
Customer Service associate
at Karvy digiconnect pvt. ltd. The Karvy Group is a well diversified conglomerate.

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Job Title:
Emergency Care Technologist / Accident & Emergency Care Technologist
Institution:
KGiSL Educational Institutions.
Department:
Allied Health Sciences / Emergency & Trauma Care Services
Job Summary:
We are seeking a skilled and dedicated Emergency Care Technologist to provide immediate and critical care support in emergency and trauma situations. The candidate will assist emergency physicians and healthcare teams in the rapid assessment, stabilization, and management of patients with acute illnesses or injuries. The role includes participation in academic and clinical training activities (if applicable) while ensuring adherence to institutional protocols and emergency care standards.
Minimum Qualification:
- B.Sc. Accident & Emergency Care Technology / B.Sc. Emergency Care Technology
- Minimum 2 years of relevant experience in emergency/trauma care settings
- Valid registration (if applicable as per regulatory norms)
- Certification in BLS / ACLS (preferred)
Key Responsibilities:
- Provide immediate care and stabilization to patients in emergency and trauma situations.
- Assist emergency physicians in clinical assessment, triage, and treatment procedures.
- Perform basic and advanced life support procedures under supervision.
- Assist in airway management, CPR, trauma care, and emergency interventions.
- Monitor vital signs and maintain accurate patient documentation.
- Prepare and maintain emergency equipment and crash carts.
- Coordinate with multidisciplinary healthcare teams for effective patient management.
- Ensure strict adherence to infection control and safety protocols.
- Assist in disaster management drills and emergency preparedness programs.
- Participate in academic demonstrations, simulations, and student training (if required).
Required Skills:
- Strong knowledge of emergency and trauma care protocols.
- Ability to work efficiently in high-pressure environments.
- Quick decision-making and critical thinking skills.
- Good communication and teamwork abilities.
- Proficiency in basic computer applications and electronic medical records.
- Physical and mental stamina to handle emergency situations.
Preferred Attributes:
- Experience in a multi-specialty hospital or Level I/II trauma center.
- Certification in ACLS, PALS, or trauma life support courses.
- Ability to remain calm and composed during emergencies.
- Commitment to continuous professional development and skill enhancement
Role & Responsibilities
Contributes to the technical vision for an engineering team, aligning with company-wide strategies and goals.
Contributes to the design and development of robust, scalable, and user-friendly web applications.
Create innovative solutions using the latest technologies and tools for front end development and backend development.
Collaborate with product managers, designers, and engineers to define product direction and to deliver complex applications.
Conduct thorough code reviews and provide constructive feedback to ensure high-quality code.
Mentor and guide junior engineers, fostering a culture of continuous learning and improvement.
Troubleshoot and debug complex issues in production environments, working closely with customer support and operations teams to ensure timely resolution and minimal disruption to business operations
Hiring : Salesforce CPQ Developer
Experience : 6+ years
Shift timings : 7:30PM to 3:30AM
Location : India (Remote)
Key skills: CPQ steel brick , Billing sales cloud , LWC ,Apex integrations, Devops, APL, ETL Tool
Design scalable and efficient Salesforce Sales Cloud solutions that meet best practices and business requirements.
Lead the technical design and implementation of Sales Cloud features, including CPQ, Partner Portal, Lead, Opportunity and Quote Management.
Provide technical leadership and mentorship to development teams. Review and approve technical designs, code, and configurations.
Work with business stakeholders to gather requirements, provide guidance, and ensure that solutions meet their needs. Translate business requirements into technical specifications.
Oversee and guide the development of custom Salesforce applications, including custom objects, workflows, triggers, and LWC/ Apex code.
Ensure data quality, integrity, and security within the Salesforce platform. Implement data migration strategies and manage data integrations.
Establish and enforce Salesforce development standards, best practices, and governance processes. Monitor and optimize the performance of Salesforce solutions, including addressing performance issues and ensuring efficient use of resources.
Stay up-to-date with Salesforce updates and new features. Propose and implement innovative solutions to enhance Salesforce capabilities and improve business processes.
Document design, code consistently throughout the design/development process
Diagnose, resolve, and document system issues to support project team.
Research questions with respect to both maintenance and development activities.
Perform post-migration system review and ongoing support.
Prepare and deliver demonstrations/presentations to client audiences, professional seniors/peers
Adhere to best practices constantly around code/data source control, ticket tracking, etc. during the course of an assignment
Skills/Experience:
Bachelor’s degree in Computer Science, Information Systems, or related field.
