Customer Service associate

About EcoSoap

EcoSoap is a nonprofit organization on a mission to upcycle soap scrap and manufacturing waste from industrial soap producers into affordable bars for the world's most underserved communities. By partnering directly with manufacturers, we transform what would otherwise be waste into a life-saving resource — delivering hygiene access to bottom-of-the-pyramid populations across the developing world and preventing the spread of disease at scale.

As we scale our impact, we are seeking a bold, data-driven storyteller to lead our content marketing strategy and bring the EcoSoap mission to life across every channel.

Role Overview

The Senior Content Marketing Manager will own EcoSoap's content ecosystem — building and executing a multi-channel strategy that drives awareness, deepens donor and partner engagement, and amplifies mission-driven storytelling. This role functions as approximately 80% of our marketing team, meaning the right candidate is a self-motivated, self-starting operator who can move seamlessly from strategy to execution without relying on supporting teams or hand-offs.

This person will be as comfortable analyzing a HubSpot dashboard as they are scripting a 60-second reel or crafting a long-form impact report. A strong command of Claude, Zapier, and HubSpot is essential — as is the ability to design and deploy AI agents, automated workflows, and agentic systems that scale content operations independently.

Key Responsibilities

Content Strategy & Production

• Develop and own a comprehensive content calendar spanning short-form and long-form formats, video, blog, email, and web copy.
• Write, edit, and oversee production of compelling content including impact stories, donor newsletters, campaign pages, whitepapers, and social media assets.
• Direct video content strategy — from concept and scripting through production briefs and post-production review.
• Maintain brand voice consistency across all content and channels, evolving guidelines as the organization grows.
• Collaborate with program, partnerships, and fundraising teams to surface authentic stories from the field.

Audience Segmentation & CRM

• Build and maintain audience segmentation frameworks to tailor content across donor types, corporate partners, volunteers, and beneficiary communities.
• Leverage HubSpot to manage audience lists, automate content journeys, and track engagement across the funnel.
• Use Zapier to build and maintain automation workflows that connect content publishing, lead capture, CRM updates, and reporting.
• Develop personalized content experiences for key audience segments, driving measurable improvements in open rates, click-throughs, and conversions.

Data, Analytics & Optimization

• Own content performance reporting — translate data from HubSpot, Google Analytics, and social platforms into actionable insights and strategic recommendations.
• Establish KPIs for all content initiatives; conduct regular audits and present findings to marketing leadership.
• Apply A/B testing methodologies to optimize headlines, CTAs, send times, and content formats.
• Use Claude and other AI tools to accelerate content research, drafting, and analysis workflows while maintaining quality and authenticity.

Digital & Web

• Oversee website content strategy and manage updates in collaboration with the web/design team.
• Optimize content for SEO, ensuring pages and blog posts rank for mission-aligned search terms.
• Manage editorial workflows from ideation to publication, including external contributors and agency partners.

Paid Advertising (Preferred)

• Independently plan and execute paid content amplification strategies across Meta, Google, and LinkedIn.
• Own audience targeting, creative testing, and budget management end-to-end.
• Analyze paid content performance and iterate on creative strategy based on results.

Required Qualifications

• 6+ years of experience in content marketing, editorial, or brand communications.
• Demonstrated expertise across content formats: short-form social, long-form editorial, blog, email, video scripts, and web copy.
• Proficiency in HubSpot (CRM, email marketing, reporting dashboards, and workflow automation).
• Hands-on experience using Claude (Anthropic) for content strategy, drafting, research, and workflow acceleration.
• Demonstrated ability to build AI agents, automated workflows, and agentic systems using Claude, Zapier, and related tools.
• Working knowledge of Zapier for building and maintaining multi-step automation workflows.
• Strong data literacy: ability to read analytics, identify trends, generate insights, and translate them into content strategy.
• Experience with audience segmentation and persona-driven content planning.
• Exceptional writing and editing skills with a keen eye for mission-driven storytelling.
• Proven self-starter with the ability to own strategy and execution independently — comfortable operating as the primary driver of marketing with minimal organizational support.
• Strong project management skills; ability to prioritize and manage multiple workstreams without direction.

