Technical Project Manger

We are looking for enthusiastic freshers to join our Technical Voice Support team. The role involves providing technical assistance to customers over phone calls, troubleshooting issues, and ensuring high customer satisfaction.

Roles & Responsibilities

• Handle inbound/outbound voice calls from customers
• Provide technical support for software, hardware, networking, or application-related issues
• Diagnose and troubleshoot problems using standard procedures
• Guide customers step-by-step to resolve technical issues
• Document customer interactions, issues, and resolutions in the system
• Escalate complex issues to senior technical teams when required
• Maintain professional communication and service quality
• Meet performance metrics such as call quality, resolution time, and customer satisfaction

Eligibility / Requirement

• Experience: Fresher (0–1 year experience acceptable)
• Basic knowledge of:
• Computer fundamentals
• Operating systems (Windows/macOS basics)
• Internet, email, browsers, and networking basics
• Good English communication skills (verbal)
• Willingness to work in shifts / night shifts
• Strong problem-solving and customer-handling skills

Skills Required

This candidate will be responsible for prospecting, qualifying, and generating new sales opportunities. In order to be successful in this role and meet or exceed the quota, this candidate should feel comfortable communicating with prospects via phone and email who are discovered through a variety of avenues.

Responsibilities:

• Motivated, self-driven individual who is looking to work in a lean and dynamic team.
• Identify and reach out to new business prospects/leads based on predefined criteria.
• Ideally, have experience in the technology industry prospecting and selling solution-led deals to C-level executives.
• Preferred proven SaaS or technology sales experience, in the Indian market.
• Preferred proven ability in penetrating small and large corporations to find decision-makers through various tools & platforms.
• Pitch to Prospects/Customers via cold calling.
• Develop a robust pipeline and monitor it using the Company's CRM system.
• Demonstrate operational excellence in order to relentlessly and resourcefully meet objectives.
• Prior experience in generating leads in the Indian market is essential.
• Follow up with prospects on a regular basis.
• Route BANT qualified leads & opportunities to the appropriate VPs for further discussions and closure.
• Understanding tools & platforms like Mr E, Lusha, Apollo.io, and LinkedIn is a must.

Requirements:

• Bachelor's degree or equivalent
• 1-6 years of previous inside sales experience
• Experience with CRM systems

Job Description – Java Senior Developer

Job Title: Java – Senior Developer

Location: Hyderabad (Hybrid)

Job Summary: We are looking for a highly skilled Java Developer to join our team and contribute to the design, development, and maintenance of scalable applications. The ideal candidate should have strong hands-on experience in Core and Advanced Java, Spring Boot, Microservices, and cloud platforms like AWS. They must possess excellent problem-solving skills, clean coding practices, and an understanding of RESTful architecture. This role requires proficiency in front-end technologies (Angular/React), database management, and containerization (Docker/Kubernetes) to build high-performance applications.

Key Responsibilities:

• Develop, test, and maintain scalable Java applications with Spring Boot and Microservices architecture.
• Implement OOP principles, design patterns, and clean coding practices to ensure maintainability.
• Work on Spring Security, Spring Data JPA, Hibernate, and ORM frameworks for database management.
• Design and develop RESTful APIs following industry best practices.
• Utilize front-end frameworks (Angular, React, JavaScript, jQuery, HTML, CSS) to build user-friendly interfaces.
• Work with cloud platforms (AWS, Azure, or GCP) and containerization tools like Docker and Kubernetes.
• Optimize application performance by writing efficient, scalable, and secure code.
• Implement CI/CD pipelines and automate deployments using Docker, Kubernetes, or EKS.
• Write unit and integration tests to ensure robust and error-free code.
• Collaborate with cross-functional teams to enhance application functionality and user experience.

Required Qualifications & Skills:

• 5-10 years of hands-on experience in Core and Advanced Java development.
• Strong knowledge of multithreading, exception handling, servlets, and filters.
• Expertise in Object Oriented Design.
• Experience in designing and developing Microservices-based architectures.
• Proficiency in Spring Boot, Spring Security, Spring REST, and Hibernate (JPA).
• Strong SQL scripting skills and knowledge of relational databases (MySQL, SQL Server, Oracle, etc.).
• Hands-on experience with UI frameworks (Angular, React, JavaScript, TypeScript).
• Working experience with cloud platforms (AWS, Azure, or GCP).
• Knowledge of CI/CD pipelines, Docker, Kubernetes (EKS), and RESTful application integration.
• Understanding of OOP, SOLID principles, and clean code best practices.
• Strong problem-solving, analytical, and debugging skills.
• Bachelor's degree in Computer Science, Software Engineering, or a related field.

