Customer Success Manager (IST Hours)

Company Name - Bhanzu formerly (Exploring Infinities).

Website - https://www.bhanzu.com/

Mode- WFO

Job Description:

Roles and Responsibilities:

● Willing to familiarize yourself with the company's vision and mission seeking to accomplish set goals and objectives

● Collating and maintaining client information in the CRM database

● Make calls to clients and respond to callback requests

● Email & WhatsApp conversations with potential leads

● Make potential leads understand our courses

● Convert potential leads into customers

● Learning & using our customer relations management software & others

● Related computer software

Requirements:

● Excellent written and verbal communication skills

● Ability to work under pressure

● Laptop is mandatory

● Willing to work in a startup environment (fast-paced)

● No. of days Working: 6 (Rotational off MON- FRI & Sat and Sun Compulsory working)

Qualifications

• Skills in New Business Development and Lead Generation
• Business Acumen and Account Management skills
• Effective Communication skills
• Ability to work independently and remotely
• Knowledge of the Aerospace industry is a plus
• Bachelor's degree in Business, Marketing, or related field

Skills Required:

✔️ Strong expertise in data, AI, and cloud infrastructure.

✔️ Proficiency in Python, SQL, and basic scripting (Shell/Bash).

✔️ Experience working with Azure Databricks, GCP, or AWS.

✔️ Hands-on experience with Apache Spark, Hive, Hadoop, and Big Data ETL tools.

✔️ Knowledge of Jenkins, JIRA, Bitbucket, Bamboo, Azure DevOps, and Git.

✔️ Strong experience in SQL databases (Oracle, SQL Server, DB2) and NoSQL databases.

Key Responsibilities:

🔹 Develop and maintain scalable data pipelines from multiple data sources.

🔹 Collaborate with cross-functional teams to source, process, and integrate data efficiently.

🔹 Support in designing AI-driven data solutions for business intelligence and automation.

🔹 Partner with stakeholders to manage project risks and track delivery progress.

🔹 Ensure timely execution of project milestones, deadlines, and budgets.

🔹 Troubleshoot, fine-tune, and optimize large-scale data processing jobs for performance.

Designation: Sr. RCM Executive

Required Experience: 1 to 3 Years

Shift Timing: 05:30 PM to 02:30 AM / 06:30 PM to 03: 30 AM

Working Days: 05 days (Monday to Friday)

Salary Criteria: Up To 40,000 INR

Key Responsibilities:

- Review and follow up on outstanding claims with insurance companies for medical services provided

- Initiate timely and effective communication with insurance companies to expedite claim processing and resolve payment discrepancies.

- Identify and resolve billing issues, including claim denials, rejections, and underpayments, through thorough investigation and follow-up.

- Maintain accurate and up-to-date records of all communication and actions taken regarding accounts receivable.

The candidate should be good in designing. He should have accurate knowledge about graphic designing. Latest technology is must. Communication skills should be good.

At DotPe, we rely on our dynamic team of engineers to solve the many challenges and puzzles that come with our rapidly evolving technical stack. We’re seeking a Technical Lead Backend who is ready to work with new technologies and architectures in a forward-thinking organization that’s always pushing boundaries. Here, you will take complete, end-to-end ownership of projects across the entire stack. Our ideal candidate has experience building products across the stack and a firm understanding of web frameworks, APIs, databases, and multiple back-end languages. You’ll be joining a small team working at the forefront of new technology, solving the challenges that impact back-end architecture, and ultimately, delivering amazing global user experiences.

Technical Lead Backend

Responsibilities:

• Build cutting-edge, scalable systems by writing simple and efficient code, and pushing your design and architecture limits for new product development
• Optimize APIs for applications while creating and maintaining unit/integrations test suites
• Participate in all aspects of agile software development including design, implementation, and deployment
• Design and provide guidance on building end-to-end systems optimized for speed and scale
• Develop new features and infrastructure development in support of rapidly emerging business and project requirements
• Assume leadership of new projects from conceptualization to deployment
• Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design
• Work with agile development methodologies, adhering to best practices and pursuing continued learning opportunities
• Work and collaborate closely with tech, product, and business teams to understand requirements and translate them into quality software products

Job Brief:

You'll be joining Mindtickle’s InfoSec and Compliance team, which is responsible for various functions related to Security, Privacy, and Compliance around Mindtickle's rapidly growing cloud platform. You'll play a crucial role in all our compliance & information security initiatives, including but not limited to those arising from regulations (e.g., GDPR, CCPA, UK DPA 2018, FINRA), audit requirements (e.g., SOC 2, HIPAA), and customer/ prospects requests (typically large enterprises).

As Data Privacy & Compliance Manager, you will champion the highest data privacy standards and drive forward compliance across all of Mindtickle. Crucial to this role will be an expert knowledge of international data protection laws and a proactive and pragmatic approach towards data privacy and compliance. 

Key Responsibilities:

• Act as the single point of contact for all privacy-related topics, including communication with customers and prospects, including RFPs, emails, or privacy calls

• Closely working with the internal legal team and external legal counsel to support the review of third parties/customer data processing addendums (DPAs), standard contractual clauses, contracts, and other data protection agreements

• Maintain the data protection terms agreed with customers in a contract management software

• Perform due diligence of new third parties and periodic risk review of existing third parties, including processes around sub-processors

• Support in other industry compliance projects such as ADA, Section 508, WCAG, FINRA, 21 CFR Part 11, etc.

• Lead the assessment of new legislation or other regulatory changes (GDPR, CCPA, UK DPA 2018, LGPD, PIPEDA, Swiss FDAP) and make recommendations as necessary to ensure that risks are mitigated as well as ongoing compliance

• To work flexibly and collaboratively across all teams in the organization while driving privacy & compliance-related projects, including sales, customer success, product, and engineering

• Own internal and external privacy audit projects, including planning, scoping, need analysis, ongoing project management, and communications with all relevant stakeholders

• Onboard privacy solutions, design, build and deploy data privacy programs on the solutions to ensure compliance with privacy requirements

• Maintain Records of Processing Activities (ROPA) and ensure Privacy By Design for new features/changes in the platform

• Undertake all other reasonable and related tasks associated with this role
  
  

Desired Qualification:

• 5-10 years of experience in data privacy and compliance, with exposure to cloud software platforms

• Extensive experience in data protection and knowledge of relevant legislation, including GDPR, Standard Contractual Clauses, Transfer Impact Assessment, CCPA, UK DPA 2018, LGPD, PIPEDA, Swiss FDAP, etc.

• Certifications such as CIPP/E, CIPP/US, CIPM, CIPT, etc., are preferred

• Specialist knowledge in a relevant area, e.g., data security and individual rights requests

• Excellent communication, interpersonal, project management, and issue resolution skills

• Excellent analytical skills, organizational skills, ingenuity, and the ability to work as part of a team

• Experience in managing privacy audits and risk management processes

• Demonstrated ability to learn quickly, take the initiative, and drive complex projects