Summary of the role:
As an Analytics Engineer, you will work closely with internal team members to implement Adobe Analytics/Google Analytics on clients’ websites. In this role, you will use front-end technologies such as HTML, CSS, JavaScript, jQuery to support the development and implementation of web analytics tracking. You will also set up and maintain successful Adobe Analytics/Google Analytics deployments and identify and solve complex and interesting tracking problems. Using JavaScript/jQuery, you will design analytics solutions by understanding the client’s business and online marketing goals, gathering requirements, defining project scope, and providing technical guidance.
Qualification:
- Bachelor’s degree from an accredited university
- Strong technical aptitude and expertise with JavaScript, HTML,CSS
- Expertise in Adobe DTM/Adobe Launch and Adobe Analytics implementation through other tag management solutions
Experience:
- 3+ years of relevant experience in Adobe Analytics implementation using DTM/Adobe Launch
- Web Development experience is a plus as it relates to the development, configuration and implementation of Web Analytics solutions
- Experience with other web platforms like Google Analytics, Tealium, Tealeaf, etc. is a plus
Responsibilities:
- Understand client business requirements and how to map those requirements to specific digital measurement tactics
- Development of documentation, deliverables and solutions requirements for web analytics tracking
- Work closely with account management and development teams to oversee the implementation, configuration and debugging of web analytics code, both on-site and through tag management systems
- Support digital marketing teams (paid search, SEO, conversion rate optimization, digital media, etc.) to implement customized tracking for campaign initiatives
Key Skills:
- Strong understanding of web analytics implementation tools - Adobe Analytics Implementation Experience
- Ability to use Adobe DTM/Adobe Launch to implement changes suggested by web analytics team
- Hands on experience in writing DTM rules and troubleshooting the existing implementations
- Expert-level knowledge in Adobe DTM/ Adobe Launch and Adobe Analytics is a must
- Knowledge and experience in Google Analytics/Google Tag Manager or other web analytics platforms is a plus
- Knowledge of web development technologies - JavaScript, HTML, CSS etc.
- Experience in producing technical specifications, solution design reference documents, reference manuals, developer guides, and/or code requirements
- Excellent ability to read and debug HTML, JavaScript to successfully test tags
- Presents results in a manner that the business partners can understand, ensuring interpretation, appropriate detail and usability
- Excellent written skills and the ability to write for both technical and non-technical users
- Willingness to travel for client discoveries and other off-site meetings
- Experience with developing analytics testing processes
- Ability to effectively communicate with clients and colleagues at all levels

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Job Summary: Position Title: Customer Service Executive
Location: Mumbai
Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.
Responsibilities:
• Attending inbound calls involves receiving and responding to incoming calls from customers
• Provide accurate and relevant information regarding products, services, company policies, and procedures.
• Respond to customer inquiries via email in a timely, clear, and professional manner.
• Ensure all customer emails are acknowledged and resolved
• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.
• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.
• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.
• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.
• Assist customers with order tracking, billing inquiries, account management, and product-related questions.
• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.
• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.
• Maintain detailed logs of follow-up actions, resolutions, and outcomes.
• Collect customer feedback and report trends to management for continuous service improvement
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View Job: click here

What you'll do:
Be a part of the initial team to define and set up a best-in-class digital platform for the Private Credit industry, and take full ownership of the components of the digital platform
Develop responsive and visually appealing user interfaces for web applications using React.js .
Building reusable components and front-end libraries for future use
Translating designs and wireframes into high quality code
Optimising components for maximum performance across a vast array of web-capable devices and browsers
Knowledge of bundling tools and dynamic loading of components.
Stay up-to-date with the latest web development trends, tools, and technologies.
Share/enhance insights and talent in a collaborative work environment responsible for building quick prototypes
What makes you a great fit:
3-5 years of experience developing UI applications
Must be proficient with ReactJS
Knowledge in one of react frameworks with server components is an added advantage like Next. JS, Remix.
Experience with popular React.js state management libraries (such as Redux or Zustand)
Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
Must be proficient with HTML/CSS and responsiveness.
Exposure to a variety of UI frameworks is a strong plus, specifically AngularJS and/or EmberJS
Experience with TypeScript a plus
Experience with testing frameworks such as JEST is a plus
Work closely with the designers, backend engineers to build a holistic user experience. Help define and interact with REST based API's.
Exposure to Web Security, Microservices, AWS components, and Cloud concepts a plus
Strong attention to detail, with an eye toward pixel-perfection
Strong analytical and problem solving skills.
Ability to work effectively in a fast-paced startup environment and adapt to changing priorities.
About Us:
Binocs.co empowers institutional lenders with next-generation loan management software, streamlining the entire loan lifecycle and facilitating seamless interaction among stakeholders.
Team: Binocs.co is led by a passionate team with extensive experience in financial technology, lending, AI, and software development.
