Ui/Ux Designer

• Handle incoming customer calls professionally and efficiently.
• Make outbound calls to follow up on customer inquiries or resolve issues.
• Provide accurate information about products or services to customers.
• Resolve customer complaints and ensure customer satisfaction.
• Update customer information in the database during and after each call.
• Collaborate with other team members to address customer needs effectively.
• Meet or exceed individual and team performance targets.
• Follow communication scripts and guidelines to ensure consistency.
• Stay updated on product knowledge and industry trends.
• Escalate complex issues to the appropriate department or supervisor.
• Proven experience in a customer service or voice process role.
• Excellent verbal communication skills in English+ Hindi.
• Strong active listening and problem-solving abilities.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills.

Your work involves creating, 

• Website content
• Blog posts
• Guest articles on leading websites
• Video scripts
• Marketing copy for products/services
• Social media content for company profile
• Content planning & research
• Mobile app content

Requirements:

• 0 - 1 year of experience as a content writer. 
• Ability to put forth complex technological topics in a simpler form. 
• Strong attention to detail & impeccable grasp of the English language. 
• Proficiency with writing programs, such as Google Docs and Microsoft Word.  
• Excellent verbal and written communication skills.
• Basic knowledge of SEO & keyword research. [Optional] 
• Hands-on experience with Content Management Systems. [Optional]

COMPANY DESCRIPTION :

NNIIT is a pioneering Edtech start-up with the goal of empowering individuals in the digital

age. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If

you meet the qualifications and are passionate about making an impact in the Ed-tech

sector, keep reading!

JOB DESCRIPTION :

Company: NNIIT (On-Roll)

Salary: upto 4lpa + Incentives

Job Location: Hyderabad (On site)

ROLES AND RESPONSIBILITIES :

 Source new sales opportunities through inbound lead follow-up and outbound

cold calls and emails.

 Calling to 250+ calls/day and maintain 3hrs of Talk-time thus booking 10

conductions for the week for each day

 Understand customer needs and requirements.

Route qualified opportunities to the appropriate sales executives for further

development and closure.

 Close sales and achieve quarterly quotas

 Research accounts, identify key players and generate interest.

 Maintain and expand your database of prospects within your assigned

territory Team with channel partners to build pipeline and close deals

 Perform effective online demos to prospects.

FAQs :

Salary Expectation: Minimum 20,000 INR with the potential to reach up to 74,000

INR based on skills, experience, and interview performance.

Eligibility Criteria: Graduates with 1 to 3 years of experience in Ed-tech K9 & K12

background are eligible to apply.

Specific Skills Required: Good sales skills, proficiency in English, and strong

communication abilities are essential.

Applicants: Both male and female candidates are welcome to apply.

ADDITIONAL INFORMATION :

Seniority Level: Mid-Senior level

Industry: E-Learning Providers

Employment Type: Full-time

Job Functions: Sales, Business Development

About Triveous

Triveous is a fully remote startup that is passionate about building impactful mobile-first products for India and the world. Over the past few years, we’ve had the opportunity of working on some truly inspirational projects for some of the best companies in the world, it should give you an idea of the kind of things you’ll be spending time on if you decide to work with us:

• For IDEO and Bill & Melinda Gates Foundation - Worked on a framework to increase digital confidence for the next billion internet users, available at https://digitalconfidence.design/
• For Google: Advised Google’s partners on UX best practices for mobile apps and strategies to improve key metrics like engagement and retention
• For Novopay and Khoslalabs: Created multiple fintech apps for millions of underbanked users across India
• For Triveous (That’s us): Created Skyro a “google docs for audio” with over a million downloads and was featured internationally on the play store
• For FREND: Worked with FREND (a nonprofit) on a unique offline-first mobile platform that gives livelihood to women in over 3,00,000 villages across India.

Job Description

We are looking for a Product designer to join Triveous and help us in our journey to create beautiful, usable, and inclusive mobile products. She/He will be responsible for understanding and executing the entire design lifecycle of various projects. That includes creating user personas, mapping user journeys, creating prototypes, and testing them out with actual users. 

