●Customer Support: Provide excellent service to players and address their inquiries or issues promptly.
● Payment Processing: Process secure and efficient payment and withdrawal transactions in compliance with financial regulations.
● Fraud Prevention: Implement measures to detect and prevent fraudulent activities by monitoring player accounts and transactions.
● Game Management: Coordinate with game providers to ensure a diverse and engaging game library, oversee game releases, updates, and maintenance.
● Responsible Gaming: Promote responsible gambling practices and implement self-exclusion and responsible gaming tools for players.
● Bank Verification: Process customers' deposits to ensure valid and official amounts are transferred to their accounts.
● Follow-up: Reach out to existing non-active players to inform them about the latest promotions they can avail of.
● VIP Customer Handling: Provide excellent service to VIP customers by engaging with them and updating them about the latest gaming promotions.
● Attracting New Players: Initiate new strategies to attract new players to choose our website.
● Personalized Customer Engagement: Engage with customers through personalized conversations.
● Sales Reporting and Forecasting: Update the Sales Monitoring System to understand trends and discover new sales tactics.
● Other tasks assigned by the Sales and Operation Head and Managers.
The specific responsibilities and requirements for a Customer Service Representative in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards
Work Experience Requirements
● Experience in Sales Data Analysis;
● Demonstrated high level of proficiency in MS Office (Excel and PowerPoint), creating and managing performance dashboard data visualization;
● Working knowledge/experience on Google Workspace (Google Sheets and Google Slides) is a plus;
● Experience in Data Visualization tools like Visual Studio, Tableau, Power BI is a plus;
● Strong analytical and problem-solving skills, and attention to detail;
● Excellent communication skills, both written and oral, and active listening skills;
● Motivated self-starter;
● Willing to learn;
● Must be willing to report onsite in Cambodia
Subodh Popalwar
Software Engineer, Memorres
About LNW TECHNOLOGY CO LTD
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Roles and Responsibilities
Code, develop, design and architect features related to the existing application. We expect you to own modules end to end and take pride in the work products you ship.
Lead from the front, when it comes to delivering high quality work products. Serve as a mentor to the team members
Create and define performance metrics. Ideate, innovate and hack through the existing systems to improve performance
Perform code reviews, set coding practices and guidelines within the team.
Make sense of the product specs, be nimble in getting the issues resolved. Be a thought leader.
Critical Functional Skills
Solid understanding and knowledge of Java/C/C++. You should understand the concepts of multithreading, I/O, messaging, instrumentation etc and their implementation in Java/Any other ObjectOriented Language.
Proficiency in the implementation of algorithms and the use of advanced data structures to solve problems in computing. A solid foundation in the principles of computer science is desired.
Ability to write clean, modular, and loosely coupled code by the use of design patterns.
He/She should be able to break down and architect complex software systems. For example
BuildCars Availability Engine for Ola.
Strong decisionmaking ability
Deep expertise in at least one programming language & tech stack.
Substantial experience in building complex and scalable solutions.
Strong object oriented design skills, ability to apply design patterns, and an uncanny ability to design intuitive module and class level interfaces
The ability to do deep problem solving and build elegant, maintainable solutions to complex problems.
Experience leading multi engineer projects and mentoring junior engineers
Experience with full life cycle development in any programming language on a Linux platform
Comprehensive operational experience including, optimizations, deployments and tuning servers like apache/mysql/tomcat/solr
Prior experience in working with Agile software methodologies (XP, Scrum), TDD, and Continuous Integration(CI/CD) a plus.
Experience in building data driven web application design and development is a plus
Expert level experience in building a scalable, large and complex business application
.Experience Required
:Typically with an experience of 5+ years of development experience in a product firm.
Must have lead, designed, architected and delivered at least 1 project in his previous assignments independently.
Minimum Qualifications Required
Btech/MS from a reputed Institute
Deep expertise with any or combination programming languages: Java, C++, C#, Ruby, Scala,
Go any object oriented high level proprietary or open source language with strong programming constructs. We are not skill specific but go by strength in competencies Machine coding Single machine in memory program
Need a working code with functionality Readable and well designed code with right abstractions, separation of concerns,right design patterns
Performant code with concurrency and efficient data structures
Write test cases covering the happy path and edge cases
Problem Solving
Choose the right combination of data structures to solve the problem
Identify most edge cases for the problem
Identify opportunities of parallelism: utilizes multicore solutions where applicable
Design & Architecture
Distributed systems design and system interaction
Identify API signatures
LLD with class design
Solve for performance & availability
Location: HSR Layout, Bangalore
About Contlo:
Contlo is an AI native marketing platform that enables modern fast-growing businesses to leverage their brand's own generative AI Model to run & optimize end-to-end marketing. Help them drive customer retention via personalized campaigns and automated customer journeys using contextual Generative AI marketing capabilities across customer touchpoints.
