
Customer Service associate
at Karvy digiconnect pvt. ltd. The Karvy Group is a well diversified conglomerate.

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Be the Visual Voice Behind a Global Meditation Movement.
Principal or Senior Visual Designer, Mobile App
Miracle of Mind is revolutionizing meditation, guided by Sadhguru, a globally revered yogi. Our app reached millions on day one, on a mission to bring daily inner experience to over 3 billion people. We're seeking a Principal or Senior Visual Designer to define the visual language, UI, and art direction of this next-gen wellness platform. You'll build a modern, immersive, intuitive system—a dynamic visual identity resonating across digital and physical realms, supporting this deeply human mission.
This role leverages your seasoned mobile product design expertise and creative leadership. You'll collaborate meaningfully with cross-functional teams (Product Designers, Researchers, Illustrators, Engineers, Content Strategists) globally.
Role Overview
As a Principal/Senior Visual Designer, you'll drive the visual design and art direction for Miracle of Mind. This includes shaping the visual identity across multiple digital touchpoints—from app UI and motion to marketing assets. Beyond execution, you'll critique work, elevate design quality, and influence stakeholders for a cohesive, impactful design language, collaborating closely with your team.
What You’ll Do
● Lead visual design strategy, ensuring a cohesive design language across UI, motion, branding, and digital experiences.
● Define design principles, typography, color systems, and art direction aligned with the brand's essence.
● Set the creative vision for immersive storytelling and motion-based product experiences.
● Design high-fidelity visuals, UI components, and interactions that delight users.
● Prototype animated and interactive experiences using motion design.
● Provide thoughtful critique to elevate visual and experiential quality.
● Advocate best practices in typography, composition, and branding, balancing innovation and clarity.
● Create visual assets across digital channels, including in-app UI, onboarding, animations, and marketing.
● Adapt and scale design systems across various digital platforms.
● Utilize Figma, After Effects, Principle, Lottie, or other prototyping tools.
What We’re Looking For
● Deep expertise in visual design foundations: typography, layout, composition, hierarchy, and color.
● Strong art direction capabilities with a track record of elevating visual quality across digital products.
● Experience designing for mobile, web, and marketing touchpoints.
● Motion design & prototyping experience; ability to create interactive, animated UI experiences.
● Hands-on and execution-focused; thriving in creating high-fidelity visuals and interactive prototypes.
● Ability to effectively critique design work and provide clear, constructive feedback.
● Strong storytelling abilities, using visuals to create immersive experiences.
● Proficiency with Figma, Adobe Creative Suite, After Effects, or similar motion tools.
● 6+ years of experience in visual design, branding, and product design, preferably in digital-first environments.
● Bonus: Understanding of 3D, generative design, or immersive experiences; ability to collaborate on Lottie or WebGL animations.
Why Join Us? Lead Visual Designer JD
● Shape the Future of a Global Movement: Be the lead visual voice for an app that's a movement. Your work will profoundly impact global mental well-being.
● Create Meaningful Transformation: Craft experiences that change lives, making meditation accessible to millions.
● Work with the Best: Access world-class mentorship from design leaders who've shaped iconic digital experiences.
● Creative Freedom and Ownership: Define and evolve the visual and artistic direction of a global brand.
Explore the Miracle of Mind app: https://isha.sadhguru.org/in/en/miracle-of-mind Also, see other Isha Foundation and Sadhguru mobile experiences: https://isha.sadhguru.org/in/en/sadhguru-app This is your chance to be at the forefront of a rapidly growing movement, shaping how people experience meditation globally.
Managers, Developers) to define requirements and design the solutions. It is an IC role.
● Design intuitive and simple user interfaces for mobile and web solutions,
producing journey maps, storyboards, mock-ups.
● Rapidly translate concepts into user flows, wireframes, mock-ups, and
prototypes that lead to intuitive user experiences. Design UI for Mobile and
Web applications with a special focus on Data Visualizations
● Innovate with evolving customer experience in terms of applying
technologies and business models
● You will be challenged to understand business needs and user’s
perspectives and put them in a cohesive design that is simple but elegant.
You will also be expected to design the overall functionality of the product,
and to have the best user experience, iterate upon it per user testing
Requirements
● 1-5 years of experience as UI/UX Designer (and/or Interaction Designer)
with experience working with internal or external stakeholders. Preferably
at a growth stage consumer product startup.
