Social Media Marketer

We are looking for:

• 2+ years of expertise in software development with one or more of the general programming languages (e.g., Python, Java, C/C++, Go). Experience in Python and Django is recommended.

• Deep understanding of how to build an application with optimized RESTful APIs.

• Knowledge of a web framework like Django or similar with ORM or multi-tier, multi-DB-based data-heavy web application development will help your profile stand out.

• Knowledge of Gen AI tools and technologies is a plus.

• Sound knowledge of SQL queries & DB like PostgreSQL(must) or MySQL. Working knowledge of NoSQL DBs (Elasticsearch, Mongo, Redis, etc.) is a plus.

• Knowledge of graph DB like Neo4j or AWS Neptune adds extra credits to your profile.

• Knowing queue-based messaging frameworks like Celery, RQ, Kafka, etc., and distributed system understanding will be advantageous.

• Understands a programming language's limitations to exploit the language behavior to the fullest potential.

• Understanding of accessibility and security compliances

• Ability to communicate complex technical concepts to both technical and non- technical audiences with ease

• Diversity in skills like version control tools, CI/CD, cloud basics, good debugging skills, and test-driven development will help your profile stand out. 

Key Responsibilities:

• Design, develop,  implement and evolve our backend platform (whose APIs and functionality provided are used by other game services, apps, and admin back office)
• Develop highly efficient, robust, quality code for applications and services
• Maintain clean coding practices
• Enhancing and supporting existing functions, some of which are 24/7
• Supporting product owners as required
• Providing support to the testing team during testing phases of the projects
• Contributing to solution proposals as required
• Creating work effort estimates as required
• Mentor, train on the best practices junior software associates and other team members.

• Clean coding practices
• Knowledge of scalable web architectures is required
• A solid understanding of Linux, JVM is required
• Knowledge of DevOps, Docker, Build Pipelines is good to have
• Knowledge of git workflow is essential
• Working with SOA, Microservices.

Any specific knowledge / experience:

• Functional programming experience with immubtable datastructures is required
• Knowledge of Erlang / Elixir is a plus.
• Knowledge of Clojure is perfect

Hello,

Greetings for the day !!!

Tridat Technologies is hiring "Customer Success Associate" for one of the Bangalore based Data Science Product Company !!!

Position: Customer Success Associate

Why Work with Us:

· Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.

· Shape-Up your career by working with young and supportive teams and peers!

· Innovation and Creativity is all that matters!

· Experience and understand the various aspects of the video marketing industry.

· Friendly Policies, good competitive salaries, team outings and what not!

Job Description:

• We’re looking for extremely proactive people with a learning and adaptive attitude, who possess a distinctive ability to initiate and hold conversations with our customers/clients.
• This role is a part of our Customer Success Team which is focused on providing the best product experience to the organisation customers.
• You will be responsible for supporting users via email, chat & phone to help them resolve any issues they encounter with our platform.
•  

Job Responsibilities:

· Having a proactive customer support approach

· Testing product features as assigned

· Build & strengthen customer relationships

· Manage incoming chats, emails and handle appropriate follow-up calls and emails

· Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction

· Demonstrate the value of the platform to our customers every day by providing amazing customer support

· Maintain existing customer success metrics and data as directed

Job Requirements:

· Excellence at Googling stuff and spoken English

· Ability to meet deadlines and decent depth of thought process

· Capable of operating without much supervision while still producing results

· Not being camera shy and great presentation skills

· Motivation to pursue customer success as a career

· Understanding the basics of customer support such as treating customers with respect, empathy, and understanding

· Technical understanding and ability to troubleshoot and resolve technical problems

Experience: 2+ years

For this hire, we’re looking for a Senior Software Engineer who is independently able to architect and build an entire on-demand service platform from scratch. This would require knowledge of and proven experience in Backend (Golang, Python, C/C++, Java, Ruby), Web Frontend (React, Angular, Next, Vue), APIs (nodeJS), Cloud (AWS, GCP) and Database (RDBMS like Postgres and NoSQL)

Basic qualifications:

• Bachelor's or Master’s degree in Computer Science or related field
• 5+ years of relevant work experience
• Prior experience of having built or been involved in building an on-demand service platform from scratch (think Uber, Ola, Swiggy, Dunzo, etc.)

Roles and Responsibilities:

• Guide complex projects autonomously, from technical design to launch
• Write high-quality code (i.e., reliable, readable, efficient, testable), provides quality code reviews, and creates comprehensive tests and quality documentation using software engineering principles. This includes knowledge of data structures, algorithms, programming and associated programming languages and frameworks, and major phases/activities of the software research and development life cycle (e.g., requirements, design, build, experiment, test, debug, deploy, monitor). 
• Conduct code reviews and provide feedback to other developers
• Participate in architectural and design discussions, and contribute to the development of software engineering practices and standards
• Stay up-to-date with emerging trends and technologies in software development, and identify opportunities to apply them in our products

Requirements:

• Experience with front-end frameworks such as React.js, Vue.js, Next.js or Angular, and back-end frameworks such as Golang, Java, Javascript, Python Node.js, Ruby
• Experience with cloud-based technologies such as AWS, Azure, or Google Cloud Platform
• Experience with agile development methodologies, continuous integration and delivery, and DevOps practices
• Familiarity with architecture styles/APIs (REST, RPC, etc.)
• Experience creating and implementing well-tested, scalable, performant micro-services and other distributed systems
• Passion for building high-quality software that solves real-world problems
• Ability to learn quickly on the go. We’re looking for software engineers who thrive while learning new technologies and don’t believe in one-size-fits-all solutions. You should be able to easily adapt to meet the needs of our massive growth and rapidly evolving business environment

If You've Got These Skills, Even Better - 

• Experience in a technical leadership role leading project teams and setting technical direction
• Experience working in a complex, matrixed organization juggling multiple dynamic projects

You should apply if you have —

1. 3 - 5 years of technical experience (you can count internships & freelance work towards this).
2. Proficiency in React (especially Hooks) and Typescript; experience in Node.js is nice to have.
3. Experience in profiling apps for performance.
4. A track record of writing accessible and detailed version-control commits, documentation and code reviews.
5. A strong ability to write clean, scalable, self-documenting & highly-testable code.
6. Very good problem-solving skills.