Contlo is the global leader in AGI(Artificial general intelligence) tech by operating at both application layer and also in the AI infra layer(SuperAGI). We have leading ai researchers and engineers working to build new foundational model & other autonomous agentic capabilities
Immediate / Early Joining Required
Job Description:
As a UI/UX Designer, you will be responsible for creating intuitive and visually appealing user interfaces that enhance user experience and drive engagement. You will collaborate with cross-functional teams to design and implement innovative solutions that meet user needs and business objectives.
Key Responsibilities:
1. Develop user interface designs for web and mobile applications that align with brand guidelines and usability best practices.
2. Conduct user research, usability testing, and analysis to gather insights and feedback for design improvements. 3. Create wireframes, prototypes, and mockups to visualize design concepts and interactions.
4. Collaborate with product managers, developers, and stakeholders to ensure design feasibility and alignment with project goals.
5. Optimize designs based on user feedback, analytics data, and industry trends to enhance user satisfaction.
6. Stay updated on emerging design trends, tools, and technologies to continuously improve design processes.
7. Maintain design consistency across platforms and products to provide a seamless user experience.
Qualifications:
• Bachelor's degree in Graphic Design, Interaction Design, or related field.
• Proven experience in UI/UX design for web and mobile applications.
• Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar software.
• Strong understanding of user-centered design principles and usability best practices.
• Excellent communication skills and ability to present design concepts effectively.
• Portfolio showcasing a range of UI/UX projects demonstrating creativity, problem-solving skills, and attention to detail.
Join our team as a UI/UX Designer and contribute your creativity and expertise to deliver exceptional user experiences that drive product success and customer satisfaction.
Docker
Kubernetes
Amazon Web Services (AWS)Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Beng involved in Configuration Management, Web Services Architectures, DevOps Implementation, Build & Release Management, Database management, Backups, and Monitoring.
- Creating and managing CI/ CD pipelines for microservice architectures.
- Creating and managing application configuration.
- Researching and planning architectures and tools for smooth deployments.
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What you need to have:
- Proficient in Linux Commands line and troubleshooting.
- Proficient in designing CI/ CD pipelines using jenkins. Experience in deployment using Ansible.
- Experience in microservices architecture deployment, Hands-on experience on Docker, Kubernetes, EKS.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Configuration management tools like ansible/chef/puppet.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
- Proficient in bash scripting, python scripting is an advantage.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.
- Proficient in Configuration Management.
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptRoles and Responsibilities
Excellent team player, ability to work in a global team and follow through on deadlines and Built MVC based Web Application Using JSP/Spring framework and Good knowledge of Application Servers like Tomcat and Web logic.
Good knowledge of database software like MySQL and solid understanding of DB conceptsWeb application development (including GUI design)Knowledge of web server software like - Apache Working knowledge of build and source code control tools like GitExperience with system integration testing and unit testingExcellent time management and multitasking skills Develop and implement new software programs
AngularJS (1.x)Angular (2+)We are looking for an AngularJS Developer for our company. Your primary focus will be to implement a
complete user interface in the form of a mobile and desktop web app, with a focus on performance.
Your main duties will include creating modules and components and coupling them together into a
functional app. The artistic design will be delivered to you, together with a few HTML templates, but we
will ask for your help in regard to animations, CSS, and final HTML output. You will work in a team with
the back-end developer, and communicate with the API using standard methods. A thorough
understanding of all of the components of our platform and infrastructure is required.
