
●Customer Support: Provide excellent service to players and address their inquiries or issues promptly.
● Payment Processing: Process secure and efficient payment and withdrawal transactions in compliance with financial regulations.
● Fraud Prevention: Implement measures to detect and prevent fraudulent activities by monitoring player accounts and transactions.
● Game Management: Coordinate with game providers to ensure a diverse and engaging game library, oversee game releases, updates, and maintenance.
● Responsible Gaming: Promote responsible gambling practices and implement self-exclusion and responsible gaming tools for players.
● Bank Verification: Process customers' deposits to ensure valid and official amounts are transferred to their accounts.
● Follow-up: Reach out to existing non-active players to inform them about the latest promotions they can avail of.
● VIP Customer Handling: Provide excellent service to VIP customers by engaging with them and updating them about the latest gaming promotions.
● Attracting New Players: Initiate new strategies to attract new players to choose our website.
● Personalized Customer Engagement: Engage with customers through personalized conversations.
● Sales Reporting and Forecasting: Update the Sales Monitoring System to understand trends and discover new sales tactics.
● Other tasks assigned by the Sales and Operation Head and Managers.
The specific responsibilities and requirements for a Customer Service Representative in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards
Work Experience Requirements
● Experience in Sales Data Analysis;
● Demonstrated high level of proficiency in MS Office (Excel and PowerPoint), creating and managing performance dashboard data visualization;
● Working knowledge/experience on Google Workspace (Google Sheets and Google Slides) is a plus;
● Experience in Data Visualization tools like Visual Studio, Tableau, Power BI is a plus;
● Strong analytical and problem-solving skills, and attention to detail;
● Excellent communication skills, both written and oral, and active listening skills;
● Motivated self-starter;
● Willing to learn;
● Must be willing to report onsite in Cambodia

About LNW TECHNOLOGY CO LTD
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We are seeking an experienced Data Scientist with a proven track record in Machine Learning, Deep Learning, and a demonstrated focus on Large Language Models (LLMs) to join our cutting-edge Data Science team. You will play a pivotal role in developing and deploying innovative AI solutions that drive real-world impact to patients and healthcare providers.
Responsibilities
• LLM Development and Fine-tuning: fine-tune, customize, and adapt large language models (e.g., GPT, Llama2, Mistral, etc.) for specific business applications and NLP tasks such as text classification, named entity recognition, sentiment analysis, summarization, and question answering. Experience in other transformer-based NLP models such as BERT, etc. will be an added advantage.
• Data Engineering: collaborate with data engineers to develop efficient data pipelines, ensuring the quality and integrity of large-scale text datasets used for LLM training and fine-tuning
• Experimentation and Evaluation: develop rigorous experimentation frameworks to evaluate model performance, identify areas for improvement, and inform model selection. Experience in LLM testing frameworks such as TruLens will be an added advantage.
• Production Deployment: work closely with MLOps and Data Engineering teams to integrate models into scalable production systems.
• Predictive Model Design and Implementation: leverage machine learning/deep learning and LLM methods to design, build, and deploy predictive models in oncology (e.g., survival models)
• Cross-functional Collaboration: partner with product managers, domain experts, and stakeholders to understand business needs and drive the successful implementation of data science solutions
• Knowledge Sharing: mentor junior team members and stay up to date with the latest advancements in machine learning and LLMs
Qualifications Required
• Doctoral or master’s degree in computer science, Data Science, Artificial Intelligence, or related field
• 5+ years of hands-on experience in designing, implementing, and deploying machine learning and deep learning models
• 12+ months of in-depth experience working with LLMs. Proficiency in Python and NLP-focused libraries (e.g., spaCy, NLTK, Transformers, TensorFlow/PyTorch).
• Experience working with cloud-based platforms (AWS, GCP, Azure)
Additional Skills
• Excellent problem-solving and analytical abilities
• Strong communication skills, both written and verbal
• Ability to thrive in a collaborative and fast-paced environment
We are looking for domestic voice process candidates and who has excellent communication in English and Hindi, who can able to work from office and should flexible to travel by their own transport.
For women 1 way cab facility available
English and Hindi mandatory or able to relocate near JP nagar Bangalore


