Customer Service Representative

What you'll do:

• Mandatory - Experience & hands-on experience in setting up, optimizing, and securing analytical distributed data sources such as ClickHouse, Druid, or similar distributed database systems. Intermidiate DBA skills required.
• Deploy, configure, and maintain Kubernetes clusters for our microservices architecture.
• Utilize Git and Helm for version control and deployment management.
• Implement and manage monitoring solutions using Prometheus and Grafana.
• Work on continuous integration and continuous deployment (CI/CD) pipelines.
• Containerize applications using Docker and manage orchestration.
• Manage and optimize AWS services, including but not limited to EC2, S3, RDS, and AWS CDN.
• Maintain and optimize MySQL databases, Airflow, and Redis instances.
• Write automation scripts in Bash or Python for system administration tasks.
• Perform Linux administration tasks and troubleshoot system issues.
• Utilize Ansible and Terraform for configuration management and infrastructure as code.
• Demonstrate knowledge of networking and load-balancing principles.
• Collaborate with development teams to ensure applications meet reliability and performance standards.

Additional Skills (Good to Know):

• Familiarity with ClickHouse and Druid for data storage and analytics.
• Experience with Jenkins for continuous integration.
• Basic understanding of Google Cloud Platform (GCP) and data center operations.

Who you are:

• Minimum 3 years of experience in a Site Reliability Engineer role or similar.
• Proven experience with Kubernetes, Git, Helm, Prometheus, Grafana, CI/CD, Docker, and microservices architecture.
• Strong knowledge of AWS services, MySQL, Airflow, Redis, AWS CDN.
• Proficient in scripting languages such as Bash or Python.
• Hands-on experience with Linux administration.
• Familiarity with Ansible and Terraform for infrastructure management.
• Understanding of networking principles and load balancing.
• Bachelor's degree in Computer Science, Information Technology, or a related field.

Job Title: Product Owner / Product Manager

📍 Location: Hyderabad

🕓 Employment Type: Contract

🧠 Experience Required: 10+ Years

Job Purpose

We are seeking an experienced Product Owner / Product Manager  to lead a team responsible for the design, development, deployment, and continuous improvement of global application products and integration platforms.

This role provides functional and technical expertise across multiple enterprise technologies — including BAI MQFT, BizTalk, MuleSoft, OpenText, Solace, and TWS (Tivoli Workload Scheduler) — ensuring delivery excellence, operational stability, and business alignment.

As part of the Global Applications Service Delivery Team, the Product Owner will collaborate with stakeholders across regions, manage vendor relationships, and drive Agile and ITIL-based service delivery and product management practices.

Key Responsibilities

Product & Service Ownership

• Own the end-to-end lifecycle management of integration and application services (BAI MQFT, BizTalk, MuleSoft, OpenText, Solace, TWS).
• Lead design, development, deployment, and support of global IT solutions aligned with business strategies.
• Drive continuous improvement and ensure products evolve effectively to meet changing business needs.
• Maintain awareness of industry trends and emerging technologies to recommend innovative, cost-effective solutions.

Delivery & Vendor Management

• Manage 3rd-party vendors, ensuring delivery excellence through defined SLAs, KPIs, and performance metrics.
• Oversee service delivery operations, ensuring availability, reliability, and performance standards are met.
• Serve as the primary escalation point for business demands and critical incidents.

Leadership & Team Development

• Lead and mentor a global team (up to 10 associates plus vendor resources), fostering a high-performance, collaborative environment.
• Develop talent and succession plans to ensure sustainability of technical and business expertise.
• Promote Agile methodologies and DevOps practices, acting as a role model for collaborative and adaptive behaviors.

Stakeholder Management

• Collaborate with business stakeholders, IT leadership, and cross-functional teams (Platform, Database, Security, Deployment, etc.) to align IT solutions with business goals.
• Provide regular progress updates to stakeholders on demands, deliverables, and service performance.
• Build and sustain a network of key users, functional experts, and product owners globally.

Governance & Financial Management

• Manage product area budgets, ensuring cost optimization and transparency.
• Contribute to strategic planning and support the HUB Talent Pipeline strategy.
• Ensure compliance with IT governance, risk management, and service introduction frameworks.

Qualifications & Experience

Education:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

Experience:

• Minimum 10+ years of experience in SAP ABAP development and product management.
• Strong technical and functional knowledge of integration technologies:
• BAI MQFT, Microsoft BizTalk, MuleSoft, OpenText, Solace, TWS (Tivoli Workload Scheduler)
• Experience managing global IT delivery teams and vendor resources.
• Exposure to FMCG (Fast-Moving Consumer Goods) industry preferred.
• Proven experience with Agile, Scrum, ITIL, DevOps frameworks.
• Certifications in ITIL, Agile/Scrum, PMI, or DevOps will be an advantage.

