Customer Service Representative

EDUCATION & EXPERIENCE :

- A professional degree in Computer Science from a reputable institution, backed by a consistent academic record.

- A knack for problem-solving, data structures, and algorithms.

- Proficiency in ElasticSearch.

- 6+ years of hands-on development experience, primarily in building products for large enterprises.

- Exceptional communication skills.

- Mastery in Java programming; familiarity with Python is a plus.- Experience with Spring Boot.

- Practical knowledge of one or more cloud-based technologies (e.g., ElasticSearch, Storm, Hazelcast, MongoDB, Ceph, Kafka) is highly desirable.

- Expertise in building concurrent and/or parallelized, highly performant scalable applications.

- A track record of identifying and addressing complex issues in scalable deployments.

- Exposure to Service-Oriented Architecture (SOA) and Test-Driven Development (TDD) is an added advantage.

ROLES & RESPONSIBILITIES :

- Dive deep into technical aspects (Analysis, Design & Implementation) as required.

- Take complete ownership of features within the product.

- Engage in debates and detailed discussions about functional and non-functional requirements with our Product Management team.

- Collaborate with the team to design solutions, seeking stakeholder input before implementation.

- Create essential artifacts such as functional specifications and detailed designs for your assigned features.

- Implement intricate features with an unwavering commitment to quality, following the Test- Driven Development (TDD) process.

- Maintain open lines of communication, promptly reporting risks and progress to your supervising manager.

- Share your expertise and mentor team members.

- Provide support by troubleshooting and creating Root Cause Analysis (RCA) for production issues, subsequently working on short-term and long-term solutions.

Job Description:

Title: Senior Project Manager

Location: Fully-remote

Experience: 4 to 5+ Years

Academics: A bachelor's degree in IT, computer science, business management, or a related field. Any relevant project management related experience.

We are seeking a highly skilled and experienced Senior Project Manager to join our dynamic team. As a Senior Project Manager, you will be responsible for leading and managing projects from inception to successful completion. This is a fully remote position, allowing you to work from anywhere in the world.

Responsibilities:

• Lead and oversee the planning, execution, and delivery of complex projects, ensuring adherence to timelines, budgets, and quality standards.
• Collaborate with cross-functional teams, including developers, designers, and stakeholders, to define project goals, scope, and deliverables.
• Utilize your expertise in React, Node, and AWS to provide technical guidance and ensure the successful implementation of projects.
• Develop and maintain comprehensive project plans, including resource allocation, task assignments, and milestones.
• Identify and mitigate project risks by implementing effective risk management strategies and contingency plans.
• Demonstrate strong leadership skills to inspire and motivate project team members, fostering a collaborative and high-performing work environment.
• Monitor and control project budgets, track expenses, and provide accurate financial reports to stakeholders.
• Make informed decisions under pressure, considering project constraints, business objectives, and stakeholder expectations.
• Effectively communicate project progress, status updates, and issues to stakeholders, ensuring transparency and alignment throughout the project lifecycle.

Requirements:

• Bachelor's degree in IT, computer science, business management, or a related field.
• Minimum of 4 to 5+ years of experience in project management, preferably in the IT industry.
• Strong proficiency in React, Node, and AWS, with a solid understanding of their integration and deployment in project environments.
• Demonstrated experience in managing complex projects, including successful delivery within defined timelines and budgets.
• Excellent business acumen, with the ability to understand and align project objectives with organizational goals.
• Proven leadership skills, with the ability to inspire and guide project teams to achieve desired outcomes.
• Exceptional self-management and team-management skills, ensuring effective collaboration and accountability.
• Ability to effectively monitor and control project budgets, tracking expenses and making data-driven decisions to optimize resource allocation.
• Excellent decision-making skills, even under pressure, considering project constraints, risks, and business priorities.

We offer a competitive salary range of 6-8LPA (lakhs per annum), commensurate with experience and qualifications.

Join our team of talented professionals and play a crucial role in driving the successful delivery of cutting-edge projects. Apply today with your updated resume and showcase your expertise in project management and technical skills.

Job Type: Full-time

Salary: ₹600,000.00 - ₹800,000.00 per year

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Project management: 4 years (Required)

I Hope you doing great!

