
About Us
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them.
What Makes You A Good Fit :
- You are passionate about technology and software development
- You are continuously experimenting and learning more
- You love solving problems and digging into complex problems
- You believe in taking decisions as close to the product and technical expertise as possible.
- You believe in creativity, trying new things and learning from your mistakes.
- You believe in sharing insights and helping one another to build an even better user plan.
Key Skills Required:
- 3-8 years of Experience in Java Product Development.
- Good understanding of MYSQL.
- Practitioner of clean code and SOLID principles
- Exposure to GIT and Maven
- Good verbal and written communication skills
- Understands different major language paradigms (Object Oriented and Functional)
- Understanding and Experience with Multi-Threaded Applications
- Prior Experience in a SAAS Product company is a Plus
- Experience with Managing Team is a plus
Educational Background:
- Bachelor's/Master’s degree in Computer Science Engineering from Tier 1 College is a Plus.
Why You Should Join Rezo.AI
- You will be surrounded by Passionate Team Members with Exposure to Product Building
- You will be learning About various Product Development Cycles
- Big Career Opportunities
- Learning by doing
- The Opportunity of Innovation
- Recognition
- Enhanced Responsibility and Team Management
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/">https://rezo.ai/ for more information

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Experience: 2-8 years
Skills
* Hands-on development skills in Java8 features like Streams, Lambda expressions, Enhanced for loops, Parallel processings, etc.
* Hands-on development skills in Springboot, Microservices & JPA/Hibernate.
* Experience in designing, analyzing and troubleshooting large-scale distributed systems.
* Experience in any Java based rule engine implementation for workflows.
* Experience in Dockers, ElasticSearch, Messaging and any RDBMS.
* Experience with Swagger, Git, Jenkins & Maven.
* Experience with any of Nosql databases.
-
Proficient in .NET Framework, C#, ASP.NET, MVC, Web API, Entity Framework.
Strong design capabilities with SOLID principles using C#.
Working knowledge in WCF.
Database knowledge in SQL
Design, and deliver innovative software solutions in collaboration with Technology teams.
Develop high-quality production code
Experience in HTML, CSS, Javascript.
Experience in React / Angular or Typescript preferred
Roles and Responsibilities:
- Individuals are responsible for all traditional development activities analysis, design, coding, testing, and documentation.
- Add new features to existing Windows and Web-based applications in Visual Studio 2019. Interacting with internal team.
- Transform business and design needs into innovative products.
- Drive all projects to completion within deadlines.
- Perform thorough testing to find issues ahead of time.
- Engineering software needs more precise analysis & coding skillset
- Enhance skillset by working with fortune 500 clients
- Interacting with internal team.
Qualifications :
- B.E in computer science or related fields.
- Excellent programming & communication skills Strong problem solving, judgmental, and decision-making skills.
- Ability to work at the tactical and strategic levels of IT initiatives.
- Impressive hands-on experience in Java, database(Oracle), OOPS, Java Swing, Javafx.
- Self-Motivated, flexible & Innovative.
Technical skills required:
Skills: Java 8 and above, Rest Web services, MySQL.
Strong background in Core Java and good knowledge of collection Framework.
Proficient in developing high-performance, less memory-intensive micro-services applications using the Java framework.
Should have deep knowledge of Micro-service development.
Job Brief Summary
- Create new sites, features, and enhancements according to customer specifications.
- Work closely with front-end developers and customers to ensure an effective, appealing, functional and intuitive implementation.
- Write the codes using development best practices.
- Effectively contribute to all phases of the development lifecycle.
- Perform testing of features before deployment. Programmatic testing with PHP Unit framework or similar is highly value
- 3+ solid years of web development using LAMP.
- 2+ solid years of Laravel MVC framework
- Thorough knowledge of OOP/MVC with PHP and MySQL on Linux platforms.
- Solid development version control practices (GitHub, Source Tree)
- Expertise in developing and consuming REST web services.
- Thorough understanding of the Software Development Lifecycle (e.g. Requirements, Design, Development, and Testing).
- Experience with relational database design and development using MySQL.
- A communication pro - must be able to pleasantly explain technical issues to a non-technical person.
- Exhibit strong analytical and problem-solving skills.
● Responsible for developing high end web applications in various areas related to
SAAS (Software as a service)
● Developing ideas for new programs, products, or features by monitoring industry
developments and trends
● Collaborating with the front-end developers and other team members to establish
objectives and design more functional, cohesive codes to enhance the user
experience
● Liaise with developers, designers and customer success teams to identify new
features
● Should have experience to integrate & customize third party plugins
● Knowledge of SaaS or e-commerce industry will be preferred
Required Skills:
● 5-7 years’ experience as a Sr. Web Developer in developing web applications
● Strong experience in PHP, MySQL, Laravel, Rest APIs, Ajax & jQuery
● Good exposure in Payment Gateway process
● Should have good exposure in Server Setup, AWS Console, Digital Ocean,
Handling DNS and Linux/Ubuntu command line
● Fluency or good understanding of Nodejs & MongoDB will be preferred
● In-depth understanding of the entire web development process such as design,
development and deployment
● Familiarity with front-end languages like HTML, JavaScript and CSS
● Strong understanding of the web development and programming techniques and tools
● Focus on efficiency, user experience, and process improvement
● Excellent analytical and time management skills
● Excellent communication and problem-solving attitude
● Familiarity with SaaS Products is a plus
● Degree from IT/Computer Science background is preferred








