
Experience: Must have min. 1 year of experience in the US Shift, Communication skills should be excellent
Work Location: Jaipur (Relocations can be considered)
Notice Period: Need only immediate joiners
Working Hours: 6:30 PM - 3:30 AM (Rotational shift)
JOB DESCRIPTION
· Handle 40–50 inbound customer calls daily
· Assist with order cancellations, refunds, returns, and payment-related issues
· Provide professional and empathetic customer support
· Maintain service quality and adhere to KPIs
· Document customer interactions accurately in the CRM system

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🚀 Hiring: Python Developer at Deqode
⭐ Experience: 4+ Years
⭐ Work Mode:- Remote
⏱️ Notice Period: Immediate Joiners
(Only immediate joiners & candidates serving notice period)
Role Overview:
We are looking for a skilled Software Development Engineer (Python) to design, develop, and maintain scalable backend applications and high-performance RESTful APIs. The ideal candidate will work on modern microservices architecture, ensure clean and efficient code, and collaborate with cross-functional teams to deliver robust solutions.
Key Responsibilities:
- Develop and maintain RESTful APIs and backend services using Python
- Build scalable microservices and integrate third-party APIs
- Design and optimize database schemas and queries
- Ensure application security, performance, and reliability
- Write clean, testable, and maintainable code
- Participate in code reviews and follow best engineering practices
Mandatory Skills (3):
- Python – Strong hands-on experience in backend development
- FastAPI / REST API Development – Building and maintaining APIs
- SQLAlchemy / Relational Databases – Database modeling and optimization
Strong Product, UI/UX Designer Profile, with a focus on B2B SaaS/ Enterprise Products
Mandatory (Experience 1) – Must have 2+ years of hands-on experience in Product design, with a strong track record in B2B SaaS
Mandatory (Experience 2) – Must have experience in designing for complex domains such as automation platforms, low-code platforms, data management tools etc
Mandatory (Tools) – Proficient in Figma and familiar with modern design tools such as Notion, Framer, Webflow, Builder.io, Zapier, Replit, Lovable.
Mandatory (Portfolio) – Strong portfolio showcasing case studies, user research and UX work for B2B Enterprise SaaS products
Mandatory (Background) - BDes / MDes from Good Design college (Diploma not considered) OR B2B SaaS Company
Mandatory (Skill) - Must have Good Communication Skills
Procurement of Raw material.
Searching Vendors
Strong Negotiation Skills
Understanding of client need
should be a machenical engineer
- Design, develop, and maintain both front-end and back-end web applications.
- Work with front-end technologies like HTML, CSS, JavaScript, and popular frameworks (React, Angular, Vue.js).
- Build and maintain robust, scalable APIs using server-side languages like Node.js, Python, Ruby, or Java.
- Collaborate with product managers, designers, and other stakeholders to define technical requirements and solutions.
- Write clean, efficient, and maintainable code while following best practices.
- Implement responsive and user-friendly web designs that provide an excellent user experience.
- Work with databases (SQL/NoSQL) and optimize queries for performance.
- Ensure cross-browser compatibility, accessibility standards, and mobile responsiveness.
- Troubleshoot, debug, and upgrade existing applications.
- Participate in code reviews, testing, and ensure the quality of the software delivered.
- Stay updated with the latest industry trends and technologies to continuously improve our development practices.
Required Qualifications:
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
- Proven experience (X+ years) in full-stack development.
- Strong proficiency in front-end technologies (HTML, CSS, JavaScript, React/Angular/Vue.js).
- Experience with back-end technologies (Node.js, Python, Ruby, Java, etc.).
- Familiarity with RESTful API design and development.
- Experience working with databases (MySQL, MongoDB, PostgreSQL, etc.).
- Familiarity with version control systems, preferably Git.
- Understanding of agile software development methodologies.
- Ability to collaborate effectively in a team environment.
