Dev Ops

Primary Skills: 

Observability - ELK (Elactic/Kibana), Prometheus, Grafana, PromQL

Software and automation - Java, Python/Shell/Bash, Rest-SOAP API, docker containerization, Kubernetes, Kafka

Reliability and DR engineering - Distributed architecture and distributed system fundamentals, micro services, and event-driven architecture.

Cross-team coordination, incident triage and resolution, leadership and stakeholder management.

Secondary Skills:

Lang-chain, Langraph, RAG, MCP

Experience with working on LLM's and integrating with the existing applications

Python - FastAPI

Cache - Redis

Program Details:

Design, build, and ship LLM-powered and agentic product features that enhance the team efforts and outcomes.

Build agentic AI systems that reason over context, invoke tools, take real actions, and recover gracefully from failure.

Work on integrating the existing AI tools and should know major AI frameworks and libraries. 

Own service reliability and operational governance by defining SLA's, managing error budgets, and reporting reliability (MTTD, MTTR) to leadership for prioritization, risk decisions and planning.

Architect and continuously optimize the observability of platform using Kibana/Elastic (ELF) along with other observability tools like Prometheus, Grafana (dashboards, metrics, alert lifecycle), improving detection quality, reducing noise/toil, and enabling faster triage and measurable uptime improvements.

Engineer advance alerting and automation capabilities with Kibana alerting and anomaly detections and integrating response workflows (routing, runbooks, remediation scripts) to standardize on-call execution and accelerate restoration of services.

Lead incident response for customer-impacting issues across teams-coordination, communications, service restoration, and blameless RCA-then corrective actions that prevent recurrence and reduce operational risk.

Design, automate and validate Disaster Recovery and failover for critical services/journeys (RTO/RPO alignment, DR Drills), ensuring resiliency under failure scenarios and improving recovery.

Consult and partner with application teams by providing production readiness inputs (Resiliency patterns, availability, performance/capacity considerations) and driving platform enhancements that improve stability while optimizing infrastructure and observability spend.

If you are interested for this role, kindly acknowledge this email with your interest.

Job Details:

• Role: Staff Engineer, ArgoCD
• Experience: 5.5-7.5 Years
• Employment Type: Full-time
• Work Mode: Gurugram (Hybrid)

Job Description

REQUIREMENTS:

• Strong hands-on experience with Kubernetes (K8s) administration, deployment, and troubleshooting
• Expertise in GitOps implementation using ArgoCD
• Strong experience with Crossplane for infrastructure provisioning and orchestration
• Hands-on experience with New Relic for monitoring, observability, and performance management
• Experience building and maintaining CI/CD pipelines and deployment automation
• Strong knowledge of Infrastructure as Code (IaC) using Terraform
• Experience working with AWS cloud services and cloud-native architectures
• Hands-on experience with Docker and containerization technologies
• Strong Linux administration and scripting skills
• Experience implementing platform reliability, security, and automation best practices
• Strong understanding of monitoring, logging, and observability frameworks

RESPONSIBILITIES:

• Manage, maintain, and optimize Kubernetes-based infrastructure and application deployments
• Implement and support GitOps workflows using ArgoCD
• Design and manage infrastructure provisioning using Crossplane
• Monitor platform performance, reliability, and user experience using New Relic
• Build, enhance, and maintain CI/CD pipelines for automated software delivery
• Collaborate with development and platform engineering teams to deliver scalable cloud-native solutions
• Implement Infrastructure as Code practices using Terraform and automation tools
• Ensure platform stability, security, scalability, and operational excellence
• Troubleshoot infrastructure, deployment, and performance-related issues
• Drive continuous improvement initiatives across DevOps processes, tooling, and automation practices
• Support cloud infrastructure management and containerized application environments on AWS
• Promote DevOps best practices, governance, and operational standards across teams

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related fields   

Job Details

- Job Title: Senior DevOps Engineer

- Industry: Consumer Internet, Technology & Travel and Tourism Platform

- Function - IT

- Experience Required: 4-7 years

- Employment Type: Full Time

- Job Location: Bengaluru

- CTC Range: Best in Industry

Criteria:

