Customer Service Associate for Voice & Sales process

Job Title: Sales Executive (1 Yrs Exp) – Enterprise AI Software Pre-Sales

About PGAGI:

At PGAGI, we believe in a future where AI and human intelligence coexist in harmony, creating a world that is smarter, faster, and better. We are not just building AI; we are shaping a future where AI is a fundamental and positive force for businesses, societies, and the planet.

Role Overview:

We are seeking a Sales Executive with 1+ years of experience in B2B IT/Tech/AI/AI Solutions sales and pre-sales activities. This is a remote role with company-provided leads. The candidate will be responsible for driving enterprise AI software sales, conducting solution presentations, and collaborating with technical teams to craft client-focused proposals.

Key Responsibilities:

• Drive B2B enterprise pre sales for AI and solutions, managing the end-to-end sales and pre-sales cycle.

• Engage with potential clients (company-provided leads) to understand business pain points and propose AI-driven software solutions.

• Lead pre-sales activities, including product demonstrations, solution presentations, technical discussions, and proof-of-concept (POC) design.

• Collaborate with the AI and technical teams to design custom solutions and respond to RFPs/RFIs.

• Prepare business and technical proposals, pricing models, and solution roadmaps.

• Build and maintain strong relationships with C-level executives and key decision-makers in enterprise accounts.

• Track, manage, and report pipeline and pre-sales activities using CRM tools.

• Meet or exceed monthly and quarterly B2B sales targets.

Requirements:

• 1+ years of experience in B2B IT/Tech/AI/Solution sales and pre-sales.

• Proven track record in solution selling or enterprise-level software sales.

• Solid understanding of AI, Solution development , or cloud-based solutions and their business applications.

• Exceptional presentation, negotiation, and proposal writing skills.

• Experience with consultative and solution-oriented sales for mid to enterprise clients.

• Familiarity with CRM tools (HubSpot, Salesforce, etc.) and sales automation.

• Bachelor’s degree in IT, Business, Engineering, or a related field.

What We Offer:

• Competitive salary + attractive performance incentives.

• Fully remote, flexible work environment.

• Opportunity to work with cutting-edge AI  products.

• Career growth with a fast-scaling AI consultancy.

• Exposure to global B2B enterprise clients . 

• Conduct user research, including user interviews, surveys, and usability testing, to understand user needs and behaviors.
• Analyze user data and feedback to identify pain points and opportunities for improvement.
• Create user personas, user flows, and journey maps to visualize the user experience.

Interaction Design (UX):

• Develop wireframes, prototypes, and interactive mockups to illustrate design concepts.
• Design intuitive and user-friendly navigation and information architecture.
• Ensure consistency and accessibility across all platforms and devices.
• Conduct usability testing and iterate on designs based on feedback.

Visual Design (UI):

• Create visually appealing and consistent user interfaces that align with brand guidelines.
• Design high-fidelity mockups and UI components.
• Develop and maintain design systems and style guides.
• Work closely with developers to ensure proper implementation of designs.

Company Profile:

Tring is India's leading new-age digital platform connecting fans and celebrities digitally through various products like personalized video messages, live interactions, DM on Instagram, Personalized meet-ups and many more. Tring has a roster of more than 12,000+ celebrities from Bollywood, TV, sports, regional and international space, covering names like Shankar Mahadevan, Sharman Joshi, Shaan, Vivek Oberoi, Saina Nehwal, David Koechner, Enrique Arce, and many more.

Why should you join Tring?

Our goal: Changing the gifting experience in India, pioneering the celebrity world for the fans, with a simple goal to connect fans with their favorite celebrities, for one and all. We believe in gender equality. The young team of Tring is enthusiastic and passionate to take it to the next milestone.

Job Description

Position: Relationship Executive (Brand Executive) B2B

Roles and Responsibilities-

•  Conduct regular meetings with potential leads to foster relationships, understand their needs, and tailor offerings to drive business growth.
•  Collaborate with the Marketing Team to analyse, refine, and implement effective plans and strategies for the various brand requirements and business needs which would include Celebrity Management, Influencer Marketing, Productions and more.
•  Build and nurture relationships with brands to explore collaboration opportunities, ensuring mutually beneficial partnerships and extending the reach and impact of Tring's services.

 Maintain strong relationships with past clients, ensuring continuous engagement and generating additional business opportunities through effective relationship management and understanding their evolving requirements. 

Company profile. 

