjust accordingly Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on listening and questioning skills. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment.


Day-to-day responsibilities:
- Bachelors/Masters in Computer Science or related field
- 7+ years previous release and/or project management experience
- Solid understanding of release and project management principles
- Strong experience with software development processes and agile methodologies
- Experience using bug tracking and management system (JIRA, Bugzilla, Testrail…) to track and build release dashboards
- Experience with Jira Query Language (JQL) and JIRA Portfolio is a definite plus
- Demonstrated ability to manage and coordinate multi-functional work teams toward completion
- Demonstrated effective leadership and analytical skills
- Advanced written and verbal communication skills a must
- Experience in Data Storage, SaaS, Virtualization, Cloud, and Enterprise Equipment Deployment
- Demonstrated ability to successfully influence stakeholders and lead cross functional teams across geographies and business units
- Experienced in navigating variety of complex, cross-functional activities and lead all aspects of release delivery.
- Ability to engage with Business users and understand their needs.
- Broad knowledge of SaaS, distributed systems, virtualization, storage products, cloud, infrastructure software, databases, interface driven solutions is a definite plus
- General PC knowledge including GSuite, Microsoft Office and expert knowledge of Excel





