Product Designer

About Us

Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention.

Observe.AI is trusted by hundreds of customers and partners, including Pearson, Accolade, Group 1 Automotive, Southeast Trans, and Public Storage. Our recent $125 million Series C led by Softbank Vision Fund 2 with participation from Zoom Video Communications, Inc., brings our total funding to date to $213M, with investments from Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator. For more information, visit www.observe.ai.

The Opportunity

If you are a talented and driven person with experience in the domain of Natural Language Processing/ Spoken Language Understanding and want to join a high-impact team at the core of Observe.AI's mission, then this role is for you! 

This is a highly challenging role that exposes one to state-of-the-art Machine Learning and Deep Learning algorithms in the domain of NLP and to the challenges of building a world-class ML platform in production. You will contribute to building industry-leading AI-powered products for Observe.AI leveraging the latest technologies in NLP and architecting/ implementing high throughput/ low latency/ scalable ML systems.

If you are excited about building and owning cutting-edge ML-powered product capabilities, and working on both algorithms as well as platforms, you’ll love the job!

What you will get to do:

• Design & develop state-of-the-art AI capabilities end-to-end from conception to production for Observe.AI’s product offerings, in a fast-paced startup environment.
• Work with cutting-edge tools and technologies in Machine Learning, Deep Learning & Natural Language Processing, including Large Language Models and related emerging technologies.
• Contribute to both ML modeling as well as building/ maintaining production systems that power AI capabilities on the product.
• Optimize ML models and processing pipelines for performance, cost-effectiveness, and scale
• Work with a world-class ML team in building exciting stuff, mentor juniors, and influence peers/ stakeholders.
• Collaborate cross-team with engineers, product managers, customer-facing teams, and customers to understand pain points and business opportunities to build the right solution for the right problem.
• Keep up-to-date with the latest ML/ DL/ NLP literature and influence the technological evolution of the Observe.AI NLP platform.
• Contribute to the community through tech blogs and publishing papers in ML/ NLP conferences like EMNLP, ACL, etc.

What we are looking for:

• Bachelor’s or Master’s degree in Computer Science or related disciplines from a top-tier institution with exposure to ML/ DL/ NLP.
• 5+ years of industry experience in building large-scale NLP systems.
• Strong understanding of the fundamentals of ML and NLP, and practical aspects of building ML systems in production; backed by extensive hands-on experience in building/ scaling customer-facing ML/ NLP applications.
• Good understanding of recent trends in NLP around transformers, language models, text classification, generative approaches for NLP, prompting techniques, question answering, information retrieval, etc.
• Excellent implementation skills in Python and Machine Learning Frameworks such as Pytorch, Tensorflow, HuggingFace, etc., and deploying/ maintaining machine learning models in production.
• Ability to provide thought leadership in one or more technical areas of interest to Observe.AI, and influence product development 
• Excellent communication, collaboration skills, and presentation skills.
• Experience with Spoken Language Understanding is a plus
• Published papers in top NLP conferences or workshops are a plus
• Relevant open-source contributions are a plus

About the ML Team

We are a strong 30+ member Machine Learning team with a focus on Speech and NLP. Our mission is to deliver the best of AI capabilities to revolutionize the world of Contact Centers through Observe.AI’s product offerings. We push the boundaries of Spoken Language Understanding to develop ML capabilities that power innovative product features for our customers, and our ML platform processes millions of contact center interactions per day. That said, we are a bunch of super fun folks to hang out with beyond work as well :-)

Compensation, Benefits and Perks

Excellent medical insurance options and free online doctor consultations

Yearly privilege and sick leaves as per Karnataka S&E Act

Generous holidays (National and Festive) recognition and parental leave policies

Learning & Development fund to support your continuous learning journey and professional development

Fun events to build culture across the organization

Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.)

Our Commitment to Inclusion and Belonging

Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.

If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.

Key Responsibilities:

1. Responsible for planning, implementing and directing the sales activities of the company in a designated area to achieve sales objectives 

2.Telugu & Kannada language candidates are more preferable with good english proficiency 

3 . Develop a sales strategy to achieve organizational sales goals and revenues 

4. Sales Closure of hair and skin clients 

5. Responsible for driving consultation to Location allotted 

6. Develop and implement new sales initiatives, strategies and programs. 

7. Contacting potential client via email or phone to establish rapport and set up meetings 

8. Developing sales goals for the team and ensuring they are met 

9. Negotiating on phone, email or in-person 

10. To provide report and feedback to upper management about what is and is not working 

11. To provide detailed report and feedback to upper management 

12. Extensive Follow-up for the Clients allotted 

13. Giving client good client experience

About our Client

Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech

It aims to become one app to manage all your brands loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.

