RCM Executive- AR Caller

About PGAGI

At PGAGI, we believe in a future where AI and human intelligence coexist in harmony, creating a world that is smarter, faster, and better. We are not just building AI; we are shaping a future where AI is a fundamental and positive force for businesses, societies, and the planet.

Position Overview

We are seeking a motivated Research Intern to join our AI research team, focusing on Text-to-Speech (TTS) and Automatic Speech Recognition (ASR) technologies. The intern will play a crucial role in evaluating our proprietary models against industry benchmarks, analyzing competitive voice agent platforms, and contributing to cutting-edge research in speech AI technologies.

Key Responsibilities:

Model Evaluation & Benchmarking

• Conduct comprehensive evaluation of our TTS and ASR models against existing state-of-the-art models
• Design and implement evaluation metrics and frameworks for speech quality assessment
• Perform comparative analysis of model performance across different datasets and use cases
• Generate detailed reports on model strengths, weaknesses, and improvement opportunities

Competitive Analysis

• Evaluate and compare our voice agent platform with existing solutions (Vapi, Bland AI, and other competitors)
• Analyze feature sets, performance metrics, and user experience across different voice agent platforms
• Conduct technical deep-dives into competitive architectures and methodologies
• Provide strategic recommendations based on competitive landscape analysis

Research & Innovation

• Monitor and analyze emerging trends in ASR, TTS, and voice AI technologies
• Research novel approaches to improve ASR and TTS model performance
• Investigate new architectures, training techniques, and optimization methods
• Stay current with academic literature and industry developments in speech AI

Model Development & Training

• Assist in training TTS and ASR models on various datasets
• Implement and experiment with different model architectures and configurations
• Perform model fine-tuning for specific use cases and domains
• Optimize models for different deployment scenarios (edge, cloud, real-time)
• Conduct data preprocessing and augmentation for training datasets

Documentation & Reporting

• Maintain detailed documentation of experiments, methodologies, and results
• Prepare technical reports and presentations for internal stakeholders
• Contribute to research publications and technical blog posts
• Create visualization and analysis tools for model performance tracking

Technical Competencies

• Strong analytical and problem-solving abilities
• Ability to design and conduct rigorous experiments
• Experience with statistical analysis and performance metrics
• Understanding of audio signal processing fundamentals
• Knowledge of distributed training and large-scale model development

Duration: 6 months

Compensation:

• Joining Bonus: INR 2,500 one-time bonus upon joining.
• Monthly Stipend: Base stipend of INR 8,000 per month, with the potential to increase up to INR 20,000 based on performance evaluations.
• Performance-Based Pay Scale: Eligibility for monthly performance-based bonuses, rewarding exceptional project contributions and teamwork.
• Additional Benefits: Access to professional development opportunities, including workshops, tech talks, and mentoring sessions.

What You'll Gain

Learning Opportunities

• Hands-on experience with state-of-the-art speech AI technologies
• Exposure to full model development lifecycle from research to deployment
• Mentorship from experienced AI researchers and engineers
• Opportunity to contribute to cutting-edge research projects

Professional Development

• Experience with industry-standard tools and methodologies
• Opportunity to present research findings to technical and business stakeholders
• Potential for research publication and conference presentations
• Networking opportunities within the AI research community

#AIResearch #Artificialintelligence #AIenthusiasts #Aiintern #Artificialintelligenceresearch #AIResearchIntern

Role Overview:

We are seeking a Support Engineer with 1 year of experience in PHP and MySQL to support and troubleshoot EdTech applications such as LMS or ERP systems.

Responsibilities:

Provide technical support for PHP-based applications

Troubleshoot bugs and database issues (MySQL)

Handle support tickets and client queries

Coordinate with development teams for issue resolution

Requirements:

1+ year experience in PHP & MySQL

Basic knowledge of web technologies (HTML, CSS, JS)

Good communication and problem-solving skills

EdTech/LMS experience is a plus

Job Title: Manager Information Security – IT

Job Purpose: Acting in a key technical management & execution capacity to

provide a conduit between IT teams and key business stakeholders in your

functional area of IT Security to ensure information technology needs are

managed consistently, following professional IT and global standards, and

delivered with a high level of quality and customer satisfaction.

