
Customer Delight Manager- Looking for Female folks
at an early-stage startup backed by Y-combinator
1. Lead a team of associates who are the first point of contact for members - identify, understand and resolve customer queries via chat support / email or call if necessary.
2. Foster cross-functional relationships with internal stakeholders and devise methods for improvement of overall customer experience
3. Work on process/workflow design to ensure root cause resolution of frequent customer queries. Develop service procedures, policies and standards
4. Record and document all relevant user feedback
5. Manage escalations. Take ownership of customers' issues and follow problems through to resolution.
6. Manage rotational shifts to ensure great 24/7 customer support (8-hour shifts | 6 days working | Weekday off)
7. Own customer satisfaction targets and resolve all user queries within specified timelines
8. Scale our processes, services, and systems playbook
9. Recruit, mentor and develop customer service agents and nurture an
environment where they can excel through encouragement and empowerment
10. Report back to company leadership on key KPIs and benchmarks. Aid in the ongoing development and management of new KPIs
Requirements
1. High empathy & a mindset to not simply ‘manage’ customers but to delight them. We need a customer champion.
2. You know how to make simple moments impactful. “Delight is in the details” is your work mantra.
3. You're a natural teacher and communicator.
4. 3+ years of experience in customer service. Prior experience in managing customer support operations via chat in a fast-paced startup environment
5. Experience navigating and resolving customer escalations that you'd tell your grandkids about
6. Excellent communication skills with expert-level fluency in English.
7. Excellent knowledge of management methods and techniques.
8. A highly driven self-starter, with very strong ownership of their work
9. Awareness of the industry’s latest technology trends and applications
10. Ability to think strategically and to lead. Advanced troubleshooting and
multi-tasking skills

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About The Job:
Job Title: Inside Sales Executive
Location: Teynampet, Chennai
Job Type: Full-time
Company: Gigadesk Technologies Pvt. Ltd.[Greatify.ai]
Eligibility: 0 - 1 Years of Experience
Website: www.greatify.ai
Company Description:
At Greatify.ai, we lead the transformation of educational institutions with state-of-the-art AI-driven solutions. Serving 100+ institutions globally, our mission is to unlock their full potential by enhancing learning experiences and streamlining operations. Join us to empower the future of education with innovative technology.
Job Description:
We’re looking for an Inside Sales Executive to drive growth through inbound and outbound calls, engage potential customers, understand their needs, and effectively present GREATIFY solutions. The role involves building strong client relationships, maintaining consistent follow-ups, and closing deals while ensuring a seamless customer experience. Strong communication, persuasion skills, and a target-driven mindset are essential.
Key Responsibilities:
- Conduct targeted market research within the education sector to identify potential customers.
- Engage prospects via calls, email, and online platforms to introduce GREATIFY’s EdTech solutions
- Understand customer needs and confidently present product features and benefits
- Follow up consistently and convert leads into customers
- Collaborate with the marketing team on campaigns and lead generation initiatives
- Maintain accurate records of customer interactions in the CRM
- Meet or exceed demo targets, contributing to the company's revenue goals.
Key Skills:
- Strong communication and active listening skills
- Confidence in speaking with customers and building rapport
- Self-motivated with a proactive, target-driven mindset
- Ability to handle objections and close deals
- Willingness to learn and grow in a fast-paced environment
- Languages preferred: English, Hindi, Kannada, Telugu, Tamil, or Malayalam
- Basic computer/CRM knowledge is a plus
Join us at Greatify.ai and make a lasting impact on the Edtech Industry.
A BIT ABOUT US:
Appknox is a leading mobile application security platform, recognised by Gartner and consistently top-rated on G2. Headquartered in Singapore with operations in Bangalore, we help enterprises ship secure mobile applications, fast.
We’ve secured mobile apps for 300+ enterprises globally, including Fortune 500 brands across India, Southeast Asia, the Middle East, and the US. As a profitable, bootstrapped B2B SaaS company, we combine startup agility with financial discipline.
Our 65+ member team is building something meaningful at the intersection of cybersecurity and developer experience. If you thrive in fast-paced, high-ownership environments, read on.
