Customer Success Executive

Job Title : Technical Team Lead (Python/Django)

Experience Required : 8+ Years

Location : Surat

Work Mode : On-site

Employment Type : Full-time

About the Role :

We are looking for an experienced Technical Team Lead to drive architecture, scalability, and end-to-end product engineering for a fast-growing technology platform.

The ideal candidate should have strong expertise in Python/Django-based backend systems, scalable cloud infrastructure, and modern frontend/mobile technologies.

This role requires a hands-on technical leader who can mentor engineers, make architectural decisions, ensure production stability, and collaborate closely with product and design teams to deliver high-quality software solutions.

Mandatory Skills :

Python, Django, MongoDB, REST APIs, AWS, CI/CD, React.js/Flutter, JWT Authentication, GitHub Actions, AI/ML Integrations, Team Leadership.

Key Responsibilities :

• Lead architecture and technical direction across backend, frontend, mobile, and infrastructure layers.
• Design and maintain scalable, secure, and high-performance systems.
• Review code, enforce engineering standards, and maintain development best practices.
• Manage backend APIs, database optimization, and cloud deployments.
• Drive CI/CD implementation and release management processes.
• Work on AI/ML integrations and intelligent automation features.
• Ensure smooth end-to-end feature delivery from development to production deployment.
• Mentor and guide backend/frontend engineers and conduct technical reviews.
• Collaborate with product, design, and business stakeholders.
• Handle production incidents, debugging, and system reliability ownership.
• Improve application performance, monitoring, and scalability.

Technical Skills Required :

Backend & Database :

• Strong expertise in Python and Django framework.
• Experience building and maintaining large-scale REST APIs.
• MongoDB design, aggregation pipelines, & query optimization.
• Authentication and authorization using JWT.
• Experience with WebSockets and real-time systems.

Frontend & Mobile :

• Hands-on experience with React.js and Redux.
• Knowledge of Flutter (Dart) is preferred.

Cloud & DevOps :

• AWS EC2, S3, and cloud infrastructure management.
• CI/CD pipeline implementation using GitHub Actions.
• Git workflows, branching strategy, PR reviews, and release management.

AI & Integrations :

• Experience integrating OpenAI or similar AI/ML services.
• Payment gateway integration experience.
• Push notification systems such as Firebase FCM.

Required Qualifications :

Must Have :

• 8+ years of experience in Backend or Full Stack Development.
• Strong experience with Python/Django in production environments.
• Expertise in scalable backend architecture and API development.
• Experience with MongoDB optimization and cloud deployments.
• Hands-on experience with CI/CD and DevOps workflows.
• Strong debugging, problem-solving, and leadership abilities.

Preferred Skills :

• Experience leading teams of 3–8 engineers.
• Exposure to AI-driven applications or intelligent systems.
• Experience in Health-tech, Food-tech, or consumer platforms.
• Knowledge of scalable real-time applications and event-driven systems.

Development & Engineering Practices :

• Feature branch-based development workflow.
• Pull Request reviews with approval process.
• Protected production branches and controlled deployments.
• Sandbox/UAT testing before production release.
• Automated deployment pipelines using GitHub Actions.
• Strong focus on auditability, monitoring, and production stability.

Soft Skills :

• Strong communication and stakeholder management skills.
• Ownership mindset with leadership capabilities.
• Ability to work in a fast-paced product environment.
• Team mentoring and collaboration skills.
• High attention to scalability, reliability, and code quality.

Solid Fundamentals and exceptional problem-solving skills

Solid and fluent understanding of algorithm and data structures

Proficiency in Scala + Spark

Experience Range: 3 to 7 Years

Requirement Some or all of them – because we believe intelligent people can pick up whatever they need in a short period of time. You just need to prove that you can:

Excellent programming skills and knowledge of Java / Scala

Excellent software design, problem solving and debugging skills

Experience with modern Big data technologies such as Spark, NoSQL, Cassandra, Kafka, Map Reduce, Hadoop ecosystem is a must have

Experience with data analytics and ability to mine data to obtain insights is much appreciated

Key Responsibilities:

• Make outbound calls to potential customers from provided leads.
• Share information about ongoing and upcoming real estate projects.
• Understand customer needs and pitch suitable property options.
• Schedule site visits and follow up to ensure attendance.
• Maintain and update the CRM database with lead status and client interactions.
• Coordinate with the sales team to ensure smooth lead handover.
• Handle customer queries with clarity, professionalism, and accuracy.
• Achieve daily and weekly call targets and lead conversion goals.

