Customer Success Executive

Job Title : Service Delivery Manager

Experience : 10+ Years

Location : Bangalore

Work Mode : Onsite (5 Days)

Responsibilities:

·       Own end-to-end delivery of Oracle Fusion application services

·       Act as primary contact for client stakeholders for service performance

·       Oversee incident, problem, and change management

·       Monitor SLA adherence, produce performance dashboards, and ensure governance compliance

·       Drive service improvements, resource allocation, and escalation management

·       Coordinate offshore/onsite teams and ensure smooth service transition      

Key Skills:

·       8+ years’ experience in application support/service delivery

·       Should have Good Knowledge of ITIL processes

·       Strong analytical, coordination, and reporting skills

·       Proven experience in managing application support teams

·       Excellent stakeholder management, communication, and leadership skills

Key Responsibilities:

1. To represent the Program and the organization at the hotel.

2. Responsible for enrolments of walk in and other customers into the Membership.

3. Collection of data from the hotels of potential Members and a possible reach out to them for enrolment.

4. Engagement with Members walking into the hotels to build a relationship.

5. Coordination with the hotel teams for reservation and other requests and responding back to the customers.

6. Understanding TLC front end technology like Apps and Websites and training / supporting the hotel teams on outages on an ongoing basis.

7. Understanding Program performances and presenting that in an articulate manner to the hotel teams at all times to build the value of the Program and the company with those stakeholders.

8. Ensuring confidentiality of all company information is maintained at all times.

Required Skills Set:

1. Candidates between 22 and 35 years of age with a minimum graduation and one-year experience.

2. Excellent social and verbal communication skills in English.

3. Self-motivated, smart, confident with excellent presentation skills.

4. Luxury retail stores, hotels, aviation, banquets, travel sales experience with direct in person contact with the customers would be an added advantage.

5. Willing to work on roasters including weekends

Note: This is a strict in-house, Work from Office Opportunity. Freelancers & Remote Workers please avoid applying, else you'll be reported.

At SS Media | Brew8, we design, build, and launch multiple apps and digital products that impact thousands of users. 🚀

We’re looking for a passionate iOS Developer who can turn ideas into high-quality apps that are fast, secure, and scalable.

This role goes beyond basic app development—you’ll get to work on end-to-end product development, manage multiple apps, and be part of a team that’s obsessed with shipping great user experiences.

🔑 What You’ll Be Doing

• App Development: Design, build, and maintain iOS applications using Swift and SwiftUI.
• Data Handling: Implement local storage & offline-first capabilities using Core Data and SwiftData.
• Backend Integration: Work with RESTful APIs, GraphQL, and integrate with third-party services.
• Cloud Services: CloudKit, Integrate Firebase for authentication, Remote Configs, push notifications, analytics, crash reporting, and real-time database needs.
• Performance Optimization: Debug, profile, and optimize apps for speed, memory usage, and battery efficiency.
• Testing & Deployment: Write unit/UI tests, maintain CI/CD pipelines, and manage App Store releases.
• Collaboration: Work closely with designers, developers, and the team to deliver seamless user experiences.
• Ownership: Manage multiple apps simultaneously and ensure deadlines are met without compromising quality.

✅ You’ll Be a Great Fit If You…

• Have strong experience with Swift / SwiftUI / Objective-C.
• Be able to use AI to create apps instead of manually writing each and everything.
• Understand iOS frameworks deeply (UIKit, Combine, AVFoundation, etc.).
• Have experience with Core Data, SwiftData, Realm, or other local persistence frameworks.
• Are comfortable with Firebase (Auth, Firestore/Realtime DB, Push Notifications, Crashlytics, Analytics, Remote Config).
• Have experience in integrating APIs & SDKs.
• App Animations [smoothly integrating them]
• Are familiar with Xcode Instruments for debugging, profiling, and memory management.
• Understand App Store guidelines, provisioning, certificates, and deployment processes.

Bonus if you’ve worked with background tasks, concurrency (GCD/Async-Await), and modular architectures (MVVM, VIPER, Clean Swift).

🎯 Why Join SS Media | Brew8?

