Customer Service Advisor – US E-Commerce Process (Voice)

1.Pre-Flight Inspection:

● Conduct thorough pre-flight checks on the drone, including battery levels, sensors, propellers, and GPS calibration.

● Ensure all firmware and software are up to date for both the drone and remote controller.

● Verify that the drone is in optimal operating condition, including payload attachments, if applicable.

2.Flight Planning:

● Plan the flight route based on mission objectives, considering factors like altitude, weather conditions, and airspace regulations.

3.Safe and Efficient Flight Operations:

● Monitor drone telemetry data during flight (e.g., battery level, GPS signal, altitude, and speed).

● Ensure real-time communication with ground personnel and provide situational updates as necessary.

4.Emergency Procedures:

● Be prepared to handle emergencies such as low battery, lost GPS signal, or malfunctioning sensors.

● Execute safe and controlled emergency landings if required.

5.Post-Flight Data Handling:

● Safely retrieve the drone and perform a post-flight inspection, checking for any damage or malfunctions.

● Offload data collected during the flight, ensuring secure storage and proper labeling.

● Provide a detailed flight report, documenting any issues, flight conditions, and mission outcomes.

Minimum Requirement’s :

● must be 18+

● Must have at least 50hrs Flying experience.

● Should have knowledge of basic photography to handle camera settings for manual mode.

● Should have good smooth hand manipulation control with camera moments.

● Can keep his control calm in panic situations.

● A drone pilot should be familiar with drone hardware and software, including drone flight controls, GPS systems, and camera setups.

● Can take rapid decisions (depending on situations)

Key Responsibilities:

• Make outbound calls to potential customers and provide information about company products/services and highlight key features.
• Schedule appointments and demo calls for the sales team with interested clients.
• Stay informed about the company's products/services.
• Clearly articulate product features, benefits, and unique selling points.
• Follow up with potential clients to confirm scheduled appointments and provide necessary information.
• Generate new leads through cold calling.
• Maintaining positive rapport with customers to build long-term relationships.
• Update and maintain customer records in our system.
• Provide feedback on customer responses and concerns.
• Collaborate with the sales and marketing teams to optimize strategies.
• Participate in regular team meetings to discuss progress and challenges.

Qualifications & Skills:

• Bachelor’s degree or higher in any field.
• Active listening and attention to detail abilities.
• Excellent verbal and written communication skills.
• Ability to handle rejection positively and persistently pursue leads.
• Ability to follow scripts and guidelines to deliver an effective sales pitch.
• Ability to build rapport with potential customers.
• Organizational and time management skills.
• Basic computer skills and proficiency in MS Office.
• Knowledge in Finance Domain would be an advantage.

We are looking for a person who has good knowledge of digital marketing, and who is well known in SEO, SMO, and Google Ad console.

Responsibilities:

• Doing market research on trending content and creating content on the same.

• Assisting the marketing team in daily admin tasks.

• Helping in planning and organizing marketing events.

• Working on growth of website through SEO and google analytics.

• Designing multiple social campaigns considering recent trends in market.

If you are a people-person who loves the rewarding challenge of building a brand and you are a passionate enthusiast sharing our vision and having good marketing skills can apply here.

Roles and Responsibilities:

• Designing and producing animation content while collaborating with other artists in a team-focused environment.
• Conceive, layout, and design enticing motion graphics videos for various media.
• Collaborate with Creative Team in designing and creating boards, when required.
• Research and analyze the best design techniques and solutions for creating motion graphics.
• Assist in selecting audio, video, colors, animation, etc. for graphic design.
• Research and analyze the best design techniques and solutions to create motion graphics.
• Assist in designing and creating storyboards.
• Maintain up-to-date knowledge about the latest graphic design techniques. 

Requirements:

• Proficient with Adobe suites like After Effects, Premier Pro, Photoshop, and Illustrator.
• 1-6 years of professional experience.
• A clear understanding of visual hierarchy and information design concepts.
• Comfortable with social media and collaboration/project management tools.
• Strong portfolio showcasing his/her design and motion graphics skills.
• Knowledge of Lottie files and Bodymovin is a plus.

