About Us
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them.
What Makes You A Good Fit :
- You are passionate about technology and software development
- You are continuously experimenting and learning more
- You love solving problems and digging into complex problems
- You believe in taking decisions as close to the product and technical expertise as possible.
- You believe in creativity, trying new things and learning from your mistakes.
- You believe in sharing insights and helping one another to build an even better user plan.
Key Skills Required:
- 3-8 years of Experience in Java Product Development.
- Good understanding of MYSQL.
- Practitioner of clean code and SOLID principles
- Exposure to GIT and Maven
- Good verbal and written communication skills
- Understands different major language paradigms (Object Oriented and Functional)
- Understanding and Experience with Multi-Threaded Applications
- Prior Experience in a SAAS Product company is a Plus
- Experience with Managing Team is a plus
Educational Background:
- Bachelor's/Master’s degree in Computer Science Engineering from Tier 1 College is a Plus.
Why You Should Join Rezo.AI
- You will be surrounded by Passionate Team Members with Exposure to Product Building
- You will be learning About various Product Development Cycles
- Big Career Opportunities
- Learning by doing
- The Opportunity of Innovation
- Recognition
- Enhanced Responsibility and Team Management
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/">https://rezo.ai/ for more information
About Rezo.AI
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Are you a backend developer looking to fast-track your learning and growth? Have you looked at world-class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?
We’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers.
We’re laser-focused on delivering a world-class product again, and looking for an ambitious backend engineer to join our existing team of 9 engineers.
If it excites you to think of a fast-paced start-up environment, building something big from scratch, breaking down new problems, creating new APIs, working on performance issues, getting hands-on with DevOps initiatives, and showcasing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.
Some of the tech problems you get to work on as a backend engineer would be to build the backend for a modern spreadsheet experience from scratch, work on infra as code, write robust code that is fault-tolerant, work on performant code that adheres to SLOs set by the organization.
About you:
● 3- 5 years of experience
● Expertise in the following areas ○ Java ○ HTTP Protocol
● You’ve heard of or worked with some of the following tech stacks/products
○ Spring
○ PostgreSQL
○ Redis ○ Docker
○ Message brokers
○ GitHub
● These non-functional areas are familiar to you
○ Performance
○ Debugging
○ Log management
Nice to have:
● Familiarity with AWS
What’s in it for you?
● Great opportunity: We genuinely care about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups.
● Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out the MTT(Meet The Team) videos on our LinkedIn.
● Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.
● Growth: You could easily and quickly transition into other roles you might like.
● Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.
● Monetary rewards and benefits: Competitive stipend, flexible leave policy, and more
Job Summary :
As a Software Development Engineer, you will be responsible for end-to-end delivery of software components all the way to production. In this position you will partner with our globally distributed cross-functional teams, product managers and other internal stakeholders. This position requires understanding business & technical requirements, designing clean solutions, implementing them and managing these systems. A key aspect of the role is to understand the digital commerce businesses part of KBX and implement technology systems that favourably align with business initiatives and requirements. The position will be evaluated in terms of the quality of the technology development, ongoing management of the systems and impact on business metrics.
Responsibilities :
- Work closely with cross functional teams to and deliver quality technology solutions
- Operational rigor for a rapidly growing tech stack and live portals
- Regular communication with management on status and risks.
- Measure success metrics and influence evolution of the tech product
- Be resourceful and find creative solutions to complex technical challenges.
Basic Qualifications :
- Ability to understand business requirements and build technology solutions that factor in the business requirements completely
- Possess an extremely sound understanding of basic areas of Computer Science such as Algorithms, Data Structures, Object Oriented, Databases.
- Excellent coding skills
- Great problem solving skills and propensity to learn and develop tech talent.
- Bachelor’s degree or higher in Computer Science and years of Software Development experience
Preferred Qualifications :
- Understanding on Web programming is must; full stack experience would be a plus.
- Understanding on AWS Cloud Stack (EC2, Lambda, Dynamo DB, Aurora) would be a plus
- Knowledge of serverless development
- Excellent verbal and written communication skills.
(Spring/Hibernate)
Development across multiple browsers/platforms on Website
Good Understanding of SQL/NoSQL data stores
Fair Understanding of Responsive High Level Designs
Work experience in product/start-up company is a plus
Familiarity to MVC, SOA, RESTFull web services
Work with other teams and manage time across multiple projects and tasks in a deadline driven, team
environment
Good to have knowledge of Javascript (AngularJS/ReactJS)/HTML/CSS/JQuery front-end code across a
broad array of Interactive web
Understand agile methodology and instill best practices into the process.
