Customer Service Associate for Voice & Sales process

🎨 AI Creative Designer

📍 Pune | 🕐 Full-time | 🚀 0–3 yrs exp

Are you part designer, part mad scientist—with a soft spot for Midjourney, HeyGen, SORA, or Runway? Then FlytBase wants you on board!

We’re building the future with drones (yes, really). And we need a creative superhero to turn bold ideas into stunning AI-generated visuals, motion graphics, 3D designs, and videos that actually get noticed—not buried in a folder.

You’ll work on:

• 🔧 Branding, graphics, and AI-powered motion/video content
• 🌐 Website and 3D design
• 🎥 Marketing campaigns that feel like sci-fi

Who you are:

• 🎯 Obsessed with design, tech, and tiny details
• 🧠 Thinks critically, communicates clearly
• 🧩 Loves experimenting with AI tools like SORA, ElevenLabs, Runway, etc.
• 🚀 Craves fast-paced, zero-to-one kind of work

If Canva bores you and you dream in Figma + GenAI, come build the next big thing with us.

Curious? Dive into our Notion to learn more before applying :

https://shorturl.at/o9dWT

Ready to join the fleet?

 Outbound Calling: Contact potential buyers (traders, resellers, distributors, scrap dealers, and aggregators)

and explain the BFS platform and its benefits.

 Buyer Onboarding: Register buyers on the platform and guide them through the registration process.

 Data Collection: Encourage buyers to submit quotes and participate actively in transactions on the BFS

platform.

 Follow-Up: Conduct regular follow-ups with buyers to ensure engagement and transactions.

 CRM Management: Maintain accurate and detailed records of calls, interactions, and buyer information in

the CRM.

 Market Feedback: Provide market insights and feedback to the management team for continuous

improvement.

An exciting opportunity has arisen for a 1st Line Technician to join our growing InVentry support team. This team is a vital part of the organization, as we're the first point of call for our 8,000+ customer base (and growing! ). We aim to deliver world-class service & make customers feel part of the team, working closely together to resolve technical issues.

Responsibilities:

• Answering incoming support queries from our customers via calls and live chat
• Logging and responding to customers through our ticketing system, Zendesk
• Managing assigned tickets promptly, ensuring customers are kept up to date
• Resolve customer queries using remote support software, following all correct processes to come to a timely resolution
• Assist in updating and building our customer knowledge base & best practice guides
• Meeting SLA's and KPI's

Requirements:

• Tech-savvy and have a passion for customer service
• A strong problem solver and think logically at all times
• An advocator of our one-team mentality and a great team player
• A great listener and pride themselves on their impeccable communication skills
• Great at driving their personal development

Key Skills required (Items in Bold are mandatory keywords) :

1. Proficiency in Python  & Django

2. Solid understanding of Python concepts

3. Experience with some form of Machine Learning (ML)

4. Experience in using libraries such as Numpy and Pandas

5. Some form of experience with NLP and Deep Learning using any of Pytorch, Tensorflow, Keras, Scikit-learn or similar

6. Hands on experience with RDBMS such as Postgres or MySQL

7. Experience building REST APIs using DRF or Flask

8. Comfort with Git repositories, branching and deployment using Git

9. Working experience with Docker

10. Experience in deploying Django applications to AWS,Digital Ocean or Heroku

• Meeting with the design team to review website and application requirements.
• Setting tasks and development goals.
• Configuring the company SharePoint systems to specified requirements.
• Developing new web components using XML, .NET, SQL, and C#.
• Designing, coding, and implementing scalable applications.
• Extending SharePoint functionality with forms, web parts, and application technologies.

Eligibility Criteria: 

1. Advanced knowledge of Magento, JavaScript, HTML, PHP, CSS, and MySQL.
2. Coding of the Magento templates.
3. Developing Magento modules in PHP using best practices.
4. Experience with complete eCommerce lifecycle development.
5. Understanding of modern UI/UX trends.
6. Knowledge of Google Tag Manager, SEO, Google Analytics, PPC, and A/B Testing.
7. Integration of Magento to SAP or similar ERP systems

looking for a candidate who is a self-starter and open to learning best practice development from the team. This role comes with the opportunity to absorb knowledge and grow as a developer.

Salesforce Certified Developer 1 (PD1), Apex, Salesforce integration with large applications End to End (for Salesforce API understanding)

• Must have: The candidate should have Salesforce Certified Developer 1 (PD1)
• Must Have: 3+ Years of experience as Salesforce Developer
• Must have: Web Application Development Background in a Product Company
• Must have: Excellent development experience with Apex is a must
• Must have: Experience in Visual Force pages development (for Xoxoday UI components)
• Must have: Experience in Salesforce integration with large applications End to End (for Salesforce API understanding)
• Must have: Experience and knowledge of Lightning Design System (for Xoxoday UI widget components)
• Must have: Proven experience with Salesforce development, system integrations, and bug fixes
• Must have: Very good Understanding of Salesforce standard objects and custom objects such as Leads, Account, Contacts, Opportunity, Products, Price book, Lead process, Sales process, and Forecasting is required
• Must have: Experience and knowledge of Lightning Design System
• Good to have: Experience with front-end languages and backend tools for web engineering (Apex, Triggers, DataLoader, Visualforce, Lightning Framework, API s JavaScript, HTML5, and CSS).
• Good to have: Hands-on experience in Salesforce Community Cloud, Service Cloud, and Lightning

• Ability to join a small and growing team, and work with some of the coolest people you've ever met
• Opportunity to make an impact, and leave your mark on this organization.
• Competitive compensation, with the ability to shape your own career trajectory 

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at this company

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Responsibilities

• Produce clean, efficient code based on specifications
• Integrate software components and third-party programs
• Verify and deploy programs and systems
• Troubleshoot, debug and upgrade existing software
• Gather and evaluate user feedback
• Recommend and execute improvements
• Create technical documentation for reference and reporting

Requirements and skills

• 1-3 Years of Proven experience as a Backend Developer
• Tech Stack:

• AWS- Lambda, ECS, RDS Arora, RDS PostgreSQL, DynamoDB, S3, SQS, APIG, Cloud Front
• NodeJS
• Typescript(optional)

• Familiarity with Agile development methodologies
• Experience with software design and development in a test-driven environment
• Ability to learn new languages and technologies
• Excellent communication skills
• Resourcefulness and troubleshooting aptitude
• Attention to detail

Responsibilities

• Develop deep understanding about the offering and market for technology learning product
• Understand customer segments (technology professionals) and needs/pain areas for them
• Counseling experienced professionals via call, email or video call on which program will be useful to their career progression and suggest the best options
• Managing entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i.e. enrollment in the program
• Planning for daily, weekly and monthly targets, updating and maintaining MIS reports
• Bring market & consumer insights to influence product & offering

Desired Qualifications

• 1-3 years of exp in Inside sales/telesales experience in a B2C environment (tech education industry preferred)
• Exposure to technology skills or willing to learn & understand them is key
• Consistent track record of achieving revenue targets ( Monthly / Quarterly)
• Excellent written & spoken english and pitching skills
• Proficient in Excel, Reporting skills
• Hunger to learn & grow everyday

Compensation: Note: Fixed Component: between 4 - 7 LPA (based on the interview performance and slightly negotiable based on prev experience, ctc and interview performance) Variable Component: upto 3 LPA
 Application Link-