RCM Executive- AR Caller

As a Business Development Associate at Codemonk, you will play a crucial role in driving the growth of our business by identifying new sales opportunities, building and maintaining client relationships, and contributing to the development of sales strategies. This role is perfect for a motivated individual with a passion for sales and technology.

Key Responsibilities:

1. Identify, qualify and reach-out potential clients through various channels including cold calling, emails, and LinkedIn.
2. Build and maintain strong relationships with existing and potential clients to understand their needs and provide tailored IT solutions.
3. Prepare and deliver compelling sales presentations and product demonstrations to prospective clients.
4. Assist in the development and execution of sales strategies to achieve company targets and objectives.
5. Work closely with Tech teams to develop project pitches, estimations, and formal proposals.
6. Maintain accurate records of all lead interactions and activities in CRM systems like HubSpot.
7. Collaborate with cross-functional teams to set client expectations and ensure seamless communication between technical teams and clients.
8. Lead the end-to-end process from initiation to closure of deals, including communication and follow-up with leads via email, phone, virtual, and face-to-face meetings.

Requirement

• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum of 6 months of experience in a business development or sales role, preferably within the IT consulting or software services industry.
• Proven track record of lead generation and conversion, with exceptional verbal and written communication skills.
• Proficiency in CRM systems like Salesforce, HubSpot, and Microsoft Office Suite.
• Strong technical acumen, with familiarity in IT consulting and software services.
• Experience in pre-sales activities, documentation, and negotiation processes is highly desirable.

Company Overview 

McKinley Rice is not just a company; it's a dynamic community, the next evolutionary step in professional development. Spiritually, we're a hub where individuals and companies converge to unleash their full potential. Organizationally, we are a conglomerate composed of various entities, each contributing to the larger narrative of global excellence.

Redrob by McKinley Rice: Redefining Prospecting in the Modern Sales Era

Backed by a $40 million Series A funding from leading Korean & US VCs, Redrob is building the next frontier in global outbound sales. We’re not just another database—we’re a platform designed to eliminate the chaos of traditional prospecting. In a world where sales leaders chase meetings and deals through outdated CRMs, fragmented tools, and costly lead-gen platforms, Redrob provides a unified solution that brings everything under one roof.

Inspired by the breakthroughs of Salesforce, LinkedIn, and HubSpot, we’re creating a future where anyone, not just enterprise giants, can access real-time, high-quality data on 700 M+ decision-makers, all in just a few clicks.

At Redrob, we believe the way businesses find and engage prospects is broken. Sales teams deserve better than recycled data, clunky workflows, and opaque credit-based systems. That’s why we’ve built a seamless engine for:

• Precision prospecting
• Intent-based targeting
• Data enrichment from 16+ premium sources
• AI-driven workflows to book more meetings, faster

We’re not just streamlining outbound—we’re making it smarter, scalable, and accessible. Whether you’re an ambitious startup or a scaled SaaS company, Redrob is your growth copilot for unlocking warm conversations with the right people, globally.

EXPERIENCE

Duties you'll be entrusted with:

• Develop and execute scalable APIs and applications using the Node.js or Nest.js framework
• Writing efficient, reusable, testable, and scalable code.
• Understanding, analyzing, and implementing – Business needs, feature modification requests, and conversion into software components
• Integration of user-oriented elements into different applications, data storage solutions
• Developing – Backend components to enhance performance and receptiveness, server-side logic, and platform, statistical learning models, highly responsive web applications
• Designing and implementing – High availability and low latency applications, data protection and security features
• Performance tuning and automation of applications and enhancing the functionalities of current software systems.
• Keeping abreast with the latest technology and trends.

Expectations from you:

Basic Requirements

• Minimum qualification: Bachelor’s degree or more in Computer Science, Software Engineering, Artificial Intelligence, or a related field.
• Experience with Cloud platforms (AWS, Azure, GCP).
• Strong understanding of monitoring, logging, and observability practices.
• Experience with event-driven architectures (e.g., Kafka, RabbitMQ).
• Expertise in designing, implementing, and optimizing Elasticsearch.
• Work with modern tools including Jira, Slack, GitHub, Google Docs, etc.
• Expertise in Event driven architecture.
• Experience in Integrating Generative AI APIs.
• Working experience in high user concurrency.
• Experience in scaled databases for handling millions of records - indexing, retrieval, etc.,

Technical Skills

• Demonstrable experience in web application development with expertise in Node.js or Nest.js.
• Knowledge of database technologies and agile development methodologies.
• Experience working with databases, such as MySQL or MongoDB.
• Familiarity with web development frameworks, such as Express.js.
• Understanding of microservices architecture and DevOps principles.
• Well-versed with AWS and serverless architecture.