Actuate Microlearning is a thirteen-year-old HR-Tech and Learning solution, operating in the B2B space, providing the following solutions to our clients: 

• eLearning (off-the-shelf and custom)
• Gamified learning 
• Learning Management Systems (under the brand name CalyxLMS)
• 360-degree surveys (under the brand name Calyx360)
• Standalone and blended-format instructor-led trainings (under the brand name CitrusLearning Systems)

Our client list includes top brands in across industry verticals, including the top BFSI, Pharmaceutical, Manufacturing, Logistics, Automotive, Consumer Goods, Consumer Durables, IT, ITES, eCommerce, Retail, Public Sec, Petrochem., Infrastructure, firms

We are a highly ambitious, steadily growing and profitable organization with a focus on employee development and well-being.

Our work culture and employee policies are designed to ensure our employees are happy, productive and growing in skill and character.

Job Summary: 

Are you passionate about revolutionizing the HR-Tech and Learning space? Actuate Microlearning, a thirteen-year-old B2B Learning solutions provider, is seeking a talented Full-Stack Developer to join our innovative team. In this role, you will be at the forefront of developing and maintaining our Learning Management System (LMS), implementing robust security measures, and elevating the overall UI/UX.

Key Responsibilities:

• Front-end and Back-end Development: Spearhead the development of both the front-end and back-end of our Learning Management System (LMS), ensuring a cohesive and user-friendly experience.
• Security Implementation: Implement comprehensive security measures to safeguard user data, ensuring the confidentiality and integrity of information within the LMS. (Good to have)
• UI/UX Enhancement: Play a key role in enhancing the User Interface (UI) and User Experience (UX) of the LMS, creating an engaging and intuitive learning environment.

• System Maintenance and Updates: Take charge of maintaining and updating the system to ensure it aligns with industry standards, remains technologically advanced, and meets evolving user expectations.(Good to Have)

Qualifications and Skills:

• Master’s or Bachelor's degree in Computer Science, Computer Engineering, Information technology, Computer Applications or a related field.
• Proficiency in HTML, CSS, JavaScript, and PHP, MySQL databases and optimizing database performance
• Proven 2 plus experience in Full-Stack Development.
• Expertise in front-end and back-end technologies.
• UI/UX design proficiency.
• Continuous learner with the ability to adapt to new technologies.

Job Role

Understand the requirements and Develop Web Applications independently

coordinate/prepare report status on development tasks: design, unit test, code, source control Job Responsibility Should be able to code independently or with minimal support from leads.

Should be able to adhere to all customer processes.

Should be able to communicate with customer teams.

Should be able to understand the application, design and translate the same to code.

Should be able to write unit test cases

UI/UX Designer - Magician

No Bad Designs No Dementors Only Magicians���‍

We believe there are few levers as powerful as design by which we can impact a product, a company or the world. We’re looking for a sorcerer extraordinaire who can ‘swish and flick’ their wand and create innovative designs.

What you’ll do:

• You will lead the design team, develop and conceptualize a comprehensive design strategy in collaboration with product managers and designers for the app.and play a major part in strengthening the design centered culture in the company.
• Produce high-quality and innovative design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Identify and troubleshoot design problems across the app and come up with solutions using user-centric critical analysis.

Ideal candidate:

• 3+ years of experience in ui/ux design in product-first companies and have a strong portfolio and have expertise with design tools (e.g. Sketch, Figma, Illustrator, After Effects) to produce wireframes, high fidelity mockups and illustrations with attention to detail.
• You have a strong passion for designing innovative designs and setting the new bar for the design ecosystem
• You've weathered release cycles and know what details matter at each stage, how to motivate engineers to get the fit and finish right, how to translate insights from user studies into meaningful action, and what's most likely to go afoul at each stage. You can share several shining examples of real work you've shipped, and what you learned along the way.
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We are looking for a great JavaScript developer with 4+ years of experience who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality products are very important.

Responsibilities

● Developing new user-facing features using React.js

● Building reusable components and front-end libraries for future use

● Translating designs and wireframes into high-quality code

● Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Skills

● Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

● Thorough understanding of React.js and its core principles

● Experience with popular React.js workflows (such as Flux, Redux, or Redux Saga)

● Familiarity with newer specifications of EcmaScript ● Knowledge of Node.js is considered a big plus

● Knowledge of D3.js is considered a plus

● You are always mindful of quality attributes like maintainability, performance, security, scalability, usability, and testability. As a result, you have successfully contributed to the architecture and UI/UX proposals and decisions.

● Strong experience creating pixel perfect and responsive designs

● Strong CSS skills (SCSS / Styled-components)

● Experience with data structure libraries (e.g., Immutable.js)

● Knowledge of Reactjs functional components and react hooks.

● Familiarity with RESTful APIs

● Knowledge of modern authorization mechanisms, such as JSON Web Token

● Familiarity with modern front-end build pipelines and tools

● Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

● Ability to understand business requirements and translate them into technical requirements

● A knack for benchmarking and optimization

● Familiarity with code versioning tools (such as Git)