Laravel developer

Immediate Hiring for L3 Support Backend .Net Developer Position

Job Description:

We are looking for a proactive and detail-oriented L3 Support Engineer to manage and resolve complex technical issues in our Online Travel Booking Platform. You will act as a bridge between customer support, QA, and development teams, with deep knowledge of application internals, APIs, databases, and cloud environments. Ideal candidates should have hands-on experience in .NET or any other backend stack and should be able to handle critical issues, automate support tasks, and contribute to platform stability.

Key Responsibilities:

1. Investigate and resolve complex issues reported by L1/L2 support or customers in production.
2. Perform deep-dive analysis of application logs, exceptions, database queries, and API interactions.
3. Handle incidents related to booking failures, payment mismatches, GDS/supplier API errors, and latency issues.
4. Coordinate with Engineering teams to identify bugs and ensure timely resolution.
5. Monitor system health, performance metrics, and alerts across services (flight, hotel, payment, user management, etc.).
6. Perform root cause analysis (RCA) and document it with action plans and preventive measures.
7. Build or improve internal tools/scripts to aid in faster triaging and resolution.
8. Own deployment verifications and hotfix validations in staging or production environments.
9. Support business continuity during high-traffic periods (e.g., holiday seasons, campaigns).
10. Maintain a knowledge base of recurring issues, resolutions, and platform behavior.

Required Skills :

Join us in our mission to inspire travellers and create unforgettable experiences! If you have the skills, experience, and enthusiasm to excel in this role, we'd love to hear from you.

3–6 years in Application Support / L3 Support / Backend Engineering

1. Strong knowledge of .NET Core / ASP.NET / C#, or any other backend language (Java, Node.js, Python, etc.)
2. Proficiency in debugging distributed systems and analyzing API and application logs.
3. SQL Server, PostgreSQL, or other RDBMS – query optimization, issue tracing.
4. Understanding of RESTful APIs, OAuth, third-party API integration (e.g., GDS, payment gateways).
5. Exposure to Azure / AWS / GCP – especially logging, monitoring, and app services.
6. Experience using tools like Postman, Fiddler, Kibana, Grafana, Azure Monitor, or similar.
7. Knowledge of microservices, CI/CD pipelines, and application containers (Docker, Kubernetes) is a plus.
8. Excellent communication skills to interact with cross-functional teams

Java JD

Exp: -2- 4 Years

Location: - Manyata Tech Park, Bangalore, Karnataka, India

Immediate Joiners-15 Days

Job Responsibilities

• Strong experience with Spring and Spring Boot, Spring MVC, Spring Data, Spring Security
• • Exposure working in microservices and containerization(Docker/Kubernetes)
• • Experience with Web Services (JSON, REST, JAX-RS, Spring based REST services)
• • Strong with Java and J2EE/Java EE (including servlets, JSP, JSF, JDBC)
• • Strong understanding of Java Multithreading
• • Experience working with DB like Mongo, Casandra etc.
• • Experience with at least one of the development tools like Git, Gradle, Maven, Sonar, Jenkins, Artifactory etc
• • Experience with web application servers like Tomcat, Jetty, JBoss etc
• • Experience with TDD, code testability standards, JUnit/Mockito
• • Experience with DevOps practices and CICD model of development
• • Good understanding of OOP, design patterns and industry best practices
• • Agile project experience along with working on Agile tools like JIRA
• • Strong written and verbal communication skills
• Good to have Skills:
• • Strong interpersonal skills and time management skills
• • Strong analytical and troubleshooting skills

Candidate Profile:

• Strong understanding of PHP and Laravel Framework.
• Produce high quality code and experience with security implementations Identifying application security risks and Implementing security patches procedures.
• Strong hold on MySQL and experience on other SQL/No SQL databases.
• Hands on experience in Architecture and Design with experience in UML and Work-flow diagrams.
• Good knowledge on coding standards, unit testing.
• Strong hold on Data Structures and Algorithms.
• Expertise in building scalable & reliable systems.
• Good Experience in working with technologies like AWS.
• Strong problem solving and analytical skills.
• Able to architect large software from scratch.
• Team building and resource allocation.
• Should be able to work with the management to identify and address any issues that may impact the project.

Qualifications:

• A Bachelor’s degree in Computer Science (or equivalent experience)
• M-Tech or advanced degree a plus
• Hackathon participation and accolades are a plus

Job Role:

• 4+ years of object-oriented Java / J2EE development
•  Full SDLC experience (requirements gathering, architecture, development, QA, etc)…
•  Experience with Spring (MVC, IOP/DI, REST, Security) & Hibernate/Spring
•  Experience with SOAP / REST web services
•  Knowledge of SQL
•  Knowledge of No SQL concepts, understanding of Solr, Redis and Mongo DB is desirable
•  Must have worked on any one messaging solutions
•  Bonus Points for micro service design and development experience
•  Bonus points for any mobile development experience
•  Used Agile methodology
•  Bonus Points for experience working on Unix, shell scripting & Build Systems
•  Experience in performance optimization is an added advantage