Customer Relationship Management Executive

Job Title: Sales Operations Specialist

Location: Pune/Mumbai

Type: Full-time

Role Overview:

We are looking for a detail-oriented and proactive Sales Operations Specialist to join our dynamic team. This role is pivotal in ensuring smooth communication and coordination between internal teams and external clients. You will be responsible for lead engagement, logistical coordination for events, and delivering an exceptional client experience throughout the engagement lifecycle.

Key Responsibilities:

1. Lead Engagement & Communication

• Send introductory and follow-up messages to potential leads on LinkedIn.
• Maintain a tracker for lead responses and escalate warm leads to the Sales team.
• Support the Sales team with pre-sales coordination when needed.
• Prepare Statement of Work (SoW) for all newly onboarded clients and Co-ordinate closely with the Finance team
• Liaise with legal or finance for contract vetting and closure
• Maintain onboarding documents: PO/WO/Agreement

2. Event Coordination

• Liaise with the event team to ensure timely dispatch of materials and giveaways.
• Coordinate branding requirements including logo sharing and visibility arrangements.
• Track and follow up on payments related to event participation and invoicing.
• Coordinate with sales vendors for data procurement and client gifting and liaise with the marketing team for collateral updates and requirements.

Qualifications & Skills:

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• 1–3 years of experience in client servicing, operations, or event coordination.
• Strong communication and interpersonal skills.
• Highly organized with attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in MS Office and comfortable using CRM and project management tools.
• Prior experience in L&D, HR Tech, or event domains is a plus.

What We Offer:

• Opportunity to work with a passionate, purpose-driven team.
• Exposure to diverse industries and high-impact client projects.
• A learning-oriented and collaborative work environment.
• Opportunity to attend events/ conferences

Hello

Job Title: Business Development Executive

Location: Surat - Adajan

Website: https://artoonsolutions.com/ (https://artoonsolutions.com/career/)

Artoon Solutions Private Limited

https://www.linkedin.com/company/artoonsolutions/mycompany/

Ultimate Business Systems Pvt. Ltd. (UBS) - Product

https://www.linkedin.com/company/ubsapp/

Artoon Games - Games

https://www.linkedin.com/company/artoongames/

Location: Surat & Ahmedabad

Working Days – 5 days working (First Saturday 4:30 hours working due to activities/celebrations)

Time (Working Hours) – Flexible working hours

Employment Strength – 350

LinkedIn Page: https://www.linkedin.com/company/artoonsolutions/

Benefits to Joining us:

• 5 Days Working
• 280 + Brains
• Overtime Pay
• Health Insurance for you & your family
• Leave Encashment
• Flexible job timings
• Monthly celebrations
• Get the chance to learn new technologies
• Technical Growth Opportunities
• Cooperative Seniors

Job Description:

 Lead Analyst for Outbound Marketing (LinkedIn & Others) and Inbound Leads responsibilities.

Role: The Lead Analyst is responsible for utilizing various outbound marketing tools and techniques, such as sending messages, and emails, or making calls on platforms like LinkedIn, to generate high-quality leads. They are also accountable for managing and maintaining records of the connected leads in customer relationship management (CRM) tools and providing qualified leads to the Sales department. In addition, the Lead Analyst shall also have the role of communicating with inbound leads generated from marketing efforts.

Responsibilities:

• Generate qualified leads using outbound marketing tools and methods such as messages, email, and calls on platforms like LinkedIn and others.
• Maintain records of connected leads in CRM tools and supply qualified leads to the sales department.
• Communicate with inbound leads generated from marketing.
• Analyze profiles in various lead generation platforms like Apollo.io and LinkedIn.
• Use deep knowledge of qualified profile/company filtration to identify and target the most promising accounts.
• Utilize Sales Navigator to find and connect with leads.
• Maintain accurate reports on lead generation and follow-up activities.
• Use CRM tools to track and manage leads and opportunities.
• Hunt for proper profiles, filter by industry, category, and location.
• Use basic communication skills for chat and initial communication with leads.
• Understand market research in a given industry.
• Approach at least 20 qualified accounts per day.
• Handle inbound leads generated via marketing efforts.
• Handle clients approaching the company with their requirements on WhatsApp, emails.
• Understand the basic high-level requirements of the clients.
• Provide accurate data to the sales team by maintaining the data in CRM.
• Reply to clients only during urgencies during holidays or post office hours. This might not be required daily, but a positive attitude is a must.

