Inside Sales Executive- Intern

Total experience Required: 7+ Years
Responsibilities:

• Develops ServiceNow software solutions using JavaScript, Web Services, MYSQL, XML, JSON
• Configuration Management (CMDB)
• Analyze system performance issues and determine performance enhancements
• Administration of Knowledge Base and Service Catalog
• Configure out-of-the-box workflows and create/maintain custom workflows
• Configure application related fields, forms, views, email notifications, acceptance roles and access controls
• Integrate ServiceNow application(s) with third party systems/applications via APIs
• Provides input to staff involved in writing and updating technical documentation such as user manuals
• Prepares reports on analyses
• Under general direction, independently develops, maintains and extends a stable production, development and testing middleware infrastructure while extending the functionality and enabling developers to use it via mentoring and formal training
• Independently develops, modifies, and implements moderately to highly complex information systems that are thorough and accurate and conform to MST standards
• Codes, tests, debugs, and documents assignments of moderate to high complexity
• Independently researches and resolves more complex technical problems
• May serve as project manager or team lead on complex projects
• Based on customer requirements, formulates/defines systems scope and objectives
• Researches, develops, codes or modifies architecture components that are well designed, efficient and conform to MST architectural standards
• When assuming the project manager role, manages day-to-day project-related activities for projects of moderate to high complexity
• Work with multiple business owners to move forward development and enhancements around the core ITSM applications including Incident, Change and Request in a Domain separated instance of ServiceNow

Qualifications for ServiceNow developer:

• Ability to set up data security via control rules, domain separation 
• Bachelor of Science in Computer Science, a similar technical discipline, or comparable industry experience
• Minimum 3 years of experience supporting the implementation, configuration, and/or development of the ServiceNow tool

Network Admin

What is the role?

As the IT/System administrator, you will oversee and maintain all aspects of the company’s computer infrastructure including desktop support, maintaining network, servers and security programs and systems. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Key responsibilities

• From servers to security programs, review all computer systems to ensure that all aspects are operating efficiently.
• Troubleshoot problems, configure hardware and software, implement back up processes including disaster recovery and failover procedures and assess systems for upgrades or replacement.
• Install new systems, assess, and implement upgrades as needed, create passwords, and run checks for viruses and spyware.
• Provide desktop support to the employees and manage the IT helpdesk.
• Build an internal wiki with technical documentation, manuals, and IT policies.
• Responsible for capacity, storage planning, and database performance.
• Diagnosing, verifying, recording, and reporting downtime and providing immediate notification for all incidents.
• Represent the IT department during various internal and external ISMS and Quality audits.
• Maintaining the register of all the IT Assets, Including hardware's and Software's.
• Familiar with the mail security, web browsing protection, Endpoint security, data recovery, backup and Active Directory.
• Maintain procedures and reports that provide technical support to the entire organization.
• Support the implementation of new solutions or applications for the organization. 
• Knowledge about Incident management, access control, Log monitoring, VPN, VAPT and Password management.

What are we looking for?

• 5+ years of database, network administration, or system administration experience.
• Strong communication, organizational, problem-solving and time management skills.
• Ability to work independently and apply analytical skills.
• Familiarity with various operating systems and platforms.
• BSc/BA in Information Technology, Computer Science, or a related discipline.
• Professional System administration / IT certifications in Linux, Microsoft, or other network related fields are a plus.
• A proven track record of developing and implementing IT strategy and plans.
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
• Prior experience of working on ISMS, GDPR & SOC guidelines of IT Infra and security.

Whom will you work with?

This is an individual contributor role and you will be reporting to the Head – HR & Admin.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Job Description (KRA):

• Need to develop applications in PHP, HTML5, JQuery, Bootstrap, CSS3 and Node JS.
• Need to interact with Team Leads, QA team, Deployment team
• Need to interact with in-house and external customers
• Need to interact with internal team members for integrated development
• Need to have good communication skills

Skills required:

• Need to have experience in developing projects using PHP, MySQL, HTML5, JavaScript, AJAX, JQuery, JQuery charts, CSS3, Elastic Search and Node JS
• Need to have experience in implementing web frameworks
• Need to have experience in database concepts
• Need experience in unit testing and testing case writing.
• Need to have experience in troubleshooting and analyzing run time errors

Preference of Educational Background:

• E
• Tech
• MCA

Preference of Professional background:

• Should have strong knowledge and understanding of Software Development Life Cycle.
• Solid Work experience of Object Oriented Development and MVC Design & Core PHP
• Sound knowledge of JavaScript / AJAX technologies and methods.
• Prior experience with XML, JSON and SOAP web services.
• Hands-on experience in writing complex SQL queries.
• Excellent written and oral communication skills.
• js, Angular.js is a plus
• Version control systems like Sub version, GITLAB

Other Comments:

• Need to extend work in late night

We are looking to hire a Senior Backend Developer, with over 4+ years of experience, to directly work with the CTO and contribute in building and developing new products and feature sets for NostraGamus. The work will entail the opportunity to explore and utilise the latest developments in the world of technology, and formulate ways to incorporate them into day to day work to create stellar products. The candidate must have had significant exposure in building real products, including working with various stakeholders across product and marketing teams. Prior knowledge in building games at scale is highly desirable, but not necessarily.

The following skillsets are highly essential:

1. Expertise in Node Js&Javascript, and hobbyist interest in few other languages like Python, Ruby, PHP. Must have done C/C++ programming in school/college
2. Deep knowledge on Database systems, especially PostgreSQL, and any noSQL clones, including knowledge to optimise
3. Awareness of Docker, virtualization, Redis or similar caching toolsets
4. Absolute mastery in using Unix based systems and Bash. Ability to work in seamlessly in headless environments is a must.
5. Disciplined in approaching problems, ability to maintain composure under catastrophic failures and propensity to work under deadlines

Bonus Points :

1. Passionate about building new products - having done a few personal projects, regardless of success achieved or goals completed.
2. Prior knowledge in building games at scale.
3. Good understanding in AWS and its various services - EC2, ECS, RDS, SQS, Elastic Beanstalk, Elasticache, Route53.
4. Strong interest in Mathematics, Probability Theory, Statistics, Machine Learning and ability to apply math in real-world applications.