Business Development Associate

SAP TM (Technical) / Integration Consultant — SAP TM Implementation.

Primary Skill : SAP ABAP

Should have extensive experience in SAP TM roll outs/ implementation.

Work Hours Flexibility : Overlap availability with US Eastern Time (minimum 4-5 hours daily). [Shift allowance can be availed per client policy]

Key Responsibilities

ERP ↔ TM Integration (Core)

DRFOUT (Data Replication Framework) configuration for master data replication: business partners, locations, materials, and organizational data from S/4HANA to decentral TM

SOAP/XI web service configuration for transactional integration: sales order → transportation demand → freight order → delivery → PGI → FI posting

RFC destination setup (SM59), logical system configuration (BD54), SOA Manager endpoint registration

Regression testing of any custom BAPIs, RFCs, or Z-programs affected by version mismatch between core S/4HANA and decentral TM instance

SAP BTP Platform (Integration Layer)

SAP Integration Suite (formerly CPI) — iFlow design and configuration for all external system integrations

BN4L connectivity setup: carrier collaboration flows, freight order tendering, tracking event consumption, carrier portal provisioning

Event Mesh configuration for real-time event-driven patterns (delivery confirmation → billing trigger, carrier status → TM event update)

API Management setup for REST/OData endpoints used by carrier portals, mobile apps, and third-party systems

BTP subaccount architecture, IDP/SSO configuration for external carrier users

Carrier EDI Integration

EDI message mapping and testing: 204 (Load Tender), 990 (Response), 214 (Shipment Status), 210 (Freight Invoice)

EDI partner profile configuration per carrier — message format validation, acknowledgment handling, error/exception workflow

Coordination with carrier IT departments during integration testing — you will be on calls with carrier EDI teams troubleshooting message failures

External System Integration

FourKites / project44 → SAP TM: real-time GPS tracking event consumption via BN4L connector, ETA updates, and exception alerting

PC Miler and SMC3: distance/duration determination service integration (API calls via BTP or direct connection)

Generative AI System Design

• Architect and implement end-to-end LLM-powered applications
• Build scalable RAG pipelines (chunking, embeddings, hybrid search, reranking)
• Design and implement agent-based workflows (tool calling, multi-step reasoning, orchestration)
• Integrate LLM APIs such as OpenAI and Anthropic, along with open-source models
• Implement structured output validation, grounding strategies, and hallucination mitigation
• Optimize inference cost, latency, and token efficiency
• Design evaluation pipelines for performance, accuracy, and safety

2️⃣ Backend & Microservices Engineering

• Design scalable backend systems using Python
• Build REST and async APIs using FastAPI / Django
• Architect and implement microservices with clear service boundaries
• Implement service-to-service communication (REST, gRPC, event-driven messaging)
• Work with message brokers (Kafka / RabbitMQ)
• Optimize database performance (PostgreSQL, MongoDB)
• Implement caching strategies (Redis)
• Build observability: logging, monitoring, distributed tracing

3️⃣ Cloud-Native Architecture & DevOps

• Design and deploy containerized services using Docker
• Orchestrate services using Kubernetes
• Implement CI/CD pipelines
• Ensure system scalability, resilience, and fault tolerance
• Apply distributed systems principles:
• Circuit breakers
• API gateway patterns
• Load balancing
• Horizontal scaling
• Saga patterns
• Zero-downtime deployments

Associate (Post-Sales SaaS / Customer Onboarding Engineer) Profiles

Mandatory (Experience 1): Must have 2+ years of hands-on experience in technical implementation, solutions engineering, or customer-facing engineering roles within B2B SaaS, preferably working with global or US-based clients,

Mandatory (Experience 2): Must have experience owning end-to-end customer onboarding and technical implementation from kickoff to go-live, including customer requirement gathering, configuration, data setup, integrations, validation, and post go-live support.

Mandatory (Experience 3): Must have strong Python scripting skills, with hands-on experience writing scripts for data migration, ETL workflows, automation, and data transformation (CSV, JSON, spreadsheets, APIs).

Mandatory (Experience 4): Must have experience working with APIs, webhooks, REST integrations, reading/debugging JSON payloads, handling authentication flows, and troubleshooting integration issues.

Mandatory (Experience 5): Must have hands-on exposure to data modeling, SQL queries (PostgreSQL preferred), data validation, reconciliation, and quality checks to ensure accuracy during migrations and billing-related workflows.

Mandatory (Experience 6): Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.

Mandatory (Education): Candidate should have an Engineering degree.