Preferred Qualifications

• Experience in nonprofit, social enterprise, or NGO marketing environments.
• Background in Fast-Moving Consumer Goods (FMCG) or consumer packaged goods (CPG) marketing.
• Experience managing or collaborating on paid social and search advertising campaigns.
• Familiarity with Google Analytics 4, Looker Studio, or comparable analytics platforms.
• Video production or direction experience (in-house or agency collaboration).
• SEO strategy and keyword research proficiency.
• Experience working with international or cross-cultural audiences.

Tools & Technology

The following tools are central to this role. Candidates must demonstrate working proficiency:

Tool

Level

Primary Use

Claude (Anthropic)

Required

Content drafting, research synthesis, AI agent & workflow design

HubSpot

Required

CRM, email automation, segmentation, analytics & reporting

Zapier

Required

Agentic workflow orchestration, cross-platform automation

Google Analytics 4

Required

Traffic analysis, content performance, audience insights

Social Media Platforms

Required

Content publishing, scheduling, community engagement

Meta/Google Ads

Preferred

Paid content amplification, audience targeting

Canva / Adobe Creative Suite

Preferred

Visual content creation and design collaboration

What We Offer

• Competitive nonprofit salary commensurate with experience.
• Mission-driven culture with genuine global impact — your work reaches communities in need worldwide.
• Fully remote position.
• Opportunity to build and own a content function at a pivotal stage of organizational growth — significant autonomy and ownership.
• Lean, collaborative team that values creativity, data, and purpose equally.
• Professional development support including tool training and conference opportunities.

How to Apply

Submit your resume, a cover letter describing your experience with the required tools (Claude, HubSpot, Zapier), and two content samples that demonstrate your range — one short-form and one long-form piece.

Applications that include a brief note on how you have used AI tools to enhance (not replace) your content work will be given priority consideration.

EcoSoap is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Overview

Bluesapling is a fast-growing technology and digital transformation company based in Bangalore serving businesses across the globe through its world-class enterprise solutions. We are looking for people who are passionate about understanding customer needs and helping them adopt the Software solution to their advantage and a willingness to work on brand building at a young company.

Qualifications

- B.com from any prominent university

- 1+ years of experience in sales

Skills

- Working closely with the sales team in support of generating new business revenues.

- Engaging with prospect leads by interacting over calls and email.

- Scheduling demos for the sales team.

- Be able to verbally describe solution features briefly to make customers understand the solution provided.

- Relationship-building skills with clients to promote repeat business.

- Good listening skills and ability to clients’ pain points.

- Ability to work in a highly dynamic team and fast-paced environment with continuous learning.

- Basic Computer skills to keep interactions documented in the relevant application.

- A good hold of English and Hindi is a must. Knowledge of Tamil & Telugu regional languages would be an added advantage.

Responsibilities

Your top responsibility is to assist the sales team in qualifying prospects and developing a pipeline to bring revenue to the company. Engage with inbound leads and generate outbound leads. You will have to do qualification calls, inside sales calls, cold calls, live demos, solution advisory, client visits and everything else required to sell. You will have to master the software’s value propositions, features and common problems of prospects. You will need to understand prospects’ businesses and problems so as to solve those using out software.

Job Title: Data Engineer

Location: Hyderabad

About us:

Blurgs AI is a deep-tech startup focused on maritime and defence data-intelligence solutions, specialising in multi-modal sensor fusion and data correlation. Our flagship product, Trident, provides advanced domain awareness for maritime, defence, and commercial sectors by integrating data from various sensors like AIS, Radar, SAR, and EO/IR.