Key Competencies

Technical & Functional Skills:

• Product Lifecycle Management
• Service Delivery & ITIL Processes
• Stakeholder Relationship Management
• Vendor Management
• Service Level Management (SLM)
• Agile / Scrum / DevOps Methodologies
• SAP ABAP Expertise

Leadership & Behavioral Competencies:

• Strategic Thinking & Problem Solving
• Team Building & Talent Development
• Customer-Centric Mindset (“Zero Distance to Customer”)
• Dealing with Ambiguity & Complex Challenges
• Strong Communication & Collaboration Skills

Job Overview :

We are looking for an experienced PL/SQL Developer to join our Professional Services team. The role involves developing and configuring enterprise-grade solutions, supporting clients during testing, and collaborating with internal teams. Candidates with strong expertise in PL/SQL and Unix/Linux are preferred, along with exposure to cloud, DevOps, or financial domains.

Key Responsibilities

• Develop and configure software features as per design specifications and enterprise standards.
• Interact with clients to resolve technical queries and support User Acceptance Testing (UAT).
• Collaborate with internal R&D, Professional Services, and Customer Support teams.
• Occasionally work at client sites or across different time zones.
• Ensure secure, scalable, and high-quality code.

Must-Have Skills

• Strong hands-on experience in PL/SQL, SQL, and Databases (Oracle, MS-SQL, MySQL, Postgres, MongoDB).
• Proficiency in Unix/Linux commands and shell scripting.

Nice-to-Have Skills

• Basic understanding of DevOps tools (Jenkins, Artifactory, Docker, Kubernetes).
• Exposure to Cloud environments (AWS preferred).
• Awareness of Python programming.
• Experience in AML, Fraud, or Financial Markets domain.
• Knowledge of Actimize (AIS/RCM/UDM).

Education & Experience

• Bachelor’s degree in Computer Science, Engineering, or equivalent.
• 4–8 years of overall IT experience, with 4+ years in software development.
• Strong problem-solving, communication, and customer interaction skills.
• Ability to work independently in time-sensitive environments.

 Job Overview 

We are seeking a highly skilled Fullstack Developer with expertise in Angular for front-end development and NestJS with TypeScript for back-end development. The ideal candidate will be responsible for building, testing, and maintaining robust, scalable, and secure web applications. You will also manage databases like PostgreSQL and MongoDB, ensuring efficient data management and seamless integration between client-side and server-side systems. 

This role requires a strong understanding of the full web development lifecycle, from designing intuitive user interfaces to developing efficient server logic and implementing security best practices. 

Key Responsibilities 

● Design, develop, and maintain front-end and back-end components using Angular, NestJS, and TypeScript. 

● Collaborate with team members to ensure seamless integration between front-end and back-end services. 

● Develop, optimize, and manage databases (PostgreSQL and MongoDB). 

● Create and maintain RESTful and GraphQL APIs to support front-end applications. 

● Optimize applications for speed, scalability, and user experience. 

● Implement and validate UI/UX designs on the front-end. 

● Write clean, testable, and maintainable code, following industry best practices. 

● Debug and troubleshoot issues across the full stack, ensuring compatibility across browsers and devices. 

● Apply security best practices, including authentication, authorization, and data protection. 

● Participate in code reviews, providing and receiving constructive feedback. 

● Stay updated on emerging technologies and trends to enhance development practices. 

● Contribute actively in Agile/Scrum ceremonies (sprint planning, daily stand-ups, retrospectives). 

Skills & Qualifications 

● Strong proficiency in Angular, TypeScript, HTML5, CSS3, and JavaScript. 

● Hands-on experience with NestJS and back-end development in TypeScript. 

● Solid understanding of PostgreSQL and MongoDB (database design, optimization, and management). 

● Proficiency in RESTful and GraphQL API development and integration. 

● Knowledge of asynchronous programming and event-driven architecture. 

● Familiarity with Docker, Kubernetes, and deployment workflows. 

● Knowledge of security best practices for web applications. 

● Experience with Git and Agile methodologies. 

● Ability to write and maintain unit and integration tests. 

● Strong problem-solving and troubleshooting skills across the full stack. 

● Excellent communication and collaboration abilities. 

● Bachelor’s degree in Computer Science, IT, or equivalent practical experience. 

