●Customer Support: Provide excellent service to players and address their inquiries or issues promptly.
● Payment Processing: Process secure and efficient payment and withdrawal transactions in compliance with financial regulations.
● Fraud Prevention: Implement measures to detect and prevent fraudulent activities by monitoring player accounts and transactions.
● Game Management: Coordinate with game providers to ensure a diverse and engaging game library, oversee game releases, updates, and maintenance.
● Responsible Gaming: Promote responsible gambling practices and implement self-exclusion and responsible gaming tools for players.
● Bank Verification: Process customers' deposits to ensure valid and official amounts are transferred to their accounts.
● Follow-up: Reach out to existing non-active players to inform them about the latest promotions they can avail of.
● VIP Customer Handling: Provide excellent service to VIP customers by engaging with them and updating them about the latest gaming promotions.
● Attracting New Players: Initiate new strategies to attract new players to choose our website.
● Personalized Customer Engagement: Engage with customers through personalized conversations.
● Sales Reporting and Forecasting: Update the Sales Monitoring System to understand trends and discover new sales tactics.
● Other tasks assigned by the Sales and Operation Head and Managers.
The specific responsibilities and requirements for a Customer Service Representative in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards
Work Experience Requirements
● Experience in Sales Data Analysis;
● Demonstrated high level of proficiency in MS Office (Excel and PowerPoint), creating and managing performance dashboard data visualization;
● Working knowledge/experience on Google Workspace (Google Sheets and Google Slides) is a plus;
● Experience in Data Visualization tools like Visual Studio, Tableau, Power BI is a plus;
● Strong analytical and problem-solving skills, and attention to detail;
● Excellent communication skills, both written and oral, and active listening skills;
● Motivated self-starter;
● Willing to learn;
● Must be willing to report onsite in Cambodia
About LNW TECHNOLOGY CO LTD
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Function: → Project Management
- Project Management
Responsibilities:
- Would be responsible for Program Management - Manage multiple challenging projects concurrently from initiation through execution and closure.
- Monitor project progress throughout the project life cycle, and communicate project status effectively to senior management through reports, presentations, and individual meetings.
- Build and provide direction to project teams, create and foster communication among team members
- Manage Kick- Meetings (geographical multi-vertical Fortune 1000 Global customers)
- Customer Engagement - coordinating with Internal and external stakeholders.
- Would enable Presales & Pilots for Tech Wins.
- Would support contract & SOW reviews & address prospect concerns during the sales process.
- Identify resource needs, constraints, and interdependencies.
- Capture and manage project risks and issues and associated mitigation strategies.
- Proactively engage other members and collaborate with the organization with specific subject knowledge to resolve issues or provide assistance.
- Monitor and control project budgets.
- Provide project management training, assistance, and mentoring on project management methodologies, tools, and techniques.
- Utilize analytical skills to make critical decisions and recommendations to solve project-related problems.
- Resource Planning & mentoring the internal team.
- Lead New Initiatives - Enable brainstorming sessions with the team to gather innovative approaches.
Requirements:
- Hands-on experience in project management roles and delivering multiple and complex projects.
- (Operations / Transitions / Migrations/ Supply Chain/ Procurement-S2P, P2P and S2C).
- Candidates having enterprise software background in the initial career phase and gradually moving to Project Management role.
- Experience in handling complex large projects and risk management.
- Excellent stakeholder management skills.
- Project artifacts Documentation and sign-off.
- Good at Team Management
- Excellent oral & written communication skills
- Should be proficient in client interactions.
Responsibilities:
- Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
- Design, build and maintain our social media presence
- Measure and report the performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Identify trends and insights, and optimize spend and performance based on the insights
- Brainstorm new and creative growth strategies
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to create landing pages and optimize the user experience
- Utilize the strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints
- Instrument conversion points and optimize user funnels
- Collaborate with agencies and other vendor partners
- Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
Frontend Engineer - Angular Developer
The Impact you will create in the Job:
Design and build beautiful UI’s using the Angular framework
As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.
You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.
You will get an opportunity to work with some of the best talent while learning from various highly-functional teams in the company.
Explore and design dynamic and compelling consumer experiences.
Work closely with the front-end team to implement versatile front-end solutions while embracing emerging technologies and pushing the limits of what a browser can do.
Suggest and implement improvements to existing product interfaces.
Ensure that all the assigned systems are performing to scale.
Command an impressive portfolio of the latest UI technologies
You will also collaborate with cross-functional teams to meet deliverables throughout the software development lifecycle and continuously identify areas of improvement.
What we look for?
Bachelor’s/Master’s degree in Computer Science/IT.
3-7 years of experience in designing and implementing high-performance web applications.
Proven expertise in front-end development and Angular.
Strong Knowledge in Angular 6/8 (Latest Version preferred).
Solid understanding of HTML/HTML5, CSS/CSS3, JQuery/JavaScript.
Proficiency working with REST API and JSON API.
Experience working on Reactive based forms.
Knowledge of NgRx.
Must be a self-starter and keen to explore new solutions.
Excellent team working and collaboration skills.
Solution oriented approach.
Good Hands-on in Linux OS, Git versioning.
Comfortable with tackling ambiguous problems and unblocking yourself.
Supporting today’s data driven business world, our client acts as a full-stack data intelligence platform which leverages granular and deep data from various sources, thus helping the decision-makers at the executive level. Their solutions include supply chain optimization, building footprints, track construction hotspots, real estate, and lots more.