● Proficiency with design tools like Figma, Adobe Suite, and collaborative
tools like Notion, Airtable.
● Experience in designing mobile applications for users that are not so
technically literate
● A portfolio of previous work must be presented incorporating UI designs
and/or sketches that demonstrate an understanding of wireframing,
interaction design, visual design, and design best practices.
● Ability to work alone and on tight timelines.
Are you looking to take the next step in your career? Be part of a promising fashion tech start-up and convert your creative vision to reality.
- Liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touchpoints.
- Ensuring that the customer experience team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels and touchpoints in the customer journey
- Collecting feedback from customer facing teams to derive meaningful insights for improvements and guiding teams to ensure a customer-centric attitude while acquiring new customers or dealing with existing customers
- Guiding the marketing and branding teams to align with the larger customer experience strategy
- Building and managing a team of customer experience specialists with expertise in customer delight
- Encouraging problem-solving, strategic thinking and customer-orientation amongst the team
- Leveraging existing and additional relevant technologies for reporting and analytics across customer service and other customer facing functions/ channels
- Improving NPS and Brand Loyalty of customers by conducting regular audits
- Helping in transforming the operations/ process for better customer satisfaction experience
What you need to have:
- Exposure to and Experience of working with CRM tools is a must
- Very good communication skills
- Good experience in customer support
- Experience on call and Email support is required but not mandatory
- Editorialist YX is looking for a Technical Architect - Search. As part of this role, you will work with a team that builds a unified search platform to power various searches for our .com website,IOS app, and internal support tools. This search impacts thousands of customers in a day and will also become pivotal to our tech efforts as we continue to grow 30x YoY.
- You will own the technical direction for the team, and you will be leading key search projects from ideation all the way to deployment. You will be working closely with both technical and business leaders to fulfill your mission.
- Salary is no bar for the relevant candidate.
QUALIFICATION
- 6+ years of experience working in java and web services.
- 6+ years of experience working in the Search domain.
- Proven skills in designing scalable, highly available distributed systems which can handle high data volumes.
- Strong understanding of software engineering principles and fundamentals including data structures and algorithms.
- Solid understanding of concurrency and multi-threading, multiple design patterns, and debugging and analytical methodologies.
- Hands-on experience on Solr Cloud or ElasticSearch.
- Deep understanding of information retrieval concepts.
- Deep understanding of Linguistic processing like tokenizers, spellers, and stemmers.
- Hands-on experience on big data tech stacks, like Hadoop, Hive, Cassandra, and Spark is a plus.
- Self-directed, self-motivated, and detail-oriented with the ability to come up with good design proposals and thorough analysis of production issues.
- Excellent written and oral communication skills on both technical and non-technical topics.
RESPONSIBILITIES
- Designing and building a search engine using elastic search with engineers in the team for overall success for Search and other ML-based systems.
- Collaborate with peers from other Engineering groups to tackle complex and meaningful problems with efficient and scalable delivery of Search solutions.
- You are expected to be self-motivated, dedicated, and a solution-oriented individual. The main responsibilities for this position include:Leading effort to build large-scale, distributed, and highly available systems and pipelines.
- Leading effort to build large scale and highly available information retrieval systems
- Design and develop solutions using Java tech stack.
- Design and implement as per secure guidelines
- Work with QA to identify issues and fix them.
EDUCATION & EXPERIENCE
- B.Tech. in Computer Science or equivalent experience
- 6+ Yrs of experience in Java, Web services & Search Domain
- Experience working in Product based company
BENEFITS
- Retiral Benefits
- Medical Insurance
- Remote Working Opportunity for the time being
- MacBook
- Stock Options
- Gym Membership
Synapsica is a growth stage HealthTech startup founded by alumni from IIT Kharagpur, AIIMS New Delhi, and IIM Ahmedabad. We believe healthcare needs to be transparent and objective, while being affordable. Every patient has the right to know exactly what is happening in their bodies and they don’t have to rely on cryptic 2 liners given to them as diagnosis.
Towards this aim, we are building an artificial intelligence enabled cloud based platform to analyze medical images and create 2.0 of advanced radiologist reporting.
We are backed by Y Combinator and other investors from India, US and Japan. We are proud to have GE, AIIMS, the Spinal Kinetics as our partners.