Responsibilities:
Develop and maintain user-facing features for web applications
Collaborate with the design team to implement responsive and visually appealing interfaces
Ensure the technical feasibility of UI/UX designs
Optimize applications for maximum speed and scalability
Stay updated on emerging frontend technologies and industry best practices
Troubleshoot and resolve bugs and performance issues
Work closely with backend developers to integrate frontend components with server-side logic
Participate in code reviews and contribute to a collaborative development environment
Skills:
Proficient in HTML, CSS, and JavaScript
Experience with modern JavaScript frameworks (e.g., React, Angular, or Vue)
Strong understanding of responsive design and cross-browser compatibility
Familiarity with version control systems (e.g., Git)
Knowledge of build tools and package managers (e.g., Webpack, npm)
Ability to translate design mockups and wireframes into code
Excellent problem-solving and debugging skills
Strong communication and collaboration skills
Attention to detail and a passion for delivering high-quality user experiences
Qualifications:
Bachelor's degree in Computer Science, Web Development, or a related field (or equivalent work experience)
Proven experience as a Frontend Developer or similar role
Portfolio showcasing previous frontend projects and development work is a plus


Position: Full-Stack Developer
Experience level: 5 + years
Location: Bangalore / Hyderabad
Tech stack: Node, Loopback, React
Essential Duties:
- Design and develop technical solutions that meet user needs with respect to functionality, performance, scalability, and reliability.
- Drive department best practices, guidelines implementation, and adhering to standards.
- Build and maintain medium-sized software platforms in the cloud.
- Build elegant, maintainable, well-documented, secure code.
Good to have:
- Development using a test-driven approach, AWS
Qualifications:
- 5+ years of progressive development experience as a Software Engineer.
- Bachelor's degree in Computer Science/Engineering or equivalent work experience.
- Strong hands-on development experience in Node JS and React.
- Hands-on Experience with RESTful Webservices/API and web-based applications is preferred.
- Experience implementing solutions using Agile delivery methodologies.
- Analyse client’s financial status (e.g., income, expenses and liabilities)
- Examine and suggest financial opportunities (e.g., insurance plans, investment strategies)
- Develop sound financial plan and budgets for clients according to their changing needs.
- Help clients implement their plans and carry out transactions.
- Present and sell suitable financial products and services.
- Build strong relationships to retain existing clients.
- Maintain updated knowledge of regulations, practices and financial products.
- Ability to do gap analysis and designing counter action plan (if needed)
- Periodic review with the client on his report as per set plan
- Portfolio rebalancing


Detailed JD:
Responsibilities:
- Interface with product owners and software architects to review and finalize requirements
- Participate in the full SDLC including analysis, design, development, testing, deployment, and support
of new features and applications
- Actively lead and participate in agile ceremonies (Standups, Refinements, Retrospectives, Planning,
and Requirement discussions)
- Communicate effectively, clearly, and thoroughly with the Scrum Team and Stakeholders
- Provide innovative solutions to complex problems
- Design, develop and modify software applications/systems according to specifications
- Develop technical documentation including services, object, and data model
- Create high quality code and perform code reviews
- Create unit and integration tests to ensure the code quality and functionality
- Proactively learn and share knowledge of technology and compare advantages and disadvantages of
alternative solutions/technologies
- Identify areas needing process improvements and see them through to resolution
- Support and coach other Developers, provide technical guidance
- Help onboard new team members
Tech Stack:
C#, .NET Core, XUnit, Entity Framework Core, MS SQL Server, PostgreSQL, Git, JIRA, Web API


- Augmenting, improving, redesigning, and/or re-implementing Dolat's low-latency/high-throughput production trading environment, which collects data from and disseminates orders to exchanges around the world
- Optimizing this platform by using network and systems programming, as well as other advanced techniques
- Developing systems that provide easy access to historical market data and trading simulations
- Building risk-management and performance-tracking tools
- Shaping the future of Dolat through regular interviewing and infrequent campus recruiting trips
- Implementing domain-optimized data structures
- Learn and internalize the theories behind current trading system
- Participate in the design, architecture and implementation of automated trading systems
- Take ownership of system from design through implementation
- Onboard and assist customers as needed with product demonstration, setup, and navigating software.
- Establish frequent touchpoints with the customer to improve customer experience.
- Review customer complaints and concerns and seek to improve all aspects of the customer experience.
- Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs
- Optimize existing processes within the company and actively enhance all Customer Success initiatives.
- Experience workinSeek to promote the value of the product and upsell services and products with brand image and promoting value through customer experience
- Assist in creating training courses and educational materials for customers and other members of the department.
- Schedule EBR meetings and establish clear retention goals and process milestones for the client to work toward.
- Minimize customer churn.
- You get an opportunity to permanently work from home and thus get more time to spend with your family and be safe in this pandemic
- Five days with flexible working hours
- Free Udemy business account to upskill your professional and technical skills
- Opportunity to work with your professional family and not only with the machines
- Employee friendly policies and processes
- No micro management
- Energetic work environment
- Great people support
- Health Insurance
- Leaders support to implement innovative ideas
- Good Pay master


