Customer Delight Manager- Looking for Female folks

Skills: Python, Fast API, AWS/GCP/Azure'

Location - Bangalore / Mangalore (Hybrid)

NP - Immediate - 20 days

• Experience in building python-based utility-scale Enterprise APIs with QoS/SLA based specs building upon Cloud APIs from GCP, AWS and Azure

• Exposure to Multi-modal (Text, Audio, Video) development in synchronous and Batch mode in high-volume use-cases leveraging Queuing, Pooling and enterprise scaling patterns. • Solid understanding of API life cycle including versioning (ex: parallel deployment of multiple versions), exception management.

• Working experience (Development and/or troubleshooting skills) of Enterprise scale AWS, CI/CD leveraging GitHub actions-based workflow.

• Solid knowledge of developing/updating enterprise Cloud formation templates for python centric code-assets along with quality/security tooling

• Design/support tracing/monitoring capability (X-Ray, AWS distro for Open Telemetry) for Fargate services. • Responsible and able to communicate requirements.

Candidate Profile:

• 2-3 years of hands-on experience in Salesforce Sales Cloud, Service Cloud & Lightning
• Proven experience of Quality Assurance Testing for Salesforce core and system integration
• Strong experience and knowledge of Salesforce configuration and standard Salesforce functionalities
• Hands on knowledge of JIRA is must. Knowledge of testing tool like TestRail, Zephyr is a plus
• Current knowledge of testing solutions using Lightning and LWC
• Basic idea about Apex, VF and Java script would be an added advantage
• Strong problem-solving skills and communication skills
• Strong leadership skills to lead, mentor and motivate the QA team
• Ability to explore new tools, techniques, and approaches to enhance quality assurance
• Salesforce Admin Certification, Salesforce App Builder Certification, ISTBQ Foundation Certification, OR equivalent
• Engineering graduate/ MCA / MBA or equivalent

Responsibilities:

• Work with Consultants, Architects, Developers and Quality Leads to create test plans, test cases, and test scripts for Salesforce projects in line with the best practices and strategic platform direction.
• Analyze the requirement and the design documents to understand the functionality of the solution and the problem statement
• Understand the business needs and technology capabilities
• Collaborate with clients to understand their quality assurance needs and provide consulting services accordingly
• Defining and implementing effective testing strategies and methodologies for Salesforce project
• Proactively seek opportunities for process improvement: identify and resolve process bottlenecks, data issues to help improve operational efficiency
• Conduct component level testing, performance testing, regression testing, sanity testing, participate in System Integration Testing (SIT) & User Acceptance testing (UAT)
• Creating and maintaining comprehensive documentation of test cases, test results and any other relevant testing artifacts
• Identify, report, and manage defects using tools such as Jira and work with the development team to ensure timely resolution
• Conduct root cause analysis and provide recommendations for resolving complex defects and issues
• Report progress/issues to Project Lead/Manager regularly ensuring project TAT is met
• Provide high level estimates for testing requirements whenever needed and provide periodic project updates to the project team members
• Conduct in-depth analysis of testing processes and recommend improvements to optimize quality assurance activities
• Conduct quality assessments and audits to identify gaps and areas for improvement in testing process
• Work closely with the team members to provide them with required mentoring and support

Company Overview

Bluesapling is a fast-growing technology and digital transformation company based in Bangalore serving businesses across the globe through its world-class enterprise solutions. We are looking for people who are passionate about understanding customer needs and helping them adopt the Software solution to their advantage and a willingness to work on brand building at a young company.

Qualifications

- B.com from any prominent university

- 1+ years of experience in sales

Skills

- Working closely with the sales team in support of generating new business revenues.

- Engaging with prospect leads by interacting over calls and email.

- Scheduling demos for the sales team.

- Be able to verbally describe solution features briefly to make customers understand the solution provided.

- Relationship-building skills with clients to promote repeat business.

- Good listening skills and ability to clients’ pain points.

- Ability to work in a highly dynamic team and fast-paced environment with continuous learning.