Reward level: Middle Management

Job Location Gurgaon

Experience 10+ years

Relevant Experience 7+ years

Reporting to: General Manager

Qualification: Bachelor’s degree in IT

Key Deliverables:

 Provide support as Lead auditor towards ISMS and PIMS policies,

procedures, and guidelines and perform regular review and update.

 Perform deep assessment to gather evidence of continuous compliance with

ISO 27001:2022 and ISO 27701:2019, DPDPA, IT Act and Cert In Regulation

including audit logs, records of reviews, timely closure of open audit and risks

and sharing the report with management.

 Conduct regular, documented information security and privacy risk

assessments identifying assets, threats, vulnerabilities, likelihood, and impact

with stakeholders.

 Prioritize identified vulnerabilities, detailed findings, remediation

recommendations, trending reports on vulnerability posture towards closure

with stakeholders.

 Development and implementation of a comprehensive, ongoing security

awareness and training program for all employees.

 Encourage secure behaviours among colleagues and reinforce the

importance of information security and privacy in daily operations.

 Prepare regular report on overall information security posture, GRC maturity,

and risk landscape to relevant stakeholders

 Ability to collect lessons learned from incidents, audits, and assessments to

drive continuous improvement in ISMS/PIMS and security processes.

Key Relationships:

 Internal IT and business customers in MSR.

 Global IT Vendor, market and global (HQ) colleagues, Local vendor partners

 Internal staff - direct reports (where applicable)

 IT vendors, contractors (where applicable)

Knowledge Skills and Abilities:

 Must possess and demonstrate ISO 27001 Lead Implementer/Auditor and ISO

27701 Lead Implementer/Auditor certifications and knowledge.

 In depth understanding of IT Act, DPDPA, Cert In regulations, CIS Controls as

well as UK DPA and ISO 31000

 Good to have certification on CISM (Certified Information Security Manager),

CISSP (Certified Information Systems Security Professional) and Cloud Security

certifications (e.g., CCSK, CCSP, vendor-specific like AWS Security Specialty)

 Familiarity with common vulnerability scanning tools like Qualys (features,

reporting, agent-based vs. network scans) and Cloud Security Posture

Management (CSPM) tools like Wiz (cloud service provider configurations,

misconfigurations, compliance checks in AWS, Azure, GCP).

 Understanding of various penetration testing types (e.g., network, web

application, API, mobile, cloud) and methodologies

 Knowledge of common attack vectors and exploitation techniques like MITRE

ATTACK and DEFEND framework.

 Basic to intermediate knowledge of common security controls and technologies

(e.g., firewalls, EDR, Cloud Security, VAPT tools, SIEM, WAF, DLP, encryption).

 Understanding of network protocols, operating systems (Windows, Linux), and

common application architectures.

 Knowledge of audit principles and practices (internal and external audits).

 Understanding of corrective action planning and non-conformity management.

 Understanding of third-party risk management principles and vendor due

diligence processes.

 Excellent technical writing skills for creating clear, concise, and comprehensive

security policies, standards, and procedures.

 Ability to analyse complex risk data and present actionable insights.

 Hands-on experience with Qualys for configuring scans, analysing reports, and

managing vulnerabilities.

 Hands-on experience with Wiz CSPM for monitoring cloud environments,

identifying misconfigurations, and generating compliance reports.

 Proficiency with GRC platforms or tools for managing policies, risks, and controls

 Exceptional verbal and written communication skills to articulate complex security

concepts to technical and non-technical stakeholders

 Ability to build strong relationships and collaborate effectively with diverse teams

(IT, Legal, HR, Development, Business Units).

 Skills in influencing behaviour and driving change across the organization to

improve security posture.

 Strong analytical skills to diagnose security issues, identify root causes, and

develop effective solutions.

 Ability to critically evaluate security controls and identify gaps.

 Contract review and negotiation skills specifically for security-related services.

 Ability to effectively manage vendor relationships and performance.

 Ability to develop and deliver engaging security training sessions and awareness

campaigns.

 Ability to stay updated with the latest security threats, vulnerabilities,

technologies, and regulatory changes.

 Capacity to quickly learn and adapt to new tools and methodologies.

