Business Development Manager

Job Title: Senior Business Development Executive (Staff Augmentation)

Location: Indore, India

Company: Ment Tech Labs Pvt. Ltd.

Job Description:

We are seeking an enthusiastic and results-driven Senior Business Development Executive to join our dynamic team at Ment Tech Labs Pvt. Ltd. in Indore. As a Sr. BDE, you will play a pivotal role in expanding our client base through effective staff augmentation solutions. The ideal candidate should possess a strong understanding of staff augmentation, demonstrate proficiency in creating and negotiating Master Service Agreements (MSA), Statements of Work (SOW), and other documentation.

Responsibilities:

1. Staff Augmentation Expertise:

• Develop a deep understanding of staff augmentation services and effectively communicate the value proposition to clients.

1. Contract Management:

• Create, negotiate, and manage Master Service Agreements (MSA), Statements of Work (SOW), and other contractual documentation.

1. Proactive Business Development:

• Proactively identify and pursue new business opportunities, driving growth and revenue for the company.

1. Communication Skills:

• Demonstrate excellent communication skills, both written and verbal, to engage with clients, understand their requirements, and articulate solutions effectively.

1. Learning and Growth:

• Thrive in a dynamic environment, continuously learning and adapting to industry trends, client needs, and market demands.

1. Target-Driven Approach:

• Work with set targets and develop strategies to achieve and exceed business development goals.

1. Keen Urge to Grow:

• Exhibit a keen interest in personal and professional growth, taking ownership of career development and contributing to the overall success of the team.

Qualifications:

1. Bachelor’s degree in Business, Marketing, or a related field.
2. Minimum of 5 years of experience in Business Development, specifically in staff augmentation.
3. Proven track record of successfully negotiating and closing deals.
4. Strong understanding of Master Service Agreements, Statements of Work, and other contractual documentation.
5. Excellent interpersonal and communication skills.
6. Results-oriented with a demonstrated ability to meet and exceed targets.
7. Proactive attitude with a strong urge to learn, grow, and contribute to the success of the business.

INSIDE SALES - COUNSELLOR 

We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to meet or exceed revenue goals.

This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.

Responsibilities

• Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation
• Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
• Counsel leads on their personal growth prospects in the education industry 
• Maintain excellent and supportive rapport with all leads
• Follow up after the sale to ensure customer satisfaction and gain referrals
• Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
• Use CRM to track leads and manage pipelines daily
• Achieve monthly targets, and unlock fast growth opportunities within the department, eventually managing own sales team(s) and beyond

Qualification Criteria

• 2+ years of experience working in Sales or Marketing in EdTech space (preferable but not required) or 1-2 years of experience in Academic counselling/school counselling/clinical counselling
• Excellent verbal communication skills, strong conversationalist, and well-versed in English
• Strong negotiation and objection handling skills with the ability to work within deadlines
• Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
• Understand the landscape of the Education Industry and the current needs of teachers and school leaders
• Proficient with Microsoft Office / Google Documents and CRM systems

• 3-5  years of experience in development of Java based Web software solutions
•  
• Expertise in Full Stack Java development using Java frameworks and libraries such as Spring, Spring Boot, Hibernate and Maven with Oracle database
• Have knowledge and experience with at least one of the following frontend technologies: ReactJS or Angular 2+
• Knowledge of JavaScript, HTML5, CSS3
• Have good written and verbal English language communication skills with an ability to work effectively in an international environment 

Job Summary

Job Title:  Technical Recruiter

Location:

Experience: 1 year to 3 years

Shift timing: 9am to 6pm IST

Responsibilities and Duties:

• Review the job description; understand the requirements of the clients and accordingly
• execute a search plan for identifying potential candidates to fit the requirement.
• Source candidates using multiple channels like job portals, internal database, social media,

etc.

• Work on IT/NON-IT niche and super niche requirements.
• Assess applicants relevant experience, knowledge, skills and competencies.
• Scheduling, coordination and ownership of end-to-end recruitment cycle.
• Build strong candidate relationship & credibility to leverage their trust for getting referrals.
• Negotiating wage rates and other terms of employment and gain commitment from
• candidates for current and future job requirements
• Submitting candidates resume to the hiring managers for further scrutiny or consideration.
• Timely communication with the candidates and keeping them posted with updates on their

candidature.

• Partner with our onsite sales team to understand the client’s needs and requirements.
• Engage regularly on an ongoing basis with the candidates through email, voice & video calls.

• To understand Business trends and anticipates client’s growing needs and requirements to deploy new and innovative technologies / systems / software / hardware.
• Assess pain-areas in which new technology, solutions and workflows can be implemented to improve efficiency and productivity.
• Policy Development - Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
• Plan & manage financial aspects of the IT Department , including purchasing & budgeting.

