
About Us
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs
How do we do it
Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them.
What Makes You A Good Fit :
- You are passionate about technology and software development
- You are continuously experimenting and learning more
- You love solving problems and digging into complex problems
- You believe in taking decisions as close to the product and technical expertise as possible.
- You believe in creativity, trying new things and learning from your mistakes.
- You believe in sharing insights and helping one another to build an even better user plan.
Key Skills Required:
- 3-8 years of Experience in Java Product Development.
- Good understanding of MYSQL.
- Practitioner of clean code and SOLID principles
- Exposure to GIT and Maven
- Good verbal and written communication skills
- Understands different major language paradigms (Object Oriented and Functional)
- Understanding and Experience with Multi-Threaded Applications
- Prior Experience in a SAAS Product company is a Plus
- Experience with Managing Team is a plus
Educational Background:
- Bachelor's/Master’s degree in Computer Science Engineering from Tier 1 College is a Plus.
Why You Should Join Rezo.AI
- You will be surrounded by Passionate Team Members with Exposure to Product Building
- You will be learning About various Product Development Cycles
- Big Career Opportunities
- Learning by doing
- The Opportunity of Innovation
- Recognition
- Enhanced Responsibility and Team Management
Cultural fitment
Work at the heart of AI and customer engagement.
If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.
Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.
Culture/Values
We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.
FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Visit our website: https://rezo.ai/">https://rezo.ai/ for more information

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.
What would you do?
· Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements.
· Plan, design, develop, test, and deploy software to satisfy these requirements.
· Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.
· Support the maintenance of our hosted technology solutions.
· Work with other team members in accomplishing group objectives and participating in code reviews.
· Ensure timely and robust implementation of the company’s development plans.
· Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis.
· Contribute to the review, selection, and adoption of proprietary tools and technologies.
· Use specialist knowledge and experience of information technology to provide technical advice and vision.
Technical Skills
The following skills are needed for this role.
Experience
· 3+ years’ experience in web application design and development
· Bachelor’s Degree in relevant discipline or equivalent experience
Primary Skills
· Strong background in Java development
· Experience working with databases and/or CRM systems.
· Experience with, or willingness to learn the Salesforce platform
Secondary Skills (nice to have)
· Experience with Salesforce APEX, VisualForce, SOQL, etc.
· Experience building and maintaining Salesforce AppExchange apps.
· AWS ecosystem and tools, developing for serverless environments.
· Front-end expertise: HTML, CSS, JavaScript, etc.
· Other languages such as JavaScript, Typescript, C#, Ruby, Python, PHP, etc. are all valuable.
Soft Skills
· Thrives collaborating in a team environment with a diverse range of people.
· Passionate about delivering an amazing customer experience.
· Able to have a change of mind, and able to change the minds of others.
· Writes clearly and concisely.
· Capable of working without a company office, with a fully remote team.
Growth Skills
· Possesses a good work ethic; a self-starter with a desire to grow.
· Always looking for better ways to get the job done.
Key Responsibilities:
· Develop and create websites, applications, and systems
· Participate on the Development and Testing Phase of the Projects
· Participate as a member of the Scrum team
· Maintain and enhance existing Projects
· Deliver quality output on all Projects
· Showcase your analytical and problem-solving ability.
· Guide and Mentor other developers
· Be updated on the latest technologies
Requirements:
· More than 4-8 years’ experience in PHP
· Must have minimum 4 years work experience in Laravel framework
· Knowledge and experience in: MySQL, JQuery, Bootstrap, HTML,CSS
· Knowledge on Coding Standards, Design Patterns, and Best Practices
· Has actual experience and understanding on Agile Software Development
· Ability to prioritize and handle multiple tasks and projects concurrently.
· Able to mentor, collaborate and guide other team members
· Team Player, Proactive and Accountable
● We are looking for a passionate individual contributor to join us as part of core engineering
team and help us in building our products and platform from scratch. The potential candidate
would be part of a strong tech team to help us disrupt the Indian consumer fintech space.
● You will be responsible for the full product lifecycle including requirements analysis, design,
implementation, testing, deployment and post-deployment monitoring.