I came across your profile and am impressed with your background. I wanted to reach out regarding Lead/.Net Full stack developer. Based on your profile, I think you would be a great fit! If you are interested in hearing more, I would love to connect and give you more information.

Position: Lead/.Net Full stack developer

Location: Hyderabad, Telangana, India

Job Type: Permanent (full-time)

Company Overview:

About Wallero:

We are a Seattle-based company specializing in product engineering, software development, and technology services. With offices in the U.S., Canada, Bulgaria, and India (specifically, Manjeera Trinity Corporate, JNTU-Hitech City Road, adjacent to LULU Mall in Hyderabad), we provide comprehensive solutions to our global clientele.

As a Microsoft Gold partner company, Wallero is committed to delivering exceptional services and innovative solutions in the technology space. For a detailed overview of our company, please visit: https://wallero.com/aboutus/

Wallero Culture:

At Wallero, we foster a vibrant and inclusive culture that values collaboration, innovation, and professional growth. We believe in creating an environment where every team member can thrive and contribute meaningfully to our projects and initiatives. Explore more about our culture and career opportunities at: https://wallero.com/careers/

Key Responsibilities:

• Experience with C#, .Net, Azure DevOps, Angular.
• Build, Maintain and Integrate applications developed in different tech stack MVC, .Net, C#, SQL, Azure Stack
• Design and implement build-deployment-test automation.
• Microservices, Database design and implementation for
• relational and non-relational databases.
• Excellent interpersonal, verbal, and written communication skills.

Why Wallero?

·      Founded by technologists from Microsoft, Wallero has established a strong reputation for building amazing products, applications and cloud solutions for enterprises and municipalities in the US and Worldwide

·      At Wallero, products and solutions are developed for Enterprises who demand the industry’s best in cutting-edge technologies. Whether it’s Internet of Things, Custom Mobile Apps, or Public Cloud, your career at Wallero will enable you to have hands-on experience in delivering customer delight while enhancing your career growth by working with the latest and best in technology.                                                                                                                                                                                      

·      Our culture encourages initiative and growth while promoting the ability to take on new opportunities and working on new technology.

·      Wallero’s culture is one of collaboration and teamwork – always encouraging individual and team contributions.

·      Employees work in a respectful environment and can work on the projects that align with their career and technology interests.

If you believe you have the skills and experience necessary for this role and are excited about contributing to our team, we would love to hear from you.

Experience in Technical writing: 5 - 9 Years

Notice period : 0-30 Days

Location: Jaipur / Jodhpur (Initially Remote) 

Requirements:

- Writing, editing and proofreading website content.

- Write Articles, Blogs, Social media,  Forum and other SEO best practices.

- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.

- Understanding of Web publishing requirements.

- Experience in creating content for the web and growing a social audience.

- Editorial mindset with an ability to predict audience preferences.

- Expertise in social media platforms.

- Collaborate with multiple teams to develop compelling content plans.

- Ability to deliver high-quality documentation paying attention to details.  

- Basic Knowledge of technical terminologies.

- Excellent communication skills in English both written and spoken.

About us:

Zemoso Technologies is a Software Product Market Fit Studio that brings silicon valley style

rapid prototyping and rapid application builds to Entrepreneurs and Corporate innovation. We offer Innovation as a service and work on ideas from scratch and take it to the Product Market Fit stage using Design Thinking->Lean Execution->Agile Methodology.

We were featured as one of Deloitte's Fastest 50 growing tech companies from India thrice (2016,2018 and 2019). We were also featured in Deloitte Technology Fast 500 Asia Pacific both in

2016 and 2018.

We are located in Hyderabad, India, and Dallas, US. We have recently incorporated another office in Waterloo, Canada.

Our founders have had past successes - founded a decision management company acquired by SAP AG (now part of Hana Big data stack & NetWeaver BPM), the early engineering team of Zoho(a leading billion $ SaaS player) & some Private Equity experience.

Marquee customers along with some exciting start-ups are part of our clientele.

What You will do

● Create beautiful software experiences for our clients using design thinking, Lean and agile methodology.

● Work on software products designed from scratch using the latest cutting-edge technologies, platforms and languages such as JAVA, python, Javascript, GoLang and Scala.

