Customer Service Advisor – US E-Commerce Process (Voice)

🌟 HR Intern – Employee Engagement

6 Months Internship | On-Site | Conversion Opportunity

We’re looking for an HR Intern who enjoys working with people, being on the floor, and creating a great employee experience. This is a 100% on-site role with real responsibilities and a chance to convert into a full-time role after 6 months.

What you’ll do:

• Support employee engagement activities and internal initiatives
• 
  
• Handle onboarding of new joiners (Day 0 to Day 30)
• 
  
• Track and support usage of our internal HR chatbot
• 
  
• Maintain basic HR trackers and reports
• 
  
• Assist the HR team with ongoing people projects
• 
  

Who should apply:

• Final-year students or freshers (HR / Management / related fields)
• 
  
• Good communication & coordination skills
• 
  
• Interested in people, culture, and HR tech
• 
  
• Comfortable working full-time on-site
• 
  
• Proactive and willing to take ownership
• 
  

What you’ll get:

• Hands-on HR experience (not theoretical work)
• 
  
• Exposure to real HR systems & processes
• 
  
• Internship Certificate + LOR
• 
  
• Full-time conversion opportunity based on performance
• 
  

📍 Mode: On-Site

⏳ Duration: 6 Months

🚀 Conversion: Yes

*Laptop is Mandetory*

We are looking for Experienced Flutter Developers with Strong knowledge of the Flutter framework, Background Services, Third-party libraries, Rest API.

The Flutter Mobile Developer will create multi-platform apps for iOS and Android using Google's new Flutter development framework.

Key Responsibilities:

• At least 2 yrs. of Flutter development experience are mandatory.
• Experience developing with Dart, whether with Flutter or for the web, is required.
• Deep experience contributing to and managing high-scale production mobile apps is desired.
• Be proficient in using version control and continuous integration, with tools such as Git and Bitbucket.
• Experience with third-party libraries and API implementation.

What we require:

• Able to self-manage and learn on his own.
• Can build Android and/or iOS apps using Flutter
• Proven working experience in Mobile app development
• Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
• Solid understanding of the full mobile development life cycle
• Experience working in an agile development process.
• Good communication skills.
• Excellent knowledge of core Java and Flutter framework.
• Familiar with Android Studio.
• Good command over code standards and code and query optimization.
• Able to use third-party libraries if required.
• Ready to take on new challenges and problems too.

Requirements:

• Must have 5+ years of experience
• Strong proficiency in data engineering concepts and practices.
• Extensive experience in applying data science and machine learning techniques.
• Working knowledge of extracting information from unstructured data sources, particularly PDFs.
• Hands-on experience with Large Language Models (LLMs) such as GPT and Gemini.
• Knowledge of prompt engineering and fine-tuning techniques.
• Practical experience in building Retrieval-Augmented Generation (RAG) systems.
• Experience in processing large volumes of unstructured data, preferably in the insurance, legal, or healthcare sectors.
• Proven experience in extracting valuable insights from diverse data sets.
• Familiarity with Vector Databases, Azure Cloud, LangChain, Lama Index, and OCR tools and techniques.
• Working knowledge of PDF to text extraction tools like PDFMiner, PyMuPDF, or PDFPlumber, OCR tools.
• Skilled in machine learning, deep learning, computer vision, natural language processing (NLP), and generative AI models.

Good to have:

Working knowledge of Python and libraries such as NumPy, pandas, scikit-learn, and TensorFlow/PyTorch.

Preferred Qualifications:

BE/MS/PhD in Computer Science, Data Science, Machine Learning, or related fields.

Note: We are looking for passionate candidates who can join immediately.

