Customer Service Associate for Voice & Sales process

About Us

We are a company where the ‘HOW’ of building software is just as important as the ‘WHAT.’ We partner with large organizations to modernize legacy codebases and collaborate with startups to launch MVPs, scale, or act as extensions of their teams. Guided by Software Craftsmanship values and eXtreme Programming Practices, we deliver high-quality, reliable software solutions tailored to our clients' needs.

We thrive to: 

• Bring our clients' dreams to life by being their trusted engineering partners, crafting innovative software solutions.
• Challenge offshore development stereotypes by delivering exceptional quality, and proving the value of craftsmanship.
• Empower clients to deliver value quickly and frequently to their end users.
• Ensure long-term success for our clients by building reliable, sustainable, and impactful solutions.
• Raise the bar of software craft by setting a new standard for the community.

Job Description

This is a remote position.

Our Core Values

• Quality with Pragmatism: We aim for excellence with a focus on practical solutions.  
• Extreme Ownership: We own our work and its outcomes fully.  
• Proactive Collaboration: Teamwork elevates us all.  
• Pursuit of Mastery: Continuous growth drives us.  
• Effective Feedback: Honest, constructive feedback fosters improvement.  
• Client Success: Our clients’ success is our success. 

Experience Level

This role is ideal for engineers with 6+ years of hands-on software development experience, particularly in Python and ReactJs at scale. 

Role Overview 

If you’re a Software Craftsperson who takes pride in clean, test-driven code and believes in Extreme Programming principles, we’d love to meet you. At Incubyte, we’re a DevOps organization where developers own the entire release cycle, meaning you’ll get hands-on experience across programming, cloud infrastructure, client communication, and everything in between. Ready to level up your craft and join a team that’s as quality-obsessed as you are? Read on!   

What You'll Do

• Write Tests First: Start by writing tests to ensure code quality 
• Clean Code: Produce self-explanatory, clean code with predictable results 
• Frequent Releases: Make frequent, small releases 
• Pair Programming: Work in pairs for better results 
• Peer Reviews: Conduct peer code reviews for continuous improvement 
• Product Team: Collaborate in a product team to build and rapidly roll out new features and fixes 
• Full Stack Ownership: Handle everything from the front end to the back end, including infrastructure and DevOps pipelines 
• Never Stop Learning: Commit to continuous learning and improvement

• AI-First Development Focus
• Leverage AI tools like GitHub Copilot, Cursor, Augment, Claude Code, etc., to accelerate development and automate repetitive tasks.
• Use AI to detect potential bugs, code smells, and performance bottlenecks early in the development process.
• Apply prompt engineering techniques to get the best results from AI coding assistants.
• Evaluate AI generated code/tools for correctness, performance, and security before merging.
• Continuously explore, stay ahead by experimenting and integrating new AI powered tools and workflows as they emerge.

Requirements

What We're Looking For

• Proficiency in some or all of the following: ReactJS,  JavaScript, Object Oriented Programming in JS
• 6+ years of Object-Oriented Programming with Python or equivalent
• 6+ years of experience working with relational (SQL) databases
• 6+ years of experience using Git to contribute code as part of a team of Software Craftspeople

• AI Skills & Mindset
• Power user of AI assisted coding tools (e.g., GitHub Copilot, Cursor, Augment, Claude Code).
• Strong prompt engineering skills to effectively guide AI in crafting relevant, high-quality code.
• Ability to critically evaluate AI generated code for logic, maintainability, performance, and security.
• Curiosity and adaptability to quickly learn and apply new AI tools and workflows.
• AI evaluation mindset balancing AI speed with human judgment for robust solutions.

Benefits

What We Offer

• Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.
• Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk.
• Cutting-Edge Projects: Work on exciting projects with the latest AI technologies
• Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance.
• Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind.
• And More: Extra perks to support your well-being and professional growth.

Work Environment 

• Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
• Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
• Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.

Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Key Responsibilities

• Design and develop facade concepts, details, and technical drawings.

• Collaborate with architects, engineers, and contractors to ensure design integration.

• Prepare 2D/3D models, renderings, and specifications for facade systems.

• Research and recommend materials, finishes, and sustainable technologies.

• Review shop drawings, prototypes, and mock-ups for compliance with design intent.

