
Customer Delight Manager- Looking for Female folks
at an early-stage startup backed by Y-combinator
1. Lead a team of associates who are the first point of contact for members - identify, understand and resolve customer queries via chat support / email or call if necessary.
2. Foster cross-functional relationships with internal stakeholders and devise methods for improvement of overall customer experience
3. Work on process/workflow design to ensure root cause resolution of frequent customer queries. Develop service procedures, policies and standards
4. Record and document all relevant user feedback
5. Manage escalations. Take ownership of customers' issues and follow problems through to resolution.
6. Manage rotational shifts to ensure great 24/7 customer support (8-hour shifts | 6 days working | Weekday off)
7. Own customer satisfaction targets and resolve all user queries within specified timelines
8. Scale our processes, services, and systems playbook
9. Recruit, mentor and develop customer service agents and nurture an
environment where they can excel through encouragement and empowerment
10. Report back to company leadership on key KPIs and benchmarks. Aid in the ongoing development and management of new KPIs
Requirements
1. High empathy & a mindset to not simply ‘manage’ customers but to delight them. We need a customer champion.
2. You know how to make simple moments impactful. “Delight is in the details” is your work mantra.
3. You're a natural teacher and communicator.
4. 3+ years of experience in customer service. Prior experience in managing customer support operations via chat in a fast-paced startup environment
5. Experience navigating and resolving customer escalations that you'd tell your grandkids about
6. Excellent communication skills with expert-level fluency in English.
7. Excellent knowledge of management methods and techniques.
8. A highly driven self-starter, with very strong ownership of their work
9. Awareness of the industry’s latest technology trends and applications
10. Ability to think strategically and to lead. Advanced troubleshooting and
multi-tasking skills

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Location : Noida Sector 125
Experience : 5+ Years
Availability : Immediate
Job Summary :
We are looking for a Java Full Stack Developer with expertise in Microservices architecture to join our team.
The ideal candidate should have hands-on experience in Java, Spring Boot, Hibernate, and front-end technologies like Angular, JavaScript, and Bootstrap. You will work on enterprise-grade applications that enhance patient safety worldwide.
Key Responsibilities :
- Design, develop, and maintain applications based on Microservices architecture.
- Work with Java, Spring Boot, Hibernate, Angular, Kafka, Redis, and Hazelcast to build scalable solutions.
- Utilize AWS, Git, Nginx, Tomcat, Oracle, Jira, Confluence, and Jenkins for development and deployment.
- Collaborate with cross-functional teams to develop enterprise applications.
- Develop intuitive UI/UX components using Bootstrap, jQuery, and JavaScript.
- Ensure applications meet performance, scalability, and security requirements.
- Participate in Agile development while efficiently handling changing priorities.
- Conduct code reviews, debugging, and performance optimization.
Required Skills & Qualifications :
✔ 5+ Years of hands-on experience in Java 7/8, Spring Boot, and Hibernate.
✔ Strong understanding of OOP concepts and Design Patterns.
✔ Experience working with relational databases like Oracle/MySQL.
✔ Proficiency in Bootstrap, JavaScript, jQuery, HTML, and Angular.
✔ Hands-on experience in Microservices-based application development.
✔ Strong problem-solving, debugging, and analytical skills.
✔ Excellent communication and collaboration skills.
✔ Ability to adapt to new technologies and handle multiple priorities.
✔ Experience in developing high-quality web applications.
Good to Have :
➕ Exposure to Kafka, Redis, and Hazelcast.
➕ Experience working with cloud-based solutions (AWS preferred).
➕ Familiarity with DevOps tools like Jenkins, Docker, and Kubernetes.
Why Join Us?
✅ Work on cutting-edge technologies and enterprise-level applications.
✅ Collaborative and innovative work environment.
✅ Competitive salary and career growth opportunities.

Mandatory : Excellent in communication
Job Description :
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The position is responsible for:
Driving structured follow-ups
Managing proposals and commercial documentation
Supporting negotiation discussions
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Engage with pre-qualified inbound leads shared by the company.
Conduct structured discovery discussions to understand client requirements (HR, Payroll, EOR, BPO, Compliance, Accounting).
Drive timely follow-ups to move opportunities through the sales pipeline. Support commercial discussions and negotiations under leadership guidance.
Work towards defined monthly and quarterly closure targets. 2. Proposal & Commercial Management
Prepare customized proposals aligned with client requirements and OBOX pricing frameworks. Coordinate internally with operations, compliance, and finance teams to structure commercial terms.
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Support addendums, revisions, and proposal refinements as required. 3. Client Communication & Relationship Handling
Act as a structured communication bridge between client and senior leadership.
Maintain professional engagement with founders, CFOs, HR heads, and business leaders.
Build credibility through clarity, responsiveness, and commercial understanding.
Ensure client confidence during evaluation and decision-making stage. 4. Sales Process & CRM Discipline
Maintain accurate CRM updates and opportunity tracking.
Ensure follow-up timelines are adhered to.
Share weekly pipeline status and conversion insights.
Identify bottlenecks in deal progression and escalate proactively. KPIs (Indicative)
Lead-to-closure conversion rate
Proposal turnaround time Sales cycle duration
Revenue closed per month
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Strong B2B communication skills (verbal & written).
Confident negotiation support capability.
Ability to understand commercial structures and pricing discussions
. Structured follow-up mindset.
Objection handling skills. High ownership and accountability
Proficiency in MS Office & CRM tools. Preferred Background
4+ years’ experience in B2B services sales, HR consulting, payroll, EOR, recruitment, or professional services.
Exposure to dealing with international clients preferred.
Graduate in any discipline (MBA – Sales/Marketing preferred but not mandatory). Ideal Candidate Profile
Commercially mature and confident in business conversations.
Detail-oriented with strong backend documentation capability. Target-driven but process-disciplined.
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We are Hiring a ASP.NET MVC/Core Professional, for Ahmedabad Location (Onsite/Hybrid)
Apply here : https://prishusoft.com/jobs/aspnet-mvccore-professional
Experience Level:
- Looking for professionals with 4 to 5 years of experience in web application development using ASP.NET technologies.
Key Responsibilities:
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- Write clean, scalable, and efficient code following best practices and coding standards.
- Design and implement RESTful APIs with ASP.NET Web API.
- Collaborate closely with front-end developers and UI/UX designers to deliver a seamless user experience.
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Technical Skills & Expertise:
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Soft Skills & Communication:
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Preferred (Bonus) Skills:
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nurture.farm is looking for an experienced Technical Lead Manager who is eager to have an impact on the future of sustainable agriculture around the globe.
Our Company
At nurture.farm, we are putting the farmer at the center of everything we do. We are building a more resilient and sustainable farming ecosystem by reducing risks and improving the quality of life for the farmers and their families through digitization of the farming life cycle, financial inclusion of the farming community, and affordable timely access to products, technologies, advisory and services. We are a technology-led organization, focused on bringing scalable and sustainable solutions to the farming ecosystem. We are a young entrepreneurial startup that wants to learn, create and adapt every day. We aspire to create a happy and productive workplace for our employees, that embodies respect and transparency in every part of the organization.
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