Remuneration:

• Salary: Fixed monthly salary (based on experience and qualifications)
• Incentives: Attractive performance-based incentives on lead conversion
• Other Benefits: Opportunities for growth, training support, and a dynamic work environment

Job Title: Physiotherapist – Tele-Rehab (MPT Cardio-Pulmonary)

Location: Remote / Watch Your Health

Employment Type: Full-time

About Us:

Watch Your Health (WYH) is a prominent Health-Tech provider in the Indian healthcare space since 2015, providing Hi-End B2B customized wellness solutions to insurance companies, Pharma companies, Hospitals and Path Labs. We are partners to these companies who reward healthy behaviour & innovatively driving Client Engagement & Digital Wellness of its customers.

All our tech solutions are entitled to patient engagement and patient support. Providing a platform to engage customers, assess and mitigate health risks, save costs by digitizing various functions through enterprise level SAAS.

At Watch Your Health, we are committed to delivering innovative, patient-centered digital health solutions. Our Tele-Rehab services aim to provide quality rehabilitation care remotely, combining clinical expertise with cutting-edge technology to enhance recovery outcomes.

Position Overview:

We are seeking a qualified and empathetic Physiotherapist (MPT – Cardio-Pulmonary) with proficiency in Telugu, English, Hindi, and Kannada to join our TeleRehab team. The ideal candidate will be passionate about digital healthcare, skilled in patient communication, and experienced in cardio-pulmonary rehab protocols.

Key Responsibilities:

Conduct virtual physiotherapy consultations and assessments for cardio-pulmonary patients.

Design personalized treatment plans and monitor patient progress through the TeleRehab platform.

Educate patients on exercises, breathing techniques, and lifestyle modifications.

Maintain detailed clinical documentation and patient records.

Collaborate with a multidisciplinary team to ensure integrated patient care.

Provide therapy sessions in Telugu, English, Hindi, and Kannada to ensure comfort and clarity for diverse patients. 

Adhere to protocols and standards set by Watch Your Health’s TeleRehab model.

Requirements:

Master’s degree in Physiotherapy (MPT – Cardio-Pulmonary specialization).

Minimum 2 years of clinical experience in the pulmonary department.

Fluency in Telugu, English, Hindi, and Kannada is mandatory. 

Strong communication and interpersonal skills.

Tech-savvy with the ability to use digital tools for patient interaction and documentation.

Compassionate, patient-focused approach with strong ethical values.

Work Schedule & Compensation:

Shift Timings:

8:00 AM – 5:00 PM

9:30 AM – 6:30 PM

11:00 AM – 8:00 PM

(Rotational shifts)

Working Days:

Monday to Saturday (Two Saturdays per month will be half-day)

Sunday is a fixed weekly off

Salary Range:

Gross ₹22,000 – ₹25,000 per month (based on experience and skills)

Benefits:

Opportunity to work in a fast-growing digital healthcare environment.

Flexible and supportive work culture.

Continuous learning and development opportunities.

Make a meaningful impact in patients' lives through innovative care delivery.

JD:

The Senior Software Engineer works closely with our development team, product manager, dev-ops and business analysts to build our SaaS platform to support efficient, end-to-end business processes across the industry using modern flexible technologies such as GraphQL, Kubernetes and React.