Soft Skills

• A quick and critical thinker with the ability to come up with a number of ideas about a topic and bring fresh and innovative ideas to the table to enhance the visual impact of our content.
• Potential to apply innovative and exciting ideas, concepts, and technologies.
• Stay up-to-date with the latest design trends, animation techniques, and software advancements.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

THRIVE

Some of the extensive benefits of being part of our team:

• We offer skill enhancement and educational reimbursement opportunities to help you further develop your expertise.
• The Member Reward Program provides an opportunity for you to earn up to INR 85,000 as an annual Performance Bonus.
• The McKinley Cares Program has a wide range of benefits:
• The wellness program covers sessions for mental wellness, and fitness and offers health insurance.
• In-house benefits have a referral bonus window and sponsored social functions.
• An Expanded Leave Basket including paid Maternity and Paternity Leaves and rejuvenation Leaves apart from the regular 20 leaves per annum. 
• Our Family Support benefits not only include maternity and paternity leaves but also extend to provide childcare benefits.
• In addition to the retention bonus, our McKinley Retention Benefits program also includes a Leave Travel Allowance program.
• We also offer an exclusive McKinley Loan Program designed to assist our employees during challenging times and alleviate financial burdens.

Key Responsibilities:

- Identify, pursue, and secure new business opportunities through networking, cold calling, outbound campaigns, and direct meetings.

- Conduct market research to understand client needs, industry trends, and competitive positioning.

- Engage potential clients through calls, emails, presentations, and meetings to pitch company offerings effectively.

- Understand client requirements and provide tailored solutions that align with their needs.

- Prepare and deliver compelling sales proposals, presentations, and follow-up communications.

- Manage the entire sales process from lead generation, qualification, proposal, negotiation, to closing the deal.

- Maintain a detailed and updated database of leads, prospects, and sales activities using CRM tools.

- Achieve and exceed monthly, quarterly, and annual sales targets.

- Collaborate closely with internal teams (marketing, operations, and service delivery) to ensure a smooth client onboarding and satisfaction process.

- Provide regular sales forecasts, pipeline updates, and performance reports to management.

Requirements:

1. Bachelor's degree in Business, Marketing, or a related field.

2. 1+ years of experience in business development or end-to-end sales roles.

3. Proven track record of meeting or exceeding sales targets.

4. Excellent communication, negotiation, and interpersonal skills.

5. Self-driven, proactive, and capable of working independently.

6. Familiarity with CRM systems and sales performance metrics.

Responsibilities

• Receive calls, emails, trip feedback, and send an initial response within the SLA’s.
• Document all information according to standard operating procedures
• Categorize the request/Label it according to SOP (Type and Criticality)
• Identify the RCA (Root cause analysis) and the action items and document it in the internal note. This will help in breaking the issue into smaller parts and understand the cause for it. Guidelines for identification of RCA are present in the SOP
• Follow up with the owner with the result of RCA to identify the action items.
• Respond back to the employee with the best possible solution.
• Monitor the resolution for a day (if required) and then close the ticket. 
• Quality check for every call will be done on a real time basis.

Dealing with international clients

Identifying new leads.

Bidding on various portals like PPH/ GURU/ UPWORK / Freelancer and bringing up the projects for the company.

Handling technical queries of clients and taking decisions on the basis of client communication.

Communicate new project opportunities to existing & potential clients.

Build and maintain strong relationships with prospects and existing clients.

Assist in the recruitment process, including sourcing candidates, scheduling interviews, and conducting background checks.

Support the onboarding process for new hires, ensuring a smooth and seamless transition into the organization.

Maintain accurate and up-to-date HR records, including employee files, attendance records, and employee data.

Collaborate with the HR team to develop and implement HR policies and procedures.

Participate in HR projects, such as employee engagement initiatives, training programs, and performance management.

Conduct research and analysis on HR trends and best practices, and provide recommendations to the HR team.

Provide administrative support to the HR team, including scheduling meetings, preparing reports, and coordinating events.

Ensure compliance with all relevant HR laws and regulations.

Requirements:

Currently pursuing a degree in Human Resources, Business Administration, or a related field.

Excellent communication and interpersonal skills.

Strong organizational and time management skills.

Proficiency in Microsoft Office, particularly Excel and Word.

Ability to work independently and as part of a team.

Strong attention to detail and ability to handle confidential information with discretion.

Familiarity with HR principles and practices.

Previous internship or work experience in HR is a plus.

Responsible for disposal of trash, waste, and other disposable material. Monitoring the use of equipment and supplies within the office. Dealing with queries or requests from the visitors and employees. Coordinating the maintenance and repair of office equipment.

Hello,

Greetings for the day !!!

Tridat Technologies is hiring " Technical Architect" for one of the international MNC specialized into Hardware & Networking based @ Bangalore !!!

