Test Automation Engineer

Position Overview:

The AI Tech Lead will architect and guide the implementation of real-time AI systems across voice automation, LLM pipelines, and knowledge-enhanced applications. The role requires strong architectural judgment, hands-on expertise in AI/LLM systems, and the ability to define high-performance, scalable best practices.

Key Responsibilities:

• Architect and guide implementation of real-time AI systems across voice automation, LLM pipelines, and knowledge-enhanced applications

• Design and develop distributed, provider-agnostic AI architectures with performance guarantees including low latency, resilient failover, distributed scaling, and cost-efficiency

• Define architectural best practices for GenAI systems including prompt design, context shaping, fallback logic, caching, and real-time agent orchestration

• Lead AI model governance including evaluation and selection frameworks for multiple LLM providers, routing logic, benchmarking, and cost management

• Establish and monitor KPIs for LLM quality, latency, reliability, grounding accuracy, and system stability

• Ensure data security practices for handling of voice and transcript data, applying PII-safe methods, and supporting multi-tenant data isolation

• Own knowledge integration and RAG architecture including vector databases, retrieval strategies, chunking policies, and hybrid grounding methods

• Continuously evaluate new model capabilities and AI technology trends

Required Skills:

• Architectural judgment and hands-on expertise in AI and LLM systems • Experience designing scalable and low-latency AI architectures

• Knowledge of multi-provider LLM integration and orchestration

• Understanding of distributed systems, microservices, and load balancing

• Strong grounding in AI model governance and benchmarking

• Awareness of data security and privacy best practices

• Experience with retrieval-augmented generation (RAG) and vector databases

Preferred (Bonus) Skills:

• Experience with function-calling and knowledge graphs

• Familiarity with hybrid grounding and retrieval enhancement strategies • Experience with voice automation systems (STT/TTS pipelines). give me in a proper formate

• Drive development and delivery of top notch technology solutions to clients efficiently.
• Lead development of implementation plan, logic and modules to embed in client solutions and client discussion ready documents /presentations.
• Lead in designing, implementing, maintaining and updating applications that are often high-volume and low-latency, required for mission critical systems.
• Lead in refining and improving system stability by continuously refactoring and measuring performance.
• Drive development of actionable, clean, maintainable, testable, reusable, extensible codes, including standardization and automation of processes.
• Provide technical and functional guidance to team members through expert knowledge and hands-on support.
• Manage projects, resource utilization, time schedules and deliveries to clients.
• Proactively drive discussions with stakeholders to understand their business requirements, business context and guide team to provide robust actional solutions.
• Effectively engage with stakeholders – create and nurture and deepen relationships. 
• Ensure positive & creative work-environment, culture of collaborations, speak-up, high level of energy & enthusiasm, curiosity to learn and continuous improvement.
• Inspire, engage, motivate and provide constructive feedback to team members to develop their technical & soft skills and fully support their development aspirations.
• Drive researching and conceptualizing solution approaches, new techniques or solution frameworks and author high quality discussion papers.

Qualifications, Skills and Experiences

• BE / BTech / ME / M Tech in engineering or MCA or similar relevant field.
• 2 to 17 years (Junior, Intermediate, Senior Role & we have multiple openings)of relevant hands-on experience and excellent knowledge of Java, Python, SQL, Relational Databases, DB schema or ORM technologies.
• Excellent knowledge and experience of building applications, platforms and services in Java, Python and MS SQL or at least two of them.
• 5 + years of experience of managing projects, team and stakeholders.
• Knowledge and experience of agile methodologies.
• Excellent communication and inter-personal skills.
• Experience of working in a fast-paced environment and make quality decisions in moderately to high ambiguous work environment.
• Previous work experience in financial services, especially, capital markets is preferred.

As an IT Technical Lead, you will play a crucial role in managing and leading a team of IT professionals. You will be responsible for providing technical guidance, overseeing project execution, and ensuring the successful delivery of IT solutions. Your expertise will be instrumental in driving innovation, implementing best practices, and maintaining a high level of technical excellence within the organization.

Key Responsibilities:

Team Leadership: Lead a team of IT professionals, including developers, engineers, and support staff. Provide guidance, mentorship, and technical expertise to ensure team members' growth and success. Foster a collaborative and positive work environment.

Technical Strategy and Planning: Develop and implement a strategic technical roadmap aligned with the organization's goals and objectives. Stay up to date with emerging technologies and trends, and assess their applicability to the organization's IT infrastructure. Make recommendations for technology adoption or enhancements.

Project Management: Oversee the execution of IT projects, including resource allocation, task assignments, and timelines. Collaborate with stakeholders to gather requirements, define project scope, and ensure successful project delivery. Monitor project progress, identify and mitigate risks, and resolve issues as they arise.

Technical Expertise: Serve as a subject matter expert in various IT domains, such as software development, infrastructure management, cybersecurity, and data management. Stay informed about industry best practices and provide guidance on technical standards, frameworks, and methodologies. Conduct research and evaluation of new technologies to support business objectives.

Collaboration and Communication: Collaborate with cross-functional teams, including business stakeholders, product managers, and other IT teams. Effectively communicate technical concepts and solutions to both technical and non-technical stakeholders. Foster strong relationships with external vendors and partners.

Troubleshooting and Issue Resolution: Assist in troubleshooting complex technical issues and provide guidance to team members in resolving them. Identify root causes, implement corrective actions, and develop preventive measures to avoid similar issues in the future. Ensure the timely resolution of critical incidents.

Continuous Improvement: Drive continuous improvement initiatives within the IT department by identifying areas for optimization, streamlining processes, and implementing automation where applicable. Promote a culture of innovation, learning, and knowledge sharing within the team.

Qualifications and Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Proven experience in a technical leadership role, managing and leading a team of IT professionals.