• Develop security standards, procedures, and guidelines for multiple platforms.
• Design, implement and upgrade secure solutions to meet employee needs while protecting the company's assets.

• Analysing a company's IT system and infrastructure.
• Will evaluate and foster innovation, to deliver high impact IT solutions. By coordinating the, business process-integration, automation and operation of all IT systems across the company / clients.

• It’s a startup. So, you’ll be expected to set up all initial IT Systems and Platforms from scratch.
• Research, test and deploy new solutions based on the requirements of different department across the company - Admin, HR, IT, Accounts, Sales, Client Relations, Marketing & Design.
• Manage - Monitor, maintain, develop, upgrade, and support all current and future IT systems, including workstations, operating systems, databases, telephones, software applications, and peripherals.
• Coordinate with vendor(s) - For specialised setups, be the company representative in supervising and coordination when an external agency is involved.
• Planning a timeline for completion of projects.
• Monitoring the success of IT solution, and producing detailed reports on the efficacy of the technology.

• Test, flag and fix potential problems, inefficiencies and weaknesses in all IT platforms used across the company / clients.
• Be able to provide strong day-to-day server and workstation support .
• Periodic updates and maintenance of all the software used across different departments.
• Dealing with product faults and arranging repairs and replacements.

• You’ll be THE go to person for any kind of IT query.
• Employee support is the top priority with responsibilities that include answering, evaluating and prioritising incoming requests for assistance from users:
• Experiencing problems with hardware, software, networking, and other computer related technologies.
• Take download request from employees then, find and download all the resources requested. (Software, Tutorials, Videos etc).
• Installing computer equipment and software, working with users to recommend appropriate hardware and software upgrades.
• Handle all employee joining and exiting formalities, for a smooth experience.
• Training & Orientation of all employees - on all software platforms, feature updates, workflows and best practices.

• Ensure the creation and maintenance of all written documentation, including system and user manuals, company wiki, license agreements, warranties, and modifications & upgrades.
• Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users.

• We prioritise skills over degrees but B.E (Computer Science/ Computer Engg/ IT Engg.), MCA or equivalent education and experience is a bonus.
• Progressive IT experience, including experience in a multi-office environment.
• Previous experience building and supporting Operational and Business Support Systems is desired. From Ordering and Quoting tools, to Billing systems and invoicing.
• Some sort of certification and/or training on Mac based IT systems is, highly desired.
• Software and Technology-
• In depth knowledge and expertise of latest Microsoft and Mac OS & Server systems. Mobile Devices: iPhone, Android
• Google Apps for Business, Microsoft Office
• Experience in backup, restoration and NAS setup & management.
• Networking & Internet Technologies, Active Directory, Group Policy, DNS, DHCP, IIS, iSCSI, VPN
• SaaS Applications, Business Apps & Tools (CRM, POS, CMS, ERP etc.)
• Knowledge of Adobe Creative Suite / Design software is a bonus.

• Hunger to learn and grow, with a can-do attitude and immense passion in technology and how it can enhance the way people work. Keeping current with the latest technologies and developments.
• A true “customer service” attitude is required along with excellent verbal/written communication skills, and strong time management/organisational skills.
• Good listener, confident personality, courteous and friendly manner, absolute integrity.
• Work to deadlines and adapt quickly to a fast changing environment.
• Should adhere to strict confidentiality in maintaining all company and client data.

• Good organization skills and the ability to work closely in collaboration with all teams and external vendors.
• The ability to troubleshoot in a complex technical environment and to work with limited supervision is critical.
• The ability to manage expectations in a deadline driven culture (where a feeling of urgency is the norm) is vital in this role.
• Must possess a strong creatively ability to apply IT to solve business problems.
• Superior analytical, evaluative, technical, and problem-solving abilities.
• Knowledge
• IT Budget, Procurement and Vendor management.
• IT Infrastructure Management.

• Java / Java Script code development using frameworks like Spring, Hibernate , Rest web services,  AWS services.
• · Dev-Ops activities using Maven, Eclipse and other tools
• · Contribute to providing estimates for implementation of new requirements and work diligently towards delivering within the estimates
• · Ensure Quality of the releases by adhering to SDLC best-practices such as, unit tests,continuous integration, system testing
• · Re-use code. Ensure delivered code is modular and extensible
• · Ensure adequate coverage of functional and non-functional requirements in test plans Position Requirements
• · 3-5+ years of hands on experience in Java/J2EE development. Experience with the implementation of a distributed, enterprise JAVA/J2EE solution is strongly preferred
• · Experience in JAVA/J2EE Frameworks such as Spring, hibernate is strongly preferred
• · Experience in SOA and SOA related technologies, solutions and products as well as experience with implementation of REST full web services is preferred
• · Experience with data modelling and experience with relational databases like MySQL, SQL Server or Oracle is desirable
• · Mobile application development experience on Android or iOS is desirable