Customer Service associate

Job Title: Sales Manager

Department: Sales

Reports to: Vice President - Sales Location: Mumbai

Academic Qualifications: Graduate/Postgraduate degree or diploma in Sales/Marketing Management Functional Competencies:

·     B2B Sales

·     Client Relationship Management

·     Lead Generation and Prospecting

·     Sales Target Achievement

·     Team Collaboration

Industry Preference:

·     Hospitality

·     Real Estate Sales

·     Similar Industries (e.g., Commercial Real Estate, Facility Management)

Requisite Experience: 2 to 5 years of relevant experience in sales, with a proven ability to meet and exceed sales targets

Job Role:

The Sales Manager will play a key role in driving sales efforts for COMPANY. This role involves managing sales processes, generating leads, and maintaining strong client relationships to drive revenue generation. The Sales Manager will work closely with the senior sales team to achieve sales targets and maximize business growth.

Key Responsibilities:

1.     Sales Target Achievement:

Drive and achieve sales targets for Office Space leasing and cross-sell additional services like Meeting Rooms, Training Rooms, Virtual Offices, etc.

2.     Lead Generation:

Generate new leads from potential clients in the corporate, hospitality, and residential real estate sectors, utilizing various channels such as networking, cold calling, and referrals.

3.     Client Relationship Management:

Build and maintain strong relationships with existing clients, ensuring satisfaction and loyalty while identifying opportunities for upselling.

4.     Sales Presentations:

Present products and services to potential clients, addressing their needs and providing tailored solutions based on the COMPANY offering.

5.     Sales Reporting:

Regularly update the team on progress toward sales targets, pipeline status, and lead conversion rates.

6.     Collaboration with Operations:

Work with internal teams to ensure smooth onboarding and transition of clients, resolving any queries or concerns they may have.

7.     Market Research:

Keep up to date with industry trends and competitor offerings to effectively position COMPANY in the marketplace.

8.     Negotiations:

Lead negotiations and work towards closing deals with clients, ensuring that both parties' needs are met.

9.     Team Leadership & Management: Lead, mentor, and develop a high-performing sales team, ensuring motivation, goal alignment, and productivity.

Ideal Candidate:

1.     Sales-Driven & Results-Oriented:

A motivated individual with a track record of exceeding sales targets and strong problem-solving abilities.

2.     Industry Experience: Experience in hospitality, residential real estate sales, or similar industries is preferred.

3.     Consultative Selling: Ability to adopt a consultative approach to understand client needs and present suitable solutions from the product portfolio.

4.     Strong Communication Skills:

Excellent communication, presentation, and interpersonal skills, with a focus on closing deals and achieving positive outcomes.

5.     Negotiation Skills: Ability to manage negotiations and close deals effectively, ensuring mutual benefit for both client and organization.

Behavioural Competencies:

·     Strong accountability and ownership of sales targets.

·     Ability to work collaboratively within a team and cross-functional teams.

·     Self-driven with an ability to motivate oneself and others.

·     A customer-centric approach to relationship management.

Knowledge and Skills Required:

·     Proficient in email communication and MS Office.

·     Strong time management skills and ability to prioritize tasks effectively.

·     Analytical skills to track sales performance and customer trends.

·     Experience in market research and identifying new opportunities for growth.

·     Basic understanding of CRM tools and sales management systems.

We are seeking a high-caliber Firmware Lead to join our Engineering team at Gradera. In this role, you will be the technical anchor for the firmware squad, responsible for translating high-level architectural visions into robust, executable low-level designs (LLD). You will lead the design and development of firmware solutions on NXP-based hardware platforms, ensuring seamless real-time data acquisition and integration with cloud-based Machine Learning (ML) platforms. We are looking for a seasoned expert who can work independently without any supervision, taking full ownership of the firmware lifecycle from hardware abstraction to cloud-edge synchronization.

Our Core Tech Stack

Embedded & OS

• NXP SoCs/MCUs: i.MX, LPC, and Kinetis series.
• Yocto Project: Custom layers, recipes, BitBake, and kernel configuration for Linux.
• RTOS Platforms: Deterministic performance, task scheduling, and interrupt handling.