Mandatory (Company Type): B2B SaaS or Services company selling to North America / global markets, in a customer-facing implementation or onboarding

About the Role:

We are looking for a Media Monitoring Executive to track and analyze media coverage across

print, online, broadcast, and social platforms. The role involves preparing reports, monitoring

brand mentions, political developments, and providing insights to support PR and

communications strategies.

Key Responsibilities:

• Monitor daily media coverage (print, digital, TV, social media).

• Track client updates and developments.

• Prepare concise monitoring and analysis reports.

• Maintain databases and archives of coverage.

• Share insights on trends, competitors, and sentiment.

Requirements:

• Bachelor’s degree in Mass Communication, Journalism, Political Science, or related field.

• 1-4 year of experience.

• Interest/awareness in politics, especially National & Maharashtra politics.

• Good communication, research, and analytical skills.

• Proficiency in MS Office; knowledge of media monitoring tools is a plus.

• Proficiency in Marathi is Preferred.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

A Senior Automation Test Engineer at HappyFox is an integral part of the QA team responsible to ensure product quality and integrity with a special focus on the development and execution of test automation. 

Responsibilities:

• Owning the quality of any deliverables including new features and enhancements.
• Working closely with the product team in understanding the requirements and user workflow.
• Developing and executing test plans and test cases with a strong emphasis on using code to solve technical challenges and shorten the regression test cycle through automation.
• Performing automated API testing.
• Contributing to building of a Continuous Integration (CI) environment and ongoing process improvement activities.
• Identifying required improvements in the test and development processes; making contributions to our automation tools that address specific needs.
• Raising defects/bugs and tracking them till closure.

Requirements:

• Minimum 5 years of relevant experience in QA with at least 3 years of experience in automation.
• Expertise in Selenium tool for automation testing.
• Good understanding of the Agile software development methodology (Kanban or Scrum) and QA's role in it.
• Good knowledge of object-oriented programming, along with requisite coding and debugging skills.
• Design and development skills in Python and/or Java.
• Some knowledge of continuous integration practices.
• Excellent verbal and written communication skills.
• Experience working in SaaS based product company (optional)
• Knowledge of Performance / Load testing tool (optional)
• Experience working for a bootstrapped high-growth startup (optional)

Responsibilities :

• Determine the scope based on requirements, designing and building security components, and testing efforts, including stating the scope of work, calculating the resources, required in delivering the services and advising the senior system engineer preparing the quotation
• Install and configure services as per the approved implementation plan
• Carry out technology, professional and maintenance support services as per scope within the stipulated duration/ timeline.
• Provide level 1/2 support (basic hardware break-fix & troubleshooting of hardware and software issues) for installed services
• Provide technical deliverables such as high-level design documents, user acceptance test (UAT) doc and as-built documentation
• Provide outstanding quality of service and meet predefined customer service level agreements (SLAs)
• Undergo technical training and obtain technical certifications that are required to meet suppliers' mandatory technical requirements
• Conduct knowledge transfer training (where required)

Knowledge, Skills and Experience :

• Minimum 3 years of relevant experience
• Certified in at least one of the technology domain (Infrastructure hardware and software, network, security)
• Expertise on any two firewalls Specially - Palo Alto, Checkpoint, Fortinet, WAF
• Strong technical knowledge on the assigned solution domain/product
• Expertise in enterprise security products implementation, migration and support.
• Implements security solutions infrastructure and/or application including the design, configuration, development, testing and deployment of security-related technologies such as Firewalls, WAF, LB , IDS/IP
• Strong interpersonal skills with a customer-centric attitude; oral and written communication skills
• Strong attention to technical details, priority management and planning skills
• Ability to work independently with little to no supervision
• Results-oriented
• Security Certifications such as CCNP/CCIE Security or CCSA/CCSE/CCCP/PCNSE/Fortinet NSE1/2/3/4 are desirable

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives

We are looking for a hands-on Android Developer to join the mobile team for Empuls. The applicant must have Android software development skills, and a passion for delivering high-quality, rock-solid apps. Android programming works closely with other app development and technical teams.

• Translate designs and wireframes into high-quality code.
• Design, build and maintain high performance, reusable, and reliable Java and Kotlin code
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Bachelor's degree or higher in Computer Science and a minimum of 4 years of Software Development experience. 
• Knowledge of mobile automation and experience on platforms such as espresso.
• Knowledge of application profiling and performance monitoring tools such as Android profiler, AppDynamics, Dynatrace, etc.
• Excellent coding skills in an object-oriented language such as Java and Kotlin.
• Experience with offline storage, threading, and performance tuning
• Have published at least one original Android app.
• Understanding of Google's Android design principles and interface guidelines.
• Strong knowledge of Android UI design principles, patterns, and best practices.