
Customer Service associate
at Karvy digiconnect pvt. ltd. The Karvy Group is a well diversified conglomerate.

Similar jobs
Job Description:
- Looking for a SAP SD Architect with 10 years of experience.
- Experience in working with SD contract management processes (Master data, validity, pricing, Billing Plans, and Invoicing).
- Experience in RAR is required.
We are seeking an experienced and passionate Cloud and DevOps Trainer to join our training and development team. The trainer will be responsible for delivering high-quality, hands-on training in Cloud technologies (such as AWS, Azure, or GCP) and DevOps tools and practices to students or working professionals.
Department: Sales & Marketing
Designation : Business Development Executive
Cadre : Team Member
Position Reports to : Team Leader
Job Type : Full time
Location : Mumbai, BKC.
Shift Timings and Working Days:
US Shift : 7pm to 3.30 am
Working Days : Monday to Friday – Prefer male candidate
Additional Perk offer for Night Shift Travelling Allowance will be provided
General Shift : 9 am to 5:30pm
Working Days : Monday to Saturday – Prefer Female candidate
Additional Perk offer for Day Shift: Afternoon Meal will be offered by the Organization .
Mumbai Based Candidates only
Job Description :
ABOUT FINESTAR :
Finestar is a focused organization, sight holder of De Beers group of companies. We sources rough diamonds directly from primary sources, manufacture it entirely in our own fully-integrated factories and distributes the polished diamonds across the world through our global marketing & distribution network. The group has been expanding its operations over the last 25 years and today have a presence in 8 countries.
Job Description :
As a Business Development Executive, you will play a crucial role in our organization by conducting a substantial volume of outbound calls daily to leads and oversee end-to-end conversions. Through your effective communication and persuasive skills, you will engage with potential clients, providing insightful information to convince and convert inquiries into successful online registration.
· Making outbound calls to potential clients
· Take care of existing & New Clients
· Closing sales leads and assisting the client in entire process
· Meeting or exceeding monthly goals assigned by the Team Leader
· Working with the team and keep developing new market opportunities
· Perform any other jobs assign by management
Desired Candidate Profile :
· Excellent English communication and presentation skills, both verbal and written
· Competitive and enthusiastic personality with negotiation skills
· Excellent interpersonal and customer-facing skills
· Expertise in Microsoft Office
Other Requirements/Details :
· Tech-savvy, proactive, and eager to learn attitude
· The logical, solution-oriented mindset with good analytical ability
· Bachelor’s degree in any stream
· Fresher are welcome or 1-3 years of experience in Luxury domain is plus
· CTC Offer : between 2.5 LPA to 3.5 LPA
· Immediate joiner


Why LiftOff?
We at LiftOff specialize in product creation, for our main forte lies in helping Entrepreneurs realize their dream. We have helped businesses and entrepreneurs launch more than 70 plus products.
Many on the team are serial entrepreneurs with a history of successful exits.
As a Data Engineer, you will work directly with our founders and alongside our engineers on a variety of software projects covering various languages, frameworks, and application architectures.
About the Role
If you’re driven by the passion to build something great from scratch, a desire to innovate, and a commitment to achieve excellence in your craft, LiftOff is a great place for you.
- Architecture/design / configure the data ingestion pipeline for data received from 3rd party vendors
- Data loading should be configured with ease/flexibility for adding new data sources & also refresh of the previously loaded data
- Design & implement a consumer graph, that provides an efficient means to query the data via email, phone, and address information (using any one of the fields or combination)
- Expose the consumer graph/search capability for consumption by our middleware APIs, which would be shown in the portal
- Design / review the current client-specific data storage, which is kept as a copy of the consumer master data for easier retrieval/query for subsequent usage
Please Note that this is for a Consultant Role
Candidates who are okay with freelancing/Part-time can apply
Fieldproxy is looking for a passionate Customer Success specialist. We are on a pace to grow 3x in size this year with our customer success team. This is an exciting opportunity for someone who is looking to uplift their Customer Success career in a rapidly growing SaaS start-up.
Key responsibilities:
- Establishing customer engagement activities like onboarding and product implementation constantly while meeting the business metrics
- Increase product adoption and customer retention rate
What we look for:
- 2+ years of experience, preferably in a SaaS organization with at least 6+ months of domain expertise in Customer Success
- Excellent presentation skills and writing skills
- Ability to make a quick decision in a lean team
- Strong communication skill is not expected as it is kept as a default checklist
- Experience with a SaaS product would be preferred
- Work exceptionally with the cross-functional teams(product, sales, pre-sales, marketing, developers, etc.)
- Proactive in establishing deeper customer relationships
- Minimize the churn rate and maximize the revenue by constantly creating opportunities for upselling
- Familiar with the CRM tools preferred
What we provide in return:
- Competitive salary
- Opportunity to work in a fast-moving, high growth SaaS company
- Company-paid Health insurance
- A great learning experience with high paced growth opportunities
- Hybrid and friendly work culture with always ready to help attitude colleagues
- Create website layout/user interface by using standard HTML/CSS practices
- Deep expertise and hands-on experience with Web Applications and programming languages such as HTML, CSS.
- The candidate must have a strong understanding of UI, cross-browser compatibility, general web functions, and standards.
- Candidate must have knowledge of standards used for creating a responsive website.
- The candidate will be able to edit digital images with photoshop.
Requirements
- Proven experience of at least 1 year as a Web developer.
- Proficiency in front-end development web programming languages such as HTML and CSS, JQuery, and JavaScript.
- Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
- Excellent visual design skills.
- Creative and open to new ideas.
- Adaptable and willing to learn new techniques.
- Analytical mind and problem-solving aptitude

