Customer Service associate

Responsibilities:

• Coordinating with development teams to determine application requirements.
• Writing scalable code using Python programming language.
• Testing and debugging applications.
• Developing back-end components.
• Integrating user-facing elements using server-side logic.
• Assessing and prioritizing client feature requests.
• Integrating data storage solutions.
• Coordinating with front-end developers
• Developing digital tools to monitor online traffic.
• Performing all phases of software engineering including requirements analysis, application design, and code development and testing.
• Designing and implementing product features in collaboration with business and IT stakeholders.
• Must be able to contribute to tally automation.

Skills required:

• Web development using HTML, CSS, JS, good team player, agile delivery, application deployment on cloud using docker/kubernetes containers.
• Should be able analyze the requirement, develop the scripts/POCs
• Should have knowledge on deployments and documentation of the deliverables
• Experience working on Linux environments
• Experience working on Python Libraries
• Hands on Experience on version control tool
• Experience on SQL data base.
• Expert knowledge of Python and related frameworks including Django and Flask.
• A deep understanding and multi-process architecture and the threading limitations of Python.
• Must have experience on MVC framework
• Ability to collaborate on projects and work independently when required.

Responsibilities:

● Execute campaigns on Facebook, Google Ads & other portals to drive growth.

● Work on optimization of campaigns through lever like CTR, conversion rate, average order value, etc.

● Analyzing & Reporting of Data & executing changes based on learnings.

● Coordinate with the design team to ensure campaign implementation.

● Planning & Testing of creatives & Audiences.

● Work on creatives & communication for the ads on various portals.

Must Haves: -

● Experience: 1.5 - 2 years in Performance Marketing

● Good written and verbal communication skills.

● Knowledge of Microsoft Exce

Company Description

We are a leading technology and design company that stays ahead of the curve, with over a decade of experience and 400+ successful projects, we offer business-to-business solutions that create engaging digital experiences for large enterprises across industries. Our solutions are built on development expertise, design thinking, and innovative technologies. We follow an agile methodology to deliver exceptional user experiences. Our creative solutions not only look amazing but also produce measurable results.

Our team of experts in development, design, and technology possess diverse skill sets, including UX/UI design, quality engineering, JavaScript frameworks, content strategy, branding, AI and machine learning, and product engineering.

We believe in the pursuit of excellence, building strong partnerships, taking ownership of our work, and embracing feedback every step of the way. We prioritize the personal and professional success and well-being of our team members, and our culture is centered around purposefully connecting design, code, and people to make a meaningful impact across the world 🌎

Join us https://www.qed42.com/careers

Job Description

What you will be doing :

• Building high-performance mobile apps with React Native.
• Responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure.
• Building a product that is a highly collaborative effort
• Collaborate with cross-functional teams (.e.g. Backend, Product Manager and UX Designer) to define design and ship new features
• Mentor other developers
• Ensure the performance, quality and responsiveness of the applications

What we are looking for:

• 4-7 years of relevant experience in React-Native
• Hands-on experience in the full life cycle of Android or iOS application development and
• Hand on experience in React-Native.
• Experience with third-party libraries and APIs.
• Hands-on experience of creating mobile app GUI
• Strong knowledge of product development life cycle and mobile app deployments
• Knowledge of version control (Git) and coding best practices
• Minimum 2 Live mobile applications on Playstore to showcase.

Qualifications

• UG: BCA in Computers, B.Tech/B.E or any relevant specialization
• PG: MCA, M.Tech

Additional Information

What you will get:

• An open and collaborative work environment where you will be respected, challenged, and valued for your merits.
• Strong leadership and mentorship, a clear career path, and a supportive environment.
• A company that is proud of the quality of its work and invested in your personal development & well-being.
• A team that respects openness, does its job well, values customers, and plays fairly.
• Individuals who are fun to work with are invested in each other's growth and take their values seriously.
• Flexible work schedule so long as you uphold your commitments to your family, team, and clients.
• Competitive salary, incentives, insurance, and other perks.
• An online portfolio showing multi-platform, standout work.