• Provide technical support during tendering, procurement, and construction phases.

 Skills & Competencies

• Proficiency in AutoCAD, Revit.

• Strong knowledge of facade materials (glass, aluminum, stone, composites).

• Understanding of building physics and envelope performance.

BE/Mech

Job Title: Sales Executive (1 Yrs Exp) – Enterprise AI Software Pre-Sales

About PGAGI:

At PGAGI, we believe in a future where AI and human intelligence coexist in harmony, creating a world that is smarter, faster, and better. We are not just building AI; we are shaping a future where AI is a fundamental and positive force for businesses, societies, and the planet.

Role Overview:

We are seeking a Sales Executive with 1+ years of experience in B2B IT/Tech/AI/AI Solutions sales and pre-sales activities. This is a remote role with company-provided leads. The candidate will be responsible for driving enterprise AI software sales, conducting solution presentations, and collaborating with technical teams to craft client-focused proposals.

Key Responsibilities:

• Drive B2B enterprise pre sales for AI and solutions, managing the end-to-end sales and pre-sales cycle.

• Engage with potential clients (company-provided leads) to understand business pain points and propose AI-driven software solutions.

• Lead pre-sales activities, including product demonstrations, solution presentations, technical discussions, and proof-of-concept (POC) design.

• Collaborate with the AI and technical teams to design custom solutions and respond to RFPs/RFIs.

• Prepare business and technical proposals, pricing models, and solution roadmaps.

• Build and maintain strong relationships with C-level executives and key decision-makers in enterprise accounts.

• Track, manage, and report pipeline and pre-sales activities using CRM tools.

• Meet or exceed monthly and quarterly B2B sales targets.

Requirements:

• 1+ years of experience in B2B IT/Tech/AI/Solution sales and pre-sales.

• Proven track record in solution selling or enterprise-level software sales.

• Solid understanding of AI, Solution development , or cloud-based solutions and their business applications.

• Exceptional presentation, negotiation, and proposal writing skills.

• Experience with consultative and solution-oriented sales for mid to enterprise clients.

• Familiarity with CRM tools (HubSpot, Salesforce, etc.) and sales automation.

• Bachelor’s degree in IT, Business, Engineering, or a related field.

What We Offer:

• Competitive salary + attractive performance incentives.

• Fully remote, flexible work environment.

• Opportunity to work with cutting-edge AI  products.

• Career growth with a fast-scaling AI consultancy.

• Exposure to global B2B enterprise clients . 

Job Summary

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Your primary focus will be the development of Android applications and their integration with back-end services.

Responsibilities

• Conceptualizing and formulating apps that are suitable for use on all types of Android devices.
• Implementing measures to safeguard users' data.
• Ensuring that the construction and presentation of your apps are congruent with the company's standards.
• Proofreading your code and correcting mistakes before each app is released.
• Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.
• Liaising with the marketing department to ensure consistency in our company's 'voice' across the board.
• Monitoring app reviews to detect areas for improvement.
• Creating app updates, including bug fixes and additional features, for release

Requirements

• min. 3+ years of experience as an android developer
• Proficiency in Java, Kotlin, or C++.
• Ability to use the Android Studio, including the Android SDK, with ease.
• Prior experience as an android developer will be advantageous.
• Excellent coding and proofreading skills.
• Top-notch teamwork and communication skills.
• Ability to manage your workload with minimal supervision.
• Unwavering curiosity.

Benefits

• Opportunity to work with early stage start up and grab a front row seat in core engineering team
• ESOPs available

SEO Team Lead Job Description

• Perform keyword research
• Develop keyword plans through conducting keyword research on a regular basis to generate content ideas and optimise existing content
• Plan and oversee the entire website architecture, restructuring page hierarchy where necessary
• Optimise web pages such as the homepage, landing pages, blog posts, product pages (on-page SEO) in terms of improving content quality, keyword optimization, and user experience to boost organic search rankings
• Conduct regular technical SEO audits and work with the web development team to fix technical website issues (e.g. slow page load speeds, page crawl errors, and duplicate content) that may negatively impact organic search rankings
• Conduct full-scale SEO audit (technical, on-page, and off-page) on both mobile and desktop website versions to provide recommendations for improvement in key areas such as keyword optimization on meta tags and images, content quality, and link building
• Implement local and international SEO techniques across local (Google My Business listings) and international websites
• Measure key SEO metrics such as organic traffic, ranking positions, domain authority and provide recommendations for improvement
• Perform competitive analysis to benchmark current SEO performance against competitors and devise strategies to surpass competitors
• Keep up to date with the latest SEO trends, search algorithm updates, and new SEO tools and best practices
• At least 1 years of experience as SEO team lead or similar role
• Digital Marketing Agencies experience would be preferred 

