Content Writer

Greetings from Analyttica Datalab. We are currently seeking an Analytics Manager to join our team!

If you are looking for a place to grow your skills and share our values this can be the right opportunity for you.

• Role: Analytics Manager
• Relevant Experience: 7-9 Years
• Type of Role: Full-Time
• Notice Period:1 Month or Less (Immediate Joiners-Preferred)
• Mandatory Skills: Data Analytics, Marketing Analytics, A/B Testing, SQL, Logistic Regression, Segmentation, Customer Analytics, Fintech, Python
• Work Location: Bangalore

About Us

We are fast growing technology enabled advanced analytics and data science start-up. We have clients in USA and India and those two geographies are our current market focus. We are developing

an Artificial Intelligence (AI) embedded data science and analytics product platform (patented in US) with a series of offerings to solve real world problems. We have a world-class team of in-house

technocrats, external consultants, SMEs, data scientists, and experienced business professionals driving the product journey.

What Can You Expect?

Along with the commercial aspects of the engagement (no bar for the right candidate), you can expect an agile environment, with progressive culture and state of the art workplace. You will be presented with a great learning opportunity, while interacting with people from diverse background with the depth and breadth of experiences. Our technical, SME, and business leadership team comprises of each professional with 15+ years of experience and strong credibility to their names.

What Role You Are Expected To Play?

As a Product Analytics Manager focused on growth, you’ll be responsible for guiding the Product Analytics feature and experimentation roadmap which may include but is not limited to go-to-market strategy for partnerships and application of analytics for optimizing the acquisition funnel strategy for our client. Specifically,

you will be responsible for driving higher originations by converting web and app visitors to long-term customers.

Roles and Responsibilities:

• Ability to work hands-on on the top prioritized and strategic initiatives to drive business outcomes.
• Lead and mentor a team of sr. analysts and analysts, fostering a culture of collaboration and data-driven decision-making.
• Work closely with US stakeholders and manage expectations on project delivery, team management and capacity management.
• Develop and implement measurement strategies across marketing and product initiatives, ensuring data accuracy and integrity.
• Conduct in-depth analyses of marketing and product performance, identifying key trends, opportunities, and areas for improvement.
• Design and execute A/B tests to optimize marketing campaigns and product features.
• Prior experience in lifecycle marketing and product cross-selling is preferred.
• Develop and maintain dashboards and reports to track key metrics and provide actionable insights to stakeholders.
• Collaborate closely with cross-functional teams (marketing, product, engineering) to understand business needs and translate data into actionable recommendations.
• Stay up to date on industry trends and best practices in analytics and data management.
• Own the delivery in-take, time management and prioritization of the tasks for your team, leveraging JIRA
• Prior experience working for a US based Fintech would be preferred.

Essential Experience and Qualification:

• Minimum 7 years of experience in marketing and/or product analytics.
• Bachelor's degree in a quantitative field (e.g., Statistics, Mathematics, Computer Science, Economics). Master's degree is a plus.
• Proven expertise in SQL and data management.
• Hands-on experience with Python and advanced analytics techniques (e.g., regression analysis, classification techniques, predictive modeling).
• Hands-on experience with data visualization tools (e.g., Tableau, Looker).
• Hands-on exposure to Git & JIRA for project management.
• Strong understanding of A/B testing methodologies and statistical analysis.
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple projects and deadlines effectively.
• Coach and mentor team members on refining analytical approach, time management & prioritization.
• Prior experience working in a fast paced environment and working with US stakeholders

People & Culture

As a company, we believe in working hard and

letting our passion drive us to dream high and

achieve higher. We inspire innovation through

freedom of thought and creativity, and pursue

excellence while ensuring that our integrity

and ethical foundation remain strong.

Honesty, determination, and perseverance

form the core of our value system. Analyttica’s

versatile talent fulfils our value proposition by

taking on fresh challenges and delivering

solutions that blend skill and intuition (science

and art). Understanding the customer/partner

mindset helps us provide technology enabled

scientific solutions at scale for sustainable

business impact.

Industry

• Excellent working knowledge of OOPs, SOLID principles and different design patterns.
• Solid hands on experience and deep understanding of different architectures.
• Solid working knowledge of Objective C and Swift, iOS application development and iOS fundamentals.
• Proficient with general swift language features, collections, protocol oriented programming, etc.
• Hands on experience of implementing architecture patterns and designing/implementing unit test cases using XCTest & other third party libraries.
• Solid working experience of debugging, profiling tools, developer portal and App Store release process.
• Excellent analytical and problem solving skills.

Program / Senior Program Manager

Job Description

Responsibilities

• Define and develop roadmaps to deliver strategic goals
• Regularly review the annual and quarterly roadmaps and refine the scope and priorities
• Drive progress reviews with senior management and leadership
• Identify risks and develop mitigation plans
• Report plans, progress, risks regularly at different levels
• Develop release management plans, processes and drive the adoption
• Develop release calendars and release management plans to achieve the same
• Drive sprint planning, standup meetings and ensure the work being done follows the plans
• Lead the customer engagements, set up processes, tools to manage the engagements
• Lead progress reviews, discussions around new requirements and issues with customers and internal teams to ensure customer success
• Articulate customers requirements to the cross functional teams, plan to deliver them
• Organize and manage all phases of the programs to ensure on-time completion

Knowledge and Skills

• Thorough understanding of Software Development Lifecycle (SDLC)
• Experience in managing complex cross-functional large scale enterprise projects. 
• Good understanding of tools used for development, QE and Dev Ops
• Experience in setting up, configuring and driving usage of project management tools
• Experience in managing releases in both Cloud and On-Premise environments
• Demonstrated ability to partner with different functions across the organization
• Experience setting up templates and processes that are repeatable
• Passion for using data to drive reviews and decision making
• Ability to write crisp and robust stories to communicate complex issues, requirements

Education

• Bachelor’s degree in computer science from a reputed college
• PMP Certification is a plus
• ITIL Certification is a plus

Experience

• At least 2-3 years in a software development role
• At least 1-2 years in a technical lead role independently managing sub-projects / development of components
• At least 5-7 years in managing software development projects using agile methodologies
• At least 3-4 years (running in parallel to the above) managing releases to the cloud and / or on-prem environments

Total minimum experience for program manager: 12 years.