• Work on multiple apps & product launches—not stuck on one project.
• Direct exposure to end-to-end app lifecycle: ideation → development → App Store launch.
• Collaborate with designers, GTM strategists, and developers on fast-paced projects.
• A startup-style environment where your ideas & inputs matter.
• Massive growth opportunities as we continue to scale.

✨ If you’re an iOS developer who thrives on building advanced, production-grade apps, this is your chance to shine.

👉 Apply now and let’s create the next generation of iOS products together. 🚀

About SS Media | Brew8 (Under Registration)

We are a dynamic app development company specializing in AI-powered mobile applications. We develop and manage 10-15 innovative apps monthly, focusing on creating engaging user experiences through AI-driven content and smart product design.

Company: SS Media

Location: B-914, SNS Atria, Vesu Surat, 395007

Position Type: Full-time (Remote not allowed)

Payscale Range: 30-40K INR/month

Backend Developer (Python)

Company and Founders
Egregore Labs (http://www.egregorelabs.com/">www.egregorelabs.com) is a financial software company founded in 2017 by Prashant Vijay (ISB, Tulane) & Hari Balaji (IIM Ahmedabad, IIT Madras) both of whom have spent over a decade each in Financial Services, with a majority of their experience at Goldman Sachs across New York, Hong Kong & Singapore in roles across Trading, Quant & Technology. More about the founders is available here and here

We operate at the intersection of Unstructured Data and Finance. We run multiple products, including Romulus (http://www.romulus.co/">www.romulus.co) and Robana (http://www.robana.ai/">www.robana.ai) - all our products work on the same underlying principles and set of technologies.

Ideal Background

• At least 2 years experience in back-end development in a fast-paced environment, working in Python
• Deep understanding of technologies used in web-deployed SaaS products, including Rest APIs
• Exposure to AWS, Azure or other cloud providers
• Sound understanding of computer science principles
• Exposure to any of the following
• Financial services
• Natural Language Processing
• Robotic Process Automation
• Intelligent Document Processing
• Document Management and Repositories

Opportunity
We will share our workload as a team and we expect you to work on a broad range of tasks. Here’s are some of the things you might have to do on any given day:

• Developing APIs and endpoints for deployments of our product
• Infrastructure Development such as building databases, creating and maintaining automated jobs
• Build out the back-end to deploy and scale our product
• Build POCs for client deployments
• Integrate our products with 3rd party products/tools/services
• Document your code, write test cases, etc.

Skills

• Hands-on experience with Python (2+ years)
• Sound understanding of Postgres and NoSQL databases such as MongoDB
• Deep familiarity with UNIX, major cloud platforms (AWS, Azure), DevOps
• Understanding of databases, and related tools, paradigms
• A computer science education would be great, but other engineering disciplines are ok as well

Desirables
We are looking for a person who has :

• Resourcefulness- - we're looking for versatile developers who are good at figuring out what they need to use, learn, build, re-purpose to get the job done quickly and efficiently.
• Ownership- - We like to be directive and not prescriptive in our management. We- d love for you to take ownership of what you work on, and tell us what to do, rather than the other way round.
• Work Ethic- - We- ve grown up on Wall Street. We work hard, and have aggressive goals. We want our team-mates to be focused, goal-oriented and consistent high achievers.
• Execution Focus- - Our business is about getting things done, and getting things done right. We want outcome focused colleagues who can multi-task, and execute quickly and elegantly.

Work From Home

Package: 7-12 LPA

• Strong knowledge of MERN stack (MongoDB, Express JS, React JS, Node JS, HTML5, CSS3, jQuery, Bootstrap, SASS)
• You will also need to interact with mysql databases.
• Develop user interfaces for modern rich internet applications with the latest front-end technologies
• Should have knowledge of of consuming and creating APIs
• Developing features to enhance the user experience.
• Should have excellent in-depth knowledge of Nodejs and MongoDB
• Hands-on experience working with Object-Oriented JavaScript (OOJS), JavaScript libraries, and their practical uses in building complex interactive experiences
• Building reusable code for future use

• Good Communication and interpersonal skills
• Proficient in MS Office
• Well versed with written and spoken english
• Self motivated and hard working
• Salary no bar for deserving candidates