Senior Business Analyst

AI Native Ops Expert-Director/AVP/VP

EOSGlobe is transforming into an AI-First organisation, and we’re looking for an AI-Native Operations Expert to lead this journey. This role is all about driving automation, re-engineering processes, and embedding AI into every aspect of BPM service delivery. You’ll be the change agent who ensures efficiency, scalability, and measurable impact.

NO of Requirements - 3

What You’ll Do

·     Lead AI-first transformation initiatives across BPM operations.

·     Re-engineer processes using AI, ML, and automation tools.

·     Collaborate with leadership and strategy teams to align transformation goals.

·     Define KPIs, track financial impact, and report progress to senior leadership.

·     Partner with clients to showcase AI-driven efficiency and revenue growth.

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What We’re Looking For

·     Strong expertise in AI, ML, RPA, and automation technologies.

·     Proven track record in process transformation and digital adoption.

·     Deep understanding of BPM industry dynamics and client delivery models.

·     Exceptional leadership, communication, and stakeholder management skills.

·     Analytical mindset with ability to measure impact on financials and KPIs.

Designation: Director/AVP/VP

CTC: 24 Lac – 36 Lac pa

Immediate Joiners preferred

We are looking for a motivated and results-driven Pan India Female Business sales Consultant Executive to join our team. The successful candidate will be responsible for reaching out to potential customers to provide information about our services and handle any inquiries. The ideal candidate should have excellent communication skills, particularly in English, Hindi & Bengali .

Key Responsibilities

Give a calls to potential customers to introduce products/services.

Deliver scripted presentations and answer questions about our offerings.

Identify customer needs and suggest appropriate services.

Maintain records of calls, including customer information and call notes.

Follow up on customer inquiries to ensure satisfaction and promote repeat business.

Meet daily, weekly, and monthly call targets.

Requirements

Female Business Consultant

Fluent in English (verbal and written communication).

Proven experience as a Business Consultant, or similar role.

Ability to handle rejection and remain positive.

Basic computer knowledge (CRM systems, MS Office).

Preferred Skills

Experience in sales or customer service.

Knowledge of additional languages is a bonus.

Strong listening and problem-solving skills.

If you’re passionate about engaging with customers and helping them discover our products

Mode of work - work from office 

Job Type- Full Time

Place- Kolkata/ Salt Lake Sec- ll

• Key Skills:
• Expert Proficiency in anyone the below programming language - Node JS, PHP or GoLang
• Expert Computer Science fundamentals like Data Structures, Algorithms, Time Complexity, and others
• Strong Microservices, REST API, Git source control, CI/CD, and other latest technology trends
• Strong System Design, DB Design proficiency
• Strong knowledge in Design Patterns, best software development practices
• Good exposure to working in Open Source stack, E-Commerce, or Fintech domain.

Our team is looking for experienced mobile developers to lead the development of cross-platform mobile applications and be responsible for major technical decisions associated with them accountable for their successful execution. 

In this position on the software engineering team, you’ll have the opportunity to contribute to many client and internal-facing products. FarmSetu’s suite of products spans multiple technical domains and disciplines in software and hardware, so experience in end-to-end systems thinking across distributed components is key for this role.

• Design, implement and deploy mobile applications
• Lead the delivery of software projects in a team-based environment 
• Collaborate cross-functionally with business users, product managers, customer success representatives and other engineers to define, design, scope and ship new features using elegant solutions.
• Provide recommendations for continuous improvement.
• Work alongside other engineers on the team to elevate technology and consistently apply best practices.
• Help others to improve the quality of their work through regular design and code reviews
• Deliver new features to production environments and support them in operation
• Participate in building the open engineering culture at FarmSetu

FarmSetu’s technology stack includes (but will not be limited to) Python, Django/Flask/FastAPI, GraphQL, Hasura, React, Flutter, Dart, Postgres, Celery, Docker, Git/Bitbucket to be deployed on Digitalocean/GCP infrastructure. We’re also quick to adopt better tools and processes, so you’ll be more than welcome to help shape our tool suite.

