Customer Service Representative

at LNW TECHNOLOGY CO LTD

Customer Service Representative

LNW TECHNOLOGY CO LTD

Customer Service Representative

at LNW TECHNOLOGY CO LTD

Posted by Joys Thong

2 - 5 yrs

₹1L - ₹7L / yr

cambodia

Skills

Communication Skills

Microsoft Office

Data Visualization

Problem solving

Active listening

Attention to detail

●Customer Support: Provide excellent service to players and address their inquiries or issues promptly.

● Payment Processing: Process secure and efficient payment and withdrawal transactions in compliance with financial regulations.

● Fraud Prevention: Implement measures to detect and prevent fraudulent activities by monitoring player accounts and transactions.

● Game Management: Coordinate with game providers to ensure a diverse and engaging game library, oversee game releases, updates, and maintenance.

● Responsible Gaming: Promote responsible gambling practices and implement self-exclusion and responsible gaming tools for players.

● Bank Verification: Process customers' deposits to ensure valid and official amounts are transferred to their accounts.

● Follow-up: Reach out to existing non-active players to inform them about the latest promotions they can avail of.

● VIP Customer Handling: Provide excellent service to VIP customers by engaging with them and updating them about the latest gaming promotions.

● Attracting New Players: Initiate new strategies to attract new players to choose our website.

● Personalized Customer Engagement: Engage with customers through personalized conversations.

● Sales Reporting and Forecasting: Update the Sales Monitoring System to understand trends and discover new sales tactics.

● Other tasks assigned by the Sales and Operation Head and Managers.

The specific responsibilities and requirements for a Customer Service Representative in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards

Work Experience Requirements

● Experience in Sales Data Analysis;

● Demonstrated high level of proficiency in MS Office (Excel and PowerPoint), creating and managing performance dashboard data visualization;

● Working knowledge/experience on Google Workspace (Google Sheets and Google Slides) is a plus;

● Experience in Data Visualization tools like Visual Studio, Tableau, Power BI is a plus;

● Strong analytical and problem-solving skills, and attention to detail;

● Excellent communication skills, both written and oral, and active listening skills;

● Motivated self-starter;

● Willing to learn;

● Must be willing to report onsite in Cambodia

●Customer Support: Provide excellent service to players and address their inquiries or issues promptly.

● Payment Processing: Process secure and efficient payment and withdrawal transactions in compliance with financial regulations.

● Fraud Prevention: Implement measures to detect and prevent fraudulent activities by monitoring player accounts and transactions.

● Game Management: Coordinate with game providers to ensure a diverse and engaging game library, oversee game releases, updates, and maintenance.

● Responsible Gaming: Promote responsible gambling practices and implement self-exclusion and responsible gaming tools for players.

● Bank Verification: Process customers' deposits to ensure valid and official amounts are transferred to their accounts.

● Follow-up: Reach out to existing non-active players to inform them about the latest promotions they can avail of.

● VIP Customer Handling: Provide excellent service to VIP customers by engaging with them and updating them about the latest gaming promotions.

● Attracting New Players: Initiate new strategies to attract new players to choose our website.

● Personalized Customer Engagement: Engage with customers through personalized conversations.

● Sales Reporting and Forecasting: Update the Sales Monitoring System to understand trends and discover new sales tactics.

● Other tasks assigned by the Sales and Operation Head and Managers.

The specific responsibilities and requirements for a Customer Service Representative in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards

Work Experience Requirements

● Experience in Sales Data Analysis;

● Demonstrated high level of proficiency in MS Office (Excel and PowerPoint), creating and managing performance dashboard data visualization;

● Working knowledge/experience on Google Workspace (Google Sheets and Google Slides) is a plus;

● Experience in Data Visualization tools like Visual Studio, Tableau, Power BI is a plus;

● Strong analytical and problem-solving skills, and attention to detail;

● Excellent communication skills, both written and oral, and active listening skills;

● Motivated self-starter;

● Willing to learn;

● Must be willing to report onsite in Cambodia

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About LNW TECHNOLOGY CO LTD

Founded :

2022

Type :

Products & Services

Size :

0-20

Stage :

Bootstrapped

About

N/A

Company social profiles

N/A

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Good knowledge of Java oops concepts
Eclipse & ANT based build system
Knowledge about MVP, Dependency Injection, Dagger, ORM & retrofit is a plus.