Development & Integration

• Languages: Mandatory proficiency in C/C++ and C# (.NET on embedded targets/IoT).
• Communication: MQTT, WebSockets, CAN, UART, SPI, and I2C.
• Cloud & ML: Azure IoT Hub, AWS IoT Core, and data streaming via Kafka or Kinesis.

Infrastructure & Security

• Security: Secure boot, encryption, and device authentication.
• DevOps: Containerization (Docker) and CI/CD for firmware.

Key Responsibilities

• Architectural Ownership: Convert high-level blueprints into detailed technical designs for NXP-based systems, ensuring optimal performance across hardware and software layers.
• Autonomous Execution: Lead the end-to-end development of firmware modules, making critical technical decisions and resolving complex blockers without supervision.
• ML Pipeline Leadership: Collaborate with Data Engineering and ML teams to architect streaming and batch ingestion pipelines, ensuring data is correctly structured for ML training.
• Cloud-Edge Synchronization: Design secure and reliable transmission protocols for device-to-cloud communication, focusing on edge-to-cloud integration.
• Standards Enforcement: Act as the guardian of engineering excellence, implementing security best practices (secure boot, TLS) and ensuring high code quality.
• Technical Mentoring: Act as a technical beacon for the squad, conducting rigorous code reviews and mentoring senior engineers in Yocto Linux and RTOS concepts.
• Strategic Troubleshooting: Lead the debugging of critical firmware issues across hardware and software layers, including OTA update implementations.

Preferred Qualifications

• 8 to 10 years of professional experience in embedded firmware development.
• Proven ability to work independently and lead technical squads in a fast-paced environment.
• Expert-level mastery of the Yocto Project and RTOS constraints.
• Deep proficiency in C/C++ and C# for embedded systems.
• Demonstrated track record of delivering low-level designs for edge-to-cloud ML systems.

Highly Desirable

• Industry Experience: Exposure to industrial domains such as Manufacturing, Logistics, or Transportation is highly regarded.
• Experience with Edge AI / TinyML and industrial protocols (Modbus, OPC-UA).
• Knowledge of Cybersecurity standards for secure device provisioning.

Key Responsibilities

• Instruction & Curriculum: Designing and delivering engaging math lessons (algebra, geometry, calculus, statistics) aligned with curriculum standards.
• Assessment & Grading: Creating tests, quizzes, and assignments; grading work in a timely manner to measure student comprehension.
• Classroom Management: Maintaining a safe, productive, and structured learning environment.
• Support & Differentiation: Providing one-on-one or small group tutoring for struggling students, and modifying curriculum for diverse learning needs.
• Technology Integration: Using digital tools, smartboards, and software to enhance mathematical learning.
• Communication: Meeting with parents/guardians to discuss student progress and participating in staff meetings.

Job Purpose:

The role entails the responsibility to be a part of IT Governance and Compliance Team of the bank and would be working towards GRC control function: Compliance & Regulatory reporting viz Cyber KRI, TRANCHE, ICAAP etc.

Roles & Responsibilities:

• Custodian of IT governance and IT process governance framework.
• Handling of Regulatory audits and submissions.
• To understand Indents from regulators, collated, review the data and timely submission.
• Responsible for IT policy creation, review, update, awareness, and monitoring.
• Administration of key IT processes: E.g., incident management, policy exception management
• Will be reporting to Lead IT Governance.
• Identify improvements and breakdowns in IT governance elements with significant business impact.
• Create and maintain library of governance artifacts and other supporting documentation.
• Proactively identify and manage risks/issues, ensure proper visibility and communication occur to senior management.
• Ensures compliance with all policies and procedures in the execution of technology projects.
• Provide guidance and trainings to Project team members in the field regarding IT governance.
• Capture and share best- practice knowledge amongst the team.
• Create an environment that promotes collaborative learning and collective ownership of responsibilities.
• Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities.
• Ability to work independently and collaborate effectively in a team environment.

Education Qualification (Fulltime): 

Certified Chartered Accountant (CA)

Position Brief: Responsible for daily Visiting of Village level Retail outlets and building awareness with Farmers about the Cattle Feed, Feed Supplements & Veterinary Medicines.