● Work in a dynamic, collaborative, transparent, non-hierarchical culture.

● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.

● Help to grow the next generation of developers and have a positive impact on the industry.

Basic Qualifications

● Experience: 4+ years.

● Hands-on development experience with a broad mix of languages such as JAVA, Python, Javascript, etc.

● Server-side development experience mainly in JAVA.

● UI development experience in ReactJS or AngularJS or PolymerJS or EmberJS or Jquery, etc. is good to have.

● Passion for software engineering and following the best coding concepts.

● Good to great problem-solving and communication skills.

Nice to have Qualifications

● Product and customer-centric mindset.

● Great OO skills, including design patterns.

● Experience with DevOps, continuous integration & deployment.

● Exposure to big data technologies, Machine Learning and NLP will be a plus.

Benefits

● Competitive salary.

● Work from anywhere.

● Learning and gaining experience rapidly.

● Reimbursement for basic working set up at home.

● Insurance (including top-up insurance for COVID).

Location

Remote - work from anywhere.

Job Title:– Customer relationship Manager

Location: Bangalore

About AbleCold Logistics: (www.ablecold.com)

We are India's fastest-growing integrated end-to-end cold chain solutions company. Within a short span of time, with our asset-light model and strong diverse operations experience, we have disrupted the cold chain space and solved several unique problems that had never been addressed over decades. Our ability to create cold chain solutions depending on our customers’ needs and maintain operational excellence while being frugal has rewarded us with being compared to the largest players in the cold chain industry by several market analysts and investment firms.

Our customer base includes some of the largest brands in India in quick commerce, quick service restaurants, seafood, ice creams, and frozen food. Our core team members have a diverse set of experience across several industries and startups/corporates and are alumni from prestigious institutions such as IITs, IIMs and Harvard Business School.

AbleCold is at an inflexion point and for the next phase of rapid growth, we are seeking individuals with high-energy, highly motivated to work in ambiguity, and interpersonal and cross-functional skills to join our team.

Role and Responsibilities:

●       The ideal candidate should have a solid understanding of customer relationship management principles, excellent communication skills, and a passion for delivering exceptional customer service

●       Serve as the main point of contact for customers, addressing their inquiries, concerns, and requests in a timely and professional manner.

●       Collaborate with internal teams, such as sales, marketing, and product development, to ensure seamless customer experiences.

●       Maintain accurate and up-to-date customer records, interactions, and communications

Required skills/experience:

●       High energy with a zeal to build a business from scratch and have a sense of ownership.

●       Willingness to roll your sleeves and hustle for ad-hoc problem solving whenever the operational need arises.

●       Strong team player with the ability to work independently and collaborate with cross-functional teams.

Benefits of Working at AbleCold Logistics:

●      Be part of a high growth start-up

●      Steep learning curve - we believe in learning by doing

●      Work with Mentors and true innovators from Harvard Business School, IITs, IIMs and ISB. Founders and employees work together; there's no middle management, so you learn from the best.

●      Empowering place to be in - We believe that each individual brings in a new perspective and new ideas. You will have the opportunity to implement your ideas and try out experiments and pilot projects.

●      Meritocratic culture - Your work will be recognised as will your failures. You will be instilled with the value of creativity, hard work and ownership.

Job Title: Lead – Product Engineering

About SalesPanda, a unit of Bizight Solutions Private limited

SalesPanda is a Sales & Marketing Automation Platform to help companies grow their business directly as well as through their channel partners. With features like Content Marketing, Social Media Marketing, Email Marketing, Lead Management, Website Activity Tracking, it acts as an integrated platform to manage sales & marketing efforts. We work predominantly with insurance and financial services companies to automate digital marketing for their channel partners.

SalesPanda is a product of Bizight Solutions a reputed B2B Digital Agency with decades of sales and marketing experience. The company has a decade long experience and works with premium clients like IBM, AWS, HDFC, Aditya Birla, MaxLife, ICICI Home Finance Ingram, Redington, and many more.

Experience Required: 8-12 years
Education: Full-time Graduation in relevant IT stream (BE in CS/B.Tech CS) is mandatory.

Job Profile

We are looking for young and energetic technical folks who are willing to take up the challenge of leading the technical roadmap and the architecture of a fast-growing SaaS product.