Skills:

• Proven experience in lead generation and outbound marketing.
• Deep knowledge of qualified profile/company filtration.
• Experience using Sales Navigator.
• Proficiency in report maintenance and CRM tools.
• Strong LinkedIn skills, including profile hunting, filtering, and industry/category/location targeting.
• Good communication skills, including basic chat and communication with leads (Inbound & Outbound).
• Understanding of market research in a given industry.
• Positive attitude and ability to handle urgent client inquiries during off-hours.

Interview Process:

1. HR Round
2. Technical Round
3. Practical Round
4. Salary Negotiation
5. Offer Release

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

A Senior Automation Test Engineer at HappyFox is an integral part of the QA team responsible to ensure product quality and integrity with a special focus on the development and execution of test automation. 

Responsibilities:

• Owning the quality of any deliverables including new features and enhancements.
• Working closely with the product team in understanding the requirements and user workflow.
• Developing and executing test plans and test cases with a strong emphasis on using code to solve technical challenges and shorten the regression test cycle through automation.
• Performing automated API testing.
• Contributing to building of a Continuous Integration (CI) environment and ongoing process improvement activities.
• Identifying required improvements in the test and development processes; making contributions to our automation tools that address specific needs.
• Raising defects/bugs and tracking them till closure.

Requirements:

• Minimum 5 years of relevant experience in QA with at least 3 years of experience in automation.
• Expertise in Selenium tool for automation testing.
• Good understanding of the Agile software development methodology (Kanban or Scrum) and QA's role in it.
• Good knowledge of object-oriented programming, along with requisite coding and debugging skills.
• Design and development skills in Python and/or Java.
• Some knowledge of continuous integration practices.
• Excellent verbal and written communication skills.
• Experience working in SaaS based product company (optional)
• Knowledge of Performance / Load testing tool (optional)
• Experience working for a bootstrapped high-growth startup (optional)

Inshorts is looking for people to work as Proofreaders in the English Editorial Team. Eligibility criteria include an experience of 0-2 years for the post in the field of English media.

Location: Noida

CTC: 100% hike on current CTC

Responsibilities: 

>Checking for spelling and grammatical mistakes in the headlines and body copies

>Verifying all the facts in a particular story before publishing

>Checking for the authenticity and accuracy of images used for shorts

>Making sure that any story is not repeated

>Have to look after the growth of the concerned team while adding to the overall growth of the company 

Desired Skills/Qualification:

>Strong command over the English language

>General awareness

>Good at spotting mistakes

>Sound logical skills

>Experience of 0-2 years

Company Profile:

Inshorts is a content consumption and discovery app which provides news and other content in 60 words. It was started in 2013 with the aim of keeping people informed by presenting news in an easily consumable format. It is the highest-rated news app on Google Play Store.

• Develop new client partnerships with company's key accounts and develop strategic partnerships with large companies across industries. 
• Nurture and develop existing clients and generate incremental revenues within these accounts by selling additional products and services.
• Proactively identify & solve customer business problems by providing subject matter expertise and by using relevant product and services lines to create solutions. 
• Key point of contact for large accounts. 
• Ability to maintain senior level client relationships.
• Will be required to implement company's aggressive growth plans in the identified territory. Primary focus will be on new business while ensuring existing relationships are maintained.
• High adherence to internal CRM with an estimate of sales forecast.
• Liaising with the operations/products team for a smooth delivery of the end product and ensuring the service expectations of the customers are met.
• Should be comfortable with working in flexible time zones (Primarily US time zone) 

Requirements:

• Minimum of 8 - 12 years experience in Key Accounts Management.
• Strategic thinking and analytical skills
• Excellent written, oral communication and presentation skills.
• Good negotiation skills to achieve desired results/meet customer needs.

We at Noise.com are looking for an experienced, Tech Lead who has hands-on experience of mobile apps development to be part of our team. We need someone with expert-level technical skills and expertise, who can manage a fully functional web and app development team, maintain impeccable quality standards and optimize functions accordingly throughout the completion of the app project. You will have an opportunity to build the team. 

Profile summary: 

• Managing the entire product life cycle - conceptualization, design, development, Q/A, maintenance, and new version upgradation

• Good knowledge of Ruby,Node.js, React Native, Android/iOS App development, Firebase, and web services (Java, JavaScript, HTML, XML, OOA, OOD, DS, DB Concepts) 

• Work closely with stakeholders on website, app, and internal product planning and execution.