• 2+ years of experience developing applications at an enterprise scale using the mobile technologies in our stack
• Ability to translate user experience design (mockups, wireframes and user journeys) into code 
• Familiarity with Cloud/SaaS architectures and how to build secure and maintainable applications
• Strong understanding of unit testing, design patterns and usage of tools like profilers
• Experience with source control and continuous integration tools
• Worked in an Agile multi-functional team 
• Thrive in an environment that requires you to partner with multiple cross-functional teams as stakeholders/customers
• Great oral and written communication skills

• Competitive salary
• Annual compensation reviews
• 12 days of annual leave plus public holidays
• Ongoing investment in you and your skills
• The right equipment for the job

Position Overview: 

Addonblue has an immediate opening for a Sr. Salesforce Developer. If you meet the below mentioned requirements and skills and looking for a career opportunity where you can be rewarded for your skills and expertise, then this is the ideal opportunity for you waiting! 

What you’ll bring: 

• 4+ years of strong Salesforce development experience including Apex and Lightning  
• Knowledge of Salesforce best practices using Apex and Lighting  
• Experience in web development technologies including HTML, JavaScript, CSS 
• Experience with Salesforce Integration Patterns 
• Experienced on Lightning components by using Aura/LWC framework 
• Good at troubleshooting/debugging Salesforce application and providing technical solutions 
• Experience with GitHub or any other version control  
• Excellent knowledge in Force.com Apex Classes, Apex triggers, Batch Apex, Salesforce Integration, REST, SOAP based Web Services, Force.com API, Lightning   
•  

What you’ll be doing: 

• You’ll work with stakeholders and end-users to gather, understand, and define business requirements 
• You’ll judges the trade-offs with technology and feasibility to makes choices that fit the constraints of the project 
• You will wear many hats and are responsible for everything from requirements gathering, Salesforce configuration, code development, software integration, testing, and post deployment support 
• You’ll be actively communicating development progress to the stake holders  
• You’ll be proactively engaged in continuous improvement efforts for application design, support, and practice development efforts 
• You’ll leverage technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance 
• You’ll performs regular reviews on implementation done by less experienced developers and provide feedback and suggestions for those codes  
• You’ll lead & mentor the junior and mid-level developers of the team, and designate tasks to team members in a balanced and effective manner  
•  

Ideally, you’ll also have: 

• Salesforce Certified Platform Developer I  
• Salesforce Certified Platform Developer II  
• Salesforce Certified Administrator  
• Salesforce Certified Platform App Builder  
• Salesforce Certified Architect (any of the architect certification)  
• Degree in Computer Science, IT, Computer Engineering, MIS 
•  

Skills and Abilities Required: 

• Strong analytical and interpersonal skills 
• Ability to work in a fast-paced environment 
• Ability to handle queries, problems, comments, objections and apply appropriate measures 
• Ability to prioritize and balance multiple tasks while successfully achieving deadlines for tasks 
• Possesses relationship building skills combined with a collaborative personal style with desire and drive for results 
• Strong communication skills, both written and verbal 
• Attention to detail 
• Ability to meet shifting deadlines 

What we're looking for

Energetic product & design skilled individuals who love building and shipping high-quality products.

Someone who is ready to work in a new organization and help set up a design-driven culture.

Responsibilities

Product design ideation, planning, prioritization & designing at all levels of fidelity
Take part in User research, create detailed user journeys and take appropriate design decisions backed by user behavior and data
Work closely with cross-disciplinary teams including Product, Engineering, Marketing, and various Business teams to deliver delightful customer experiences
Help build a design system & framework that fits the organization's brand
Ensure engineers are able to translate your designs into living products

What you would need to have

1-3 years of experience designing & shipping products
Examples of your work in the form of a case study
Expert knowledge of industry-standard product design tools (ideally Figma )

Bonus points for

Visual design specialty like 3D illustrations
Ability to do motion design beyond basic micro-interactions
Past experience shipping tech products

• Ownership of MBSE support Frontline Desk to address the Service Operations requests
• 16x5 monitoring of MBSE Infrastructure environment
• Create CISM tickets based on the predefined standard cases
• Documentation of Service cases and standard operation procedures
• Contribution to the predefined Knowledge database on Sharepoint.
• Communication & coordination with different teams in India & Germany
• Resolve user-reported issues as per the agreed SLA
• Assignment and coordination of CISM tickets to Level 2 & Level 3 support group
• Knowledge of Linux server deployments
• Knowledge of IBM WAS, IBM HTTP server, proxy configurations, F5 servers, client and server certificates.
• Knowledge of writing Linux scripts (Shell/Perl)
• Good knowledge of IBM DB2
• Good knowledge of LDAP protocols, authentication/authorization in IBM Jazz CLM