Total minimum experience for Sr. Program manager: 14 years.

Job for Front end Developer

WFH

Lead Front end engineers

Skill sets are:

• Typescript
• Javascript
• React
• Redux - global state management experience.

Good to have Back End Javascript experience as well as there might be times when the front end team has to do some back end work (which is the bulk of engineering work).

• Front End Lead (who is a PM / Scrum Master)
• Sr. Front End person who can do Client Interaction i.e. good Communication Skills.
• UI Engineer / Architect who has evolved as a Manager who can take care of Delivery of Front End team only.
• This role will interact with the Product Team to understand the product requirements so that he can be the point of contact for Product Requirements.

We are looking for a Senior Software Engineer in (React JS) with 5+ years of experience in React JS or other JS frameworks. You will be working with a team of problem solvers working collaboratively to build custom solutions for Appointy’s enterprise clients. If you are excited to learn new things and thrive in a team based culture, and if you are looking for hyper growth in your career then Appointy could be a place for you! 

Appointy is a platform software company with offices in India, Singapore and US. Our low code platform, SaaStack, is being used globally by multiple fortune 500 companies. In the last 4 years the company has shown 300% growth in terms of employee growth and strength. Our engineering team, with an average age of 27 years, work on a remote first hybrid work model.  With quarterly meetups, annual international offsites, state-of-the-art offices and facilities we ensure you have the best experience of working at a hyper growth startup.  

• Work with the team to break user stories into tasks and delegare them to the team members.
• Write code that meets standard and delivery guidelines.
• Mentor other engineers on the team to develop high-quality software (including the use of static analysis tools, Testing frameworks and code reviews)
• Analyze solutions and help implement engineering best practices.
• Work with Project Managers for timely delivery and forecast.
• Lead and mentor junior engineers on technical issues. Perform blameless RCAs when issues occur and take ownership to resolve issues.
• Work closely with backend engineers, DevOps, and QA teams for seamless delivery.

• Strong experience with front-end technologies including ReactJS, Storybook, Typescript and gRPC, RESTful APIs, JestJS etc
• Ability to write efficient, secure, well-documented, and clean code
• Proven ability to work with multiple teams, multitasking and prioritizing.
• Experience with Git, JIRA and Agile working methodology 

• Competitive compensation
• A chance to work and contribute to  SaaStack, Appointy’s low code platform which is soon to be open-source.
• Endless career opportunities and multiple paths for career development
• Paid parental and maternity leave
• Hospitalization, health, and life insurance, and accident coverage
• Flexible hours
• Remote working flexibility
• Transparency and visibility throughout a fast-paced, successful growth organization

Role & Responsibilities

• The successful candidate will be experienced in leading and developing a support team within a product support environment
• This position will oversee the teams active case workload and provide guidance where required with a focus on a high-quality world-class customer experience.
• Oversees top tier customer critical account technical support situations to insure all elements of technical support are progressing to issue resolution. Initiates and facilitates the discussion with customer and respective resolution stakeholders during critical issues. Ensures timely, professional and effective communication with the customer and internal groups from both the technical and management perspectives
• Assists with the maintenance of and compliance with department policies and procedures
• Identifies team and individual training needs and assist in driving the delivery of these training initiatives
• Mentors and coaches Technical Support Engineers, soft skills, case management, technical skills, etc.
• Participates and leads hiring to get the best available talent

Qualification (Knowledge & Skills)

• 6-8 years of Experience in Production Support. Preferably in the BFSI domain.
• Experience of leading L1 & L2 support resources
• Demonstrated ability to develop strong relationships with multiple levels of customer with the ability to obtain a working knowledge in support of their business objectives in relation to the delivery of secure applications and data
• Prior experience working for a global IT vendor in a similar role
• Ability to facilitate and manage cross-team collaboration to solve customer issues working with teams in person and virtually
• Experience serving as a customer advocate able to understand and articulate the needs of the client and deliver on those needs
• Ability to keep calm and cool during critical situations and skilled in handling high profile situations with ease
• Must be motivated by challenges, results driven, and able to recommend multiple solutions for a problem
• Strong negotiation and difficult conversation skills for leading critical discussions and setting customer expectations
• Experience creating concise reports for customers, following customer situations/incidents (Incident reports and RCA)
• Proven ability to prioritize workload
• Ability to share constructive feedback; be able to adapt to and embrace change

Requirements

• Three years bachelor regular degree
• Must have a minimum of 6 years of experience in a technical support environment with 1 - 2 years of people management experience
• Understanding of SLA definitions and tracking.
• Understanding of Support metrics
• Excellent in Customer communication and has a natural flavour for Customer Service
• Good people management skills.
• Good understanding of computer systems, mobile devices, and other tech products
• Hands on experience on On-premise & Cloud deployments
• RHEL/CentOS and Debian/Ubuntu
• NodeJS (PM2 is a plus)
• MongoDB and Oracle , RabbitMQ
• Strong understanding of Networking and TCP/UDP protocols
• AWS (Covers S3)
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal
• Ability to diagnose and troubleshoot basic technical issues
• Bachelor’s degree in Information Technology, Computer Science or relevant field
• Startup experience is a plus