• Provide technical leadership in the end to end design, development, and testing of solutions

• Keep up to date on cutting edge technologies and effectively incorporate that knowledge to our platform roadmap, design, and implementation

• Sound Knowledge of testing methodologies including automation testing

• Handle and address any issues regarding the development: technical difficulty or team management & get all issues resolved by coordinating with other technical experts or if required by any other department for the same

• Coordinate with internal resources and third parties/consultants/vendors for the flawless execution of projects

• Maintaining an Agile environment and meeting the product delivery deadlines

• Lead and manage the day to day activities of their team

• Establish and maintain a proper communication channel among all the stakeholders and report and escalate the same to management as needed

• Tracking the status of the team's work and ensuring deliverables are produced on agreed schedules in coordination with the other stakeholders

• Conduct project risk identification and mitigation action planning

• Conduct module-level work effort estimations and integrate for the whole system  

• Provide accurate and detailed weekly task reports

• Should have at least 3.5+ years of experience in mobile application development experience with at least two apps that are on the app store that you are proud to discuss with us

Your must-haves:  

• You should be familiar with the Cloud Technologies 

• You should be familiar with the Web Architecture 

• You should be familiar with the Mobile Architecture especially MVVM

• Consistently demonstrated ability of Tech Lead in current role

• 5+ Years of relevant industry experience

• Certified: AWS Solution Architect (Preferred but not mandatory)

What do Microsoft, The Gap, Royal Bank of Scotland, Lockheed Martin, and top Open Source projects like JQuery have in common? They all use BrowserStack, as do over 25,000 other customers!

BrowserStack is the industry-leading, cloud web and mobile testing platform that enables developers to test their websites and apps on different operating systems and mobile devices. Since launching in 2011, our mission has been bold yet simple: To be the testing infrastructure for the internet. 6 years and billions of tests later, we are ready for our next phase of hyper growth. Bootstrapped for the first 6 years, we continue to be profitable since inception with a near exponential https://workable.com/nr?l=https%3A%2F%2Fwww.browserstack.com%2Fgrowth">growth in customers around the globe. Recently, we closed $50M in Series A funding from Accel

Are you are the one who wants to work on a tech-heavy product, and the challenging technical problems that it entails? Problems vary, and can be as diverse as scaling the product smoothly as the company grows, to setting up a device farm, or solving streaming issues through a browser, without the use of plugins. Will you be excited for the challenge to transform and think critically on many computer science disciplines including product design, usability, building APIs and user-centric online applications, business logic, scaling performance, and 24x7 reliability?

JOB RESPONSIBILITIES

• Writing high quality code, participating in code reviews, designing/architecting systems of varying complexity and scope, and creating high quality documentation supporting the design/coding tasks
• Lead out team meetings, stand-ups, and architecture/design discussions
• Identify areas of improvement in our frameworks, tools, processes and strive to make them better. Evaluate our success metrics and evolve our reporting systems
• Works on the web application layer, backend, systems, streaming and other associated technology to build our product and components
• Find solutions and solve issues around a variety of operating systems or programming languages
• Researching new technologies and adapt them to BrowserStack requirements
• Own and commit to all your work, and be accountable for your results
• Using and understanding code from Open Source
• Teaching others how to use new software
• Willing to learn new programming languages and databases
• Able to write efficient SQL queries and design schemas for relational databases
• Participate in a culture of code reviews, writing tech specs, and collaborating closely with other people (no lone wolves)
• Produce high quality software that is unit tested, code reviewed, and checked in regularly for continuous integration
• Develop multi-tier scalable, high-volume performing, and reliable user-centric applications that operate 24x7
• Scale distributed applications, make architectural trade-offs applying synchronous and asynchronous design patterns, write code, and deliver with speediness and quality

• Good experience in at least one scripting language: Ruby, Nodejs, Python, AppleScript, Unix shell or similar
• Familiarity with one compiled language: C, Java, Go or similar
• Good knowledge of operating systems and networking concepts
• Reasonable knowledge of Windows and/or Linux operating systems
• Ability to work on Windows and Linux platform below the application layer, including file systems, kernels, custom installations, shell scripting, internal APIs, etc
• Aggressive problem diagnosis and creative problem solving skills
• Startup mentality, high willingness to learn, and hardworking
• Experience of 3-6 years