- Basic Computer skills to keep interactions documented in the relevant application.

- A good hold of English and Hindi is a must. Knowledge of Tamil & Telugu regional languages would be an added advantage.

Responsibilities

Your top responsibility is to assist the sales team in qualifying prospects and developing a pipeline to bring revenue to the company. Engage with inbound leads and generate outbound leads. You will have to do qualification calls, inside sales calls, cold calls, live demos, solution advisory, client visits and everything else required to sell. You will have to master the software’s value propositions, features and common problems of prospects. You will need to understand prospects’ businesses and problems so as to solve those using out software.

Work location: Bangalore

Job Description:

1. Hands-on experience on AngularJs (1.xx)
2. Hands-on knowledge of UI development
3. Familiar with latest JavaScript (ECMA Script)
4. Hands on experience on Bootstrap
5. Familiar with Authentication and Authorization
6. Familiar with GIT version control
7. Good communication skill

Cloudera is looking for a passionate Backend Software Engineer to play a key role in advancing Cloudera’s database offerings across multiple cloud providers. Since its origin, Cloudera has enabled several enterprise organizations to effectively manage and use their data using the on-premise infrastructure. We are now building software solutions that enable our customers to leverage cloud infrastructure to facilitate their growing data needs, and thereby accelerating Cloudera’s next stage of growth.

At Cloudera, our culture, our ethos, is centered on our values. We're here not only because we're experts at what we do, but also because we hold these values in common.

We are always moving forward. We believe in open. We are empathetic. We believe in We.

The Team

The team is a new and growing Innovation Accelerator that is exploring new ideas to expand the business. As part of the team, you will work on innovative projects that are fast paced and iterate quickly. You will learn about the modern data stack ecosystem. You will also be involved in every stage of the project - from ideation to delivering products and features to customers. Cloudera customers include the largest banks, telecom providers, and companies in pharma, financial services, retail, manufacturing, oil and gas and government. 

You will:

• Build robust and scalable data infrastructure software

• Design and create services and system architecture for your projects 

• Contribute to and provide feedback to other team members

• Improve code quality through writing unit tests, automation, and code reviews

• Brainstorm and contribute ideas to our technology, algorithms and products

• Work with product, design, customer-success teams to understand end-user requirements, formulate use cases, and translate those into effective technical solutions

• Dive into challenging technical problems and successfully deliver results

•  

And since we believe in high quality software engineering environments, you likely have:

• Worked with a team of designers/engineers who reviewed each other's code/designs and held each other to an extremely high bar for quality of code/designs

• Be comfortable providing estimates and sticking to estimates!

• Written unit tests and testable code

• Depended on continuous integration, and participated in build and release processes

• Own the quality of the code you wrote even (especially!) when it is running in production

• Bachelor's/Master’s degree in Computer Science or related field/experience

• 5+ years of experience building software

• Experience building distributed systems/databases

• Experience with one or more of the following:

  • Nodejs, Python, java 

  • Cloud services like Amazon Web Services, Google Compute Platform, Microsoft Azure

  • Kubernetes

Node.js Developer Responsibilities:

• Node.js backend development experience and Vue js frontend development experience.
• Must have knowledge of Node, Feathersjs, Vue, Vuetify, Vuex, Nuxt, Mapbox, THREE.js
• Connecting to and working with databases.(MongoDb)
• Good Experience with RESTful API.
• Good Experience with Javascript, ExpressJs
• Develop code based on the requirements individually.
• Solve complex performance problems and architectural challenges.

• Responsible for advising clients in the areas relating to Company registration, GST registrations, tax services, and corporate filings, etc.
• Responsible for client Handling across the globe and able to Close the Loop.
• Must be capable of engaging with the clients on multiple communications channels and be one point of contact for any quires. 
• Convert prospective leads into sales and explore opportunities for up-selling and cross-sales
• Develop contacts and build good Business Relations with Clients. And to ensure minimum refunds and maximum Positive Feedbacks. 

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.