Join us, if you find this as exciting as we do!
Description:
We are looking for a skilled computer programmer who is comfortable with both front and back end programming. Hands-on with UI and server-side is highly desirable.
You will get hands-on experience in the latest technologies and skills including product design and architecture. This role is ideal for you if you have a background in Full Stack development and are looking for the next level of career growth in a fast paced, learning based and merit driven work environment.
Responsibilities:
- Work alongwith teams and product managers to ideate software solutions.
- Design, build and develop front end application features.
- Design, build and develop microservices and backend server applications.
- Designing and scaling databases and servers.
- Ensuring analysis, efficiency, responsiveness and cross-platform compatibility of applications through captured metrics, testing frameworks, and debugging methodologies.
- Owning and delivering end-to-end products, features, enhancements.
- Hands-on coding and development.
- Technical documentation through all stages of development
Requirements:
- Degree in Computer Science or related discipline with 6-10 years of experience.
- Hands on with Reactjs or similar framework/library.
- Proficiency with server side languages such as Nodejs, Python.
- Proficiency with at least one no-sql database such as MongoDB.
- Good understanding of CI/CD processes.
- Excellent verbal communication skills.
- Good problem solving skills.
- Attention to detail.
- Very high sense of ownership.
- Deep interest and passion for technology
Excellent understanding of digital marketing concepts and best practices
Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
Working knowledge of ad serving tools (e.g., DART, Atlas)
Perfect knowledge of web analytics tools (e.g. Google Analytics, NetInsight, WebTrends etc.)
Skills and experience in creative content writing
Analytical mindset and critical thinking
Excellent communication and interpersonal skills
- 5-8 years of experience in handling social media and Influencer marketing campaigns
- Excellent knowledge of Whatsapp, LinkedIn, Facebook, Twitter, Instagram , and other relevant platforms
- Understanding of SEO and web traffic metrics
- Good knowledge of social media KPIs
- Proven track record in outreach campaign strategies
- In-depth knowledge of the social media marketing industry
- Impeccable verbal and written communication skills
Responsibilities
- Develop and execute social media strategies and creative campaigns
- Identify and build relationships with prominent influencers and thought leaders
- Develop content ideas and write and curate content
- Research relevant industry experts, competitors, target audience, and users
- Brainstorm new, creative approaches to influencer campaigns
- Keep abreast of emerging trends, technologies, and influencers.
- Find new and better ways of measuring social media activity.
- Develop, implement and manage our social media strategy
- Define most important social media KPIs
- Manage and oversee social media content
- Measure the success of every social media campaign
- Stay up to date with the latest social media best practices and technologies
- Work with copywriters and designers to ensure content is informative and appealing
- Monitor SEO and user engagement and suggest content optimization
Key Performance Indicators
- Creating unique value propositions for both brand and key products and implement them with an always-on calendar
- Drive strategic brand initiatives positively impacting key parameters like Imagery, Awareness, and Consideration.
- Identifying content amplification opportunities (Real-time trends, collaborations, etc.)
- Improve engagement rate for the brand across relevant platforms.
Core competency
- Execution & Delivery - Takes ownership providing timely and result oriented solutions with operational excellence
- Accountability - Responsible for the tasks assigned under the ambit of the key responsibilities of the role and additionally for any dependencies with cross functional teams
- Team - Work & Collaboration - Fosters a culture of trust, collaboration and support
- Effective Communication - Communicates timely and responsively with clarity and effect (both verbal and written). Seeks and provides feedback

- Extensive experience in building REST APIs
- Experience in building, managing, and enhancing backend / server-side development using java / java scripts. Expertise in NodeJS is preferred
- The person must have built systems that consume and process volumes of data from various sources. Experience in handling and managing data in NoSQL databases such as Mongodb.
- Extensive experience of building custom UI for web using the popular frameworks like angular and react. Experience in developing mobile UI is nice to have
- Experience of working with code repositories such as Github and GitLab.
- Fluent written and spoken English.
- Experience of working on Cloud environments and experience in AWS is preferred.
- Experience in Dockers and Kubernetes for deployments
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Azure, Azure AD, ADFS, Azure AD Connect, Microsoft Identity management |
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Azure, Architecture, solution designing, Subscription Design |