The role also involves talking to client stakeholders to execute the design process independently. Experience in communicating design inputs, decisions, and outputs with key stakeholders is a definite plus.

Since this is a remote role, you would need to be self-motivated and proactive in all the work that you do.

Tasks and Responsibilities

• Understand business requirements and user needs
• Create user personas, journey maps, and various other design artifacts
• Create prototypes of varying fidelity
• Communicate design solutions to key stakeholders
• Define and track key metrics related to user experience
• Utilize quantitative and qualitative research to generate meaningful insights that will drive creative concepts

Skills and Requirements

• Experienced with 1+ years in Product Design/UX roles.
• Good experience in user experience and interface design, with a supporting portfolio
• Experience in designing mobile applications
• Experience in understanding and mapping complex user journeys
• Ability to form, prototype, and clearly communicate ideas and decisions.
• Business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experiences
• Familiarity with prototyping tools like Figma/Sketch
• Good problem-solving and analytical skills
• Able to work well with remote, cross-functional teams
• Responsible, self-motivated, and comfortable taking the initiative.
• Attentive to the finer details and love what you do

Bonus

• Experience with various user research methodologies
• Experience in building offline-first application

𝘞𝘦 𝘢𝘳𝘦 𝘤𝘶𝘳𝘳𝘦𝘯𝘵𝘭𝘺 𝘴𝘦𝘦𝘬𝘪𝘯𝘨 𝘢 𝘵𝘢𝘭𝘦𝘯𝘵𝘦𝘥 𝘢𝘯𝘥 𝘥𝘳𝘪𝘷𝘦𝘯 𝘉𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘋𝘦𝘷𝘦𝘭𝘰𝘱𝘮𝘦𝘯𝘵 𝘈𝘴𝘴𝘰𝘤𝘪𝘢𝘵𝘦 (𝘉𝘋𝘈) 𝘵𝘰 𝘫𝘰𝘪𝘯 𝘰𝘶𝘳 𝘵𝘦𝘢𝘮 𝘪𝘯 𝘎𝘶𝘳𝘨𝘢𝘰𝘯. 𝘈𝘴 𝘢 𝘉𝘋𝘈, 𝘺𝘰𝘶 𝘸𝘪𝘭𝘭 𝘱𝘭𝘢𝘺 𝘢 𝘤𝘳𝘶𝘤𝘪𝘢𝘭 𝘳𝘰𝘭𝘦 𝘪𝘯 𝘥𝘳𝘪𝘷𝘪𝘯𝘨 𝘰𝘶𝘳 𝘪𝘯𝘴𝘪𝘥𝘦 𝘴𝘢𝘭𝘦𝘴 𝘦𝘧𝘧𝘰𝘳𝘵𝘴, 𝘨𝘦𝘯𝘦𝘳𝘢𝘵𝘪𝘯𝘨 𝘯𝘦𝘸 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘭𝘦𝘢𝘥𝘴, 𝘢𝘯𝘥 𝘦𝘹𝘱𝘢𝘯𝘥𝘪𝘯𝘨 𝘰𝘶𝘳 𝘳𝘦𝘢𝘤𝘩.

𝘑𝘰𝘣 𝘛𝘪𝘵𝘭𝘦: 𝘉𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘋𝘦𝘷𝘦𝘭𝘰𝘱𝘮𝘦𝘯𝘵 𝘈𝘴𝘴𝘰𝘤𝘪𝘢𝘵𝘦 (𝘉𝘋𝘈)

𝘓𝘰𝘤𝘢𝘵𝘪𝘰𝘯: 𝘎𝘶𝘳𝘨𝘢𝘰𝘯

𝘞𝘰𝘳𝘬𝘪𝘯𝘨: 𝘞𝘰𝘳𝘬 𝘧𝘳𝘰𝘮 𝘰𝘧𝘧𝘪𝘤𝘦 (𝘞𝘍𝘖)