The Role :
This is a full-cycle, outbound-led, own-your-territory sales role across APAC’s highest-growth markets.
You’ll sell into mid-market and enterprise accounts in regulated industries, BFSI, fintech, telecom, SaaS platforms, and digital-first businesses. Your buyers are CISOs, VP Engineering, Product Security leads, and DevSecOps teams. These are sharp, technical stakeholders who won’t tolerate a scripted pitch.
You’ll report to the Head of Sales for APAC and work alongside experienced AEs. But make no mistake, this is your number, your territory, your pipeline.
What You’ll Own
End-to-End Revenue:
- Drive the complete sales cycle: lead generation, discovery, product demos, proposal submissions, contract negotiation, close, and collections
- Build and maintain a strong pipeline to meet or exceed revenue targets across ANZ, SEA and India
- Deliver compelling demos that connect Appknox’s capabilities directly to the prospect’s security pain points, not feature walkthroughs
- Navigate multi-stakeholder buying committees with confidence: map power, build champions, handle procurement
Pipeline That You Built :
- Generate your own pipeline through outbound prospecting, cold calls, targeted email sequences, LinkedIn, and account-based plays
- Proactively assess, clarify, and validate client needs to ensure high-quality conversions, not just meetings
- Track market trends, competitor moves, and buying signals to prioritise the right accounts at the right time
Client Relationships That Last
- Develop trusted advisor relationships with key stakeholders and executive sponsors in client organisations
- Handle RFI/RFPs, SOWs, and commercial proposals with precision and speed
APAC Market Expertise
- Tailor messaging and deal strategy to each sub-region, ANZ, SEA and India have different buyers, cycles, and compliance landscapes
- Understand frameworks like APRA, MAS, and PDPA and position Appknox as the compliance-ready security partner
- Adapt to varied cultural preferences and stakeholder dynamics, the same pitch doesn’t work in Singapore and Sydney
Cross-Functional GTM Impact
- Partner with Marketing on ABM plays, campaign follow-ups, and content-driven outreach
- Work with Product and Security teams on technical validation and complex deal support
- Feed frontline insights back into ICP definitions, messaging, and go-to-market strategy
- Maintain rigorous CRM hygiene in HubSpot, pipeline stages, deal notes, and forecasting accuracy are non-negotiable
What We’re Looking For:
Experience & Background
- 5+ years in B2B SaaS sales as a quota-carrying Account Executive
- Proven track record of exceeding targets, bring your numbers, we’ll talk about them
- Full-cycle deal ownership, you’ve prospected, demoed, negotiated, closed, and collected
- Enterprise sales DNA, you understand long deal cycles, multi-threaded selling, and procurement
- Outstanding communication, you can hold your own in a room with a CISO, a CFO, and a procurement lead simultaneously
Strong Preferences
- Experience selling into APAC markets (ANZ, SEA and India); US/Europe exposure is also valued
- Background in cybersecurity, developer tools, infrastructure SaaS, or security-adjacent products
- Comfortable with high-volume outbound alongside strategic account-based selling
- Hunter mentality, you don’t wait for leads, you create them
- Fluent English (additional APAC languages are a genuine advantage)
Compensation & Benefits
- Competitive base salary + performance-based commissions aligned with industry benchmarks
- Comprehensive medical insurance for you and your family
- Corporate NPS (pension) enrolment for long-term financial security
- Wellness perks: Gym membership, Mental health support
- Flexible hybrid work model with trust-based autonomy
- Continuous learning: on-the-job training, professional courses, mentorship from senior leaders
- Direct access to the CEO, CRO, and CMO, not five layers of middle management.
Interview Process
- Round 0: Profile Screening- HR
- Round 1: Conversation with Head of Sales - APAC
- Round 2: Sales Assignment
- Round 3: Interview with CSO
- Round 4: Interview with CEO
- Round 5: HR Discussion & Offer
Why Join Us?
- Global Impact & Innovation: Be part of a cutting-edge cybersecurity company that serves Fortune 500 clients and enterprises across industries. You’ll work on innovative security solutions and gain exposure to global sales strategies.
