Customer Service Advisor – US E-Commerce Process (Voice)

Candidate must be a Qualified Chartered Accountant (CA).

Candidate must have 2+ years of post-qualification experience in Finance & Accounts.

Candidate must be an immediate joiner or available to join within 30 days only.

Candidate must have experience working on SAP. (atleast of 1 year)

Looking candidates from Surat or nearby Surat location only.

Coordinate and manage statutory and tax audits, inquiries and notices from tax and regulatory authorities;

Prepare and maintain documentation and records related to notices from tax filings, provisions and other tax related activities.

Exposure to TRAI / DoT regulatory reports.

Handling Cost Audit

Should have Knowledge of IndAS116

Candidates who belongs to service industries will be more preferred.

Job Title: Data Developer Lead

Experience: 10+ Years

Location: Gurgaon (Onsite)

Work Model: Hybrid

Role Overview:

We are looking for a highly experienced Data Developer with 10+ years of expertise in designing, developing, and managing scalable data solutions. The ideal candidate will have strong experience in data engineering, ETL processes, and database management, with the ability to work in a hybrid onsite environment in Gurgaon.

Key Responsibilities:

• Design, develop, and maintain robust data pipelines and ETL processes
• Build scalable data architectures and optimize data workflows
• Work with large datasets to ensure data accuracy, integrity, and availability
• Develop and manage data warehouses and data lakes
• Collaborate with cross-functional teams including Data Science, Analytics, and Engineering
• Optimize database performance and troubleshoot data-related issues
• Ensure data security, governance, and compliance standards are followed
• Automate data processes and improve system efficiency
• Mentor junior team members and provide technical guidance

Required Skills & Qualifications:

• 10+ years of experience in Data Engineering / Data Development
• Strong proficiency in SQL and database technologies (e.g., PostgreSQL, MySQL, Oracle)
• Hands-on experience with ETL tools (Informatica, Talend, Apache NiFi, etc.)
• Experience with big data technologies (Hadoop, Spark, Hive)
• Proficiency in programming languages like Python, Java, or Scala
• Experience with cloud platforms (AWS, Azure, or GCP)
• Strong understanding of data warehousing concepts (Snowflake, Redshift, BigQuery, etc.)
• Experience with data modeling and schema design
• Familiarity with workflow orchestration tools (Airflow, etc.)

Good to Have:

• Experience in real-time data streaming (Kafka, Flink)
• Exposure to DevOps practices and CI/CD pipelines
• Knowledge of data governance and data quality frameworks
• Experience working in Agile environments

Soft Skills:

• Strong problem-solving and analytical skills
• Excellent communication and stakeholder management
• Ability to work independently and in a collaborative team

Why Join Us?

• Opportunity to work on large-scale data systems
• Collaborative and innovation-driven environment
• Flexible hybrid work model

Goal: Build a full-service SEO and content ecosystem to dominate local organic search in the rehab, addiction treatment, and mental health space across Los Angeles.

STRATEGIC OBJECTIVES

1. Establish authority and trust (EEAT: Expertise, Experience, Authoritativeness, Trustworthiness).
2. Outrank competitors in high-intent and local keywords for drug treatment and mental health services.
3. Provide tools/resources (like AA & Mental Health finder apps) to improve user experience and engagement.

CORE TEAM ROLES

You’ll want a cross-functional team like this:

1. Project Manager

• Coordinates timelines, resources, and deadlines.
• Interfaces between all team members and stakeholders.
• Understands SEO, content, and development cycles.

1. SEO Strategist

• Develops keyword strategy covering primary, long-tail, question-based, and local intent searches.
• Performs competitive analysis.
• Creates on-page and off-page SEO plan.
• Conducts technical audits and recommends fixes.

1. Content Lead / Editor

• Oversees human-written blogs, FAQs, and optimized location pages.
• Coordinates with medical/clinical reviewers for compliance.
• Manages style, tone, and voice.

1. Writers (Industry-Specific)

• Experienced in addiction recovery, mental health, and healthcare writing.
• Writes with empathy, authority, and factual accuracy.

1. Web Developer

• Optimizes website speed, mobile experience, and user interface.
• Develops custom tools such as AA Meeting Finder and Mental Health Services Finder.
• Implements schema markup, accessibility, and mobile-first design.