Strong technical background in one or more IT domains, such as software development, infrastructure management, cybersecurity, or data management.

In-depth knowledge of industry best practices, emerging technologies, and trends.

Proficiency in project management methodologies and tools.

Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.

Strong problem-solving and troubleshooting abilities.

Demonstrated ability to drive innovation, implement process improvements, and foster a culture of continuous learning.

Want to work with an established & growing IT company? Join team Benison to have the right challenges that will help you accelerate your career growth to the next level, faster!   

Benison Technologies was started in 2011 with a mission to revolutionize the silicon industry in India, with a host of amazing big clients like Google, Cisco, McAfee, Intel, and so on, you get to experience the best of both worlds. If you consider yourself an engineer who is capable to join our ever-growing team, then this is the right opportunity for you:  

Why Benison Tech?   

We have a partial acquisition from one of the biggest names in the world (well we can’t name them thanks to confidentiality) it’s one of the FAANG companies, and you can “Google” it if you like.  

Oh! & one more thing, this did not happen by accident, our team put a ton of efforts to turn this gigantic dream into a reality.  

Benison Tech has a consistent history of demonstrating growth through innovation time and again.   

We don’t stop there, we then re-invest our profits back into the initiatives for the growth of our people, our culture and the company. Now enough with us, let’s talk about the job roles & responsibilities:    

What you will be working on: 

• Key contributor for developing product strategies and features. 
• Software development for industries leading SaaS platform 
• You will be involved closely in planning, designing, integration of client requirements. 

• You will be working with one of the leaders in data resiliency and data protection. 

Here are some technical skills require:  

• Independently own features and create feature test plans/strategies based on development and feature completion milestones.   
• Identify quality assurance process bottlenecks and suggest actions for improvement.   

• Design automation framework for automating feature tests.   
• Participate in test cases, test plans, s and code reviews.  
• Resolve functional queries coming from other business units such as support, escalation, product management, etc.   
• Participate in bug trailing, tracking quality assurance metrics.  
• Hands-on experience with Python-Selenium or Cypress, will be preferred.   

• Familiarity with Test Management systems like XRay and bug tracker like JIRA tools.  

What we expect from you:    

• 3-10 Years of relevant experience in QA Automation.   
• Expert at test automation, creating test plans, test strategies for testing multiple product modules   

• Should be able to quickly analyze failures and trace back to issues in the product or the automation suite.  
• As a Software Development Engineer in Test you should be an expert at test automation for APIs as well as UI, creating test plans and test strategies for testing product features.  
• You will guide and mentor junior team members by reviewing their automation code and test cases to ensure good coverage and quality of a feature  
• Resolve functional queries coming from other business units such as support, escalation, product management, etc.  
• Be a quick learner and be open to working on new technologies if needed.    

• Excellent team player with strong verbal & written communication skills.    
• Be able to step up when the situation demands such as meeting deadlines and critical production issues.    
• Propose changes or enhancements to the framework for enabling new feature tests.  

 Few Skills which will add brownie points to your role  

• Working knowledge of Dockers and Kubernetes will be an advantage   
• Awareness of general manual and automation concepts and all types of testing methods  
• Knowledge of the Backup or Storage domain will be an advantage.  

If the above fits your skill-sets and tickles your interest then read below about the additional benefits that our company offers to talented folks like you:  

Work Culture and Benefits    

• Competitive salary and benefits package  
  (H1-B which means a chance to work onsite out of India)   
• A culture focused on talent development where you get promoted within the quarterly cycle of your anniversary.         
• Opportunity to work with cutting-edge & challenging technologies including legacy tech.      

• Open cafeteria to grab some munchies while you work, we make sure the space feels like your second home, you can also wear pyjamas if you like.         
• Employee engagement initiatives such as project parties, flexible work hours, and long service awards, team bonding activities within the company, extra learning and personal development trainings, because why stop your learning at one thing!   
• Insurance coverage: Group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and your parents. (With some of the best insurance partners in India)  
• Enjoy collaborative innovation (each members gets to innovate & think out of the box), along with highly experienced team managers who maintain diversity and work-life well-being.  
• And of course, you get to work on projects from some of the most recognised brands within the networking and security space of the world, unlocking global opportunities to learn, grow & contribute in a way that is truly impactful yet purposeful at the same time.  

Still not satisfied, and want more proof?  

Head to our website https://benisontech.com/">https://benisontech.com to learn more.  

• Need At least 2-year experience in fast paced staffing environment working on IT, Non-IT and Techno-Functional Requirement like Business Analyst, IT Project Manager, Marketing Manager, Digital Marketing, Program Manager, Software QA Engineer, Software Developer, Accountant, Accounting Manager etc.
• Good in communication and can work independently with minimal supervision.
• Should be well aware of the recruitment process and related terms like MSP/Markup/Rate Negotiation.
• Team Player.
• Ability to learn and grasp new skills.
• Positive Attitude towards Work.
• Not looking for a specialist recruiter for a particular domain, we need someone who can work on all types of requirements as per the business need.
• Qualification: Any Graduate.

We are looking for an experienced Back-end developer to join our IT team. You will be responsible for the server-side of our web applications.

If you have excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you. As a Back-end developer, you’ll work closely with our engineers to ensure system consistency and improve user experience.

Ultimately, you should be able to develop and maintain functional and stable web applications to meet our company’s needs.

• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional web applications
• Troubleshoot and debug applications
• Perform UI tests to optimize performance
• Manage cutting-edge technologies to improve legacy applications
• Collaborate with Front-end developers to integrate user-facing elements with server side logic
• Gather and address technical and design requirements
• Provide training and support to internal teams
• Build reusable code and libraries for future use
• Liaise with developers, designers and system administrators to identify new features
• Follow emerging technologies