Customer Service associate

Deltek is looking for highly motivated and energetic teammates to join our growing organization. The team’s collaborative and dynamic culture celebrates and promotes success. You will focus on generating revenue through pipeline development, fostering relationships, and analyzing customer needs to uncover business challenges. You will learn the business, the industry, and how to sell, all in an agile environment. 

As an Associate SDR at Deltek, you attend a thorough onboarding program complete with mentorship guidance to learn about Deltek's product portfolio, our customers, their business challenges, and our sales process. You will develop robust sales skills along with a variety of techniques and tactics that will help you build direct value for your clients. 

As an Associate SDR, you will: 

• Identify new sales leads, understand customer pains & needs, position solutions and build collaborative relationships. 
• Phone and email prospecting focused on establishing a strong rapport with potential clients with the aim to set up qualified meetings with our field sales team. 
• Discover the prospect’s buying stage and work with them accordingly. 
• Research and build intelligence on organizations and contacts online/offline to identify new leads and potential new markets. 
• Collaborate with the sales and marketing team to prioritize efforts, refine selling strategies, share results and plan next steps. 
• Participate in sales onboarding, 1:1 training sessions, team meetings, skill building and professional development courses. 
• Exceed weekly/monthly goals for meetings, pipeline and activity. 
• Capture accurate and complete information in Deltek’s sales tools. 

Qualifications 

• MBA preferred. Four-year university degree required. 
• Strong oral and written communication skills to present, assert and speak with all the stakeholders involved. Must be able to engage prospects over the phone with a high degree of confidence. 
• Strong ability to collaborate with internal and external customers to build lasting relationships, influence positive first impressions, and manage conflicts. 
• Strong research and account/market analysis skills. 
• Dependable, passionate and a desire to pursue a career in sales . 
• Ability to accelerate in a spirited, rewarding atmosphere. 

Python Backend Developer (5+ years experience)

We are seeking an experienced Python Backend Developer with at least 5 years of hands-on experience in Python and Django development. The ideal candidate will have a strong background in MySQL and MongoDB databases, as well as knowledge of HTML, CSS, JavaScript frameworks, and cloud technologies like AWS, Azure or Google Cloud.Key Responsibilities:

• Design and develop scalable, high-performance Python applications using the Django framework
• Write clean, maintainable, and well-documented code
• Optimize database queries and schema design for improved performance
• Integrate applications with various APIs and third-party services
• Collaborate with cross-functional teams to gather requirements and deliver solutions
• Participate in code reviews, testing, and deployment processes
• Continuously learn and stay updated with the latest technologies and best practices

Required Skills and Experience:

• Bachelor's or Master's degree in Computer Science, Information Technology or a related field
• 5+ years of professional experience in Python and Django development
• Proficient in MySQL and MongoDB databases, with the ability to write complex queries and optimize database performance
• Hands-on experience with HTML, CSS, and at least one JavaScript framework (e.g., React, Angular, Vue.js)
• Knowledge of cloud technologies like AWS, Azure, or Google Cloud is preferred
• Strong problem-solving and algorithmic skills
• Excellent communication and teamwork skills
• Passion for continuous learning and innovation

Preferred Qualifications:

• Experience in developing and deploying applications on cloud platforms
• Knowledge of containerization technologies like Docker and Kubernetes added advantages

About Toddle

At Toddle, we help teachers do better what they do best - teach! We do this by creating intuitive technology tools that empower educators across all stages of teaching and learning. We’re reimagining how educators interact with technology to deliver learner-centered experiences. Our mission is to amplify teaching for 60 million PreK-12 educators globally by supporting them in delivering meaningful and personalized learning experiences.

At Toddle, we build teaching and learning tools for IB PYP, IB MYP, IB DP, Cambridge, US Independent, and other progressive PreK-12 teaching teams. Today, over 100,000 educators across 2,000+ schools in 100+ countries use Toddle to streamline curriculum planning, student portfolios, reports, assessments, family communication, and more. Toddle’s growth is fuelled by positive word of mouth and by users who have turned into evangelists and advocates of the product. In addition to the intuitive technology, Toddle offers a range of world-class professional learning opportunities and resources for educators and school leaders, all for free.

We love solving for

• Creating delightful experiences that help teaching teams collaborate better & be more effective
• Building tools that help teachers personalize learning for their students
• Helping teachers around the world connect with each other meaningfully

We are at a series A stage right now, growing fast in the SaaS Ed-tech space, and have been funded by Sequoia, Matrix, Beenext, and Better Capital among others.

Here’s what you’ll be doing

"Good design is as little design as Possible" - Dieter Rams

Design is one of Toddle's core competencies and as a designer on the team, you'll lead the way. Our designers are makers and storytellers. They envision how people experience our products and bring that vision to life in a way that feels inspired, refined and even magical.