The company currently powers closed-loop loyalty programs for all different brands under its parent retail group. Currently, it has 20Mn+ registered customers and 3Mn MAU across 8 brands. Its vision is to be at the center of D2C Brands and the consumer consumption ecosystem

Responsibilities and Duties
- Develop React Native and Android Mobile Applications from design
- Can analyse requirements and communicate with clients
- Must have proficiency in communication
- Should have knowledge of Core Android, Java, Kotlin, React Native, MySQL, SQLite, MVVM, MVP and MVC.
- Work on bug fixes and improvement of Mobile applications.
- Preferred to have knowledge in React Native and Android both.

Required Experience, Skills and Qualifications
- 3 + years of experience in Android development.
- Minimum 1 Year experience in React Native development.
- BE/MS/MCA/PGDCA degree in Computer Science, Engineering or a related subject.
- Have worked on ReactJS Projects

Regards
Team Merito

• Min. of 10+ years of overall exp., with min. 4-5years as a Scrum Master
• Technical background. Should have worked in Development background and not Testing background.
• B.Tech / B.E / Engineering discipline
• CSM (Certified Scrum Master), PSM (Professional Scrum Master) I/II certifications or any other Scrum related certification
• SAFe (Scaled Agile Framework) experience
• Excellent in stakeholder communication

Design, develop and deploy .NET applications with SQL Server as the back-end. Responsible for database design, database object development, performance optimization and advanced MySQL programming.

Job Description

- Build applications using .Net 4.0 VB.Net / Asp.Net / C# / SQL server.
- Ability to understand business requirement and convert them to applications.
- Ability to perform both as an individual and in a team and completing the given tasks on time.
- Experience Required: 2 - 3 years

Strong experience in ASP .NET, MVC, C#, WCF, SQL, WEB API,
Must have experience in application development
Able to work independently/ with limited guidance
Experience in complete SDLC Good communication skills

If interested, ase share your resume at pooja at webshree.com

Sr. Finance Manager is a diverse and challenging position with its broad scope of responsibilities and high accountability. You will play a central role in driving insights which would form the basis for key strategic and business decisions. This role will be a precursor to several long-term exciting opportunities within the organization.

 Responsibilities:

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
• Create buy-in for the product vision both internally and with key external partners
• Develop product pricing and positioning strategies
• Translate product strategy into detailed requirements and prototypes
• Scope and prioritize activities based on business and customer impact
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources
• Drive product launches
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
• Act as a product evangelist to build awareness and understanding
• Represent the company by visiting customers to solicit feedback on company products and services

Requirements:

• Proven work experience in product management or as an associate product manager
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Solid technical background with understanding and/or hands-on experience in software development and web technologies
• Strong problem solving skills and willingness to roll up one’s sleeves to get the job
• Skilled at working effectively with cross functional teams in a matrix organization
• Excellent written and verbal communication skills
• MS/BS degree in Computer Science, Engineering or equivalent preferred

We are looking for individuals who have the following skillset:

• Adaptable and flexible
• Problem-solving skills
• Detail orientation
• Ability to establish strong client relationship
• Agility for quick learning

Nice to haves:

• Exceptional written and verbal communication skills
• Ability to multitask and work on a range of requirements.
• Experience in analysing very large, complex, multi-dimensional data sets.
• Penchant for business, curiosity about numbers, persistence to work with data and passion for uncovering insights out of that

Roles , Responsibilities& Skills  :-

• Proficiency in js, deep knowledge of SQL and NoSQL databases.
• Knowledge of ElasticSearch is a plus.
• Design, build and maintain high performance, reusable system applying best Engineering practices.
• Experience in building and consuming REST API.
• Work with Agile methodology
• Go getter attitude with delivery mindset.
• Strong communication skills across the board, with a passion for finding and sharing best practices and driving greater discipline.
• Team player
• Ability to multi-task and work in fast paced environment
• Quality focus.

UI experience

• Angular Version 7+ or React experience
• Knowledge of CSS/design frameworks
• Ability to coordinate and implement UX designs.

• Managing the development of sales and marketing strategy with a focus on B2C domain, also target
• B2B sales and online optimization/conversation, which results in organization growth.
• Searching and exploring new horizons, tapping new clients/markets. Respond to inquiry generation, quotation and negotiation, and order closure.
• Manage and interpret both new and existing customer requirements to understand and cater to their needs.
• Identifying potential strategic alliances and acquisitions that will support strategic growth initiatives and expand the business.
• Managing the client/market segment/channel selection, development of penetration plans, pricing, and channel program strategies.
• Analyze and report on key business metrics, including revenue growth, campaign statistics, click[1]through rates, and conversion rates; actionable insights, key client segments, and revenue opportunities.
• Contributing to the Company’s growth by influencing necessary and relevant changes.
• Undertaking additional tasks/projects/initiatives that contribute to team/organization growth.
• Monitoring market intelligence of the industry.
• Prepare proposals, presentations, and sales contracts.

Required Skills

• 5- 10 years of Sales & Marketing experience in the academic publishing industry.
• Strong experience in developing and executing sales and marketing strategies.
• Strong experience with managing teams across geographies.
• Proven record of delivering business growth