Their work embeds geospatial analytics, location intelligence and predictive modelling in the foundations of economic modelling and evaluation theory to build data intelligence layers for their clients which include governments, multilateral institutions, and private organizations.
Headquartered in New Delhi, our client works as a team of economists, data scientists, geo-spatial analysts, etc. Their decision-support system includes Big-Data, predictive modeling, forecasting, socio economic dataset and many more.
As a Talent Acquisition Specialist, you will be responsible for coordinating with hiring managers to identify staffing needs and precise requirements.
What you will do:
- Supporting in building JDs & other hiring materials
- Devising and implementing sourcing strategies to build pipelines of potential applicants, including coordination with hiring agencies
- Creating and implementing end-to-end candidate hiring processes
- Working with hiring managers to ensure clear candidate/ interviewer expectations
- Building and managing onboarding protocols and checklists
Desired Candidate Profile
- MBA (HR) preferred
- Non-MBAs with 2+ years of experience in related fields can also apply
- Work experience in talent acquisition teams of start-ups or technology companies
- Familiarity with hiring portals & professional networks like LinkedIn
We are a pre-seed stage startup & have set aside a large ESOP for this role that will create significant wealth for the successful candidate.
Our core customer-facing product today is a native Android application. In addition to this, we are building internal tools for customer support, investment management, marketing analytics and business management. In the future, we plan to hugely expand the features in our core product, build iOS and web products, and continuously improve our internal tools to better serve our customers.
For our back-end, we use Node.js / MySQL / AWS. We are currently a 3-member engineering team (1 back-end, 1 Android, 1 full stack) led by our founding engineer and advised by a senior technology executive from a leading fintech company.
Key Responsibilities of the Role
- Design, develop, test, deploy, maintain, and improve our software applications
- Build reusable libraries and frameworks that support complex web applications
- Set-up our technology infrastructure and integrate with 3rd party applications
- Contribute to internal discussions around product features, roadmap and technologies used
- Mentor & recruit engineers to the team
- Set up processes related to engineering & product
Skills / Required Experience:
- B.Tech / M.Tech in Computer Science or equivalent, with solid foundational knowledge in at least two general programming languages, data structures, algorithms, system architecture, security and networking protocols.
- At least 6 years of back-end development experience in a software product company is required for this role.
- Exposure to modern software development processes, multiple front-end and back-end technologies, and open-source software.
- Proficiency with tools like Gitlab/Jira/Firebase, as well as AWS and commonly used database systems etc. is required
- Experience in an early-stage startup or having founded your own startup would be good to have (but not necessary).
We are looking for an SEO Analyst to join our Marketing team and help us build a strong online presence.
- Check Google Analytics and Keyword Rankings on daily basis.
- Manage both on-page SEO and off-page SEO Teams
- Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
- Strong awareness on Google Algorithm Updates
- Work with the development team to ensure SEO best practices are properly implemented on newly developed code.
- Perform ongoing keyword discovery, expansion and optimization.
- Develop and implement link building strategy.
- Manage webmaster accounts, notifications and implement best practices.
- Conduct competition analysis, prepare reports on findings and share the results with internal stakeholders.
- Stay up-to-date with the latest trends and changes with SEO and major search engines.
- You will hold the beacon for development and user experience at a company while helping us scale from 3 million users to 50 million users
- Build performance and effective new features by participating in the overall application lifecycle
- Build modular, reusable, performant, and optimal features both in frontend and backend
- Code, debug, troubleshoot, deliver
- Help maintain and improve existing data structures while planning and implementing new model data structures for scalability
- Continuously improve stability and performance of company’s tech platform
- Be the user’s voice and help make product decisions
- Exhibits knowledge and behavior to adopt Information Security and Privacy practices at their work.
- 1 - 4 years experience as a Full-Stack Developer
- In-depth understanding of the entire web development process (design, development, and deployment)
- Proficiency with Nodejs, MongoDB, AWS.
- Proficiency with front-end languages (e.g. HTML, JavaScript, and CSS)
- Team Building & Leadership
- Want to interact with all levels of the company including senior leaders and cross-functional teams
- Love problem solving and thrive on handling multiple projects and tasks
- Foster strong professional relationships with the full organization
- Sense of ownership and pride in your performance and its impact on the company’s success
Job Description
-
Maintain quality and ensure the responsiveness of applications.
-
Hands on experience on ReactJS , JS frameworks, Angular JS (nice to have)
-
Understanding of Material Design and Accessibility
-
Hands on experience with HTML5 & CSS3.
-
Ensure that software meets or exceeds specified standards and end-user requirements
-
Handling end to end UI development, Unit Testing for the project.
-
Build reusable code and libraries for future use
-
Optimize application for maximum speed and scalability
About the Internship:Selected intern's day-to-day responsibilities include:
1. Coordinating with the founders and setting up meetings with the clients
2. Pitching products to the target customers and onboarding them
3. Doing client management
Only those candidates can apply who: are available for full time (in-office) internship for duration of 3 months and have relevant skills and interests
** Women willing to start/restart their career can also apply.*
Freshers looking for jobs may also apply.
Stipend:INR ₹10000 /Month
Other perks:Certificate, Letter of recommendation, Job offer (On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 3 to 4 Lac/annum).
Skills required:English Proficiency (Spoken) and Hindi Proficiency (Spoken)