 Meticulous attention to detail in policy creation, audit documentation, and

vulnerability analysis.

 Ability to act calmly and effectively during security incidents and contribute to

incident response efforts.

mail updated resume with salary details-

email: etalenthire[t]gmail[dot]com

satish- 88O 27 49 743

Responsibilities

·        You are responsible for various dimensions of testing (functional/non-functional), ensuring quality experiences for our customers.

·        With your extensive technical expertise and judgment, you are an integrated part of the software development team and define, document, analyze, perform and automate tests for products.

·        You will identify functional /non-functional issues and come up with creative resolutions from test automation.

·        You are responsible for adhering to best QA Automation practices and improving the quality of the products continuously.

·        You are responsible for creating reliability that enables and validates high quality releases at a fast pace.

·        You are responsible for creating and executing automation scripts on multiple platforms on Desktop, Mobile-Web and devices (iOS and Android app).

·        You are responsible for mentoring and guiding peer teammates for various projects.

·        Collaborating with QA Analysts and Software Developers to develop solutions.

·        Experience with Agile Scrum process.

·        You should have strong knowledge of different frameworks and knowledge of developing a test framework from scratch.

Desired Skills:

·        You should have a strong technical background, be detailed driven and have excellent problem-solving abilities.

·        Strong coding skills and OOD/OOP knowledge.

·        You should have around 5 -8 years of experience in test automation of Web/Mobile either.

·        You should have exposure to distributed systems or web applications/mobile applications.

·        Strong understanding of various testing cycles and release activities.

·        You must be aware of frameworks like Page Object Model, funtional object model.. etc.

·        Good to have working knowledge on performance testing and API testing tools like jmeter, Postman and rest-assured.

·        Experience participating of setup of test automation as part of CI/CD pipelines from the scratch.

·        Proficiency in programming languages in Java.

·        Have experience in industry best practices in development processes.

·        You should have strong experience in Selenium, appium, rest-assured.

Qualifications

·        Bachelor's degree in CS/IT/EC/ or any Related field.

·        Previous experience as a test automation engineer (at least 3 years as SDET)

·        Excellent mathematical and problem-solving skills.

·        Highly accurate and detail-oriented.

Overview: 

We are seeking an experienced Node.js developer with a passion for esports to join our team. The ideal candidate will have a strong track record of building and maintaining web applications using Node.js and a proven ability to work effectively in a team environment. Experience in the esports industry is a plus. 

Responsibilities: 

• Develop and maintain web applications using Node.js and related technologies 
• Write clean, maintainable, and efficient code 
• Collaborate with the design and product management teams to implement new features and functionality 
• Work with the DevOps team to ensure proper deployment and monitoring of applications 

• Troubleshoot and debug issues as they arise 
• Write and maintain comprehensive documentation 

Requirements: 

• Strong professional experience with JavaScript and Node.js 
• Experience with building and deploying web applications 

• Familiarity with web development frameworks such as Express or Koa 
• Experience with Git and version control 
• Strong problem-solving and communication skills 

Preferred: 

• Experience in the esports industry 

• Experience with cloud technologies such as AWS or Azure 
• Familiarity with front-end development technologies such as HTML, CSS, and React 
• Experience with data persistence technologies such as MongoDB or MySQL 
• Experience with testing frameworks such as Jest or Mocha 

• Understanding business objectives and designing surveys to discover prospective customers preferences
• Perform a valid and reliable market research SWOT analysis
• Provide competitive analysis on various companys market offerings, identify market trends, pricing/business models, sales and methods of operation
• Collecting data on customers, competitors and marketplace and consolidating information into actionable items, reports, and presentations.
• Analyze and interpret data to identify patterns and solutions, including surveys and focus group transcripts
• Develop industry-specific, vertical-level nuances as the function matures
• Actively develop domain expertise, leveraging subject matter experts, and external sources
• Remain fully informed on market trends, other parties researches and implement best practices
• Managing existing clients, responding to them on calls, email and visits.
• Follow up on collections for overdue invoices
• Checking the internal orders, supply management and resolving quality issues if any
• Development of new business, filling new tenders and follow up on prospective Business
• Collecting market information
• Timely escalation of matters to top management for timely resolution.
• Submission of MIS Reports