Your key responsibilities will include:

• Has an interest in designing for education and knows the difference between "good" and "great" and is able to work through team dynamics and timelines to deliver excellent design
• Is obsessed with breaking new creative ground through crafting the best ideas in design
• Is optimistic and open to new ideas and ways of working
• Has a diverse portfolio that shows good aesthetic judgment and attention to detail

Is this someone that looks like you?

• 1- 3 years of experience in designing for brands, digital products and services
• Formal design training with an incredible eye for detail and obsessive appreciation for
• typography, design and layout
• Strong design sensibilities (visual, motion and interaction)
• Adept at using the Adobe Creative Suite, Figma, Sketch or similar design tools
• Excellent organizational, collaboration, and communication skills
• We deeply value building the right culture at Toddle, and these are a few things that
• we look for in each hire – coach-ability, curiosity, ownership and hustle
• High sense of accountability & ownership
• Strong team player and someone who derives great joy from efficient teamwork
• Humility, diligence and a willingness to learn new things – A Lifelong Learner

Within the first 3 months, you will

• Understand Toddle's vision and brand strategy.
• Get a good end-to-end understanding of our creative development process, design
• language and design system
• Translate business and technical requirements into designs that are visually enticing
• and emotionally engaging
• Produce creative assets including templates, layouts, etc., for marketing activities across
• multiple channels. These include web, social media, events, and other activations
• Participate in design reviews and give feedback on the work of other team members

Within 6 months, you will

• Design for website, product, emails, social media graphics and various print media.
• Simplify a complicated idea, compliment the words or message being delivered to the
• user through design
• Brainstorm with the marketing and design team to come up with the graphic concepts.
• Generate ideas and concepts that are clear, communicative and engaging.
• Create original pieces of visual images for posters, brochures, blog covers, resources,
• etc. (Check out https://learn.toddleapp.com/resources)

Within 12 months, you will

• Own projects from kickoff through completion, working closely with design, marketing and business stakeholders
• Develop your own toolbox of varied styles that work for the brand seamlessly
• Manage timelines & ensure adherence to systems & processes
• Create and sustain a culture of creative excellence for the team and company

Excited about the role?

Here are a few more benefits:

1. Flexibility at work

• Work from anywhere – home, co-working space, cafe or even the hills
• Block “no-meeting hours” to enable uninterrupted focused work

2. Exposure to diverse learning opportunities

• Work across different projects & teams to develop skills outside of your core expertise
• Access to a small budget towards learning (e.g. books, online courses, substacks)

3. Industry best leave policy

We trust you fully on your commitment to our mission and your judgment on planning your time and taking leaves:

• No cap on the number of sick or casual leaves
• Special paid leaves for childbirth, weddings, etc.
• And if in any circumstance you feel burnt out – there is a little something for this too!

• Create, test, and maintain web-based applications using Laravel Framework.
• Work with members of the other teams to design, develop, and implement software solutions.
• Implement and manage the entire web application development lifecycle, from conception to delivery and post-launch maintenance.
• Write clean, efficient, and well-documented code.
• Make use of back-end data services and support the growth of current data services API.
• Effectively communicate all project updates, evaluations, suggestions, schedules, and technical and procedural difficulties.
• The development procedure, architecture, and similar information should all be documented.
• Troubleshoot and debug software issues.
• Continuously improve software quality and performance.
• Keep up with the latest web development technologies and trends.

2+ years of experience developing web applications using J2EE.

2+ years of experience in Spring Boot.

Good knowledge of MicroServices.

Expertise developing enterprise-level web applications and RESTful APIs using MicroServices, with demonstrable production-scale experience.

Working experience in Industry Standard protocols related API Security including OAuth is a must.

Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments.

Strong Shell scripting experience

Passion to stay on top of the latest happenings in the tech world and an attitude to discuss and bring those into play.

Strong collaboration and communication skills within distributed project teams

Excellent written and verbal communication skills

Responsibilities

• Work on a full product development lifecycle from requirement gathering, product design, development, to roll out and maintenance
• Effectively collaborate with multiple teams and stakeholders including product and design
• Own the delivery of multiple features of the product end to end 
• Advocate best development practices such as continuous integration/continuous delivery, automation (testing and infrastructure) and code modularity, extensibility, quality
• Experience in building Websites from Scratch is a big plus

Primary Skills:

• Min 6+ Years in Web Application Development
• Write clean, solid and testable code while keeping the user experience fast and reliable
• Strong understanding of HTML, CSS, JS, JQuery, React, Redux 
• Proficient in Web Interface designing
• Experience in developing reusable UI components
• Deep functional knowledge or hands on design experience with Web Services 

Strong grasp of security principles and how they apply to E-Commerce websites

LOOKING FOR IMMEDIATE JOINERS OR 30DAYS FROM PRODUCT/ECOMM COMPANIES