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Customer Service Specialist
Customer Service Specialist
Mindverse AI's logo

Customer Service Specialist

Kiki Xu's profile picture
Posted by Kiki Xu
0 - 1 yrs
₹12L - ₹15L / yr
Remote only
Skills
Interpersonal Skills
Communication Skills
Customer Service
Customer Support

We are looking for a Customer Service Specialist to ensure our users have a seamless and positive experience with Mindverse AI. You will handle inquiries, provide product support, and play a key role in enhancing user satisfaction across various channels.

What You’ll Do:

  • Provide Excellent Support: Respond to user inquiries and resolve issues related to our AI product in a timely and professional manner.
  • Build User Feedback Loop: Gather insights from customers to inform product improvements and ensure their needs are met.

Requirements:

  • Exceptional communication and interpersonal skills.
  • Ability to work in a fast-paced, remote environment and manage multiple cases.
  • A passion for AI and helping users succeed.

Why Join Us?

  • Work remotely from anywhere
  • Be part of a supportive team at a high-growth startup
  • Competitive salary with potential for career advancement

About Mindverse AI:

Built by Ex-Meta Researcher and Executives and back by Sequoia, Mindverse AI is on a mission to create a personal AI that belongs only to you. We are focused on training a thought partner based on your own memories. Join us and be part of our exciting global expansion!

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Mindverse AI

Founded :
2023
Type :
Product
Size :
20-100
Stage :
Raised funding

About

Built by Ex-Meta Researcher and Executives and back by Sequoia, Mindverse AI is on a mission to create a personal AI that belongs only to you. We are focused on training a thought partner based on your own memories. Join us and be part of our exciting global expansion!

Read more

Tech stack

skill iconJava
skill iconPython

Candid answers by the company

What does the company do?
What is the location preference of jobs?

We are a group of passionate, human-centered technologists and researchers on a mission to protect individuality in the age of AGI. Our vision is to ensure everyone is represented and empowered through a revolutionary form of AI—uploaded intelligence—that channels your voice and preserves your identity, keeping you from being overshadowed by the God Model.


At the core of our innovation is Second Me, an AI framework that evolves with your unique habits, thoughts, and preferences, becoming your true AI identity. We’ve open-sourced Second Me and its network, making it available to developers and researchers around the world—inviting everyone to help amplify the power of individuality.


Our product, Me.bot, powered by Second Me, represents the world’s largest community of uploaded intelligences. We believe Me.bot will be the most personalized AI, not only understanding you deeply but also empowering you to scale your presence, forge new connections, and unlock your full potential.


Founded in 2022, Mindverse is building the infrastructure for uploaded intelligence, shaping the future of human-centered AI.

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