Investors: Our journey is backed by renowned investors who share our vision for transforming the loan management landscape: Beenext, Arkam Ventures, Accel, Saison Capital, Blume Ventures, Premji Invest, and Better Capital. Apply here- https://lnkd.in/gVHVTMG6
Job Description
- Workshop Planning: The ability to design and structure the workshop effectively, including setting objectives, creating agendas, and selecting appropriate activities or exercises.
- Time Management: Keep workshops on track, ensuring discussions stay focussed, and that all key topics are covered within the allocated time.
- Group Dynamics Management: Managing different personalities in the room, ensuring active participation from everyone, and resolving conflicts or dominant voices in discussions.
- Guiding Conversations: Leading discussions in a way that helps participants focus on business goals, challenges, and user needs without going off-topic or into irrelevant details.
- Understanding Business Needs: Listening attentively to identify the underlying business problems, goals, and constraints customers face.
- Empathy: Demonstrating an ability to understand the customer’s perspective, challenges, and concerns, and responding thoughtfully.
- Clarifying Questions: Asking insightful, clarifying questions to dig deeper into customer feedback and gain a fuller understanding of their business.
- Clear Explanation: Being able to explain design concepts, processes, and technical ideas in simple, non-jargon language that aligns with the business's understanding.
- Verbal and Visual Communication: Using both verbal explanations and visual aids (e.g., diagrams, sketches, or prototypes) to convey ideas effectively.
- Presenting Ideas: Confidently presenting information, summarising key points, and ensuring that clients understand the value of design thinking in solving their business challenges.
- Understanding Business Goals: The ability to comprehend the customer’s industry, market position, competition, and long-term goals to tailor the design solutions accordingly.
- Synthesising Information: The ability to take large amounts of input from different stakeholders and distill it into clear insights, key problems, and actionable objectives.
- Building Trust: Establishing a rapport with clients and making them feel comfortable sharing information about their business, challenges, and goals.
- Managing Tensions: Skilfully navigating tense or difficult conversations and maintaining a constructive, solution-oriented atmosphere throughout the workshop.
- Showcase: Showcase your work internally to the design team and other stakeholders.
- Team & Mentorship: Should be a team player and help/guide others when needed.
Requirements
- Visual design: Exceptional user interface design skills with a deep understanding of color theory & layouts and how they influence decision making.
- Motion Design: Good understanding of motion design and hands on experience with Lottie animations.
- Graphics design: Should know where to use what graphics and also use AI tools to when needed.
Tools - Adobe suite, Figma

Bringing up Android on custom hardware
- Android OS modifications, HAL interface definition language (C++ and Java)
- Android, JNI and Android application performance optimization
Preferred Skills and Experience:
- Experience in Java or Kotlin development (preferably Android)
- Experience in C/C++ with deep understanding of Object-Oriented Analysis, Design and Programming.
- Experience with GIT or similar repository management and version control tools. Familiarity with software configuration management tools, defect tracking tools and Agile methodology.
- Development in a Linux environment with emphasis on Unit testing alongside functional integration testing.
- Android-For-Work, Android Enterprise features and EMM/MDM management solutions
As a Flutter developer, you’ll work on our mobile app that is built with Flutter. You’ll help to plan and develop new features, review other people’s code, fix bugs, help in technological and business decisions, and support the internal team. You will take initiative to run projects/features smoothly.
Requirements:
- At least 1 year of Flutter experience in a production environment
- At least 3 years of industry experience
Nice to have:
- Having the knowledge required to write native plugins in Swift or Kotlin is an asset
- Having a background in native iOS and/or Android development is a big plus (e.g. experience with Xcode, Gradle, Android Studio).
- Familiar with one or more CI/CD environments: CircleCI, Gitlab, Github, etc. Knowing your way around Fastlane to build & deploy your app comes in handy
- Experience in working with state management libraries such as Riverpod
- Familiar with writing tests for your application: unit tests, widget tests and integration tests
- UI / UX design principles
- Good understanding of coding best practices and design patterns
- Understanding of security technologies (encryption, authentication, OAuth 2.0)
- Contribution to open source projects
- Interest and ability to learn other coding languages as needed
About Kloud9:
Kloud9 exists with the sole purpose of providing cloud expertise to the retail industry. Our team of cloud architects, engineers and developers help retailers launch a successful cloud initiative so you can quickly realise the benefits of cloud technology. Our standardised, proven cloud adoption methodologies reduce the cloud adoption time and effort so you can directly benefit from lower migration costs.
Kloud9 was founded with the vision of bridging the gap between E-commerce and cloud. The E-commerce of any industry is limiting and poses a huge challenge in terms of the finances spent on physical data structures.
At Kloud9, we know migrating to the cloud is the single most significant technology shift your company faces today. We are your trusted advisors in transformation and are determined to build a deep partnership along the way. Our cloud and retail experts will ease your transition to the cloud.