6+ years of experience in architecting and designing full stack solutions on the Salesforce Platform.
Must have 3+ years of Experience in architecting, designing and developing Salesforce CPQ (SteelBrick CPQ) and Billing solutions.
Minimum 3+ years of Lightning Framework development experience (Aura & LWC).
CPQ Specialist and Salesforce Platform Developer II certification is required.
Extensive development experience with Apex Classes, Triggers, Visualforce, Lightning, Batch Apex, Salesforce DX, Apex Enterprise Patterns, Apex Mocks, Force.com API, Visual Flows, Platform Events, SOQL, Salesforce APIs, and other programmatic solutions on the Salesforce platform.
Experience in debugging APEX CPU Error, SOQL queries Exceptions, Refactoring code and working with complex implementations involving features like asynchronous processing
Clear insight of Salesforce platform best practices, coding and design guidelines and governor limits.
Experience with Development Tools and Technologies: Visual Studio Code, GIT, and DevOps Setup to automate deployment/releases.
Knowledge of integration architecture as well as third-party integration tools and ETL (Such as Informatica, Workato, Boomi, Mulesoft etc.) with Salesforce
Experience in Agile development, iterative development, and proof of concepts (POCs).
Excellent written and verbal communication skills with ability to lead technical projects and manage multiple priorities in a fast-paced environment.
We are looking for a QA professional with a 6 Month - 1 year of experience in testing both Web and Mobile applications within a business context.
The ideal candidate should possess strong attention to detail, excellent English communication skills for client interaction, and proficiency in requirements analysis, validation, and test case creation.
check details & Apply here: https://prishusoft.com/jobs/jr-qa-engineer
Responsibilities and Duties:
- In the position of Quality Assurance Engineer, you'll hold a vital responsibility in guaranteeing product quality through the planning and execution of product testing, alongside ensuring adherence to process and product standards.
Key responsibilities include:
- Thoroughly grasping project requirements.
- Creating detailed test plans and cases aligned with project specifications
- Implementing test plans and documenting cases
- Keeping records of completed testing tasks
- Coordinating with developers and clients for clear test result comprehension
- Contributing best practices for improved software quality
- Promoting efficient teamwork
Qualifications and Skills:
The ideal candidate will have the following qualifications and attributes:
- Robust analytical skills
- Exceptional English communication abilities
- Positive attitude and proactive approach
- Quick learning capabilities
- Demonstrated teamwork effectiveness
• Job Location:- Opp. Sola over bridge, Ahmedabad and Prahladnagar, Ahmedabad
• Education:- B.E./ B. Tech./ M.E./ M. Tech/ MCA
• Desired Skills:- .Net 4.5 and later, Asp.Net MVC, C#, Java script, JQuery, CSS3, Web API, ANGULAR JS, .Net Core, Sql Server, Mysql, Entity Framework
• Experience:- 01yrs to 04yrs
• Number of Vacancy:- 04
• 5 Days working
Roles & Responsibility:-
• Producing clean, efficient code based on specifications.
• Fixing and improving existing software.
• Integrate software components and third-party programs.
• Verify and deploy programs and systems.
• Troubleshoot, debug and upgrade existing software.
• Gather and evaluate user feedback.
• Recommend and execute improvements.
• Create technical documentation for reference and reporting
Job Requirement:-
• Must have good experience on Asp.Net, MCV, C#, Java script, Jquery etc.
• Experience with software design and development in a test-driven environment.
• Knowledge of coding languages (e.g. C#,VB, JavaScript) and frameworks/systems (e.g. AngularJS, Git).
• Experience with databases and Object-Relational Mapping (ORM).
• Ability to learn new languages and technologies.
• Excellent communication skills.
We are hiring for BE/MCA/MBA Marketing Freshers/experienced with Engineering graduates from Electrical, Mechanical OR Electronics stream to work with our Product Management team.
- Primary role will be helping our customers to understand product requirement for software, and Electronics products, primarily in DEFENSE and Healthcare sectors
- It will also involves creating technical specifications and product description for online presentation.
You will get to work on new and disruptive technologies as how to commercialise the products and to fetch business in th services sector too. Additionally fetching details of new customers, understanding our products, services and mapping same with customers’ requirements and follow ups as to convert the lead.
Key Skills:
Intermediate MS Office/Internet.
Good research and logical skills.
Good Communication Skills
Ready to travel extensively
Primary Role
- As an SSRS Report Engineer, the primary job role is to develop a transactional data report using Microsoft SQL Service Reporting Service 2016 or above.