You'll be helping us with some of these challenges —

1. How do we keep building more features while keeping the code clean, as small as possible and highly performant?
2. How do we build a strong testing-first delivery cycle so we can ship code with greater confidence?

We're problem-solvers at heart, and we value data-driven decision-making. We believe in high-quality execution, crafting great user experiences, honest & transparent communication and enabling our people to thrive and be the best version of themselves.

The early engineering + product team includes folks from https://home.lynk.co.in/" target="_blank">Lynk,Zoho and https://www.kilobytetech.com/" target="_blank">Kilobyte, and we're hoping to build one of the best teams in the city; kind & compassionate, diverse and smart — one you can be proud for being a part of.

We're all generalists and prefer picking the right tool for the job. That said, we do use a lot of new & exciting technology.

Backend

• Golang for most services and Node.js (https://koajs.com/" target="_blank">Koa, https://github.com/lukeed/polka#polka" target="_blank">Polka) for a few
• gRPC for inter-service communication
• PostgreSQL

Frontend

• 100% TypeScript
• React v17 & https://nextjs.org/" target="_blank">Next.js v10
• https://github.com/pmndrs/zustand#readme" target="_blank">Zustand
• https://chakra-ui.com/" target="_blank">Chakra-UI
• https://www.framer.com/motion/" target="_blank">Framer Motion
• https://storybook.js.org/" target="_blank">Storybook
• https://maizzle.com/" target="_blank">Maizzle

Infra

• AWS (with extensive use of RDS, S3, ECS, SQS, SES & CloudWatch)
• Gitlab for version-control and CI/CD
• All apps built and shipped as Docker images
• Kubernetes for container orchestration
• https://www.honeybadger.io/" target="_blank">Honeybadger for error analytics & uptime monitoring

Total experience Required: 7+ Years
Responsibilities:

• Develops ServiceNow software solutions using JavaScript, Web Services, MYSQL, XML, JSON
• Configuration Management (CMDB)
• Analyze system performance issues and determine performance enhancements
• Administration of Knowledge Base and Service Catalog
• Configure out-of-the-box workflows and create/maintain custom workflows
• Configure application related fields, forms, views, email notifications, acceptance roles and access controls
• Integrate ServiceNow application(s) with third party systems/applications via APIs
• Provides input to staff involved in writing and updating technical documentation such as user manuals
• Prepares reports on analyses
• Under general direction, independently develops, maintains and extends a stable production, development and testing middleware infrastructure while extending the functionality and enabling developers to use it via mentoring and formal training
• Independently develops, modifies, and implements moderately to highly complex information systems that are thorough and accurate and conform to MST standards
• Codes, tests, debugs, and documents assignments of moderate to high complexity
• Independently researches and resolves more complex technical problems
• May serve as project manager or team lead on complex projects
• Based on customer requirements, formulates/defines systems scope and objectives
• Researches, develops, codes or modifies architecture components that are well designed, efficient and conform to MST architectural standards
• When assuming the project manager role, manages day-to-day project-related activities for projects of moderate to high complexity
• Work with multiple business owners to move forward development and enhancements around the core ITSM applications including Incident, Change and Request in a Domain separated instance of ServiceNow

Qualifications for ServiceNow developer:

• Ability to set up data security via control rules, domain separation 
• Bachelor of Science in Computer Science, a similar technical discipline, or comparable industry experience
• Minimum 3 years of experience supporting the implementation, configuration, and/or development of the ServiceNow tool

• Exp 10+ yrs in UI developement
• Exp in Architectular design
• Experience in Develop and enforce best practices for design, development, code quality and testing.
• Experience in leading technology practice team members in the creation of knowledge repository and its distribution/utilization, ensuring the quality and completeness of the information gathered.
• Experience in providing solutions for wide variety of problems faced in Practice from a technology perspective such as:
• Customer requirements
• Developer’s problems
• Process Automation
• Team skill enhancement
• Identification and implementation of reusable components/frameworks
• Co-ordinate between the solution seeker and the provider
• Experience in creating a tech team.

• Designing, building, and automating the MongoDB Architecture for open-source MongoDB.
  
  
• Good understanding of DB schema design, performance, tuning and capacity planning.
• The ideal candidate has worked with modern open-source MongoDB platforms cloud deployment models and test-driven development in a fast-paced agile environment.
• In depth understanding of data management e g permissions recovery security and monitoring Operational experience with MongoDB.
• Data Modelling Operational experience with Indexes.
• Good understanding of MongoDB replica set Op log and journals.
• Provide advice and support to other development resources interacting with MongoDB.
• Troubleshoot any problems that may come up with the database environments.
• Skilled in performance tuning and optimization using native monitoring and troubleshooting tools.
• Provide guidance in the creation and modification of standards and procedures.
• Experience working with cloud database services a plus.
• Experience working in an Agile Scrum environment.
• Experience working in Aggregation in MongoDB.
• Strong communication documentation skills and technology awareness.