𝘐𝘯𝘥𝘶𝘴𝘵𝘳𝘺: 𝘌𝘥 𝘛𝘦𝘤𝘩

𝘍𝘶𝘯𝘤𝘵𝘪𝘰𝘯𝘢𝘭 𝘈𝘳𝘦𝘢: 𝘐𝘯𝘴𝘪𝘥𝘦 𝘚𝘢𝘭𝘦𝘴

𝘚𝘩𝘪𝘧𝘵: 𝘋𝘢𝘺 𝘚𝘩𝘪𝘧𝘵 / 𝘕𝘪𝘨𝘩𝘵 𝘚𝘩𝘪𝘧𝘵 (𝘰𝘱𝘵𝘪𝘰𝘯𝘢𝘭)

𝘚𝘢𝘭𝘢𝘳𝘺 𝘙𝘢𝘯𝘨𝘦:

𝘋𝘰𝘮𝘦𝘴𝘵𝘪𝘤 𝘚𝘩𝘪𝘧𝘵: (𝘊𝘛𝘊) 𝘐𝘕𝘙 6.6 𝘓𝘗𝘈 (4.23 𝘓𝘗𝘈 𝘍𝘪𝘹𝘦𝘥 + 2.4 𝘓𝘗𝘈 𝘝𝘢𝘳𝘪𝘢𝘣𝘭𝘦)

𝘜𝘚/𝘊𝘢𝘯𝘢𝘥𝘢 (𝘯𝘪𝘨𝘩𝘵 𝘴𝘩𝘪𝘧𝘵): (𝘊𝘛𝘊) 𝘐𝘕𝘙 7.10 𝘓𝘗𝘈 (4.8 𝘓𝘗𝘈 𝘍𝘪𝘹𝘦𝘥 + 2.3 𝘓𝘗𝘈 𝘝𝘢𝘳𝘪𝘢𝘣𝘭𝘦)

𝘛𝘳𝘢𝘪𝘯𝘪𝘯𝘨 𝘗𝘦𝘳𝘪𝘰𝘥: 21𝘒 𝘍𝘪𝘹𝘦𝘥 + 𝘐𝘯𝘤𝘦𝘯𝘵𝘪𝘷𝘦

𝘙𝘦𝘲𝘶𝘪𝘳𝘦𝘥 𝘚𝘬𝘪𝘭𝘭𝘴:

𝘌𝘹𝘤𝘦𝘭𝘭𝘦𝘯𝘵 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘴𝘬𝘪𝘭𝘭𝘴 𝘵𝘰 𝘦𝘧𝘧𝘦𝘤𝘵𝘪𝘷𝘦𝘭𝘺 𝘦𝘯𝘨𝘢𝘨𝘦 𝘸𝘪𝘵𝘩 𝘱𝘰𝘵𝘦𝘯𝘵𝘪𝘢𝘭 𝘤𝘭𝘪𝘦𝘯𝘵𝘴

𝘚𝘵𝘳𝘰𝘯𝘨 𝘪𝘯𝘵𝘦𝘳𝘱𝘦𝘳𝘴𝘰𝘯𝘢𝘭 𝘴𝘬𝘪𝘭𝘭𝘴 𝘵𝘰 𝘣𝘶𝘪𝘭𝘥 𝘢𝘯𝘥 𝘮𝘢𝘪𝘯𝘵𝘢𝘪𝘯 𝘳𝘦𝘭𝘢𝘵𝘪𝘰𝘯𝘴𝘩𝘪𝘱𝘴

𝘗𝘳𝘰𝘷𝘦𝘯 𝘢𝘣𝘪𝘭𝘪𝘵𝘺 𝘵𝘰 𝘮𝘦𝘦𝘵 𝘴𝘢𝘭𝘦𝘴 𝘵𝘢𝘳𝘨𝘦𝘵𝘴 𝘢𝘯𝘥 𝘥𝘳𝘪𝘷𝘦 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘨𝘳𝘰𝘸𝘵𝘩