Position: Technical Architect

General Summary:

• The Technical Architect is responsible for the overall architecture, design, implementation, and integrity of the organization’s applications consumed by TSPs. The architect is responsible for ensuring that the solution delivered to business units is engineered in accordance with organization’s architecture tenets and infrastructure standards.
• This position is for the Business Management Software division that enables the MSPs to streamline, manage their operations, and achieve operational maturity with the following products and many more.

Our Global Engineering team works in the following Tech Environments:

Languages: .NET, python, golang, java, javascript, typescript

Frameworks: .NET core, spring, react, mui

Cloud Platform: AWS, Azure

Runtime: Docker, kubernetes, ecs, eks, ec2

Databases: Postgres, SQL Server, Cassandra, MongoDB, DynamoDB, Document DB, Snowflake, ElasticSearch

IDEs: VS Code, IntelliJ, Visual Studio

Others: Kafka, EMR, S3, SQS, Trino, Sage maker

Essential Duties & Responsibilities:

• Hands-on development experience using current software patterns including web services, web APIs, message queues, service-oriented & microservices architecture.
• Candidates should have designed products on AWS or any other public cloud.
• Should have an understanding of the Infrastructure, involved in hosting on AWS, pricing, and load balancer.
• Have expertise in one or more areas like building and scaling web apps, Machine Learning, UI Engineering, Information Visualization, CRM solutions
• The candidate must have demonstrated the capability of Architecting a scalable SAAS-based platform.
• Should have experience in enterprise applications in the cloud or on-premise environments, and multi-tenancy applications.
• Candidate must have Continuous integration experience, and conceptual knowledge on continuous delivery.
• Should have experience in any NoSQL database (Cassandra/MongoDB is preferred).
• As an architect, the person would be responsible for the suggestion and implementation of new technologies.
• Has delivered multiple versions of a SaaS-based product to production.
• Has made design decisions for a product & lived with the consequences of decisions. Has successfully introduced new technology.

What is the interview process?

• Your application will be screened within 30 days.
• All Engineering positions will go through 3 rounds of technical interviews.
• Each round will be approximately 1 hr which is then followed by a managerial round and an HR Round.
• Please note all rounds will be done subject to feedback provided in the earlier round.
• There will be a face-to-face interview at the Bangalore office during the final 2 rounds.

What can you expect in the Technical Interview?

• Questions that show you have a problem-solving ability
• We would love to see you code and how you solve technical problem(s).
• Questions about modules you have used to date while developing applications.
• Agility and Adaptability to technology and environment
• The architect will be expected to be hands-on with the Amazon Cloud Platform on products integrating with Microsoft 365, Azure, and third-party vendors in addition to enhanced reporting using data mashups to improve MSP (Managed Service Provider) Operational Maturity model.

 EXPERTISE AND QUALIFICATIONS

Knowledge, Skills, and/or Abilities Required:

• Hands-on architect in multiple programming languages and willing to work on new tech stacks.
• Ability to work constructively and independently under stress and pressure in a fast-paced, multi-tasking environment. ·
• Ability to interact positively and openly with colleagues and external business contacts, with strong verbal and written communication skills
• Maintains a deep understanding of programming and coding fundamentals, architecture, and design in multiple languages.
• Drives technology transformation initiatives, working with cross-functional teams to identify and implement new technologies, frameworks, and tools that can improve the team's productivity and efficiency.
• Ensures that the team follows software development best practices, including coding standards, code reviews, automated testing, and continuous integration and deployment.
• Recommends new tools, processes, and practices that can improve the team's productivity and efficiency.
• Leads the technical design and architecture of software products, ensuring that they are scalable, maintainable, and meet the needs of the business.
• Presents technology transformation plans and progress reports in a clear and concise manner to leadership cross-functionally.
• A strong proponent of engineering best practices for Unit Testing, Coverage, Code Quality, Continuous Integration & Continuous Deployment.
• Candidate must have demonstrated capability to optimize usage of AWS/Cloud resources
• Strong ability and desire to coach engineers to adopt industry best practices and design strategies
• Experience in Agile Scrum processes, including a solid understanding of how to deliver an MVP and build on it.

Educational/Vocational/Previous Experience Recommendations:

• BE/BTECH(CS/ECE) / Post Graduation · 10+ years of relevant experience
• Deep Experience leading technology transformation initiatives, including the adoption of new technologies, frameworks, and tools
• Domain experience in one or more areas Fintech, Accounting, ITSM, and Data Visualization.
• Stays up to date with emerging technologies and software development

Working Conditions: Hybrid

Employment Mode: Permanent

Working Days: Mon to Fri

Location: Bangalore

Thank You & Regards,

Shraddha Kamble

HR Recruiter

• Must have - Javascript, React JS, React Native, Typescript
• Good to have - Andriod/iOS, Express.JS, Angular, VUE, Team Lead experience/Scrum Master, Design Experience
• Working Experience on building Dashboards, UI Prototypes, Internal Tools
• Profile - Independent, Self-Organised, Problem Solver