Kindly provide the online portfolio videos of the candidates through platforms like Behance or similar alternatives. Please refrain from sharing portfolios in Google Drive format.

• Candidate should have basic communication and good convincing power. 
• Candidate should be comfortable with calling. 
• Lead generation, Ability to work in a team or individually as and when required. 
• Outstanding problem solving skills.
• Have great interpersonal skills.
• Candidate should have strong organizational skills.

• A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
• The only aim is to ensure customer satisfaction by fulfilling their requirements.
• Should be confident in troubleshooting any such emerging queries and maintaining high standards.
• Good Convincing Skills.
• Good communication and interpersonal skills interactive communication.
• Document or maintain records of each and every interaction with the customers for future evaluation.
• Follow the procedure, and guidelines provided and implement it while troubleshooting queries.
• Proficiency in English is Mandatory.

- Must have 3+ years’ experience in ASP .NET with C# and VB.NET

- Must have at least 2 years’ experience in SQL Server

- Must have experience working with SOAP and REST Web Services

- Must have experience with SSRS and SSIS

- Must have some experience with MVC framework and Angular JS

- Must be able to work with basic CSS and HTML

- Must be able to work with jQuery and JavaScript

- Experience with Reporting Services, WCF, etc. would be a strong positive

Job Description

Drupal Developer will develop web applications and workflows using Drupal. The person would understand the business needs of the customers and is expected to write good quality software. The person would be familiar with best practices in development and coding.

Responsibilities: 

• Write good quality software that complies with Drupal Coding Standards.
• Understand client’s business needs and develop a software solution with necessary validations
• Attend client calls, demonstrations to the client.
• provide assistance, guidance, and support to other developers when necessary. Review codes of peers
• Maintain appropriate documentation with code.
• Undertake quality assurance and testing for functionalities developed.
• Should be strong in developing custom modules and overriding concepts.
• Should be familiar with Drupal coding standards and best practices.
• Should have good hands-on experience with HTML/CSS/JavaScript.
• Should have a fair understanding of building Drupal themes and working with templates.
• Should be well-versed with the deployment process – GIT, SVN, etc.

Communication Responsibilities:

• Deliver engaging, informative, and well-organized presentations.
• Resolves and/or escalates issues in a timely fashion.

Other Responsibilities:

• Disseminate technology best practices.
• Work with Tech leads to the adoption of new technologies within our technology practice

Requirements, Skills, Qualifications:

• Must have 3+ years of PHP or other significant programming experience.
• Good understanding of MY SQL and relational databases.
• Expertise in PHP development and Drupal.
• Expertise in JavaScript and mainstream JavaScript libraries such as JQuery and working knowledge of Ajax.
• Good understanding of web technologies and HTTP. Good Linux skills HTML and CSS skills commensurate with years of experience.
• Git knowledge/ version control knowledge and skills.
• Contribution to the open-source community
• Experience in Drupal8 of 2+ years.
• Good with RDBMS & writing custom SQL, Drupal API experience
• Must have PHP, JavaScript, AJAX, HTML and CSS experience
• Should be able to code as per Drupal standard coding
• Should be well versed with implementation and configuration of most commonly used modules
• Experience with CSS Frameworks such as Twitter Bootstrap.
• Should have a total experience between 2-5 years (mostly in Drupal)
• Strong experience in Drupal 7 & 8.
• Should have strong web knowledge in terms of developed Secured and High-Performance websites.
• Should be strong in Drupal 8.x, configuring control modules.
• Should have strong knowledge of Domain Access, Panels, NodeQueue, Context.
• Experience with a Multisite environment would be a plus.

About the Role

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality. QA engineer responsibilities include designing and implementing tests, debugging, and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

Responsibilities

Excellent command of Manual Testing and Automation Testing (Any tool).

Good knowledge of UI automation using Selenium or equivalent

Good knowledge in writing advanced SQL queries and data validation techniques Solid knowledge of SDLC and STLC concepts, Functional Testing

Fundamentals Good Experience of working in an Agile environment

and Expected skillset (Good to have)

Experience working with defect management tools like JIRA Well versed with all types of testing artifacts.