Basic Qualification
● 1-6 years of strong individual contributor experience as a software engineer
● Strong knowledge of object-oriented programming concepts
● BS/MS or higher degree in computer science, computer engineering, or related work experience
● Knowledge of data structures/algorithms and an understanding of design tradeoffs
● Strong knowledge in Java and experience with Spring Framework
Following are some of the attributes we are looking for:
● Experience of working with large and cutting-edge internet startups and firms
● Excellent communication skills in both written and verbal communication
● A strong desire to break the code and find hidden bugs before customers find them in
production
● Strong sense of ownership, solid work ethic and a responsible team player
What's on offer
● Opportunity to be part of the core engineering team of a promising startup solving one of
the biggest business opportunities in India
● Unique opportunity in building a fintech business from scratch using most of the related
technologies and integration with major players
● Opportunity to experiment with latest technologies and develop full-fledged product using
them
● Stock options
● Competitive salary
Something we will like in you -
You enjoy the excitement of developing new software, mobile apps, and you have a vision for building stable, reliable, and performant systems.
You must have solid foundational knowledge in software development and debugging.
You might have a Computer Science or Engineering degree, or you might not. Your university is not what we're looking for. We care about what you can do at work and how you do it.
This is a remote job. You're free to work where you work best, anywhere in the world: home, co-working space, coffee shops.
Do you recognize yourself in these statements:
- You are comfortable under pressure, and you enjoy working on a broad array of projects with different technical requirements.
- You love unwinding tricky problems, finding the causes, and fixing them for good.
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- You care about your coworkers and want to make their lives better.
- You enjoy working across teams to help ship new features and fix bugs.
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Pay and benefits
- The salary for this position is INR 20000 - INR 30,000
We assess your seniority relative to the team at Shimbi Labs during the interviewing process. It doesn't matter how many years you worked before. - Work from anywhere.
- Allowance for the Internet connection.
- Laptop and power backup (After a year).
- 21 days paid leaves.
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Education B:-E IT/CE, ME IT/CE, BCA, MCA, BSc IT, MSc IT
Experience:-Minimum 3 to maximum 5 years
Job Timings 10:00 to 07:30 IST (5 Day working)
Location:-Ahmedabad (Currently work from home)
Salary Range Up to 32K CTC PM
Requirements:
▪ 3-4 Year of experience in Laravel, MySQL
▪ Deep understanding and hands on experience in MySQL.
▪ Laravel MVC, Cron Job, Form request validation, Service Design pattern
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▪ Good grip over documentation
▪ Good communication skills
▪ Understanding of web development process (Design, Development, and deployment)
▪ Experience in building and consuming REST API
▪ Good Knowledge of Javascript, JSON, AJAX
Good to have:
▪ Familiar with GIT, Version control
▪ Exposure with third-party libraries and APIs
▪ Laravel Custom artisan command, Service Design pattern
Responsibility:
▪ Enjoy agile development
▪ Able to work independently with minimal supervision
▪ Flexibility, energy, and ability to work well with others in a team environment String problem-solving skills.
Perks:
▪ 5 Days/Week
▪ Subscriptions of Laracast.com, egghead.io, All the Wesbos courses
▪ Chance to work on Indie SaaS Products
▪ Chance to work on modern and cutting-edge technologies
▪ High-performance Mac devices
▪ A young team of developers
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- Build reusable code and libraries for future use
- Optimize applications for maximum speed and scalability.
- Collaborate with other team members and stakeholders
- Skills:
- Proficiency with fundamental front end languages such as Photoshop, HTML5, CSS3, Bootstrap, and JavaScript.
- Knowledge of WordPress frontend as well as backend.
- Familiarity with JavaScript frameworks such as Angular JS. Proficiency in server-side languages such as PHP.
- Familiarity with database technology such as MySQL.
Experience: 2 - 5 years
Talents from Product/eComm/Internet firms Only
Key Skills: Spring boot, RESTful web services, JSON, Servlet, JSP, MySQL, MongoDB, Kafka, AWS Solr, Design Patterns, Java, Distributed systems, AWS
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