Skills/ Abilities:

Must be high-energy, detail-oriented, and proactive and have the ability to function under pressure in an independent environment.
Possesses good communication skills -- both verbal and written.
B.tech/BCA/M.Tech/MCA
Confident and assertive
Excellent client - interfacing skills.
Team player, self-motivator

Why to join Anviam Solutions-

International onsite opportunity
Growth Opportunities.
Hand holding model to groom your skillset
5 days working- Only 1st Saturday is working
Internal promotions
Fun and extra-curricular activities
Professional environment

Company Website -https://anviam.com/

Company Location- Anviam Solutions Pvt. Ltd. Quark Atrium, A-45, Industrial Area, Phase VIII-B, Sahibzada Ajit Singh Nagar, Punjab

Thank You!

Company name: Anviam Solutions Pvt. Ltd

Position: Software Developer/Software Engineer

Employment Type: Full Time.

Experience:2 to 5 Year

Knowledge:

We are looking for a candidate who is able to write functional code with a sharp eye for spotting defects and a good team player with an excellent communicator. If you are also passionate about the Android framework and software design/architecture, we would like to meet you. We will very welcome if you have knowledge of following:

Excellent knowledge in core Java, Android & Android Studio.
Hands on experience in the full life cycle of Android application development
Strong knowledge in API Integration.
Good Knowledge of Android SDK's
Push Notifications & Toast
Team handling skills
Good knowledge of Java oops concepts
Eclipse & ANT based build system
Knowledge about MVP, Dependency Injection, Dagger, ORM & retrofit is a plus.

Skills/ Abilities:

Must be high-energy, detail-oriented, and proactive and have the ability to function under pressure in an independent environment.
Possesses good communication skills -- both verbal and written.
B.tech/BCA/M.Tech/MCA
Confident and assertive
Excellent client - interfacing skills.
Team player, self-motivator

Why to join Anviam Solutions-

International onsite opportunity
Growth Opportunities.
Hand holding model to groom your skillset
5 days working- Only 1st Saturday is working
Internal promotions
Fun and extra-curricular activities
Professional environment

Company Website -https://anviam.com/

Company Location- Anviam Solutions Pvt. Ltd. Quark Atrium, A-45, Industrial Area, Phase VIII-B, Sahibzada Ajit Singh Nagar, Punjab

Thank You!

Read more

Mindler Education Pvt Ltd

UI Developer

at Mindler Education Pvt Ltd

2 recruiters

Savinay Patlolla

Posted by Savinay Patlolla

NCR (Delhi | Gurgaon | Noida), Hyderabad

2 - 7 yrs

₹5L - ₹8L / yr

Javascript

User Interface (UI) Design

HTML/CSS

Angular (2+)

Company Description

Mindler is a technology enabled eco-system for career planning & development for students. We leverage technology, research, machine learning and algorithms to minimise the human bias in career decision making process. Founded by a team comprising of alumni from ISB, Harvard, IIT and some of the leading psychologists across the country, Mindler is the winner of the Economic Times Power of Ideas and was awarded and recognised by IIM-A, CIIE, Economic Times and Department of Science & Technology.

Job Description

Ensure the technical feasibility of UX designs
Build reusable/hygiene code and customize libraries/tools for future use
Develop best user interaction and easy navigating features
Optimize application for maximum speed and scalability, coordinating the same with design team to ensure the required files are in-place
Ensure that all user input is validated using scripts
Perform cross-browser testing before staging the platform to the backend integration
Final functionality of the applications to be ensured after backend integration
Collaborate with other team members and stakeholders

Job Specifications

Proficient understanding of web markup, including HTML5 and CSS3
Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
Good understanding of asynchronous request handling, partial page updates, and AJAX
Development experience on latest Angular versions is a must.
Proficient understanding of code versioning tools, such as Git or Bitbucket
Familiarity with tools such as as Gimp or Photoshop is a plus
2-6 years of experience in the domain of UI Development
Tech (preferable)

Company Description

Mindler is a technology enabled eco-system for career planning & development for students. We leverage technology, research, machine learning and algorithms to minimise the human bias in career decision making process. Founded by a team comprising of alumni from ISB, Harvard, IIT and some of the leading psychologists across the country, Mindler is the winner of the Economic Times Power of Ideas and was awarded and recognised by IIM-A, CIIE, Economic Times and Department of Science & Technology.