𝘚𝘦𝘭𝘧-𝘮𝘰𝘵𝘪𝘷𝘢𝘵𝘦𝘥, 𝘱𝘳𝘰𝘢𝘤𝘵𝘪𝘷𝘦, 𝘢𝘯𝘥 𝘳𝘦𝘴𝘶𝘭𝘵-𝘰𝘳𝘪𝘦𝘯𝘵𝘦𝘥 𝘮𝘪𝘯𝘥𝘴𝘦𝘵

𝘎𝘰𝘰𝘥 𝘰𝘳𝘨𝘢𝘯𝘪𝘻𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘢𝘯𝘥 𝘵𝘪𝘮𝘦 𝘮𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘴𝘬𝘪𝘭𝘭𝘴

𝘒𝘯𝘰𝘸𝘭𝘦𝘥𝘨𝘦 𝘰𝘧 𝘵𝘩𝘦 𝘌𝘥 𝘛𝘦𝘤𝘩 𝘪𝘯𝘥𝘶𝘴𝘵𝘳𝘺 𝘢𝘯𝘥 𝘶𝘯𝘥𝘦𝘳𝘴𝘵𝘢𝘯𝘥𝘪𝘯𝘨 𝘰𝘧 𝘱𝘶𝘣𝘭𝘪𝘤 𝘴𝘱𝘦𝘢𝘬𝘪𝘯𝘨 𝘢𝘯𝘥 𝘤𝘳𝘦𝘢𝘵𝘪𝘷𝘦 𝘸𝘳𝘪𝘵𝘪𝘯𝘨 𝘦𝘥𝘶𝘤𝘢𝘵𝘪𝘰𝘯 𝘪𝘴 𝘢 𝘱𝘭𝘶𝘴.

𝘌𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦: 0-3 𝘺𝘦𝘢𝘳𝘴 𝘰𝘧 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 

𝘌𝘥𝘶𝘤𝘢𝘵𝘪𝘰𝘯: 𝘎𝘳𝘢𝘥𝘶𝘢𝘵𝘪𝘰𝘯 2018-2024

𝘐𝘮𝘱𝘰𝘳𝘵𝘢𝘯𝘵 𝘊𝘳𝘪𝘵𝘦𝘳𝘪𝘢:

𝘞𝘪𝘭𝘭𝘪𝘯𝘨𝘯𝘦𝘴𝘴 𝘵𝘰 𝘸𝘰𝘳𝘬 5 𝘥𝘢𝘺𝘴 𝘢 𝘸𝘦𝘦𝘬

𝘈𝘣𝘪𝘭𝘪𝘵𝘺 𝘵𝘰 𝘵𝘩𝘳𝘪𝘷𝘦 𝘪𝘯 𝘢 𝘩𝘪𝘨𝘩-𝘪𝘯𝘵𝘦𝘯𝘴𝘪𝘵𝘺 𝘭𝘦𝘢𝘳𝘯𝘪𝘯𝘨 𝘢𝘯𝘥 𝘳𝘢𝘱𝘪𝘥-𝘨𝘳𝘰𝘸𝘪𝘯𝘨 𝘴𝘵𝘢𝘳𝘵-𝘶𝘱 𝘦𝘯𝘷𝘪𝘳𝘰𝘯𝘮𝘦𝘯𝘵

𝘸𝘦 𝘸𝘢𝘯𝘵 𝘵𝘰 𝘩𝘦𝘢𝘳 𝘧𝘳𝘰𝘮 𝘺𝘰𝘶. 𝘑𝘰𝘪𝘯 𝘰𝘶𝘳 𝘥𝘺𝘯𝘢𝘮𝘪𝘤 𝘵𝘦𝘢𝘮 𝘢𝘯𝘥 𝘣𝘦 𝘱𝘢𝘳𝘵 𝘰𝘧 𝘢 𝘤𝘰𝘮𝘱𝘢𝘯𝘺 𝘵𝘩𝘢𝘵 𝘪𝘴 𝘳𝘦𝘷𝘰𝘭𝘶𝘵𝘪𝘰𝘯𝘪𝘻𝘪𝘯𝘨 𝘦𝘥𝘶𝘤𝘢𝘵𝘪𝘰𝘯.