POSITION:

Senior Data Engineer

The Senior Data Engineer will be responsible for building and extending our data pipeline architecture, as well as optimizing data flow and collection for cross functional teams. The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys working with big data and building systems from the ground up.

You will collaborate with our software engineers, database architects, data analysts and data scientists to ensure our data delivery architecture is consistent throughout the platform. You must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. The right candidate will be excited by the prospect of optimizing or even re-designing our company’s data architecture to support our next generation of products and data initiatives.

What You’ll Be Doing:

● Design and build parts of our data pipeline architecture for extraction, transformation, and loading of data from a wide variety of data sources using the latest Big Data technologies.

● Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.

● Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.

● Work with machine learning, data, and analytics experts to drive innovation, accuracy and greater functionality in our data system.

Qualifications:

● Bachelor's degree in Engineering, Computer Science, or relevant

field.

● 10+ years of relevant and recent experience in a Data Engineer role.

● 5+ years recent experience with Apache Spark and solid understanding of the fundamentals.

● Deep understanding of Big Data concepts and distributed systems.

● Strong coding skills with Scala, Python, Java and/or other languages and the ability to quickly switch between them with ease.

● Advanced working SQL knowledge and experience working with a variety of relational databases such as Postgres and/or MySQL.

● Cloud Experience with DataBricks

● Experience working with data stored in many formats including Delta Tables, Parquet, CSV and JSON.

● Comfortable working in a linux shell environment and writing scripts as needed.

● Comfortable working in an Agile environment

● Machine Learning knowledge is a plus.

● Must be capable of working independently and delivering stable,

efficient and reliable software.

● Excellent written and verbal communication skills in English.

● Experience supporting and working with cross-functional teams in a dynamic environment.

REPORTING: This position will report to our CEO or any other Lead as assigned by Management.

EMPLOYMENT TYPE: Full-Time, Permanent LOCATION: Remote (Pan India) SHIFT TIMINGS: 2.00 pm-11:00pm IST

WHO WE ARE:

SalesIntel is the top revenue intelligence platform on the market. Our combination of automation and researchers allows us to reach 95% data accuracy for all our published contact data, while continuing to scale up our number of contacts. We currently have more than 5 million human-verifi ed contacts, another 70 million plus machine processed contacts, and the highest number of direct dial contacts in the industry. We guarantee our accuracy with our well-trained research team that re-verifi es every direct dial number, email, and contact every 90 days. With the most comprehensive contact and company data and our excellent customer service, SalesIntel has the best B2B data available. For more information, please visit – www.salesintel.io

WHAT WE OFFER: SalesIntel’s workplace is all about diversity. Different countries and cultures are represented in our workforce. We are growing at a fast pace and our work environment is constantly evolving with changing times. We motivate our team to better themselves by offering all the good stuff you’d expect like Holidays, Paid Leaves, Bonuses, Incentives, Medical Policy and company paid Training Programs.

SalesIntel is an Equal Opportunity Employer. We prohibit discrimination and harassment of any type and offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Skills: C++, QT, UI, TCP/IP, HTTP/HTTPS, Networking Protocols

Branch: Computer Science (B.E/B.tech)

Location: Bangalore (Work from Office)

Experience- 1-5yrs

We are looking for a Human Resources Manager that is committed to providing our staff members with exceptional work experience. From the moment of hire until the time they leave the organization, we want employees to be engaged in their jobs. Our ideal candidate will be skilled in managing compensation, benefits, recognition, training, performance management and employee relations in a manner that retains staff members long-term and builds our employer brand.

Note: We are not looking for Plant HR, Corporate Experience is Preferred.

Job Profile: HR Manager

Required Experience: 5-7 years of experience with Payroll Management, Employee Engagement, Compliance, etc.

Location: Alkapuri, Vadodara (On-Site)

Schedule: US Shift (7PM to 4AM)

Salary: 6-8 LPA (Depending on the profile)

Job Responsibilities:

Develop and implement HR strategies and initiatives aligned with the overall business strategy.

Bridge management and employee relations by addressing demands, grievances or other issues.

Support current and future business needs through the development, engagement, motivation and preservation of human capital.

Develop and monitor overall HR strategies, systems, tactics and procedures across the organization. Ensure legal compliance throughout human resource management.

Report to management and provide decision support through HR metrics.

Maintain pay plan and benefits program. Oversee and manage a performance appraisal system that drives high performance.

• Must Have 3-4 Experience in SSIS, Mysql
• Good Experience in Tableau
• Experience in SQL Server.
• 1+ year of Experience in Tableau
• Knowledge of ETL Tool
• Knowledge of Dataware Housing

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.