- Learning & Growth: Access continuous development opportunities – on-the-job training, professional courses, and mentorship. Appknox invests in your career: as one employee shares, the company has contributed “immensely to my personal and professional growth”.
- Flexible Culture: Enjoy a flexible schedule and hybrid work model. Appknox trusts you to manage your work – “flexible schedule empowers us to work at our best”. We also emphasize work-life balance; employees appreciate our “healthy work-life balance… and flexible and positive work culture”.
- Competitive Compensation: A rewarding package with base salary, performance-based commissions/bonuses, and equity options.
- Benefits & Wellbeing: Comprehensive medical insurance for you and your family, participation in a Corporate Pension Scheme (Corporate-NPS) for future security, and wellness perks like gym memberships and mental health support.
- Collaborative Team: Join a diverse, cross-functional team of cybersecurity experts, marketers, and sales pros. You’ll report to the Director of Global Sales and collaborate with colleagues worldwide. We uphold honesty, customer-centricity, and open communication in everything we do.
Ready to secure the future of mobile apps? If you’re a driven professional with a passion for sales and technology, we want you on our team. Apply today to help Appknox continue making mobile apps a safer place for businesses and users around the globe.
About the Role
We are looking for a Node Backend Developer to design, develop, and maintain the server-
side logic for our next-generation healthcare platform. You will work closely with cross-
functional teams to build high-performance, scalable, and secure applications that power
seamless experiences for hospitals, insurers, and healthcare professionals. The ideal
candidate has strong Node.js and Express expertise and can contribute to the
development of robust backend systems and APIs.
Responsibilities
Backend Development & API Design
• Design and implement RESTful and GraphQL APIs using Node.js and Express
• Develop microservices architecture for scalable and maintainable backend systems
• Optimize database queries and enhance performance of existing systems
• Write clean, maintainable code following best practices and design patterns
System Integration & Database Management
• Work with SQL and NoSQL databases (MySQL, PostgreSQL, MongoDB)
• Integrate with third-party services and APIs (hospital systems, insurance platforms)
• Implement caching mechanisms and message queues for improved performance
• Design and manage database schemas, migrations, and data models
Security & Compliance
• Ensure adherence to healthcare security standards (HIPAA, GDPR, ABDM, etc.)
• Implement authentication, authorization, and data encryption mechanisms
• Follow secure coding practices and conduct code security reviews
• Address security vulnerabilities and implement fixes
Collaboration & Process Improvement
• Work closely with frontend developers, DevOps engineers, and product managers
• Participate in code reviews, sprint planning, and technical discussions
• Contribute to CI/CD pipelines and deployment automation
• Document APIs, services, and system architecture
Required Skills & Qualifications
• 2+ years of experience in backend development using Node.js
• Strong proficiency with Express.js framework and RESTful API design
• Experience with relational databases (MySQL, PostgreSQL) and SQL
• Knowledge of microservices architecture and containerization (Docker)
• Understanding of version control systems (Git) and CI/CD workflows
• Strong problem-solving abilities and debugging skills
• Excellent communication and collaboration skills
Nice to Have
• Experience with AI/ML integration in backend systems
• Familiarity with healthcare or insurance industry applications
• Knowledge of cloud platforms (AWS, Azure, GCP)
• Experience with NoSQL databases (MongoDB, Cassandra)
• Understanding of event-driven architecture and message queues (Kafka, RabbitMQ)
• Proficiency in additional programming languages (Python, JavaScript)
What You'll Gain
• Opportunity to build scalable solutions for mission-critical healthcare operations
• Work in a fast-paced, innovative environment with cutting-edge technologies
• Exposure to AI-driven healthcare solutions and enterprise integrations
• Growth potential into Senior Backend Developer or Backend Team Lead roles
Roles & Responsibilities:
1. Answer incoming calls and respond to customers
2. Management and resolve customer complaints.
3. Research required information using available resources
4. Document all call information according to standard operating procedures
5. Forward the complaint to the concerned area technician
6. Resolve escalated customer complaints
7. Complete call logs and reports
8. Manage large amounts of inbound calls in a timely manner
Skills:
1. Proficient in relevant computer applications
2. 10th pass or any higher education
3. Excellent data entry and typing skills
4. Superior listening, verbal, and written communication skills
5. Ability to handle the stressful situation appropriately
6. Fluent in Kannada and English.
7. Ability to multi-task, set priorities and manage time effectively.
Job Types: Full-time, Regular / Permanent
Schedule:
- Rotational shift
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- Kannada and English (Preferred)
LogiNext is looking for a technically savvy and passionate Principal DevOps Engineer or Senior Database Administrator to cater to the development and operations efforts in product. You will choose and deploy tools and technologies to build and support a robust infrastructure.