Zycus is looking out for a seasoned Business Development Executives, with business development experience of about 0-4 years. Candidate should have hands-on experience in the generation of leads and new business opportunities.
Roles & Responsibilities:
- Generating new business leads and opportunities
- Collaborating with Regional Sales Managers to accelerate influx of business opportunities in the assigned territory.
- Reaching out via phone/email/social media to connect with prospective customers.
- Conducting secondary research into company financials, line of business, technology requirements, etc., to personalize prospecting efforts
- Staying up to date with the latest procurement industry trends & best practices
- Competitor analysis & positioning against them
- Delivering first-level Corporate Overview Presentations
- Pre-qualification of business opportunities (Gauging- Budget, Authority, Need & Timeline)
- Strategizing cross-functional campaigns to be conducted by BD & Marketing.
Skills & Experience Required
- Should have experience of 0-4 years in business development/inside sales in a software company
- Excellent verbal & written communication skills in English (Public Speaking background is preferable)
- Soft Skills (Pitching, Probing, Objection Handling, Rapport Building)
- Strong, in-depth analytical skill
- Proficient in professional business conversational etiquette
- Account Mapping & Social Selling ability
- Networking & Team Management
- Preffered Educational Qualification: B.E./MBA
Note:
1. Candidates need check the detail and apply for the job online before the Walk-in at "https://zycus.skillate.com/jobs/54408"
Five Reasons Why You Should Join Zycus
- Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Be a part of the next generation global business process transformation using SAAS - A Disruptive trend in the industry.
- Join the Experts: Zycus has been consistently recognized by Gartner and Forrester as a Leader in Strategic Sourcing and Source-to-Contract Suites. Zycus has been recognized for its 'completeness of vision' and 'ability to execute' in the Gartner Magic Quadrant for Procure-to-Pay Suites, published in October 2021 (https://www.zycus.com/)
- Become a Thought Leader: Play a critical role in taking the business to the next level and champion thought leadership in Cognitive Procurement with our Merlin AI Suite
- Get a Global Exposure: Work with our fortune 500 global customers.
- Advance your career with us: We’re enthusiastic to help our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow.
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore
7+ YOE in IT / Software Development and Services Industry
B.Tech/BE, Bachelor in Tech domain from Tier 1 College / Univesity
MBA or Masters from Top B schools or Tier 1 College / Univesity
Preferred with work experience in software frameworks, technologies, and programming languages.
- Develop and implement operational strategies: Develop and implement operational strategies to ensure the smooth functioning of the organization. This includes developing policies and procedures, managing resources, and monitoring performance metrics.
- Lead project teams: ensure the successful completion of projects within the allotted time and budget. This involves planning, organizing, and controlling project activities, as well as communicating with stakeholders to ensure project objectives are met.
- Manage resources: managing the resources required for both day-to-day operations and project delivery. This includes budgeting, resource allocation, and procurement of materials and services.
- Analyze data to identify areas for improvement and to make informed decisions regarding operational and project-related issues. This involves using data analysis tools and techniques to collect, organize, and interpret data.
- Ensure compliance ensures that the organization is compliant with legal and regulatory requirements. This includes implementing policies and procedures to ensure compliance with applicable laws and regulations.
- Build relationships and maintain relationships with stakeholders and employees. This involves effective communication, negotiation, and conflict-resolution skills.
- Develop and mentor team members developing and mentoring team members to enhance their skills and knowledge. This includes providing training, coaching, and feedback to team members to ensure they are equipped to perform their roles effectively.
- Work with departmental heads, managers, and other stakeholders to develop team goals and delegate tasks to the appropriate team member.
- Create and communicate a clear list of expectations and goals for team members to follow.
- Offer emotional support to project team members and make people feel valued.
- Maintain frequent communication to offer encouragement, amend tasks, and provide updates on goal progress.
- Implement incentives to keep the team motivated and focused on their daily tasks and project goals.
- Provide frequent feedback on employee performance, address weaknesses or inefficiencies, and offer support to improve skill gaps.