• Strong DevOps / Infrastructure Engineer Profiles.
• Must have 4+ years of hands-on experience working as a DevOps Engineer / Infrastructure Engineer / SRE / DevOps Consultant.
• Must have hands-on experience with Kubernetes and Docker, including deployment, scaling, or containerized application management.
• Must have experience with Infrastructure as Code (IaC) or configuration management tools such as Terraform, Ansible, Chef, or Puppet.
• Must have strong automation and scripting experience using Python, Go, Bash, Shell, or similar scripting languages.
• Must have working experience with distributed databases or data systems such as MongoDB, Redis, Cassandra, Elasticsearch, or Kafka.
• Candidate must demonstrate strong expertise in at least one of the following areas - Databases / Distributed Data Systems, Observability & Monitoring, CI/CD Pipelines. Networking Concepts, Kubernetes / Container Platforms
• Candidates must be from B2C Product-based companies only.
• (Education) – BE / B.Tech or equivalent

Preferred

• Experience working with microservices or event-driven architectures.
• Exposure to cloud infrastructure, monitoring, reliability, and scalability practices.
• (Skills) – Understanding of programming languages such as Go, Python, or Java.
• Preferred (Environment) – Experience working in high-scale production or fast-growing product startups.

Job Description 

As a DevOps Engineer, you will be working on building and operating infrastructure at scale, designing and implementing a variety of tools to enable product teams to build and deploy their services independently, improving observability across the board, and designing for security, resiliency, availability, and stability. If the prospect of ensuring system reliability at scale and exploring cutting-edge technology to solve problems, excites you, then this is your fit.

Job Responsibilities:

• Own end-to-end infrastructure right from non-prod to prod environment including self-managed DBs
• Codify our infrastructure
• Do what it takes to keep the uptime above 99.99%
• Understand the bigger picture and sail through the ambiguities
• Scale technology considering cost and observability and manage end-to-end processes
• Understand DevOps philosophy and evangelize the principles across the organization
• Strong communication and collaboration skills to break down the silos

Candidate must be from a product-based company with experience handling large-scale production traffic.

2. Candidate must have strong Linux expertise with hands-on production troubleshooting and working knowledge of databases and middleware (Mongo, Redis, Cassandra, Elasticsearch, Kafka).

3. Candidate must have solid experience with Kubernetes.

4. Candidate should have strong knowledge of configuration management tools like Ansible, Terraform, and Chef / Puppet. Add on- Prometheus & Grafana etc.

5. Candidate must be an individual contributor with strong ownership.

6. Candidate must have hands-on experience with DATABASE MIGRATIONS and observability tools such as Prometheus and Grafana.

7. Candidate must have working knowledge of Go/Python and Java.

8. Candidate should have working experience on Cloud platform - AWS

9. Candidate should have Minimum 1.5 years stability per organization, and a clear reason for relocation

Mactores is a trusted leader among businesses in providing modern data platform solutions. Since 2008, Mactores have been enabling businesses to accelerate their value through automation by providing End-to-End Data Solutions that are automated, agile, and secure. We collaborate with customers to strategize, navigate, and accelerate an ideal path forward with a digital transformation via assessments, migration, or modernization.

We are looking for a DevOps Engineer with expertise in infrastructure as a code, configuration management, continuous integration, continuous deployment, automated monitoring for big data workloads, large enterprise applications, customer applications, and databases.

You will have hands-on technology expertise coupled with a background in professional services and client-facing skills. You are passionate about the best practices of cloud deployment and ensuring the customer expectation is set and met appropriately. If you love to solve problems using your skills, then join the Team Mactores. We have a casual and fun office environment that actively steers clear of rigid "corporate" culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself.

What you will do?