CULTURE SNEAK-PEAK

https://lnkd.in/dXFPGEAN

Apart from doing impactful work together, we ensure that our employees are well taken care of and that they feel strongly about creating confidence across the globe.

About  Nulearn (subsidiary of Human Racers Advisory Pvt. Ltd.):

With the aim of enabling both, young minds and working professionals to strategize their future growth and steer their career in the right direction, Nulearn is constantly emerging as a leading Ed-tech platform across India and abroad. Offering a mix of online and offline approaches and practical training modules, this one-of-its-kind company, founded by leading HR experts prepares aspiring minds to confront the challenges in an evolving and cognitively demanding marketplace.

Nulearn is a subsidiary of Human Racers Pvt. Ltd., a well established brand for HR and training interventions that offers HR solutions to organizations across India.

Website: http://www.nulearn.in">www.nulearn.in

Position:  Corporate Sales Manager

No. of Position: 1

Role & Responsibilities:

• Responsible for new client acquisition by building strong alliances with corporate & institutes to become exclusive training partner for eMDP Program PAN India.

• Developing strategies to explore new regions to generate more business.

• Making power packed presentations to top level management and onboarding them for different eMDP programs.

• Relationship management with the existing clients to cross sell & up sell new upcoming programs.

• Submitting sales report to the management.

• Organizing events and seminars to promote eMDP programs PAN India.

Key Skills:

• Well Spoken & presentable personality.
• Open for travelling. 
• Should be confident enough to deal with high designated personalities.

Java, Elastic Search or Apache Solr

Spring boot and Microservices

4+ Years

Hyderabad or Pan India

Less 30 days

Experience in 3rd Party Integration & migrating data ,Web Services (SOAP and REST)

Your primary role will be to drive and grow our in-house software expertise. Working with a small software team in India and the UK, you will be responsible in understanding the requirements from various internal teams and taking ownership of software development, including backend database development and any front-end applications that will be developed in the future. Implementing AGILE methodologies, you will be responsible for delivering iterative results through regular sprints.

The software team manages a range of systems for the company, ranging from our client-facing applications to content delivery portals. You will be involved in all the projects and will contribute to developing, maintaining, and improving our systems. You will also be expected to keep on top of the latest developments in the software world and constantly check if we can make use of the latest technologies to deliver an even better user experience to both our internal and external clients. This role will suit someone who has extremely good technical skills but who is also ambitious to play a more strategic role in a growing company and build a strong team. The role may also require occasional travel to our UK headquarters and other offices around the world.

Essentials:

• Solid development skills and track-record of successful project delivery
• PHP and frameworks
• Database design and development
• SQL
• Open-source SQL databases, e.g. MySQL, MariaDB, PostgreSQL
• HTML
• CSS, Sass and frameworks
• JavaScript: ES5, ES6, Ajax, libraries, and frameworks like VueJs, ReactJs.
• Front-end tooling
• Accessibility and progressive enhancement
• Git and/or other version control systems
• Project management
• Excellent communication, leadership, and motivation skills
• Willing to take on new technical projects.
• Attention to detail.

Desirable skills and experience:

• Agile development experience or certification
• .Net Framework
• Data visualisation and tools
• js
• NoSQL technologies such as MongoDB
• Continuous integration and deployment
• Big data and analytics
• Web security and development practices
• Data scraping and parsing.
• Aptitude for statistical analysis

Requires a bachelor's degree in area of specialty and experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. A degree of creativity and latitude is required. Typically reports to a supervisor or manager.

Designs, develops, and implements web-based Java applications to support business requirements. Follows approved life cycle methodologies, creates design documents, and performs program coding and testing. Resolves technical issues through debugging, research, and investigation.

Additional Job Details:

Strong in Java, Spring, Spring Boot, REST and developing MicroServices.

Knowledge or experience , Cassandra preferred

Knowledge or experience on Kafka

Good to have but not must

Good to know:

Reporting tools like Splunk/Grafana

Protobuf

Python/Ruby