Specific responsibilities include:
• Delivering a complete front end application
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML and CSS
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services
- Opportunity to work in a fast-paced environment aimed at creating a very high impact
- Exposure to different business functions in a fintech organization, helping each function to become successful with your work
- Opportunity to work with a diverse team of smart and hardworking professionals from various backgrounds
- Amazing work culture with endless opportunities for personal and professional growth Independence to put your thoughts/ideas into the executable business projects
- Ability to directly implement solutions and see them in action; critical partner for all decision-making in the organization
- Interact with people from various backgrounds
- A mix of Statisticians, Consultants, Business and Programmers
- Flat organization structure with open and direct culture
- Merit-based fast-growth environment - Market-leading compensation and benefit
Responsibilities
- As a Fraud Investigator, you'll lead multiple complex fraud investigations simultaneously in your area of responsibility and you'll write clear and concise reports for investigation findings and report outcomes to Avail finance's management. In addition, you are going to make this a success by conducting audit activities (prepare, execute, report) and customer screening in line with our Internal Audit procedures and Due Diligence Program.
- Identify risk trends in your area and translate them into learning and solutions, sharing best practices and facilitating the risk owner and business manager to make decisions.
- Actively anticipate trends and requirements and provide support for Avail finance's global anti-fraud procedures and standards for fraud identification and management of investigations to be the benchmark.
- Act as a representative Interact and engage with senior stakeholders in the Area.
- Participate in, provide input, and lead initiatives for the FICS Knowledge Practice.
- Able to translate Area and Global risk trends into proactive actions.
- Document findings and conclusions in line with the prescribed tools and methods.
- Responsible for the entire documentation and reporting of fraud/audit/customer screening in line with Signify Internal Audit procedures and systems
- Conduct customer screenings as part of the Due Diligence Program.
- Conduct compliance audit activities and contribute to fraud prevention within Avail Finance. - Work experience in NBFCs / Fraud Analytics in Banks / Fintech / Lending organizations in India would be a big plus
About You :
- You put the Customer First by identifying risk trends in your area of expertise and translate these into learnings and solutions.
- You are Greater Together by collaborating across teams to build on our strengths and diversity and work towards our shared goal.
- You are a Game Changer by innovating. Together we set ourselves apart and continue to lead in the market.
- You have a Passion for Results by working smarter and faster to deliver excellence
React Native
Android Development
iOS App DevelopmentJavascriptBasic Qualifications :
- Bachelor's degree or equivalent combination of education and experience
- Bachelor's degree in software engineering, information systems, computer science, or related field preferred
- 4 or More Years of technical experience in product design and support
- Hands-on experience in the following areas: React Native, Android, iOS, HTML5, JavaScript, Single Sign On, SAML, Web Services,
- .NET, SQL Server, IIS, PowerShell, Troubleshooting, Performance Tuning,
- Mobile and PC Application Development, Cloud Computing.
JavascriptReact.js
NodeJS (Node.js)AngularJS (1.x)We are seeking a very talented remote/onsite Senior Software Engineer, proficient in front-end and backend development. We prefer to rapidly develop with frequent releases and aim to provide amazing experiences for our end users.
Each engineer is treated as a true owner, with a high degree of ownership and autonomy. We are looking for a product minded, independent thinker -- not someone whose hand we will hold to make product decisions. We aim for a lean, fast-moving team that prefers to avoid meetings and focus 100% on driving impact.
Responsibilities:
- * Work with cutting-edge front-end and back-end technologies in designing, building, and maintaining performance, responsiveness, and delightful experiences for our customers.
- * Write high-quality front-end & back-end code, complete with automated unit and integration tests, as well as participate in code reviews.
- * Partner with product, marketing, and customer success to develop a highly interactive web application that fosters innovation.
- * Collaborate with other Software Engineers to evaluate and recommend new technologies, and help to continuously modernize and mature our front-end implementations and best practices.
Ideal Candidates Will Have:
- * Minimum of 4 years' experience in fast-paced, nimble teams building software at scale
- * Possesses deep understanding of JavaScript beyond libraries or frameworks (i.e. Core JS, not just jQuery or Angular).
- * A proven ability to deliver an amazing user experience.
- * Have detailed knowledge of responsive CSS, the box model, semantic markup, and HTML5.
- * An appreciation for good design, and the desire to translate visual ideas into working, beautiful code.
- * Experience in building scalable solutions with a high level of code quality through automated tests and good architecture.
- * Ability to solve complex data problems and think of best ways to present these to users.
- * Strong team player with excellent communication skills and high degree of ownership and drive.
Candidates with varying backgrounds are encouraged to apply. We do not require prior knowledge of technologies in our stack, only a desire to learn them.
Android Development
JavaAndroid Testingb) Retrofit ( Restful APIs integration)
c) Must have experience of using SQLite .
d) Kotlin experience is a plus.
NodeJS (Node.js)Javascript
Python
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Software Engineer, Memorres