SDET Automation Engineer

Job Description:

• Looking for a SAP SD Architect with 10 years of experience.
• Experience in working with SD contract management processes (Master data, validity, pricing, Billing Plans, and Invoicing).
• Experience in RAR is required.

Job Title: Customer Service Executive

Job Description:

As a Customer Service Executive, you will play a crucial role in delivering excellent customer experiences. You will be responsible for handling customer inquiries, resolving issues, and ensuring overall satisfaction. Strong communication skills, empathy, and a solution-oriented mindset are key to success in this role.

Must-Have Skills:

1. Communication Skills: Exceptional verbal and written communication skills to interact effectively with customers.
2. Customer Focus: A customer-centric approach with the ability to understand and meet customer needs.
3. Problem-Solving: Strong problem-solving abilities to address customer issues and find satisfactory resolutions.
4. Empathy: Ability to empathize with customers and provide support in a compassionate manner.
5. Multitasking: Capacity to handle multiple tasks efficiently in a fast-paced environment.
6. Adaptability: Flexibility to adapt to changing situations and customer requirements.
7. Team Collaboration: Ability to collaborate with cross-functional teams to achieve customer satisfaction.

Good-to-Have Skills:

1. Product/Service Knowledge: Familiarity with the company's products or services.
2. Previous Customer Service Experience: Prior experience in a customer service role is advantageous.
3. Technical Proficiency: Basic technical skills to navigate systems and assist customers with online platforms.
4. Time Management: Efficient time management skills to prioritize and meet deadlines.
5. Language Proficiency: Additional language proficiency may be beneficial, depending on the customer base.

BUSSINESS DEVELOPMENT EXECUTIVE

SHIFT TIMING : 10AM TO 7PM

LOCATION ;WORK FROM HOME

LANGUAGES :ENGLISH AND HINDI

WE ARE LOOKING FOR A RESILIENT ,EMPATHIC BBUSSINESS DEVELOPMENT EXECUTIVE TO CONTRIBUTE TO GROWTH OF OUR COMPANY .BUSSINESS DEVELOPMENT EXECUTIVES ARE RESPONSIBLE FOR FINDING AND RETAINING CLIENTS ,ENCOURAGING EXTANT CLIENTS TO [URCHASE ADDED PRODUCTS OR FEATURES,AND REMAINING ABREAST OF CHANGES IN CONSUMPTION

REQUIREMENTS

. BACHELORS DEGREE IN BUSSINESS MANAGEMENT ,MARKETING OR RELATED FEILD.

.0-3 YEARS OF RELEVANT EXPERIENCE

.GOOD WRITTEN AND VERBAL COMMUNICATION

.ABLE TO HANDLE MULTIPLE PROJECTS SIMULTANEOUSLY UNDER PRESSURE

RESPONSIBILITIES

.ANALYZING MARKET TRENDS

.NURTURING RELATIONSHIPS WITH CLIENTS

About the role

Media Planning Executives are responsible for analyzing data, thinking creatively and dreaming up innovative strategies to make sure marketing campaigns reach the right target audience in the most effective way possible. Armed with this critical analysis, media planning executives devise, propose, or recommend strategies for using certain media effectively to attract and retain customers, increase brand recognition, and maintain customer satisfaction and loyalty.

Some of the things we’d like you to do:


● Creation of tactical plan presentation and supporting media plan templates
● Creation of campaign analysis plan 
● Oversee the successful launch of campaigns 
● Maintain accuracy and timely updates of deliverable tracking documents for team
● Collate commentary on media performance and conduct first review on quality
● Adherence to team quality standard for reporting template and delivery
● Keep consistent track of campaign performance and target (monthly) across all channels, flagging needs for intervention
● Use understanding of campaign and marketplace to contribute ideas for campaign experiments and also prioritize experiments
● Manage accurate forecasts, media plans, and all key media planning documentation

A bit about yourself:

● At least 2-3 years of experience in Tradional media advertising
● Working knowledge and effective vocabulary across Offline & Online 
● Experience with Media Research Tools (Comscore, GWI, TGI)
● Strong organizational skills with a keen ability to prioritize and multitask.
● Proven problem solving skills and ability to think outside of the box
● Ability to work independently and collaborate in a team environment
● Detail oriented and responsive, deadline-driven with strong reasoning skills

Responsibilities and Duties 

•      Develop high-quality software design and architecture.

•      Achieve the timeline with quality delivery of assigned tasks.

•      Able to do technical analysis and code review.

•      Able to troubleshoot internal & production bugs.

•      Coordinate and support to project co-ordinator/project manager.

•      Development coding standards are achieved. 

•      Work with internal teams to understand and analyse their needs and to ensure that proposed solution caters to same.

•      Adopt new technology in quick time.

•      Implement Unit tests and Functional tests to ascertain highest quality of deliverables.

•      Identify, prioritize and execute tasks in the software development life cycle.

•      Understand business needs and know how to implement needs in the system to meet business needs.

•      Able to create technical documents.

•      Able to lead team members and plan team’s task.

•      Design, develop, modify, implement, and support software components anywhere in the software stack.

•      Work in close partnership with cross-functional teams and management.

Qualifications

•      Having knowledge of .NET C#, .NET Core, Angular JS, Web API, Micro Services, JavaScript, jQuery and Bootstrap.

•      Critical thinker and creative mindset and the ability to approach a problem creatively.

•      Ability to provide in-depth evaluation and analysis of unique complex technological issues. •      A meticulous approach to work.

•      A team player but can work independently too.

•      Excellent written and verbal communication skills.

•      Multi-tasking and time-management skills, with the ability to prioritize tasks.

•      Database knowledge spanning across SQL, PL/SQL, MSSQL Server, Performance tuning and RDBMS is preferred.

•      Proven track record of successful and timely project delivery.

•      Excellent written and verbal communication skills.

•      Demonstrated ability to lead others. 

• Produce clean code and automated tests
• Align with enterprise architecture frameworks and standards
• Be the role-model for all engineers in the team in terms of technical competency
• Research, assess and adopt new technologies as required
• Be a guide and mentor to the team members and help in ramping up the overall skill-base of the team.
• Produce detailed estimates and optimized work plans for requirements and changes
• Ensure that features are delivered on time and that they meet the business needs
• Strive for quality of performance, usability, reliability, maintainability, and extensibility
• Identify opportunities for process and tool improvements
• Use analytical rigor to produce effective solutions to poorly defined problems
• Follow Build to Ship mantra in practice with full Dev Ops implementation
• 10+ years of core software development and product creation experience in CPaaS.
• Working knowledge in VoIP, communication API , J2EE, JMS/ Kafka, Web-Services, Hadoop, React, Node.js, GoLang.
• Working knowledge in Various CPaaS channels - SMS, voice, WhatsApp, RCS, Email.
• Working knowledge of DevOps, automation testing, test driven development, behavior driven development, server-less or micro-services
• Experience with AWS / Azure deployments
• Solid background in large scale software development.
• Full stack understanding of web/mobile/API/database development concepts and patterns
• Exposure to Microservices, Iaas, PaaS, service mesh, SaaS and cloud native application development.
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• Understanding of Agile Scrum and SDLC principles.
• Containerization and orchestrations:- Dockers, kuberenetes, openshift, consule etc.
• Knowledge on NFV (openstack, Vsphere, Vcloud etc)
• Experience in Data Analytics/AI/ML or Marketing Tech domain is an added advantage
•  

Required Python ,R

work in handling large-scale data engineering pipelines.
Excellent verbal and written communication skills.
Proficient in PowerPoint or other presentation tools.
Ability to work quickly and accurately on multiple projects.