You have hands-on experience in building secure, high-performing and scalable infrastructure. You have experience to automate and streamline the development operations and processes. You are a master in troubleshooting and resolving issues in dev, staging and production environments.
Responsibilities:
Design and implement scalable infrastructure for delivering and running web, mobile and big data applications on cloud Scale and optimise a variety of SQL and NoSQL databases (especially MongoDB), web servers, application frameworks, caches, and distributed messaging systems Automate the deployment and configuration of the virtualized infrastructure and the entire software stack Plan, implement and maintain robust backup and restoration policies ensuring low RTO and RPO Support several Linux servers running our SaaS platform stack on AWS, Azure, IBM Cloud, Ali Cloud Define and build processes to identify performance bottlenecks and scaling pitfalls Manage robust monitoring and alerting infrastructure Explore new tools to improve development operations to automate daily tasks Ensure High Availability and Auto-failover with minimum or no manual interventions
Requirements:
Bachelor’s degree in Computer Science, Information Technology or a related field 8 to 10 years of experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure Strong background in Linux/Unix Administration and Python/Shell Scripting Extensive experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure Experience in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms Experience in query analysis, peformance tuning, database redesigning, Experience in enterprise application development, maintenance and operations Knowledge of best practices and IT operations in an always-up, always-available service Excellent written and oral communication skills, judgment and decision-making skills
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Job description
Day-to-day responsibilities include:
1. Understanding the product offerings and managing new deliverables
2. Working on product planning and its complete roadmap, including UI/UX
3. Collaborating with FynTune's stakeholders, including both the management and their clients who utilize FynTune's technology solutions, such as insurance companies, aggregators, and financial enterprises, to plan projects effectively
4. Working along with the QA team on product logic and product validations
5. Working along with the technology team on product development
6. Working with the project team & supporting them on product deliveries
7. Coordinating with stakeholders (internal & external) for the smooth delivery of the overall project
8. Understanding the requirements of clients on the project front and getting the deliveries from FynTune's technology and product team
Who can apply
Only those candidates can apply who:
1. are available for fulltime (in-office)
2. who are graduates and freshers.
3. Should have relevant skills and interests.
Role: Product Manager
Industry Type: IT Services & Consulting
Department: Product Management
Employment Type: Full Time, Permanent
Role Category: Product Management - Technology
Education
UG: Any Graduate
About Nulearn (subsidiary of Human Racers Advisory Pvt. Ltd.):
With the aim of enabling both, young minds and working professionals to strategize their future growth and steer their career in the right direction, Nulearn is constantly emerging as a leading Ed-tech platform across India and abroad. Offering a mix of online and offline approaches and practical training modules, this one-of-its-kind company, founded by leading HR experts prepares aspiring minds to confront the challenges in an evolving and cognitively demanding marketplace.
Nulearn is a subsidiary of Human Racers Pvt. Ltd., a well established brand for HR and training interventions that offers HR solutions to organizations across India.
Website: http://www.nulearn.in">www.nulearn.in
Position: Corporate Sales Manager
No. of Position: 1
Role & Responsibilities:
- Responsible for new client acquisition by building strong alliances with corporate & institutes to become exclusive training partner for eMDP Program PAN India.
- Developing strategies to explore new regions to generate more business.
- Making power packed presentations to top level management and onboarding them for different eMDP programs.
- Relationship management with the existing clients to cross sell & up sell new upcoming programs.
- Submitting sales report to the management.
- Organizing events and seminars to promote eMDP programs PAN India.
Key Skills:
- Well Spoken & presentable personality.
- Open for travelling.
- Should be confident enough to deal with high designated personalities.









