
UI/UX Designer - Magician
No Bad Designs No Dementors Only Magicians���
We believe there are few levers as powerful as design by which we can impact a product, a company or the world. We’re looking for a sorcerer extraordinaire who can ‘swish and flick’ their wand and create innovative designs.
What you’ll do:
- You will lead the design team, develop and conceptualize a comprehensive design strategy in collaboration with product managers and designers for the app.and play a major part in strengthening the design centered culture in the company.
- Produce high-quality and innovative design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
- Identify and troubleshoot design problems across the app and come up with solutions using user-centric critical analysis.
Ideal candidate:
- 3+ years of experience in ui/ux design in product-first companies and have a strong portfolio and have expertise with design tools (e.g. Sketch, Figma, Illustrator, After Effects) to produce wireframes, high fidelity mockups and illustrations with attention to detail.
- You have a strong passion for designing innovative designs and setting the new bar for the design ecosystem
- You've weathered release cycles and know what details matter at each stage, how to motivate engineers to get the fit and finish right, how to translate insights from user studies into meaningful action, and what's most likely to go afoul at each stage. You can share several shining examples of real work you've shipped, and what you learned along the way.

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JOB PURPOSE
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- Develop .NET Core applications using React JS reusable components as per need / client specifications
- This is a hands-on role which involves writing code, testing, and deploying finished web applications and libraries
MAJOR ACCOUNTABILITY
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- Design, rapid prototype, and implement a scalable, reliable and maintainable node based web application
- Enforce code quality through test driven development
- Enhance, refactor, and continuously improve the existing codebase
- Collaborate closely with team to define product requirements
- Aggressively collect, analyse, and act on data about product performance
- Communicate effectively with technical and non-technical people
- Proactive in keeping your skills updated
ESSENTIAL SKILLS & EXPERIENCE
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- Excellent working knowledge of .NET Core, React JS, JavaScript.
- 4-6 year's overall .NET development experience (At least 2 years of experience in React JS)
- Experience in working with databases - SQL and Non-SQL Databases
- Experience in any visualization JS libraries like D3 JS / Charts JS / Sync Fusion / Fusion Charts will be an added advantage.
- GraphQL
- Hooks
- Redux / Flux
- TypeScript
EDUCATION
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- Minimum education: Any Graduate BE / B.Tech would be desirable
- Languages: Excellent English written & spoken

⌛️ Where will you spend your time?
- Early-stage AI SaaS product with the potential to disrupt the Product Analytics space
- Relentlessly improving performance, scalability, and maintainability on top of being responsible for entire products
- Owning the design process, implementation, and verification of framework components leveraging standard software engineering methodologies
- Translating functional and technical requirements into detailed architecture and design.
🤝 What makes you a good fit?
- 0-2 years of experience in product development, architecture, data structures, algorithms and design.
- Experience with API integrations, database design, and backend frameworks on NodeJS and/or Python
- Experienced with an agile team environment and you prefer being a self-starter.
👀 What process do we follow?
- The whole process is designed so that it can wrap within 2 weeks
- Application: We will keep it simple. You can apply directly through this link. All we ask for is a Resume and a couple of lines around the motivation for the position you are applying for. Additional Portfolio links such as Github, Medium or a Personal website are welcome but not mandatory.
- Screening: We will screen your profile and get back with a decision within 72 working hours.
- Interviews: We will have 3 rounds of technical interviews and 2 rounds of cultural fitment interviews.
- Offer Rollout: If all looks well, we will pop a bottle of champagne.
❤️ Well Being, compensation and how we behave when no one is watching?
We care about your well-being. Along with excellent health insurance, we offer flexibility to work how you want to. We push for physical well-being and in addition to internal health sessions, you get a complimentary annual gym membership.
We assign dedicated work hours exclusively to learning & development initiatives. We respect your weekends and in terms of work hours, we believe in deliverables over anything else. We regularly host team-building sessions, off-sites and encourage discussions around mental well-being and physical well-being over everything else. Most importantly, when our chips are down, we behave the way a family would.
We admire talent and believe in rewarding people for their input. We understand that compensation is an important factor. Our compensation will be respectful to your situation, and the whole process will be transparent from the very minute we speak to you.
Most of us have grown up in a meritocratic culture where actions speak louder. We grew up saying yes to a lot of things outside of our comfort zone and we want to maintain the same without any compromise. When actions speak, we love to celebrate and amplify bold moves. We don’t have answers to a lot of questions and when we falter, we will acknowledge our missteps. There are no closed doors in the way we work. At the end of the day, we are human beings and we will ensure that you can proudly call Crunchit your home.
🍰 What gives you brownie points?
You demonstrate learnability. The founders have spent their years building things mostly independently and at times relying on the collective hive mind of peers. If you are willing to learn and dare to say yes to things that lie out of your comfort zone, you’ll love the growth and transformation.
🏡 Where will you work from?
We are operating out of Central Indiranagar, Bangalore. We are firm believers in "when we sit together on a table, we move mountains". So you will be required to come to our office [WFO], which we have designed with a lot of love and affection :)
• Working Knowledge of XML, JSON, Shell and other DBMS scripts
• Hands on Experience on Oracle 11G,12c. Working knowledge of Oracle 18 and 19c
• Analysis, design, coding, testing, debugging and documentation. Complete knowledge of
Software Development Life Cycle (SDLC).
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• Good knowledge on table level partitions, row locks and experience in OLTP.
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Perform data modelling and implement the business rules using Oracle database objects.
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need.
• Should have worked on Materialised views creation and maintenance. Experience in
Performance tuning, impact analysis required
• Monitoring and optimizing the performance of the database. Planning for backup and
recovery of database information. Maintaining archived data. Backing up and restoring
databases.
• Hands on Experience on SQL Developer

Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Analysing different ad platform (Google Search, GDN, UAC, Video Ads, Facebook, Affiliate Channels) performance metrics
- Analyzing external and internal customer data using database queries (SQL, Access), spreadsheet (Excel) models, web analytics tools (Adobe / Omniture), statistical analysis tools, and campaign management software tools.
- Evaluating customers’ online behavior and provides insights and recommendations for further enhancements to the guest experience.
- Analyzing A/B and Multivariate tests, communicating results and providing recommendations.
- Creating PowerPoint presentations that provide market and consumer insights to other marketing and sales departments.
- Advising other marketing functions (App/ website, online/ offline advertising, brand, performance) as the knowledge owner for customer and market data.
- Providing actionable overall market and customer insights to address key strategic questions.
Desired Candidate Profile
What you need to have:- Experience in advanced analytic and statistical techniques related multivariate and A/B testing, digital revenue attribution, customer segmentation, and marketing effectiveness
- Proficient in marketing research and statistical analysis
- Excellent analytical skills and a high degree of business acumen
- Strong organizational, communication and presentation skills
- Proven ability in handling concurrent projects with attention to detail and accuracy
- Deep understanding of Google Analytics and Mixpanel
- Experience building and automating management level reporting
- Mastery of the following analytical tools: modeling and reporting in Excel/ Access and SQL
- Proficiency in Microsoft Office Suite Preferred
JOB DESCRIPTION / ROLES & RESPONSIBILITY
Job Title
Customer Experience Champion
Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore
Salary
INR 4,00,000 – 5,00,000 per annum
Position Summary
As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.
The Objectives of this role include
- Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
- Partner closely with Sales and Operations Team in their respective region
- Ensure timely submission and follow-up on all call information submitted across businesses
- Arrange Client meetings with the Sales Team
- The goal is to help the company grow by bringing in customers and developing business
- Correspondence to clients like clarifications, queries, and other details about our business
- Convincing customers to close the lead and grow the business
- Follow up with the client, may include site visit as well
- Relationship management
- Drive to engage clients on new products and features
- Understanding customer journey thoroughly
- Coordinating customer requests with internal stakeholders (ops team, survey team)
- Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)
Position Responsibility
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company and ask questions to understand customer requirements to close sales
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Directly communicating between the Client and SunEdison’s team and performance management
- Manage and coordinate inter-team-members relationships
- Team level Key Performance Indicators
- Bridge the gap between client, sales team and operations team for Solar Panels
- Noting down customer requests exhaustively
- Ultimate focus on delighting the customer
- Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
- Ensuring all teams deliver to customers in their respective TAT
Position Experience
- Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.
Position Academic Qualification
- Graduation in any discipline.
Desired Technical Skills
- MS Excel tools and Basic CRM Tools
Desired Soft Skills
- Should have attention to detail
- Communication Skills (Verbal and Written)
- Interpersonal Skills
- Analytical & Problem-Solving Skills
Language Proficiency
- English- Must Have
- Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have

Position: Software Development Engineer, NodeJs
Experience: 3-7 Years
Responsibilities:
Work with product team / business / architects to understand the requirement
and develop and maintain back end application logic
Work with front end developers to ensure seamless integration with the back
end logic
Design and optimize application for high performance and high availability
Develop Secure, testable and scalable application
Experience Required:
Engineering Graduate with 3 to 7 years of experience in software development.
Strong proficiency with JavaScript and ES6 or ECMA 2015 on Node.js platform.
Knowledge of frameworks such as Express, KOA is desirable.
Knowledge and understanding of async non-blocking architecture
Knowledge of creating REST-ful APIs.
Knowledge of Data Structures and Algorithms, Node Global variables and In built libraries.
Experience in building high-volume transactional customer facing systems desirable
Understanding the nature of asynchronous programming and its quirks and workarounds
Knowledge of packages BABEL, Webpack
Basic understanding of front-end technologies, such as HTML5, and CSS3
Writing reusable, testable, and efficient code
Required qualifications and experience:
- Graduate in any specialization
- Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
- Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
- Good presentation and MS Excel skills
- Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team
Roles and responsibilities:
- Perform quantitative assessment and continuous process improvement to drive business and efficiency.
- Manage the roster and deliver on the service levels as per the agreement.
- Raise alerts on downtimes or fluctuations.
- Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
- Analyse various process gaps and raise request for new SOPs to close loop.
- Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
- Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
- Internal and external stakeholder management.
- Coordinate Application ID management and maintain records.
- Improve operational deliverables of the aligned LOBs of the outsourced partner.
- Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
- Work on better tagging of customer voice and better ways of process flows.
- Device proactive programs to reduce calls.
- Devise cross-functional and up-skilling training plans for current teams.
- Manage Transactional Training and Development of the trainers.