1. Link Builder / Outreach Specialist

• Acquires quality backlinks from reputable health, news, and community sites.
• Builds citations and listings in trusted directories.

1. Graphic Designer

• Creates infographics, branded visuals for blogs and landing pages.
• Ensures image SEO optimization.

DELIVERABLES

CATEGORYDELIVERABLESContentBlogs, FAQs, optimized location pagesLocal SEOCitation building, Google Business Profile management, schema markupTechnical SEOWebsite speed, structure, mobile UX, indexationMeta & On-Page SEOMeta titles/descriptions, alt tags, internal linkingTools/FeaturesAA Meeting Finder, Mental Health Finder toolsVisual ContentInfographics, blog graphics, comparison chartsBacklinksQuality backlinks from reputable domains

We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.

• Design and build advanced applications for the Android platform
• Collaborate with cross-functional teams to define, design, and ship new features
• Work with outside data sources and APIs
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

• Absolutely required to be proficient in English (both speaking and writing).
  BS/MS degree in Computer Science, Engineering or a related subject
• Proven software development experience and Android skills development
• Proven working experience in Android app development and
• Have published at least one original Android app
• Experience with Android SDK
• Experience working with remote data via REST and JSON
• Experience with third-party libraries and APIs
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle.

React JS & AWS

• Proficient working knowledge of React JS,Redux, ES6, Node JS, VSCode, ES Lint, HTML5, CSS3, Javascript, jQuery, Bootstrap 4
• Ability to learn and adapt on customer expectations
• Passion for user experience and user - centric development
• Strong communication skills that include leading design - related conversations, ability to build and nurture good relationships and foster an environment for collaboration
• Self - starter and passionate learner
• Creative problem - solver with a strong eye for detail
• Experience with version and source control, preferably Git Lab
• Should have knowledge on micro services.
• Overall experience between 4 yrs to 8 yrs.

You will make an ideal candidate if you have: 

• Overall 6+  years of software development experience in building web-based and highly scalable applications 

• Excellent understanding of core computer science concepts like algorithms, data structure, system design, OOP, etc. 

• Deep knowledge and development expertise in Core Java and SpringBoot 

• Experience in using dockers and Linux.

• Hands-on coding experience in developing web applications with REST APIs

• Good understanding/exposure to Kafka and Elastic.(must have)

• Log stash understanding is add-on

• Worked in a CI/CD environment with Jenkins and handled deployments by yourself 

• Experience working in an agile team with software engineering practices like automated testing, test-driven-development, continuous integration, etc is a big plus. 

The ideal candidate must have -

• At least 2 years of practical experience in defining, developing, maintaining and executing test cases
• Prior experience dealing with full product development lifecycles and multiple releases
• Experience of working with Web, Mobile, and API Testing
• Basic understanding of good programming practices, architecture and design patterns
• Knowledge of Performance & Security Testing
• Solid analytical & problem-solving skills and experience of working in Agile process management methodology
• Should be excellent at communication, be able to explain ideas clearly.
• Must be extremely proactive and self-starter.
• Good knowledge of test automation tools like PyTest, Mocha, Cypress or comparable is a big plus.

• Build a short-term & long-term Content strategy for company
• Conceptualize content initiatives & design experiments to create unique value proposition for existing and potential members; lead the charter to create programs & new formats.
• Develop content governance guidelines for tone, style, and voice of all content, and ensure they are followed, Oversee writing style and tone for all content
• Manage content projects end-to-end (for app + YouTube) through collaboration with teams across format, creative, marketing, growth, merchandising, etc.
• Analyze data in decision making for content design and market rollout, Track and calculate content ROI
• Work closely with the Marketing & Growth teams to see how content led initiatives can be planned + how we can help take content to our existing potential customers
• Support new initiatives with content and effectively communicate, collaborate with production team to enhance content output and brainstorm on new ideas

Desired Skills: 

• 8+ years of experience in content production and strategy
• Should be hands on & should be able to manage teams at the same time
• Should be willing to hustle across various tasks & new initiatives and simultaneously should be able to build SOPs, structure around it all to prepare for scale
• Strong creative/design skills with high attention to detail
• Project management experience is a plus 4
• Knowledge of Lending/ Insurance, relevant industry is a good to have large scale on Videos contents and understanding of what works on SEO is a must.