Customer Service Advisor – US E-Commerce Process (Voice)

Job Description

Supercharge Your Career as a Senior QA Automation Engineer at Technoidentity!

Are you ready to solve people’s challenges that fuel business growth? At, we’re a Data+AI product engineering company building cutting-edge solutions in the FinTech domain for over 15 years — and we’re expanding globally. It’s the perfect time to join our team of tech innovators and leave your mark!

What’s in it for You?

We are looking for a Senior QA Automation Engineer with strong expertise in Web and Mobile automation, capable of owning end-to-end quality engineering across UI, API, and backend layers. The ideal candidate should be proficient in JavaScript-based automation frameworks, Appium, and Playwright, with a strong focus on E2E testing, scalability, and modern AI-driven QA practices.

What Makes You the Perfect Fit?

Requirements

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
• 6–8 years of experience in QA Automation (Web & Mobile)

Core Technical Skills

• Strong programming experience in JavaScript (ES6+)
• Hands-on expertise in:
• Playwright (Web + API Automation)
• Appium (Mobile Automation – iOS & Android)
• Experience in API Testing (REST APIs using Postman / Playwright / custom frameworks)
• Strong knowledge of Database Testing (SQL queries, data validation)
• Working knowledge of Kotlin for mobile debugging/understanding

Automation & Testing Expertise

• Strong experience in End-to-End (E2E) Testing across Web, Mobile, API, and DB layers
• Solid understanding of:
• SDLC & STLC
• Test Planning & Test Design
• Automation Framework Design & Development
• Defect Lifecycle Management
• Experience in:
• Functional, Regression, and Integration Testing
• Cross-browser and cross-platform testing

Web & Mobile Testing

Web Automation

• Cross-browser testing using Playwright
• Responsive UI validation

Mobile Automation

• Native & Hybrid apps (iOS & Android)
• Experience with real devices, emulators, and simulators

Tools & Technologies

• Version Control: Git
• Test Management & Defect Tracking: JIRA, Zoho
• CI/CD Tools: Jenkins / GitHub Actions / Azure DevOps
• Cloud Testing Platforms (Good to have): Sauce Labs / BrowserStack

AI & Modern QA Practices

• Exposure to AI-driven testing tools (self-healing automation, test generation, optimization)
• Understanding of modern test automation trends and intelligent QA practices

Other Skills

• Strong analytical and problem-solving abilities
• Excellent communication and collaboration skills
• Quick Learning & Development mindset
• Ability to work in Agile/Scrum environments
• Mentoring and leadership capabilities

1  Work under the Managers (Service Section) to learn to plan and direct the work of the

organization.

2. Help to set policies.

3. Learns line and Staff functions, Operations, Management viewpoints and Company policies and 

practices that affect each phase of business.

4.  Evaluate work output.

5. Work in all departments to acquire knowledge of methods, procedures, and standards

required for performance of departmental duties.

6. Work with and through Management to develop and implement actions that protect company assets 

and profitability.

7.  Responsible to extract all workshop reports fromiDMS and handover ot WM.

8. Assist pickup & drop allocation.

9. Assist front office job card closing & billing.

10. Assist walkin customers allocation to Service Advisor's

What you will be doing:

1. Enable growth:

• Create a design that effectively communicates the intent or the purpose of the collateral in interesting

ways.

• Convert creative briefs into compelling design for our target audience to enable growth.

• Comfortably manage multiple projects simultaneously with the best turnaround time.

• Work closely with the Design team and Marketing team to achieve the best results.

Internal

2. Develop Agile Design:

• Adapt to Brand Guidelines and design collaterals in an efficient way.

• Minimize monotony and efficiently work on value-driven design projects.

• Conduct multiple iterations based on the team feedback and Brand Communication.

• Contribute to Internal Communications, Sales, Social, and Brand communication seamlessly.

3. Be Curious & Creative:

• Continuously improve the existing designs with a growth and experimentation mindset.

• Contribute creatively to social media Posts, Interactions, and responses.

• Stay ahead in design thinking by actively learning and researching.

• Develop the brand repository, which is an inspiration for Layout, composition, illustrations, graphics, etc.

What you need to bring:

• 2-4 years of experience in Graphic designing or a similar role.

• One should be highly creative and have an impressive portfolio of design projects.

• Proven experience with Adobe Suite- proficiency in Adobe Illustrator, InDesign, Photoshop.

• Team spirit: effective communication skills to collaborate with various stakeholders.

• Must have good written and verbal communication skills with the ability to seamlessly coordinate with

external clients.

• Great at managing time with multi-tasking ability.

• Any graduate or non-graduate with relevant field experience is welcomed into the family.