• Automate infrastructure creation with Terraform, AWS Cloud Formation
• Perform application configuration management, and application-deployment tool enabling infrastructure as code.
• Take ownership of the Build and release cycle of the customer project.
• Share the responsibility for deploying releases and conducting other operations maintenance.
• Enhance operations infrastructures such as Jenkins clusters, Bitbucket, monitoring tools (Consul), and metrics tools such as Graphite and Grafana.
• Provide operational support for the rest of the Engineering team help migrate our remaining dedicated hardware infrastructure to the cloud.
• Establish and maintain operational best practices.
• Participate in hiring culturally fit engineers in the organization, help engineers make their career paths by consulting with them.
• Design the team strategy in collaboration with founders of the organization.

What are we looking for?

• 4+ years of experience in using Terraform for IaaC
• 4+ years of configuration management and engineering for large-scale customers, ideally supporting an Agile development process.
• 4+ years of Linux or Windows Administration experience.
• 4+ years of version control systems (git), including branching and merging strategies.
• 2+ Experience in working with AWS Infrastructure, and platform services.
• 2+ Experience in cloud automation tools (Ansible, Chef).
• Exposure to working on container services like Kubernetes on AWS, ECS, and EKS
• You are extremely proactive at identifying ways to improve things and to make them more reliable.

You will be preferred if

• Expertise in multiple cloud services provider: Amazon Web Services, Microsoft Azure, Google Cloud Platform
• AWS Solutions Architect Professional or Associate Level Certificate
• AWS DevOps Professional Certificate

Life at Mactores

We care about creating a culture that makes a real difference in the lives of every Mactorian. Our 10 Core Leadership Principles that honor Decision-making, Leadership, Collaboration, and Curiosity drive how we work.

1. Be one step ahead

2. Deliver the best

3. Be bold

4. Pay attention to the detail

5. Enjoy the challenge

6. Be curious and take action

7. Take leadership

8. Own it

9. Deliver value

10. Be collaborative

We would like you to read more details about the work culture on https://mactores.com/careers 

The Path to Joining the Mactores Team

At Mactores, our recruitment process is structured around three distinct stages:

Pre-Employment Assessment: 

You will be invited to participate in a series of pre-employment evaluations to assess your technical proficiency and suitability for the role.

Managerial Interview: The hiring manager will engage with you in multiple discussions, lasting anywhere from 30 minutes to an hour, to assess your technical skills, hands-on experience, leadership potential, and communication abilities.

HR Discussion: During this 30-minute session, you'll have the opportunity to discuss the offer and next steps with a member of the HR team.

At Mactores, we are committed to providing equal opportunities in all of our employment practices, and we do not discriminate based on race, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws. This policy extends to all aspects of the employment relationship, including recruitment, compensation, promotions, transfers, disciplinary action, layoff, training, and social and recreational programs. All employment decisions will be made in compliance with these principles.

• Automate deployments of infrastructure components and repetitive tasks.
• Drive changes strictly via the infrastructure-as-code methodology.
• Promote the use of source control for all changes including application and system-level changes.
• Design & Implement self-recovering systems after failure events.
• Participate in system sizing and capacity planning of various components.
• Create and maintain technical documents such as installation/upgrade MOPs.
• Coordinate & collaborate with internal teams to facilitate installation & upgrades of systems.
• Support 24x7 availability for corporate sites & tools.
• Participate in rotating on-call schedules.
• Actively involved in researching, evaluating & selecting new tools & technologies.

• Cloud computing – AWS, OCI, OpenStack
• Automation/Configuration management tools such as Terraform & Chef
• Atlassian tools administration (JIRA, Confluence, Bamboo, Bitbucket)
• Scripting languages - Ruby, Python, Bash
• Systems administration experience – Linux (Redhat), Mac, Windows
• SCM systems - Git
• Build tools - Maven, Gradle, Ant, Make
• Networking concepts - TCP/IP, Load balancing, Firewall
• High-Availability, Redundancy & Failover concepts
• SQL scripting & queries - DML, DDL, stored procedures
• Decisive and ability to work under pressure
• Prioritizing workload and multi-tasking ability
• Excellent written and verbal communication skills

• Database systems – Postgres, Oracle, or other RDBMS
• Mac automation tools - JAMF or other
• Atlassian Datacenter products
• Project management skills

• 3+ years of hands-on experience in the field or related area
• Requires MS or BS in Computer Science or equivalent field