• Monitoring business metrics on a weekly basis- % repeat, CAC, LTV, ROAS, ACOS, etc
• Liaising with the brand marketing team to identify the appropriate target audience for particular ad campaigns
• Developing and managing digital prospecting and remarketing campaigns
• Managing budgets and campaigns across all digital channels to drive strong return on investment and efficient CAC
• Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels
• Identifying and testing new channels to continue to meet or exceed established critical metrics
• Working closely with the management to share funnel conversion improvement ideas, feedback & present results

Desired Candidate Profile

• 6+ yrs digital performance marketing experience ideally in the FMCG space
• Familiarity with Facebook Business Manager, Google Adwords, analytics, and Instagram    

• Build hypotheses: It starts with identifying the problems by doing in-depth research with customers and cross-validating it with data analysis. We are razor-focused on solving the right problems:
• Identify solutions: You will be defining the requirements and working with a cross-functional team from design, engineering, business, marketing, and support. You will identify solutions that truly solve the user problem keeping business interests in mind
• Launch and iterate: No product is truly world-class in the first launch. Your job is not just to launch new products but also to work closely with other teams to ensure the go-to-market is completed from all sides. Additionally, you will also balance new product launches with iterating on existing products ensuring that you pick the ones that are most impactful
• Build roadmap: You will always have a roadmap for your product and you will constantly update the roadmap taking into account the rapid change of business dynamics as well as user behavior and segments that we would go after
• Help build the team: Participate in hiring cross-functional team members for different roles

You are a right fit if:

• You understand technology, but love customer-first & business-first thinking
• You are comfortable working hands-on in a fast-paced start-up environment
• You are good at problem-solving and have an analytical and data-driven approach to day-to-day work
• You have prior work experience in the tech-driven lending business
• You are in love with Bangalore weather and would enjoy working here :)

Why should you work with us?

• Work in one of the most exciting start-up sectors
• Opportunity to create impact for the blue-collar workforce
• Unique and unsolved problems for the unique customer segment to work on
• The non-hierarchical, flat, and transparent culture where we also have lots of fun
• Pay at par with market salaries

• Deliver high-quality virtual and in-person technical training in line with industry-recognized best practices on utilizing Public Cloud services over AWS & Azure
• Excellent knowledge about digital transformation strategies using public cloud, various architectures, benefits and case studies.  
• Hands on knowledge in implementing multi-tier applications over multiple cloud services and in a multi-cloud / Hybrid cloud environment.  
• Design high quality self-paced recorded training sessions for varied target segments - students, working professionals, and corporates.
• Continuously improve on teaching methodology to suit online model to lead to high student satisfaction.
• Develop and retain an up-to-date knowledge of current working practices.
• Carry out course monitoring and evaluation collating participants' training, assessment report at every fortnight.
• Create high quality training materials for the candidates
• Mentor other instructors/team leaders/Subject Matter Experts in the content and course delivery techniques for assigned technical courses.
• Continuously improve knowledge with necessary certifications and actively contribute in community forums

Skills & Experience

• Minimum 4 years experience on AWS or Azure as a solution architect or similar at the associate level.
• AWS certified solutions architect associate or higher
• Microsoft certified Azure administrator associate or higher  
• Excellent verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Experience in building and delivering educational resources, including designing virtualized network training lab environments, administrating LMS systems for reporting, and authoring exams and self-assessment surveys.
• Experience in eLearning video development using Articulate, Camtasia, or Captivate software.

Job Description:

We are looking for Quality Analysts responsible for ensuring the quality of our products. Your primary responsibility will be to understand the product scope, prepare test cases, and execute test cases and to coordinate with the rest of the team working on different layers of the infrastructure. Thus, a commitment to collaborative problem solving, sophisticated user experience and product quality is essential.

 Skills Required:

• Should possess excellent knowledge about software testing
• If candidate has done any testing certification or any relevant experience, will be preferred
• Analyzing the requirements from clients
• Should have very good written and verbal communication skills
• Arranging Test Environment to execute the test cases
• Hands on experience to write test plans and test cases.
• Defect Tracking
• Should have keen eye for detail and can create clear, concise detail-oriented test plans/cases

If you are looking forward for this opportunity, kindly apply with us with below asked details:

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