- This includes developing high performing Stored Procedures, Functions, and corresponding reporting formats.
- Required to design the required logics for the queries and collaboratively coordinate with the rest of the team.
Main Duties / Responsibilities
- Design & implement high performing T-SQL queries as per the functional specification.
- Create Technical Specification.
- Effective troubleshooting of technical issues and bugs.
- Package deployment and release management.
- Provides technical support to customers.
- Participate in Requirements discussions.
- Must be able to manage timelines and task priorities.
- Attention to detail and maintaining high-quality standards is a must.
TECHNICAL KNOWLEDGE
- Experience in Microsoft SQL Server 2016 (or above) and Microsoft SQL Service Reporting Service 2016 (or above).
- Knowledge of T-SQL including complex SQL queries, stored procedures, views and functions.
- Experience with usage of indexes and T-SQL performance tuning techniques.
QUALIFICATIONS
- Bachelor’s Degree or an equivalent qualification
- Building, expanding, and maintaining e-commerce websites via Shopify.com and Woo Commerce/WordPress
- Experience in wireframing, UX design, and laying out pages is a must.
- Ability to lay out a page in WP Bakery or other page building software preferred.
- Strong knowledge of CSS and web standards.
- Strong knowledge of database design and troubleshooting (MySQL)
- Strong understanding of software development life-cycle and best practices
- Solid project-level experience with at least one open source CMS platform such as WordPress.
- Experience with web-based programming languages (e.g. PHP, JavaScript)
- Having 4-6 years of experience in software development.
- Must have a minimum of 4 years of experience working on Woo Commerce with WordPress.
- Must have hands-on experience working with Core PHP.
- Must have hands-on experience on designing hooks based microservices on WordPress or Slim.
- Must have hands-on experience with MySQL, MongoDB and Radis or any cache.
- Must be proficient in Data Structures with hands-on experience in coding.
- Must have hands-on experience working with AWS or other cloud technologies.
Technical Assistance Centre (TAC) provides 24/7 support and related services for Apoyar customers
under support contact agreement. including support for the full eCommerce application stack,
infrastructure and cloud AWS and Azure environments through to end user devices and productivity
applications. The TAC also supports and maintains Apoyar’s internal infrastructure, systems and
business applications. The technical and application support engineers within the TAC deliver support under a tiered
support model within a DevOps environment. The TAC engineers will also interface with Software
Development resources, as a resolver group, for support requiring application development and bug
fixes. As the single point of contact for customer support, the TAC provides first-level monitoring, event
and Service Desk functions backed by technical and application support engineers who provide
second and third-level support and systems management and administration. The Support Manager will lead the Technical Assistance Centre (TAC) and the team Technical
Support Engineers located in India. The purpose of this role is to facilitate the operational delivery of
support services in a consistent and structure approach defined in the service management
methodology (based on ITIL principles) and according to documented policies, processes and
procedures.
KEY AREAS OF RESPONSIBILITY: Manage delivery of support services team according to service management plans, methodology, processes and client engagement models. Ensure support is delivered to the client according to their contract support agreements.
Including overseeing delivery of support from any contracted third-party providers under
management. Maintain client data in accordance with internal policies, specifically Information Security
Management, GDPR Compliance Statement and Privacy Policy, by adhering to the business
requirements for securing information and the ensuring customer data is protected. Organise support staff resourcing and rostering according to plans and necessary to meet
demand. Ensure support team log all customer interactions correctly into A1 service management
platform and kept up to date. Monitor support team queues and ensure open tickets progress and service level targets are
being measured and achieved. Ensure service is delivered through an efficient tier 1, 2 and 3 support model with levels
performing agreed level of tasks.
Build learning into and develop knowledge of team to ensure jobs are not routed to next level
when they shouldn’t. Manage internal systems and platforms to ensure they have support and maintenance plans in
place, regular checks are performed that systems are running, and data records maintained. Manage the onboarding of new customer data (i.e. configuration records) into necessary
support systems ready for production support. Ensure old customers are exited. Escalate any day to day operational issues with support staff to direct manager, and systematic
support issues with service management methodology, policies, processes and procedures to VP, Global Services for ongoing management and service improvement.
EXPERIENCE/SKILLS:
Person doesn’t need to be highly experienced management guru, just enthusiastic and detail
oriented/process driven person we know will be on top of team to deliver, build, grow and get
better each day. Need understanding of ITIL fundamentals, Service Desk, Service Request, Incident and Change
Management principles etc.