About TechGrit:

TechGrit is a custom software development services company dedicated to accelerating business growth through high-performing Agile teams. We specialize in delivering diversified and unique solutions across various industries, including ConstructionTech, HealthTech, FinTech, and HighTech. Our team of champion developers works closely with clients to design and develop custom software solutions that meet their business needs.

Our Mission:

To deliver high-quality and cost-effective software solutions that help companies and entrepreneurs achieve their goals and stay ahead of the competition.

Our Vision:

To be the most trusted technology partner for our customers, accelerating their business growth through innovation, reliability, and excellence by best-in-class people.

Our Core Values:

·      Customer Obsession

·      Excellence

·      Innovation

·      Teamwork

·      Integrity

·      Empathy

Join TechGrit and be part of a team that values innovation, excellence, and teamwork. We are committed to creating an inclusive environment where all employees feel valued and respected. If you are passionate and want to contribute to our mission and vision, we would love to hear from you.

SENIOR FULL STACK C# / .NET CORE DEVELOPER

WITH RELATIONAL DB EXPERTISE

PLEASE READ THIS JOB DESCRIPTION CAREFULLY. THIS POSITION REQUIRES A STAR SOFTWARE ENGINEER WITH AMBITION AND A DIVERSE RANGE OF TALENTS.

This is a SENIOR requiring a seasoned, driven developer with:

(1) >= 5 years coding experience

(2) Deep expertise in C# / .NET CORE;

(3) Extensive relational database knowledge;

(4) Drive, ambition, and business savvy to be a key member of a small team making critical strategic software development decisions;

(5) Drive and enthusiasm to code with aggressive feature development timelines;

(6) Ability, after COVID, to work in-office in Mumbai.

In this role, you will take over ownership of the .NET CORE back-end of a digital marketplace app. For the first two major projects, you will be:

(a) Designing and implementing an extensive database refactor to enable the creation of unlimited storefronts; and,

(b) Designing and implementing a financial transaction module.

We are looking for someone who can hit the ground running, spearheading these projects and more, drawing on experience with prior projects to confidently chart the path forward.

We are not looking for someone who will need to learn relational databases and financial transaction APIs on the job.

Qualifications:

• At least 3 years of work experience.
• Deep exposure to complex enterprise application development & maintenance.
• Excellent understanding of design patterns & principles.
• Best-practice oriented: Expert at optimizing and documenting best practices for software development and unit testing, and then ensuring that team members follow these practices.
• SQL DB expertise (architecture design, development, deployment, management, etc.)
• Ability to work as an individual contributor and as a collaborative team member.
• Enthusiastic to learn new technologies.

Preferred Qualifications:

• Understanding of UI technologies HTML, CSS
• Automated financial transaction experience (e.g. credit card, wire transfer, etc.)

Location: Delhi NCR/ Noida/Gurgaon.

GREETINGS FROM CODEMANTRA !!!

EXCELLENT OPPORTUNITY FOR DATA SCIENCE/AI AND ML ARCHITECT !!!

Skills and Qualifications

*Strong Hands-on experience in Python Programming

*** Working experience with Computer Vision models - Object Detection Model, Image Classification

* Good experience in feature extraction, feature selection techniques and transfer learning

* Working Experience in building deep learning NLP Models for text classification, image analytics-CNN,RNN,LSTM.

* Working Experience in any of the AWS/GCP cloud platforms, exposure in fetching data from various sources.

* Good experience in exploratory data analysis, data visualisation, and other data pre-processing techniques.

* Knowledge in any one of the DL frameworks like Tensorflow, Pytorch, Keras, Caffe Good knowledge in statistics, distribution of data and in supervised and unsupervised machine learning algorithms.

* Exposure to OpenCV Familiarity with GPUs + CUDA Experience with NVIDIA software for cluster management and provisioning such as nvsm, dcgm and DeepOps.

* We are looking for a candidate with 9+ years of relevant experience , who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools: *Experience with big data tools: Hadoop, Spark, Kafka, etc.
*Experience with AWS cloud services: EC2, RDS, AWS-Sagemaker(Added advantage)
*Experience with object-oriented/object function scripting languages in any: Python, Java, C++, Scala, etc.

Responsibilities
*Selecting features, building and optimizing classifiers using machine learning techniques
*Data mining using state-of-the-art methods
*Enhancing data collection procedures to include information that is relevant for building analytic systems
*Processing, cleansing, and verifying the integrity of data used for analysis
*Creating automated anomaly detection systems and constant tracking of its performance
*Assemble large, complex data sets that meet functional / non-functional business requirements.
*Secure and manage when needed GPU cluster resources for events
*Write comprehensive internal feedback reports and find opportunities for improvements
*Manage GPU instances/machines to increase the performance and efficiency of the ML/DL model

Regards