Location - Bangalore

Role - HR Generalist

Responsibilities

1. Manage our recruitment and onboarding cycle and ensure we always meet our staff requirements

2. Regular update on sharing HR best practices in the industry

3. Engagement interventions with the team to improvise on their productivity and effectiveness for direct & indirect employees

4. Prepare and follow up on the career progression plan and development of the same

5. Consistently recruiting excellent staff

6. Maintaining a smooth onboarding process

7. Training, counseling and coaching our staff

8. Resolving conflicts through positive and professional mediation

9. Carrying out necessary administrative duties

10.Conducting performance and wage reviews

11. Developing clear policies and ensuring policy awareness

12.Maintaining and reporting on workplace health and safety compliance

13.Handling workplace investigations, disciplinary and termination procedures

14.Maintaining employee and workplace privacy

15.Undertake tasks around performance management

16.Promote HR programs to create an efficient and conflict-free workplace

17.Organize quarterly and annual employee performance reviews

18.Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities

Requirements

1. 4+ year of experience as an HR Generalist

2. Problem-solving must be able to critically and actively analyze situations, spot issues, and present viable solutions

3. Team player, flexible, patient, and able to work cross-functionally, managing and motivating employees

Job ID: RP1001

Required Experience- 4+ years

Expected joining within two weeks

Preferred Skills:

• Good communication skills in English (Written and Oral)
• Strong knowledge of RDBMS concepts
• Strong analytical and problem-solving skills
• Experience in performance tuning
• Experience in interaction with the customer
• Technical skills Java, HTML, CSS, TypeScript, SpringBoot, Hibernate, Microservices
• Preferred Tools (SVN, GIT, Maven, Jenkins Jira Confluence)
• Ability to explore the application by himself/herself from the training provided

Responsibilities:

• New feature development or enhancement or change request activities (Requirement analysis, Requirement documentation, Design, Coding, Review, Testing and Release process)
• Defect Fixing (Defect analysis, route cause identification, Code change, testing, obtaining user confirmation and release process)
• Support tasks (Ticket analysis, data uploading, performance tuning, job monitoring, any analysis task, ReportGeneration and etc.,)
• Level 2 and Level 3 support (Support process adherence)
• Functional and technical or solution documentation preparation
• Execution will either be Waterfall or Agile
• The process needs to be followed as defined by RBEI or RBEI’s Customer
• Preparation & participation in the project status and review meeting

Job Locations: Bangalore, Pune, Chennai, Dehradun, Mohali, Panchkula, or Gurugram (Currently Remote)

Job descriptions

Team Lead Full stack developer

Born at MIT, GeniusMesh is an executive networking, career coaching and recruitment platform. We are building our offshore team to support our growth. The lead full stack developer has a range of responsibilities from shaping and implementing strategic products to ensuring that we stay on the leading edge of technology. Responsible to contribute across the technology stack, from database and DevOps infrastructure that supports continuous deployment, to application development.

•  
• Designs the overall technical architecture of the product
• Mentors and coaches the technical team, specifically with pair programming and code reviews
• Engages in coding to help the team to develop the solution and solve all surfacing problems at hand. Identifies and removes technical impediments
• Provides technical training and guidance to other developers
• Works with product owner to align the roadmap with strengths and opportunities with the technical stack
• Constantly looks for improvement in solving technical problems and designing the solutions, not afraid to discuss with passion resolutions
• Provides the team with a roadmap for implementing agile software engineering practices for higher code quality
• Shares responsibility with Product Owners for building reusable and scalable components

• Master's Degree in Information Technology, Computer Science, or a related discipline or graduate from a top school
• Minimum 6+ years of software development experience
• Seen as an expert within the technical components of the domains/products/journeys
• Can make architecture decisions at a team and product level
• Experience working on projects that span multiple organizations and business units
• Experience in building and scaling SaaS solutions
• Agile Development experience (XP, Continuous Integration, Continuous Delivery), with Solution Architect experience
• Strong communication experience with the ability to assist in aligning organization on complex technical decisions
• Must be a creative thinker and can recognize and solve problems by thinking outside the box
• Required Technical Experience: React, JavaScript, CSS, Nodes.js, RESTFUL APIs, GitHub, HTML
• Preferred Technical Experience: TDD, Jira, AWS (Elastic Beanstalk), Python, Express.js, BDD
• Ability to write quality unit tests and integration tests
• Understanding of repeatable automated processes for building the application, testing it, documenting it, and deploying it at scale
• An awareness of security concerns is very important, as each layer presents its possible vulnerabilities
• Willing to get hands dirty in various tools and technologies
• Must have entrepreneurial mindset, willing to roll up the sleeve to make things happen
• Must be willing to work in a fast paced environment.

EXP 2-4 Years only

Closing CTC 10 based on exp
Immediate joiners Only

Location Gurgaon

Full time Btech/BCA+MCA only

Must to have C++, MFC/C#, WinAPI, COM, STL.

Knowledge and Experience

• 2+ years hands on experience in C/C++ programming language Experience with C++ unit testing frameworks and continuous integration (CI) tools
• Thorough knowledge of the standard library, STL containers, and algorithms
• Experience with code analysis and coverage tools like Re-sharper
• Strong multithreading and performance-oriented programming skills
• Dot net knowledge C# will be added advantage

Demonstrated experience in Development, unit test application modules based on specified design using PHP, AngularJS, NodeJS, HMTL5, CSS, J2EE/DB2 technologies using Agile Methods