Required technical skills

• 3+ years of experience as a software developer using GoLang with > 3 years prior experience in an Object Orientated language
•  At least 1 year working experience on Linux operating system

Nice to have:

• Experience in the finance industry or knowledge of financial products/markets
• BA/BS in Computer Science or equivalent practical experience
• Java experience
• Experience with multi-tier application architecture and streaming systems
• Message streaming using Kafka
• Knowledge and experience adhering to software development life cycle best practices including test-driven development, unit testing discipline, agile development, and CI/CD strategies
• Working knowledge of building and deploying distributed systems      
• Experience with cloud technologies like Kubernetes, Docker, AKS

Requirements

• Bachelor's degree in English Literature, Journalism, Mass Communication or Liberal Arts
• Excellent command over spoken and written English communication
• 2 to 3 years of professional writing experience
• Great time management & task management skills
• Exceptional primary and secondary research skills
• Comfortable with working in an agile environment
• Comfortable with or open to learning how to use tools such as WordPress, Google Analytics, SEMRush, Zoho PageSense, and Microsoft Office
• Conduct research to find new and engaging content via search engines, social media platforms, authoritative websites, content generation tools, etc.
• Create content for articles, web pages, infographics, e-books, white papers, and other marketing material related to our language services and the industry
• Ensure all content is as per the brand's guidelines, including brand tone, content structure, formatting, etc.
• Write regular articles specific to language services for the company's blog and on behalf of the company for various other credible platforms
• Possess basic knowledge of blog publishing on WordPress
• Collaborate with the design team for producing visually-engaging content
• Create compelling ad copies for marketing
• Work within set deadlines and produce content accordingly
• Show a passion for SEO and current trends but with expertise in writing for people, rather than machines

Not just a delivery company…

RaRa Delivery is revolutionising instant delivery for e-commerce in Indonesia through data driven logistics.

RaRa Delivery is making instant and same-day deliveries scalable and cost-effective by leveraging a differentiated operating model and real-time optimisation technology. RaRa makes it possible for anyone, anywhere to get same day delivery in Indonesia. While others are focusing on ‘one-to-one’ deliveries, the company has developed proprietary, real-time batching tech to do ‘many-to-many’ deliveries within a few hours.. RaRa is already in partnership with some of the top eCommerce players in Indonesia like Blibli, Sayurbox, Kopi Kenangan and many more.

We are a distributed team with the company headquartered in Singapore 🇸🇬 , core operations in Indonesia 🇮🇩 and technology team based out of India 🇮🇳

Future of eCommerce Logistics.

• Datadriven logistics company that is bringing in same day delivery revolution in Indonesia 🇮🇩
• Revolutionising delivery as an experience
• Empowering D2C Sellers with logistics as the core technology

• Build and maintain CI/CD tools and pipelines.
• Designing and managing highly scalable, reliable, and fault-tolerant infrastructure & networking that forms the backbone of distributed systems at RaRa Delivery.
• Continuously improve code quality, product execution, and customer delight.
• Communicate, collaborate and work effectively across distributed teams in a global environment.
• Operate to strengthen teams across their product with their knowledge base
• Contribute to improving team relatedness, and help build a culture of camaraderie.
• Continuously refactor applications to ensure high-quality design
• Pair with team members on functional and non-functional requirements and spread design philosophy and goals across the team
• Excellent bash, and scripting fundamentals and hands-on with scripting in programming languages such as Python, Ruby, Golang, etc.
• Good understanding of distributed system fundamentals and ability to troubleshoot issues in a larger distributed infrastructure
• Working knowledge of the TCP/IP stack, internet routing, and load balancing
• Basic understanding of cluster orchestrators and schedulers (Kubernetes)
• Deep knowledge of Linux as a production environment, container technologies. e.g. Docker, Infrastructure As Code such as Terraform, K8s administration at large scale.
• Have worked on production distributed systems and have an understanding of microservices architecture, RESTful services, CI/CD.

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms.

You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities:

1. Build pixel-perfect, buttery smooth UIs across both mobile platforms.
2. Leverage native APIs for deep integrations with both platforms.
3. Diagnose and fix bugs and performance bottlenecks for performance that feels native.
4. Reach out to the open-source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
5. Maintain code and write automated tests to ensure the product is of the highest quality.
6. Transition existing React web apps to React Native.