Reporting Structure: Position shall reports to Area Manager Sales & Marketing.

KEY RESULT AREAS - Daily

1.      Build awareness and ensure to use Cattle Feed & Feed Supplements with Farmers.

2.      Evaluate Cattle Feed & Feed Supplements potential in the allocated Units Territory.

3.      4 P Analysis (Product, Price, Place & Promotion).

4.      Check Cattle Feed, Feed Supplements & Veterinary Medicines sales under the allocated Units Territory

5.      Milk Procurement Vs Feed & Feed Supplements ratio variation.

6.      Seasonal Variation of Sales Analysis & factors effecting purchase decision of Farmers & Agents.

7.      Marketing Strategy & How to Increase the Market Share of HNL in CF, FS & VM Sales.

8.      Engaging of potential distributor’s - district wise, dealers – Mandal / Taluk wise, sub dealers / Retailers area wise and achieving the budgeted targets.

9.      Any other Job assigned by the Management.

Key Skills:

• Ability to be flexible and work analytically in a challenging environment

· Candidate should have good communication skills on Local Language.

• Good communication (written and oral) and interpersonal skills

• Strong organizational, multi-tasking, and time-management skills

• Excellent convincing, building rapport with Farmers, Farm Owners & Village level Milk collection agents.

Note: FMCG Sales and Marketing candidates also can apply, we will train and deployee to concerned locations.

hr 7 @ heritagenutrivet.in

83 677 966 88

Responsibilities :

·      You will manage a team of backend engineers to deliver a valuable and delightful product for our users.

·      You will be responsible for liaising with external stakeholders such as product, acquisition and retention teams to come up with a charter for a certain vertical(game), and then execute on it. You will be responsible for the evolution of an already bleeding-edge tech stack and keep it current.

·      You will be responsible for setting the correct set of processes in engineering that help you get very high efficiency in the organisation.

·      You will be required to make decisions quickly, and work under strict timelines.

·      You would need to demonstrate an ability to stay objective while creating an appropriate decision-making framework for the entire organisation.

·      You will believe in measure-ability of the success of the tech stack and processes adopted.

Requirements:

·      B.E/MS in Computer Science or equivalent

·      10+ years or more of progressive software technology experience with at least 3 years in management role.

·      Completely hands on with technology and architecture. Start-up experience is a huge plus.

·      Excellent and robust understanding of scalable product system architecture(s), platforms and core technologies

·      Demonstrated problem-solving and leadership skills to pursue correct engineering process in adverse conditions. Ability to embrace and demonstrate leadership beyond ownership

·      Provide thought leadership to setup and manage processes.

·      Ability to work in a very agile, fast-paced environment with changing requirements.

·      Ability to work efficiently in an entrepreneurial and in a start-up environment

·      A good understanding of Java/Spring/Akka, Javascript or Golang.

·      Hands on knowledge of some of these technologies - MySQL, NodeJS, message brokers such as Kafka/RabbitMQ, NoSQL datastore such as Mongo, Cassandra, Arango, distributed caches such as Redis/memcached, container technology such as Docker and Kubernetes etc. is a big plus.

·      Great proficiency in distributed systems design, with an ability to make the right trade-offs for creating future-proof solutions.

·      Ability to build a product end-to-end with the help of multiple engineering teams.

• 6+ years of experience as a Scrum Master
• Must have experience leading a team of around 15-20 team members in an Agile environment.
• Experience working in multi-geo or offshore environment
• JIRA experience
• Excellent verbal, written and presentation skills
• Proven success in delivering projects within budget and specified timeframes, while ensuring customer satisfaction
• Proven problem solving skills from problem assessment to solution selection
• Ability to identify alternatives and make contingency plans
• Capacity to embrace change and quickly adapt to new situations, changes in direction, and altering priorities
• Proven ability to thrive in a fast paced, dynamic environment
• Ability to handle multiple projects and assignments
• Ability to demonstrate critical thinking, providing options and recommendations relating to resolving issues, mitigating risks, and resolving escalated items.
• CSM (Certified) or PMP (Certified) Good to have

• Writing skills
• Media Management & Publishing
• Client Servicing
• Account Management