- Systems: Software Design, Database Design , Magento/eCommerce, PWA
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- Education : B.Tech – CSE, premier Engineering Institute
- Experience : 5-7 Years, High transactional website, multiple system integration, AWS, Middleware and MySQL, MongoDB, Restful API. Team player, Passion for Coding. Exposure to Magento eCommerce system design and database is desirable
- Design, develop, implement, and maintain scala application phases, code, and software.
- Conduct software analysis, programming, testing, and debugging, as well as recommending changes to improve the established processes.
We are looking for a Ruby on Rails developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
Responsibilities
- Design, build and maintain efficient, reusable, and reliable Ruby code
- Integration of data storage solutions
- Integration of user-facing elements developed by front-end developers with server-side logic
- Identify bottlenecks and bugs, and devise solutions to these problems
- Help maintain code quality, organization, and automatization
Skills
- Experience with Ruby on Rails, along with other common libraries such as RSpec and Resque
- Good understanding of the syntax of Ruby and its nuances
- Solid understanding of object-oriented programming
- Good understanding of server-side templating languages
- Good understanding of server-side CSS preprocessors
- Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
- Familiarity with concepts of MVC, Mocking, ORM, and RESTful
- A knack for writing clean, readable Ruby code
- Ability to integrate multiple data sources and databases into one system
- Understanding of fundamental design principles behind a scalable application
- Able to create database schemas that represent and support business processes
- Able to implement automated testing platforms and unit tests
- Proficient understanding of code versioning tools
- Familiarity with development aiding tool familiarity with continuous integration
Required Qualifications and Skills:
- 3-5 years of work experience in the development background, with at least 2 years experience in Java, Spring, Sprint Boot, Hibernate or JPA, MySQL, Oracle, Spring MVC.
- B.E. degree in Computer Science, Graduate in Software Engineering or equivalent
- Experience in Core JAVA, Spring, Spring Boot Frameworks.
- Experience with ORM's like Hibernate.
- Good knowledge of developing RESTful web services using Spring Boot, Java1.x,Servlet2.4, JSP2.0, JDBC3.0, Java Mail, Struts2.x, HTML, HTML5, Angular7+, JavaScript, JSF, Bootstrap2.x-3.x, JQuery & CSS 3.x, Maven 3.x, Apache Tomcat7
- Knowledge of Cloud AWS.
- Experience in any Messaging Queue e.g. Apache Kafka, ActiveMQ, etc.
- Experience on Web services with REST and SOAP.
- Experience working on tool set like Eclipse IDE, SQL clients.
- Experience using application server like Jboss, TomCat, Wildfly, glassfish.
- Experience in using tools like SOAP UI, POSTMAN
- Ability to write SQL queries to fetch data.
- Knowledge of Micro services, Redis Cache and Mongo DB (or any other NoSQL) is good to have
- .NET Core API with C#
- API calls with stored procedures calls to handle data
- Implementation of Routes with multiple Controllers
- Implementation of Centralized Error Handling
- Three tier structure of Controller, Business and Data Access Layer
- JSON handling
- TSql
- Stored procedures
- using Sql Studio
- Error handling.
Required Technical Skills:
- Java (highly capable)
- SQL (highly capable)
- Strong knowledge of software best practices, build processes, IDEs, database tools (e.g. SQL Developer, SQL Management Studio)
- Strong knowledge of source code control systems (GIT)
- Confident with Windows, Linux, Unix operating systems including command line
- Working knowledge of JIRA
Beneficial Technical Skills:
- .Net
- C
- Javascript
- Experience in test management and test execution
- Experience of Agile development methods
Additional Skills and Behaviour Required
- Experience of full software development lifecycle
- Considers competing solutions and evaluates options to create the best outcome in all aspects of the role.
- Willingness to takes ownership of whole project and engineers assigned.
- Confident to make suggestions and recommendations for improvements.
- Excellent written and verbal communication skills and ability to build good rapport
- Fluency in English, both written and oral
- Collaborates with others to achieve objectives and ensure information flow
- Seeks assistance and feedback as appropriate
Education
- Bachelor's degree (or equivalent) in Computer Science or Engineering or other relevant discipline (MCA, MSc in Computer Science etc.)