- Nurture collaboration amongst team members, Create a workspace that encourages creativity and innovation to get the most out of the team, and Quickly and effectively resolve team conflicts.
Basic Qualifications:
Education: A bachelor's degree/ master's degree or higher. administration, management, engineering, or operations management is often required.
B.Tech/BE, Bachelor in Tech domain from Tier 1 or 2 College / Univesity
MBA or Masters from Top B schools or Tier 1 College / Univesity
Experience: 7-10 years of relevant work experience in operations management, project management, or a related field is required.
Preferred with work experience in software frameworks, technologies, and programming languages.
Basic Skills:
• Team Management
• Communication
• Listening
• Conflict Resolution
• Team Leadership
• Organizational skills
• Critical Thinking
• Time Management
Job location:
Kolkata (Work from Office)
Location: Kaikondrahalli, Sarjapur Road Bangalore
Position Type : Fulltime
Qualification: Any Graduate (UG) Or Post Graduate (PG)
Role and Responsibility - Inside Sales Executive
- Able to identify prospects
- Able to pitch products and services
- Driven by targets and motivated to do sales
- Outbound calling on data collected through lead generation activities / secondary data sources
- Daily follow-ups on older leads and work on new leads
- Good networking skills
- Able to make 120-150 calls a day
Language preference: English and Hindi
- Or English + 2 regional language
Our client is the world’s largest media investment company which is
a part of WPP. Neo is a global digital transformation agency with 1200 employees across 21 nations.
Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.
We are currently looking for a Manager - Affiliate Marketing
This role is a full-time position based in India, supporting a global agency team and world-renowned client (the core team this individual will work with is based in the US). In this role, you will contribute to the success of one of the largest (affiliate) performance marketing programs, by managing administrative tasks, ongoing and short-term projects, and customer service inquiries.
Reporting of the role -
This role reports to the Director– Performance Marketing
Responsibilities / What your day-to-day job looks like:
You will be responsible for:
• Managing the public-facing application portal, which involves reviewing incoming program applications, determining whether they are a fit for the program, and following the steps to admit them.
• Assisting with partner inquiries in a timely and professional manner through Zendesk
• Conducting partner audits to ensure brand compliance and sending outreach to partners requesting updates when necessary
• Maintaining up-to-date records and screenshots of partner promotional activity
• Reviewing websites and apps for brand safety and fit.
What you’ll bring:
• Undergraduate degree from a recognized university
• Fluent in English (Professional level proficiency in reading, writing, speaking, and understanding required), including the ability to understand and address complex technical questions in English
• 3 years of relevant work experience
• Ability to work, make decisions, and complete tasks autonomously with limited supervision, while also knowing when to ask for clarification or guidance
• Content with repetitive tasks and projects
• Strong time management and organizational skills
• Enjoys answering customer questions
• Resourceful
• Online customer service experience (Experience with Zendesk is highly preferred, but not required)
• Can follow instructions and complete tasks with great attention to detail
• Comfortable working independently
● We believe that the role of an engineer at a typical product company in India has to evolve from just working in a request response mode to something more involved.
● Typically an engineer has very little to no connection with the product, its users, overall success criteria or long term vision of the product that he/she is working on.
● The system is not setup to encourage it. Engineers are evaluated on their tech prowess and very little attention is given to other aspects of being a successful engineer.
● We don’t hold appraisals as we don’t believe that evaluation of work and feedback is a constant affair rather than every 6 or 12 months. Besides there is no better testament of your abilities than the growth of the product.
● We don’t have a concept of hierarchy and hence we don’t have promotions. All we have in Udaan are Software Engineers.
Skills & Knowledge:
○ 4-15 years of experience
○ Sound knowledge in Programming,
○ High Ownership & Impact oriented
○ Creative thinker & Implementation
○ Highly Customer Obsessed & Always Insisting on Highest Standards













