Customer Success Executive

Job Title : Automation Quality Engineer (Gen AI)

Experience : 3 to 5+ Years

Location : Bangalore / Chennai / Pune

Role Overview :

We’re hiring a Quality Engineer to lead QA efforts for AI models, applications, and infrastructure.

You'll collaborate with cross-functional teams to design test strategies, implement automation, ensure model accuracy, and maintain high product quality.

Key Responsibilities :

• Develop and maintain test strategies for AI models, APIs, and user interfaces.
• Build automation frameworks and integrate into CI/CD pipelines.
• Validate model accuracy, robustness, and monitor model drift.
• Perform regression, performance, load, and security testing.
• Log and track issues; collaborate with developers to resolve them.
• Ensure compliance with data privacy and ethical AI standards.
• Document QA processes and testing outcomes.

Mandatory Skills :

• Test Automation : Selenium, Playwright, or Deep Eval
• Programming/Scripting : Python, JavaScript
• API Testing : Postman, REST Assured
• Cloud & DevOps : Azure, Azure Kubernetes, CI/CD pipelines
• Performance Testing : JMeter
• Bug Tracking : Azure DevOps
• Methodologies : Agile delivery experience
• Soft Skills : Strong communication and problem-solving abilities

Key Responsibilities :

a. GTM Strategy & Product Launches: Develop and execute comprehensive go-to-market plans for new products and features, ensuring alignment across Product, Sales, and Customer Success teams.

b. Messaging & Positioning: Create compelling, research-driven messaging that addresses the regulatory (CMS, HCC, RADV), financial, and operational pressures faced by U.S. healthcare organizations.

c. Sales Enablement: Build a world-class sales enablement engine, providing the Demand Gen and Sales teams with the playbooks, pitch decks, and competitive intelligence needed to win.

d. Content Strategy: Oversee the creation of high-value "hooks," including whitepapers, case studies, and webinars, to fuel outbound demand generation and event ROI.

e. Market & Competitive Intelligence: Conduct deep-dive research into market trends, competitor moves, and U.S. healthcare regulatory shifts to keep the company at the forefront of the industry.

f. Customer Marketing: work with customer success teams to build and drive customer stories, outcome/value frameworks and customer co-marketing programs.

g. Cross-Functional Leadership: Partner with leadership to align targeting and campaign execution, ensuring a consistent and authoritative brand voice across all channels.

Required Qualifications

● Experience: 8–12+ years of experience in product marketing, with a proven track record of leading GTM strategies for B2B SaaS or complex enterprise software.

● Industry Knowledge (mandatory): Deep expertise in the U.S. healthcare sector, particularly within risk adjustment, value-based care, or AI-driven healthcare tech.

● Education: Master’s degree in Business, Marketing, or a related field. ● Communication: Exceptional storytelling and communication skills, with the ability to translate complex AI technicalities into clear business value for C-suite executives.

● Leadership: Demonstrated success in leading high-performing teams and collaborating with executive leadership in a global model.

Preferred Qualifications

● Experience working with AI/ML-based products and a strong understanding of "Agentic AI" applications in healthcare.

● Experience supporting Account-Based Marketing (ABM) initiatives for high-value enterprise accounts.

Technical Skills

● Proficiency in CRM platforms (Salesforce/HubSpot) and Marketing Automation tools (Marketo, Pardot).

● Experience with Sales Intelligence and Research tools (LinkedIn Sales Navigator, Hubspot, SFDC, ZoomInfo).

● Strong command of data analytics to measure campaign impact and pipeline influence. Core Competencies

● Strategic GTM Planning and Execution

● Advanced Messaging and Storytelling

● Cross-functional Team Leadership and Mentorship

● Market Research and Competitive Positioning

Experience Required: 1–2 Years Location: Bangalore Employment Type: Full-Time Role Overview We are looking for a confident and driven Sales Executive who can manage the complete sales cycle, from lead generation to deal closure. The ideal candidate should have strong communication skills, be comfortable with outbound calling, and have experience in the social media, digital marketing, or content marketplace industry. Key Responsibilities ● Manage end-to-end sales activities and client acquisition. ● Conduct outbound calls and follow-ups to generate leads. ● Schedule and manage client meetings and appointments. ● Build and maintain strong client relationships. ● Understand client requirements and present suitable solutions. ● Achieve sales targets and contribute to business growth. ● Maintain accurate sales records and pipeline updates. Requirements ● 1–2 years of experience in Sales or Business Development. ● Excellent communication and interpersonal skills. ● Confident in cold calling and client interactions. ● Ability to independently handle the complete sales process. ● Strong appointment-setting and follow-up skills. ● Experience in the social media, digital marketing, or content marketplace industry. ● Target-oriented, proactive, and highly organized. Good to Have ● Experience working with agencies, creators, or marketing service providers. ● Familiarity with CRM tools and sales tracking systems. Ideal Candidate A confident and self-motivated sales professional who can generate opportunities, build client relationships, schedule appointments, and drive deals from initial contact to closure.

We're looking for a Data Entry Executive who is down to earth and is willing to learn. In this role, most of your time is likely to be spent on data entry related tasks.

Responsibilities

->Collecting and managing data.

-> Maintaining documents and sheets, updating changes.

->Maintaining bills and expense invoices

->Data entry tasks

Qualifications

-> Candidates must have good computer knowledge and typing skills.

-> Web browsing and data collection from the internet

Experience: 5 to 6 years

Tertiary qualifications in Software Engineering.

2+ years experience in front end development using React or another JS or TS based language such as VueJS, Angular 8years.

2+ years experience in modern web design.

2+ years experience in full stack development using Python or PHP based backends.

1+ years experience microservices development.

1+ years experience with AWS Lambda, API Gateway or similar.

Understanding of OAuth or OIDC authentication flows Understanding of the OWASP Top 10 secure coding recommendations.

Exposure to basic Database Design.

Exposure to and understanding of PromQL or GraphQL, REST and SOAP.

Requirements:

Ability to work effectively in a team and independently.

Excellent English written and verbal communication skills.

Ability to multi-task and work under pressure.

Strong organizational, analytical and problem solving skills.

Ability to develop and maintain strong interpersonal working relationships with peers and customers.

Thoroughness and a high level of attention to detail.

Must be able to conceptualise systems that comprise of people, process and/or technologies and consider the broader integration perspectives.

We are looking for a resilient, empathic business development executive to contribute to the growth of our company. You'll be responsible for finding and retaining clients, encouraging extant clients to purchase added services or products, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship.

1. Contacting potential clients to establish rapport and arrange meetings.
2. Planning and overseeing new marketing initiatives.
3. Researching organizations and individuals to find new opportunities.
4. Increasing the value of current customers while attracting new ones.
5. Generating new business opportunities and closing them.
6. Finding and developing new markets and improving sales.
7. Developing quotes and proposals for clients.
8. Developing goals for the development team and business growth and ensuring they are met.
9. Training personnel and helping team members develop their skills.
10. Maintain knowledge of all services and products offerings of the company.
11. Arrange meetings for senior management with prospective clients.
12. Follow company guidelines and procedures for the acquisition of customers, submission of tenders, finalize and close deals, etc.