Our sole focus is to provide cloud expertise to retail industry giving our clients the empowerment that will take their business to the next level. Our team of proficient architects, engineers and developers have been designing, building and implementing solutions for retailers for an average of more than 20 years.
We are a cloud vendor that is both platform and technology independent. Our vendor independence not just provides us with a unique perspective into the cloud market but also ensures that we deliver the cloud solutions available that best meet our clients' requirements.
What we are looking for:
● 3+ years’ experience developing Data & Analytic solutions
● Experience building data lake solutions leveraging one or more of the following AWS, EMR, S3, Hive& Spark
● Experience with relational SQL
● Experience with scripting languages such as Shell, Python
● Experience with source control tools such as GitHub and related dev process
● Experience with workflow scheduling tools such as Airflow
● In-depth knowledge of scalable cloud
● Has a passion for data solutions
● Strong understanding of data structures and algorithms
● Strong understanding of solution and technical design
● Has a strong problem-solving and analytical mindset
● Experience working with Agile Teams.
● Able to influence and communicate effectively, both verbally and written, with team members and business stakeholders
● Able to quickly pick up new programming languages, technologies, and frameworks
● Bachelor’s Degree in computer science
Why Explore a Career at Kloud9:
With job opportunities in prime locations of US, London, Poland and Bengaluru, we help build your career paths in cutting edge technologies of AI, Machine Learning and Data Science. Be part of an inclusive and diverse workforce that's changing the face of retail technology with their creativity and innovative solutions. Our vested interest in our employees translates to deliver the best products and solutions to our customers.
Design and implement overall recruiting strategy
Develop and update job descriptions and job specifications
Perform job and task analysis to document job requirements and objectives
Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc
Source and recruit candidates by using databases, social media etc
Screen candidates resumes and job applications
Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
Onboard new employees in order to become fully integrated
Monitor and apply HR recruiting best practices
Provide analytical and well documented recruiting reports to the rest of the team
Act as a point of contact and build influential candidate relationships during the selection process
Promote company’s reputation as “best place to work”
Requirements:
Proven work experience as a Recruiter (either an in-house recruiter or a staffing agency recruiter)
Solid ability to conduct different types of interviews (structured, competency-based, stress etc)
Hands on experience with various selection processes (video interviewing, phone interviewing, reference check etc)
Ability to organize skills assessment centers (in tray activities, work samples, psychometric and IQ/EQ tests, etc)
Familiarity with HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS)
Good communication and interpersonal skills
Strong decision-making skills
Any degree or in Human Resources Management
- Customer centricity : We believe an ability to empathize with merchants and customers will help us outperform the competition and motivate us to innovate. The developer should be able to prioritize the roadmap based on customer needs.
- Outcome and data-oriented : The developer should have the ability to define the economic rationale for every major effort and translate it into metrics. There should be an obsession with data for business iterations and improvements.
- Hands-on & Willingness to go above and beyond: For start-ups the responsibilities and needs of the business change quickly. We're looking for a developer who is not afraid to take on new challenges and can deal with ambiguity.
- Ability to work with cross-functional teams : The developer must be able to manage cross-functional teams - customer care, product, merchants, compliance & finance teams. Having the experience of managing healthy conflicts and driving people towards customer goals and organization priorities would be valued.
Requirement :
- Good Understanding Software development life cycle and testing lifecycle
- Good at testing Mobile, Web and API
- Basics of performance and load testing
- Experience in financial service would be preferred
- Fearless - not afraid to suggest or back big ideas however disruptive they may be
- Excellent knowledge in testing skills (design test plan and test strategy, writing test cases, executing test cases, opening bugs, verifying bugs)
- Good level in SQL/database
- Candidate with at least 2-4 years.


Job description
Roles and Responsibilities
- Design and build advanced applications for the IOS platform
- Maintain quality and ensure responsiveness of applications.
- Collaborate with the rest of the engineering team to design and launch new features.
- Collaborate with cross-functional teams to define, design & deploy.
- Work with outside data sources and APIs
- Unit-test code for robustness.
- Work on bug fixing and improving application performance
- Maintain code integrity and organization.
Desired Candidate Profile
- 2+ Years should be required in iOS development.
- Should be well aware about iPhone/iPad application development
- Should be well versed with Core data concepts
- Should be well versed with Swift-UI
- Should be well versed with Network load optimisations & other core networking concepts
- Must be very good with designing pixel perfect UI
- Good to have Core Audio, Graphics & video frameworks.
- Good knowledge of app deployment process & good to have knowledge on build automation.
- Should have decent communication skills to be able to interact with Clients.
Roles and Responsibilities:
- Planning a new feature or planning to enhance an existing one
- Developing new features
- Fixing existing/new bugs
- Adding tests to the current test kit
Desired Candidate Profile:
- Deep understanding of JavaScript and Angular Framework
- Understanding of Git and pull requests
- Clear written and spoken communication skills
- Excellent analytical skills
- 2+ years in web development using Angular