• Cloud and virtualization-based technologies (Amazon Web Services (AWS), VMWare).
• Java Application Server Administration (Weblogic, WidlFfy, JBoss, Tomcat).
• Docker and Kubernetes (EKS)
• Linux/UNIX Administration (Amazon Linux and RedHat).
• Developing and supporting cloud infrastructure designs and implementations and guiding application development teams.
• Configuration Management tools (Chef or Puppet or ansible).
• Log aggregations tools such as Elastic and/or Splunk.
• Automate infrastructure and application deployment-related tasks using terraform.
• Automate repetitive tasks required to maintain a secure and up-to-date operational environment.

Responsibilities

• Build and support always-available private/public cloud-based software-as-a-service (SaaS) applications.
• Build AWS or other public cloud infrastructure using Terraform.
• Deploy and manage Kubernetes (EKS) based docker applications in AWS.
• Create custom OS images using Packer.
• Create and revise infrastructure and architectural designs and implementation plans and guide the implementation with operations.
• Liaison between application development, infrastructure support, and tools (IT Services) teams.
• Development and documentation of Chef recipes and/or ansible scripts. Support throughout the entire deployment lifecycle (development, quality assurance, and production).
• Help developers leverage infrastructure, application, and cloud platform features and functionality participate in code and design reviews, and support developers by building CI/CD pipelines using Bamboo, Jenkins, or Spinnaker.
• Create knowledge-sharing presentations and documentation to help developers and operations teams understand and leverage the system's capabilities.
• Learn on the job and explore new technologies with little supervision.
• Leverage scripting (BASH, Perl, Ruby, Python) to build required automation and tools on an ad-hoc basis.

Who we have in mind:

• Solid experience in building a solution on AWS or other public cloud services using Terraform.
• Excellent problem-solving skills with a desire to take on responsibility.
• Extensive knowledge in containerized application and deployment in Kubernetes
• Extensive knowledge of the Linux operating system, RHEL preferred.
• Proficiency with shell scripting.
• Experience with Java application servers.
• Experience with GiT and Subversion.
• Excellent written and verbal communication skills with the ability to communicate technical issues to non-technical and technical audiences.
• Experience working in a large-scale operational environment.
• Internet and operating system security fundamentals.
• Extensive knowledge of massively scalable systems. Linux operating system/application development desirable.
• Programming in scripting languages such as Python. Other object-oriented languages (C++, Java) are a plus.
• Experience with Configuration Management Automation tools (chef or puppet).
• Experience with virtualization, preferably on multiple hypervisors.
• BS/MS in Computer Science or equivalent experience.
• Excellent written and verbal skills.

Education or Equivalent Experience:

• Bachelor's degree or equivalent education in related fields
• Certificates of training in associated fields/equipment’s

- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship. 

- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.

- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.

Responsibilities :

- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).

- Provide level-3 technical support on your customer's most complex issues

- Lead implementation of low-level security controls in Cloud environments, for services, server and containers

- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.

- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.

- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.

- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.

- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.

- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.

- Be team-oriented, but with a bias towards action to get things done for your customers.

Requirements : Strong cloud security knowledge & experience including :

- End-to-end enterprise security processes

- Cloud security - cloud migrations & shift in security requirements, tooling & approach

- Hands-on DevOps, DevSecOps architecture & automation (critical)

- 4+ years experience in security consulting and project/program management serving cybersecurity customers.

- Complex, level 3 technical support

- Remotely diagnosing & resolving DevSecOps issues in customer environments

- Interacting with CloudPassage Engineering team with customer issue reproduction

- Experience working in a security SaaS company in a startup environment.
 
- Experience working with Executive and C-Level teams.

- Ability to build and maintain strong relationships with internal and external constituents.

- Excellent organization, project management, time management, and communication skills.

- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
 
- Analytical both quantitatively and qualitatively.

- Excellent verbal and written communication skills.
 
- Security certifications (Security +, CISSP, etc.).

Expert Technical Skills :

- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.

- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.

- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.

Proficient Technical Skills :

- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).

- CI/CD processes and environments.

Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.