Role description:
We are looking for a LEAD- Fullstack with expertise and experience in designing and developing applications including new developments, enhancements, maintenance and support. The role involves continuous collaboration with team, partners.
Candidate description:
Should have:
- Passion for technology and financial domain with demonstrated ability to learn quickly
- Delivery focus with ability to take full ownership
- Strong commitment to quality and delivery
- Strong communication skills
Skills/Knowledge and experience:
- Object oriented design and development skill
- Webservices - Node JS/Express JS, Rest API
- Frontend –, React, Angular (Javascript and Typescript)
- Unix and Shell scripting
- SQL Proficiency, good to know MongoDB

Key Responsibilities
- Experience in Development using Adobe AEM, Android, Cordova, CRX, Java, Html, JavaScript. Also working knowledge of the Mobil app development.
- Built websites and applications using Adobe Experience Manager
- Experienced working knowledge of the Experience Server (CRX), including the Content Explorer, Design and build components, templates, dialogs, and workflows using the AEM architecture.
- Experience in developing applications, templates, and components for the Adobe AEM product.
- Excellent working knowledge of the Android Mobile app development using java.
- Excellent working knowledge of the hybrid mobile app development for android and iOS platform (Cordova).
- Should have knowledge of development of curated content, websites, landing pages and managing digital assets.
- Desired Profile:
- 3+ years of AEM / CQ platform experience in developing Components, Templates, Widgets, OSGi framework (Bundles/Services, tag libraries), JCR, Apache Sling, Adobe Cloud Service Integrations, External Integrations (with DB, Web services and other WCMs & DMS), Workflows, Socialization Framework, Packages.
- Previous experience as a WCM technical lead or as an AEM architect in delivering 2-3 complex Adobe Experience Management (AEM) projects Should have exposure to UI Development and familiar with the full stack development technologies (Java Script, Angular, Node JS)
- Certification will be plus


The Right Individual:
The ideal candidate will have a passion for technology and software building. Attention to detail and an analytical mind are essential qualities in this role. You will have to works on both technical and design aspects of software projects. A proactive approach to problem-solving as well as a detailed understanding of coding is essential. If finding issues and fixing them with beautiful, meticulous code are among the talents that make you tick, we’d like to hear from you.
Required Functional Skill:
- Experience in Microsoft .NET technologies such as .NET Framework, .NET CORE, .NET 5, ASP.NET, ASP.NET CORE, .NET Standard.
- Experience in Designing, Modelling and Development of Database using SQL Server, MySQL, MariaDB, PostgreSQL.
- Working experience of TSQL, SPs, functions, Optimization techniques, Indexes etc.,
- Hand on experience on Creating RIA (Rich Internet Application) with HTML5, CSS, Java script, jQuery, AJAX and Telerik tool kit.
- Strong knowledge of Object-Oriented Design Methodologies and design patterns.
- Deep knowledge in WPF, WCF, LINQ, Multithreading, WebSocket, Asynchronous, Parallel Programming
- Knowledge on Cloud Architecture, Azure, AWS Services, containerization strategy micro services.
- Knowledge on SVN, GIT, markdown, latex is must.
- Hands on experience in Linux or Unix is an added advantage.
- Good to have knowledge on Go, Angular, React.
- Good to have knowledge on CI/CD/CT environment with unit test automation, pipeline-based code deployments etc
Roles & Responsibilities:
- Extensive knowledge of Software Development Life Cycle (SDLC) and have worked using Waterfall and Agile methodologies.
- Effective in working independently and collaboratively in teams with excellent written and verbal communication skills.
- Describe and document technical design, specifications of software product features
- Ability to represent ideas in conceptual block diagram and converting the same into final schematics and project completion capabilities.
- Responsible and interfacing with Client/Project Manager, Development, Architecture, QA teams to collect and execute the requirements.
- Ensure architecture design and development best practices are in place and followed, as well as change management and other process guidelines.
Required Professional & Interpersonal Qualities:
- Bachelor’s Degree in appropriate field of study or equivalent work experience
- Experienced with all ancillary technologies necessary for Internet applications: HTTP, TCP/IP, POP/SMTP, etc
- Ability to perform under pressure.
- Very Good technical & communication skills to be exhibited in all the roles to be performed
- Candidates are expected to be creative and innovative in providing complex enterprise integration solutions to large financial institutions across the Globe.
- Ability to adapt quickly and manage difficult situations while remaining upbeat and positive always.
- Hands-on experience in revamping any existing software into new business effective and user-friendly applications by solving complex technical problems / known issues with new systems.
- Must have functional experience in designing applications to develop integrated solutions for voice & multi-media related applications.

