Academic Counselor

Position Overview:

Deqode is seeking a highly skilled and experienced Salesforce Service Cloud Developer to join our growing Salesforce practice. The ideal candidate will possess 5.5–10 years of extensive experience in Salesforce Service Cloud and platform development, including Apex programming, Lightning Web Components, Visualforce, and system integrations. This role demands strong technical acumen, attention to detail, and a commitment to best practices in Salesforce application development.

Key Responsibilities:

• Design, develop, and deploy customized Salesforce solutions using Apex (classes and triggers), Visualforce, Lightning Components, and Lightning Web Components (LWC).
• Build responsive and efficient user interfaces using Lightning Pages and custom LWC components.
• Participate in all phases of the software development lifecycle, including design, development, testing, deployment, and support.
• Assist with Salesforce release cycles by implementing and deploying updates to existing applications and code.
• Collaborate with cross-functional teams to gather requirements, define technical specifications, and deliver scalable solutions.
• Integrate Salesforce with external systems, including GenCloud and other third-party platforms.
• Uphold coding best practices and ensure the accuracy and integrity of data within the Salesforce environment.
• Contribute to the creation and maintenance of technical documentation, including solution designs and user guides.
• Stay updated with the latest Salesforce releases and features, incorporating relevant enhancements into ongoing projects.

Qualifications:

Required:

• Bachelor’s/Postgraduate degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
• 5.5–10 years of hands-on experience in Salesforce platform development, with a strong focus on Service Cloud.
• Proficiency in Apex, Visualforce, Lightning Components, and Lightning Web Components.
• Experience with Salesforce application lifecycle management, deployment strategies, and integrated development environments.
• Proven ability to work with external systems and tools such as GenCloud.
• Strong understanding of Salesforce development best practices and data management principles.
• Excellent problem-solving abilities and communication skills.

Preferred:

• Salesforce certifications such as Platform Developer I & II, Service Cloud Consultant, or other relevant credentials.
• Familiarity with Agile development methodologies.
• Experience with version control systems (e.g., Git) and CI/CD tools.

What We Offer:

• A dynamic and innovative work environment focused on continuous learning.
• Exposure to cutting-edge technologies and high-impact projects.
• Flexible working arrangements and a supportive team culture.
• Competitive compensation and benefits.

A B.Tech/M.Tech in Computer Sc, an UI specialist should have 5-7 years of experience in UI development. We are specifically looking for a specialist who has:

• in depth understanding of Single Page Application Development.
• high expertise in ReactJS concepts, including the modification and creation of ReactDOM /Virtual DOM elements and testing of ReactJS components (Jest, Enzyme)
• proficiency in JavaScript Functional Programming techniques (JavaScript, Strong Understanding of JS Array functions, Ability to build Pure JS functions, Modular JS Development, Proficient in using Webpack bundling)
• strong understanding of JSX Layout dynamics and Styling (JSX, JSS)
• strong understanding of global state management libraries e.g. Redux
• proficiency in agile development environment under open source gitlab including testing, change management
• exposure to full life cycle of enterprise product development
• [Desirable] high level of skill with UI Frameworks such as Material-UI (React) and Prime React

• Experience building applications using NodeJS and frameworks such as Express.
• Thorough understanding of React.js and NodeJS including its core principles.
• Ability to understand business requirements and translate them into technical requirements.
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial).
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Strong experience with MongoDB, Postgres
• Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM
• Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router
• Good understanding of HTML5 and CSS3, and Sass 
• Understanding of server-side rendering and its benefits and use cases

Key Responsibilities:

• Rewrite existing APIs in NodeJS.
• Remodel the APIs into Micro services-based architecture.
• Implement a caching layer wherever possible.
• Optimize the API for high performance and scalability.
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required:

1. At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
2. Excellent hands-on experience using MySQL or any other SQL Database.
3. Good knowledge of MongoDB or any other NoSQL Database.
4. Good knowledge of Redis, its data types, and their use cases.
5. Experience with graph-based databases like GraphQL and Neo4j.
6. Experience developing and deploying REST APIs.
7. Good knowledge of Unit Testing and available Test Frameworks.
8. Good understanding of advanced JS libraries and frameworks.
9. Experience with Web sockets, Service Workers, and Web Push Notifications.
10. Familiar with NodeJS profiling tools.
11. Proficient understanding of code versioning tools such as Git.
12. Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
13. Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
14. Experience building a large scale social or location-based app.

• Maintain Network Infrastructure - Configure, Upgrade and Troubleshoot - WAN and LAN Connectivity, Routers Firewalls, Switches, IP Telephony, Cloud and internal Servers Linux related technologies, Windows Server, SQL Server and Virtual Technologies: VMware and Microsoft VDI Systems.
• Prior experience working in an ITIL environment
• Internetworking - OSI, TCP/IP Model, Ethernet, IPv4 Subnetting.
• ACL, Security, NAT, QoS, WAN, Cloud, Automation
• IP Routing & Switching e.g., BGP, EIGRP, OSPF, RIP, RIP V2, and Multicast, Spanning Tree, VLANs, L2/L3 Switching & Routing.
• Wireless LAN technologies
• Knowledge of Networking, AD, DNS, DHCP, VPN, DNS, DHCP and GPO.
• Excellent verbal and written communication skills in English and local languages, client relation skills, including technical writing and documentation, are critical.
• Excellent listening skills.
• Ability to prioritize, schedule work and execute tasks in a high-pressure environment logically and effectively to find timely solutions.
• A deep problem solver, multitasking skill, able to think on your own and develop quick, sound solutions to complex problem.
• Taking ownership of issues through to resolution on all appropriate requests.
• Categorize and prioritize end user support requests and service requests by utilizing a customer ticketing system to track tickets and provide up-to-date status and information. Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support.
• Ability to work with minimal supervision.
• Support Desktop Team - Configuring and troubleshooting Desktop, Laptops, Peripherals, Printers, Applications, Software applications, Windows and other Operating System.