The current role is for “Lead– Product Engineering for SalesPanda” and it requires the candidate to technically lead the product (SalesPanda) architecture, infrastructure, and application both. The infrastructure is hosted on AWS and the application is on LAMP. The candidate needs to have a good understanding and preferably hands-on experience of:

• Design and development of LAMP-based SaaS and Mobile product
• Software development lifecycle including source code control, issue tracking, version management, unit, and integration testing
• Understanding of AWS Cloud deployment and technologies like Lambda etc
• Performance tuning of database and application code
• Queuing solutions like AWS SQS, RabbitMQ etc
• Web/Mobile Security and Vulnerability Testing
• Third-party API integration
• Enhancing code coverage and quality through automated frameworks and tools.
• GIT and Jira processes

Experience in working with BFSI clients will be an added advantage.

Roles and Responsibilities

The candidate is expected to perform the following

• Review and optimize product architecture
• Optimize the product scalability and performance – this would involve working with the development and testing team and implement innovative ways to scale.
• Improve Development/ QA processes
• Plan best practices and also work hands-on on new features to check viability before handing over to development teams – e.g. API for email integration, CRM integration, Social media APIs
• Study AWS infrastructure setup and plan optimization
• Review application security and plan/implement the roadmap with the security team.

Skills Required:

• Must have hands-on experience of the language core PHP and framework Laravel, MySQL
• Experience in building cloud (AWS) solutions
• Must have worked with distributed systems and understand caching, queue management, and message brokering.
• Should have good knowledge of stateless applications and has worked with the auto-scaled environment on the cloud
• Should understand serverless concepts e.g. AWS Lambda etc.
• Must be a hands-on techie who can lead the team from the front.
• Implement new tools and technologies to further improve product stability
• Understanding of Integration of Email, Instagram, WhatsApp, Facebook, and other APIs
• Familiarity with security technologies, processes, and concepts such as Authentication and Authorization, Static Code Analysis, penetration testing methods
• Experience with common application security issues and remediation
• An understanding of performance engineering especially SQL tuning Unit and Integration testing frameworks and tools
• Experience in using source code control tools like Git

Employment Type: Full Time, 5 days a week

Compensation : As per industry standards

Job Location: Nehru Place, New Delhi

Visit http://www.bizight.com/">www.bizight.com and http://www.salespanda.com/">www.salespanda.com to know more about us.

If you are a technology enthusiast, we have the perfect job for you! We are looking for Node.Js Developers to join our agile team of professionals.

Responsibilities:

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Requirements:

• Bachelor's degree in computer science, information science, or similar.
• At least two years' experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.

• Work with developers to build out CI/CD pipelines, enable self-service build tools and reusable deployment jobs. Find, explore, and advocate for new technologies for enterprise use.
• Automate the provisioning of environments
• Promote new DevOps tools to simplify the build process and entire Continuous Delivery.
• Manage a Continuous Integration and Deployment environment.
• Coordinate and scale the evolving build and cloud deployment systems across all product development teams.
• Work independently, with, and across teams. Establishing smooth running. environments are paramount to your success, and happiness
• Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the[1]box thinking, teamwork, self-organization, and diversity.

Technical Skills

• Experience with AWS multi-region/multi-AZ deployed systems, auto-scaling of EC2 instances, CloudFormation, ELBs, VPCs, CloudWatch, SNS, SQS, S3, Route53, RDS, IAM roles, security groups, cloud watch
• Experience in Data Visualization and Monitoring tools such as Grafana and Kibana
• Experienced in Build and CI/CD/CT technologies like GitHub, Chef, Artifactory, Hudson/Jenkins
• Experience with log collection, filter creation, and analysis, builds, and performance monitoring/tuning of infrastructure.
• Automate the provisioning of environments pulling strings with Puppet, cooking up some recipes with Chef, or through Ansible, and the deployment of those environments using containers, like Docker or Rocket: (have at least some configuration management tool through some version control).

Qualifications:

• B.E/ B.Tech/ M.C.A in Computer Science, Electronics and Communication Engineering, Electronics and Electrical Engineering.
• Minimum 60% in Graduation and Post-Graduation.
• Good verbal and written communication skills