At Blurgs AI, we foster a collaborative, innovative, and growth-driven culture. Our team is passionate about solving real-world challenges, and we prioritise an open, inclusive work environment where creativity and problem-solving thrive. We encourage new hires to bring their ideas to the table, offering opportunities for personal growth, skill development, and the chance to work on cutting-edge technology that impacts global defence and maritime operations.

Join us to be part of a team that's shaping the future of technology in a fast-paced, dynamic industry.

Job Summary:

We are looking for a Senior Data Engineer to design, build, and maintain a robust, scalable on-premise data infrastructure. You will focus on real-time and batch data processing using platforms such as Apache Pulsar and Apache Flink, work with NoSQL databases like MongoDB and ClickHouse, and deploy services using containerization technologies like Docker and Kubernetes. This role is ideal for engineers with strong systems knowledge, deep backend data experience, and a passion for building efficient, low-latency data pipelines in a non-cloud, on-prem environment.

Key Responsibilities:

• Data Pipeline & Streaming Development
• Design and implement real-time data pipelines using Apache Pulsar and Apache Flink to support mission-critical systems.
• Develop high-throughput, low-latency data ingestion and processing workflows across streaming and batch workloads.
• Integrate internal systems and external data sources into a unified on-prem data platform.
• Data Storage & Modelling
• Design efficient data models for MongoDB, ClickHouse, and other on-prem databases to support analytical and operational workloads.
• Optimise storage formats, indexing strategies, and partitioning schemes for performance and scalability.
• Infrastructure & Containerization
• Deploy, manage, and monitor containerised data services using Docker and Kubernetes in on-prem environments.
• Performance, Monitoring & Reliability
• Monitor the performance of streaming jobs and database queries; fine-tune for efficiency and reliability.
• Implement robust logging, metrics, and alerting solutions to ensure data system availability and uptime.
• Identify bottlenecks in the pipeline and proactively implement optimisations.

Required Skills & Experience:

• Strong experience in data engineering with a focus on on-premise infrastructure.
• Strong expertise in streaming technologies like Apache Pulsar, Apache Flink, or similar.
• Deep experience with MongoDB, ClickHouse, and other NoSQL or columnar storage databases.
• Proficient in Python, Java, or Scala for data processing and backend development.
• Hands-on experience deploying and managing systems using Docker and Kubernetes.
• Familiarity with Linux-based systems, system tuning, and resource monitoring.

Preferred Qualifications:

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or an equivalent combination of education and experience.

Additional Responsibilities for Senior Data Engineers :

For those hired as Senior Data Engineers, the role will come with added responsibilities, including:

• Leadership & Mentorship: Guide and mentor junior engineers, sharing expertise and best practices.
• System Architecture: Lead the design and optimization of complex real-time and batch data pipelines, ensuring scalability and performance.
• Sensor Data Expertise: Focus on building and optimizing sensor-based data pipelines and stateful stream processing for mission-critical applications in domains like maritime and defense.
• End-to-End Ownership: Take responsibility for the performance, reliability, and optimization of data systems.

Compensation:

• Data Engineer CTC: 4 - 8 LPA
• Senior Data Engineer CTC: 12 - 16 LPA

• Driving and handling end to end E-commerce Growth for OZiva.
• P&L responsibility with ownership to drive key business metrics (Conversion, GMV, ASP, Returns, Cancellations, Margins, etc.) on marketplaces.
• Growing e-com marketplaces accounts
• Work with R&D to develop new products for marketplace growth
• Mentor the team to optimize product listing, inventory, ad spends on marketplaces.
• Manage inventory, weekly offers/ discounts, promotional strategies, and actionable insights from weekly competition analysis
• Build and maintain relationships with respective SPOCs at all marketplaces.
• Identify product, service, or marketplace issues, and resolve them accordingly.

• 5+ years of successful ecommerce growth
• Demonstrated success in handling P&L
• Highly analytical.
• Ability to deal with high work pressure and work in a fast-paced environment.
• Strong team player with proven ability to work harmoniously.
• Strong written and verbal communication skills.