Technical Skills : C#, Angular, Azure with preferably .Net

Responsibilities

· Develops and maintains back-end, front-end applications and cloud services using C#, . Angular, Azure

· Accountable for delivering high quality results

· Mentors less experienced members of the team

· Thrives in a test-driven development organization with high quality standards

· Contributes to architecture discussions as needed

· Collaborates with Business Analyst to understand user stories and requirements to meet functional needs

· Supports product team’s efforts to produce product roadmap by providing estimates for enhancements

· Supports user acceptance testing and user story approval processes on development items

· Participates in sessions to resolve product issues

· Escalates high priority issues to appropriate internal stakeholders as necessary and appropriate

· Maintains a professional, friendly, open, approachable, positive attitude

Location : Bangalore

Ideal Work Experience and Skills

· At least 7 - 15 years’ experience working in a software development environment

· Prefer Bachelor’s degree in software development or related field

· Development experience with Angular and .NET is beneficial but not required

· Highly self-motivated and able to work effectively with virtual teams of diverse backgrounds

· Strong desire to learn and grow professionally

· A track record of following through on commitments; Excellent planning, organizational, and time management skills

Required Skills:

• Thorough knowledge on Sheet metal component design, material and thickness selection
• Competent on Electrical harness modeling in CATIA V5 – Electrical harness Routing (EHI) and Electrical Fitting installation.
• Independently handle Electrical harness modeling related to subsystem and car level..
• Able to interpret electrical schema and good understanding and able to apply while routing the harness
• Wire Bundle calculation
• Selection of protection, connectors, conduit, etc…
• Good Knowledge of materials  & mechanical characteristics
• Ability to perform a weight assessment on assemblies, aggregates and installations
• Ability to analyze manufacturing non-conformity and to validate a back-up solution.

1. Develop and execute a comprehensive marketing strategy that includes brand positioning, product positioning, and go-to-market plans.
2. Increase brand awareness and drive demand for our products through a variety of channels, including digital marketing, social media and events.
3. Collaborate with the product and sales teams to develop and execute campaigns that drive conversion and generate leads
4. Analyze market trends and customer data to inform marketing decisions and optimize performance
5. Work closely with the senior leaders to align marketing efforts with overall company goals and objectives.
6. Collaborate with internal teams to create landing pages and optimize user experience.
7. Utilize strong analytical ability to evaluate end to end customer experience across multiple channels and customer touch points
8. Strong analytical skills and data-driven thinking.
9. Coordinating for website development
10. Coordinating for E-newsletters design
11. Providing inputs and ideas into marketing enterprises and subsequently promote them and monitor response

• Threat and vulnerability analysis.
• Investigating, documenting, and reporting on any information security (InfoSec) issues as well as emerging trends.
• Analysis and response to previously unknown hardware and software vulnerabilities.
• Preparing disaster recovery plans.

SOC analysts are considered the last line of defense and they usually work as part of a large security team, working alongside security managers and cybersecurity engineers. Typically, SOC analysts report to the company’s chief information security officer (CISO).

SOC analysts need to be detail oriented because they are responsible for monitoring many aspects simultaneously. They need to watch the protected network and respond to threats and events. The level of responsibility typically depends on the size of the organization.

Key Job Responsibilities:

• He/She is a responsive team player who can proactively contribute for building technical

strategies for applications and systems by promoting an understanding of the technology and business roadmap.

• He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.
• Work very closely with various business stakeholders to drive the execution of multiple

business plans and technologies.

• Work closely with Product, Design, and Marketing to conceive features, plan projects, and build roadmaps
• Prior experience with scalable Architecture managing team of minimum 5 engineers and

coaching, mentoring while maintaining a role with code development.

• Proven history of contributing to product strategy and shipping products with multi-functional teams.
• Highly involved in recruitment while building team also leading app development for both platforms.
• Promote and support company policies, procedures, mission, values, and standards of ethics and integrity.

Minimum Qualification:

• Total of 10+ years experience
• Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections,

• Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard,  REST popular frameworks & libraries}, JVM, GC tuning, performance tuning) Express etc

• Experience in Microservices architecture is a must.
• Working on public clouds such as AWS, GCP, Azure etc is preferred
• Worked on Relational data stores viz. MySQL, Oracle, or Postgres.
• Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB, etc
• Worked on caching infra viz. Redis, Memcached, Aerospike, Riak, etc
• Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ etc