Job Description

Ensure the technical feasibility of UX designs
Build reusable/hygiene code and customize libraries/tools for future use
Develop best user interaction and easy navigating features
Optimize application for maximum speed and scalability, coordinating the same with design team to ensure the required files are in-place
Ensure that all user input is validated using scripts
Perform cross-browser testing before staging the platform to the backend integration
Final functionality of the applications to be ensured after backend integration
Collaborate with other team members and stakeholders

Job Specifications

Proficient understanding of web markup, including HTML5 and CSS3
Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
Good understanding of asynchronous request handling, partial page updates, and AJAX
Development experience on latest Angular versions is a must.
Proficient understanding of code versioning tools, such as Git or Bitbucket
Familiarity with tools such as as Gimp or Photoshop is a plus
2-6 years of experience in the domain of UI Development
Tech (preferable)

Read more

www.talentdekho.in

Operations Manager

at www.talentdekho.in

1 recruiter

saloni mehta

Posted by saloni mehta

Vadodara

3 - 7 yrs

₹3L - ₹8L / yr

0066

Sales Operations

Event Management

Marketing & Communication

Roles & Responsibilities: - Tie-up with schools/colleges/academies/workplaces, etc. to create a pool of talent for the app - Maintain relations with the talent of the app – ensure that they are engaged & active - Plan, organize & execute creator meets & other events in the city - Identify local events & associations for sponsorships & tie-ups - Conduct college activities & events to create a buzz in the city - Plan marketing campaigns (hoardings/radio/print, etc.) in association with the national marketing team - Enrol team of interns, whenever required, and manage their tasks - Responsible for everything required to for creating a buzz for the app in the city - Rope in brands/companies for sponsorships/advertising on our app or for events organized by Talent Dekho (sales function) Desired skills & qualifications: - 3+ years of experience in sales/marketing role - Graduation is a must - Event management background is a big plus - Energetic & results driven - Self-starter & should be able to work on their own - Ability to remain flexible as the start-up ecosystem demands it

Roles & Responsibilities: - Tie-up with schools/colleges/academies/workplaces, etc. to create a pool of talent for the app - Maintain relations with the talent of the app – ensure that they are engaged & active - Plan, organize & execute creator meets & other events in the city - Identify local events & associations for sponsorships & tie-ups - Conduct college activities & events to create a buzz in the city - Plan marketing campaigns (hoardings/radio/print, etc.) in association with the national marketing team - Enrol team of interns, whenever required, and manage their tasks - Responsible for everything required to for creating a buzz for the app in the city - Rope in brands/companies for sponsorships/advertising on our app or for events organized by Talent Dekho (sales function) Desired skills & qualifications: - 3+ years of experience in sales/marketing role - Graduation is a must - Event management background is a big plus - Energetic & results driven - Self-starter & should be able to work on their own - Ability to remain flexible as the start-up ecosystem demands it

Read more

Aero Services Limited

Programmer

at Aero Services Limited

Shivam Singh

Posted by Shivam Singh

Hyderabad, Kochi (Cochin), Mumbai, Bengaluru (Bangalore), Agartala

0 - 1 yrs

₹20L - ₹35L / yr

Java

Data Structures

Algorithms

C++

C

We are hiring for airlines ground staff and back office,freshers also can apply, Qualification - 10+2 or above Age - 18 - 35 years Salary - 18 k - 35 k

We are hiring for airlines ground staff and back office,freshers also can apply, Qualification - 10+2 or above Age - 18 - 35 years Salary - 18 k - 35 k

Read more

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