Overview

We at PEMS digital aim to create a smarter, greener tomorrow for you, with your expertise. All of us are guided by finding and employing efficient data handling to push the frontiers of human engagement, whether it be with infrastructure, mobility, logistics Orth myriad of other industries we hope to expand into. We believe in visualizing the technology of tomorrow today, and thus, priorities the attitudes of collaboration, creation and adaptability to create an ecosystem that will foster talent.

Roles and Responsibilities

The Business Development Associate would be responsible for the following duties:

• Prospecting and Lead Generation: Identify and qualify potential customers within the construction industry, including contractors, architects, engineers, and project managers.
• Sales Cycle Management: Manage the entire sales process from initial contact to closing, including needs assessment, solution presentation, negotiation, and contract execution.
• Relationship Building: Develop and maintain strong relationships with clients, partners, and industry influencers
• Market Analysis: Conduct market research to identify industry trends, competitor activities, and customer needs.
• Sales Presentations: Prepare and deliver compelling sales presentations to showcase the benefits of our software solutions to potential customers.
• Customer Support: Provide pre-sales and post-sales support to ensure customer satisfaction and loyalty.
• Sales Reporting: Track sales performance, analyze data, and provide regular reports to management.

Requirements:

• Proven experience in sales, preferably within the construction or technology industry.
• Strong understanding of the construction industry and its challenges.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong negotiation and problem-solving skills.
• Passion for technology and a drive to succeed in a fast-paced environment.

You will be our first marketing hire, and will be responsible for laying the foundation of our marketing DNA described above.

• Conceptualize from scratch our multi pronged marketing strategy - SEO (blog, newsletter), social media (linkedin, twitter), community, education (webinars, podcasts), partnerships etc
• Understand our user/buyer persona, empathize with them, conceptualize relevant content topics, and work with content writers to push high quality content on various platforms
• Identify the right keywords for Zenskar to optimize on - both head, and long tail
• Iterate to figure out the correct tone for our social media communication, and build relevant audience on social platforms
• Reach out to industry influencers, collaborate with them and organize webinars, podcasts etc with the intent to establish Zenskar as an authority in the industry
• Create a vibrant community of our user and buyer persona, with the intent to help solve the problems they face on a daily basis
• Hire as the team grows and mentor junior folks

The candidate must have 1-3 years of experience performing following tasks for a tech company:

• Identify, qualify and cultivate new sales leads through subscribed databases, publicly available sources such as LinkedIn, events, referrals, and follow-up calls.

• Schedule and conduct qualification calls for prospects in a clear and compelling way with a high level of passion for our solutions.

• Conduct demo meetings and do regular follow ups with prospects to lead them towards closure

• Achieve monthly sales targets such as the number of demos scheduled, qualified opportunities, weekly activities, and appointment setting.

• Manage leads and develop strong relationships

Requirements:

• The candidate must have 1-3 years of experience performing above tasks for a SAAS company.

• This is work from office position. The office is located in Sector 68 Noida.

• Getting the sale” using various customer sales methods (door-to-door, cold calling, presentations etc).

• Build relationships with existing customers.
• Cultivate new leads within the sales territory
• Maintain records of all sales leads and/or customer accounts
• Represent the brand during all customer and prospect interactions
• Conducting market research and developing new marketing strategies
• Generating reports for the effectiveness of the marketing and sales plan.
• Scheduling appointments and meetings as necessary
• Demonstrating products and services as deemed necessary by clients .
• Making product knowledge readily available to self and other sales people through various resources
• Engaging in superior customer service by making information readily available
• Collecting customer feedback and market research.
• Creating a plan for gaining customers and retaining them
• Analyzing the competition to create a plan for engagement of target market
• Establishing, maintaining and expanding customer base

*Skills-

• Proven sales experience

• Track record of over-achieving quota

• Familiarity with different sales techniques and pipeline management

• Computer use competency

• Strong communication, negotiation and interpersonal skills

• Self motivated and driven