Why should you join us:

• · Fixed working timings- 5 days working
• · Attractive Incentives
• · Young & Vibrant work culture

• Job Location: Block A-128, Sector-63, Noida
• Salary Package: Depends on skills
• Working Days: Monday to Friday

Primary Responsibilities

• Develop and execute comprehensive digital marketing strategies to drive brand awareness, lead generation, and customer acquisition.
• Manage and optimize digital marketing channels such as search engine optimization (SEO), pay-per-click (PPC) advertising, email marketing, social media marketing, and content marketing.
• Analyze and interpret digital marketing metrics and performance data to identify trends, insights, and areas for improvement.
• Plan, implement and measure experiments and conversion tests.
• Collaborate with cross-functional teams, including marketing, design, and development, to ensure cohesive and integrated digital marketing campaigns.
• Stay up-to-date with the latest digital marketing trends, tools, and best practices, and proactively implement innovative strategies to maximize results.
• Monitor and manage digital marketing budgets, ensuring optimal allocation and ROI.
• Oversee the development and maintenance of the company’s website and ensure it is optimized for user experience and search engine visibility.
• Evaluate and recommend digital marketing platforms, technologies, and vendors to enhance marketing efforts.

These responsibilities are critical in driving the organization’s digital marketing efforts and achieving strategic marketing goals.

Additional Responsibilities

In addition to the primary responsibilities, a digital marketing manager may also be responsible for:

• Managing and leading a team of digital marketing specialists, providing guidance, mentoring, and performance evaluation.
• Conducting market research and competitor analysis to identify opportunities and develop targeted marketing campaigns.
• Collaborating with sales teams to align marketing strategies with sales objectives and support lead nurturing and conversion.
• Overseeing the management and optimization of digital advertising campaigns, including budget allocation, ad copy creation, and performance monitoring.

These additional responsibilities may vary based on the organization’s needs and the digital marketing manager’s capabilities.

Full Stack – Software Developer

Villa Plus is UK's leading villa holiday tour operator, providing holiday makers the ability to book their own private villas across Europe. Customers have a choice of close to 2000 villas in 19 destinations with option of booking flights, car hire, transfers and travel insurance. Over the last 33 years Villa Plus has catered for holidays for nearly 200,000 customers and it manages about 50,000 bookings annually online. 

Our digital platformhttp://www.villaplus.com/">, http://www.villaplus.com/">www.villaplus.com runs totally in Azure Cloud. A headless CMS platform is used for non-villa marketing content.  Ash software is value-added partner and technical arm of Villa Plus which aims at delivering delightful experience to customers.

• Bachelor / Masters degree in Computer Science or Computer Engineering

A good team player with expertise working as part of Agile teams. Hands-on experience in practicing Scrum, XP and Kanban. Hands-on experience in Microsoft .NET technology stack is a must

• Strong hands-on experience in web development using ASP.NET MVC and C#
• Usage of SQL and no SQL databases
• Hands on experience in test-driven development and DevOps practices
• Understanding and following OOAD, SOLID principles using C#
• Well-versed with pair-programming
• Working on solutions hosted in cloud environments (Azure or AWS)
• Implementation of continuous delivery processes
• Usage of Git

The following would be beneficial:

• Understanding of behavior-driven development and domain-driven design
• Experience in :
  • .Net core, Web API
  • Scripting Languages like JavaScript
  • Frontend: Angular7
  • Automating business processes
  • Integration with 3^rd party systems
  • Content management

Our client is a disruptive performance marketing agency with a data-driven approach adding impetus to its client's growth. The agency has developed two proprietary tools that enables them to execute large scale marketing campaigns. Atomated media buying, centralized data tracking, business intelligence reports and personalized ads are the major services offered to the clients.